All hotels in Key West, Florida, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here601 Front St, Key West, FL, 33040, United States of America, ‏‎866-539-8122
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4.5 / 5Excellent

Score breakdown (from 436 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.5
  • Comfort
    4.5
  • Condition
    4.5
  • Neighborhood
    4.8
4.0 / 5Excellent
"Jala Spa"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The spa was awesome!! The concierge made some great recommendations and helped us out with all of our reservation requests.
Genuine Expedia guest review
Other trip Oct 31, 2014
Honeymooners
US
5.0 / 5Outstanding
"wonderful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
everything was grand, had great weather and lots of fun
Genuine Hotels.com guest review
2 night trip Oct 26, 2014
Lynor
US
5.0 / 5Outstanding
"Fun at Fantasyfest Key West"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Our stay was everything I had anticipated it would be staying at a Hyatt. The hospitality was incredible. The room was amazing. The staff was courteous and helpful. They even provided umbrellas and rain ponchos for the inclement weather (at no charge). We were within a short walk to all the festivities. I plan on making reservations for next years stay
Genuine Hotels.com guest review
1 night romance trip Oct 22, 2014
Suzzanne
US
5.0 / 5Outstanding
"Right where you want to be on the island!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel, fair rates, central location, and a friendly staff who was eager to assists with anything we needed.
Genuine Hotels.com guest review
3 night trip Oct 12, 2014
Matt M
US
5.0 / 5Outstanding
"Great location!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This place is in a great location. Walking distance to Duval street, Mallory square, and boat dock where the Fury excursions leave from. I would definitely stay there again.
Genuine Expedia guest review
Other trip Oct 19, 2014
A Traveler
US
5.0 / 5Outstanding
"Honeymoon Getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything at the hotel was wonderful. We were upgraded to a room with a view of the ocean. It was beautiful, and the hotel staff was wonderful.
Genuine Hotels.com guest review
1 night romance trip Oct 12, 2014
Amber
US
5.0 / 5Outstanding
"Hyatt Key West"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a great time... the Hotel was excellent...only thing I didn't realize is that the resort fee was not just a one time fee...that you had to pay it everyday...
Genuine Expedia guest review
Other trip Oct 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Key west"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Nice hotel , great location , need Ac in elevators , nice pool . Jets in hot tub real weak , great mixologists .
Genuine Expedia guest review
Other trip Oct 10, 2014
A Traveler
US
5.0 / 5Outstanding
"Close to everything"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Only had one night but that night was fine. Not much to say just had a great night.
Genuine Expedia guest review
Other trip Sep 28, 2014
Chuck
US
2.0 / 5Fair
"Way too much money for way too little!"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
We had a crappy room overlooking a construction site. Too much noise and a crappy view. Service sucked and the staff was arrogant and cocky! I will never stay there again and I would never recommend this place!
Genuine Expedia guest review
Other trip Sep 23, 2014
Darrell
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We went down just for the day. It was close to everything, we did not need to use our car at all.
Genuine Hotels.com guest review
1 night family trip Sep 20, 2014
Michaele
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Over priced for the weekend stay.
Genuine Hotels.com guest review
2 night family trip Sep 19, 2014
Dale
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Have stayed here many times before but have to say that hotel is starting to show its age!! I am a long time Hyatt fan and hate to see it start to get run down.
Genuine Hotels.com guest review
2 night trip with friends Sep 12, 2014
Joe
US
4.0 / 5Excellent
"Graet location near to Duval Street"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The Hyatt at Key West has a great location near to all type of activities. The staff is ver friendly. The facilities and the rooms will need mantainence soon. The only what the Hyatt at KW don't has is a nice beach, there is simply no beach
Genuine Expedia guest review
Other trip Sep 13, 2014
Ralph
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
I really would have liked a desk to be available in the room for dealing with internet on my laptop.
Genuine Hotels.com guest review
3 night trip Sep 5, 2014
A Traveler
US
5.0 / 5Outstanding
"AMAZING doesn't describe it"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I have never stayed in a hotel where everything was so perfect. From the time we walked in to the second we put our bags in our car. Staff is really nice and helpfull... Rooms and room view was awesome and updated. This hotel is by far the best hotel i have stayed in KW!!! Defenitely staying here all the time... And their breakfast OMG! No words!!!! Spectacular all around!!!!
Genuine Hotels.com guest review
2 night trip Sep 5, 2014
Me
US
4.0 / 5Excellent
"Nice hotel, personal beachside."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
We only had two days, which was definitely not enough time to explore and experience.
Genuine Expedia guest review
Other trip Sep 3, 2014
Dean
US
4.0 / 5Excellent
"Happy at the Hyatt in Key West"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very relaxing experience. I could have had a better view of the water, but everything else was really nice.
Genuine Hotels.com guest review
2 night trip Aug 28, 2014
andy
US
4.0 / 5Excellent
"Convenient location"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
We visited Key West the beginning of Aug, 2014. This Hyatt was in a great location to avoid the hustle and bustle of Duvall St. it's a short 15 minute walk to downtown Key West, at the end of Rt 1 A. Dining was 1 block away. We found an awesone restaurant for breakfast, Two Friends 1/2 block away. I'd rate the room a 3 on a 1 to 5. Definitely a minus was no air conditioning in the elevator. Ugh in 100 degree weather. We were charged a daily fee for parking, bottled water, etc; Uh, we didn't have a car though, in-room frig didn't work well, housekeeping was mediocre. If I visit again in the winter, I'd book a different hotel. For my money, I expected more.
Genuine Hotels.com guest review
4 night trip with friends Aug 4, 2014
MJ
US
5.0 / 5Outstanding
"Great Views"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Very nice hotel, with a great view of the water. The staff is excellent. Small beach but water is very nice for Key West. Hotel is within walking distance of everything.
Genuine Expedia guest review
Other trip Aug 30, 2014
WJ Anton
US
5.0 / 5Outstanding
"Awesome hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
In the middle of all attractions, no need to take out car everything is within walking distance. Most water attractions are right from hotel. The most beautiful hotel in all of Key West.
Genuine Expedia guest review
Other trip Aug 27, 2014
Roy and Cookie
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great hotel, friendly and helpful staff. Location was excellent, close to lots of sites and activities. Only disappointment was the small pool and no beach location at the hotel. The pool was crowded every day and would have been better with a larger pool.
Genuine Hotels.com guest review
9 night trip Aug 15, 2014
Gary
US
5.0 / 5Outstanding
"Everyone was helpful, n kind"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had an amazing time, n want to visit in the near future
Genuine Expedia guest review
Other trip Aug 18, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Our stay was really great. I would go there again in a heartbeat!
Genuine Hotels.com guest review
4 night romance trip Jul 17, 2014
A Traveler
US
4.0 / 5Excellent
"Very convenient location to Duval Street."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Enjoyed our stay at the Hyatt in Key West on Front Street.
Genuine Expedia guest review
Other trip Aug 12, 2014
Jill
US
5.0 / 5Outstanding
"Beautiful hotel and great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had never stayed at the Hyatt Key West Resort and Spa before so we were pleasantly surprised with this gorgeous hotel. The view from our room was breathtaking and we could watch the sunset from the poolside, restaurant or lounge ever night. The entire staff was some of the friendliest and accommodating people we have ever met. We cannot rave enough about how much we enjoyed our stay!
Genuine Expedia guest review
Other trip Aug 9, 2014
Chuck
US
3.0 / 5Good
"Resort fees that were not explained at check in"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I stay in key West 3-4 times a year. I was told parking, Wi-Fi, bottled water were free. Then was charged $25.00 per day ($75.00 total) for a resort fee and was told it was for the Wi-Fi, bottled water, and parking. Then explained every hotel in key west charged it. This is not true. I make multiple trips to KW a year and have stayed at numerous resorts. I will say that this Hyatt has been the nicest and I would stay again. I was highly disappointed as this $75.00 was never part of booking my room or explained when we checked in at 11:30 Thursday night. It is not on my reservation or my receipt at check in.
Genuine Expedia guest review
Other trip Aug 4, 2014
Jonathan
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
That staff was extremely helpful and friendly!!! The room was very clean and well laid out. We will be returning to stay again. The hotel is very convenient for dive trips!
Genuine Hotels.com guest review
1 night family trip Jul 24, 2014
Susan
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff was very friendly, more than I remembered. We have stayed there around 6 times. Always a great seeting, Love how it;s laided out.
Genuine Expedia guest review
Other trip Jul 24, 2014
Dale
US
4.0 / 5Excellent
"Great location, great staff, great time at Hyatt!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Key West was our Florida destination this summer. We found a great deal on Expedia and earned 5,500 Expedia points and will also earn American Airline Advantage points (amount TBD). We chose the Hyatt Key West for its location and proximity to Duval Street, the main Key West strip. The staff was extremely friendly and very customer oriented during engagements. There was so much to do within walking distance of the resort and several restaurants to chose from, including the resorts own restaurant. I recommend renting a car to tour the city and visit the Bahia Honda and Fort Zachary Taylor beaches for snorkling and the best beach experiences. Overall great experience on my first visit to Key West.
Genuine Expedia guest review
Other trip Jul 18, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was Great .The Hyatt staff pic up the Hotel.com mistake and made it right for our 25th Thanks Hyatt
Genuine Hotels.com guest review
2 night romance trip Jun 16, 2014
Trevor Barrett
US
5.0 / 5Outstanding
"Nice hotel with no wasted space"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel was a pleasant surprise. The cleanliness of the entire facility, from the rooms to the outdoor areas. All of the staff was extremely friendly. The outdoor bar was comfy and the drinks were great, as well as the food and drink specials. We especially liked the user of the outdoor space, from hammock swing, beach lounging, pool side, cabana, and everything in between. Also great access to marina which has hidden local gems as well as very close to tourist attractions like Duval street&Mallory dock. Can't wait for our next visit!
Genuine Expedia guest review
Other trip Jul 5, 2014
Kim
US
5.0 / 5Outstanding
"Very pleased"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Overall very pleased and satisfied!
Genuine Hotels.com guest review
2 night romance trip Jun 30, 2014
A Traveler
US
4.0 / 5Excellent
"Great location."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
My wife and I had a really nice stay at the Hyatt in Key West. The location is perfect. We were near all the action, yet, far enough away to be bothered by the noise. The hotel itself was very nice. I would consider myself a "hotel snob" and expect the best with total disregard towards the amount it cost. With that being said, I thought the hotel was an average 4 star property. The beds and bedding could have been better. The food at the restaurant was very good with a good selection. The gym had everything I needed (all though it was a little cramp). Unfortunately, there aren't too many "high end" hotels in the Keys. So, your choices are rather limited. We have stayed at 2 other properties in the higher end range and would say that the Hyatt is on par with them. If location is a big factor for you, this hotel should be one to consider for sure.
Genuine Expedia guest review
Other trip Jun 30, 2014
Nick
US
5.0 / 5Outstanding
"Nice resort in great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The Hyatt has a great location. Right next to the hotspots of Key West, but tucked away enough to avoid the commotion when ready to relax. Our room was clean and comfortable. The staff was courteous and attentive. Odie, the parrot, was a fun character to see everyday, and the turtles are a nice touch to the resort atmosphere as well.
Genuine Expedia guest review
Other trip Jun 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Our graduation celebration"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel was ten minute ($8 per person) from airport. Was clean and hotel staff were great. Information desk helped us with our itinerary and scheduling events. Pool bar small but served us well. Pool staff readily available for food and drink service. $20 per person added to expedia fee per night. Taxi available but we didn't need one since everything was in walking distance. Food was good on the boardwalk, better than in restaurants on the street side. Latitudes restaurant was exceptional but you need reservations way in advance. And of course, bars were really entertaining especially sloppy joes and Irish Kevin's. Garden of Eden was an experience. Dante's on boardwalk great for younger adults. Would go back there in a heartbeat and definitely stay at Hyatt.
Genuine Expedia guest review
Other trip Jun 4, 2014
shelly
US
5.0 / 5Outstanding
"Great location, great resort."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We loved the location. It was convenient to everything and right at the water was perfect. The staff were friendly and accommodating. The housekeeping staff were very nice and did a great job every day. Nothing was too much to ask for. Justin, the concierge was great and recommended really great places to eat. We were offered a room upgrade for an additional $50 per night. The hotel charges and resort fees were already way high so we figured why not. We were not disappointed with the room or the view but we needed to be higher or lower than the second floor because the palm trees blocked our entire view. I love palm trees and they are beautiful but not right in front of us. We couldn't see too much from our balcony because of them. The air conditioner didn't seem to work real efficiently so we were very thankful for the ceiling fan in the room. Our balcony was split in two so we weren't sure what that was about. The chef at the Shor Restaurant cooked our catch from our fishing trip and it was absolutely amazing. Fantastic dinner!! One of the best we have ever had. Our compliments to the chef!!
Genuine Expedia guest review
Other trip May 17, 2014
Tom and TIna
US
5.0 / 5Outstanding
"beautiful hotel w/beautiful view"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
loved everything about the hotel - however a little disappointed that after paying a good amount for the room and upgrading to a better room once we arrived (which was awesome room with an awesome view) we were then charged a resort fee each day.
Genuine Expedia guest review
Other trip May 16, 2014
A Traveler
US
5.0 / 5Outstanding
"Very nice property"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice property, close to beach and Duval Street, excellent staff, definitely recommend this hotel
Genuine Expedia guest review
Other trip May 1, 2014
Hiren
US
5.0 / 5Outstanding
"Great place to stay. Very neat and clean."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff is excellent. resort is clean and well maintained. Close to everything Key West!!
Genuine Expedia guest review
Other trip Apr 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Right on the water"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Absolutely beautiful hotel, although no beach there & pool rather small,but very nice.
Genuine Hotels.com guest review
1 night romance trip Apr 14, 2014
Claudia Dudgeon
US
4.0 / 5Excellent
"Recent Key West visit"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Many trips to Key West, First time staying here. Wonderful location, Excellent staff and amenities. we will definitely return.
Genuine Expedia guest review
Other trip Apr 15, 2014
A Traveler
US
3.0 / 5Good
"Small hotel close to Duval St."
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
It was out honeymoon and they made us pay for an upgrade when our room was not ready. They say they have a beach but they don't. Housekeeping comes late in the day. The sunset cruise off of their pier, however, was great. This is a small Hyatt property and if I had to do it over I would have stayed on the southern side of Key West or in a B&B.
Genuine Expedia guest review
Other trip Apr 6, 2014
Liz
US
5.0 / 5Outstanding
"Perfect spot"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
From the moment we arrived, we were treated like very special guests. Would have loved to stay longer. Huge room with a fantastic view. We ate at the bar restaurant and everyone was great, Really attentive staff.
Genuine Expedia guest review
Other trip Apr 1, 2014
Skunky
US
5.0 / 5Outstanding
"Clean well kept hotel in great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Like everything about hotel and staff, only complaints is there is no beach and pool is on the small side. Staff was top notch, room spacious and clean.
Genuine Expedia guest review
Other trip Apr 1, 2014
Paul
US
3.0 / 5Good
"Rooms"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel was fine Beds are very uncomfortable Couldn't wait to get to my own bed
Genuine Expedia guest review
Other trip Mar 31, 2014
A Traveler
US
4.0 / 5Excellent
"Perfect location. Close to everything"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Staff was excellent Extremely responsive and cooperative from start to finish If you are reserving a room with a partial gulf view our room in building1 had a great vantage point
Genuine Expedia guest review
Other trip Mar 27, 2014
john
US
5.0 / 5Outstanding
"Key West BEST"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
First time back to Key West in many years.Geat to have a Hayatt of this class so close to Old Town.
Genuine Expedia guest review
Other trip Mar 25, 2014
Bob
US
5.0 / 5Outstanding
"Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Hyatt was a wonderful pick of a hotel for us. The location was perfect! We could walk to Mallory square easily and of course Duval street. Yet we were removed from the noise which surrounds this area. It was a bit costly, but would highly recommend staying here. There was no need for us to have a car and the hotel has a rental service of bikes, scooters and golf carts. The only downside was of course the selfish hotel guests who believe they are privileged and have very few good manners in regard to reserving the pools chairs each morning with their towels.
Genuine Expedia guest review
Other trip Mar 22, 2014
Susan
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent hotel, but a bit pricey. You could not beat the lccation or the views, though! Excellent restaurant too!
Genuine Hotels.com guest review
3 night trip Mar 3, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews