All hotels in Istanbul, Turkey
1 room, 2 adults
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Yildiz Posta Caddest 50, Gayrettepe, Istanbul, Istanbul, 34340, Turkey, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
3.8 / 5Good

Score breakdown (from 42 reviews)

Average rating for:

  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.5
  • Condition
    3.6
  • Neighborhood
    4.2
4.0 / 5Excellent
"Ok stay at Dedeman - but pool is awesome!"
I had a pleasant stay at the Dedeman. Was there for 6 days on a work trip. They have an awesome pool. The lunch served during the conference was almost the same each day. Being a vegetarian, I had a problem as there were hardly any hot vegetarian entrees.The pool is awesome. Carry your swimsuit and a cap. They won't allow you in the pool without a cap.
Genuine Hotels.com guest review
6 night business trip Nov 30, 2014
A Traveler
US
3.0 / 5Good
"Far from turistic and commercial areas"
Good facilities but breakfast coresponding to a mere 4 stars with low quality bakeries and very little fruits variety offered. Only canned juice
Genuine Expedia guest review
Response by Dedeman Istanbul
Dear Valued Guest, First of all, we would like to thank you for taking the time to fill out our survey regarding your experience at the Dedeman Istanbul Hotel. We do appreciate your feedback and we continue to thrive to improve our standard of service at all times. We are looking forward to welcoming you back to our Hotel in the near future. Kind Regards,
Other trip Nov 2, 2014
jack71
US
4.0 / 5Excellent
"Nice hotel for short stays"
Convenient for short stays. Good for business people. Recepsionist was very kind and upgraded our room wihout request.
Genuine Expedia guest review
Response by Dedeman Istanbul
Dear Valued Guest, First of all, we would like to thank you for taking the time to fill out our survey regarding your experience at the Dedeman Istanbul Hotel. We do appreciate your feedback and we continue to thrive to improve our standard of service at all times. We are looking forward to welcoming you back to our Hotel in the near future. Kind Regards,
Other trip Sep 2, 2013
Tayfun
US
4.0 / 5Excellent
"Very Good Hotel"
Location is good. Rooms are very clean. Its a five star hotel.
Genuine Expedia guest review
Response by Dedeman Istanbul
Dear Valued Guest, First of all, we would like to thank you for taking the time to fill out our survey regarding your experience at the Dedeman Istanbul Hotel. We do appreciate your feedback and we continue to thrive to improve our standard of service at all times. We are looking forward to welcoming you back to our Hotel in the near future. Kind Regards,
Other trip Sep 2, 2013
A Traveler
US
2.0 / 5Fair
"Not good hotel"
Old hotel need renevation Not clean , internet very bad Non smoking room is full of bad smell
Genuine Expedia guest review
Response by Dedeman Istanbul
Dear Valued Guest, We would like to thank you for taking the time and trouble to write to us regarding your experience at the Dedeman Istanbul Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will not re-occur. We do hope that we will be in a position to welcome you back at the Dedeman Istanbul Hotel and redeem ourselves. Once again, thank you very much for bringing your dissatisfaction with the levels of service to our attention. Kind Regards,
Other trip May 3, 2013
ali n
US
5.0 / 5Outstanding
"You get what you paid for."
Good location, nice hotel, helpful staff, good breakfast menu. Car parking very convenient,
Genuine Expedia guest review
Response by Dedeman Istanbul
Dear Valued Guest, First of all, we would like to thank you for taking the time to fill out our survey regarding your experience at the Dedeman Istanbul Hotel. We do appreciate your feedback and we continue to thrive to improve our standard of service at all times. We are looking forward to welcoming you back to our Hotel in the near future. Kind Regards,
Other trip Sep 24, 2012
Ozgur
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Comfy beds but small room!"
Location was OK. Nice hotel but small rooms
Genuine Hotels.com guest review
2 night family trip Oct 16, 2014
Asli
GB
1.0 / 5Poor
"Horrifying stay"
We had 3 rooms booked and we had to change rooms thrice ,since the air conditioning was extremely bad . One of the companion had who had stayed in 1619 stated that she had a sauna bath while sleeping in the room even at night ,as the temperature was as high as summer sun out in open.While we complaint the hotel staff they told us that they cannot do anything the cooling systems had been shut of due to outside temperature is low . Overall the stay was extremely bad and i feel Expedia should not rate this as a 5 star hotel . Since i had paid for non refundable deposit we had to stay for the entire period . We all stayed ina an electruic furnice and in my opinion we should be refunded of the stay as we paid for a 5 star and got the service for an unstared hotel
Genuine Expedia guest review
Response by Dedeman Istanbul
Dear Valued Guest, We would like to thank you for taking the time and trouble to write to us regarding your experience at the Dedeman Istanbul Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will not re-occur. We do hope that we will be in a position to welcome you back at the Dedeman Istanbul Hotel and redeem ourselves. Once again, thank you very much for bringing your dissatisfaction with the levels of service to our attention. Kind Regards,
Other trip Oct 13, 2014
A Traveler
GB
4.0 / 5Excellent
"Nice Hotel, but very small rooms for a 5 star"
Hotel was OK, breakfast was good, nothing special, but the rooms reminded me of Paris, barely enough room to walk around the bed.....but free wifi was good and service was excellent.
Genuine Hotels.com guest review
2 night trip Jun 9, 2013
Adrian
GB
5.0 / 5Outstanding
"City holiday"
Excellent location, good hotel service. It had free car park. Where hotel located it was so easy to acces every part off the city. It was like 1/2 km to all night life and also so local to great shopping malls. I would recommend to every one to stay at Dedeman.
Genuine Expedia guest review
Response by Dedeman Istanbul
Dear Valued Guest, First of all, we would like to thank you for taking the time to fill out our survey regarding your experience at the Dedeman Istanbul Hotel. We do appreciate your feedback and we continue to thrive to improve our standard of service at all times. We are looking forward to welcoming you back to our Hotel in the near future. Kind Regards,
Other trip Jan 2, 2013
Ness
GB

The following reviews were posted by hotels.com guests from other countries:

2.0 / 5Fair
"İstanbul'daki En kötü 5 yıldızlı Hotel"
Dedeman grubuna yakışmayacak kadar kötü bir hizmet kalitesi vardı... Hotel oda sayısı anlamında %100 dolu haldeydi. Ancak personel sayısı, ekipman v.s. gibi açilardan Hotelin kapasitesinin doluluk oranına yüzedesi bire beşti bana göre... Yani %100lük doluluk oranına, halı hazırda %20 olan fiili kapasite ile hizmet verilmeye çalışıyordu. Herşey berbattı... Şöyle ki Sultan Ahmet'teki herhangi bir iki yıldızlı bir hotelin hizmet kalitesi, Dedeman İstanbul'dan daha iyi olabilir.... Kesinlikle hiç kimseye tavsiye etmiyorum....
Genuine Hotels.com guest review
Response by Dedeman Istanbul
Değerli Misafirimiz, Zaman ayırıp görüşlerinizi paylaştığınız için teşekkür eder, otelimizde konakladığınız süre zarfı içerisinde deneyimlediğiniz yetersiz hizmet düzeyinden dolayı oldukça üzgün olduğumuzu belirtmek isteriz. Nazik yorumunuzda gelişmesi gerekli gördüğünüz konularla ilgili eleştirileriniz yetkili yöneticilere iletilmiştir. Otelimize yapacağınız bir sonraki ziyaretinizde önerileriniz doğrultusunda servis kalitemizde meydana gelen değişikliği fark edeceğinizi ümit ediyoruz. Otelimize göstermiş olduğunuz ilgiye teşekkür eder, size Dedeman Istanbul Hotel’de en yakın zamanda tekrar “Hoşgeldiniz” diyebilmeyi dileriz. Saygılarımızla
1 night romance trip Aug 4, 2015
Emir HÜseyin
TR
4.0 / 5Excellent
"Güzel Bir İstanbul Ziyareti"
Otel yoğundu. Oda servisi çok ilgiliydi. Tek sorun ki sanırım bu otelden değil acenteden kaynaklanıyor fatura alamadık
Genuine Hotels.com guest review
Response by Dedeman Istanbul
Değerli Misafirimiz, Dedeman Istanbul Hotel’de konaklamanız boyunca edindiğiniz deneyimleri, vakit ayırıp değerlendirdiğiniz için çok teşekkür ederiz. Değerlendirme sonuçlarınıza göre aldığınız hizmetlerden memnun kalmış olmanız bizleri son derece sevindirmiş ve tüm Dedeman Istanbul Hotel çalışanları için bir motivasyon kaynağı olmuştur. Otelimize göstermiş olduğunuz ilgiye teşekkür eder, size Dedeman Istanbul Hotel’de en yakın zamanda tekrar “Hoşgeldiniz” diyebilmeyi dileriz. Saygılarımızla
1 night business trip Jul 28, 2015
zeynep sefa
TR
4.0 / 5Excellent
"Peut mieux faire"
Accueil chaleureux, personnel efficace et discret. L'hôtel n'est toutefois pas conforme aux standards internationaux et ne mérite pas ses 5 étoiles. La salle du petit déjeuner est sordide.
Genuine Hotels.com guest review
Response by Dedeman Istanbul
M / Mme, Nous vous remercions de prendre le temps de partager avec nous vos ressentis sur ce que vous avez vécu durant votre séjour dans l'hôtel Dedeman Istanbul Nous vous remercions pour vos commentaires positifs et tenons à vous informer que nous continuons constamment à développer nos standards de service. Dans ce sens, vos commentaires ont été transmis aux membres de notre équipe. Par ailleurs, sachez que nous serions très honorés de vous accueillir encore une fois dans notre hôtel, dans un futur proche. Cordialement,
2 night romance trip Nov 1, 2014
Guillaume
FR
5.0 / 5Outstanding
"tşkler dedeman..."
otel ve çalışanlar harika...hizmet on numara..ayrıca merkezi bir konumda olması ayrı bir artı..her zaman tercihim olacak..teşekkürler.....
Genuine Hotels.com guest review
Response by Dedeman Istanbul
Sayın Namık Bey, Dedeman Istanbul Hotel’de konaklamanız boyunca edindiğiniz deneyimleri, vakit ayırıp değerlendirdiğiniz için çok teşekkür ederiz. Değerlendirme sonuçlarınıza göre aldığınız hizmetlerden memnun kalmış olmanız bizleri son derece sevindirmiş ve tüm Dedeman Istanbul Hotel çalışanları için bir motivasyon kaynağı olmuştur. Otelimize göstermiş olduğunuz ilgiye teşekkür eder, size Dedeman Istanbul Hotel’de en yakın zamanda tekrar “Hoşgeldiniz” diyebilmeyi dileriz. Saygılarımızla,
3 night business trip Oct 10, 2014
namik
TR
3.0 / 5Good
Wi-fi sucks !
Genuine Hotels.com guest review
5 night trip Jun 15, 2014
Baris Selimoglu
SE
5.0 / 5Outstanding
"Her zamanki gibi rahat ve iyi servis"
Dedeman her zamanki gibi rahatligi, kaliteli servisi, guzel fitness salonu, ve ulasim kolayligi ile guzel birkac gun sagladi.
Genuine Hotels.com guest review
Response by Dedeman Istanbul
Değerli Misafirimiz, Dedeman Istanbul Hotel’de konaklamanız boyunca edindiğiniz deneyimleri, vakit ayırıp değerlendirdiğiniz için çok teşekkür ederiz. Değerlendirme sonuçlarınıza göre aldığınız hizmetlerden memnun kalmış olmanız bizleri son derece sevindirmiş ve tüm Dedeman Istanbul Hotel çalışanları için bir motivasyon kaynağı olmuştur. Otelimize göstermiş olduğunuz ilgiye teşekkür eder, size Dedeman Istanbul Hotel’de en yakın zamanda tekrar “Hoşgeldiniz” diyebilmeyi dileriz. Saygılarımızla
5 night business trip May 15, 2014
A Traveler
TR
4.0 / 5Excellent
"Voyage d'affaires"
séjour professionnel très réussi. Excellente situation pour les rdv professionnels.
Genuine Hotels.com guest review
Response by Dedeman Istanbul
M / Mme Nous vous remercions de prendre le temps de partager avec nous vos ressentis sur ce que vous avez vécu durant votre séjour dans l'hôtel Dedeman Istanbul Nous vous remercions pour vos commentaires positifs et tenons à vous informer que nous continuons constamment à développer nos standards de service. Dans ce sens, vos commentaires ont été transmis aux membres de notre équipe. Par ailleurs, sachez que nous serions très honorés de vous accueillir encore une fois dans notre hôtel, dans un futur proche. Cordialement,
4 night business trip Mar 9, 2014
A Traveler
CH
4.0 / 5Excellent
"Chambre propore et lit confortable"
Bon hôtel pour voyage d'affaires
Genuine Hotels.com guest review
2 night business trip Feb 11, 2014
A Traveler
CA
5.0 / 5Outstanding
"SUPER KONUM"
COK GUZELDI..ODAYI COK BEGENDIM
Genuine Hotels.com guest review
Response by Dedeman Istanbul
Değerli Misafirimiz, Dedeman Istanbul Hotel’de konaklamanız boyunca edindiğiniz deneyimleri, vakit ayırıp değerlendirdiğiniz için çok teşekkür ederiz. Değerlendirme sonuçlarınıza göre aldığınız hizmetlerden memnun kalmış olmanız bizleri son derece sevindirmiş ve tüm Dedeman Istanbul Hotel çalışanları için bir motivasyon kaynağı olmuştur. Otelimize göstermiş olduğunuz ilgiye teşekkür eder, size Dedeman Istanbul Hotel’de en yakın zamanda tekrar “Hoşgeldiniz” diyebilmeyi dileriz. Saygılarımızla
1 night business trip Oct 5, 2013
A Traveler
TR
4.0 / 5Excellent
"A comfortable hotel with no problems, good service"
A comfortable hotel with no problems, good service and people
Genuine Hotels.com guest review
Response by Dedeman Istanbul
Dear+Valued+Guest%2C%0D%0AFirst+of+all%2C+we+would+like+to+thank+you+for+taking+the+time+to+write+to+us+regarding+your+experience+at+the+Dedeman+Istanbul+Hotel.%0D%0AWe+do+appreciate+your+positive+feedback+and+we+continue+to+thrive+to+improve+our+standard+of+service+at+all+times.%0D%0AYour+comments+have+been+shared+with+our+team+members+accordingly+and+we+are+looking+forward+to+welcoming+you+back+to+our+Hotel+in+the+near+future.%0D%0AKind+Regards%2C%0D%0A
1 night family trip Aug 31, 2013
A Traveler
TR
5.0 / 5Outstanding
"harika"
Otel in personeli iyi yetismis.otel odalari kullanisli ve rahat.havuz hijyen
Genuine Hotels.com guest review
1 night family trip Aug 4, 2013
A Traveler
TR
5.0 / 5Outstanding
"guzel"
Odalar temiz ve rahat.havuzu hijyen.kahvalti harika
Genuine Hotels.com guest review
Response by Dedeman Istanbul
Değerli Misafirimiz, Dedeman Istanbul Hotel’de konaklamanız boyunca edindiğiniz deneyimleri, vakit ayırıp değerlendirdiğiniz için çok teşekkür ederiz. Değerlendirme sonuçlarınıza göre aldığınız hizmetlerden memnun kalmış olmanız bizleri son derece sevindirmiş ve tüm Dedeman Istanbul Hotel çalışanları için bir motivasyon kaynağı olmuştur. Otelimize göstermiş olduğunuz ilgiye teşekkür eder, size Dedeman Istanbul Hotel’de en yakın zamanda tekrar “Hoşgeldiniz” diyebilmeyi dileriz. Saygılarımızla
1 night trip Aug 5, 2013
ulys
TR
1.0 / 5Poor
"nie wieder dedeman"
ich habe es zwar nur zum übernachten benuzt,aber allgemein würde ich sagen das dieses hotel statt 5 sterne 3 sterne haben sollte, die zimmern sind zu billig dargestellt, und sauber sind sie auch nicht. Das im internet dargestellte kanyon und cevahir sind weiter als 1,5 kilometern und zu fuss nicht gut erreichbar, alles sehenswürdige an istanbul ist zu weit entfernt vom hotel, verbindungs möglichkeiten gibt es auch nicht viele, ausser man benuzt jeden tag ein taxi
Genuine Expedia guest review
Response by Dedeman Istanbul
Sehr geehrte/r Frau/Herr, Vielen Dank, dass Sie sich Zeit nehmen und die Erfahrungen, die Sie während Ihres Aufenthaltes im Hotel Dedeman Istanbul gemacht haben, mit uns teilen. Wir möchten Ihnen für Ihr positives Feedback danken und Ihnen mitteilen, dass wir unseren Servicestandard auch weiterhin verbessern werden. Ihr diesbezüglicher Kommentar wurde an unser Mitarbeiterteam weitergeleitet. Wir würden uns freuen, Sie bald wieder in unserem Hotel begrüßen zu dürfen. Mit freundlichen Grüßen,
Other trip Jul 28, 2013
A Traveler
DE
5.0 / 5Outstanding
"SUPER KONUM"
GULERYUZLU PERSONEL
Genuine Hotels.com guest review
Response by Dedeman Istanbul
Değerli Misafirimiz, Dedeman Istanbul Hotel’de konaklamanız boyunca edindiğiniz deneyimleri, vakit ayırıp değerlendirdiğiniz için çok teşekkür ederiz. Değerlendirme sonuçlarınıza göre aldığınız hizmetlerden memnun kalmış olmanız bizleri son derece sevindirmiş ve tüm Dedeman Istanbul Hotel çalışanları için bir motivasyon kaynağı olmuştur. Otelimize göstermiş olduğunuz ilgiye teşekkür eder, size Dedeman Istanbul Hotel’de en yakın zamanda tekrar “Hoşgeldiniz” diyebilmeyi dileriz. Saygılarımızla
1 night business trip Jun 10, 2013
A Traveler
TR
4.0 / 5Excellent
"Great experience"
It was clean and lovely stay. Thank you.
Genuine Hotels.com guest review
1 night trip Mar 25, 2013
A Traveler
TR
3.0 / 5Good
"Bon emplacement mais confort lit à revoir"
Bon séjour, hôtel en ville quartier besiktas pas loin, centre commercial à 10 min à pied, bons restaurants sous l'hotel et à côté. Chambres petites, problème de ventilation, bruyante, manque d'air frais, lit pas très confortable. Prix trop élevé pour ce standing. Il faut revoir le management. Petit déjeuner fade et toujours le même.
Genuine Hotels.com guest review
Other trip Sep 22, 2012
Francis
FR
4.0 / 5Excellent
Genuine Hotels.com guest review
5 night business trip Mar 13, 2015
ChengChun
US
4.0 / 5Excellent
Genuine Hotels.com guest review
5 night trip Jan 16, 2014
A Traveler
US
3.0 / 5Good
Genuine Hotels.com guest review
5 night business trip Feb 4, 2013
Baris
US
3.0 / 5Good
Genuine Hotels.com guest review
1 night romance trip Aug 24, 2015
Bilal
DE
4.0 / 5Excellent
Genuine Hotels.com guest review
Response by Dedeman Istanbul
Değerli Misafirimiz, Dedeman Istanbul Hotel’de konaklamanız boyunca edindiğiniz deneyimleri, vakit ayırıp değerlendirdiğiniz için çok teşekkür ederiz. Değerlendirme sonuçlarınıza göre aldığınız hizmetlerden memnun kalmış olmanız bizleri son derece sevindirmiş ve tüm Dedeman Istanbul Hotel çalışanları için bir motivasyon kaynağı olmuştur. Otelimize göstermiş olduğunuz ilgiye teşekkür eder, size Dedeman Istanbul Hotel’de en yakın zamanda tekrar “Hoşgeldiniz” diyebilmeyi dileriz. Saygılarımızla
1 night family trip Aug 15, 2015
MUSTAFA
TR
3.0 / 5Good
Genuine Hotels.com guest review
1 night business trip Aug 10, 2015
Ho Sung
KR
2.0 / 5Fair
Genuine Hotels.com guest review
Response by Dedeman Istanbul
Değerli Misafirimiz, Dedeman Istanbul Hotel’de konaklamanız boyunca edindiğiniz deneyimleri, vakit ayırıp değerlendirdiğiniz için çok teşekkür ederiz. Otelimize göstermiş olduğunuz ilgiye teşekkür eder, size Dedeman Istanbul Hotel’de en yakın zamanda tekrar “Hoşgeldiniz” diyebilmeyi dileriz. Saygılarımızla
2 night romance trip Aug 5, 2015
Emir HÜseyin
TR
4.0 / 5Excellent
Genuine Hotels.com guest review
Response by Dedeman Istanbul
Sayın Misafirimiz, Dedeman Istanbul Hotel’de konaklamanız boyunca edindiğiniz deneyimleri, vakit ayırıp değerlendirdiğiniz için çok teşekkür ederiz. Otelimize göstermiş olduğunuz ilgiye teşekkür eder, size Dedeman Istanbul Hotel’de en yakın zamanda tekrar “Hoşgeldiniz” diyebilmeyi dileriz. Saygılarımızla
1 night romance trip Jan 5, 2015
Serhan Izzet
TR
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night business trip May 1, 2014
Halil K.
TR
5.0 / 5Outstanding
Genuine Hotels.com guest review
Response by Dedeman Istanbul
Dear+Valued+Guest%2C%0D%0AFirst+of+all%2C+we+would+like+to+thank+you+for+taking+the+time+to+fill+out+our+survey+regarding+your+experience+at+the+Dedeman+Istanbul+Hotel.%0D%0AWe+do+appreciate+your+feedback+and+we+continue+to+thrive+to+improve+our+standard+of+service+at+all+times.+We+are+looking+forward+to+welcoming+you+back+to+our+Hotel+in+the+near+future.%0D%0AKind+Regards%2C%0D%0A
1 night business trip Jul 15, 2013
Business Traveler
FR
1.0 / 5Poor
Genuine Hotels.com guest review
Response by Dedeman Istanbul
Dear+Valued+Guest%2C%0D%0AFirst+of+all%2C+we+would+like+to+thank+you+for+taking+the+time+to+fill+out+our+survey+regarding+your+experience+at+the+Dedeman+Istanbul+Hotel.%0D%0AWe+do+appreciate+your+feedback+and+we+continue+to+thrive+to+improve+our+standard+of+service+at+all+times.+We+are+looking+forward+to+welcoming+you+back+to+our+Hotel+in+the+near+future.%0D%0AKind+Regards%2C%0D%0A
2 night business trip May 6, 2013
A Traveler
SE
4.0 / 5Excellent
Genuine Hotels.com guest review
Business trip Apr 6, 2013
A Traveler
TR
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night trip Feb 27, 2013
A Traveler
IL
4.0 / 5Excellent
Genuine Hotels.com guest review
4 night business trip Jan 19, 2013
Pedro
PT
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night business trip Nov 26, 2012
A Traveler
TR
4.0 / 5Excellent
Genuine Hotels.com guest review
Response by Dedeman Istanbul
Dear+Valued+Guest%2C%0D%0AFirst+of+all%2C+we+would+like+to+thank+you+for+taking+the+time+to+fill+out+our+survey+regarding+your+experience+at+the+Dedeman+Istanbul+Hotel.%0D%0AWe+do+appreciate+your+feedback+and+we+continue+to+thrive+to+improve+our+standard+of+service+at+all+times.+We+are+looking+forward+to+welcoming+you+back+to+our+Hotel+in+the+near+future.%0D%0AKind+Regards%2C%0D%0A
Business trip Sep 13, 2012
A Traveler
TR

TripAdvisor reviews for Dedeman Hotel Istanbul

Overall rating:Based on 501 traveler reviews

Most recent traveler reviews:

Overall Rating
"Not what expected for a five star hotel"
08/31/15 khanhtnguyen1131 Irvine, California
I was here for a academic conference in 3 days. The hotel doesn't have the luxurous look that I expected for a 5-star hotel. My (double) room is extremely tiny. The room has every standard furniture and a safe. It has a sky bar which I did not visit. The room was kept clean and tidy. The food served in the hotel was okay. Most of the time I went to nearby restaurants though. Since it's in business area, it was not near any landmarks (nor any good restaurants recommended by tripadvisor) so moving around was a bit a problem for me. One thing I was particularly upset with this hotel was their payment methods. It's said in their directory that they accept Dinner Club card. I even checked with their front desk during my check-in and was told it's okay. But when I checked out, they refused to accept the card. Fortunately that I carried enough cash to pay for the room, otherwise, I wouldn't know what to do. Btw, you should never do that because their exchange rate is horrible.
Overall Rating
"Reasonable choice"
08/22/15 IvanKrasnikov Astana, Kazakhstan
The hotel is located close to my business interest area, that is why Dedeman Istanbul hotel was chosen. Stayed here for 10 days and I really enjoyed it. Lobby area looks quite big and welcoming. Staff is really helpful and friendly. Special thanks for Kadir from Reception who was courteous and always ready to help. Room was rather spacious but a little bit old-furnished, despite that everything was working properly and remains cosy enough. Seems, the hotel is operating for a long time and needs for some renovation. Wi-Fi speed in room was quick enough for business purposes. In-room dining was tasty and not take too much time for deliver. It would be great to have more TV channels in Russian, as it is only one available. Breakfast is delicious and has a good variety of food. If you would like to have a rest from a busy day, you should visit Life Style and take a relaxing massage. So, generally it was a good experience in Istanbul and Dedeman Istabul is a good hotel with reasonable price.
Overall Rating
"NOT a five star hotel"
08/22/15 egfamily082015 Waterloo, Canada
When we booked this hotel through Hotwire, we selected five star hotel. The hotel is NOT five star by any mean. Three or three and half at most. We had trouble sleeping because of the smoking smell although being assured that the floor is non smoking. The A/C is not effective and is just a fan. The elevators are always busy and takes long to go up or down. Rooms are clean and staff try to help but they always seem like swamped especially at the front desk.
Overall Rating
"Dedeman"
08/20/15 uditdhawan0305 Bengaluru (Bangalore), India
Its a nice hotel. Has a small but good lobby. Is located a little off the metro but an easy 10 minute walk. Has good cafes and restaurants around it. Rooms are good. The banquet hall on the top floor is pretty nice and give a good view.
Overall Rating
"Bussiness"
08/18/15 mahdi1978421 Tehran Province, Iran
I traveled to Istanbul for Business , I went to Dedeman hotel every things was Excellent . But Elevators had Problems and did not good work. I hope solve this problem because Dedeman Hotel is excellent.
Overall Rating
"Affordable five star hotel"
08/13/15 beginner87 Istanbul, Turkey
We stayed 2 night at this hotel and enjoyed very much. There are many cons I would list if this is luxury five star hotel but this place is reasonable five star hotel. Otherwise, staff are helpfully and nice, rooms are not small with plenty of facilities. We asked if we can take shower after check out from the room and they were helping us with this service. Location is not good for tourist visitors who are looking for sightseeing although easy to go around with taxi and subway but for business or other purposes this hotel is ideal.
Overall Rating
"Spacious room with two windows. Very helpful and pleasant staff!"
08/05/15 Alexander S Varna, Bulgaria
My stay at Dedeman Hotel was very pleasant, and I can honestly say that I have never met more kind and helpful staff at a hotel! There was free parking, which is really useful at Istanbul. Also if you come with a car - location of the hotel is very convenient, because it is just few hundred meters after you leave the highway.
Overall Rating
"bad experience"
08/04/15 kataf22 Budapest, Hungary
Somebody stole 100 Turkish Liras from our room. It is very shameful and I don't see how this could happen at a 5star hotel. I have never left a negative comment before but I find this outrageous. Having employees who steal from a guest's private room makes me wonder about the rest... I changed as much money as possibly needed for one week in Istanbul and had to go without a hundred the rest of the week. We also got stuck in the lift one day. I do not recommend this hotel.
Overall Rating
"Some imperfections"
08/02/15 Masoud M
I really like the place and neighborhood. They serve great breakfast. Room servise is satisfactory. There are some minor imperfections; for instance, they didn't have tea spoon. Generally, I highly recommend here for a nice stay.
Overall Rating
"Uitstekend, excellent service"
07/31/15 Sezay C
Our stay during 4 days with 2 childeren (4 years, 7 months) in Dedeman hotel Istanbul was great. Special thanks for mister Ersin Söğütlü. He was very helpfull to arange everything with The reception. He was very polite. Our room was clean. All facilities were perfect. There was a restaurant at The 10th floor open untill 22 o clock open. With breakfast they made special fruit shake for my little girl of 7 months. THe service was excellent!!! Family Cabri from The Netherlands
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