Very dated hotel with minimal comfort. Staff is nothing to write home about. Breakfast buffet not worth the money. Only asset is location.Genuine Expedia guest review
"Fair price nice neighborhood"
The main advantage is its location in probably the nicest neighborhood in Madrid. Don't expect a modern and uptodate establishment. Part of its charm is precisely an air of decadance, a flavour of the old Madrid. If you are not extremily picky you should try it.Genuine Hotels.com guest review
"Traditional Hotel with great location"
Hotel was what I expected for a traditional European hotel. Hotel has been updated and was clean with plenty of space in the room. Unfortunately our a/c was not working that well but, we made the most of it. Location was right in the middle of the Salamanca district with many shops and restaurants accessible within walking distance. It was not too was […] from the sightseeing tour bus stop which was nice. Staff very helpful, friendly, and very professional. Read moreGenuine Expedia guest review
"The Hotel is only well located"
The location is good and except for the stair to the elevator it can be improve with a better managementGenuine Expedia guest review
"Cant beat location for the price."
Decent Hotel y a very good location. Rooms may need to be updated soon. Escalator to elevator is uncomfotable if you travel with alot of luggage. OK.Genuine Hotels.com guest review
We had a wonderful stay, the only thing we did not like was that our room had two small beds, and we needed one bed, since it was our honeymoon. Everything else was fine, staff was great, metro close by, will definetly return.Genuine Expedia guest review
"Internet access is expensive"
Nice, historic hotel; good service. Internet access and restaurant quite expensive; overall a good experience.Genuine Expedia guest review
"Great stay, best location"
The service and accomodations are excellent. I recomend it with no restrictionsGenuine Expedia guest review
"We will return"
Very goodGenuine Hotels.com guest review
I have stayed at this hotel many times for the past 35 years. It is centrally located, the staff usually upgrades me into a junior suite ant they treat me really well. However, it is now old and has not been properly renovated. You have to climb some stairs in order to get to the elevator which, if you are not traveling light, is quiet unconfortable. […] It is close to everything in Madrid and since they treat me well, I do not mind coming back to this hotel. I can recommend it to some of my friends, but not no everyone. Read moreGenuine Expedia guest review
you have to climb a stairway to get the the level with elivator, and the elivator is super small. no wifi available even though they said they have itGenuine Expedia guest review
"Old, bad elevators lazy staff"
As above, not nice , old, requested a queen bed, got 2 singlesGenuine Expedia guest review
"Average in all respects"
While not rude, reception staff not particularly welcoming and certainly not friendly. Minimally helpful. Did the basics their job required... Steps to reach elevator made use of porter obligatory, not optional, if you have heavy luggage. Therefore, appeared to have been preserved intentionally this way. Breakfast buffet inferior to other hotels we […] stayed at in Spain. However, internet connection (on an upper floor) was excellent, room and bathroom clean and comfortable but bed mattresses not up to par...Location upscale,excellent for expensive shopping only. Sites of the city require transportation. Read moreGenuine Expedia guest review
"Great Location and good value"
Reservation was for 1 King but we were given a room with 2 singles. Fortunately with fluent Spanish we could insist that a room with 1 King was provided. Check your reservation after booking to make sure you get what you want.Genuine Expedia guest review
"Excellent location, good place, attractive pricing"
If you want to be close to everything in Madrid, in a very nice and clean place and with reasonable plrices, this is THE place to stay. Not expensive, everything you need: good restaurant, nice and clean rooms, very close to the heart of Madrid with the benefit of a quiet and very nice neighborhood.Genuine Hotels.com guest review
WAS VERY NICEGenuine Hotels.com guest review
"lovely old hotel"
Great hotel with very attentive staff. Internet free and worked throughout hotel. Good restaurant. Close to Marina and coast road for walks and runs along the sea, but fairly far from actual beaches.Genuine Hotels.com guest review
"Stunning staircase, terrible room"
Many parts are beautiful, but the rooms are woefully substandard. For a hotel in this area (business) there was slow wifi, no iron, broken telephone, broken aircon, one one power plug and not near the desk. My work had an office near and I'll be staying elsewhere until there is a refresh of the rooms.Genuine Hotels.com guest review
"a definite no to coming back."
the reception staff doesn't speak basic English, during the check in process they couldn't even explain properly why they need my credit card numbers (it was prepaid), later on when I had few questions, I felt that I am wasting their time. No customer service whatsoever. But that would be fine, if not the "wonderful" room I've got. Because the room […] was on the top floor, it was facing other building with huge and extremely noisy extractor fans which didn't stop working all night. on top of that - the room was fairly close to the elevator (thanks God not the one just beside the elevator) - which is old, hardly working and making terrible noise every time it opens/closes (doesn't matter in which floor - every time the noise was such intense that you can jump from your sleep). I couldn't sleep at all the first night - I've spent time in bed trying to fall asleep, and ended up sleeping with the noise blocking earphones - as I had to have a rest before the meeting with the clients at 8 am in the morning. I wouldn't ever recommend this hotel to anyone who comes to Madrid on business or even to anyone who would like to have a nice night sleep on their holiday. One more thing - in the bathrooms they have the so popular notes about saving water etc (alias "leave your towel in the bathroom and we will not wash it because this is how we will save water"), but the taps in the shower were dripping all the time... All in all - this hotel would be the one I would never come back to. Read moreGenuine Expedia guest review
"fine old hotel"
nice old hotel, but very worn around the edges. Nice room, but a pity the hotel wifi didnt reachGenuine Hotels.com guest review
The room was great and comfortable. Only issue was that the A/C was a bit weak and very noisy so had to knock it off and have the window open for air as it was 30C during the day.Genuine Hotels.com guest review
"Siempre vuelvo al Velázquez"
Excelente ubicación; buena atención.Genuine Hotels.com guest review
L'hotel se situe dans un agréable quartier;il y a toujours quelques taxis juste devant l'hotel.De bons magasins à proximité.Genuine Hotels.com guest review
"Hotel centrale, good value for money"
Ho conosciuto l' albergo a marzo 2014 in viaggio a Madrid. Ci sono ritornato consigliandolo anche ad un mio familiare.Genuine Expedia guest review
Bien. Dommage que la moquette soit un peu sale idem pour les couvées lits. Sinon très bon environnement.Genuine Hotels.com guest review
Ein klassisches Hotel im Zentrum von Madrid, mit freundlichem Service und sauberen Zimmern.Genuine Hotels.com guest review
"Buena ubicacion personal de recepcion indiferente"
La ubicacion bastante buena, las instalaciones antiguas pero funcionales y muy espaciosas el personal de la recepcion muy limitado, cansado, poco colaborador poco calidoGenuine Hotels.com guest review
"sin aire acondicionado ni wifi"
Pesimo servicio, no hay aire acondicionado en ninguna habitación, no hay WiFi y la escuda es que hay huéspedes que prefieren calor y eso estando a mas de 28 grados, no hay quien pueda resolver, deberían avisar antes de reservarGenuine Hotels.com guest review
"Désuet … à tous points de vue !"
A l'arrivée : accueil digne d'un portier de prison par une personne qui ne faisait pas de phrases : "Nom" ? "Papiers" ? La Chambre avait une odeur de vieille moquette et les voilages étaient déchirés par l'usure. Serviettes de bain totalement usées également et marques de saleté incrustées sur le rebord du lavabo et la plinthe de la baignoire. Salle […] de petit déjeuner aveugle ressemblant plus à une cantine. Seuls le buffet du petit déjeuner était correct. Service réduit à sa plus simple expression : inexistant. Read moreGenuine Hotels.com guest review
"Situato in un elegante quartiere di Madrid"
Bellissimo struttura ma risente del passare degli anni, sarà di nuovo eccellente con un ammodernamentoGenuine Expedia guest review
"Servicios atentos. El hotel necesita re-decoracion"
BuenaGenuine Hotels.com guest review
"Tolle Lage aber Zimmer und Service eine Katastroph"
Ein 4 Sterne Hotel, wo man weder einen Kugelschreiber noch Papier für eine Notiz im Zimmer hat. Die Klimaanlage hat im Zimmer nicht funktioniert, sondern heizte es. Trotz Zimmerwechsel gab es dasselbe Problem. Etwas ist klar: in dieses Hotel gehe ich nie wieder.Genuine Hotels.com guest review
Die Lage des Hotels ist hervorragend mitten im Zentrum von Madrid. Das Hotel wirkt altbacken ist dringend renovierungsbedürftig. Der Service war gut. Für einen Kurzaufenthalt in Madrid auf jeden Fall empfehlenswert!Genuine Hotels.com guest review
"Un hotel clásico"
Es un hotel clásico que esta en una muy buena zona y que permite por un coste muy razonable pasar una o varias noches en MadridGenuine Hotels.com guest review
Zona muy tranquila y con fácil acceso a las estaciones de metro para ir al centro de la ciudad.Genuine Hotels.com guest review
"Muy bien situado"
Muy bien situado, habitaciones cómodas y grandes. Lo único, que tal vez habría que cambiar algún mueble porque están obsoletos.Genuine Expedia guest review
"Bien situado. Correcto para estar de paso"
Justito para un 4 estrellas. Pero por la zona, y el precio, creo que es una buena eleccion si uno no tiene muchas pretenciones.Genuine Expedia guest review
He llegado al Gran Hotel Velázquez innumerables veces. Es un hotel con servicio extraordinario, buenas habitaciones, personal atento y una ubicación excelente.Genuine Hotels.com guest review
Hotel advertised free internet, but that was false.Genuine Expedia guest review
"En la milla de oro de Madrid"
El hotel está en la milla de oro de Madrid, a un paso de la Castellana y también del Retiro. A 5 minutos, hay una parada del metro para poder desplazarte por toda la ciudad. También líneas de autobuses.Genuine Hotels.com guest review
ExcelenteGenuine Hotels.com guest review
"Agréable mais problème de chaleur dans la chambre."
Hôtel propre et confortable. Notre chambre donnait sur une cour sombre mais silencieuse. La chambre était beaucoup trop chauffée (séjour en novembre) et malgré les fenêtres ouvertes, cela a nuit à la qualité de notre sommeil.Genuine Expedia guest review
"Bien situado, limpio y buena relación precio/calid"
Buena en generalGenuine Hotels.com guest review
Es un hotel con una ubicación muy buena. Para mi lo peor son colchones y las almohadas. Es un hotel antiguo y creo que deberían cuidar un poco mas la comodidad a la hora de dormir.Genuine Hotels.com guest review
"Ottimo hotel per qualunque occasione"
Quando sono a Madrid scelgo sempre il Velazquez in quanto l'hotel è gradevole, le tariffe sono accettabili e la posizione davvero strategica. Situato nel quartiere di Salamanca pieno di localini e paradiso dello shopping è comodo al centro sia a piedi che in metropolitana. Il parco del Retiro è a 3 isolati quindi la sera posso anche permettermi di andare […] a fare jogging senza fatica. Inoltre è comodo all'aeroporto che si raggiunge in 20 minuti circa anche quando c'è più traffico. Read moreGenuine Expedia guest review
"CERCA DE TODOS LO LUGARES QUE HAY QUE VER"
eXCELENTE, ME SENTI MUY COMODO Y BIEN TRATADOGenuine Hotels.com guest review
"algo viejo y mal Bar"
EL HOTEL SE HA QUEDADO VIEJO PARA LAS UATRO ESTRELLAS SIRVEN LOS GIN TONICS COMO EN LA TASCA DE MI PUEBLO A PESAR DE SER UN "GIN BAR" A 15EUROS POR GIN TONICGenuine Expedia guest review
"Viejo pero centrico"
Muy muy viejo pero centrico. Ideal para paseos por la noche por la ciudad e ir caminando a todos los lugares de Madrid. Está en la city económica de Madrid, en el barrio más elegante y caro.Genuine Expedia guest review
"buono, ma nulla di che"
hotel un pò datato, un 4 stelle un pò freddo, ma la camera ampia e pulita, letti comodi, a 400mt dalla metro che è comodissima per girare madridGenuine Expedia guest review
"nära alla sevärdheter"
Hotellet var bra men gammalt . resårmadrasserna i vårt rum borde bytts för 20 år sedan. Bra läge mitt i stan "Östermalmskvarter" lungt och billigt. personalen skötte sig med betyg A.Genuine Hotels.com guest review
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