I selected this hotel for it s location. Great. Hotel is old and needs lots of upgrading. Looks like a run down apt. biulding. Hallways are dark (ugly). Rooms look horrible...furniture extremely old and broken, carpet even worst, curtains (circus like) very old and dirty, bathroom..very small , old, dirty,...room door did not close properly,... overall […] this hotel was nasty...i will spread the word to all my friends and family ...not to ever consider this nasty hotel...I took pictures. I will put them in all FB and all other social media websites. I hope it goes out of business. Read moreGenuine Hotels.com guest review
"The Annex was disappointing"
Valet parking was chaotic, unfriendly check in, there was an odor in the room, the toilet was not secured down and no ventilation in the bathroom so tissues and towels were damp after a shower.Genuine Expedia guest review
Great for the pool and location. The building and bathrooms need to be redone. Not extremely clean. the beds were nice and comfy. That's about it.Genuine Hotels.com guest review
"Not worth it."
I have been wanting to stay at this hotel for years and I must say I was very disappointed. The common areas are very pretty. Modern 5th floor rooftop pool in the tower section of the hotel and a beautiful lobby. The Annex section of the hotel is very different!! It's like a cheap hotel connected to a nice one. The room we had didn't have a balcony, […] although most of the rooms do. The bathroom was tiny and outdated!! The dresser drawers didn't stay shut and I walked into them several times. A bill was slipped under the door for $30 valet parking. I had to wait in line at the front desk for 30min to have the charges removed as I did not park at the hotel. I parked at the tropicanna and saved $20 by doing so. I've always staid at the tropicanna. The next time I visit AC I will go back to the tropicanna! The trop has so much more to offer for the same exact price and a better quality room. Read moreGenuine Expedia guest review
"expected the worse and was pleasantly surprised"
Was well worth the price we paid on hotels.com for a Saturday night. Read a lot of negative reviews, so we went in with low expectations. We were very happy with our experience. Yes, there were some wear on furniture, bathroom outdated, etc. But room and linens were clean and bed was very comfortable. We enjoyed having a balcony with a side view of […] ocean. Ate at "dining on 5th" for dinner and 'Tepletskys" for breakfast. Food was very good and reasonably priced. Pool areas were very nice. We usually stay at the casinos, but couldn't find a good price. We would definitely stay here again. Read moreGenuine Hotels.com guest review
"One of the worst hotel rooms ever"
The hotel wasn't clean, the room was old and totally outdated. The staff was very helpful and breakfast was ok.Genuine Expedia guest review
"Good location. Clean."
If you don't want to have the frenzy of the casino crowd and sounds every time you enter or exit your hotel, this is the perfect place to stay. It is just steps from the Boardwalk. We found the room to be clean and the accommodations adequate. The bed was very comfortable and the pillows were fantastic. I would love to know where I could purchase some. […] :) We had a room near the A/C unit , so that was a bit noisy. Otherwise, I enjoyed my stay and would highly recommend thus hotel. Read moreGenuine Expedia guest review
From the first minutes we were there, we were treated like second class citizens. They also use the bait and switch on you room. They show a beautiful hotel, and we were told there were no oceanfront rooms, and we would have a view of the city. Instead we were brought to an "Annex" a small room with a view of the dumpsters. Never again will I waste […] a penny there. I forgot no in room coffee, or ice machines we had to go to the restaurant for ice. This place failed in every way. Read moreGenuine Hotels.com guest review
The annex is NOT the Chelsea. The room had moldy pictures, gum stuck to the glass and a musty smell. I have staying at the Chelsea many times and enjoyed. I booked the annex expecting somewhat similar accommodations, I will never make that mistake again. I've stayed at a $40/night hojo with better conditions than this room. The staff was very nice.Genuine Expedia guest review
"Close to the beach but not impressed"
I stay here for one night. I was excited the rooms online looked beautiful. When I got there it was $15 for pArking. $15 if I wanted to use the indoor pool. (Neither were mentioned online). The room was outdated, and looking nothing like the pictures onLine. The elevators sounded like they were going to break. I took the stairs the entire day. The bartender […] by the pool was the best part of my stay. So nice and friendly. Read moreGenuine Expedia guest review
The don't have the ice box,so bad in the summer!Genuine Hotels.com guest review
IT WAS GOOD AND Easy .. very friendly and helpful .. check in even earlierGenuine Expedia guest review
The description of the annex is very deceiving. Old is ok but the website pictures look nicer than it actually is. The air conditioner was not cool even on the lowest setting. The bed was clean and comfortable. The bathroom floor was dirty , the carpet old and dirty .... If it wasn't so pricy it would be ok but for 600 dollars I expected a little nicer. […] The staff was pleasant and helpful. The restaurant had a good breakfast. Not sure of I would stay in the annex building again. The other part of the hotel is much nicer. Read moreGenuine Hotels.com guest review
The annex was dark gloomy and I thought me And my wife were In a horror movie , room 118 was right by the elevators and we heard the ringing all night ... The toilet was loose and the hallways were dRk but once we got in the room it was good comfy and we were able to kinda over look the feeling of death lolGenuine Expedia guest review
"Very convenient and beautiful!"
Loved every minute of it!! Such An awesome atmosphere!Genuine Expedia guest review
It wasn't a good experience. The manager of the diner was great! But besides that the front desk people had no idea what they were doing and after checkout (after everything was paid) tried to charge me more for the room and claimed it was for "taxes" until a fellow employee told him he was wrong. Instead of a 100 dollar deposit they charged 125$ without […] letting me know beforehand. It's decorated nicely but the bathroom in the rooms could have been a little cleaner. I wouldn't stay again. Read moreGenuine Expedia guest review
"Tale of two hotels"
Be careful when you book here, there are two different sides to this place, we got the bad side. The old, out dated side with horrible bathroom and AC unit, worn old looking furniture and toilet paper dispenser UNDER THE SINK! Really? Who designed that? When we called on AC unit, engineering never showed. Thank God it wasn't too hot of a weekend. At […] least it was a stones throw from the beach and Boardwalk, but so were a few other places that were much cheaper and looked a lot newer. We wont be going back there. Read moreGenuine Expedia guest review
Would never stay there againGenuine Hotels.com guest review
"The Annex at the Chelsea; my stay"
For the most part, I enjoyed my stay at The Annex...the service was nice & the location was also a plus. The only thing I didn't like so much was the difference between the actual Chelsea & The Annex. Although there together, you notice a different look when u get to the Annex part of the hotel. The lights remind you of a motel.Genuine Hotels.com guest review
"It was booked last min. We were very happy with ht"
The hotel staff were a very helpful,room was clean and comfortableGenuine Expedia guest review
"At least it's near the beach"
We requested a cheap hotel and we got one. It was clean with no hot water. The bed was comfortable. It definitely needs some renovations. Because of the price and its location, I would stay again.Genuine Expedia guest review
"Sorry I wasted my money"
We stayed in The Annex and it was not a good experience. The hallway was dark and dismal and smelled strongly of mildew. Our room smelled like mildew as well and didn't even have so much as an alarm clock. We got a "deal" on the room rate, but the price we paid was far too much for what they offer in return. Disappointed!!!Genuine Expedia guest review
The paint was peeling in the bathroom and the soap dish was broken. The water pressure in the toilet wasn't strong enough and it clogged up. We also found a roach in our tub. The rug felt wet, it was disgusting. For some odd reason we did not have a refrigerator in our room. When I called the front desk and requested one, the front desk agent was very […] rude. After all I did spend almost $300 for a one night stay and a refrigerator in our room was part of the amenities. After waiting almost an hour they brought an ironing board instead of a refrigerator. This hotel is too expensive. The rooms need repairing, and the customer service is horrible. Read moreGenuine Hotels.com guest review
Service at the hotel were very rude and we paid for a king bedroom and we received two queens and they were not accommodating or even interested in looking to see if we can get what we booked.Genuine Hotels.com guest review
Well, since i can't post the photos i took I'll just describe the hotel and experience. The Chelsea Annex is NOTHING like the online photos. The Annex is a throwback from the 60/70s era that appears to have been a motel with outside walkways and stairs that is now attached to a some what more modern building. My room had a popcorn type ceilings, old […] art work, and worn furniture tops. One of the walls in my room had cracked and peeling paint.( looked like water damage) There was one ice machine for 3 floors and it was out of order. I was completely dissatisfied with this room, and when I asked to be moved to one of the newer rooms, I was told that there were no rooms availiable and that they had actually over booked. There is no way i'll ever pay to stay in this hotel again. I've had much better rooms. at cheaper hotels like Best Western, DaysInn and even Motel Read moreGenuine Hotels.com guest review
This by far was the worst hotel I have ever stayed atGenuine Hotels.com guest review
Booked this hotel last minute. Service was great, room was a little shabby and out-dated. Bathroom could've been a little cleaner. Bed was clean and neat. The lights in the room were dim, two of them didn't work. Walls were thin, could everything that went on n the halls and neighboring rooms. But it was okay if you just need a place to lay while on […] vacation and won't be in the room for too long. Read moreGenuine Hotels.com guest review
"My room service order was NOT CORRECT!"
My name is Ms. Stephanie Marshall. I am Mr. Timothy Houff fiance. We left the TROPICANA HOTEL due to the uncleanliness of the room and the television being inoperable. But with what I had to deal with at the CHELSEA, I wonder would it have been to my advantage to just stay!!! The snacks that were provided in the room were expired. The expiration date […] on the food was OVER A YEAR OLD!! I brought this to their attention but nothing was said. No apology or anything! The room service that I ordered for breakfast, celebrating Timothy's birthday,(07-09)......The eggs were NOT done, when I made and wrote specific instructions as to how I wanted them prepared. I asked for extra condiments, again being VERY specific, that order was not correct either and we had to wait...yet again. I spoke with the front desk and informed them that my mom had passed away and I inquired as to whether I could get a late check-out. Due to me not feeling well and was not up to driving. I was told that I could in fact have a late check-out for 1300hrs- 1:00pm. I was also told that if I needed more time that I could call back to the front desk to see if that would be something that was available. However, during the time in which I was granted the LATE CHECK-OUT the housekeeping staff along with an (older Caucasian gentleman) continued to disturb me and repeatedly, they knocked on my door. After which time I told them that I in fact had a late check-out. Then, I telephoned the front desk again and requested additional time, for I still was not yet ready mentally or emotionally to make the trip back to Wash. D.C. I was then told that I could not get any additional time. But if I wanted to stay to at least 3:00pm, 1500hrs, then I would have to pay half the rate for that day. I told the front desk clerk that I was not able to pay that and I then asked her if I could just sit in the lobby with my belongings until such time that I felt I was in a well enough condition to drive home. She stated that I co Read moreGenuine Hotels.com guest review
"Me and my girls loved it!"
My 2 best friends and I loved our stay here. This hotel is adorable! The staff was spectacular! Clean and very comfortable rooms! I would definitely stay here again!Genuine Hotels.com guest review
This was the worst!!! The only thing nice is the pool. My bed sheet had a big nasty stain on it the sheets were smelly and the bathroom towel was dirty.Genuine Expedia guest review
"It was just ok"
Went on the spur of the moment checked in on a Friday night...cost reasonable. ..wanted to stay another night and the price was 4 times the amount. ..we are in atlantic city nj...not south beach...i thought the price was ludicrousGenuine Expedia guest review
"Motel Quality Rooms with a 5 Star Lobby"
There was a great disconnect between the quality of the lobby and the adjoining Annex. It was some sort of motel in the past. The walls, halls, fixtures, and bathrooms are very dated. There was paint peeling from door jams. The bathroom was clean however the tiles were gold and the bathtub was gold... very late 1960s/ early 1970s. Our windows were like […] in a bathroom in a public high school - too high to see out of and only there to let in the light. On the plus side the carpet was new, the bed was ok, the side tables were modern, and the lamps were cool. For the most part the room was clean however one of the towels had make up stains on it. I guess because of the location this is a good deal but I should have stayed at the Tropicana for just a nominal amount more per night, and the location is exactly the same. Read moreGenuine Hotels.com guest review
"Very nice hotel with two pools"
The Annex at The Chelsea is a very nice boutique hotel - it is right on the boardwalk and close to other hotels. It is right next door to the Tropicana. The best part is two pools - one on the first floor and another one on the rooftop. The hotel room at The Annex was comfortable but not spectacular. The bed was very comfortable but the bathroom was […] small and basic. Overall, I would recommend this hotel. The price was good and it included pool access and close to the boardwalk. The hotel also has a restaurant on site which had really great happy hour specials. You can sit by the pool and enjoy your cocktails. Read moreGenuine Hotels.com guest review
We checked in and went straight to our room. They had us staying on the annex side. The hallways smelled stale and damp. the carpet in the hallways need to be replaced and the walls are peeling in the room and the hallways. It reminded me of the Norman Bates movie. There was a hole in our wall so we couldn't tell if it was a bullet hole or if we were […] being taped. I was totally grossed out. The bathrooms are so 1960, and the floors should be redone in the bathrooms. I went to the desk to ask to be switched to the other side of the hotel, the desk assistant ignored me at first. Then when I politely asked to be moved, he said no we are completely booked and can't move anyone.. Then he said I'll help the next person. We checked out the next day happily. I will never ever stay there again. Read moreGenuine Expedia guest review
Just not sure why The Chelsea puts their name on this dump! The Chelsea is nice and I expected something similar, but the Annex is dingy and dated. Spend the extra few dollars and stay at the Chelsea!Genuine Expedia guest review
Our trip was fantastic - when we arrived, our room was immediately upgraded to a King Size, we checked in early, and we were given a free cocktail at the pool! The staff was friendly and attentive towards us, and we are looking forward to our next visit.Genuine Hotels.com guest review
It was very nice and comfort, good service too. I would stay there again.Genuine Hotels.com guest review
We had a beautiful room overlooking side view of boardwalk and ocean, Had room service in am room was clean pool was beautiful for nj and the price this place is a gem. Just a note... we have stayed in some real dumps in nj but the Chelsea was fantasticGenuine Expedia guest review
The future was old and the room stank. The Chelsea was nice the annex stankGenuine Hotels.com guest review
Great clean room, great room service, convenient that the diner is downstairs and love the poolGenuine Expedia guest review
"Walked in and walked right out..."
The room was disgusting....and I would never book there again... The pictures on the site definitely do it justice. I Felt nervous walking down the hallway!Genuine Expedia guest review
If your looking for a ok room to spend a night or two, here's the place... But not for when u want to have a nice comfortable hotel. AC was like a fan, lights went out twice.. Rooms look old... But I didn't complain.. I should've learned my lesson when I read the prior reviews.Genuine Expedia guest review
The price was great but the room is nothing like the pictures. The furniture is run down and the room smelled mustyGenuine Expedia guest review
"Dont be fooled..."
Dont be fooled, this is NOT the Chelsea. The Annex is nothing like the Chelsea. For the price I paid, I could have had a similar room for about a third of the price. The room was musty, and everything about it was old and outdated. Its more in line with an econo-lodge. Never again!Genuine Expedia guest review
My stay was GREAT!! I loved it although we only stayed for one night the comfort of the room, the hotel itself was very clean and the beds were extremely comfortable! The staff was very polite and respectful. I would definitely be staying at the Chelsea again I would highly recommend it to anyone!Genuine Hotels.com guest review
"Not worth the money at all"
The heat didn't work! Website said the room comes with a mini fridge and it didn't! The gym should be open later! Teplizskys should be open later! Took awhile to get the car from valet and there was only one person ahead of us!Genuine Expedia guest review
Horrible Horrible Horrible, the rooms are dirty our linens were dirty the staff service is beyond ignorent I would not recomend this hotel to anyone.Genuine Expedia guest review
"surprised by how much it cost to stay in the annex"
room and shower were not that nice at all old and out dated for the price in the annex building the other building was nice but the annex wad old and outdatedGenuine Expedia guest review
"Nice hotel- poor customer service"
It was a holiday weekend and the hotel seemed understaffed and unprepared. The pool required a driver's license be left w/ staff for guests to receive a towel. The front desk staff were not friendly nor were they customer service oriented. The answered phone calls while a guest was standing right in front of them without looking up or saying "I'll be […] right with you" and they all seemed miserable. No smile or "welcome". It was as if they were being annoyed- don't go into service industry if you can't deal with the public. Read moreGenuine Expedia guest review
"Location, location ..."
Hotel location is obviously great but the Annex is run-down and definitely needs a lot of love.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )