All hotels in Ann Arbor, Michigan, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here2900 Jackson Ave, Ann Arbor, MI, 48103, United States of America, ‏‎800-491-6126
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3.3 / 5Good

Score breakdown (from 186 reviews)

Average rating for:

  • Cleanliness
    3.7
  • Service
    3.6
  • Comfort
    3.5
  • Condition
    3.1
  • Neighborhood
    3.7
1.0 / 5Poor
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Rooms need to be renovated as the rest of the hotel. Pool water was very uninviting. Definitely overpaid for our stay. Thank God it was only a one night stay!
Genuine Hotels.com guest review
1 night family trip Aug 2, 2014
TV
US
5.0 / 5Outstanding
"Clarion - Ann Arbor"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very satisfied! Hotel is a bit older, but current upgrades are beautiful. Love it!
Genuine Hotels.com guest review
2 night trip Jul 29, 2014
RD
US
3.0 / 5Good
"Ok hotel to stay for a night for two"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
I was charged 175$ for miscellaneous fee. I wasn't informed a head of time.
Genuine Expedia guest review
Other trip Aug 5, 2014
May
US
5.0 / 5Outstanding
"Soccer Weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
I really enjoyed my stay. The staff was fantastic. Friendly all the way and very helpful for an out-of-towner.
Genuine Hotels.com guest review
1 night trip Aug 1, 2014
Todd
US
5.0 / 5Outstanding
"Temporary Housing"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent
Genuine Hotels.com guest review
1 night trip Jul 31, 2014
RD
US
1.0 / 5Poor
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hi, i was a bit disappointed from the staff lack of interest in the guests.I arrived friday night , on saturday morning i tried the shower - it did not work, by the time it was "fixed" at about 10 am , i tried to catch up with the "free" breakfast .I was among a dozen guests in the restaurant as the staff just CLEARED all the food AWAY ! rather than allow us to have breakfast.we were told it was 10 am and they MUST close . well they did not close, they just cleared the food very rudely , with no attention to the guests. very disappointing .when i tried to get some help from the front desk, there was no interest...
Genuine Hotels.com guest review
1 night trip with friends Aug 1, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Kids loved the pool and breakfast. The room had plenty of room and lots of pillows on the beds. Also like having the sink area separate from the toilet and shower.
Genuine Expedia guest review
Other trip Jul 31, 2014
A Traveler
US
3.0 / 5Good
"Decent for the price."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The front desk staff were courteous and helpful. However the pool looked dirty, and did not inspire us to take a swim. The room itself was ok, clean bathroom and nice beds however there were strange stains on the wall and floor lamp. The toilet was awful... Very low water pressure and hard to flush. But to be honest, it did the job and was easy to get to even with the road construction. It had a nice little bar downstairs and served breakfast. I think we'd stay again.
Genuine Expedia guest review
Other trip Jul 28, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
Hotel staff were helpful, room was clean, bed very comfortable.water pressure in tap almost non existant.! Corridors smelt a bit musty.Carpets looked new but not vaccumed enough so gave scruffy feel. Breakfast would have been better if we wernt so late, but isnt that what breaks are for? (9.50.am) barely anything left .Should have provided more rather than less , if it says until 10.am it should be available.? Went for more coffee and everything was promptly gone at 10am. Athough you could walk to lobby to get more. Needs painting most places. Over priced.Obviously being renovated .
Genuine Expedia guest review
Other trip Jul 20, 2014
Annie
US
3.0 / 5Good
"Bright"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
The hotel was clean. Room was neat. The only problem was the room had windowed font that faced the bright lobby so even with curtain drawn it was bright in the room.
Genuine Hotels.com guest review
2 night business trip Jul 12, 2014
Jill
US
3.0 / 5Good
"Older hotel going through renovations."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
The Staff was all very friendly. The breakfast buffet was much better than expected. The parking lot was rather rough. The whole hotel smelled strongly of chlorine. The area under construction was filthy. Water pressure in my room was extremely weak (even though my room was one of the renovated ones).
Genuine Expedia guest review
Other trip Jul 11, 2014
Ron
US
4.0 / 5Excellent
"very adequate room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
our room was above all else, clean and comfortable. it was also slightly dated and well used. i also thought the room was a little small which is mitigated by usage of a large mirror. we spent 10 hours total inside the room over 1 nights stay. for us it served our purpose and we would stay there again
Genuine Expedia guest review
Other trip Jun 30, 2014
K
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Needs a little work inside but the room was very clean , big and very comfortable
Genuine Expedia guest review
Other trip Jun 26, 2014
A Traveler
US
3.0 / 5Good
"Clean, but awkward set-up"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
My room was very clean, and the staff was very nice. My room was a little small, and the only windows in the room faced the hallway. My toilet in the room ran every 15 minutes. The bed was comfy with updated bedding, but an outdated headboard behind it. Plus the wall of mirrors in the room was very dating on the room.
Genuine Hotels.com guest review
1 night trip Jun 7, 2014
CLB
US
5.0 / 5Outstanding
"Not What We Expected"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The reviews for this hotel weren't that great, but we were pleasantly surprised by the whole experience. Nice hotel, loved the pool, very friendly staff, and nice rooms with exceptional Amneties.
Genuine Hotels.com guest review
3 night trip with friends May 27, 2014
A Traveler
US
4.0 / 5Excellent
"Close to rock climbing event"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Perfect for one night. Renovation going on but it didn't affect our stay. Air conditioner in room not working at full capacity so the room got a little warm, but otherwise everything was good.
Genuine Hotels.com guest review
1 night trip May 9, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
Adequate but tired hotel. Old style design intended for families and not for business. Free WiFi a step forward but slow connection.
Genuine Hotels.com guest review
1 night business trip May 1, 2014
A Traveler
US
5.0 / 5Outstanding
"really nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Except there pool schelde wasn't right in rooms should be opened longer for adults
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2014
A Traveler
US
3.0 / 5Good
"Hotel is in disrepair"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Hotel needs remodel and has hot water issues. Wifi does not allow streaming. We missed the free breakfast because we had to call maintenance to get hot water for showers.
Genuine Expedia guest review
Other trip Apr 19, 2014
Sandy
US
2.0 / 5Fair
"Weekend family stay in Ann Arbor"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Stayed for weekend in Ann Arbor with family for U of M activities.
Genuine Expedia guest review
Other trip Apr 16, 2014
Kevin
US
3.0 / 5Good
"Ok, but repairs needed in room"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
This hotel is ok, but the desk staff was very nice. The room had many shabby parts in need of repair. We didn't have hot water to take showers and had to call maintenance so we missed the free breakfast.
Genuine Expedia guest review
Other trip Apr 16, 2014
Sandy
US
3.0 / 5Good
"Ok, but repairs needed in room"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
This hotel is ok, but the desk staff was very nice. The room had many shabby parts in need of repair. We didn't have hot water to take showers and had to call maintenance so we missed the free breakfast.
Genuine Expedia guest review
Other trip Apr 16, 2014
Sandy
US
2.0 / 5Fair
"Only in an emergency..."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
The air conditioning didn't work and they were "out of fans." The whole place smelled funny, and I don't mean like chlorine from the pool. The phone to our room had been turned off and then when we got that connected, room service never answered.....for 3 hours.
Genuine Expedia guest review
Other trip Apr 15, 2014
Fl to Mn
US
4.0 / 5Excellent
"Quick stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
We were only there briefly. We arrived about 10pm on a Saturday and left at 10:30am Sunday, so we didn't get the full experience. The lobby is quite impressive, though it was undergoing some renovation so there was a bit of construction messiness, but no more and maybe even less than one would expect. The staff was very courteous and helpful and the room was large and comfortable.
Genuine Expedia guest review
Other trip Apr 14, 2014
John
US
2.0 / 5Fair
"Close to University of Michigan"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Firm bed, room coffee better than minimal breakfast offerings, minimal water out of shower head and the sink faucet wobbled back and forth. Only half of the equipment in the "gym" worked, no weights. Won't stay there again.
Genuine Expedia guest review
Other trip Apr 12, 2014
A Traveler
US
3.0 / 5Good
"Ok hotel, but the location and roads were horrible"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    5.0
  • Neighborhood
    -
I had to be moved to another room cause the wifi didn't work in that room. And the official hotel book said that there was Ethernet hook ups in the room. And there was not. And I asked about the book and they said the book was up to date, and I asked another employee and they said it was old. So there is no Ethernet and a lot of things in the official book has a lot of stuff that is misleading!!!!!
Genuine Expedia guest review
Other trip Apr 6, 2014
jeff
US
3.0 / 5Good
"Nice look to hotel but was under construction"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    2.0
The room was ok, small but suited the night. Hot tub was nice but a bit dirty, I think because of the kids playing in it. Breakfast was hot but not so good, No real surprise to limited selection. Coffee was great and got a cut to go. Staff was a bit scarce so hard to comment on what I didnt see or talk with
Genuine Hotels.com guest review
1 night trip Mar 25, 2014
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    3.0
I understand you had no control of the birthday party, but the noise and craziness was incredible (not in a good way). With all the kids in the pool I hope this was the reason for the high amount of chlorine, but as my granddaughter got out of the pool we saw how red and irritated her skin was and had to get her into the shower immediately.
Genuine Hotels.com guest review
1 night trip Mar 29, 2014
A Traveler
US
4.0 / 5Excellent
"Good place to rest"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The room was very clean and nice. The price was reasonable. Dinner @ the bar was good but bar not too stocked during midweek, but they did compromise nicely. All staff very friendly and breakfast was awesome.
Genuine Hotels.com guest review
1 night trip Mar 12, 2014
Toni Proper
US
4.0 / 5Excellent
"Not to far from U Of M Hospital"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
We had a very nice stay even though some of the anemities were not working, like the sauna and some of the machines in the exercise room and also the shower we could not get to work so we had to take a bath which was no big thing, we reported the shower not working so they should have it fixed for the next people that stay.
Genuine Hotels.com guest review
1 night trip Mar 11, 2014
Robert
US
1.0 / 5Poor
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    3.0
We were put in a room by the pool area and it was so noisy with kids and people screaming. Also, the air in our room did not work. It was too hot to sleep. When we checked out the next morning, the staff never asked how our stay was. We were very disappointed. Will not stay there again.
Genuine Hotels.com guest review
1 night trip Mar 1, 2014
Reed
US
5.0 / 5Outstanding
"Good value for a great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Hotel and rooms were beautiful and comfortable and a great deal!
Genuine Hotels.com guest review
1 night business trip Feb 25, 2014
Steve
US
4.0 / 5Excellent
"Great Hotel for the money!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We stayed at the Clarion so we could spend a Valentine's weekend in downtown Ann Arbor. We wanted to bar hop and then take a taxi back to our room for the night. We chose the Clarion because of location and price. When we first walked into the hotel, the first thing we noticed was how clean it was. We were greeted in a very friendly, professional manner. We were offered phone numbers to cab companies and referrals to great places to eat. Our room was very clean & comfortable. The only complaint we had was that the hotel bar and pool/hot tub closed by 11pm, and we wanted to have a drink and hit the hot tub after our night out. Overall, a very pleasant stay and we're already planning to do it again!
Genuine Hotels.com guest review
1 night romance trip Feb 15, 2014
Karie
US
4.0 / 5Excellent
"we loved the pool!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    5.0
The location was wonderful, very easy to get to. The pool was very nice and the perfect temperature! You can definitely tell that this is an older hotel but still kept nice. The only complaint I have is that the heat didn't work in our room so it was a bit chilly, but I'm sure that if I had said something they would have given me a new room or fixed it with no problem. Overall we were satisfied with our stay.
Genuine Hotels.com guest review
1 night trip Feb 15, 2014
A Traveler
US
3.0 / 5Good
"reasonable rates--decent room"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
close to everything-reasonable cost--good breakfast--nice pool. Not the greatest, but certainly not the worst.
Genuine Expedia guest review
Other trip Feb 17, 2014
A Traveler
US
2.0 / 5Fair
"Our Stay at Clairion"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    4.0
This hotel looks like it was quite a nice place years ago. It's very run down and haggard. The entire place smells of chlorine because of the centrally located and open pool and hot tub area. Not happy at all with the policeman that parked sideways and took up my handicapped parking spot! Overall a very poor experience. I would not recommend this hotel to ANYONE!
Genuine Hotels.com guest review
1 night trip Jan 12, 2014
Mad handicapped guy
US
4.0 / 5Excellent
"Dont judge a book by its cover"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
They are updating the outside, but the inside is great.
Genuine Hotels.com guest review
1 night business trip Oct 23, 2013
A Traveler
US
3.0 / 5Good
"Close to university"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
It was fine, huge hotel, great breakfast.
Genuine Hotels.com guest review
1 night trip Sep 25, 2013
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
The front desk attendant was extremely unprofessional and inattentive while trying to check in and during our stay. We requested additional sheets and when we went down to the desk to pick them up he then informed us he didn't have a key to access the linen closet. Room smelled a little musty/ smokey. On the upside the breakfast was decent (typical hotel spread) and the location is great for walking to downtown Ann Arbor or catching the bus on game days.
Genuine Hotels.com guest review
2 night romance trip Sep 13, 2013
A Traveler
US
3.0 / 5Good
"great location to attend Uni of MI Football game"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Thought we could have had a better location within the hotel as the hotel wasn't filled to capacity. Apparently because we booked through your site we had to take a room located in what I consider "The South Wing" meaning the less attractive part of the hotel, the location was like an addition to the hotel which looked like a motel. I was unaware of how nice the hotel really was until I went to breakfast and noticed the other side.
Genuine Hotels.com guest review
1 night trip Sep 14, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Not bad for the price....
Genuine Hotels.com guest review
1 night trip Sep 13, 2013
Frank M
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Overall a very nice hotel breakfast was very nice hotel is older but in good condition. Friendly staff had to eait to check out overall they were nice.
Genuine Hotels.com guest review
1 night business trip Sep 10, 2013
Tanya
US
5.0 / 5Outstanding
"Better than expected"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Everything was perfect for my visit: the price, the room, the front desk, the breakfast! I was pleasantly surprised because when I first drove in the place did not seem like it would be a clean, nicely maintained hotel. The front desk person was wonderful, my room clean and neat, nice amenities and though it looked like an "iffy" neighborhood, it was really nice. I accidentally left my car unlocked and everything was left undisturbed. I will stay there again
Genuine Hotels.com guest review
4 night business trip Aug 19, 2013
Melissa
US
4.0 / 5Excellent
"Large facility. Not crowded. GREAT breakfast"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I would definitely stay there again
Genuine Hotels.com guest review
1 night trip Aug 21, 2013
A Traveler
US
2.0 / 5Fair
"Outside not well maintained"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Our room was 298 which was next to 210 so we walked around the long hallways twice and asked several members of the staff where it was and nobody thought to say that it was next to room 210.
Genuine Expedia guest review
Other trip Aug 20, 2013
Kater
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    1.0
Security questionable.
Genuine Hotels.com guest review
1 night business trip Aug 12, 2013
A Traveler
US
3.0 / 5Good
"Need thorough renovation"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
I reserved four nights for my parents who were visiting me in AA. I chose Clarion Hotel because it's near my place and conveniently located. Other than the location, neither my parents and I liked anything about the hotel. The room keys kept malfunctioning. And when we asked them to fix this problem, I don't recall I ever heard their apologies. The room smells a little moldy. The dining area smells chlorine because of the swimming pool. The place seems under renovation, so let's hope everything will be better.
Genuine Hotels.com guest review
4 night family trip Aug 9, 2013
Josh F.
US
4.0 / 5Excellent
"Look Can Be Deceiving"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
When I booked on line I selected the hotel based upon it's proximity to the destination of my visit and the photos that were posted. I admit I was a litle disappointed when I pulled into the parking area. the landscape was not the best I've seen and thought the inside of the hotel would reflect the condition, however, I was pleasantly surprised. It was quite nice inside. It was apparent the hotel have seen better days. My only complaint was the need to step out the room to obtain wi-fi connection and the hotel lobby and common areas really was not up to sanitation par with webs in the windows and rips in the sofas which were in need of serious cleaning. Also continental breakfast was inaccessible to people in wheel chairs because of the steps. However, I would not have a problem staying there again, although I do think that room charges are higher than what the hotel merits.
Genuine Expedia guest review
Other trip Aug 15, 2013
James
US
1.0 / 5Poor
"Not at all like pictures"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
This is an old motel that they have tried to turn into hotel. There was a 1 inch gap under the door to the hallway and a strange vent above door so you can hear all of hallway noise. Shower was very difficult to turn on and when I called front desk they were snippy with me. I have stayed in many hotels and this was the worst!!!!!!!
Genuine Expedia guest review
Other trip Aug 13, 2013
Norma
US
2.0 / 5Fair
"old and stinky"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
My first room had wet floors and smelled like mold, my second room had the air conditioner quit working and got very hot, only good was seems to be safe neighborhood and has a good hot breakfast, but with the repairs needed here, it is a 50.00/night hotel and not a 90.00/night hotel for sure.
Genuine Hotels.com guest review
1 night business trip Jul 25, 2013
bigshooter
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews