Shinagawa Prince Hotel

Great location across from Shinagawa Station for great local and long distance transportation access; lots of restaurants and shops nearby. Excellent service from multilingual hotel staff.

Genuine Expedia guest review

to me, everything's fine. North Tower is older buidling, they will remodel next year. it will be much better.

Genuine Hotels.com guest review

Quality of room is excellent - clean, size of twin rooms bigger than the normal Japan standards. Service is good, quick check-in & out. Location is excellent, with the station just a 5-minute walk. With all the convenience stores, restaurants nearby. Plus the Aqua Stadium. Hotel rates via Expedia is very reasonable. My children (age 18,14 & 9) all […] enjoyed their stay in this hotel. Read more

Genuine Expedia guest review

This is the 4th time I've stayed at this hotel on mostly business but also with extended time to see the sites. It is extremely convenient to the Shinagawa Train Station and to get to all Tokyo destinations. The hotel has shopping areas for everything from everyday toiletry needs to souveniers and upscale clothing, multiple restaurants for all tastes […] and budget (including Japanese cuisine, steak restaurants, coffee shops, Italian food and even a McDonald's on the ground floor). I always stay in the double room, main tower, high floor. This room is updated and clean with a double bed, desk, small refrigerator and includes free internet. I only have two complaints about these rooms ... the pillows tend to be hard and it is difficult to control the temperature in the room. I've stayed here in summer, fall, winter and it always tends to be too warm. Even with a thermostat in the room, it doesn't seem to cool it down sufficiently. The staff is extremely helpful and so polite. It is hard to return to the U.S. after a stay in Japan. Even though this hotel isn't perfect, the location, price and amenities are hard to beat. Read more

Genuine Expedia guest review

The location is great but the decor in the North Tower definitely needs some updating. The bathroom appeared clean but smelled strongly of urine. Too much furniture in the room. We did not need the extra chair and end table. Hard to beat if you are off to the airport the next morning as it is directly across the street from the Shinagawa station where […] you may catch a direct train to Narita. Read more

Genuine Hotels.com guest review

The location was great. The hotel was across the street from the Shinagawa train station. It made it easy to get from the airport to the hotel and to go to various areas around the city. We stayed in two different rooms in the hotel. The first room was in good condition. The second was in need of remodeling. Both rooms were clean and a little larger […] than what you normally find in a Japanese hotel. Over all we enjoyed our stay at the hotel and will probably stay there again when we are in Tokyo. Read more

Genuine Hotels.com guest review

Ez access from Narita through door to door bus service; Ez check-in and professional treatment; the Main Tower (upper floor) was new and clean; dining options in Hotel or right outside Hotel property; Shinagawa Station of JR Yamanote line was literally across the street which was perfect.

Genuine Expedia guest review

good, no complaint, will recommend to a friend for a short stay in Tokyo.

Genuine Hotels.com guest review

Large inpersonal business hotel with English speaking employees convenient to transportation (JR lines, Shinkansen to /from Kyoto, Narita Airport express, and airport limousine bus) . Most tourist places within 15-25 minutes by train. Plenty of places to eat around hotel/ Shinagawa station with 7/11 and supermarket close by. Stayed in 36 th floor main […] tower high floor double room with relaxing view of city and twinkling lights at night after reading review of small north tower rooms for tall people. Read more

Genuine Hotels.com guest review

Convenient location; as a business traveler, the location was great, but would not recommend for the family trip. The room was not cozy as the furniture placement was awkward.

Genuine Expedia guest review

Room was rather dated, however, we were able to pay a few extra dollars and upgraded to a larger room. Great location with 7-11, McDonalds and many eateries close by. Shinagawa Station right across the street.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very close to subway and the JR line. Good customer service, English speaking staff, nice rooms. Main tower room with high floors have great city views. Beds are not that comfortable. There was a lot of dust in the TV Cabinet and a tea pot thing filled with water. I'm not sure if they really change it everyday? I didn't use it though. Bathroom has a […] bidet and tub, supplies many toiletries - shampoo, body wash, conditioner, razor, toothbrush, shower cap, brush,comb,cotton swab.Downside is there is no free WIFI , only wired internet. You can pay for WIFI but it's not cheap. This sucks for those who are not the business travelers with a laptop who only have smart phone to get online. There are a couple cafe/restaurants in the same complex with free WIFI though so go there to use it. Not much tourist stuff to see, but many restaurants to eat and close to the public transit to go wherever you want. Read more

Genuine Hotels.com guest review

Arrived late at night, check in process was quick and simple, the room small but confortable. Everything in the room worked including the TV remote, all the lights, the sink stopper...which is all too rare of an experience. If I return to Tokyo, I would go out of my way to stay there again.

Genuine Expedia guest review

I wanted a single room but got a room with two beds. There was no room to move. The staff was excellent. The breakfast buffet was outstanding. The hotel is very convenient since it is across the street from the Shinagawa Station.

Genuine Expedia guest review

We liked the location with easy access to quite a few decent restaurants, train station and shopping.

Genuine Expedia guest review

Shinagawa, in the last few years, has perhaps become the most important transportation hub in Tokyo--and the hotel is located right in front of the Shinagawa Station. So, the location is excellent. Shinagawa Prince is a giant hotel consisting of several buildings, and the service is excellent-- although the sheer size of the hotel can make things a […] bit more hectic than they have to be, at times. The East Tower is the oldest of the bldgs. there, which can translate into smaller rooms, insufficient number of elevators, etc., but the room was generally clean and it had recently been renovated. All in all, I think it is a great value. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

very nice hotel

Genuine Hotels.com guest review

the layout of the room is not good. to make full use of the small room, better redesign the layout.

Genuine Expedia guest review

The hotel is very well located: from Shinagawa station you can easily reach all other destinations in Tokyo. There is a direct bus from Narita Airbus to the Shinagawa Prince Hotel. Free wi-fi in the rooms and everything you need close by. Very good hotel!

Genuine Expedia guest review

great for a short stay if you don't need amenities

Genuine Expedia guest review

Nice hotel, the Annex has good sized rooms for Tokyo. Great location for access to Shinagawa train station.

Genuine Expedia guest review

Save some Yen and use the North tower Annex if you are just looking for a bed and shower.

Genuine Hotels.com guest review

The hotel is perfectly located right next to Shinagawa station in the midst of shops, cafes and restaurants with a neighboring aqua stadium as a bonus. Its location makes it easy to go anywhere in Tokyo. We stayed on the 25th floor and had a great panorama of Tokyo from our widow. The only disadvantage is the paid internet. It costs 1050 yen per da […] y. Read more

Genuine Expedia guest review

This is my home away from home, I wouldn't stay anywhere else. the East tower is the economy section of the hotel, smaller, older rooms.The staff was very helpful and the front desk staff are to be commended they helped me out of a bad situation in the midst of a crisis. Weather was bad, trains were cancelled, hundreds were seeking rooms, but they maintained […] a courteous kind understanding service. Read more

Genuine Hotels.com guest review

Hotel is in a great location across from train station. Only negative is no free internet in room or no wireless anywhere in hotel.

Genuine Hotels.com guest review

We stay in the North Tower and the rooms should be remodel. The room was dark and just look old. Ours friends was in the North tower for one day before upgrading to the Main tower. It was like night and day. If you stay here pay the extra $20 a night and stay in the Main tower. The whole hotel complex was nice. It is right across the streets from the […] Shingawa Station. That was the really convince for us. The station had some great food. There is are about 7 ramen shop on the left of the central exit that was really good. Read more

Genuine Expedia guest review

Clean, convenient, basic hotel. Staff was extremely helpful during a medical situation - really went out of their way to help us. Would stay there again.

Genuine Hotels.com guest review

Was helpful to have the Shinagawa station right across the street. Also, the hotel complex had great stores to buy last minute gifts to bring home; but otherwise, I didn't find much going on in this neighborhood. My single room was pretty small but was efficient and clean. The hotel has a great view from their restaurants on the 38th and 39th floors […] as well and the price was decent for a sushi lunch while you enjoy the view. Read more

Genuine Hotels.com guest review

very comfortable. Service was great, especially staff at the front desk were very helpful and pleasant.

Genuine Hotels.com guest review

Location! Location! Location! This hotel is all about convenience. It's right in front of JR Shinagawa Station, literally one minute walk from the station's central exit. It's super convenient from Haneda Airport via Keikyu Shuttle Train. It's also excellent commute even to/from Narita Airport as Limousine buses stop right in front of the hotel entrance. […] The hotel is surrounded by hundreds of decently-priced but excellent restaurants of all kinds, so no worry about finding places to eat. Shinagawa Station is one of the best stations in Tokyo to connect different areas, too. You can easily go to Shibuya, Emperor's Palace, Akihabara, and other major attractions without hustle. If you get lost, just hail a taxi, and say the name of the hotel. There's NO taxi driver in Tokyo who doesn't know this hotel, I guarantee. The hotel complex is huge, but each room is really tiny, and the bathroom is as small as an airplane lavatory (no joke). But the room is very clean and quiet. For only $70 per night for a single room in the very middle of Tokyo, I had no complaint. If you are looking for luxury atmosphere, don't choose this. But if you are a utilitarian low budget traveler, this is one of the best deals in town. Read more

Genuine Expedia guest review

Despite its teeny size, the room is very functional, and any business traveler with small budget can't ask more as it has an ample desk with perfect lighting and a PC outlet; digital TV; enough closet space for a short stay; and again very functional, compact bathroom unit. The hotel is very close to Shinagawa JR station (3-minute walk) from which […] you can go to both Narita International airport and Haneda airport by one train ride. It's very convenient for travelers from overseas. The only minus is that there's no subway stations nearby. You have to take a JR train from Shinagawa to connecting subway stations, but JR trains lead you to Shibuya, Shinjuku, and Ginza for less than 10 minutes. So this is a minor complaint. Read more

Genuine Expedia guest review

Breakfast should have been included, it is almosta must in allof Japan. They charge for useof the pool. Atmost $15 a day, nuts

Genuine Hotels.com guest review

Everything about my stay at this hotel was superb! The staff was always attentive to my needs and even handled several special requests in a professional and courteous manner.

Genuine Hotels.com guest review

This hotel has three towers. This time we stayed in the main tower (previously the Annex and the North Tower). The main tower is nicer and roomier.

Genuine Expedia guest review

We spent two nights in a twin room in the North Tower. The room was adequate, but quite small. Just moving around the room was a challenge. The bathroom was tiny, too. Internet access in the room was over $13 for 24 hours. The room was NOT expensive and perhaps one gets what one pays for.

Genuine Expedia guest review

We stayed with my girlfriend for 3 days in Tokyo. I decided to stay at the Shinagawa Prince hotel after several reviews pointed to its convenient location which is right across Shinagawa train station. They were right to suggest this hotel. The location is great. You literally cross the street and find yourself connected to any place in Tokyo (or Japan […] for that matter). As far as the room it was small but that is to be expected in Japan. The price thanks to Hotels.com was affordable and comparable to hotels in the USA which for Tokyo is a bargain. The hotel has plenty of restaurants (pricey) and bars within it and surrounding it. My only negative is that the hotel has a very antiquated way of providing internet connection. There is no wi-fi in the room. Only Ethernet (landline which you connect through a cable) so they charge you money to give you the service and charge you money for an ethernet cable. There is only one place where you can get wifi and that is on the hotel's second floor. You have to buy a card and jump through hoops in order to activate it. This was very frustrating and unnecessary in this day and age. I've been to small hotels all over the world and the wi-fi is free. It seems very tacky of them to charge and on top of it the reception is bad. Other than that the hotel is nice and like I said the location is great. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The room did not seem to be the same as the one in the picture when I booked it. The room seems to need updating. Maybe one of the other towers would have been better. Location, though was great, being so close to the train station, with plenty of places nearby to eat at.

Genuine Hotels.com guest review

The Shinagawa Prince Hotel is actually several buildings under one business umbrella, and the room quality between them is quite different. They are all serviced by the same company and they provide very good service, but the quality of the room itself is highly dependent on which "tower" you stay in. We were in the Main tower for a couple days, and […] the room was very nice with an excellent view of the city. We then moved to the lower priced North tower for several days and the room was clean, but small and with lower quality amenities and no view at all (the back of another building). My ratings are a compromise between the two different buildings. Read more

Genuine Hotels.com guest review

Dinky room that looked and felt like a prison cell, no wifi, a bed as hard as the roadbed, no ice except what was sold in the convenience store.

Genuine Expedia guest review

I brought my teenage daughter and her friend. The hotel had lots of shopping, entertainment, and activities where the kids could wander off to do on their own. While wandering they lost their cell phone, e-reader, and several keys (ughh!!!). Not only was the staff patient when it came to reissuing keys, but they went out of their way to investigate […] who the electronic devices belonged to, and returned them promptly. Shinagawa station was across the street, making it simple to zip to all of our destinations in Tokyo. We loved this place! Read more

Genuine Hotels.com guest review

Great location with a clean and comfortable room. There are many shops and restaurants around the hotel. The bed was very comfortable and the toiletries were plentiful and nice.

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We requested a room on a higher floor. It was on the 31st floor and had a beautiful view of the city and Mt. Fuji in the distance. The room seemed new with 2 beds, a small couch, desk, and tv. It was compact but perfect for our needs...just 2 of us and out sightseeing most of the time. Restaurant hotels did not open early for breakfast and were expensive. […] We walked around the corner to other places to eat. Train station was a very short walk away and was the way to get around Tokyo and take the bullet train to Kyoto. Read more

Genuine Hotels.com guest review