All hotels in Istanbul, Turkey
1 room, 2 adults
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Yildiz Posta Caddest 50, Gayrettepe, Istanbul, Istanbul, 34340, Turkey, ‏‎800-491-6126
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3.9 / 5Good

Score breakdown (from 36 reviews)

Average rating for:

  • Cleanliness
    4.1
  • Service
    4.2
  • Comfort
    3.6
  • Condition
    3.8
  • Neighborhood
    4.1
4.0 / 5Excellent
"Ok stay at Dedeman - but pool is awesome!"
I had a pleasant stay at the Dedeman. Was there for 6 days on a work trip. They have an awesome pool. The lunch served during the conference was almost the same each day. Being a vegetarian, I had a problem as there were hardly any hot vegetarian entrees.The pool is awesome. Carry your swimsuit and a cap. They won't allow you in the pool without a cap.
Genuine Hotels.com guest review
6 night business trip Nov 30, 2014
A Traveler
US
3.0 / 5Good
"Far from turistic and commercial areas"
Good facilities but breakfast coresponding to a mere 4 stars with low quality bakeries and very little fruits variety offered. Only canned juice
Genuine Expedia guest review
Response by Dedeman Istanbul
Dear Valued Guest, First of all, we would like to thank you for taking the time to fill out our survey regarding your experience at the Dedeman Istanbul Hotel. We do appreciate your feedback and we continue to thrive to improve our standard of service at all times. We are looking forward to welcoming you back to our Hotel in the near future. Kind Regards,
Other trip Nov 2, 2014
jack71
US
4.0 / 5Excellent
"Nice hotel for short stays"
Convenient for short stays. Good for business people. Recepsionist was very kind and upgraded our room wihout request.
Genuine Expedia guest review
Response by Dedeman Istanbul
Dear Valued Guest, First of all, we would like to thank you for taking the time to fill out our survey regarding your experience at the Dedeman Istanbul Hotel. We do appreciate your feedback and we continue to thrive to improve our standard of service at all times. We are looking forward to welcoming you back to our Hotel in the near future. Kind Regards,
Other trip Sep 2, 2013
Tayfun
US
4.0 / 5Excellent
"Very Good Hotel"
Location is good. Rooms are very clean. Its a five star hotel.
Genuine Expedia guest review
Response by Dedeman Istanbul
Dear Valued Guest, First of all, we would like to thank you for taking the time to fill out our survey regarding your experience at the Dedeman Istanbul Hotel. We do appreciate your feedback and we continue to thrive to improve our standard of service at all times. We are looking forward to welcoming you back to our Hotel in the near future. Kind Regards,
Other trip Sep 2, 2013
A Traveler
US
2.0 / 5Fair
"Not good hotel"
Old hotel need renevation Not clean , internet very bad Non smoking room is full of bad smell
Genuine Expedia guest review
Response by Dedeman Istanbul
Dear Valued Guest, We would like to thank you for taking the time and trouble to write to us regarding your experience at the Dedeman Istanbul Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will not re-occur. We do hope that we will be in a position to welcome you back at the Dedeman Istanbul Hotel and redeem ourselves. Once again, thank you very much for bringing your dissatisfaction with the levels of service to our attention. Kind Regards,
Other trip May 3, 2013
ali n
US
5.0 / 5Outstanding
"You get what you paid for."
Good location, nice hotel, helpful staff, good breakfast menu. Car parking very convenient,
Genuine Expedia guest review
Response by Dedeman Istanbul
Dear Valued Guest, First of all, we would like to thank you for taking the time to fill out our survey regarding your experience at the Dedeman Istanbul Hotel. We do appreciate your feedback and we continue to thrive to improve our standard of service at all times. We are looking forward to welcoming you back to our Hotel in the near future. Kind Regards,
Other trip Sep 24, 2012
Ozgur
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Comfy beds but small room!"
Location was OK. Nice hotel but small rooms
Genuine Hotels.com guest review
2 night family trip Oct 16, 2014
Asli
GB
1.0 / 5Poor
"Horrifying stay"
We had 3 rooms booked and we had to change rooms thrice ,since the air conditioning was extremely bad . One of the companion had who had stayed in 1619 stated that she had a sauna bath while sleeping in the room even at night ,as the temperature was as high as summer sun out in open.While we complaint the hotel staff they told us that they cannot do anything the cooling systems had been shut of due to outside temperature is low . Overall the stay was extremely bad and i feel Expedia should not rate this as a 5 star hotel . Since i had paid for non refundable deposit we had to stay for the entire period . We all stayed ina an electruic furnice and in my opinion we should be refunded of the stay as we paid for a 5 star and got the service for an unstared hotel
Genuine Expedia guest review
Response by Dedeman Istanbul
Dear Valued Guest, We would like to thank you for taking the time and trouble to write to us regarding your experience at the Dedeman Istanbul Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will not re-occur. We do hope that we will be in a position to welcome you back at the Dedeman Istanbul Hotel and redeem ourselves. Once again, thank you very much for bringing your dissatisfaction with the levels of service to our attention. Kind Regards,
Other trip Oct 13, 2014
A Traveler
GB
4.0 / 5Excellent
"Nice Hotel, but very small rooms for a 5 star"
Hotel was OK, breakfast was good, nothing special, but the rooms reminded me of Paris, barely enough room to walk around the bed.....but free wifi was good and service was excellent.
Genuine Hotels.com guest review
2 night trip Jun 9, 2013
Adrian
GB
5.0 / 5Outstanding
"City holiday"
Excellent location, good hotel service. It had free car park. Where hotel located it was so easy to acces every part off the city. It was like 1/2 km to all night life and also so local to great shopping malls. I would recommend to every one to stay at Dedeman.
Genuine Expedia guest review
Response by Dedeman Istanbul
Dear Valued Guest, First of all, we would like to thank you for taking the time to fill out our survey regarding your experience at the Dedeman Istanbul Hotel. We do appreciate your feedback and we continue to thrive to improve our standard of service at all times. We are looking forward to welcoming you back to our Hotel in the near future. Kind Regards,
Other trip Jan 2, 2013
Ness
GB

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Peut mieux faire"
Accueil chaleureux, personnel efficace et discret. L'hôtel n'est toutefois pas conforme aux standards internationaux et ne mérite pas ses 5 étoiles. La salle du petit déjeuner est sordide.
Genuine Hotels.com guest review
2 night romance trip Nov 1, 2014
Guillaume
FR
5.0 / 5Outstanding
"tşkler dedeman..."
otel ve çalışanlar harika...hizmet on numara..ayrıca merkezi bir konumda olması ayrı bir artı..her zaman tercihim olacak..teşekkürler.....
Genuine Hotels.com guest review
Response by Dedeman Istanbul
Sayın Namık Bey, Dedeman Istanbul Hotel’de konaklamanız boyunca edindiğiniz deneyimleri, vakit ayırıp değerlendirdiğiniz için çok teşekkür ederiz. Değerlendirme sonuçlarınıza göre aldığınız hizmetlerden memnun kalmış olmanız bizleri son derece sevindirmiş ve tüm Dedeman Istanbul Hotel çalışanları için bir motivasyon kaynağı olmuştur. Otelimize göstermiş olduğunuz ilgiye teşekkür eder, size Dedeman Istanbul Hotel’de en yakın zamanda tekrar “Hoşgeldiniz” diyebilmeyi dileriz. Saygılarımızla,
3 night business trip Oct 10, 2014
namik
TR
3.0 / 5Good
Wi-fi sucks !
Genuine Hotels.com guest review
5 night trip Jun 15, 2014
Baris Selimoglu
SE
5.0 / 5Outstanding
"Her zamanki gibi rahat ve iyi servis"
Dedeman her zamanki gibi rahatligi, kaliteli servisi, guzel fitness salonu, ve ulasim kolayligi ile guzel birkac gun sagladi.
Genuine Hotels.com guest review
Response by Dedeman Istanbul
Değerli Misafirimiz, Dedeman Istanbul Hotel’de konaklamanız boyunca edindiğiniz deneyimleri, vakit ayırıp değerlendirdiğiniz için çok teşekkür ederiz. Değerlendirme sonuçlarınıza göre aldığınız hizmetlerden memnun kalmış olmanız bizleri son derece sevindirmiş ve tüm Dedeman Istanbul Hotel çalışanları için bir motivasyon kaynağı olmuştur. Otelimize göstermiş olduğunuz ilgiye teşekkür eder, size Dedeman Istanbul Hotel’de en yakın zamanda tekrar “Hoşgeldiniz” diyebilmeyi dileriz. Saygılarımızla
5 night business trip May 15, 2014
A Traveler
TR
4.0 / 5Excellent
"Voyage d'affaires"
séjour professionnel très réussi. Excellente situation pour les rdv professionnels.
Genuine Hotels.com guest review
4 night business trip Mar 9, 2014
A Traveler
CH
4.0 / 5Excellent
"Chambre propore et lit confortable"
Bon hôtel pour voyage d'affaires
Genuine Hotels.com guest review
2 night business trip Feb 11, 2014
A Traveler
CA
5.0 / 5Outstanding
"SUPER KONUM"
COK GUZELDI..ODAYI COK BEGENDIM
Genuine Hotels.com guest review
Response by Dedeman Istanbul
Değerli Misafirimiz, Dedeman Istanbul Hotel’de konaklamanız boyunca edindiğiniz deneyimleri, vakit ayırıp değerlendirdiğiniz için çok teşekkür ederiz. Değerlendirme sonuçlarınıza göre aldığınız hizmetlerden memnun kalmış olmanız bizleri son derece sevindirmiş ve tüm Dedeman Istanbul Hotel çalışanları için bir motivasyon kaynağı olmuştur. Otelimize göstermiş olduğunuz ilgiye teşekkür eder, size Dedeman Istanbul Hotel’de en yakın zamanda tekrar “Hoşgeldiniz” diyebilmeyi dileriz. Saygılarımızla
1 night business trip Oct 5, 2013
A Traveler
TR
4.0 / 5Excellent
"A comfortable hotel with no problems, good service"
A comfortable hotel with no problems, good service and people
Genuine Hotels.com guest review
Response by Dedeman Istanbul
Dear+Valued+Guest%2C%0D%0AFirst+of+all%2C+we+would+like+to+thank+you+for+taking+the+time+to+write+to+us+regarding+your+experience+at+the+Dedeman+Istanbul+Hotel.%0D%0AWe+do+appreciate+your+positive+feedback+and+we+continue+to+thrive+to+improve+our+standard+of+service+at+all+times.%0D%0AYour+comments+have+been+shared+with+our+team+members+accordingly+and+we+are+looking+forward+to+welcoming+you+back+to+our+Hotel+in+the+near+future.%0D%0AKind+Regards%2C%0D%0A
1 night family trip Aug 31, 2013
A Traveler
TR
5.0 / 5Outstanding
"harika"
Otel in personeli iyi yetismis.otel odalari kullanisli ve rahat.havuz hijyen
Genuine Hotels.com guest review
1 night family trip Aug 4, 2013
A Traveler
TR
5.0 / 5Outstanding
"guzel"
Odalar temiz ve rahat.havuzu hijyen.kahvalti harika
Genuine Hotels.com guest review
Response by Dedeman Istanbul
Değerli Misafirimiz, Dedeman Istanbul Hotel’de konaklamanız boyunca edindiğiniz deneyimleri, vakit ayırıp değerlendirdiğiniz için çok teşekkür ederiz. Değerlendirme sonuçlarınıza göre aldığınız hizmetlerden memnun kalmış olmanız bizleri son derece sevindirmiş ve tüm Dedeman Istanbul Hotel çalışanları için bir motivasyon kaynağı olmuştur. Otelimize göstermiş olduğunuz ilgiye teşekkür eder, size Dedeman Istanbul Hotel’de en yakın zamanda tekrar “Hoşgeldiniz” diyebilmeyi dileriz. Saygılarımızla
1 night trip Aug 5, 2013
ulys
TR
1.0 / 5Poor
"nie wieder dedeman"
ich habe es zwar nur zum übernachten benuzt,aber allgemein würde ich sagen das dieses hotel statt 5 sterne 3 sterne haben sollte, die zimmern sind zu billig dargestellt, und sauber sind sie auch nicht. Das im internet dargestellte kanyon und cevahir sind weiter als 1,5 kilometern und zu fuss nicht gut erreichbar, alles sehenswürdige an istanbul ist zu weit entfernt vom hotel, verbindungs möglichkeiten gibt es auch nicht viele, ausser man benuzt jeden tag ein taxi
Genuine Expedia guest review
Other trip Jul 28, 2013
A Traveler
DE
5.0 / 5Outstanding
"SUPER KONUM"
GULERYUZLU PERSONEL
Genuine Hotels.com guest review
Response by Dedeman Istanbul
Değerli Misafirimiz, Dedeman Istanbul Hotel’de konaklamanız boyunca edindiğiniz deneyimleri, vakit ayırıp değerlendirdiğiniz için çok teşekkür ederiz. Değerlendirme sonuçlarınıza göre aldığınız hizmetlerden memnun kalmış olmanız bizleri son derece sevindirmiş ve tüm Dedeman Istanbul Hotel çalışanları için bir motivasyon kaynağı olmuştur. Otelimize göstermiş olduğunuz ilgiye teşekkür eder, size Dedeman Istanbul Hotel’de en yakın zamanda tekrar “Hoşgeldiniz” diyebilmeyi dileriz. Saygılarımızla
1 night business trip Jun 10, 2013
A Traveler
TR
4.0 / 5Excellent
"Great experience"
It was clean and lovely stay. Thank you.
Genuine Hotels.com guest review
1 night trip Mar 25, 2013
A Traveler
TR
3.0 / 5Good
"Bon emplacement mais confort lit à revoir"
Bon séjour, hôtel en ville quartier besiktas pas loin, centre commercial à 10 min à pied, bons restaurants sous l'hotel et à côté. Chambres petites, problème de ventilation, bruyante, manque d'air frais, lit pas très confortable. Prix trop élevé pour ce standing. Il faut revoir le management. Petit déjeuner fade et toujours le même.
Genuine Hotels.com guest review
Other trip Sep 22, 2012
Francis
FR
4.0 / 5Excellent
Genuine Hotels.com guest review
5 night business trip Mar 13, 2015
ChengChun
US
4.0 / 5Excellent
Genuine Hotels.com guest review
5 night trip Jan 16, 2014
A Traveler
US
3.0 / 5Good
Genuine Hotels.com guest review
5 night business trip Feb 4, 2013
Baris
US
4.0 / 5Excellent
Genuine Hotels.com guest review
Response by Dedeman Istanbul
Sayın Misafirimiz, Dedeman Istanbul Hotel’de konaklamanız boyunca edindiğiniz deneyimleri, vakit ayırıp değerlendirdiğiniz için çok teşekkür ederiz. Otelimize göstermiş olduğunuz ilgiye teşekkür eder, size Dedeman Istanbul Hotel’de en yakın zamanda tekrar “Hoşgeldiniz” diyebilmeyi dileriz. Saygılarımızla
1 night romance trip Jan 5, 2015
Serhan Izzet
TR
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night business trip May 1, 2014
Halil K.
TR
5.0 / 5Outstanding
Genuine Hotels.com guest review
Response by Dedeman Istanbul
Dear+Valued+Guest%2C%0D%0AFirst+of+all%2C+we+would+like+to+thank+you+for+taking+the+time+to+fill+out+our+survey+regarding+your+experience+at+the+Dedeman+Istanbul+Hotel.%0D%0AWe+do+appreciate+your+feedback+and+we+continue+to+thrive+to+improve+our+standard+of+service+at+all+times.+We+are+looking+forward+to+welcoming+you+back+to+our+Hotel+in+the+near+future.%0D%0AKind+Regards%2C%0D%0A
1 night business trip Jul 15, 2013
Business Traveler
FR
1.0 / 5Poor
Genuine Hotels.com guest review
Response by Dedeman Istanbul
Dear+Valued+Guest%2C%0D%0AFirst+of+all%2C+we+would+like+to+thank+you+for+taking+the+time+to+fill+out+our+survey+regarding+your+experience+at+the+Dedeman+Istanbul+Hotel.%0D%0AWe+do+appreciate+your+feedback+and+we+continue+to+thrive+to+improve+our+standard+of+service+at+all+times.+We+are+looking+forward+to+welcoming+you+back+to+our+Hotel+in+the+near+future.%0D%0AKind+Regards%2C%0D%0A
2 night business trip May 6, 2013
A Traveler
SE
4.0 / 5Excellent
Genuine Hotels.com guest review
Business trip Apr 6, 2013
A Traveler
TR
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night trip Feb 27, 2013
A Traveler
IL
4.0 / 5Excellent
Genuine Hotels.com guest review
4 night business trip Jan 19, 2013
Pedro
PT
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night business trip Nov 26, 2012
A Traveler
TR
4.0 / 5Excellent
Genuine Hotels.com guest review
Response by Dedeman Istanbul
Dear+Valued+Guest%2C%0D%0AFirst+of+all%2C+we+would+like+to+thank+you+for+taking+the+time+to+fill+out+our+survey+regarding+your+experience+at+the+Dedeman+Istanbul+Hotel.%0D%0AWe+do+appreciate+your+feedback+and+we+continue+to+thrive+to+improve+our+standard+of+service+at+all+times.+We+are+looking+forward+to+welcoming+you+back+to+our+Hotel+in+the+near+future.%0D%0AKind+Regards%2C%0D%0A
Business trip Sep 13, 2012
A Traveler
TR

TripAdvisor reviews for Dedeman Hotel Istanbul

Overall rating:Based on 481 traveler reviews

Most recent traveler reviews:

Overall Rating
"Some imperfections"
08/02/15 Masoud M
I really like the place and neighborhood. They serve great breakfast. Room servise is satisfactory. There are some minor imperfections; for instance, they didn't have tea spoon. Generally, I highly recommend here for a nice stay.
Overall Rating
"Uitstekend, excellent service"
07/31/15 Sezay C
Our stay during 4 days with 2 childeren (4 years, 7 months) in Dedeman hotel Istanbul was great. Special thanks for mister Ersin Söğütlü. He was very helpfull to arange everything with The reception. He was very polite. Our room was clean. All facilities were perfect. There was a restaurant at The 10th floor open untill 22 o clock open. With breakfast they made special fruit shake for my little girl of 7 months. THe service was excellent!!! Family Cabri from The Netherlands
Overall Rating
"Excellent place"
07/25/15 Alimaima New York City, New York
I will highly recommend this hotel - accommodation, facilities are high standard. I want to highlight the food they provide - I love it! Great view to the city from the room. Oh, only one thing I didn't like - they should prolong the working hours for sauna, gym and pool. Or even better to keep them open 24/7.
Overall Rating
"Recommended"
07/23/15 Mehmet K
Beginning from the crew in reception, all staff is extremely helpful. Rooms are modern and clean. The hotel is located in a quiet place, but still in the city centre. Public transport is very easy to access. I can recommend it to every business traveler.
Overall Rating
"Enjoyable stay"
07/21/15 black47Ireland Ireland
We stayed for one night at this Hotel while on a 2 day trip to Istanbul.The hotel is located on the European side of the City. We could not have our dinner in the restaurant because it was booked out,so we had it in the lounge instead.The service was of a high standard. I decided to have a homemade burger which did not impress me to be honest. My wife and daughter were happy with their meals. We were happy enough with our room which was to a high standard. We had breakfast the next morning. The breakfast was of a really high standard. It was a buffet style with plenty of variety. We were very impressed with the breakfast and cannot praise it enough. We would recommend this Hotel.
Overall Rating
"Good hotel but not so good location "
07/16/15 Peyman A Tehran, Iran
I stayed there last summer with my family and sister in law. Rooms are good and clean, breakfast is fine and variant, spacious lobby and big swimming pool and sauna and some good restaurants nearby. The main downside is to be far from any attractive place. The walking distance to nearest metro station is about 10-15 minutes.
Overall Rating
"Nice hotel, nice service, extra swimming pool, may need some "refreshing""
07/14/15 Robert R Chambery, France
Often offers very good prices which makes the hotel VERY interesting. Nice rooms, bed and very good service. The swimming pool is very big and nice + Jacuzzi. Massages and relaxing treatments available. Some carpets look old and may need changing. The breakfast is very good, Turkish breakfast and not the international breakfast that you can eat all around the world. The breakfast is below ground and it would be nicer if you had a better view or more windows.
Overall Rating
"My favorite hotel in Istanbul!!!"
07/03/15 KarmaFeinstein Tel Aviv, Israel
The Istanbul Dedeman is situated perfectly. It's a business hotel which gives you a warm and homey feeling as well as elegance and super service. I especially want to thank ANIL and his team for their warm welcome and for upgrading me on my last visit. The service is professional yet warm and kind. The room was amazing and enjoyed every minute of my stay. I will be returning to the Dedeman and will suggest it to my colleagues . Thank you Dedeman
Overall Rating
"Group tour in Turkey"
06/24/15 gladysdv1 philippines
I was part of a group tour from Manila and we were billeted in this hotel for 2 days while we were in Istanbul. I was quite worried because I did not really see good reviews in trip advisor and I do usually depend on that. First , the staff was friendly contrary to what was expected. Although, the check in staff did make us wait. A little organization on their part might facilitate the check in process. I had trouble in one of the elevators which was not working well. The room was clean, linens fresh and not smelly. The wifi was OK although there were times when it drops. Breakfast was good and there was a wide selection of Turkish food. There were no American breakfast except for the usual cereals, bread and fruits. I will recommend this hotel again.
Overall Rating
"istanbul"
06/22/15
the hotel is far from everywhere, is a good 3 star but not 5 star as claimed. internet very poor in the room keep cutting and when i asked for solution they said it is working and no solution. very good breakfast for 3 star hotel not 5 star.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews