"CERCA DE TODOS LO LUGARES QUE HAY QUE VER"
eXCELENTE, ME SENTI MUY COMODO Y BIEN TRATADOGenuine Hotels.com guest review
"algo viejo y mal Bar"
EL HOTEL SE HA QUEDADO VIEJO PARA LAS UATRO ESTRELLAS SIRVEN LOS GIN TONICS COMO EN LA TASCA DE MI PUEBLO A PESAR DE SER UN "GIN BAR" A 15EUROS POR GIN TONICGenuine Expedia guest review
"Viejo pero centrico"
Muy muy viejo pero centrico. Ideal para paseos por la noche por la ciudad e ir caminando a todos los lugares de Madrid. Está en la city económica de Madrid, en el barrio más elegante y caro.Genuine Expedia guest review
"buono, ma nulla di che"
hotel un pò datato, un 4 stelle un pò freddo, ma la camera ampia e pulita, letti comodi, a 400mt dalla metro che è comodissima per girare madridGenuine Expedia guest review
"nära alla sevärdheter"
Hotellet var bra men gammalt . resårmadrasserna i vårt rum borde bytts för 20 år sedan. Bra läge mitt i stan "Östermalmskvarter" lungt och billigt. personalen skötte sig med betyg A.Genuine Hotels.com guest review
"Good location but worn off hotel"
01/31/15 Sergio C Rovio, Switzerland
The hotel is very well located in the Salamanca district. However this is probably the only really positive aspect. The style of the hotel is very baroque, but overall it is not well kept. The room was big and spacious, but stinky for too many smokers, and overall worn off. The bed mattress seemed old, and the pillow was one of the most uncomfortable I ever had. The hotel displayed a old TV set which did not really work. The window was not really protecting from the noise of the busy street below, even on the 8th floor it was really annoying. Bath was clean (at least) and amenities were provided. Service ok.
"Mold and Rubber Pillows"
01/27/15 Maria-Herbert San Francisco, California
The hotel is located in the posh Salamanca neighborhood of Madrid, Spain> it's location allowed for easy access to public transportation to major attractions as well as the Prado museum. I spent a total of 5 nights at this hotel. The last three days of my stay, I was assigned a room off the back patio. The room had a king bed, writing table and chair and an ample bathroom. The issue was that the bathroom had not been cleaned properly - in a while and had thick fussy black mold around the tub by the sink, and next to the toilet. The other issue I had all over Spain was the use of rubber foam pillows - which make your head bounce like a ball all night. When I asked for a feather pillow, I was told they did not have any. Rubber pillows aside, mold is not acceptable. I would not recommend the use of in room service. Front desk staff can be a bit brusk - if not helpful.
"WONDERFUL LOCATION IN MADRID"
01/15/15 Lourdes C Miami, Florida
“Wonderful grand hotel in GREAT location” Great area, Barrio Salamanca, with many bars and restaurants all around. Great shopping in boutiques and chain stores. Also not far from the hotel there is a shop-cafe VIPS (open 24 hours) so you can purchase water etc. Great rooms, large with comfortable beds. We had an executive suite #614 facing front. Loved the space and since the bedroom is in the back of the suite there was no noise Breakfast buffet was varied and great. Nespresso coffee, juices, yogurts, fruits, meats, cheeses, breads, cereals.We stayed 8 days and that gave us flexibility, did not have to eat the same thing everyday. Bar serves until 12m and is a great place to have a drink and meet friends. Great wide TV screen to watch games. Javier at the front desk and Gualberto in the breakfast area were very pleasant, polite, friendly and helpful . The maids that cleaned our room were also very pleasant and cooperative. We loved staying at this hotel and plan to repeat. WiFi is free.
"Wonderful historic hotel in an excellent location"
01/14/15 Alexander V Moscow
Great area (Salamanca), not far from the hotel touristic bus stop, walk to the center on foot 35 minutes. Near the hotel are many bars and restaurants. Also not far from the hotel there is a shop-cafe VIPS (open 24 hours) Large rooms with comfortable beds (lived in suite), A varied breakfast buffet, Nespresso coffee, juices, bar with a good menu of food and drinks (Works to 12:00 PM), WiFi is free. Of the downsides - Expensive parking - 27 euros per night, hot water in the morning quickly ends
"Gran Hotel Velazquez. Madrid"
01/04/15 Eduardo R
Stayed there for a 2 week vacation. I prepaid 3 months in advance and requested a non smoking room. I got a smoking area room with a noisy mini elevator next to my room I could hear all nite. The people at the front desk were rude, arrogant and not caring. Homero Rodríguez 210-364-6603
"Old style, in need of upgrade"
12/18/14 globe109 Gothenburg, Sweden
First time I stayed here was in 2008, when I came back in 2014 it looked exactly the same. The style of the hotel is possibly attractive to old people, lots of marble and fake gold. Personally I don't like it and when it is also dated and a bit worn out it just feels shabby. On the positive side, the wifi is free and it works reasonably well. The location is good for shopping but not great for tourism. Also, make sure your room does not face the street, there is a lot of traffic on that street and it can be quite disturbing.
"Best kept secret in Madrid"
12/15/14 Adolfo M Mexico City, Mexico
Excellent location. Outstanding service and attitude of all staff. Take breakfast included rate; quality and breadth of buffet were very good. Only bad point: bed matresses are old; they need replacing. All in all, the cost benefit ratio of this hotel is very hard to beat.
12/02/14 Alondra1b Alexandria,VA
Once again, my husband and I spent a lovely week here, enjoying their excellent service and copious breakfast buffet which includes the usual cereals, pastries, cold-cuts, cheese, smoked salmon as well as a few Spanish specialties: omelet, paella,etc. The bar/tea room is as always a friendly place to meet friends, relax and watch some Madrileno social gatherings. Service is very good. This time we stayed in a Junior Suite, well worth the extra fee, comfortable beds and a welcoming salon for private meetings with friends or enjoying room service meals. I recommend this hotel for families, quite a few guests were traveling with children, or couples. The location is perfect for shopping and sightseeing, several typical restaurants within a block or two, even a large central market! The hotel also has a new elegant dining facility, which we did not have occasion to sample. We plan to repeat next year!
"Location, location, location"
12/02/14 IsabelTM Lisbon, Portugal
I have already reviewed this hotel but it never dissapoints me. I was in Madrid during Black Friday and it was so good to do the Xmas shopping and being able to come back to the hotel and leave all my packages before returning to another shopping spree in the Salamanca district or going to a museum nearby (I recomend the Carlos Amberes exhibithion of Flemish great masters in Claudio Coello street)
"Quaint, Well situated , Comfortable and Reasonable "
I stayed at this hotel with a friend for three nights and wasn't sure what to expect as there had been some recent negative reviews . The positive aspects are that it is extremely well located particularly as a base to visit the city. It only a short walk from the metro station "Velázquez" and in addition there is always a number of taxis available outside - the cost of a Taxi ride is very reasonable e.g to the Atocha Train Station less than 10 euros. The room in which we stayed was very comfortable and very clean as was all of the hotel , we paid for breakfast as part of the room rate (note when booking via web this is a cheaper option than paying whilst you are there) and we were not disappointed - Buffet style breakfast with an excellent choice of hot and cold food and attentive staff . We ate in the hotel Bar once in the evening on the basis we required a light option and speedy service and we were extremely happy with both aspects. There was free Wi-Fi which worked perfectly in all parts of the hotel contrary to negative comments posted by other travellers ? It is worth noting that you should request the password on check-in and that a new password (contraseña ) is required each day from 8 am onwards -this is readily accessed from a stand on the reception desk . Negative points - On arrival the staff on reception were uncommunicative and unfriendly - we were pointed in the direction of the lift to discover you had to walk up a short flight of stairs to access it - not easy with a heavy case - the lift is extremely small so if like me you are claustrophobic a bit scary . I speak quite good Spanish and following inspecting the room requested more hangers , an additional pillow and instructions on how to reduce the temperature in the room which was too warm . The room temperature I discovered was actually controlled by the reception staff via computer . Unfortunately until my third request/complaint later on the day none of these aspects were resolved ! The Hotel is as other travellers have said a "little tired" in places but it's other positive aspects coupled with very good value for money in my opinion more than make up for this - if the owners could sort out the inconsistency/ unfriendliness of some of the staff on the reception desk I am sure they would receive more positive reviews . I would end by saying should I return to visit Madrid in the future I would not hesitate to stay at the Hotel again .
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