Hotel is a little dated, but not bad for the price.Genuine Hotels.com guest review
This stay started out rocky (language barrier). All in all, the stay was OK. One must remember during weekends there is a chance to have drunken fools being loud & obnoxious; which was the case.Genuine Hotels.com guest review
Paperthin walls. Loud neighbors. Moldy bathroom. Rude staff.Genuine Hotels.com guest review
I was thoroughly disgusted and disappointed with the service and reservations of Days Inn in Martinsburg WV. The representative were barely able to speak or understand English and made the reservation experience unpleasant. The desk manager was less than pleasant. We were booked for a non-smoking room that reeked of cigarette smoke when we entered the […] room. The noise from the next room came right through the walls and when the water in the next room ran it sounded as if it was in our room. I will not stop in Martinsburg WV again but rather keep going the additional 30 minutes to the next state in order to stay the night. Read moreGenuine Hotels.com guest review
"Clean, Inexpensive, Easy Access to I81"
I stayed at the Days Inn Martinsburg over the weekend for the first time and was pleasantly surprised. I needed to be in town a couple days but didn't want to spend big bucks for a room. I was greeted by the friendly face of G at the front desk who was very helpful. The double room was nice and clean with everything in good repair, clean crisp sheets […] and the bathroom was clean and well supplied. They had breakfast in the lobby and I can say it was nice, clean and well maintained with a great variety. I would definitely stay here again for a reliable hotel room at a very good price. The one problem I had was that the key cards had to be recoded a couple times. Not sure what was up with that but, again, clean room, low price, little inconvenience. I rated it excellent because it was... for less than $60 a night ;-) Read moreGenuine Hotels.com guest review
"Good stay , but a little noisy due to freeway"
Clean room , but a little noisy due to freewayGenuine Hotels.com guest review
It would have been best if you couldn't hear through the walls...to the point you could hear someone else's phone ring audibly in the other room and the conversation that was to followGenuine Hotels.com guest review
"easy on off interstate"
hotel location is goodGenuine Hotels.com guest review
The room smelled like cigarette smoke and at times smelled like someone was smoking in the room. Tub didnt drain and was dirtyGenuine Expedia guest review
Response by Days Inn Martinsburg Dear Guest, We are very sorry to hear that your stay at our property was not at satisfactory at all. WE do have few smoking room on third floor to accommodate the guest who prefers to smoke. But smoking in non smoking room is permitted. But sometime guest still does. However housekeeping and maintenance staff should be care full to clean and ionizing the room. We will be more care full in future. Once again thank you for your stay and your response. Look forward to serve in future.
"About what you expect for a Days Inn"
A few buddies and I went for a road trip to Martinsburg and needed a cheap stay for a night. The hotel was very little has the to deal with and very straight forward. Exactly what I paid for. If that's not what you want then this isn't your cup of tea.Genuine Expedia guest review
I would stay away from this place.Genuine Hotels.com guest review
Great bargain, and the staff is very nice!Genuine Hotels.com guest review
"Poor hotel staff"
The person behind the counter was very tire and complain about working to many hours. Wifi connection was not working in my room. When I complaint about it,I was told to bring my iPad down like I did not know how to work it. When I got back to the lobby it was working just fine. I was told that a lot of people were probably using wifi and that's why […] it was not working for me. Of course it was a Sunday night and I was told by a previous employee that they were not busy. I had to spend my time in the lobby in order to use the internet while the worker watch movies on his laptop. The place smells mostly of smoke and would only be good for a smoker to stay. Bad experience n will never stay there again. Read moreGenuine Expedia guest review
The hotel is older and in need of maintenance but the clerk was great! I accidentally booked a single bed, smoking room and needed a double bed, non-smoking room. This could have caused troubles.Genuine Hotels.com guest review
"Great choice for Great price!"
I chose this based on location. Considering the money spent, it deserves a high rating.Genuine Hotels.com guest review
"great price and location!"
Hotel was in a great location, clean roo.s and bed linens. Hallways smelled musty, but otherwise was a great stay!Genuine Hotels.com guest review
Room smelled strongly of cigarette smoke. Light in bathroom kept shutting off and turning on randomly. Will not stay here again.Genuine Hotels.com guest review
"working - out of town"
reasonable rate & convenient location for where I was working.Genuine Hotels.com guest review
"Overall everything was good."
Good for tbe price they charge. Room was clean, breakfast time atart 6am was big plus. Being next to kwy is a good.Genuine Expedia guest review
"Nice hotel stay"
Over all it was an excellent stay. There was some slight road noise but it was bearable. The beds were very comfortable. Wifi was a little weak. Staff were friendly and helpful. The free breakfast surprised me. They offered multiple items for breakfast not just the standard muffins and bread offered by most hotels. The rooms were clean and comfortable. […] Really liked the coffee maker, microwave oven and refrigerator in the rooms. They also have hair dryer and an iron in the rooms. Read moreGenuine Expedia guest review
"Price was too high for the service"
I bought this as a wedding gift to my sister. The hotel clerk was very unfriendly and hard to deal with. She also stated the rooms smelled of smoke terribly.Genuine Expedia guest review
We where there two nights for a little weekend get away/honeymoon. Enjoyed it, nice clean room, great rateGenuine Expedia guest review
"The beds were comfortable & waffles were good"
The beds were comfortable and we were gone all day so that is what mattered. The property is in desperate need of repair and updating. our bathroom door hinges were loose, the tub safety bar was only sitting in its slot and so almost fell when I went to use it. there are holes in the floor under the carpet and the windows were so marred they were hard […] to look out of. Breakfast was okay but like all quality inns they think Tang is real Orange Juice. The ladies were very good about keeping the breakfast area clean. They would not give me a receipt for my stay since I booked with Hotel.com. Price was very good and slept well so that was the point. Read moreGenuine Hotels.com guest review
"You get what you pay for"
Ok, so at less than $60 for a night I did not expect the Taj Mahal. I called in advance to confirm that there was WIFI in each room and it was not limited to the lobby. Imagine my shock when the wifi did not reach our room which was located as far as possible from the lobby. When I complained they did move me to a closer location which was spotty in […] terms of signal for 2 of the 5 nights I stayed. Other than that it was acceptable for the price point. Read moreGenuine Hotels.com guest review
Friendly staff, great breakfast.Genuine Hotels.com guest review
"Days Inn Martinsburg"
The hotel room was well-kept, and the building was very nice. The biggest drawback for me was that my room was on the side of I-81 so it was a little noisy even with the window closed. That being said, the hotel was very close to the interstate and near many fast food restaurants and gas stations if you like those kind of things. Good breakfast in the […] morning. Read moreGenuine Hotels.com guest review
"OK place to stay, but not friendly and welcoming"
Description of hotel included "pets welcome". When I said I had a small dog, there was an immediate, "there's a $10 charge per night". There was a sign about pets on counter, with a taped on addition of $10 fee. No on-line mention of charge. Next, my credit card # was required. Since I was prepaid and paid the $10 fee in cash, I asked why # was needed. […] Reply: in case there is any damage to your room. Room was clean and comfortable. Upon leaving, I mentioned that pet fee should be listed on their web site. Nice man didn't seem to understand what I was talking about and finally smiled and said he'd look into it. My summary point is that I was never made to feel welcome, at check in it was all cold, hard business. I like friendly, welcoming people and they need to work hard on that. Read moreGenuine Hotels.com guest review
"one night stay"
Stayed here one night We won't do it again.Genuine Hotels.com guest review
"Ok for One night"
Hotel is conveniently located near a number of restaurants. The hotel was short staffed although they were friendly but not allot of help. The rooms are old and need work. They appear clean at first glance. Than after looking a bet you notice mold on the bathroom walls. It can be cleared because I clear it. The breakfast is okay if you little the same […] thing every morning. Okay place for one person to stay overnight but not for a friend. Read moreGenuine Expedia guest review
Excellent value. On absolute basis, very good. No problems.Genuine Hotels.com guest review
"Nice hotel for a great price"
Stayed two nights in this hotel. The staff was nice, the room was clean enough for me. Can't beat the room for the price I paid.Genuine Expedia guest review
"Get a room on the side away from the highway"
The room was pleasant clean and comfortable, a good buy for the money. The main issue was the traffic noise that was incessant. When I have to go back in the future I will ensure I get a room on the side away from I-81. I should have brought/ bought ear plugs and all would have been fine. As it was whenever the A/C cycled off the traffic noise woke […] me. Read moreGenuine Expedia guest review
"Rude desk clerk"
The front desk clerk was rude. My mom prepaid for my room. It was my wedding night. I called her because he was being mean and wanted my moms credit card. She told him and he told her incorrect and hung up on her. She called Expedia and he hung up on them too. Finally he let me have my room. Very disappointed in service.Genuine Expedia guest review
We liked the design which included an outside entrance as well as an inside entrance. The staff was very friendly and helpful. The problems included the noise. The noise of the other guest using the shower was so loud it would wake us from our sleep. The bathtub was very narrow and the safety handle was moulded so close to the wall it was difficult […] to grab it. These are design problems which are difficult to overcome. I frequently stay at Days Inn but will not stay at this one again. Read moreGenuine Hotels.com guest review
Enjoyed my stay and all staff were exceptionally friendly and helpful. I only have one issue and that is when I checked in and also out the hotel clerk on each occasion wrote my credit card number down and a piece of paper. I honestly do not think he knew what he was doing since it was the same person that checked me in and out. Why not just input it […] into the computer? I hope they shredded this sheet afterwards! Makes me not want to stay here again! Read moreGenuine Hotels.com guest review
Upon entering the hotel the staff was not friendly. When we opened the room door, we were blasted with heat on a day that the high temperture was in the 90s. There was the bathroom light that would turn off randomly. The breakfast was weak.Genuine Hotels.com guest review
"Get what you pay for"
This was the 2nd cheapest hotel option within the Martinsburg area...and it lived up to its price. The entire 3rd floor STINKS of smoke, so stay away from that floor if that is a concern. Amenities are really old and outdated. Breakfast was pretty limited if you eat healthy (breads, waffles, biscuits and gravy, cereal, hardboiled eggs, no fruit). One […] of the guys at the front desk was very friendly. This place is fine if you are looking for something cheap, just know what you are getting into! Read moreGenuine Hotels.com guest review
The elevator smelled like stale cigarettes as did the whole 3rd floor. My room was a non smoking room, but still smelled of smoke, the room was over 80 degrees when I accessed it, and the TV reception on FOX network for the MLB Allstar game was horrible. And when the shower curtain was pulled aside in the morning, a Centipede was motoring around the […] tub. Did not live up to standrds I had previously experienced with this chain.Why would you have smoking & non-smoking on the same floor ? Read moreGenuine Hotels.com guest review
We were well pleased with this location. The staff was helpful and had a tremendous sense of humor! Our only complaint is that the drinks in the drink machine on our floor were HOT. The hotel staff had no way to repair the machine.Genuine Hotels.com guest review
"Wonderful staff, nice accomodations."
We stayed at the Days Inn, Martinsburg WV on July 5th. The room was lovely and clean, beds were comfortable and the staff was friendly and helpful. The continental breakfast was very nice and sufficient for what we wanted and needed. I would not hesitate to stay at this hotel again or recommend it to a friend who may be traveling in the area!Genuine Expedia guest review
not tobad room was not cleaned when I left out and the floor shaked a lotGenuine Hotels.com guest review
This was the loudest hotel I have ever stayed in. We needed a nights rest before heading north and that was not what we got. There was no soundproofing at all, from the conversation upstairs to hearing the shower running from above to the interstate outside we were easily awaken 6-8 times in the night. It was just awful. I would not recommend this hotel […] to anyone. Also, the safety lock was coming off of the door and the ceiling above the shower was crumbling in to the tub. Read moreGenuine Hotels.com guest review
Right off of I-81, but not noisy at all. Variety of restaurants within 2-3 minutes. About 10 minutes from Charles Town casino and race track, about 20 from Harper's Ferry. Evening desk hostess was great! Offers good breakfast variety: boiled eggs, sausage gravy and biscuits, waffle machine, toast, bagels, donuts, cereal, coffee, juice. Unfortunately […] the quantity of items wasn't well monitored. Two of 3 mornings I had to tell the desk clerk things were empty. You have to ask at the desk for a tub mat--do it, the tub bottom was slick! Did find one small roach in the bathroom. Non-smoking rooms are mixed with smoking rooms, so the hallway of the 3rd floor reeked of smoke, and the smell filtered into my room under the door. Ugh. The room door did not close well, almost had to slam it for the mechanism to hold the door shut. I used the extra door bar just to keep it closed. Over all an OK stay for the price. Better than paying high dollar in Harper's Ferry or Charles Town. I would stay there again. Read moreGenuine Hotels.com guest review
"One night stay"
Great location, within walking distance to great restaurants and shopping. The room was ok, very clean and beds were comfortable. The staff was friendly. Continental breakfast is in a nice clean area and a nice variety of food. For the price, it fit our needs. I would definitely stay again.Genuine Hotels.com guest review
"Close to restaurants"
It was a great location right off of I-81. Fast drive to surrounding towns. Great Mexican restaurant close by.Genuine Hotels.com guest review
We were very pleased with our stay. Room was very comfortable and clean.Genuine Hotels.com guest review
"2-star mediocre average"
Could hear some freeway traffic and the loud people in other rooms at night. Room was clean and breakfast was good (stock/supplies maintained by hostess) Basically the expectation for price paid and level of hotel based on other reviews.Genuine Hotels.com guest review
There was previous leak over the bath tub which caused a hole in the ceiling. There was a disgusting stain on the seat of the easy chair. The front vent of the air conditioning unit was hanging open. The water to the toilet was shut off and when I turned it on thr float valve did not turn it off so that the water continued to run. The shower curtain […] rod was loose and pulling away from the wall. Though promised wi-fi, I could not get it. The halls reaped of cigarette smoke. Other than that, our stay was delightful. Read moreGenuine Hotels.com guest review
"Low expectations unmet"
When I reserved a room here, I didn't expect much. I knew it wasn't going to be the Plaza or the Ritz. I did, however, expect what few amenities it had to work. We stayed here Memorial Day weekend and while it was as hot as usual for the time of year, it was still somewhat warm. So when we needed the AC to keep the room temperature comfortable and it […] didn't work, it was a major disappointment. We then opened the window to cool it down to discover there was no screen. Also at this time, I noticed the floor under the AC was drenched and musty-smelling. Take those factors and add in the fact that the smoke detector was detached from the ceiling, just hanging by its wiring and the water temperature never got above luke-warm, it was a highly disappointing stay. Like I said, I didn't have high expectations. Yet, this place still failed to meet them. Read moreGenuine Expedia guest review
It was nice. Just a few minor things but overall it was very nice.Genuine Hotels.com guest review
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