Other then the rude front desk clerk who checked us in, and the obvious partying going on between 4 or 5 rooms.....Genuine Hotels.com guest review
"CONVENIENT TO VARIOUS LOCATIONS"
PLEASANT EXPERIENCE - EVEN HAS A SMALL PUTTING GREEN NEAR THE POOL - GOOD BREAKFASTGenuine Hotels.com guest review
"Very accomodating to all our needs!"
Went to Augusta to visit family. Nothing but good things to say about this hotel--reasonably priced, staff extremely accomodating to all our needs and requests, and clean. It is obvious that they strive to keep the customer happy & tend to anything you might need. PLUS--- excellent FULL breakfast every day -- INCLUDED!!!Genuine Hotels.com guest review
First key card was for occupied room, Second key card did not work. Third key card would not let me back in my room next morning after return from excercise room. Remote control fot TV did not work. Rooms were clean but old and tired.Genuine Expedia guest review
great staff and neat roomsGenuine Hotels.com guest review
"Great First Visit"
We had an excellent stay! I was very pleased with the whole experience especially with the great staff who were all so very friendly and courteous and helpful! The enthusiasm was awesome. As I deal with customer service issues on a daily basis, I more than impressed with the level of A+ Customer Service that we received during our visit. The only downside […] was the very small bed (after being used to a King the full was tiny bit small-lol) but we made it work. The only other suggestion would be to do away with the egg omelet thing, it was try and tasteless would much rather have had scrambled! Just a thought! Thanks again for a great experience! Read moreGenuine Hotels.com guest review
Room was ok. Just stayed overnight so we could rest before traveling to next city. Could have been better. I did not like the outside doors. Needs to be updated. Plus checkout was not until 11am. They started beating on our door at 9amto clean the room....... RUDE........I wouldn't recommend this hotel for a long stay. Just overnight....Genuine Hotels.com guest review
"Nice, clean and affordable"
I got there a lot earlier than intended but the clerk allowed us to go ahead and check in which is a major plus in my bookGenuine Expedia guest review
We chose the hotel because of its close proximity to I-20 and because our experiences with Hampton Inns in the past have been wonderful. This place is a dump! We arrived around 11:00 to what we still think were gun shots. Don't know their origin. Did not sleep well since the locks on the door were not really secure. Décor horrible. Glad we only had […] to stay one night. Read moreGenuine Expedia guest review
"Great stay especially for price"
Hotel was conveniently located to restaurants and shopping. Desk clerks were very nice especially the lady named Hope. Will return again.Genuine Hotels.com guest review
"Pride of ownership and gracious service."
We had a very accommodating and pleasant stay at the Hampton. The staff was consistently warm and friendly to guests and to one another. We were impressed with the hot breakfast and the clean and well-organized breakfast room. Our only negative experience was the unfortunate residual odor of cigarette smoke lingering in our nonsmoking room. This was […] not the fault of the staff or management, but due to the thoughtlessness of the previous renter. We are happy to recommend this comfortable and pleasant property and would stay again. Our experience exceeded our needs and expectations. Read moreGenuine Hotels.com guest review
Stayed overnight to get out of storm staff very friendly room was clean and bed was comfortable would stay there againGenuine Hotels.com guest review
I had a great stay until the morning of our departure. The phone rang at 9 then at 930 housekeeping knocked on the door, then at 1000 the phone rang someone supposely with the wrong room number. Housekeeping lurking at the door from 10 until we left, sound like the same voice with the wrong number. We checked in late, checkout was at 11.Genuine Hotels.com guest review
My room was one of the closest rooms to the road. I thought that I would hear a lot of road traffic, but it was not a problem.Genuine Expedia guest review
"Great hotel, close to the interstate"
we were in town for a wedding and the hotel was very close to the venue. Everyone at the hotel would always speak and were very accamodatingGenuine Expedia guest review
"GREAT Hotel Great Price!!!!!"
We came in for a 2 night stay to attend my cousins Graduation. It was Memorial Day Holiday Weekend not to mention, The Hotel was Sold out and had a Large Wedding Party there. However, this made No Difference they still was very helpful and nice. I wasn't expecting such a nice Hotel for no more than we paid. I was Quite Surprised it was VERY Nice!!! […] Plan on staying again next year. : ) Read moreGenuine Expedia guest review
I don't like outside door hotels. Wish I had known this prior to booking.Genuine Hotels.com guest review
Room was nice, internet was fast, breakfast was great.Genuine Expedia guest review
"One night stay"
Recently I wanted to see some out of town relatives half way so we met at the Hampton Inn and it was a good location for a one night trip. The beds were very comfortable and the breakfast had something for everyone. Plus we were close to the River Walk!Genuine Hotels.com guest review
"A convenient stay"
We stay at this hotel to rest from driving. The location is convenient and it is price reasonable compared to the options around it. The room was clean however the carpet does need some upgrading. It is Ok if you are stopping for one night.Genuine Hotels.com guest review
"Would do it again."
Would do it again in a minute. Staff was wonderful, helpful and knowledgeable. Room seemed a little crowded but it worked. Is an ageing design (outside access) but worked. Had the Hampton warranty and all worked to make it acceptable. vlpGenuine Expedia guest review
"Good stay, clean rooms, great breakfast buffett."
We enjoyed our stay here. Staff let us in early and were all friendly and helpful. The kids especially enjoyed the pool. The rooms were clean and fine although the bathrooms were a little small. We've had more room in other Hampton Inns, but this was still very nice. Appreciated the breakfast buffet.Genuine Expedia guest review
Wonderful! Staff was very friendly and accommodating!Genuine Hotels.com guest review
overall good stayGenuine Hotels.com guest review
I had some many problems there. I always stay at the Hampton inn when I am in Augusta but this team was badGenuine Hotels.com guest review
Expected not so good with the reviews I read BUT we had a pleasant experience including breakfast. We simply wanted a good night's sleep and got just that. Love the beds and bedding.Genuine Expedia guest review
"Reasonably good for exterior entrance hotel"
Rooms area small with exterior entrances. Breakfast was good and hotel staff is friendlyGenuine Hotels.com guest review
"Nice Hotel, Good Breakfast but Noisy"
Stayed for two nights (fri & sat) to attend a memorial service. We have no complaints about the quality of the service from the staff or the general condition of the hotel; however, this was clearly not build as a Hampton Inn and has more of a motel feel to it. All rooms open to external walkways. This is not a big problem except exterior walkways are […] concrete and are very noisy vs. carpeted interior corridors. Our first night of sleep was heavily interrupted by the dragging cases of other guests and the various carts pushed by maids and maintenance staff that seemed to be around very late at night and very early in the morning. Our room was unfortunately right next to the housekeeping closet which clearly didn't help but if you are a light sleeper you will suffer here. I suggest requesting an end of building room away from maintenance closets. Room doors to external walkways also introduce noise from cars coming and going and noisy guests who seem to feel that because they are outside it is OK to shout at each other or talk very loudly. This is not the hotels fault of course but is a fact of the design. My wife ended up using earplugs on the second night to get restful sleep. The rooms were quite small and the bathrooms very tiny. Again this is in keeping with an ex-motel however both were furnished/fitted nicely and in good condition. Soundproofing the door would be the best improvement that could make at this location. We could see light around the frame in some areas. Read moreGenuine Expedia guest review
There are many restaurants close by, and we recommend Rhineharts and the Sunshine Grill.Genuine Hotels.com guest review
The staff was extremely friendly and helpful.Genuine Hotels.com guest review
"A bit too high prices"
Clean Good staff Ok breakfast but nothing to distinguish it from other mid price hotels.Genuine Hotels.com guest review
"Hampton Inn - Augusta"
Will not stay at this hotel again. The custiomer service was horrible and the attitude of the lady at the counter was terible. She wasn't very plesant when asked questions and very fast to answer before you would get finished. This is only a 2 floor hotel with no elevator and is very hard for me to navigate to the 2nd floor up and down stairs. Just […] won't stay there anymore. Read moreGenuine Hotels.com guest review
"Felicia was great at front gate"
Great and comfortable. Quiet, alsoGenuine Hotels.com guest review
I stayed here one night to break up a longer road trip. The room was clean and comfortable. Staff was friendly and helpful. Lots of restaurants nearby.Genuine Hotels.com guest review
It was nice but very small. My fiance is 6'2 n the room was to small. He could basically stick his arms and touch everything. Other then that the room was niceGenuine Hotels.com guest review
"Great Stop on Long Drive"
Nicest people in the world in Georgia. This was proved once again when we arrived at our hotel at 1 AM and our room was perfect except for the fact that the toilet didn't work. We called down to the front desk and a VERY NICE security guard brought up a key to another room. It was very quick wait. I checked the bathroom and the heat and when the heat […] was questionable, we she called down and got us yet another room. We didn't need to do anything but wait for the security guard to come back and lead us to the last and final room that was perfect. NICEST PEOPLE...I would definitely stay again. Read moreGenuine Hotels.com guest review
"Great place for everyone."
Nice, convenient location to travel here and there around Augusta. Abundant restaurants and shopping center near by.Genuine Expedia guest review
"The hotel ws great and good for the family"
Hotel was very helpful in making other arrangements for me to have a non smoking room.Genuine Expedia guest review
"Very nice Hotel"
I was very pleased with my stay here. The staff was very nice and friendly. Very good location.Genuine Expedia guest review
""business center" issues"
I needed to use the "business center" computer adjacent to the lobby. The computer internet service was slow and kept cutting off. The staff member at the desk was not sufficiently trained and could not help. I went to a public library.Genuine Hotels.com guest review
It was great, I will always stay at the Hampton next time.Genuine Hotels.com guest review
We were very pleased with our staff.Genuine Hotels.com guest review
"Hampton Inn Augusta"
all service was great !!!Genuine Hotels.com guest review
I was a bit nervous about this being a motel and not a hotel. It was awesome though. Far exceeding my expectations. I recommend!Genuine Expedia guest review
"Clean, affordable, pleasant stay"
Very nice staff. Had two adjoining rooms. Both clean and comfy. A very quiet place to stay.Genuine Expedia guest review
"Good room, small problems"
The people at the motel were very pleasant, and the room was fine. The bathroom had a modern curved shower curtain rod that intruded into the small room and made it difficult to move around unless the shower curtain was tucked into the soapdish bar. Breakfast was plentiful and appropriately hot. The bed was comfortable but the breeze from the a/c blew […] across it, as happens in many motels. There was nothing wrong with the room at all. It's just that it had enough small inconveniences to take the edge off it. Read moreGenuine Expedia guest review
"Not a hotel but a motel!"
Mattress was uncomfortable. All rooms are motel style but there is no exterior picture on the web which is deceiving. We do not like this due to safety concerns and feel cheated. Toilet ran randomly which disturbed our sleep. Normally love Hampton Inn but no this location!Genuine Expedia guest review
This was a much older facility than usual - you had to park near the room and go upstairs. The front desk clerk offered right away to have someone help us older folks get our luggage up to the room. The room appeared clean, but there were two large red stains on the carpet near the refrigerator. Also, the bathroom was very small. (older style) Breakfast […] buffet was all good. Located on a very busy street -hard to get in and out, but close to the interstate. Read moreGenuine Hotels.com guest review
They forgot to clean my room one day. Bathrooms are ultra small. Linen was clean, But had spots on it.Genuine Hotels.com guest review
"HOME SWEET HOME"
IT WAS A GREAT STAY..ROOM WAS VERY CLEAN AS WAS THE HOTEL AND GROUNDS..GOOD HOT BREAKFAST ..I BOWL EVERY YEAR IN AUGUSTA AND WILL STAY AT SAME PLACE AGAIN...OH YEAH POOL WAS NICE TOOOOOOOOO.. THANKS AND SEE YA NEXT TIME BOB & JOGenuine Expedia guest review
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