"Price was too high for the service"
I bought this as a wedding gift to my sister. The hotel clerk was very unfriendly and hard to deal with. She also stated the rooms smelled of smoke terribly.Genuine Expedia guest review
We where there two nights for a little weekend get away/honeymoon. Enjoyed it, nice clean room, great rateGenuine Expedia guest review
"The beds were comfortable & waffles were good"
The beds were comfortable and we were gone all day so that is what mattered. The property is in desperate need of repair and updating. our bathroom door hinges were loose, the tub safety bar was only sitting in its slot and so almost fell when I went to use it. there are holes in the floor under the carpet and the windows were so marred they were hard […] to look out of. Breakfast was okay but like all quality inns they think Tang is real Orange Juice. The ladies were very good about keeping the breakfast area clean. They would not give me a receipt for my stay since I booked with Hotel.com. Price was very good and slept well so that was the point. Read moreGenuine Hotels.com guest review
"You get what you pay for"
Ok, so at less than $60 for a night I did not expect the Taj Mahal. I called in advance to confirm that there was WIFI in each room and it was not limited to the lobby. Imagine my shock when the wifi did not reach our room which was located as far as possible from the lobby. When I complained they did move me to a closer location which was spotty in […] terms of signal for 2 of the 5 nights I stayed. Other than that it was acceptable for the price point. Read moreGenuine Hotels.com guest review
Friendly staff, great breakfast.Genuine Hotels.com guest review
"Days Inn Martinsburg"
The hotel room was well-kept, and the building was very nice. The biggest drawback for me was that my room was on the side of I-81 so it was a little noisy even with the window closed. That being said, the hotel was very close to the interstate and near many fast food restaurants and gas stations if you like those kind of things. Good breakfast in the […] morning. Read moreGenuine Hotels.com guest review
"OK place to stay, but not friendly and welcoming"
Description of hotel included "pets welcome". When I said I had a small dog, there was an immediate, "there's a $10 charge per night". There was a sign about pets on counter, with a taped on addition of $10 fee. No on-line mention of charge. Next, my credit card # was required. Since I was prepaid and paid the $10 fee in cash, I asked why # was needed. […] Reply: in case there is any damage to your room. Room was clean and comfortable. Upon leaving, I mentioned that pet fee should be listed on their web site. Nice man didn't seem to understand what I was talking about and finally smiled and said he'd look into it. My summary point is that I was never made to feel welcome, at check in it was all cold, hard business. I like friendly, welcoming people and they need to work hard on that. Read moreGenuine Hotels.com guest review
"one night stay"
Stayed here one night We won't do it again.Genuine Hotels.com guest review
"Ok for One night"
Hotel is conveniently located near a number of restaurants. The hotel was short staffed although they were friendly but not allot of help. The rooms are old and need work. They appear clean at first glance. Than after looking a bet you notice mold on the bathroom walls. It can be cleared because I clear it. The breakfast is okay if you little the same […] thing every morning. Okay place for one person to stay overnight but not for a friend. Read moreGenuine Expedia guest review
Excellent value. On absolute basis, very good. No problems.Genuine Hotels.com guest review
"Nice hotel for a great price"
Stayed two nights in this hotel. The staff was nice, the room was clean enough for me. Can't beat the room for the price I paid.Genuine Expedia guest review
"Get a room on the side away from the highway"
The room was pleasant clean and comfortable, a good buy for the money. The main issue was the traffic noise that was incessant. When I have to go back in the future I will ensure I get a room on the side away from I-81. I should have brought/ bought ear plugs and all would have been fine. As it was whenever the A/C cycled off the traffic noise woke […] me. Read moreGenuine Expedia guest review
"Rude desk clerk"
The front desk clerk was rude. My mom prepaid for my room. It was my wedding night. I called her because he was being mean and wanted my moms credit card. She told him and he told her incorrect and hung up on her. She called Expedia and he hung up on them too. Finally he let me have my room. Very disappointed in service.Genuine Expedia guest review
We liked the design which included an outside entrance as well as an inside entrance. The staff was very friendly and helpful. The problems included the noise. The noise of the other guest using the shower was so loud it would wake us from our sleep. The bathtub was very narrow and the safety handle was moulded so close to the wall it was difficult […] to grab it. These are design problems which are difficult to overcome. I frequently stay at Days Inn but will not stay at this one again. Read moreGenuine Hotels.com guest review
Enjoyed my stay and all staff were exceptionally friendly and helpful. I only have one issue and that is when I checked in and also out the hotel clerk on each occasion wrote my credit card number down and a piece of paper. I honestly do not think he knew what he was doing since it was the same person that checked me in and out. Why not just input it […] into the computer? I hope they shredded this sheet afterwards! Makes me not want to stay here again! Read moreGenuine Hotels.com guest review
Upon entering the hotel the staff was not friendly. When we opened the room door, we were blasted with heat on a day that the high temperture was in the 90s. There was the bathroom light that would turn off randomly. The breakfast was weak.Genuine Hotels.com guest review
"Get what you pay for"
This was the 2nd cheapest hotel option within the Martinsburg area...and it lived up to its price. The entire 3rd floor STINKS of smoke, so stay away from that floor if that is a concern. Amenities are really old and outdated. Breakfast was pretty limited if you eat healthy (breads, waffles, biscuits and gravy, cereal, hardboiled eggs, no fruit). One […] of the guys at the front desk was very friendly. This place is fine if you are looking for something cheap, just know what you are getting into! Read moreGenuine Hotels.com guest review
The elevator smelled like stale cigarettes as did the whole 3rd floor. My room was a non smoking room, but still smelled of smoke, the room was over 80 degrees when I accessed it, and the TV reception on FOX network for the MLB Allstar game was horrible. And when the shower curtain was pulled aside in the morning, a Centipede was motoring around the […] tub. Did not live up to standrds I had previously experienced with this chain.Why would you have smoking & non-smoking on the same floor ? Read moreGenuine Hotels.com guest review
We were well pleased with this location. The staff was helpful and had a tremendous sense of humor! Our only complaint is that the drinks in the drink machine on our floor were HOT. The hotel staff had no way to repair the machine.Genuine Hotels.com guest review
"Wonderful staff, nice accomodations."
We stayed at the Days Inn, Martinsburg WV on July 5th. The room was lovely and clean, beds were comfortable and the staff was friendly and helpful. The continental breakfast was very nice and sufficient for what we wanted and needed. I would not hesitate to stay at this hotel again or recommend it to a friend who may be traveling in the area!Genuine Expedia guest review
not tobad room was not cleaned when I left out and the floor shaked a lotGenuine Hotels.com guest review
This was the loudest hotel I have ever stayed in. We needed a nights rest before heading north and that was not what we got. There was no soundproofing at all, from the conversation upstairs to hearing the shower running from above to the interstate outside we were easily awaken 6-8 times in the night. It was just awful. I would not recommend this hotel […] to anyone. Also, the safety lock was coming off of the door and the ceiling above the shower was crumbling in to the tub. Read moreGenuine Hotels.com guest review
Right off of I-81, but not noisy at all. Variety of restaurants within 2-3 minutes. About 10 minutes from Charles Town casino and race track, about 20 from Harper's Ferry. Evening desk hostess was great! Offers good breakfast variety: boiled eggs, sausage gravy and biscuits, waffle machine, toast, bagels, donuts, cereal, coffee, juice. Unfortunately […] the quantity of items wasn't well monitored. Two of 3 mornings I had to tell the desk clerk things were empty. You have to ask at the desk for a tub mat--do it, the tub bottom was slick! Did find one small roach in the bathroom. Non-smoking rooms are mixed with smoking rooms, so the hallway of the 3rd floor reeked of smoke, and the smell filtered into my room under the door. Ugh. The room door did not close well, almost had to slam it for the mechanism to hold the door shut. I used the extra door bar just to keep it closed. Over all an OK stay for the price. Better than paying high dollar in Harper's Ferry or Charles Town. I would stay there again. Read moreGenuine Hotels.com guest review
"One night stay"
Great location, within walking distance to great restaurants and shopping. The room was ok, very clean and beds were comfortable. The staff was friendly. Continental breakfast is in a nice clean area and a nice variety of food. For the price, it fit our needs. I would definitely stay again.Genuine Hotels.com guest review
"Close to restaurants"
It was a great location right off of I-81. Fast drive to surrounding towns. Great Mexican restaurant close by.Genuine Hotels.com guest review
We were very pleased with our stay. Room was very comfortable and clean.Genuine Hotels.com guest review
"2-star mediocre average"
Could hear some freeway traffic and the loud people in other rooms at night. Room was clean and breakfast was good (stock/supplies maintained by hostess) Basically the expectation for price paid and level of hotel based on other reviews.Genuine Hotels.com guest review
There was previous leak over the bath tub which caused a hole in the ceiling. There was a disgusting stain on the seat of the easy chair. The front vent of the air conditioning unit was hanging open. The water to the toilet was shut off and when I turned it on thr float valve did not turn it off so that the water continued to run. The shower curtain […] rod was loose and pulling away from the wall. Though promised wi-fi, I could not get it. The halls reaped of cigarette smoke. Other than that, our stay was delightful. Read moreGenuine Hotels.com guest review
"Low expectations unmet"
When I reserved a room here, I didn't expect much. I knew it wasn't going to be the Plaza or the Ritz. I did, however, expect what few amenities it had to work. We stayed here Memorial Day weekend and while it was as hot as usual for the time of year, it was still somewhat warm. So when we needed the AC to keep the room temperature comfortable and it […] didn't work, it was a major disappointment. We then opened the window to cool it down to discover there was no screen. Also at this time, I noticed the floor under the AC was drenched and musty-smelling. Take those factors and add in the fact that the smoke detector was detached from the ceiling, just hanging by its wiring and the water temperature never got above luke-warm, it was a highly disappointing stay. Like I said, I didn't have high expectations. Yet, this place still failed to meet them. Read moreGenuine Expedia guest review
It was nice. Just a few minor things but overall it was very nice.Genuine Hotels.com guest review
"Disappointing; not motel's fault"
Our motel room neighbors were the problem for our stay. We had a newborn on one side (whose parents used the snooze button on the alarm several times), a man intermittently talking on a phone and moaning on the other side, and someone or something pacing throughout the night in the room above (the next morning we saw two large dogs leaving the motel; […] guests upstairs from us?). Sleep was not possible! Read moreGenuine Expedia guest review
"Outdated but friendly"
Didn't like this hotel. Floor felt lumpy and sponge. Everything looke out dated. On the plus side staff was super friendly and breakfast was nice :-)Genuine Hotels.com guest review
"It was what I needed"
It was close and convenient to a meeting that I attended.Genuine Hotels.com guest review
"Convenient to the interstate"
The beds were very comfortable and we liked having the extra pillows. The ironing board was broken but we reported it. The breakfast was good but some hot dishes were finished and not replenished and we would have liked to have eaten them. We were in the breakfast room 45 minutes before the serving time was over. Desk clerks were very helpful. Parking […] was very convenient. Read moreGenuine Hotels.com guest review
"Convenient for a rainy night"
I think the vending machines need to be updated but the condition of this hotel was excellent. I enjoyed the kindness of the front desk and housekeeping employees. I will definitely stay here again when i visit home!Genuine Hotels.com guest review
"the shower was not useable, 2 lights by bed did"
not work.... TV had little channels to pick fromGenuine Hotels.com guest review
"Comfortable for one night stay"
Free Wifi was available everywhere in the hotel with no disconnections at all. Nice having a microwave and fridge in the room as we were snowed in and purchased food to "eat in". Continental breakfast was average.Genuine Expedia guest review
Nice inexpensive hotelGenuine Hotels.com guest review
"Great for a long stay"
Thanks to everyone at that's hotel.Genuine Hotels.com guest review
The local staff was friendly and nice. The reservations people were awful. As a result Days Inn will not be a place I will stay again regardless of location.Genuine Hotels.com guest review
"An OK Weekend Stay"
Our room was clean and spacious, but only had one small table & chair, and one wood-&-cushioned chair which was not comfortable. Could have used more & more comfortable chairs. A small refrigerator and microwave on top were provided in the room. The building itself seems old and cheaply constructed; for example, anyone walking down the hallway on the […] floor above could be clearly heard & felt while in your room. The soda machines on the first & second floor did not work. The breakfast was at the lower end of quality you find in this level of hotel - a few cereals, hard-boiled eggs, coffee & juice, pancakes and a few different types of small donuts & muffins along with bread for toast. Fortunately, we were there only to sleep between trips to the casino in Charles Town, and we had breakfast at the casino. The lobby was clean, and the outside of the building well-maintained and well-lighted. The building abuts the interstate (Rt 81) so rooms on the highway side are close enough that traffic noise can be an issue for light sleepers or those who have difficulties falling asleep with traffic sounds. The gentleman manning the front desk at night was quite helpful and friendly. The general vicinity of the hotel commercial so there are plenty of dining and shopping venues very near the hotel. Read moreGenuine Hotels.com guest review
The girl that checked us in was very nice and friendlyGenuine Hotels.com guest review
an excellent one , we had support from Scott on the day shift and the pleasant gentleman on duty on nights,so sorry i forgot his name, and rest of the staff during our trying stay due to a loss of a loved one, at city hospital.which was so close to days inn..It was so comforting to know that there is a place that care ...am glad i decided to choose […] your place over a couple of ones featured in .the internet... thank you. Read moreGenuine Hotels.com guest review
"The staff worked beyond the expected to satisfy."
The room met expectations. The staff was friendly and helpful. The breaksfast food was not satisfactory...stale, cold, limited coffee available. Easy access to route 81. We probably would not stay here again,Genuine Hotels.com guest review
it was quiet, clean, may have to clean windows, and get new HD tv in the rooms.Genuine Hotels.com guest review
"Not amazing, but not bad either."
Room was clean for the most part except a large stain on the chair, don't know if it's because they put us in a less clean room due to us bring a pet. The staff was super friendly and the sheets were clean and comfy. There was some mold in the bathroom and the floor dipped down (due to weight) where the TV was. When you walk past it the thing was shake. […] All in all decent room for the price, friendly staff. Read moreGenuine Expedia guest review
"Inexpensive, comfortable, convenient place to slee"
Inexpensive, comfortable, convenient place to sleep. Bathroom lighting was weak but the room was clean and the staff pleasant. The breakfast was standard fare, but, the coffee was hot and plentiful, the counter was clean and well-tended by someone who spoke and smiled. A good deal for the dollars.Genuine Expedia guest review
"Hotel from Hell"
The smeel of urine was strong when entering the hotel. The comforter and blanket was stained. The bath mat was grimmy and dirty. People were hanging out of the window. I actually was afraid. This was the most horrible experience I've ever had!!! I would not recommend this hotel to my worst enemy!Genuine Expedia guest review
"Great for family"
Friendly staff continental breakfast was good, the room was clean, and hotel was pet friendly.Genuine Expedia guest review
"Ok, needs many improvements"
FAIR for the price. No screen in window. A/C not working properly. TV service needs major overhaul; old TV, no guide or menu, volume way loud or too soft. Seating/chairs very uncomfotable.Genuine Hotels.com guest review
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