All hotels in Seoul, South Korea
1 room, 2 adults
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240, Olympic-ro, Songpa-gu, Seoul, Seoul, 138-220, South Korea, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.4 / 5Excellent

Score breakdown (from 572 reviews)

  • Location
    Great location
  • Service
    Fantastic service
  • Amenities
    Great amenities
  • Room
    Room is all right
  • Comfort
    Uncomfortable
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5.0 / 5Outstanding
"Great stay!"
Check in and staff were very friendly and helpful. The bed was comfortable if you like hard beds, the room was clean and very general. The view to the city was great in both the day and night. Very close to train stations and lots of restaurants.
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2015
Marlon
US
4.0 / 5Excellent
The hotel is older and started to show age. Worn carpeting and dated decor. Clientele changes to tourist group, instead of business travelers.
Genuine Hotels.com guest review
Response by Lotte Hotel World
Dear. Guest, Thank you for staying at the Lotte hotel world for your recent stay in Seoul, Korea and thank you for sharing your experience with us. Your thoughts and concerns are much appreciated and it will help us to improve our service in future. Thank you again and look forward to have you with us again with better service.
3 night family trip Dec 11, 2015
A Traveler
US
5.0 / 5Outstanding
"Excellent hotel!"
very kind staff, room very clean, excellent location. There are everything!
Genuine Expedia guest review
Response by Lotte Hotel World
Dear guest, thank you for staying with us and sharing your opinion on Expedia.com. I'm glad to hear that you had a great time in our hotel. We're trying our best effort to provide you better service than ever. Thank you and I hope to see you in the next time!
Other trip Oct 21, 2015
A Traveler
US
4.0 / 5Excellent
"USB plugs"
Need more considerations for foreigner traveler who does not have the same 220v plugs. Install at lease 4 USB outlets. Sink is too shallow, the water splashes out easy. Not enough luggage racks for two travelers. I had 3 nights stay, but the key does not work on the second night.
Genuine Expedia guest review
Response by Lotte Hotel World
Dear guest, thank you for staying with us and sharing your opinion on Expedia.com. I'm sorry for your inconvenience, and we will add more international adapter in our room during renovation. Thank you and I hope to see you in the next time!
Other trip Oct 9, 2015
Gold member
US
5.0 / 5Outstanding
"Pretty nice"
Rooms were a little smaller than expected but otherwise top notch. Service was great with a lot of things to do in the area.
Genuine Hotels.com guest review
Response by Lotte Hotel World
Dear Jonathan, thank you for staying with us, and sharing your opinion on Hotels.com website. I hope to see you again in your next visit in Korea. Thank you:)
1 night romance trip Sep 29, 2015
Jonathan
US
4.0 / 5Excellent
"nice hotel but seems to be going a little down hil"
stayed here several times but it seems to be going down a bit
Genuine Expedia guest review
Response by Lotte Hotel World
Thank you for staying at the Lotte hotel world for your recent stay in Seoul, Korea and thank you for sharing your experience with us. Your thoughts and concerns are highly valued to us that it will help us to improve our services in future. Thank you and look forward to have you with us again!
Other trip Oct 3, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice hotel close to shopping and attraction"
clean and excelent, all hotel staff are frendaly and hotel near the shopping and attraction
Genuine Expedia guest review
Response by Lotte Hotel World
Thank you for staying at the Lotte hotel world for your recent stay in Seoul, Korea and thank you for sharing your experience with us. Your thoughts and concerns are highly valued to us that it will help us to improve our services in future. Thank you and look forward to have you with us again!
Other trip Oct 3, 2015
A Traveler
US
5.0 / 5Outstanding
"weekend get away"
The only negative thing that I can say is that the hotel rooms are due for a renovation.
Genuine Hotels.com guest review
Response by Lotte Hotel World
Dear. Christopher, Thank you for staying at the Lotte hotel world for your recent stay in Seoul, Korea and thank you for sharing your experience with us. Your thoughts and concerns are highly valued that it will help us to improve our services in future. I'm glad that you enjoyed your stay with us and we will check our room facilities to improve. Thank you again and look forward to have you with us again with better service. Best regards, Lee, Moo Heon General Manager
2 night family trip Sep 26, 2015
Christopher
US
3.0 / 5Good
"There are better"
This has two major things going against it: 1. Unless you plan to visit Lotte World (essentially, Korean Disneyland) or the mall, it's far from almost everything fun. It will take at least 45 minutes to get to Hongdae or Itaewon during the afternoon. 2. It's old. The rooms show major signs of wear. We ended up changing our stay to the Plaza across from Seoul City Hall, which ended up being much nicer and cost less.
Genuine Expedia guest review
Response by Lotte Hotel World
Dear. Guest, Thank you for staying at the Lotte hotel world for your recent stay in Seoul, Korea and thank you for sharing your experience with us. Your thoughts and concerns are much appreciated that it will help us to improve our service in future. Thank you again and look forward to have you with us again with better service.
Other trip Aug 17, 2015
Jack
US
3.0 / 5Good
"Jai"
Hotel is old. It is not comfortable to stay for 2 adults with 2 children. Restaurants are very expensive.
Genuine Hotels.com guest review
Response by Lotte Hotel World
Dear. Jai, Thank you for staying at the Lotte hotel world for your recent stay in Seoul, Korea and thank you for sharing your experience with us. Your thoughts and concerns are highly valued to us that it will help us to improve our services in future. It's sorry to hear that you couldn't enjoy our stay with us due to room condition and price of the restaurants. We will look into our rooms to provide better comfort for the guests. Thank you and look forward to have you with us again with better service. Best regards, Lee Moo Heon, General Manager
2 night family trip Jul 28, 2015
Jaihoo
US
4.0 / 5Excellent
"Place to stay for families with young kids."
We stayed for only 2 days while on a business trip to let our young boys at least to enjoy. They have Magic Island but they have a height requirements, but boys had plenty to do in Adventure Land. There is even an indoor ice skating rink.
Genuine Expedia guest review
Response by Lotte Hotel World
Thank you for staying at the Lotte hotel world for your recent stay in Seoul, Korea and thank you for sharing your experience with us. Your thoughts and concerns are highly valued that it will help us to improve our services in future. Thank you again and look forward to have you with us again.
Other trip Jul 17, 2015
JP
US
4.0 / 5Excellent
"Good stuff"
Only sleeps 3. Charges you for fourth person. Room was a little small. Great location. Free wifi. Buy the breakfast coupon!!!
Genuine Hotels.com guest review
Response by Lotte Hotel World
Thank you for staying with us in Seoul, and sharing your review on Hotels.com website. I'm deeply sorry for your inconvenience in our hotel, and we keep working hard to release it, and serve you better in the future. Thank you again and I'm expecting to your next visit!
3 night family trip Jun 27, 2015
A Traveler
US
5.0 / 5Outstanding
"In Seoul for business"
Very frendly staff, great amenities. Breakfast at the resturant on the 2nd floor is good, but expensive
Genuine Expedia guest review
Other trip May 21, 2015
A Traveler
US
5.0 / 5Outstanding
"Great service and enjoy"
Great and enjoy
Genuine Hotels.com guest review
Response by Lotte Hotel World
Thank you for staying with us, and evaluating on Expedia.com. I'm waiting for your next visit!
1 night business trip Apr 21, 2015
A Traveler
US
3.0 / 5Good
It was ok. The park was not so good as I expected.
Genuine Expedia guest review
Other trip Apr 5, 2015
Vanesa Castaney
US
5.0 / 5Outstanding
"Excellent."
I enjoyed that area. amusement park called Lotte World and Ice link also.
Genuine Expedia guest review
Response by Lotte Hotel World
Thank you for visiting our hotel, and your comment is considered highly valuable. I'm glad to hear that you enjoyed our hotel and many attractions nearby. Thank you again, and I'm waiting for your next stay!
Other trip Jan 23, 2015
A Traveler
US
4.0 / 5Excellent
"Close to shopping"
The size of room is so small for 3 adult for family room and the carpet need to be replaced. Old and stained. But quality of bed and sheet and phillow makes the forget the rest of. It is as good as any Four Season. Great service good spa.
Genuine Expedia guest review
Response by Lotte Hotel World
Thank you for staying with us, and sharing valuable comments on Expedia.com website. I'm glad to hear that you were satisfied with our room condition and service. Regarding to the carpet, we will put our best effort to maintain it clearly, and consider to replace. Thank you again, and I'm waiting for your next visit!
Other trip Jan 3, 2015
CEO
US
4.0 / 5Excellent
"Lovely & Friendly"
Stayed for a quick business trip and would again. Lobby area lovely, location great for my needs. Room is a bit dated, temp was too warm. Very quiet and adequate. Never saw any pricing for meals so I was a bit shocked at dinner price. Otherwise, great. Service, stellar!
Genuine Hotels.com guest review
Response by Lotte Hotel World
Dear. Guest, Thank you for staying at the Lotte hotel world for your recent stay in Seoul, Korea and thank you for sharing your experience with us. Your comments are highly valued to us that it will help us to improve our service in future. I'm glad that you had a wonderful time wish us and glad to make your memory of Korea more memorable. Thank you again and look forward to have you with us again with even better service soon.
3 night business trip Nov 20, 2014
A Traveler
US
4.0 / 5Excellent
Really good Hotel and very good staff, we stay 4 days in this hotel.
Genuine Expedia guest review
Response by Lotte Hotel World
Thank you for staying at the Lotte hotel world for your recent stay in Seoul, Korea and thank you for sharing your experience with us. Your thoughts and concerns are highly valued that it will help us to improve our services in future. Thank you again and look forward to have you with us again.
Other trip Nov 21, 2014
A Traveler
US
4.0 / 5Excellent
We (1 adult, 2 children) stay here for 9 nights (25.19.2014-03.11.2014). We lived on 19th floor, view on the highest building in Seoul (it still under construction). We had a lot of bathing accessories, big bar (didn't use - for charge) in room, even mobile phone for rent. I didn't like cleaning - there was dirt on a floor, carpet in spots. Begs was ok. comfortable and clean. Minus was not enough light in the evening for reading and drawing for children. Location is very good - lotte world, lakes near, access to subway, olimpic park and grand children park through some stops. Stop to the bus to Everland is at the intersection near lotte department store.Good shopping, a lot of places to eat. Try Korean restaurant on the 3 floor of Lotte World (free access from lotte department store) and visit Folk museum (no extra pay, if you buy pass to lotte world)!
Genuine Expedia guest review
Response by Lotte Hotel World
Thank you for staying at the Lotte hotel world for your recent stay in Seoul, Korea and thank you for sharing your experience with us. Your thoughts and concerns are highly valued that it will help us to improve our service in future. Thank you again and look forward to have you with us again.
Other trip Nov 20, 2014
oxana
US
5.0 / 5Outstanding
"Very comfortable room and convenient location"
This is my second time staying at Lotte Hotel in Jamsil. Even though the location is outside the main Gangnam hot spots, it is close to the subway and now with the second Lotte in operation, it will be its own hot spot.
Genuine Expedia guest review
Response by Lotte Hotel World
Thank you for staying at the Lotte hotel world for your recent stay in Seoul, Korea and thank you for sharing your experience with us. Your thoughts and concerns are highly valued that it will help us to improve our service in future. Thank you again and look forward to have you with us again.
Other trip Nov 20, 2014
Bill
US
5.0 / 5Outstanding
Airport bus stop behind the building in front of the rear entrance. Bus comes every 15 to 30 minutes. Close to a metro station and various tourist attractions. Therefore, relatively heavier traffic on the roads around the area. One 110v outlet was available in the room. A non-internet-ready cell phone is available for tenant(s) with free incoming calls and texts but with extremely high rates for outgoing calls and texts. Carpetted floor. No balcony. Free wifi around the entire building.
Genuine Expedia guest review
Response by Lotte Hotel World
Thank you for staying at the Lotte hotel world for your recent stay in Seoul, Korea and thank you for sharing your experience with us. Your thoughts and concerns are highly valued that it will help us to improve our service in future. Thank you again and look forward to have you with
Other trip Nov 4, 2014
A Traveler
US
4.0 / 5Excellent
"Not worth the price"
First class hotel but pricey. The bad: was there in 70 degree weather but the room was always too hot even though thermostat was set low and fan on high speed but no luck. Staff was no help. The bathroom was not vented so the hot air after showering just made the entire room hotter. To step into the tub/shower you had to step over a two foot tub into a slippery surface. Surprised nobody has slipped and been injured....maybe they have. The good: very clean, nicely appointed room decorations. Mattress is very firm but comfortable. Great views and fine service. breakfast was great.
Genuine Expedia guest review
Response by Lotte Hotel World
Thank you for staying at the Lotte hotel world for your recent stay in Seoul, Korea and thank you for sharing your experience with us. Your thoughts and concerns are highly valued that it will help us to improve our services in future. Thank you again and look forward to have you with us again.
Other trip Nov 2, 2014
Dan
US
4.0 / 5Excellent
"Lotte World is ok, but not great"
Nice hotel, decent location, rooms are small and tiring. Hotel is located in Chamsil, which is southeast of downtown Seoul. There is a #2 subway line under the hotel which makes it convenient to get to downtown, but it takes 30 mins by subway. Hotel seems to cater to Chinese tourists and their spending at the Lotte duty free shop. Good business by Lotte group, but seems to cheapen the luxury hotel experience. Overall, not a bad place to stay.
Genuine Hotels.com guest review
9 night romance trip Oct 6, 2014
Sehyun
US
5.0 / 5Outstanding
We stayed one night before leaving for airport. Very comfortable, clean, and friendly staff. Next to amusement park, shopping, and duty-free shops. Direct bus line to the airport is right on the street.
Genuine Expedia guest review
Response by Lotte Hotel World
Thank you for staying at the Lotte hotel world for your recent stay in Seoul, Korea and thank you for sharing your experience with us. Your thoughts and concerns are highly valued that it will help us to improve our services in future. Thank you again and look forward to have you with us again.
Other trip Sep 27, 2014
A Traveler
US
4.0 / 5Excellent
The facility of this hotel is well maintained and beautiful. The location is good and very convenience to take the train. There are 2-3 lobby facilitators who are very attentive to the guests passing by and assist the guests with questions. Front Desk and Concierge should show more smile and use the guest names. I called Concierge a couple of times, but the agents never addressed me with my last name. Concierge was very efficient and good at researching when I asked questions, but they did not provide me any recommendations or insightful information. One bellman who helped us both at arrival (from bus stop to the Front Desk) on 7/18 and check out on 7/21 recognized us and provided excellent service. His smile and professionalism are the big asset to the Front Office team. Housekeeping was very good. Room Attendants were polite and our room was serviced well. One disappointment - on the departure date, we wanted to sleep in (forgot to put Do Not Disturb sign as we were so tired the night before), but we were disturbed by someone knocking our door early in the morning. Restaurant was packed and certain group of people were loud and kids were running. It would have been nice if the restaurant managers watched over more carefully and take action. Overall, the hotel is very busy and seems to be a group hotel. We still did have a good stay. Thank you.
Genuine Expedia guest review
Response by Lotte Hotel World
Thank you for staying at the Lotte hotel world for your recent stay in Seoul, Korea and thank you for sharing your experience with us. Your thoughts and concerns are highly valued that it will help us to improve our services in future. Thank you again and look forward to have you with us again.
Other trip Aug 21, 2014
Hiro
US
5.0 / 5Outstanding
"Best hotel"
it was one of the best hotel i have had. it has great views and the food in the club lounge was awesome for both an asian and american.
Genuine Expedia guest review
Response by Lotte Hotel World
Thank you for staying at the Lotte hotel world for your recent stay in Seoul, Korea and thank you for sharing your experience with us. Your thoughts and concerns are highly valued that it will help us to improve our services in future. Thank you again and look forward to have you with us again.
Other trip Aug 11, 2014
j
US
4.0 / 5Excellent
"Worth the stay if visiting Lotte World"
Hotel rooms are a little old and small but overall it's a nice hotel and service was quite good. There is one big problem though, which is not exclusive to only Lotte Hotel, but is a common problem at other hotels in Seoul as well, and that is hotel guests smoke in non-smoking rooms. Of course it's not all rooms but if you get unlucky, you get stuck in a room where the previous guest was smoking in the room and you can still smell the cigarettes. Hotel service is nice enough to change rooms if you request it, assuming there are rooms available at your booked rate. The hotel needs to be more forceful about guests who smoke in non-smoking rooms (make them pay a penalty, for example) but they don't seem to do anything about it. Sometimes you can smell the cigarette smoke while walking down the hallway to your room, even though the entire floor is supposed to be non-smoking.
Genuine Hotels.com guest review
2 night family trip Jul 26, 2014
A Traveler
US
4.0 / 5Excellent
"Large quiet convenient and very friendly. Excellen"
Excellent rate Friendly and convenient to a lot of venues and my friends south of the Han River
Genuine Expedia guest review
Other trip May 31, 2014
70ish Korean ex
US
5.0 / 5Outstanding
"The best location to move in Gangnam area."
It was very much comfortable to stay at your hotel. One of additional preasure was to use Sauna everyday. Location was also good to ride subway.
Genuine Hotels.com guest review
7 night business trip May 7, 2014
Kang Hoon, Lee
US
4.0 / 5Excellent
"Nice hotel but the internet is horrible"
In a country like Korea, you do not expect horrible WiFi...it often took like 10-15 minutes of effort to hook up to the wireless internet....and other reviewers have had issues as well. In this day and age, this is unacceptable and the hotel should address this. Otherwise, a very nice hotel with a great location.
Genuine Expedia guest review
Response by Lotte Hotel World
Thank you for staying at the Lotte hotel world for your recent stay in Seoul, Korea and thank you for sharing your experience with us. Your thoughts and concerns are highly valued that it will help us to improve our service in future. Thank you again and look forward to have you with
Other trip Mar 28, 2014
A Traveler
US
5.0 / 5Outstanding
"Overall, I was very satisfied"
I stayed at Lotte World Hotel for my business trip in Korea, and I loved the location. The complimentary breakfast buffet wasn't too fancy but had just enough varieties of food I needed for my breakfast. Duty Free was very easily accessible as Lotte Department store is right next to it. What was most convenient for me was the subway (line 3) connected with the Hotel. Room's not too big but not cheap and dirty either!
Genuine Hotels.com guest review
1 night business trip Mar 8, 2014
RACH
US
5.0 / 5Outstanding
"Excellent location."
Beautiful hotel with great employees.
Genuine Hotels.com guest review
2 night trip Mar 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Very nice hotel to stay"
I had stay almost all of the upscale hotel around Seoul and Gangnam area, Lotte hotels are the one that I keep come back.
Genuine Expedia guest review
Response by Lotte Hotel World
Dear. Peter, Thank you for staying at the Lotte hotel world for your recent stay in Seoul, Korea and thank you for sharing your experience with us. Your thoughts and concerns are highly valued that it will help us to improve our service in future. Thank you again and look forward to have you with
Other trip Mar 2, 2014
Peter
US
3.0 / 5Good
"room need more clearn"
The booth room are not clearn.
Genuine Hotels.com guest review
3 night business trip Feb 23, 2014
Robert
US
5.0 / 5Outstanding
"Wonderful stay!"
Manager and staff, were so kind and helpful. Beautiful, clean, and comfortable times three..:-), lovely extras..:-)
Genuine Hotels.com guest review
1 night trip Feb 20, 2014
Leigh
US
4.0 / 5Excellent
"Predictable 5 star Hotel"
In terms of quality you get what you pay for. This is a huge and predictable hotel with very friendly staff that provides a confortable stay. On the positive side the hotel has a very convenient department store and supermarket in the same building. On the negative, it is not as close to the main attractions (although not realy a problem since the subway station is just below) and room service has some ridiculous prices —e.g. US$ 10 for a soft drink. I subtract one star because I like when hotels surprise you. This hotel provides the 5 strar experience one would expect. Nothing less, nothing more.
Genuine Expedia guest review
Response by Lotte Hotel World
Thank you for staying at the Lotte hotel world for your recent stay in Seoul, Korea and thank you for sharing your experience with us. Your thoughts and concerns are highly valued that it will help us to improve our service in future. Thank you again and look forward to have you with
Other trip Feb 3, 2014
A Traveler
US
4.0 / 5Excellent
Great location - except heavy traffic due to holidays shopping.
Genuine Hotels.com guest review
7 night trip Dec 12, 2013
A Traveler
US
3.0 / 5Good
"walk to Lotte World"
Pros: Bus from Incheon Airport stops right in front of hotel. Concierge staff is very friendly and very helpful. They carried our bags on the date of departure out to the bus station and showed us how to do everything about getting the right bus back to the airport, etc. Cons: For the price of the room, it was not worth it. Room was fairly small and everything in the hotel is VERY expensive including breakfast and all of the drinks in the refrigerator.
Genuine Hotels.com guest review
3 night family trip Dec 15, 2013
Rob
US
5.0 / 5Outstanding
"A great hotel to stay"
The hotel experience was great. The staffs were great and helpful.
Genuine Expedia guest review
Other trip Dec 12, 2013
James
US
5.0 / 5Outstanding
"Compound building with MRT, supermarket, stores"
Wonderful stays in both 2 Lotte hotels in 2010 and 2013
Genuine Hotels.com guest review
5 night business trip May 31, 2013
Stuart
US
5.0 / 5Outstanding
"Pleasant but needs improvement"
There were water bottles missing from my hotel room when I checked in but the housekeeping maid replaced the missing ones with new ones the next day. Still it was difficult to get by with just 1 bottle of water. Also the bathroom walls had what looked to be hair dye on them. It would be wise for the hotel to paint over this before their next guest is booked into that room.
Genuine Hotels.com guest review
2 night trip Sep 23, 2013
A Traveler
US
5.0 / 5Outstanding
"Excellent Service"
The staff at the Lotte World Hotel is absolutely wonderful. The hotel had an amusement park and the largest Lotte Department store attached to it.
Genuine Expedia guest review
Other trip Sep 30, 2013
Michele
US
4.0 / 5Excellent
"Business convenient"
Very clean room and easy to access internet and public transfortation Especially for entertainment park access
Genuine Expedia guest review
Other trip Jul 21, 2013
James
US
5.0 / 5Outstanding
Awesome!
Genuine Hotels.com guest review
3 night family trip Jun 26, 2013
Jay
US
3.0 / 5Good
Very convenient location but the my room had a very bad odor.Had to request for the air purifier to take out the smell.
Genuine Hotels.com guest review
3 night trip Jun 14, 2013
A Traveler
US
5.0 / 5Outstanding
"Week-long business trip -- very nice hotel"
Very comfortable well-maintained room, helpful staff and convenient access to Seoul's subway system.
Genuine Hotels.com guest review
6 night business trip Jun 10, 2013
J
US
5.0 / 5Outstanding
"business traveler approves and will return"
The property is part of an amusement neighborhood and connects to vast basement level mall shopping. The city lake across the street is perfect for jogging or walking around. Hotel staff is very polite and helpful. Solid value for the business traveler.
Genuine Expedia guest review
Other trip May 1, 2013
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Great hotel service"
I liked that you provide halal food and the staff was so friendly but the price little pit high even with discounted rate
Genuine Hotels.com guest review
Response by Lotte Hotel World
Dear. Ali, Thank you for staying at the Lotte hotel world for your recent stay in Seoul, Korea and thank you for sharing your experience with us on booking.com site. Your thoughts and concerns will help us to improve our services in future. Thank you again and look forward to have you with us again with better service.
2 night family trip Dec 30, 2015
Ali
IE
5.0 / 5Outstanding
"Nive and Comfy hotel"
A nice place to stay. Duty free shop, shopping mall and supermarket is within a short distance.
Genuine Hotels.com guest review
Response by Lotte Hotel World
Dear. Guest, Thank you for staying at the Lotte hotel world for your recent stay in Seoul, Korea and thank you for sharing your experience with us. Your thoughts and concerns are much appreciated and it will help us to improve our service in future. Thank you again and look forward to have you with us again with better service.
1 night business trip Dec 4, 2015
A Traveler
AS
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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