"Great room, great price"
Neighborhood was a bit rough, but not really too bad. The quality of the hotel was way better than we thought when we booked. I would stay here again for sure.Genuine Hotels.com guest review
Very pleasant and comfortable, would stay again.Genuine Hotels.com guest review
The hotel is across the street from a miniature golf course that's pretty cool.Genuine Hotels.com guest review
"Great value, great stay"
Very good. Especially for the price.. Would stay there again anytime!Genuine Expedia guest review
"could do better"
Check in was easy, would have been nice if someone had turned on the refrigerator before I arrived. Not everyone drinks coffee and my milk soured quickly because I was not familiar with fridge and it was turned up enough. Did not get try the breakfast,I was out the door by 6 and they did not serve until then.Genuine Hotels.com guest review
"2 Cops in ten mins"
I was traveling with two people for work. We all three felted creeped out as we drove into the parking lot. We got into the hotel garage and by the time we got out of the car a police pulled in. We flagged him down and asked if it was an OK area to stay. He said IF he stayed in the neighborhood this was the best hotel option... that did not make us […] feel any better. The lock to the hotel from garage was broken so people can wander into unlocked garage into hotel and get to any floor without a key. That made us very uneasy. It was late so we stayed. If I were alone I would have moved to another hotel where I felt safer. After we checked in there were flashing police lights outside our window. NOT FUN! Read moreGenuine Hotels.com guest review
"Close to Friends"
The only problem are the breakfasts, need more varity. Change it up a little, like bacon, eggs or less greasy sausage (link sausage). Maids were great and very helpful. Maintenance was wonderful our air conditioning was leaking and got the carpet soaked and he was up to our room within 10 min.Genuine Hotels.com guest review
It seemed like the girl at the front desk had had a bad day. She was not particularly nice or professional. Off hand incomplete answers, as if trying to rush off to do something else.Genuine Hotels.com guest review
"Construction in area almost blocked the location."
Everyone was very impressed and enjoyed their stay. We would definitely stay there again.Genuine Hotels.com guest review
"Not what I expected"
This hotel must be near a homless shelter or.maybe a jail. When we arrived there were several men in the breakfast area who appeared homeless, they were eating as if they hadnt had a meal in days. They were dirty & obviously not guest. The next night as we were parking another man who was intoxicated, holding a beer.can and looking in the cars asked […] if we had seen his girlfriend, when I reported this to the front desk they said the man is always there. I have to come back to the area next month but will not stay hete. The rooms & hotel were clean. Read moreGenuine Hotels.com guest review
We were there for convenience to be admitted to and Oakland hospital at 0600. We wanted a decent night's sleep and the people above us (kids) were running and jumping and making as much noise as they could well into the night - despite two calls to the front desk. The room was not clean - especially the phone by the bed - it was actually grimy and I […] hated to even touch it to ask for a 4:30 a.m. wake up all. Read moreGenuine Hotels.com guest review
"very nice. feels safe."
The hotel has parking with cameras so it feels very safe. Clean lobby and rooms. Plus popcorn in the afternoons.Genuine Hotels.com guest review
"Good hotel and close to BART"
Our stay was only for one night and we didn't spend much time in the hotel. The hotel is a short drive to the BART station so this hotelwas oerfect since we were going to a giants game. The room was large and the bathroom was decent sized. Everything was very clean and comfortable, just a bit outdated. The breakfast could have been better. Overall, […] for the price and closeness to theBART I was happy with this hotel Read moreGenuine Expedia guest review
It took a long time to get checked in as the hotel had been oversold online. Finally when that got worked out, we got to our room and the TV did not work at all. Fortunately, since it was late we just needed to get to sleep.Genuine Hotels.com guest review
"Good clean hotel."
We rented 3 rooms and all of them were very clean with plenty of room to move about. Lady at the front desk was pleasant. The continental breakfast was pretty descent too. They have a pretty good sitting area to sit down and eat. Also the area off Castro Valley blvd is not to scary. We have family in C.V that we were visiting. Good bang for you bu […] ck! Read moreGenuine Expedia guest review
There was a small discrepancy with the housekeeping involving the changing of towels and cleaning the room.I called attention to this with the front desk and from that point all was good.I would stay there again and recommend to anyone with business or interests in the San Francisco area.Genuine Hotels.com guest review
The stay was great, room was great, comp breakfast yummy. I called at 7:30am for a late checkout for 1pm, it was a Tuesday. My two children and I were staying, and it was going to take a while longer to get everyone up and going, not to mention the gear, lol. I then called at 12:45pm to ask if I could checkout at 1:15pm instead, a "whopping" 15 minutes […] more. Terry, answered "yes, but thats it", in a very unprofessional tone. This lead me to scrambble and sweat, litterally. Maybe let Terry know she isn't doing the favor, the guest are. Read moreGenuine Hotels.com guest review
"Quick Stop - Very Decent Place to Stay"
Clean decent hotel. Staff was very pleasant and helpful. Nice hot breakfast. Would definately stay again!Genuine Hotels.com guest review
"Great room for great price"
The Hotel was very nice and clean. The room was roomy and very comfortable. It had a fridge and microwave and there was a small couch and table. Everything was great, the service was good. It is right across the street from Golfland, so if you in for some miniature golf and games, you're all set. I wold recommend this hotel to others.Genuine Hotels.com guest review
"it was ok"
When I say this was ok… that is just what I mean it was nothing to write home about! I have seen better and I have seen worse. The room was clean and they did have a good verity for their continental breakfast. But I don’t think I would go out of my way to book this one again.Genuine Expedia guest review
"Comfortable, clean hotel at a fair price"
Clean and comfortable, efficient checkin, polite staff. Nice fitness room. Hotel is on a fairly busy street, currently undergoing a lot of construction.Genuine Expedia guest review
"Comfy But Noisy"
Our room was big and comfortable. Street traffic was loud and woke me up.Genuine Expedia guest review
"Nothing special here. Older hotel."
Reasonably clean. Terrible internet connection to the point it was easier and faster to use my cell phone as a connection than the weak wireless connection there. Front desk staff was pleasant but this place is nothing special. Just a room, a bed and an old TV.Genuine Hotels.com guest review
"Good friendly staff and breakfeast."
Good friendly staff and breakfeast. Their was a homeless man in the downstairs parking garage he slept five feet from my car I did not tell the staff I felt he just needed a place to sleep nothing else happen. He was gone by the time I checked out. Overall great placeGenuine Hotels.com guest review
"Average Hotel with Friendly Service"
This is an excellent hotel for regular business travel involving short stays. My room was up to par with a comfortable bed/pillow and very clean. The neighborhood is working class and a bit noisy so bring your ear plugs. I had a non-smoking king with whirlpool bath that was well worth the upgrade. The breakfast was standard affair in a well maintained […] kitchen area. The service was friendly with no frills. I would stay here again but still might look for something a little nicer next time. Read moreGenuine Hotels.com guest review
"Not what I expected for a Quality Inn"
This was a very hold in need of repair hotel. The location use to be good when we lived in the area but did not feel as safe as it use to be. We were their only one night but I was not impressed with the facility. I found bugs on the floor, bathroom was ok, the shower was the best with a lot of presser. Breakfast was a 2 out of a 5. Not much of a choice. […] I would not stay here again. Read moreGenuine Hotels.com guest review
"HOTEL IN CASTRO VALLEY"
It was a two long night discomforted. Our top ceiling were squeaking and booming footsteps from second floor. You could even heard phone rings from top or next room. Ask front desk to switch room but only second floor was available, but we have a child with us and didn't want to cost inconvenience to others thinking.....of what the hotel conditions […] would be. Read moreGenuine Hotels.com guest review
Very comfortableGenuine Hotels.com guest review
"Convenient Castro Valley Location"
Let's be honest, this is not a five star hotel, however, for what it is, I enjoyed my stay. I was here for a job interview as well as visiting friends and this hotel was central to both, mostly quiet and had all the amenities I needed. I even got a little work out in their fitness room. All in all, a good experience.Genuine Expedia guest review
Hotel was clean, comfortable and close to the business we were working with.Genuine Hotels.com guest review
Overall great for the price and location. Hot tube aint what o I expected...Genuine Expedia guest review
"Fine for the price"
I stayed for 11 nights and this hotel was very adequate for my needs. They replaced my desk chair as soon as I brought it to their attention that the wheel kept falling off. They were pleasant and the room was very quiet. The hotel seemed full every day as the parking on the ground level was full but they did have lower level parking with an elevator. […] I ate breakfast every day except 2 and it was fine for the price (free). Overall good service and adequate rooms. Read moreGenuine Hotels.com guest review
"Good hotel in busy location"
My son and I spent the night here prior to his moving into the dorms at CSU East Bay. The rooms are nice and clean. A big plus is that all rooms are accessible only through inside the hotel; many hotels in the Hayward area are motel-types in which the rooms are accessed directly from the parking area, which I think is less safe. The included breakfast […] is decent (potatoes, sausage, cereal, pastries, waffles, biscuit& gravy, fruit, juice, coffee, milk), but plan to get there well ahead of closing for the best selection. The hotel is on a busy street, and drivers are forced to exit the hotel on a different street from the entrance. The neighborhood is not pedestrian-friendly, so a car is essential. Front desk staff are not very friendly, but are efficient. Read moreGenuine Hotels.com guest review
"Good Hotel breakfast"
The hotel was clean and the breakfast was plentiful.Genuine Hotels.com guest review
"Quality Inn Castro Valley California"
Nothing fancy, just your average hotel/motel. Continental breakfast was very poor, with cold food, dry bagels, muffins, etc. Did not have enought out for the number of guests in the hotel. A little pricey for what you get.Genuine Hotels.com guest review
"Short stays are just fine"
The bed and room were comfortable. Staff was reasonably helpful, though not overly friendly. I prefer not to stay on the first floor, as a business woman traveling along, especially in a hotel such as this one where they have sliding glass doors on the first floor. I requested to be put on a higher floor and was moved fairly quickly, though the desk […] personnel was not friendly. Breakfast is handy, and it's easy to get to from all around the east bay area. Overall not bad. Read moreGenuine Hotels.com guest review
"Lots of Road Noise"
The hotel is located on a busy intersection, and I was awakened repeatedly during the night by loud vehicle noises. Our destination was twice as far away as Expedia indicated on its site. Room was clean, but the facilities, especially in the bathroom, were showing their age. The staff was kind, but not speedy. Overall, I was underwhelmed.Genuine Expedia guest review
The manager lady was just the rudest person i have ever come across at a motel chain....and every morning when you go get breakfast, she watches you like a hawk and makes you feel beyond uncomfortable to even want to eat, let alone go get 2nds. .....Other then that the motel is very clean.....but the surrounding area sucks....tons of traffic all day, […] and nothing nice to look at Read moreGenuine Hotels.com guest review
"Likely to go back"
This hotel is rather difficult to find. You don't see the sign for the hotel until you are right up on it. Staff was very helpful regarding our tourist questions. Room was comfortable and quiet. Very good continental breakfast with some variety. We arrived about 5 hours before check-in time and they had a room ready for us. We were extremely grateful […] as we had driven 19 hours and was ready for a shower, food and rest. Would definitely reccomend this hotel. Read moreGenuine Expedia guest review
I acutally liked our room a lot. The only problem is I ordered our room with the jetted tub. And the jets didn't even work.Genuine Hotels.com guest review
The internet is extremely slow. It takes about 2 minutes to complete load up the yahoo home page. I can't do any business work because of this.Genuine Hotels.com guest review
"Pleasantly Surprise, Castro Valley Quality Inn"
This was just fine and dandy. Expected to be disappointed as it was the only place with vacancies on the Easter holiday.....but it was excellent. The only thing I can say is the lady who greeted us upon our 2 p.m. arrival looked very unkept......very ungroomed......looked more like the maintenance part of the staff......Breakfast very adequate.Genuine Hotels.com guest review
this inn is close to bart, you can walk to bart in 20 mins. Fair room for such price. But breakfirst isnt that good.Genuine Expedia guest review
"Quality Inn without the Quality!!!!"
I travel every weeks for business and I really know now why I stay away from this kind of hotel.. unfortunately that was the only hotel available under $200 a night in a 30+ miles radius.. The person at the front desk was rude by her attitude.. hotel very old! very noisy but could I really expect anything else??? will never go back!Genuine Expedia guest review
"Good Place to stay"
It was pleasant and comfortable although last 2 nights of my stay, the people staying on the room above me (Im staying on the ground floor), their footsteps was really heavy and it disturb my sleep. I hope the hotel manager would add in their request to guests to be conscious about their movements especially those who are staying on the upper floor […] as people like me on the ground floor can hear and feel whenever they walk, pull something or drop things. Read moreGenuine Hotels.com guest review
大半夜的check in等了半個多小時，並且飯店隔音不太好~ 飯店內的設施還可以，早餐的鬆餅不錯吃~~Genuine Hotels.com guest review
Vi var familie på fire; to voksne og to store barn som overnattet her fire netter. Vi brukte hotellet som base for utforsking av San Francisco m.m. Hotellet var helt greit. Store rom som var rene. Egen parkering (gratis) i kjelleren under hotellet. Frokosten var heller dårlig sammenlignet med tilsvarende hoteller (samme kjede). En del spisesteder i […] Castro Valley for både frokost og middag. Read moreGenuine Hotels.com guest review
Good QualityGenuine Hotels.com guest review
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This guest did not leave a comment.Genuine Hotels.com guest review
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