"If you are planning a trip to San Francisco"
This hotel is a great place to stay if you are planning a trip to San Francisco.we stayed for three days.the staff was wonderful and breakfast was good too. The hotel is super close to the Bart station.we walked tree first two days to the Bart, but parking is not hard to find at the Bart. We will be staying here again. There is also miniature gold across […] the street. Prepare to pay twice as much for a similar hotel if you want to stay in the city. Read moreGenuine Expedia guest review
Everything about my one-night stay was positive. If the rates remain reasonable, I intend to stay here every time I am in the area.Genuine Expedia guest review
No complaints, except no hot tub. Good room, bed, cleanliness, breakfast, service. Recommend.Genuine Hotels.com guest review
"Outstanding Customer Service and good breakfast!"
Very clean motel in town good rates and very good staff. the rooms are clean and fresh. the internet is great. the breakfast is very good. and the front desk staff is very nice and helpful.Genuine Hotels.com guest review
The location was great and we stayed there because it was a pet friendly hotel. It was expensive for the location however and the clerk when we checked out clearly needed customer service training.Genuine Hotels.com guest review
"Close to son's house"
Very nice. Breakfast pretty good. Chocolate-chip cookies excellent! Elevator went dead, but just for a short time. Staff was friendly. Other guests too. But heater and refrigerator too noisy during the night.Genuine Hotels.com guest review
"would stay here again"
I liked the extra large fridge, the cleanliness of room, the desk and extra reading chair with good light, the fact they had a recycle bin in the room which most hotels don't.Genuine Hotels.com guest review
"Adequate Stay for the Price"
The Quality Inn in Castro Valley is an older property and seemed a little worn-out, obviously having quite a few face-lifts over the years, but it was adequate for a comparatively inexpensive one night sleep. There is a fair amount of traffic/freeway/street noise outside all night, as it is located near the freeway along a busy street. The room and […] bathroom were clean, the bed was new and comfortable, and the room had all the usual hotel stuff (including a desk, fridge, and fast free wifi), but since it was not soundproofed I had to wear earplugs in order to sleep. My wife was okay with the traffic noise. Breakfast was adequate but not healthy. No organic vegan dining options were available (this is the Bay Area, get with it!), not that I care; biscuits and gravy was an interesting option, but some folks need roughage... The parking garage under the hotel was an added bonus because it was raining very hard the next morning. Read moreGenuine Hotels.com guest review
"Centrally located, clean and easy walk to food"
Only stayed the night - quiet and clean - AWESOME sushi restaurant we walked to just up the street! Now THAT was good!Genuine Expedia guest review
"A recommended hotel for business travel"
I liked that the hotel was centrally located with several options for meals. It was close to the business I needed to visit the next morning.Genuine Expedia guest review
I stayed 10 days and the room was well maintained and had a very comfortable bed. Front desk staff took care of everything I needed but not many smiles. I would definetely stay there again.Genuine Hotels.com guest review
The room was clean but looking a little old, needs an updated chair and new carpet. Needed maintance of the shower that was immediatley taken care of, always stay at this hotel when visiting in the area always enjoy stays here.Genuine Hotels.com guest review
Everything was perfect, except it needs better breakfastGenuine Hotels.com guest review
"Excellent hotel for a family"
The room is clean, parking is free, free internet, the staffs were friendly and helpful. The free breakfast is great; it saves a lot of money for a family. The price for the room is very reasonable. The only problem I have is that the water is not that hot. I don't know whether it is too many people use hot water or the hot/cold water control of the […] faucet is faulty. Read moreGenuine Expedia guest review
I loved staying here, the breakfast was good, the staff friendly. They had evening popcorn and cookies for snacks. My room was very clean and the bed and pillows very comfy!Genuine Hotels.com guest review
"Very good value for money"
Very clean room, great location and professional service. The complimentary breakfast was an added bonus.Genuine Hotels.com guest review
"Great room, great price"
Neighborhood was a bit rough, but not really too bad. The quality of the hotel was way better than we thought when we booked. I would stay here again for sure.Genuine Hotels.com guest review
Very pleasant and comfortable, would stay again.Genuine Hotels.com guest review
The hotel is across the street from a miniature golf course that's pretty cool.Genuine Hotels.com guest review
"Great value, great stay"
Very good. Especially for the price.. Would stay there again anytime!Genuine Expedia guest review
"could do better"
Check in was easy, would have been nice if someone had turned on the refrigerator before I arrived. Not everyone drinks coffee and my milk soured quickly because I was not familiar with fridge and it was turned up enough. Did not get try the breakfast,I was out the door by 6 and they did not serve until then.Genuine Hotels.com guest review
"2 Cops in ten mins"
I was traveling with two people for work. We all three felted creeped out as we drove into the parking lot. We got into the hotel garage and by the time we got out of the car a police pulled in. We flagged him down and asked if it was an OK area to stay. He said IF he stayed in the neighborhood this was the best hotel option... that did not make us […] feel any better. The lock to the hotel from garage was broken so people can wander into unlocked garage into hotel and get to any floor without a key. That made us very uneasy. It was late so we stayed. If I were alone I would have moved to another hotel where I felt safer. After we checked in there were flashing police lights outside our window. NOT FUN! Read moreGenuine Hotels.com guest review
"Close to Friends"
The only problem are the breakfasts, need more varity. Change it up a little, like bacon, eggs or less greasy sausage (link sausage). Maids were great and very helpful. Maintenance was wonderful our air conditioning was leaking and got the carpet soaked and he was up to our room within 10 min.Genuine Hotels.com guest review
It seemed like the girl at the front desk had had a bad day. She was not particularly nice or professional. Off hand incomplete answers, as if trying to rush off to do something else.Genuine Hotels.com guest review
"Construction in area almost blocked the location."
Everyone was very impressed and enjoyed their stay. We would definitely stay there again.Genuine Hotels.com guest review
"Not what I expected"
This hotel must be near a homless shelter or.maybe a jail. When we arrived there were several men in the breakfast area who appeared homeless, they were eating as if they hadnt had a meal in days. They were dirty & obviously not guest. The next night as we were parking another man who was intoxicated, holding a beer.can and looking in the cars asked […] if we had seen his girlfriend, when I reported this to the front desk they said the man is always there. I have to come back to the area next month but will not stay hete. The rooms & hotel were clean. Read moreGenuine Hotels.com guest review
We were there for convenience to be admitted to and Oakland hospital at 0600. We wanted a decent night's sleep and the people above us (kids) were running and jumping and making as much noise as they could well into the night - despite two calls to the front desk. The room was not clean - especially the phone by the bed - it was actually grimy and I […] hated to even touch it to ask for a 4:30 a.m. wake up all. Read moreGenuine Hotels.com guest review
"very nice. feels safe."
The hotel has parking with cameras so it feels very safe. Clean lobby and rooms. Plus popcorn in the afternoons.Genuine Hotels.com guest review
"Good hotel and close to BART"
Our stay was only for one night and we didn't spend much time in the hotel. The hotel is a short drive to the BART station so this hotelwas oerfect since we were going to a giants game. The room was large and the bathroom was decent sized. Everything was very clean and comfortable, just a bit outdated. The breakfast could have been better. Overall, […] for the price and closeness to theBART I was happy with this hotel Read moreGenuine Expedia guest review
It took a long time to get checked in as the hotel had been oversold online. Finally when that got worked out, we got to our room and the TV did not work at all. Fortunately, since it was late we just needed to get to sleep.Genuine Hotels.com guest review
"Good clean hotel."
We rented 3 rooms and all of them were very clean with plenty of room to move about. Lady at the front desk was pleasant. The continental breakfast was pretty descent too. They have a pretty good sitting area to sit down and eat. Also the area off Castro Valley blvd is not to scary. We have family in C.V that we were visiting. Good bang for you bu […] ck! Read moreGenuine Expedia guest review
There was a small discrepancy with the housekeeping involving the changing of towels and cleaning the room.I called attention to this with the front desk and from that point all was good.I would stay there again and recommend to anyone with business or interests in the San Francisco area.Genuine Hotels.com guest review
The stay was great, room was great, comp breakfast yummy. I called at 7:30am for a late checkout for 1pm, it was a Tuesday. My two children and I were staying, and it was going to take a while longer to get everyone up and going, not to mention the gear, lol. I then called at 12:45pm to ask if I could checkout at 1:15pm instead, a "whopping" 15 minutes […] more. Terry, answered "yes, but thats it", in a very unprofessional tone. This lead me to scrambble and sweat, litterally. Maybe let Terry know she isn't doing the favor, the guest are. Read moreGenuine Hotels.com guest review
"Quick Stop - Very Decent Place to Stay"
Clean decent hotel. Staff was very pleasant and helpful. Nice hot breakfast. Would definately stay again!Genuine Hotels.com guest review
"Great room for great price"
The Hotel was very nice and clean. The room was roomy and very comfortable. It had a fridge and microwave and there was a small couch and table. Everything was great, the service was good. It is right across the street from Golfland, so if you in for some miniature golf and games, you're all set. I wold recommend this hotel to others.Genuine Hotels.com guest review
"it was ok"
When I say this was ok… that is just what I mean it was nothing to write home about! I have seen better and I have seen worse. The room was clean and they did have a good verity for their continental breakfast. But I don’t think I would go out of my way to book this one again.Genuine Expedia guest review
"Comfortable, clean hotel at a fair price"
Clean and comfortable, efficient checkin, polite staff. Nice fitness room. Hotel is on a fairly busy street, currently undergoing a lot of construction.Genuine Expedia guest review
"Comfy But Noisy"
Our room was big and comfortable. Street traffic was loud and woke me up.Genuine Expedia guest review
"Nothing special here. Older hotel."
Reasonably clean. Terrible internet connection to the point it was easier and faster to use my cell phone as a connection than the weak wireless connection there. Front desk staff was pleasant but this place is nothing special. Just a room, a bed and an old TV.Genuine Hotels.com guest review
"Good friendly staff and breakfeast."
Good friendly staff and breakfeast. Their was a homeless man in the downstairs parking garage he slept five feet from my car I did not tell the staff I felt he just needed a place to sleep nothing else happen. He was gone by the time I checked out. Overall great placeGenuine Hotels.com guest review
"Average Hotel with Friendly Service"
This is an excellent hotel for regular business travel involving short stays. My room was up to par with a comfortable bed/pillow and very clean. The neighborhood is working class and a bit noisy so bring your ear plugs. I had a non-smoking king with whirlpool bath that was well worth the upgrade. The breakfast was standard affair in a well maintained […] kitchen area. The service was friendly with no frills. I would stay here again but still might look for something a little nicer next time. Read moreGenuine Hotels.com guest review
"Not what I expected for a Quality Inn"
This was a very hold in need of repair hotel. The location use to be good when we lived in the area but did not feel as safe as it use to be. We were their only one night but I was not impressed with the facility. I found bugs on the floor, bathroom was ok, the shower was the best with a lot of presser. Breakfast was a 2 out of a 5. Not much of a choice. […] I would not stay here again. Read moreGenuine Hotels.com guest review
"HOTEL IN CASTRO VALLEY"
It was a two long night discomforted. Our top ceiling were squeaking and booming footsteps from second floor. You could even heard phone rings from top or next room. Ask front desk to switch room but only second floor was available, but we have a child with us and didn't want to cost inconvenience to others thinking.....of what the hotel conditions […] would be. Read moreGenuine Hotels.com guest review
Very comfortableGenuine Hotels.com guest review
"Convenient Castro Valley Location"
Let's be honest, this is not a five star hotel, however, for what it is, I enjoyed my stay. I was here for a job interview as well as visiting friends and this hotel was central to both, mostly quiet and had all the amenities I needed. I even got a little work out in their fitness room. All in all, a good experience.Genuine Expedia guest review
Hotel was clean, comfortable and close to the business we were working with.Genuine Hotels.com guest review
Overall great for the price and location. Hot tube aint what o I expected...Genuine Expedia guest review
"Fine for the price"
I stayed for 11 nights and this hotel was very adequate for my needs. They replaced my desk chair as soon as I brought it to their attention that the wheel kept falling off. They were pleasant and the room was very quiet. The hotel seemed full every day as the parking on the ground level was full but they did have lower level parking with an elevator. […] I ate breakfast every day except 2 and it was fine for the price (free). Overall good service and adequate rooms. Read moreGenuine Hotels.com guest review
"Good hotel in busy location"
My son and I spent the night here prior to his moving into the dorms at CSU East Bay. The rooms are nice and clean. A big plus is that all rooms are accessible only through inside the hotel; many hotels in the Hayward area are motel-types in which the rooms are accessed directly from the parking area, which I think is less safe. The included breakfast […] is decent (potatoes, sausage, cereal, pastries, waffles, biscuit& gravy, fruit, juice, coffee, milk), but plan to get there well ahead of closing for the best selection. The hotel is on a busy street, and drivers are forced to exit the hotel on a different street from the entrance. The neighborhood is not pedestrian-friendly, so a car is essential. Front desk staff are not very friendly, but are efficient. Read moreGenuine Hotels.com guest review
"Good Hotel breakfast"
The hotel was clean and the breakfast was plentiful.Genuine Hotels.com guest review
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