All hotels in Madrid, Spain
1 room, 2 adults
You can collect Hotels.com® Rewards nights hereVelazquez 62, Madrid, Madrid, 28001, Spain, ‏‎800-491-6126
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3.8 / 5Good

Score breakdown (from 92 reviews)

Average rating for:

  • Cleanliness
    4.0
  • Service
    3.7
  • Comfort
    3.7
  • Condition
    3.5
  • Neighborhood
    4.5

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Muy bien situado"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
Muy bien situado, habitaciones cómodas y grandes. Lo único, que tal vez habría que cambiar algún mueble porque están obsoletos.
Genuine Expedia guest review
Other trip Aug 11, 2013
A Traveler
ES
3.0 / 5Good
"Bien situado. Correcto para estar de paso"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Justito para un 4 estrellas. Pero por la zona, y el precio, creo que es una buena eleccion si uno no tiene muchas pretenciones.
Genuine Expedia guest review
Other trip Jun 18, 2013
A Traveler
ES
5.0 / 5Outstanding
"Atención maravillosa."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
He llegado al Gran Hotel Velázquez innumerables veces. Es un hotel con servicio extraordinario, buenas habitaciones, personal atento y una ubicación excelente.
Genuine Hotels.com guest review
7 night business trip Apr 9, 2013
A Traveler
ES
3.0 / 5Good
"Unfriendly place"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel advertised free internet, but that was false.
Genuine Expedia guest review
Other trip Feb 26, 2013
A Traveler
FR
4.0 / 5Excellent
"En la milla de oro de Madrid"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
El hotel está en la milla de oro de Madrid, a un paso de la Castellana y también del Retiro. A 5 minutos, hay una parada del metro para poder desplazarte por toda la ciudad. También líneas de autobuses.
Genuine Hotels.com guest review
1 night trip Feb 17, 2013
Mónica
ES
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excelente
Genuine Hotels.com guest review
2 night trip Dec 30, 2012
JMCP
PT
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    4.0
ottima posizione. camere confortevoli e pulite con abbondante e varia prima colazione anche se a pagamento
Genuine Venere guest review
Other trip Dec 5, 2012
A Traveler
IT
3.0 / 5Good
"Agréable mais problème de chaleur dans la chambre."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Hôtel propre et confortable. Notre chambre donnait sur une cour sombre mais silencieuse. La chambre était beaucoup trop chauffée (séjour en novembre) et malgré les fenêtres ouvertes, cela a nuit à la qualité de notre sommeil.
Genuine Expedia guest review
Other trip Nov 6, 2012
A Traveler
FR
4.0 / 5Excellent
"Bien situado, limpio y buena relación precio/calid"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Buena en general
Genuine Hotels.com guest review
3 night trip Sep 16, 2012
A Traveler
MX
4.0 / 5Excellent
"Buena ubicacion"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Es un hotel con una ubicación muy buena. Para mi lo peor son colchones y las almohadas. Es un hotel antiguo y creo que deberían cuidar un poco mas la comodidad a la hora de dormir.
Genuine Hotels.com guest review
2 night family trip Oct 22, 2012
A Traveler
MX
4.0 / 5Excellent
"Ottimo hotel per qualunque occasione"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Quando sono a Madrid scelgo sempre il Velazquez in quanto l'hotel è gradevole, le tariffe sono accettabili e la posizione davvero strategica. Situato nel quartiere di Salamanca pieno di localini e paradiso dello shopping è comodo al centro sia a piedi che in metropolitana. Il parco del Retiro è a 3 isolati quindi la sera posso anche permettermi di andare a fare jogging senza fatica. Inoltre è comodo all'aeroporto che si raggiunge in 20 minuti circa anche quando c'è più traffico.
Genuine Expedia guest review
Other trip Sep 2, 2012
Alberto
IT
5.0 / 5Outstanding
"CERCA DE TODOS LO LUGARES QUE HAY QUE VER"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
eXCELENTE, ME SENTI MUY COMODO Y BIEN TRATADO
Genuine Hotels.com guest review
Other trip Aug 17, 2012
A Traveler
VE
3.0 / 5Good
"algo viejo y mal Bar"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
EL HOTEL SE HA QUEDADO VIEJO PARA LAS UATRO ESTRELLAS SIRVEN LOS GIN TONICS COMO EN LA TASCA DE MI PUEBLO A PESAR DE SER UN "GIN BAR" A 15EUROS POR GIN TONIC
Genuine Expedia guest review
Other trip Jul 11, 2012
A Traveler
ES
2.0 / 5Fair
"Viejo pero centrico"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
Muy muy viejo pero centrico. Ideal para paseos por la noche por la ciudad e ir caminando a todos los lugares de Madrid. Está en la city económica de Madrid, en el barrio más elegante y caro.
Genuine Expedia guest review
Other trip Jul 2, 2012
A Traveler
ES
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night trip Aug 21, 2014
Larc
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
8 night trip Jan 15, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
Other trip Mar 23, 2013
unknown
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
6 night family trip Oct 3, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
Family trip Aug 6, 2012
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
Other trip Jul 20, 2012
A Traveler
GB
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night business trip May 7, 2015
A Traveler
ES
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
Genuine Venere guest review
Other trip Mar 29, 2015
A Traveler
ES
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
3 night business trip Mar 3, 2015
A Traveler
ES
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Feb 19, 2015
Ulla Kristina
FI
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Sep 8, 2014
A Traveler
ES
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Aug 16, 2014
A Traveler
ES
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night trip Aug 2, 2014
FERNANDO
ES
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
7 night trip Aug 4, 2014
fernando
MX
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night business trip Feb 12, 2014
A Traveler
FR
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Dec 8, 2013
A Traveler
ES
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Dec 8, 2013
Tomas
ES
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night trip Oct 16, 2013
A Traveler
ES
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night business trip Sep 22, 2013
A Traveler
ES
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night trip Sep 15, 2013
A Traveler
ES
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Jul 30, 2013
A Traveler
ES
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Aug 1, 2013
A Traveler
ES
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Jun 27, 2013
A Traveler
ES
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night business trip Jun 25, 2013
A Traveler
ES
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
3 night trip May 24, 2013
A Traveler
ES
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Feb 23, 2013
A Traveler
ES
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
4 night business trip Nov 15, 2012
A Traveler
NO
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
Other trip Aug 27, 2012
A Traveler
ES

TripAdvisor reviews for Gran Hotel Velazquez

Overall rating:Based on 314 traveler reviews

Most recent traveler reviews:

Overall Rating
"great location"
06/24/15 Jorge M
Placed at Velazquez Street in “Barrio de Salamanca”, this hotel has a fantastic location, near one of the most active street in Madrid – “Paseo da Castellana”-. The rooms are friendly, good breakfast, and a nice bar and restaurant. Subway very close allow you to know better Madrid.
Overall Rating
"Great location , great value for money"
06/18/15 Daisy H UK
The hotel is in a very good location in Madrid and is amazing value for money. It is not luxury, but it is entirely acceptable. We have no complaints about the hotel at all and will certainly be staying there again. Totally recommend.
Overall Rating
"Old hotel"
06/17/15 Ulaks
We stayed there for 5 nights with kids. Quite old rooms which need refurbishment. Locations is good - just in the heart of all best shops. Breakfast was quite good as well. But I there were no SPA or swimming pool.
Overall Rating
"Classic Hotel in a Central Location "
06/11/15 RupertPon Thrapston, England, United Kingdom
Stayed on business for 2 nights and had a large classicly decorated very comfortable room with a rubbish view of an internal courtyard ! Very clean and very central. I did not eat here so cannot comment on the food. Embarrassingly I do not speak Spanish and it would seem most of the staff do not speak English so I found it very difficult to communicate - until checkout when the barrier disappeared. ...
Overall Rating
"Great location, great staff"
06/08/15 khaledm91 Montreal, Canada
The location is fantastic, very close to the metro, and near multiple shops and restaurants. Although not very big, the rooms are quite comfortable. The staff was quite nice, always polite and helpful. The breakfast was great, with a good variety of options. I would definitely stay there again.
Overall Rating
"One of the best locations in Madrid"
05/26/15 Jose Ignacio M
A very classy hotel. Old but very well mantained. Excellent staff, very friendly and professional. Nice and quiet in an excellent neigborhood. Few blocks away from Calle Serrano which is Madrid's 5th avenue I will return.
Overall Rating
"Great Location, Tricky Rezervation"
05/18/15 vasiletv
Yes, if you managed a rezervation for this hotel, you will find yourself in a strategical great location: not too noisy, not too far from the Big Park or from the busy center and Prado. But if the rezervation managed through, let,s say booking.com, and the price is under 100 Euro, than for sure you will get a room with a closed view - inside the bulding classical shaft, listening to the chirping of the air conditioning system and if you stick you head off the window you may catch a glimps of distant patch of sky. The other guy is right: great location, difficult service at the reception. Great diversity at breakfast, and wi-fi too. A little wornout we mai add. Do not know whether Velasquez himself slept there, however...
Overall Rating
"Hotel Gran Velasquez"
04/02/15 holidaysabrd London, United Kingdom
In an affluent area of Madrid, round the corner and 10 min walk from Velasquez metro. 5 mins from all the major designer shops. Plenty of cafes and restaurants nearby. We booked 3 twin rooms with breakfast and luckily we were all next door to each other. Room: spacious with a TV. Cupboard and an electronic safe. Bathroom: bathtub with over the bath shower, bidet, wc and sink. Lots of bathroom complimentary amenities provided. No kettle in the room. Iron and iron board provided. Breakfast: reasonable choice although food was lukewarm. Had to ask for it to be made fresh so it would be hot. Very efficient at tidying away dirty utensils.
Overall Rating
"Good location but worn off hotel"
01/31/15 Sergio C Rovio, Switzerland
The hotel is very well located in the Salamanca district. However this is probably the only really positive aspect. The style of the hotel is very baroque, but overall it is not well kept. The room was big and spacious, but stinky for too many smokers, and overall worn off. The bed mattress seemed old, and the pillow was one of the most uncomfortable I ever had. The hotel displayed a old TV set which did not really work. The window was not really protecting from the noise of the busy street below, even on the 8th floor it was really annoying. Bath was clean (at least) and amenities were provided. Service ok.
Overall Rating
"Mold and Rubber Pillows"
01/27/15 Maria-Herbert San Francisco, California
The hotel is located in the posh Salamanca neighborhood of Madrid, Spain> it's location allowed for easy access to public transportation to major attractions as well as the Prado museum. I spent a total of 5 nights at this hotel. The last three days of my stay, I was assigned a room off the back patio. The room had a king bed, writing table and chair and an ample bathroom. The issue was that the bathroom had not been cleaned properly - in a while and had thick fussy black mold around the tub by the sink, and next to the toilet. The other issue I had all over Spain was the use of rubber foam pillows - which make your head bounce like a ball all night. When I asked for a feather pillow, I was told they did not have any. Rubber pillows aside, mold is not acceptable. I would not recommend the use of in room service. Front desk staff can be a bit brusk - if not helpful.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews