Cleanliness of room/hotell, hotel location, hotel aminitiesGenuine Hotels.com guest review
"Very good experience"
Overall it was a great place to stay. The restaurant food and service were both great and the hotel staff were very friendly and helpful. The main issue that we had was that it was far from most wine country towns and not much to do in the surrounding area.Genuine Hotels.com guest review
Very Nice hotel with nice pool and great location. But there are a couple things that we did'nt like. First of all, was the fridge. Made a terrible noise. Then, on the morning we could hear the housekeepers talking. They spoke REALLY loud. And there is no FREE Wi-fi. It's only for special members.Genuine Hotels.com guest review
This hotel is in desperate need of a remodel. It's a terrible design. Just one elevator in the corner of a very large building that goes around the outside pool in the middle. When we were given a room that was directly opposite of the elevator, that means a LOT of walking down hallways. (and I had an injury that made walking painful) The whole hotel […] looks like it hasn't been updated since it was built in the 70s.The furniture was adequate, though. It had a nice wall A/C unit instead of the lower-end window units typically found in hotels. This made it nice and quiet. There are 2 sinks. One in with the toilet and shower area, and the other outside in the room's hallway. While the 2 sinks are nice, there is no real counterspace to put your cosmetic bags. And - why do they only give you 3 towels when there are 4 people staying there?? Still, I didn't hear most my neighbors, but did hear the people above me walking around. And I find it disappointing that the breakfast is not included. Read moreGenuine Hotels.com guest review
service of the maidswouldnt give extra towels coffee no breakfast with stay at these high prices gym was satisfactory ,Genuine Hotels.com guest review
sunday no towels by the pool , 2 of three maids didn't speak English and didnt understand that I needed coffee and towelsGenuine Hotels.com guest review
"Super Staff But......."
The hotel staff couldn't have been more responsive and helpful. However, our non-smoking room reeked of smoke. 'Ionizing' the room didn't help since the smoke was embedded in the carpet - which actually was sticky in places - and drapes. It would be helpful if housekeeping would notify management when they encounter this situation so the room can be […] more properly deep cleaned and sanitized before habitation. Additionally, this hotel was like all others in that if three persons are booked in the room, it is still only set up for two (number of water glasses, coffee cups, towels, robes, etc.) in spite of paying an extra charge for the third. The guest must make requests upon check in to remedy this - which is fine unless the daily housekeeping doesn't get the message (meaning you must make the requests all over again after they remove the 'extras.') All this being said, I would stay here again - I would just firmly speak up at time of booking, check in, etc., instead of assuming management really enforces the 'All Rooms are Non Smoking' policy. Read moreGenuine Expedia guest review
Room service was fast and delicious! Bed was super comfy.Genuine Hotels.com guest review
"Comfortable Hotel in Wine Country"
My husband and I, together with my sister and brother in law spent two overnights at the Doubletree as part of a San Francisco and environs vacation. We wanted to be in Sonoma Country to visit some of the wineries and to see the Pacific Coast (Point Reyes National Park.) The Double tree Sonoma Hilton definitely enhanced our stay in the area. We enjoyed […] the hot tub, dined at the Bacchus Restaurant and generally relaxed in the hotel. Read moreGenuine Expedia guest review
"Nice enough comfortable stay"
Nice. Clean. Large. A lot of children in the pool (which is a downer for us couples on a romantic getaway, but hey, what can you do?). The hotel seemed a little empty at times - which was nice. The staff was friendly and helpful. We even enjoyed dinner at the restaurant in the hotel one night. It does seem a little bit of the beaten path (about 30-40 […] minute drive from sonoma, but luckily we had a tour service pick us up). The bathroom was a little dated & every time we'd use the shower a film of serious condensation formed on the entire floor making it very slippery. I may not stay here again when visiting Sonoma, but that's strictly b/c of proximity. Read moreGenuine Hotels.com guest review
"Great stay! Great Hotel!"
The hotel was conveniently located south of Santa Rosa. The room was clean and the staff was very friendly and helpful. Great place to stay if you are doing wine tastings in the Sonoma region.Genuine Hotels.com guest review
"Good value, excellent location SSU visits"
Nice, quiet, clean. Bed could be softer! Asthetics very good.Genuine Expedia guest review
Front desk very helpful. We reserved two rooms. One room overlooking the golf course was better than the 2nd room overlooking a rooftop. All windows need cleaning. It detracted from the view, if any. Both rooms were sprayed with room refresher masking the staleness of air. Also, we requested non smoking rooms, one room was previously was a SMOKING ROOM. […] Room rates were overpriced. Read moreGenuine Hotels.com guest review
"A nice hotel resort"
A nice place to stay if you come to visit Napa or Sonoma area. It is a quiet and relax place for family vacation. The only problem is I found only one elevator going to my rooms and didn't find any stairs. Sometimes I prefer to use stairs instead of long wait the single elevator in the hotel. But overall I satisfied my stay in double tree Hilton hotel. […] And appreciate the front desk staff and her smile. Read moreGenuine Hotels.com guest review
"Wine Country Adventure"
My wife and I were continuing my 60th birthday vacation adventure from Lake Tahoe to wine country. I looked at other hotels closer to Sonoma/Napa, and found them too expensive, and I decided to book further out but reasonably priced. I think this hotel really nailed it for us. Wonderful place with lots of nice touches...fireplace, firepits outside, […] nice pool area, roomy lobby area and relaxed feel. Liked the restaurant for breakfast, but was not really happy with the dinner as they served my steak cold and overcooked. However, the waiter and all staff were super friendly. Read moreGenuine Hotels.com guest review
"Will stay here again"
This was my first visit to the west coast and to stay at the Double Tree was icing on the cake. When I go back for the Jazz Festival nest year (Brian Culbertson) I will stay here again.Genuine Hotels.com guest review
Had a great stay. Everything was wonderful. Just wish the restaurant menu had more choices. Can't wait to come back and stay again.Genuine Expedia guest review
"Nice location for golf and wine tasting."
Nice location for golf and wine tasting. The facilities were clean and comfortable.Genuine Hotels.com guest review
"The Rodriguez experiance."
The cleanliness of our room and hotel amenities were more then what we expected, we would certainly recommend to anyone,Genuine Hotels.com guest review
Very nice hotel. Restaurant staff very helpful and friendly.Genuine Hotels.com guest review
"Nice hotel, great facilities."
We just stayed for one night on our way to Sonoma, from Napa Valley. The room was great, super big and clean, the king size bed was deliciously comfort. Nice place to stay.Genuine Expedia guest review
"More than adequate"
Positive, if not inspired. Attractive landscaping, well maintained. More than adequate room, comfortable beds, quiet. Obviously, some services cut back, perhaps financial constraints. The customer service, mainly in checking in and out, was impersonal and minimalist. Good, if not exceptional wine-country location.Genuine Expedia guest review
a bit pricey, but decent.Genuine Hotels.com guest review
"Sonoma Backroads weekend stay."
A good place to gather with good friends for the Sonoma Backroads Ride.Genuine Expedia guest review
Hotel was ok & good price but was a long drive to Sonoma & napa. A bit inconvenientGenuine Hotels.com guest review
A nice hotel and convenient to wine country. helpful and friendly staff. A free coffee bar in the morning would have been nice rather than having to pay at a gift shop. Be aware there is a charge for Internet.Genuine Hotels.com guest review
"Comfortable inside and out"
I love that they hand out free bottles of water at the front desk! The bed was comfortable, not a hard mattress like many hotel beds have. I did wish the maids would not knock on doors quite so early; we could hear them up and down the hall before 8, and that's really early when you're on vacation.Genuine Expedia guest review
"Late night noise"
The hotel is beutiful our only problem was the noise. There is a bar located in the main lobby which is open as long as someone is willing to pay. There were people partying until 3am! It's a large lobby so the noise is heard throughout the hotel. They really need to limit the time or tell them to use their inside voices? Person at the front desk didn't […] seem to care about our complaint. Read moreGenuine Hotels.com guest review
"Comfortable and Friendly"
Overall, we were pleased with this hotel. It was clean, comfortable, and had access to the main highway. The staff was friendly and helpful. There is a big difference in the rooms. For the same money, my kids' room was much larger than ours. Not much view off our patio either. My husband used the exercise facility, where only one of the three treadmillls […] was operable which caused a backup of people wanting to use it. A large group of us stayed there for a wedding and the large lobby, with the nice bar and furnishings made a great meeting place for all of us. Read moreGenuine Expedia guest review
"Best around Sonoma State"
We've stayed at the Doubletree numerous times while our daughter was going to school there. We tried a couple of cheaper places but came back to the Doubletree for good.Genuine Hotels.com guest review
Very nice hotel. Close driving distance for wine tasting and shopping. Disappointed in room location, on second floor with large ac unit right outside our window. But overall nice and helpful staff.Genuine Hotels.com guest review
I loved everything About this hotel I'm definitely staying there again In the near futureGenuine Hotels.com guest review
"The most accommodating hotel I've ever stayed at"
I loved the service here. They were so accommodating and whatever request we had, even if it meant they would be losing some money, they granted with a smile. My friends and I stayed here for two nights and every single one of us left talking about how lovely the staff was and how much they did for us. We even walked to a local eatery, Mary's Pizza, […] and the hotel desk clerk walked over to bring us 2 for 1 winery tickets because he knew we were over there. What a sweetheart. We couldn't have had a better time. Thank you DT Sonoma!!! Read moreGenuine Hotels.com guest review
"Worth the Money"
The hotel does not disappoint. Great location, clean and comfortable. The only negative to report was a bit of mess, dirty towels and glasses, around the pool and hot tub. But the room was as promised and well worth the money.Genuine Hotels.com guest review
"great in all respects"
This hotel was great in all ways: location, cleanliness, friendly, great food (just tried breakfast), and the most quiet rooms we've ever had. We definitely will stay again.Genuine Hotels.com guest review
Very well maintained property. Nice landscaping-roses. Put me close to Petaluma but much cheaper/better option.Genuine Hotels.com guest review
Very relaxing atmosphere & comfortable. The staff was very helpful.Would definitely visit again!Genuine Hotels.com guest review
"Good place to crash after some wine tastings"
Location was nice, about 20 minutes from great vineyards. Room is a little dated but huge and clean.Genuine Hotels.com guest review
"Nice hotel, absolutely terrible breakfast"
Nice hotel, absolutely terrible breakfast. Astonishing how food could be so completely devoid of natural taste. Breakfast burrito tasted like plastic and it looked like cardboard. This is amazing given that this hotel is right on the edge of wine country where alot of people care alot about food.Genuine Expedia guest review
"In the middle of it all"
I have stayed there many times over the years and the staff is always great and the hotel is usually quiet and comfortable.Genuine Hotels.com guest review
"Nice hotel in a good location"
Staff was great, restaurant was excellent although tables felt kind of out in the middle of the hallway. Room was nice and clean.Genuine Expedia guest review
"Hotel experience overall very good"
ate dinner and breakfast here, dinner mediocre at best despite prices being 20-30 for entree and wines by the glass class selection poor despite being in "wine country", breakfast good to very good, however beds and linens very comfy, bathrooms large and very clean. Even in room coffee by wolkgang puck surprisingly good,staff service very goodGenuine Expedia guest review
"Poor night sleep at the Double Tree..."
Refrigerator made a horrible noise about every hour, waking us up about every hour. Then the hotel employee tried to force the receipt under the door of our room ...but the door guard prevented her from getting it under the door so she tried wiggling the door waking us up again at 5am. The next morning I let the front desk clerk know about the horrible […] night ...but he just acted like it was no big deal. We didn't even get a apology from the Management staff, i doubt the clerk even told management. Great hotel but they need to fix room 101. The back door screen is also bent and comes off the track. Read moreGenuine Hotels.com guest review
"Very Satisfied in Sonoma area"
A good deal for being close to Sonoma Wine CountryGenuine Hotels.com guest review
quiet and comfortableGenuine Hotels.com guest review
"Nice quiet location!"
Very quiet comfortable hotel. Great location. Wonderful for families.Genuine Expedia guest review
"Close to Dry Creek"
We were not welcomed by the staff but it is a very clean and well kept hotel. Not once in four days were we ever spoken to by any staff except the waitress in the restaurant. Not a friendly place.Genuine Expedia guest review
"Comfortable and Clean in Wine Country"
I really enjoyed my stay at the Doubletree in wine country. The hotel was clean, comfortable and the restaurant was great. I would definitely stay here again.Genuine Expedia guest review
Spent Easter evening on a road trip from Seattle to LA. Very pleasant evening, even when the rain followed us.Genuine Expedia guest review
"Nice place to stay, disappointed in the service."
The hotel is very nice and clean. The staff is professional. We were disappointed because we requested a microwave to warm up our leftovers from the night before to eat for lunch prior to our departure. We were told we would receive it right away and we waited 40 minutes. After 40 minutes of waiting, we went back to the front desk and asked again. The […] front desk worker apologized and said he would get it sent right to our room. Another 15 minutes passed and we had to leave without having our leftovers ($30 of food wasted!) Upon checkout, it was explained to us that all the staff went on break at the same time, which is why we didn't receive the microwave. Frustrating - especially for such a nice hotel! Read moreGenuine Expedia guest review
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