"Spacious deal for NYC"
Excellent suite with a great location....close to theaters, park & museums.Genuine Expedia guest review
The London surpassed all of my expectations and was very reasonably priced. The room was very large and comfortable. I will definitely stay here again!!!Genuine Hotels.com guest review
"Spacious and Accomodating, central location"
Suite Room was clean, spacious and had doors separating living room from bedroom (flat screen tv in each room). We had our 6 month baby with us and the hotel provided us with complimentary crib/sheets, microwave, and fridge --also early checkin at noon and a higher floor (11th). Room was quiet and bed was very comfortable. Bathrooms were beautiful, […] shower was perfect, and there was a separate bath tub as well. Staff was very friendly (especially with my baby) and helpful; we also got a 1pm late checkout time. Loved my stay, will stay here next time! Read moreGenuine Expedia guest review
"Great location, excellent choice when..."
Great choice and value when you can catch a decent rate. Rooms are generous and well appointed, except for those silly uncomfortable couches. Was surprised that turn down service wasn't provided and we had garbage overflowing in a small can that was provided. Beware of their minibars. They are activated if you place anything for cold storage. A pai […] n. Read moreGenuine Expedia guest review
"A NYC Gem"
Our arrival was greeted by Christina at the Front Desk. She was friendly, helpful, and selected a beautiful room with a view. Esmina with Housekeeping has to be the friendliest Housekeeper we have had the good fortune to encounter. And, our room was the model of cleanliness. Gordon Ramsay has a restaurant at the hotel. Dining there offers an experience […] with delicious food beautifully plated and staff that excel at customer service. The staff added an additional layer of wonderful. This was our first stay at The London, but hopefully, not our last. Read moreGenuine Hotels.com guest review
"Loved the Suite, can walk to theaters."
perfect for theater, restaurants, grocery, tourist viewing.Genuine Expedia guest review
"Convenient to Rock Center and Theaters"
Have stayed here before on business. This was for a "weekend in the city" so we selected B'Way shows first and then decided to stay at "The London NYC" as being convenient to where we were going. Suites are very large and comfortable, service was great. Restaurant breakfast is expensive ($28) but there are so many other places around to eat (seemingly […] there is a Starbucks on every block) that we never even thought about the breakfast. Same with dinner, tons of places within 3-4 blocks, e.g. Galagher's, Ruth Chris, Russian Tea Room, loads of Italian, etc. One thing I wish they had would be soda and ice machines. Well stocked, but expensive, mini-bar. If you are driving in, Hotel charges $58/day for parking, but you can do better in the surrounding garages (3 or 4 within 200 feet). Ask about > 24 hour parking. Often, after that time, rate reverts back to hourly, which can get expensive quickly. Get around it be simply moving the car just before 24 hours, then re parking, in the same or a different garage. That simple 5 minute task saved me $43. Read moreGenuine Hotels.com guest review
This hotel was everything we expected from the reviews. It had great service and was in the best location to most of the hot spots in Manhattan and the midtown area. There were always cabs available at the front and, if not, the doorman would always happily grab one for you. The room was large and we were able to get an upgrade from a basic room for […] the weekend. It had a living room area with a desk and curved sofa in one section and the bedroom in another. The bathroom was very nice and clean. The shower had two different kinds of heads (one normal and the other a rain head) and both could be used at the same time. Overall, I would definitely stay here again!!! Read moreGenuine Hotels.com guest review
Absolutely loved it.Genuine Hotels.com guest review
"definitely will' stay again"
We were most impressed by the cordial, professional and pleasant attitude of all personnel.Genuine Hotels.com guest review
"Loved the London NYC!!!!!!!!!!!!!!!!!"
What a great hotel. Close to Central Park and Times Square. We were very surprised how large the London Suite room we had. It was perfect. Paid $299/night and was well worth it. I go to NYC 2-3 times a year and have found my new hotel - the London NYC!Genuine Hotels.com guest review
"Great location. Great service"
I loved it.. Really nice people work there..great locationGenuine Hotels.com guest review
I loved this hotel. When I arrived were a ton of paparazzi out front waiting for some celebrity. That said, the hotel is very classically elegant, not trendy. The design is very calming and soothing while also being very chic. Muted colors, great attention to detail, soundproofed walls and floors. Really a wonderful place. The restaurant is delicious. […] A great stay. Read moreGenuine Expedia guest review
"Great stay at The London"
The London, my family and I decided, is the "perfect hotel." The accommodations, staff, furnishings, cleanliness and location make it one of the finer hotels where we have stayed. Prior to arriving to meet my family, I contacted Jessica in sales, to explain they were already there and requested a room near them. She went out of her way to be sure we […] received a room right across the hall and was so attentive to my request via email. Further she put me in touch with food and beverage so I could arrange a bottle of wine and some chocolates for my wife and my 20th anniversary. Not only did we get this but also popcorn, fruit and beverages for the kids in their room. This is consummate hospitality. Nicole and Greg in the bar are the best and made our time their more than fun. WiFi is free (why isn't this so at every hotel??) and the location is in the heart of mid-town plus an easy walk to Central Park, Times Square and theaters yet off the beaten path enough to feel not all caught up in the hubub. Rooms are a combination of art deco meets sophisticated contemporary. Even the housekeeping staff are great. We will definitely stay at The London again. Read moreGenuine Expedia guest review
"No complimentary breakfast"
It was a beautiful room. The staff was very pleasant. The issues I had were there was no complimentary breakfast & the fridge was so full of minibar merchandise that there was no room to put anything else in it.Genuine Hotels.com guest review
"Large rooms in NYC"
We visit NYC at least twice a year and have been doing so for about 10 years. The London was probably the nicest hotel for the price (we paid $299.00/night) that my wife and I have ever stayed in. The rooms were very big with a suite, the bed comfy, the bathroom was large and everything was very clean. The staff was very helpful and friendly. And although […] we didn't go to a play, it's right in the middle of the Theatre District with lots of places to eat and drink. We would highly recommend The London Hotel even if it cost a wee bit more than $300. Read moreGenuine Expedia guest review
"Nice Hotel, Service Not So Good"
I had reserved two suites several months ago - preferably on a high floor, non-smoking and preferably both rooms on the same floor. None of these were met which is ok, I understand that this happens. However, I found the check-in person extremely rude, as was his "superior" who I asked to see when they tried to put us on a "smoking floor" - that was […] the breaking point. In addition, they couldn't find my reservation for the 2nd night even though I had a copy of the e mail confirmation for them in my possession - Result: - it took at least 30 minutes to check in and we were late for my daughter's birthday party.. The rooms, linens were soft, clean & lovely but the living area, not so fresh anymore. They are also a bit stark - maybe a fresh flower or two? Read moreGenuine Hotels.com guest review
"Excellent Service and Friendly Staff"
I have stayed at the London NYC a few times now over the past few years and this trip was consistent with the others...great service and friendly attentive staff. This time my room was a flat that was smaller than the usual London suites - which I learned - and for my second night my high school aged son was joining. I needed to switch to a bigger room […] with twin beds and I know the hotel was very full and it was my fault for not realizing when I booked the room but the staff said they understood the mistake and would try their best to help me out...suffice it to say they found me a suite with twin beds. Greatly appreciated and great service ! Read moreGenuine Hotels.com guest review
"Seen better days"
Have stayed numerous times at this hotel and was enormously disappointed to see how much it had slipped. It stared before I even went in to the room - the room number posted outside the room was missing a number. Seemed like a sign that no one cares about how the place is maintained, something that was confirmed by the condition of the room. The floor […] was filthy and needed to be swept or mopped. The curtains could not be closed (leaving only the shears for privacy between the room and the building across the street), but had somehow been locked in to the open position. The minibar frig would not open. When I mentioned all of these things on leaving in a nice way - "you may want to check on these things" - the person behind the front desk didn't have any response. In a lesser hotel, these problems would not seem unusual, but at the London? Sad to see. Read moreGenuine Hotels.com guest review
Outstanding hotel in a perfect location. People are great.Genuine Hotels.com guest review
"Our new favorite place to stay in NYC!"
Beautiful, comfortable, clean and spacious! This will be our new favorite place to stay whenever we are visiting NYC! A+Genuine Hotels.com guest review
Spacious rooms and very comfortable in a great location. Bed was very comfortable but pillows were too soft. My only complaint!!Genuine Hotels.com guest review
"Great visit. Perfect location"
Rooms are spacious & comfortable bedding! View from floor 53 over Central Park were great. Unfortunately only downside is they don't offer free coffee or in room kurig.Genuine Hotels.com guest review
Very SatisfiedGenuine Hotels.com guest review
"Good NY hotel"
I have stayed in this hotel several times. The rooms are larger than many in NY for the price and are comfortable. The staff are friendly and efficient.Genuine Expedia guest review
"Use to stay here when it was the Rhiga!"
Use to be fantastic...not anymore! Over rated in my opinion. Been a fan of the Palace for twenrty years. Thought i would try something new based on friends who love this place. Just don't get it! Fabulous location however.Genuine Hotels.com guest review
"A week in the city"
I've stayed at the London before and the price was the reason for this stay. I love the part of town it's in, very convenient to all parts of the city and the subway. I have a little issue with the condition of the rooms, I think they need a makeover. Our couch had a couple of stains and needed some TLC. The bed is great, although we were there for […] 6 night and the sheets remained the same. Good turndown service which I like. I guess why i come back is not only the good value, but also the size of the room. To me, some of the biggest rooms in NYC. I love that. Try and get a corner suite.My wife loved the gym, I am not a big fan of the restaurant on premise...but so many great places nearby. Read moreGenuine Hotels.com guest review
"Top-notch in midtown"
As an ex-NYer, I know NYC and its accommodations very well. We stayed (2 adults, to kids under age 5) in a single large room with dual showers. The room was large for a NY hotel. The bathroom was narrow but very nice. The view (50th fl) was very good. We received great service: from warm milk from the downstairs bar/restaurant, 1 hr grace in check-out […] time and friendly and helpful doormen. I would definitely stay there again. This is not a trendy hotel in a trendy neighborhood - which if without kids I might prefer. But this was great for us, even our 3.5-yr-old was able to walk to the Central Park Carousel from this location. So, it worked ideally for our needs. Read moreGenuine Hotels.com guest review
"Beautiful hotel. Close to times square."
Amazing rooms and friendly staff. It is very close to times square. We stayed with our 3 children - wouldn't recommend it as being kid friendly though for under 12 year olds.Genuine Expedia guest review
"An exceptional hotel !"
An exceptional hotel. I can't wait to stay there again! The service could not have been better and I loved my room!Genuine Hotels.com guest review
Great rooms but bathrooms are poorly designed. Hard to reach faucet unless you're in tub then u get sprayed with cold water. Nowhere to hang a towel. Also AC didn't cool enough even though I set it at 66. But maybe I hit a wrong switch.Genuine Hotels.com guest review
I was only there for a little while but the place sure was fancy. The hotel staff was very polite and the room service was excellent. The room was simply gorgeous and I'll never forget the fact that we could push a button and the blinds and sheers would retract. It was so amazing. I would definitely stay here again.Genuine Expedia guest review
Location: This hotel is strategically placed on 54th street between 6 & 7th Ave. The biggest plus is that you are within walking distance of everything you need from great restaurants, shopping and broadway shows (i.e - 6 blocks from central park and just a few blocks from Radio City Music Hall & Rockefeller Center) Food: Gordon Ramsey restaurant within […] hotel is very upscale but no more expensive than any other high end restaurant in the area. There are also many other less expensive food choices in the area. Read moreGenuine Hotels.com guest review
"Beautiful hotel close to theatres."
Staying at The London was perfect after a full day in NYC. We loved it's location. Our room was very large, surprisingly large! Also, it was so clean and the staff couldn't do enough for us. We would recommend The London 100%.Genuine Expedia guest review
Great location. Helpful, professional staff.Genuine Hotels.com guest review
"Perfect mid-town/theatre hotel"
This is the 6th or 7th time staying at The London. The rooms are so comfortable and well thought out plus there is a big sitting room with an extra tv that if you need to you can have a roll away bed brought and have a child or friend use that.Genuine Hotels.com guest review
"Smoking Rooms Show Wear"
My boyfriend smokes, so we got a "smoking room" (who knew those still existed?). The suite is huge for NYC, with a great sitting area and large desk. The room was mostly clean (we did find a Cheerio on the floor when searching for the light switch for the main lamp). The only detractor for me was that the sitting area upholstery had several cigarette […] holes, burn marks, and plain-old discoloration. In an otherwise beautiful hotel room, this lapse in quality was particularly apparent. The staff was fantastic, and the location convenient. Read moreGenuine Hotels.com guest review
"the London Midtown"
Not bad... It is dark inside, which i think its meant to be... but not understandable... I was never wow'd by the staff... they answered question i had but no one went above and beyond... room was clean and nice... figuring out the lights was a challenge but no big deal... But all in all I would stay again, and I would suggest to others...Genuine Expedia guest review
I always stay here when I want a nice quiet stay close enough to everything in the city. In-Room service good is Amazing! Penne pasta dish!! Enjoy! They are the best :)Genuine Expedia guest review
"Comfort & Convenience"
Great hotel in a super location. Close to theaters and Carnegie Deli! Staff couldn't have been nicer and the suite-style room was spacious and very comfortable.Genuine Hotels.com guest review
They were great there. They allowed us to check in early since we drove in and wanted to walk around the city. The staff was very helpful. This was my husbands first time to New York City and he was just blown away. It was located in a great location and when up in the room it was so quiet that it was hard to believe you were actually in the city. I […] would definitely stay in this hotel again. Read moreGenuine Expedia guest review
Hotel was lovely,very comfortable! Great location for seeing Broadway shows!Genuine Hotels.com guest review
The roooms are very small unless you get a suite.Genuine Hotels.com guest review
Terrible room -- small, TV did not work in bedroom. Will never go there again.Genuine Hotels.com guest review
For a one night stay it was great.The room was spacious and bright.Genuine Hotels.com guest review
"Excellent Boutique Hotel in a great neighborhood"
Loved the spacious rooms and attentive service. The bar was active and the wait staff excellent. I waited too long for my car that was parked overnight during my stay. Otherwise, looking forward to staying there again soon.Genuine Expedia guest review
"Everything you would want in a hotel"
The two room accommodation was enhanced by the personal and professional service and fully equipped gym. Cannot get a better location in NYC if you enjoy museums, restaurants and Carnegie Hall.Genuine Hotels.com guest review
"Beautiful Hotel Perfectly Located"
The London is a great hotel. The rooms are absolutely HUGE - all suites - and as luxurious as they are comfortable. We loved the big closet spaces, the stylish curved sofa in the living area, the super-comfortable king-sized bed, and the gorgeous bathroom with its white marble and tile and rain shower. The lobby bar/restaurant was handy for early evening […] drinks and snacks. This hotel is PERFECTLY located, right between Times Square and all the Broadway shows and Central Park. While the staff was somewhat cool, they were still very efficient and pleasant. We would stay here again in a minute and can absolutely recommend this hotel to others. Read moreGenuine Expedia guest review
"Modern hotel close to everything but feels private"
We purposely looked for a hotel on 54th Street because of the show we were seeing. Our room was ready before check-in time. The bathroom was enormous. The bed was lovely and the suite was immaculate. Our service was impeccable. I would highly recommend this hotel.Genuine Expedia guest review
"Good sized rooms, close to times square"
Big rooms. Nice bathrooms. Loves the doubled headed showerGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )