I guess when you hear the word suite you would expect something nice. First off we got there around 9 or 10 at night and there were people hanging all around outside like some hang out place. It made you very leery of staying there. The guy at the front desk said that some people do live there, and there are people who stay there when they have a fire […] and are burned out of their home. For them I can see it being suitable if you have nothing or no place to live. But for traveling guest I would give it a 4 out 10. All the doors where me and my husband stayed were old and scratched up, around the edge of the door was old and looked warp by the weather, the couch in there was very dingy and didn't look clean, the coffee pot had a film all inside of it ( who would drink coffee out of that). The bed looked very, very lumpy and when we pulled the covers back it was the quilt that was lumpy with a thin top sheet over it, I guess to help make it look like it was smooth. The grass wasn't cut in spots and it look a complete mess. My husband said the breakfast was decent, but I never went to try it. We were there for three days and on the third day staying there it was empty cans in front of our room. Never will stay there again, and would not recommend it to anyone. Read moreGenuine Expedia guest review
Bed was squeaky and hard as a rock. Rooms difficult to find. hot breakfast looks scarry. i had bagle with cream cheese and i had to call in sick the next day because as was sich. NEVER STAY THERE AGAIN.Genuine Hotels.com guest review
"Stayed for business... very comfortable room"
Sort of hard to find.. not well marked for coming in at night..Genuine Expedia guest review
"Nice. and clean"
It was a good experience. at the hotel.Genuine Expedia guest review
I have stayed at many a hotel, and this place by far was the most hospitable, accommodating hotel I have ever stayed at by far! Keep up the good work and I can't wait until I'm in your area again! Thanks!Genuine Hotels.com guest review
People were very kind hotel is in a good central location. House cleaning did forget to leave more coffee packets for the coffee maker. I would definitely stay there again. Did I mention the staff was very kind.Genuine Expedia guest review
"Clean and comfortable. Great service"
Good value...clean and comfortable. Very large rooms. Wish we had more time to use all the amenities.Genuine Hotels.com guest review
very clean and staff was very hospitable. The hot buffet was a nice way to start off my day. Cleanliness of room was a plus.Genuine Expedia guest review
"good and convenient"
spacious, full size kitchen, breakfast included, in a busy area, close to high way and shopping mallsGenuine Hotels.com guest review
stay WAS FINEGenuine Hotels.com guest review
"nice place for the money"
great stay just off the interstate. large room, would recommend to friendsGenuine Expedia guest review
"Should only be a 2 star at best hotel"
In major need of updating! Room smelled musty and old. Changed rooms several times due to spiders in one and then overall dirtiness in other.Genuine Hotels.com guest review
The hotel is a little outdated but they are updating the rooms. Bed was very comfortable, there was a full kitchen, and the staff was very nice. We were there for a wedding so didn't need the kitchen.Genuine Expedia guest review
"Rooms need to be deep cleaned"
The rooms need to be deep cleaned. There were chips between bed and night stand, empty bottles behind night stand and shelves in all cabinets were disgusting. The graveyard shift clerk was very professional and pleasant.Genuine Hotels.com guest review
We had to move 3 times because the rooms were so dirty.Genuine Hotels.com guest review
Although the hot breakfast was just okay, the rest of our very short stay was wonderful! The room was HUGE, had a fully stocked kitchen, comfortable bed and couch, and was very clean. Will definitely be staying here again if we find ourselves in Ohio!Genuine Hotels.com guest review
"close to the zoo"
The hotel was not quite what we expected. The room interior was a bit dated and there was an air leak under the front door. The cleaning staff had not cleaned up well under the bed, there were beer bottle caps on the floor under the bed. OVerall it was an ok stay.Genuine Hotels.com guest review
"Comfortable with lots of room"
The hotel consists of older buildings in need of some repair and updating, but it is a very comfortable place in a good area. The price is good and the space is great, but a number of things in my suite were broken/unrepaired: the closet door was a folding one with nothing to grasp to open it; the tub had large pieces broken out of the porcelain and […] the caulking was in bad condition; the doors of both the refrigerator and freezer were attached on the wrong side with the opening side so crushed against the wall that it was impossible to open them normally (you could only open the freezer by putting fingers inside the rubber gasket at the top; to open the refrigerator, it was necessary to open the freezer first and then slide fingers inside the rubber gasket at the top of the refrigerator -- posing a considerable inconvenience!) The hotel is so hidden behind other businesses that it is difficult to find upon arriving. There was a problem with extreme rudeness by a breakfast buffet worker but that was not on "your time" (I had to extend my stay for a few days and it happened on my last morning there... Sad... Read moreGenuine Expedia guest review
"You get what you pay for"
I appreciated this hotels price because I could not afford much at the time of my stay. Staff was friendly and beds were very comfortable and the water was hot, but the conditions of the paint, appliances were old and looked cheap. I also did not like that they only gave you a couple of towels and when we asked for more towels and blankets, they did […] not have enough clean to give us. The lighting at night was very poor and we had a hard time finding our rooms and were to park when we came in at night. I noticed other people were as well when they stopped to ask us for help finding their rooms! The breakfast was mediocure, they didn't refill the food, so we had to get up early to get any decent breakfast. Read moreGenuine Expedia guest review
"Great Hotel for the Price"
This is the second time we have stayed at a Hawthorne Suites. It comes with a full kitchen (including a full size fridge, stove, microwave, dishwasher, and sink! Also has a living room with cable TV, desk, and sofa bed. We had a king size bed with beautiful white linens and was very comfortable. The tub/shower could use some updating, but for $68 I […] am not complaining! Overall, I love staying at Hawthorne Suites and would highly recommend it to anyone looking for a place to stay on a budget. Read moreGenuine Expedia guest review
"needs some maintenance work inside & outside"
We stayed two nights. First night was not satisfactory. Dead bolt inside handle was missing. Room was not set up ready for occupancy. The next morning there was a terrible leak in the bathroom from upstairs. We were moved to another room that morning. The second room was very nice, much better than the first. Second morning the cook did not show up […] for breakfast so there was nothing but bread for toast. No coffee, no juice only two muffins left from the day before. I did receive a discount for my trouble. Read moreGenuine Hotels.com guest review
"OK place, Staff inconsistent"
Our stay was ok. We were there for 4 nights. The breakfast was great the first morning. The second morning the waffle mix was thick and would not come out. The lady in charge of the food told several people she did not want to waste the batter so they would just have to wait until it dripped out. The third morning no one showed up so the was no hot […] breakfast. They only came to check the room one day while were there. Overall the staff is not very friendly. The last night we were there and it was raining when we returned to our room our keycards did not work. When we took them to the desk and asked the lady said we must have ran them over a magnet. We had 2 rooms with 4 cards and none of them worked. The buildings are older and could use some fresh paint. But for the price the rooms were nice enough. Read moreGenuine Expedia guest review
"Huge room with full kitchenette. Clean but old."
Great value for the price we paid. Had an infant with us so the huge space was nice. The bed was comfortable. The room just didnt give off a warm comfy cozy feel. Everything is dated. If I spent double I would have been disappointed but w were happy overall. Also, after reflecting on my replacement key experience, I question the safety. Basically I […] went up to the front desk around 11pm after getting back from a wedding. My room key wasn't swiping. Told the guy at the front desk, handed him my card, he asked which room number, I told him, he swiped it through the machine and handed it back. Nice guy but he didnt check to see if my name was in the computer or ask for ID. I could have found the card on the sidewalk... Read moreGenuine Expedia guest review
"OK for Price"
Property is showing signs of age on exterior. Rooms spacious and fine. Heated pool was anything but! Breakfast a surprise...nice. Good location and good value but don't expect too much.Genuine Hotels.com guest review
Hotel is old but clean. Nice staff and decent breakfast. Would stay again.Genuine Hotels.com guest review
staff was very helpful; room was very clean and quiet; good value for price; hot breakfast was good; room needed some minor repairs - toilet ran, shower curtain rod loose, but would definitely stay there again;Genuine Hotels.com guest review
"What a let down..."
We travel Nation wide our sons BMX racing competitions. So arrive at the hotel and check in early. Upon arriving the outside reminds me of an apartment complex and was a bit run down. The front desk staff upon checking in was curtious and helpful. Then go to our , it looked like a studio apartment. It was out dated and in need of some maintaining . […] The room smelled clean until later that night when the stench of a smoker had been in our non smoking room. Then it was time to go to sleep oh that was great. Apparently the old man above us has a dog and it likes to bark until he shuts it up. Yep getting woke up by a barking dog is always fun both nights we stayed. Now it was breakfast time oh that was even a not so great experience. Breakfast is suppose to be hot and served at 7am. Nope no hot breakfast or coffee. The ladies that make breakfast never showed. By the time someone showed the lobby was filled with very upset parents and kids starving and needing to be at their kids sporting event. Unfortunately we had to go spend money for breakfast. We asked about a discount rate but they said no manager will be around until Monday and gave us a email address and phone numbe to call. The next morning we had to get up early ate breakfast out because we couldn't take a chance of no one showing. Read moreGenuine Expedia guest review
Great!!Genuine Hotels.com guest review
We have always heard good things about this hotel and thought to give it a chance. It seemed like every room was full and the place was being used as a vacation resort. Tons of kids, people drinking right out side your door, and barely a spot to park. The noise was unbelievable. Couldn't sleep well, not to mention the uncomfortable bed. One night we […] came back and there were people laying on the paths through the hotel, passed out and a strong smell of alcohol. Besides that, the room had much to offer, but wasn't that comfortable to be in The internet service was non existent. Not planning to stay here again. Read moreGenuine Hotels.com guest review
Room was clean and spacious. Breakfast was good.Genuine Hotels.com guest review
"close to University"
Was well satisfied with accomodation.Genuine Hotels.com guest review
"Not bad for the money"
I rented three rooms. Two were OK, one was pretty tired and in need of renovation.Genuine Expedia guest review
Very friendly staff. Nice room. Way better than standard hotel room. Nice ammenities.Genuine Expedia guest review
The hotel is doing renovations. There are A LOT of long term "rental" people living there and the staff has their children in the pool all the time. The room was dirty (had not been dusted or the kitchen cleaned) and the air conditioner did not work. The did send maintenance over to "charge" the AC and it started working.Genuine Hotels.com guest review
"Priced right for a night's rest."
Erika at front desk was incredibly professional and personable. Rooms need updating, but very clean.Genuine Hotels.com guest review
"Loved this hotel!"
We booked this hotel without knowing much about it except hotel.com reviews and the price. Wow, were we surprised! Close to shopping and restaurants. Not only that, but the entire room is like a large efficiency. A full (read FULL) kitchen with large fridge, full stove/oven, sink, dishes etc. The room's decor was a little dated but still, it was like […] having our own apartment for a couple of days and a nice break from the road. Bed was extremely comfortable and never heard neighbors at all. Lots of privacy. Read moreGenuine Hotels.com guest review
The room was comfortable. The toilet was not working properly and the bathroom was not cleaned daily.Genuine Hotels.com guest review
"A good nights sleep"
If you are looking for a place to lay your head, this hotel is fine. I wouldn't make this a destination hotel. WI-Fi didn't work in our room, the room sign was laying on the porch and the lights in the room didn't all work. It was fairly clean but ther was nothing around the hotel to make me want to go back as a hotel of choice. I would say it was good, […] not great. Was worth what I paid. Read moreGenuine Hotels.com guest review
"One Night Stop"
Stay was alright. Room was a bit warm with the AC set to the lowest setting. Room smelled musty. For the price and our need of a place to stop for the night it worked. If staying for a longer period, no thank you.Genuine Hotels.com guest review
Our room was very damp and smelled like cat urine and dirty feet. The carpet from the door to the end of the bed was wet/damp. Hairdryer...had to hold the on button on to make it work. Was told by front desk that she was the only person on property and we would need to come to the front desk for towels. It was pouring rain and we were at the back of […] the property. There was garbage in boxes in front of the door. WIreless did not work in room. Breakfast was not refilled and kept up. The bed was comfortable. Wouldn't stay here again. Read moreGenuine Hotels.com guest review
"Close to University of Toledo and Maumee, Ohio"
The Hawthorn suites is dated; the lobby is acceptable but the rooms are in dire need of updating. Property in nice area with stores and a variety of restaurants nearby. The staff was very friendly and knowledgeable about the area; in fact I would say it is their friendliness that helps the hotel maintain their 3.0 star status. Overall for what we paid […] I was satisfied with the hotel. Read moreGenuine Hotels.com guest review
We attended a concert at the Toledo Zoo Amphitheatre. This hotel was less than six minutes away from the zoo and worked well for us. We would definitely stay here again.Genuine Expedia guest review
"in need of lots of maintenance"
Not very happy with the building maintenance - exposed unfinished rough support lumber and sheetrock on the exterior in several places, what was painted was in poor condition. Sofabed mattress was very worn on one side. Pillows were all flat. Not enough towels for the number of guests in the room, so had to get them from the desk along with bedding […] for the sofabed. Ran low on hot water in the shower. Breakfast offerings not very good. Staff was very congenial. Read moreGenuine Hotels.com guest review
old and grungy - bed was comfortable - needs major up-datingGenuine Hotels.com guest review
"Very BIG room"
The room was very spacious and clean. It made me want to stay longer than the overnight/passing through that I was doing The only problem was that the TV remote batteries were almost dead and I couldn't operate the TV.Genuine Expedia guest review
"CLOSE TO MANY STORES"
over all the hotel was ok it is not a 3 star like it was rated. The room was clean and had a kitchen. It was very outdated. We slept well and for the price it was worth it.Genuine Hotels.com guest review
The first room we were put in had a broken shower and they ended up upgrading us to a pent-house room. This was very nice. Very friendly and attentive.Genuine Hotels.com guest review
"So comfortable we added 3 nights!"
The staff are very helpful, we got a 3rd party rate on the 1st night and they matched that rate for the remaining 3 nights. Our unit was large and well furnished. What a great bed! Having a full kitchen saves so much money since we cooked our own meals. The breakfast daily had lots of alternatives and was a satisfying way to begin our days. On Wed. […] there is a light dinner (and cookies :), we had chicken salad on crescent which was excellent. Highly recommended! Read moreGenuine Expedia guest review
Want the management to know that Erika the front desk attendant is really nice and super helpful. She was very helpful in suggesting a nearby local restaurant for dinner.Genuine Hotels.com guest review
we didn't receive clean towels everyday; coffee pot was left dirty upon arrival (from previous occupant); no garbage liner in the garbage can; our door lock malfunctioned on the 2nd day--needed to get maintenance to replace whole door handle and lock mechanism. took over 30 minutes just to get into our room that evening. I wanted to buy detergent to […] use the laundry facilities and the front desk was out. I had to wait until the next day. Then they were out of quarters, so I had to drive to another store to try and get change for the washer/dryer. There seems to be a lot of issues with this hotel, but the staff for the most part, was very friendly. They kept apologizing for all the blunders, but it was still very irritating to constantly have issues arise. Read moreGenuine Hotels.com guest review
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