"Lovely & Friendly"
Stayed for a quick business trip and would again. Lobby area lovely, location great for my needs. Room is a bit dated, temp was too warm. Very quiet and adequate. Never saw any pricing for meals so I was a bit shocked at dinner price. Otherwise, great. Service, stellar!Genuine Hotels.com guest review
Really good Hotel and very good staff, we stay 4 days in this hotel.Genuine Expedia guest review
We (1 adult, 2 children) stay here for 9 nights (25.19.2014-03.11.2014). We lived on 19th floor, view on the highest building in Seoul (it still under construction). We had a lot of bathing accessories, big bar (didn't use - for charge) in room, even mobile phone for rent. I didn't like cleaning - there was dirt on a floor, carpet in spots. Begs was […] ok. comfortable and clean. Minus was not enough light in the evening for reading and drawing for children. Location is very good - lotte world, lakes near, access to subway, olimpic park and grand children park through some stops. Stop to the bus to Everland is at the intersection near lotte department store.Good shopping, a lot of places to eat. Try Korean restaurant on the 3 floor of Lotte World (free access from lotte department store) and visit Folk museum (no extra pay, if you buy pass to lotte world)! Read moreGenuine Expedia guest review
"Very comfortable room and convenient location"
This is my second time staying at Lotte Hotel in Jamsil. Even though the location is outside the main Gangnam hot spots, it is close to the subway and now with the second Lotte in operation, it will be its own hot spot.Genuine Expedia guest review
Airport bus stop behind the building in front of the rear entrance. Bus comes every 15 to 30 minutes. Close to a metro station and various tourist attractions. Therefore, relatively heavier traffic on the roads around the area. One 110v outlet was available in the room. A non-internet-ready cell phone is available for tenant(s) with free incoming calls […] and texts but with extremely high rates for outgoing calls and texts. Carpetted floor. No balcony. Free wifi around the entire building. Read moreGenuine Expedia guest review
"Lotte World is ok, but not great"
Nice hotel, decent location, rooms are small and tiring. Hotel is located in Chamsil, which is southeast of downtown Seoul. There is a #2 subway line under the hotel which makes it convenient to get to downtown, but it takes 30 mins by subway. Hotel seems to cater to Chinese tourists and their spending at the Lotte duty free shop. Good business by Lotte […] group, but seems to cheapen the luxury hotel experience. Overall, not a bad place to stay. Read moreGenuine Hotels.com guest review
We stayed one night before leaving for airport. Very comfortable, clean, and friendly staff. Next to amusement park, shopping, and duty-free shops. Direct bus line to the airport is right on the street.Genuine Expedia guest review
The facility of this hotel is well maintained and beautiful. The location is good and very convenience to take the train. There are 2-3 lobby facilitators who are very attentive to the guests passing by and assist the guests with questions. Front Desk and Concierge should show more smile and use the guest names. I called Concierge a couple of times, […] but the agents never addressed me with my last name. Concierge was very efficient and good at researching when I asked questions, but they did not provide me any recommendations or insightful information. One bellman who helped us both at arrival (from bus stop to the Front Desk) on 7/18 and check out on 7/21 recognized us and provided excellent service. His smile and professionalism are the big asset to the Front Office team. Housekeeping was very good. Room Attendants were polite and our room was serviced well. One disappointment - on the departure date, we wanted to sleep in (forgot to put Do Not Disturb sign as we were so tired the night before), but we were disturbed by someone knocking our door early in the morning. Restaurant was packed and certain group of people were loud and kids were running. It would have been nice if the restaurant managers watched over more carefully and take action. Overall, the hotel is very busy and seems to be a group hotel. We still did have a good stay. Thank you. Read moreGenuine Expedia guest review
it was one of the best hotel i have had. it has great views and the food in the club lounge was awesome for both an asian and american.Genuine Expedia guest review
"Worth the stay if visiting Lotte World"
Hotel rooms are a little old and small but overall it's a nice hotel and service was quite good. There is one big problem though, which is not exclusive to only Lotte Hotel, but is a common problem at other hotels in Seoul as well, and that is hotel guests smoke in non-smoking rooms. Of course it's not all rooms but if you get unlucky, you get stuck […] in a room where the previous guest was smoking in the room and you can still smell the cigarettes. Hotel service is nice enough to change rooms if you request it, assuming there are rooms available at your booked rate. The hotel needs to be more forceful about guests who smoke in non-smoking rooms (make them pay a penalty, for example) but they don't seem to do anything about it. Sometimes you can smell the cigarette smoke while walking down the hallway to your room, even though the entire floor is supposed to be non-smoking. Read moreGenuine Hotels.com guest review
"Large quiet convenient and very friendly. Excellen"
Excellent rate Friendly and convenient to a lot of venues and my friends south of the Han RiverGenuine Expedia guest review
"The best location to move in Gangnam area."
It was very much comfortable to stay at your hotel. One of additional preasure was to use Sauna everyday. Location was also good to ride subway.Genuine Hotels.com guest review
"Nice hotel but the internet is horrible"
In a country like Korea, you do not expect horrible WiFi...it often took like 10-15 minutes of effort to hook up to the wireless internet....and other reviewers have had issues as well. In this day and age, this is unacceptable and the hotel should address this. Otherwise, a very nice hotel with a great location.Genuine Expedia guest review
"Overall, I was very satisfied"
I stayed at Lotte World Hotel for my business trip in Korea, and I loved the location. The complimentary breakfast buffet wasn't too fancy but had just enough varieties of food I needed for my breakfast. Duty Free was very easily accessible as Lotte Department store is right next to it. What was most convenient for me was the subway (line 3) connected […] with the Hotel. Room's not too big but not cheap and dirty either! Read moreGenuine Hotels.com guest review
Beautiful hotel with great employees.Genuine Hotels.com guest review
"Very nice hotel to stay"
I had stay almost all of the upscale hotel around Seoul and Gangnam area, Lotte hotels are the one that I keep come back.Genuine Expedia guest review
"room need more clearn"
The booth room are not clearn.Genuine Hotels.com guest review
Manager and staff, were so kind and helpful. Beautiful, clean, and comfortable times three..:-), lovely extras..:-)Genuine Hotels.com guest review
"Predictable 5 star Hotel"
In terms of quality you get what you pay for. This is a huge and predictable hotel with very friendly staff that provides a confortable stay. On the positive side the hotel has a very convenient department store and supermarket in the same building. On the negative, it is not as close to the main attractions (although not realy a problem since the subway […] station is just below) and room service has some ridiculous prices —e.g. US$ 10 for a soft drink. I subtract one star because I like when hotels surprise you. This hotel provides the 5 strar experience one would expect. Nothing less, nothing more. Read moreGenuine Expedia guest review
Great location - except heavy traffic due to holidays shopping.Genuine Hotels.com guest review
"walk to Lotte World"
Pros: Bus from Incheon Airport stops right in front of hotel. Concierge staff is very friendly and very helpful. They carried our bags on the date of departure out to the bus station and showed us how to do everything about getting the right bus back to the airport, etc. Cons: For the price of the room, it was not worth it. Room was fairly small and […] everything in the hotel is VERY expensive including breakfast and all of the drinks in the refrigerator. Read moreGenuine Hotels.com guest review
"A great hotel to stay"
The hotel experience was great. The staffs were great and helpful.Genuine Expedia guest review
"Compound building with MRT, supermarket, stores"
Wonderful stays in both 2 Lotte hotels in 2010 and 2013Genuine Hotels.com guest review
"Pleasant but needs improvement"
There were water bottles missing from my hotel room when I checked in but the housekeeping maid replaced the missing ones with new ones the next day. Still it was difficult to get by with just 1 bottle of water. Also the bathroom walls had what looked to be hair dye on them. It would be wise for the hotel to paint over this before their next guest is […] booked into that room. Read moreGenuine Hotels.com guest review
The staff at the Lotte World Hotel is absolutely wonderful. The hotel had an amusement park and the largest Lotte Department store attached to it.Genuine Expedia guest review
Very clean room and easy to access internet and public transfortation Especially for entertainment park accessGenuine Expedia guest review
Awesome!Genuine Hotels.com guest review
Very convenient location but the my room had a very bad odor.Had to request for the air purifier to take out the smell.Genuine Hotels.com guest review
"Week-long business trip -- very nice hotel"
Very comfortable well-maintained room, helpful staff and convenient access to Seoul's subway system.Genuine Hotels.com guest review
"business traveler approves and will return"
The property is part of an amusement neighborhood and connects to vast basement level mall shopping. The city lake across the street is perfect for jogging or walking around. Hotel staff is very polite and helpful. Solid value for the business traveler.Genuine Expedia guest review
I got a free upgrade when I was in this hotel. It has a very clean and nice room. Everything was PERFECT!!!!!!!! Service is also PERFECT!!!!!! I loveeeeeeeee it!!Genuine Hotels.com guest review
"One of the best in Seoul"
The hotel was perfect from start to finish. Upon check-in, we were upgraded to the suite for both rooms and were given a 4gb usb drive as gift for the upcoming holiday season. the suites are very spacious and clean with everything you can imagine you'd need on a trip. the hotel location is conveniently located with Lotte World and a small lake within […] walking distance or up to 5 subway stops (no transfers) to the hip gangnam area. highly recommend. one of the best places to stay in Seoul. Read moreGenuine Hotels.com guest review
"The Best Hotel..."
The best, Impressive facilities, great service! This time I attended a conference and my visit was a very short one but I will definitely come back to enjoy the hotel and the theme park thoroughly!Genuine Expedia guest review
"Club level services are great"
All in all, a great stay. Club service level was fantastic including drinks, snacks, access to business center, spa/sauna. Service was professional and always helpful. Hotel location is OK. Connected to Lotte Department store and near Jamsil station.Genuine Hotels.com guest review
"great hotel for me..."
Very nice hotel in a great location. Easy access to underground rail. All staff were good at english.Genuine Expedia guest review
Good!! All good! Good to stay for shopping. There is shuttle service to the airport too. It is very convenience.Genuine Expedia guest review
Nice hotel, with spacious, clean and well equipped rooms. Service is fast, and with a good smile. Especially you can buy Lotte world discount free cupon in front desk!Genuine Expedia guest review
It was good experience that staying in lotte hotel during my vacation. This hotel is owned by the Lotte department store chain and is next to Lotte World, the world's biggest indoor children's theme park. Good location, friendly staffs,clean room, nice service. I will recommend my friend whenever somebody wants to know where is good place to stay in […] korea. I will definitely come back to enjoy the hotel and the theme park thoroughly! Read moreGenuine Expedia guest review
My stay at Lotte WORLD Hotel was a great experience. The metro stop is right under the hotel. You have a huge theme park attached to it and an underground shopping mall. Great stay. The catch is that there is more than 1 Lotte. Make sure that you book the one with right address.Genuine Expedia guest review
"good hotel for business"
Nice hotel. central to a lot of activities. good location.Genuine Expedia guest review
My stay at the Lotte Hotel has alway been very positive.This is the only hotel my family have statyed when we visit Seoul.Thank youGenuine Hotels.com guest review
Restaurants in Hotel are very expensive.Genuine Hotels.com guest review
It was a pleasant stay except for the error at the front desk, giving us a single room instead of a family room. They claimed its a honest mistake eg. Room no 2212 instead of Room no 2122. Good for leisure or business as transportation is convenience,Genuine Hotels.com guest review
GoodGenuine Hotels.com guest review
"Great place to stay"
We stayed here for 3 nights at the end of a month-long trip to Japan and Seoul. My husband and 11 year old daughter thoroughly enjoyed the adjoining theme park and I enjoyed the shopping complex also on site. The hotel was conveniently accessible on the Seoul subway and the Gangnam vicinity was also quite handy, being 3 or 4 subway stops away. The shopping […] centre has lots of eating options available including the excellent Hard Rock Cafe, TGI Fridays, some great Korean options, Mexican etc. Rooms we're comfortable at the hotel, the foyer was lovely and see ice was excellent. Highly recommend. Read moreGenuine Hotels.com guest review
"Stay here if going Lotte World"
Stayed here mainly for Lotte World. Otherwise not much reason to stay here. Rooms are a bit dated, but anyway you won't be expecting to stay in the rooms for long. One major plus in terms of location is that it's located near the bus terminals for the Alpensia ski resort and airports. Another good thing about staying here are the reduced prices for […] Lotte World tickets Read moreGenuine Hotels.com guest review
Ideal location for us as we had planned to visit the Adventure park and Kidzania while we were there for 2 nights. Definitely not as central and vibrant as Myeongdong but served our objectives. Kids loved it and rooms were very comfortable.Genuine Expedia guest review
"Next to lotte world theme park."
Decent hotel but too pricey. And need to pay extra for use of many if the facilities. Eg biz center, printing (payment to use biz center does not include printing), third person use of pool (even though we pay for 3 person family room). Hotel looked old (aged). No special for birthday. Gift shops too small. Offer Good rate for theme park tickets. Limited […] playstation games. Read moreGenuine Expedia guest review
"Stayed for 2 nights, 5 star standards"
Room is well maintained and clean. Nice toilet with complete toiletries. Pillows and beds are comfortable. Hotel location is near to the theme park and there is a 40% discount on the tickets. The hotel staff are well versed in English, thus no problem in communication. They are very attentive and helpful too. Recommended to stay there especially if […] you are planning to go to the theme park. Additionally, the hotel is interconnected the shopping malls and sunwatchable station. Very convenient. P Read moreGenuine Expedia guest review
"Overall great hotel to stay with family"
We enjoy the hotel stay very much. The checkin was delayed as we could only get the room at 2.40pm instead of 2pm. However the staff was friendly. The room was clean but the carpet does not appear too clean to me.Genuine Hotels.com guest review
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