"Good value and location"
The hotel could use some renovation, rooms are clean, but overall it is clean, ideally located and offers good value for the money. Free internet that works well, isn't slow, free bottles of water, free breakfast, and you can pack your fridge in the room from grocery stores across the street. There is also a microwave, a large closet and lots of storage […] space. I would stay there again. The night staff are fat and lazy, and not very friendly, but that's understandable :), and there is a good sized pool outdoors and a nice gym by the elevators. Read moreGenuine Expedia guest review
"Best among my recent trips"
Hotel staff is ready and willing to help. Rooms are clean and the breakfast was quite good. Good location and quiet. That's why i stayed one more time on the way back to home.Genuine Expedia guest review
PEOPLE WERE SMOKING NEST DOOR IN A NO SMOKING AREA WHILE THEY WERE PARTYING AND VERY NOISY....NTFY FRONT DESK HELPED LITTLE.Genuine Hotels.com guest review
"great hotel for a family or couples"
hotel stay was great, just a slight smell of cigar smoke in the third floor hallway but that was the only place i smelled it! overall outstanding stay..Genuine Expedia guest review
"Very nice, great value"
The lobby and breakfast area were recently redecorated and are very niceGenuine Expedia guest review
"Rooms are small and loud"
We are in Winchester several time a year. Our daughter goes to SU. This is our first time staying here. People are very nice and lobby is nice. Rooms are small and the wall very thin. A lot louder than I would like. But for 99 dollars with breakfast included, it's not bad. Very close to 81 if you need a stop over.Genuine Hotels.com guest review
Location of the hotel made it close to everything but also made the road noise louder. The accessable bathroom is a little less than what I expected. They have a seat that can be clamped to the shower/tub combo. A simple roll in shower would have been better. Additionally they have no accessable bathrooms with a 2 double room. The food was excellent […] though and the people were very friendly. Read moreGenuine Hotels.com guest review
"Good Choice for 1 night stay"
The location of the hotel is right in the heart of the business district of Winchester so all the restaurants and stores are at your fingertips. The downside is, it's rather loud because you are essentially sitting in the fork of a road. The breakfast was substantial and constantly being refilled. They also offered free bottled water and snacks. The […] bottled water was fantastic, as the city water in Winchester is not that great for drinking (lots of chemicals). Read moreGenuine Hotels.com guest review
Room was smallGenuine Hotels.com guest review
"needs cups for coffee"
I realize that bio-degradable is important.But if you use cups and cutlery that can be re-used time and time again there is nothing for a landfill.Donate these items when the hotel feels it is time for a change.A cup of coffee in cheap paper picks up the taste of the paper.Couldn't drink it.Genuine Hotels.com guest review
Was clean, convince and great servicesGenuine Hotels.com guest review
very pleasant, thank youGenuine Hotels.com guest review
"Enjoyed our stay."
Very convienient locationGenuine Hotels.com guest review
"Nice snacks and breakfast"
Like the fact you had snacks, water available in the lobby. Also nice selection for breakfast.Genuine Hotels.com guest review
Very comfortable. Good value. Friendly staff. Clean room and nice surroundings.Genuine Hotels.com guest review
"Hotel under renovation..."
Although it is to be expected that a hotel under renovation cannot provide the seamless, quality stay expected, we should have been notified when reservation was made that a renovation is in progress. Main entrance was closed and directions to alternate entrance were not easy to find. One reservation clerk listened attentively to complaints being verbalized […] by a guest; the other clerk was intent on giving excuses rather than listening to the needs of the guest. Dining area was cramped and VERY warm. Overall feeling of stay was a bit depressing. Read moreGenuine Hotels.com guest review
"Reconstruction is terrible and hotel is an older"
The hotel was hard to get in and very icy..no salt was put on any walkways and we almost fell twice bringing in our luggage...we have stayed at other Hampton Inn ..It was overpriced for an older hotel with construction..we should have been given a better discount when we arrived...breakfast was good.....water was hot for a shower....and rooms were […] clean,,,, Read moreGenuine Hotels.com guest review
"clean and just as expected"
Hampton Inn always provides the BEST stay.Genuine Hotels.com guest review
"Expedia needs to get a clue!!"
Made reservations for 3 adults based on expedias representation that this room sleeps 5 adults as a suite. It was not a suite and no additional beds just 2 queen beds for 3 men. The hotel did provide a rollaway that we stuffed into the small room and could then barely get to the bathroom. Expedia needs to do a better job detailing room amenities and […] capabilities. The management at the hotel was great and fair as it was not their fault. Read moreGenuine Expedia guest review
Very clean, excellent value. Heat had been off in the room on a nippy night. Room warmed up quickly but the bathroom was way too cold to take a shower. Would definitely stay here again.Genuine Hotels.com guest review
"Brittany Messes Up"
Personal detail - checked in at 4:00pm on Sunday, November 25, 2012. One other couple was checking in ahead of me. Got checked into a room and then called the Front Desk to ask to speak with the person responsible for telephone communication. A young woman who identified herself as Brittany and said she had just checked me in, asked how she could help. […] I told her my wife would be calling the hotel at 4:30pm and would identify herself as calling from Budapest, Hungary and would give her my room number to be connected to - could she handle this? The young woman said she'd be happy to do it. When my wife called at 4:30pm she was put on hold for over two minutes! She finally had to hang up and send me a text message detailing what had happened. At that point, I called the Front Desk from my room. When I asked what went wrong? Brittany told me that she had become VERY busy and couldn't transfer my wife's call, but had asked her to hold!!!! Read moreGenuine Hotels.com guest review
"Next to Shenandoah University"
Located in commercial area walk to restaurants,close to historic Winchester,shopping and a lot of very nice Winery's to visit ( check out the Virginia Winery Map state published ). We enjoyed our stay and the nice breakfest every morning.Genuine Hotels.com guest review
As usual, Hampton Inn was the perfect place to stay. Clean rooms, friendly staff, and great breakfast.Genuine Hotels.com guest review
"Good stay for the night."
Overall hotel experience was great. Only complaint I had was that either someone on my floor or the floor above me was smoking. The smoke made it's way to my non-smoking room and the hallway. Other than that no complaints.Genuine Expedia guest review
Nice, clean hotel. Friendly staff.Genuine Hotels.com guest review
"good place to hang your hat."
hotel staff was very helpful and courteous. we had an issue with the elevator that they promptly fixed and went out of their way to notify us about the fix.Genuine Expedia guest review
"Excellent location, and service"
We were traveling north on I-81 and stayed one night. The location was perfect, and the hotel was very well run. Also, lots of good restaurants within walking distance. I highly recommend this hotel.Genuine Hotels.com guest review
"Good way station."
It was pleasurable with a nice breakfast.Genuine Hotels.com guest review
"A Gem of an Inn"
This was a great stay. My daughter and I stayed one night. 5 rooms in this inn, and since we were the only guests that evening, we had a chance to see all five rooms. all wonderful. The largest room has a sitting area too. There's also a sitting area on the second floor, with tv and cable and refrigerator. Morning continental breakfast was great, and […] Shannon was great to us. I will definitely return. It was a great respite from the hectic hubbub of Gettysburg on a summer's day. The area is very interesting and I love wandering the many battle sites. Read moreGenuine Expedia guest review
"Clean and comfortable"
We appreciated the very clean room, and comfortable beds. The complimentary breakfast included hot oatmeal - which is our favorite- and there was good coffee available 24/7. Having an exercise room after being on the road all day was great! We went to the KFC next door because we were tired and didn't want to take the car out again. There was a nice […] view from our room of tree tops in the mall area. A good choice for value and convenience when traveling on highway 81. Read moreGenuine Hotels.com guest review
"Close to Shenandoah University"
Overall it was short but woderful ..... And located steps away from SU ... Where my daughter now goes to school.Genuine Hotels.com guest review
"close to winchester va, and not far from wv"
We had booked later in the evening for a very late arrival. No trouble getting in at 2 am and out the next morning. Great bkfast bar.Genuine Hotels.com guest review
Fine hotel, good breakfast and coffee too.Genuine Hotels.com guest review
"Best stay for Shenandoah Univ. visit"
Loved it as usual. Comfortable bed and good breakfast. I love the "breakfast to go" - that was new to me. Very convenient when running late.Genuine Hotels.com guest review
"Comfortable, efficient accommodation"
Everything you need for a comfortable stay without paying for a full service hotel with restaurant and bar. There are restaurants within walking distance.Genuine Expedia guest review
"Very Friendly Staff"
This hotel was close to everything and the out door pool was very nice.Genuine Hotels.com guest review
great--will stay again.Genuine Hotels.com guest review
"Not As Good As Most Hampton Inns"
This hotel was better than most hotels I stayed at on a recent trip, but below par for a Hampton. The rooms and public areas were quite small and the breakfast area was far too small to accommodate the number of guests in a hotel of this size. The hotel seemed fairly new, so if this is the new look for Hampton Inns they likely will lose business.Genuine Hotels.com guest review
tv remote did not work! did not have any more.Genuine Hotels.com guest review
This is an excellent hotel in a very good location. The breakfast food selections were very good. It is often difficult to get a baggage cart because the other guests do not return them to the entrance.Genuine Hotels.com guest review
Definitely one of the cleanest hotels I've stayed at in a long time. We were only there for two nights for a wedding, but if I am ever in the Winchester area again, this is where I'll stay. Great location, close to everything. They get bonus points for the 24 hour coffee/tea station in the lobby...nice to know I didn't have to find a Dunkin Donuts at […] 10:00 at night when I needed a jolt! Read moreGenuine Expedia guest review
The staff was great and very helpful. I asked for directions to a local museum and they actually printed out directions for me. The room was clean, but did have a slight musty smell. I am hyper-sensitive to smells so it bothered me, but not my husband.Genuine Hotels.com guest review
gareat locationGenuine Hotels.com guest review
"Hampton Inn Winchester-University Mall"
The staff was exceptional- very cheerful and helpful. We were given complimentary bottles of water and a few Hershey kisses and hard candy in each bag, along with a welcome note. The room and restroom were meticulous, and the king size bed was very comfortable. The free breakfast was great-make your own waffles, prepared cheese omelets, sausages oatmeal, […] fresh fruit, juice, cold cereal, pastries, bagels and donuts. Coffee and tea available for free 24 hours.The room was a little small and there were some renovations going on- painting, etc.-not noisy. Read moreGenuine Hotels.com guest review
"Nice Location / Clean Rooms"
We stayed there just for a night, on our way back from trip to the Smoky Mountains. The location was really good, close to I81, lots of places to eat nearby, even a mall right across !! Room really clean, my wife loved the bed and the linen they provided.Genuine Hotels.com guest review
"the hampton inn/university mall in winchester,va."
Requested adjoining rooms for family to be.close. got rooms on same floor, but 15 rooms apart. Construction crews were painting and drywall repair in adjoining rooms. Caused a paint/drywall mud smell in whole hallway. crews began work at 0730, waking up everyone in party. hotel did not appear to be full. have stayed at hampton inns many times before […] and this was the.worst stay with hampton. Read moreGenuine Hotels.com guest review
I fully enjoyed my stay.Genuine Hotels.com guest review
The hotel and breakfast was very nice. Check-in and check-out was easy and friendly.Genuine Hotels.com guest review
"Not up to the Hampton Name"
My husband and I only stay at Hampton's when we are travelling either for business or personal. This Hampton in particular was not up to the same standard as other Hampton's we have visited. The dining area and guest check in was not as nice. The staff were also not dressed professionally. The room was smaller than other Hampton rooms we have stayed […] in. When I called and asked for a cot, the clerk immediately brought it up which was nice. I will still stay at the Hampton when I travel. This one just was not up to par. Although, it looked like they had some construction workers in there updating their units when we checked out. Read moreGenuine Expedia guest review
Very polite desk clerk and superbly neat and cleanGenuine Expedia guest review
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