"room need more clearn"
The booth room are not clearn.Genuine Hotels.com guest review
Manager and staff, were so kind and helpful. Beautiful, clean, and comfortable times three..:-), lovely extras..:-)Genuine Hotels.com guest review
Great location - except heavy traffic due to holidays shopping.Genuine Hotels.com guest review
"walk to Lotte World"
Pros: Bus from Incheon Airport stops right in front of hotel. Concierge staff is very friendly and very helpful. They carried our bags on the date of departure out to the bus station and showed us how to do everything about getting the right bus back to the airport, etc. Cons: For the price of the room, it was not worth it. Room was fairly small and […] everything in the hotel is VERY expensive including breakfast and all of the drinks in the refrigerator. Read moreGenuine Hotels.com guest review
"Compound building with MRT, supermarket, stores"
Wonderful stays in both 2 Lotte hotels in 2010 and 2013Genuine Hotels.com guest review
"Pleasant but needs improvement"
There were water bottles missing from my hotel room when I checked in but the housekeeping maid replaced the missing ones with new ones the next day. Still it was difficult to get by with just 1 bottle of water. Also the bathroom walls had what looked to be hair dye on them. It would be wise for the hotel to paint over this before their next guest is […] booked into that room. Read moreGenuine Hotels.com guest review
The staff at the Lotte World Hotel is absolutely wonderful. The hotel had an amusement park and the largest Lotte Department store attached to it.Genuine Expedia guest review
Very clean room and easy to access internet and public transfortation Especially for entertainment park accessGenuine Expedia guest review
Awesome!Genuine Hotels.com guest review
Very convenient location but the my room had a very bad odor.Had to request for the air purifier to take out the smell.Genuine Hotels.com guest review
"Week-long business trip -- very nice hotel"
Very comfortable well-maintained room, helpful staff and convenient access to Seoul's subway system.Genuine Hotels.com guest review
"business traveler approves and will return"
The property is part of an amusement neighborhood and connects to vast basement level mall shopping. The city lake across the street is perfect for jogging or walking around. Hotel staff is very polite and helpful. Solid value for the business traveler.Genuine Expedia guest review
I got a free upgrade when I was in this hotel. It has a very clean and nice room. Everything was PERFECT!!!!!!!! Service is also PERFECT!!!!!! I loveeeeeeeee it!!Genuine Hotels.com guest review
"One of the best in Seoul"
The hotel was perfect from start to finish. Upon check-in, we were upgraded to the suite for both rooms and were given a 4gb usb drive as gift for the upcoming holiday season. the suites are very spacious and clean with everything you can imagine you'd need on a trip. the hotel location is conveniently located with Lotte World and a small lake within […] walking distance or up to 5 subway stops (no transfers) to the hip gangnam area. highly recommend. one of the best places to stay in Seoul. Read moreGenuine Hotels.com guest review
"The Best Hotel..."
The best, Impressive facilities, great service! This time I attended a conference and my visit was a very short one but I will definitely come back to enjoy the hotel and the theme park thoroughly!Genuine Expedia guest review
"Club level services are great"
All in all, a great stay. Club service level was fantastic including drinks, snacks, access to business center, spa/sauna. Service was professional and always helpful. Hotel location is OK. Connected to Lotte Department store and near Jamsil station.Genuine Hotels.com guest review
"great hotel for me..."
Very nice hotel in a great location. Easy access to underground rail. All staff were good at english.Genuine Expedia guest review
Good!! All good! Good to stay for shopping. There is shuttle service to the airport too. It is very convenience.Genuine Expedia guest review
Nice hotel, with spacious, clean and well equipped rooms. Service is fast, and with a good smile. Especially you can buy Lotte world discount free cupon in front desk!Genuine Expedia guest review
It was good experience that staying in lotte hotel during my vacation. This hotel is owned by the Lotte department store chain and is next to Lotte World, the world's biggest indoor children's theme park. Good location, friendly staffs,clean room, nice service. I will recommend my friend whenever somebody wants to know where is good place to stay in […] korea. I will definitely come back to enjoy the hotel and the theme park thoroughly! Read moreGenuine Expedia guest review
My stay at Lotte WORLD Hotel was a great experience. The metro stop is right under the hotel. You have a huge theme park attached to it and an underground shopping mall. Great stay. The catch is that there is more than 1 Lotte. Make sure that you book the one with right address.Genuine Expedia guest review
"good hotel for business"
Nice hotel. central to a lot of activities. good location.Genuine Expedia guest review
My stay at the Lotte Hotel has alway been very positive.This is the only hotel my family have statyed when we visit Seoul.Thank youGenuine Hotels.com guest review
Restaurants in Hotel are very expensive.Genuine Hotels.com guest review
Excellent hotel, friendly and extremely helpful staffs. Advance notice given on bus to airport and detail and exact direction to all attractions I wish to go to.Genuine Hotels.com guest review
If you are going for Lotte World and expensive department shopping this hotel is perfect. Lotte department is in the same building, and here you can find all the expensive brands like LV, Gucci, ETRO...etc. Little far away from the night market, but subway is then just perfect. The staffs are like Korean hospitality, very friendly :)Genuine Expedia guest review
"i guess you get what you pay for"
service was above average hotel was very run down strange sewer smells were permeated from the room- i have an inkling this is due to the recent floods and rain in korea location is far from downtown and traffic horrendous will stay closer to downtown areaGenuine Expedia guest review
"Weekend at Lotte World"
Excellent weekend stay. From the moment my family checked-in to check out everything was near perfect. The hotel manager even walked my family and I to our car to ensure our comfort. The hotel provides discount tickets to Lotte World Park - a savings of nearly one third the price for adults. I recommend this hotel for couples and families to stay […] at. I will take my family there again Read moreGenuine Hotels.com guest review
We had three rooms and each room was so hot even with the temperature turned as low as it could go. They brought us fans but had run out of fans when our 3rd rooms requested one so I assume others had the same complaint.Genuine Hotels.com guest review
"Weekend in Seoul"
Superb hotel and facilities, great service, very clean and modern room, wonderful view. Will always try to stay there when I visit KoreaGenuine Hotels.com guest review
Location is great, hotel is very comfortable, staff are friendly, very helpful and proactive.Genuine Hotels.com guest review
Great location. Fantastic staff who are helpful and speak good English. Hotel transfer services make it convenient to travel between the 2 shopping districts.Genuine Hotels.com guest review
"Highly recommended for family vacation"
I traveled with 2small kids, 2yo and 6yo, and my retired parents. We got 2 adjoining character rooms which was convenient and the kids have more room to run around too. Impressed with the cleanliness , kids friendly bathroom (kids' height basin and potty seats) and even an air purifier in the room! You get discounted entry tickets into Lotte World and […] cut the queues by buying them at the hotel. Very good value for full day pass. We went to Lotte world 3 out of the 7 days we were there. Whilst we were in lotte world, my parents either shop at lotte dept store, or take the shuttle bus to lotte Seoul hotel, where they are right in the midst of myeondong, cheonggyecheon and could visit the city hall and deoksugung. Convenient for us with 2 kids too. I appreciated having a supermarket and food hall just below the hotel to grab food and quick bites, esp when we have 2 little ones. There is also a really nice folk museum that you have access to with the lotte world entry, as well as an ice skating rink! Can't be better. Will highly recommend to anyone travelling with kids and parents and you want to be able to cater something for everyone. Oh yah, also you can take a short cab ride to Garosugil -super chic place with nice shops, cafes and reminds me of soho in NYC and London . Check it out ! Read moreGenuine Hotels.com guest review
A great hotel to stay on a holiday! The hotel is conveniently located with easy access to the subway station & shopping malls. You can also take the free shuttle bus from hotel to Myeong Dong for more shopping. The room is very nice, comfortable & well-maintained & the staff are very friendly, helpful & fluent in English. You also get great savings […] buying the Lotte World Theme Park tickets from the hotel too! Read moreGenuine Hotels.com guest review
Fantastic location, stunning views and shuttle bus makes it easy to get between locations. Only downside is the hotel is so huge it is really easy to get lost in!Genuine Expedia guest review
"Nice hotel next to Lotte World Theme Park & Subway"
The luxury hotel location is good, just next to Lotte World Theme Park, Subway & Departmental Store. It is important to stay near subway as it is the easiest mode of transport to get to anywhere you want to go. Room cleanliness is tip-top and child family, the hotel staffs are helpful, polite and friendly. Nothing much I can complain about regarding […] the service and standard of the hotel stay except for the slow free wifi connection and limited room service menu. Definitely a must stay hotel for family. Read moreGenuine Expedia guest review
I have been staying at the Lotte Hotel World about 8 times now. Always great service and a very comfortable hotel. Highly recommendable.Genuine Hotels.com guest review
"Lotte World Seoul"
The lobby staff are very professional and efficient in getting us our room. Room is kept is a very good condition. Superb service and experience.Genuine Expedia guest review
The hotel is very clean and comfortable. Room is spacious, staff helpful. Situated next to Lotte Department Store, high quality lunches and dinners at reasonable prices are easily available. Only thing is the breakfast is expensive, and if you want to enjoy the convenience of a buffet breakfast, you will have to pay. Not worth it with young kids who […] don't eat much, but I guess you just have to take it as part of the accommodation cost. Read moreGenuine Hotels.com guest review
I stayed in the hotel end of February for Generally speaking, the hotel is okay, nothing fancy, nor modern, but clean and functional. . The sheer size avoids to get any cozy feeling however. Internet is free but was very slow. Gym is actually a good one here. However be aware that the breakfast is a huge rip-off. In my case it wasn't included in the […] room rate, which is acceptable, but they charged 42k Won for it! The breakfast wasn't bad, not an impressive selection but acceptable. But compared with the W hotel Walkerhill, where I just had a business breakfast, it falls far far behind. By the way: the W charged me 31k Won as a walk-in guest. I don't understand the pricing policy of the Lotte hotel at all, especially for a family hotel like that it is very unique to charge 1/3 of the room rate for a mediocre breakfast buffet. So be warned and make sure to book the room with the breakfast included. Without that very bad experience, the hotel deserves a 4 star rating. Glitches in room quality but makes it up with very good service. Read moreGenuine Hotels.com guest review
Everything is good, the staff is nice and friendly, the room is tidy, and it is near the Lotte world and supermarket. However, the hotel is a bit old.Genuine Expedia guest review
"The best I've ever experienced"
The moment that I was warmly greeted by Ms. Lim upon arrival, I knew that I'm staying at a reputable establishment. The services and quality are top notch! I will definitely stay at Lotte Hotel World again!Genuine Hotels.com guest review
"Not value for money, poor service, dim room"
Was attended by a unfriendly staff when I check in on the first day. The room was really small and dim. can't do any reading while in the room. The cleaning lady just came into the room without ensuring there is no one. Don't expect much fm this hotel, regretted paying so much and yet get treated badly with poor service, for the same amount, rather […] stay at other hotel. Read moreGenuine Hotels.com guest review
"Beside Lotte World"
Big room and clean. Amenities are good. Lots of shopping, including DFS and Lotte World amusement park are just downstairs. Direct airport bus transfer from Incheon Airport and Gimpo Airport. Free shutter bus to Lotte Hotel at MyeongDong.Genuine Hotels.com guest review
"Unforgettable for family with children"
Our 3 nights stay was indeed exciting for us. Surroundings was awesome. Hotel was just adjacent to lotte department store duty free and very near subway which was just in the basement of the hotel . Lotte world theme park was just a few steps away......It was an unforgettable stay in Korea. Highly recommended if u want a relaxing place with nice view […] you ll never forget..... Read moreGenuine Hotels.com guest review
This is grand hotel n their staff are friendly n helpful. The concierge andx reception staff are most willing to provide information to customers. they are very professional and their English understanding is bestof all other hotels that i've stayed.Genuine Hotels.com guest review
Location is not great unless u are there only for lotte world n do not intend to do much shopping n sightseeing. Far from Shopping belt about one hr commute however there is a free shuttle between lotte hotel world n lotte hotel seoul. Far too from incheon airport abt 1.5hr by cab. Pluses include staff who speak english n very prompt service. Phone […] calls r all answered in english. Also adjoining a subway n airport limo service stops outside the hotel.. Tips r politely refused n though housekeeping staff speaks no english they r extremely accommodating. Overall a good hotel except for location. However if u intend only to visit the theme park n do some browsing, this place has enough to entertain u for a good 2 days. 12 floors of shopping floor at lotte world shopping mall n lotte mart. Nice restaurants on top floors of lotte shopping mall. Hotel is well maintained though deco is rather dated. Overall a pleasant stay but would recommend staying at lotte hotel seoul which is right smacked in myeondong. U can always take the free shuttle for a day at lotte world theme park from there. Read moreGenuine Hotels.com guest review
"Seoul in 1 weak"
We arrived at 18:00 local time, Hotel reciption and check in take less than 10 min. Rooms was clean not so luxurious furnished, my room the A/C was not working & we did not sleep well at that nihgt (i read same comment from other guest in tripadvisor ) but 2nd day i called them and was fixed. The location, of the hotel is excellent, the lotte world […] in the same building of the hotel, there was also shopping center and arcade in same building so my kids(12& 16 yrs ) enjoyed the place. Another adv. of the hotel is easy access to subway (central line ) were you can go easly to most of the downtown and center of Seoul Read moreGenuine Hotels.com guest review
"Loved the Lotte!"
Had a wonderful stay of about five days. The staff is incredibly friendly and helpful, with even the bellboys speaking wonderful English. The common areas and the room itself were very beautifully decorated and well appointed. The gym is very clean, well-lit and well-furnished. And the hotel is sitting right on top of a giant department store, shopping […] center and subway station. It is very easy to catch the fast, modern subway to any part of the city. Read moreGenuine Hotels.com guest review
"Family vacation at Lotte Hotel World"
Hotel facilities & location are good, only walking distance to Lotte Amusement parks, subway station and subway shopping stores & departmental stores. Gym facilities is very good. FYI, they also provide T-shirt, short pants, socks & shoes with no charge. Just return those items after using. With subway, travelling around Seoul was a breeze!. Communication […] with Front desk is not a problem as they can speak English and very helpful & friendly. Will definitely stay there again. Read moreGenuine Hotels.com guest review
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