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  • Ace Hotel and Swim Club
  • All hotels in Palm Springs, California, United States
All hotels in Palm Springs, California, United States
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1 room,  2 adults 
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Room 1:

Ace Hotel and Swim Club - Palm Springs

33.801339, -116.539985
3.5 stars
701 E Palm Canyon Dr, Palm Springs, CA, 92264 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $149
Price Match Guarantee
4.1 306 5

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    Ace Hotel and Swim Club
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    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near Ace Hotel and Swim Club

    • Moorten Botanical Garden and Cactarium Hotels - Palm Springs 580 yards
    • Agua Caliente Cultural Museum Hotels - Palm Springs 1.4 miles
    • Plaza Theatre Hotels - Palm Springs 1.5 miles
    • Palm Springs Art Museum Hotels - Palm Springs 1.7 miles
    • Palm Springs Convention Center Hotels - Palm Springs 1.8 miles
    • All landmarks in Palm Springs

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    Overview of Ace Hotel and Swim Club - Palm Springs

    Location.
    This Palm Springs hotel is 2 miles from the Palm Springs Art Museum, 3.5 miles from Palm Springs International Airport, and 6 miles from the Palm Springs Aerial Tramway.

    Hotel Features.
    Ace Hotel's star attraction is the swim club, featuring a year-round outdoor pool and spa tub (both open till 2 AM), a sundeck lined with hammocks, massage yurts, and a stargazing platform. Poolside activities include DJ entertainment, bands, yoga classes, and impromptu dance parties. A second outdoor pool is open to guests when it is not being used for private events. The fitness center, open to guests 24 hours a day, is outfitted with state-of-the-art equipment, as well as TVs, a sauna, a steam room, and lockers. The Feel Good Spa at Ace Hotel offers massage, body treatments, and facials utilizing organic products. The King's Highway restaurant serves roadside-diner fare, updated with local, seasonal ingredients. The Amigo Room bar serves classic and creative artisanal cocktails using fresh juices and house-made mixers. Drinks are available poolside.

    Guestrooms.
    All 180 guestrooms feature 32-42 inch flat-panel TVs, pay movies, MP3 plug-ins, and views of the pool, mountains, or Palm Springs. Wireless Internet access is complimentary. Minibars are also provided. Much of the furniture is vintage. Bathrooms include showers and amenities from Rudy’s Barbershop. Some guestrooms open to private patios; dogs are welcome in those rooms.

    Image of Ace Hotel and Swim Club, Palm Springs
    4.1 out of 5 Excellent (306 reviews)
    (Neighborhood average 3.9)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    I like everything else except the "private patio". I paid extra for the private patio, but once I got there I realized that people who were climbing up... the stairs or walking on the second story hall way can peek into our "private patio". I think the photos on their website is very misleading. by Helen Ma  from West Covina on 04/30/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $149
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Simple Double

    Special Offer! Patio Room w/Garden

    King Lounge

    Ace Suite

    Special Offer! Simple Double

    Side by Side Suite

    Simple Suite

    Patio w/ Garden

    Simple King

    Standard King

    Standard Double

    Patio w/ Fireplace

    Special Offer! Simple King

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Resort fee charged at hotel/condo
    • Check-out time is: noon
    • Check-in time starts at: 3 PM
    • Pets allowed

    Amenities

    • General
    • Garden
    • Number of buildings/towers - 5
    • Patio
    • Picnic area
    • Poolside bar
    • Restaurant
    • Shopping on site
    • Suitable for children
    • Swimming pool - children's
    • Swimming pool - outdoor seasonal
    • See more facilities
      • Air-conditioned public areas
      • Ballroom(s)
      • Bar/lounge
      • Barbecue grill(s)
      • Designated smoking areas
      • Dial-up Internet access - complimentary
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Gift shops or newsstand
      • Luggage storage
      • Number of outdoor pools - 2
      • One meeting/conference room
      • Rooftop terrace
      • Total number of rooms - 180
      • Tours/ticket assistance
      • Year Built 1965
    • Rooms (all rooms include)
    • Bathrobes
    • Bathroom scale
    • Desk
    • Electronic/magnetic keys
    • In-room safe
    • Iron/ironing board
    • Separate dining area
    • Speakerphone
    • Washer/dryer
    • Window opens
    • See more room details
      • Air conditioning
      • Cable TV service
      • Climate control
      • Complimentary newspaper
      • Complimentary toiletries
      • Daily housekeeping
      • Dial-up Internet access (complimentary)
      • Direct-dial phone
      • Flat-panel TV
      • Free local calls
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Hair dryer
      • In-room massage available
      • Makeup/shaving mirror
      • Minibar
      • Patio
      • Pay movies
      • Premium TV channels
      • Private bathroom
      • Refrigerator
      • Separate sitting area
      • Shower/tub combination
      • Slippers
      • Turndown service (on request)
      • TV Internet access (complimentary)
      • Voice mail
    • Services
    • Room service
    • Safe-deposit box at front desk
    • Sauna
    • Secure parking
    • Self parking
    • Spa services on site
    • Spa tub
    • Steam room
    • Tour assistance
    • Wedding services
    • View more services
      • ATM/banking
      • Concierge desk
      • Express check-in
      • Express check-out
      • Free parking
      • Full-service health spa
      • Hair salon
      • Health club
      • Laundry facilities
      • Limo or Town Car service available
      • Massage - spa treatment room(s)
      • Multilingual staff
    • Business & Event
    • 24-hour front desk
    • Banquet facilities
    • Business center
    • Dry cleaning/laundry service
    • Event catering
    • Library
    • Technology helpdesk
    • Accessibility Features

    This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

    Dining

    Ace Hotel and Swim Club has a restaurant serving breakfast, lunch, and dinner.

    Recreation

    • Bicycle rentals on site
    • Golf - driving range nearby
    • Golfing nearby
    • Golf lessons available nearby
    • Golf - miniature nearby
    • Helicopter/airplane tours nearby
    • Hiking/biking trails nearby
    • Horse riding/rental nearby
    • Mountain biking nearby
    • Pilates classes/instruction nearby
    • Running track/path nearby
    • Table tennis nearby
    • Tennis nearby
    • Yoga classes/instruction nearby

    Notification and fees

    Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:


    • Resort fee: USD 25 per accommodation, per night

    Hotel resort fee inclusions (may be listed elsewhere in this description as complimentary or available for a surcharge):
    • Pool access
    • Fitness center access
    • Internet access (may be limited)
    • Phone calls (may be limited)
    • Self parking
    • Additional inclusions

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Pet fee: USD 25 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Palm Springs, California, United States
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    Ace Hotel and Swim Club Palm Springs

    A short guide to Palm Springs

    An oasis of cool amid arid surroundings, Palm Springs has welcomed celebrities since the 1920s. The city honors famous entertainers with stars on Palm Canyon Drive, where more than 500 retailers do business in Downtown and Uptown. Nearby, the Palm Springs Aerial Tramway takes passengers on a 10-minute, 2.5-mile ride to San Jacinto Peak, facilitating winter snow sports and summer hiking.

    see all hotels in Palm Springs

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Moorten Botanical Garden and Cactarium - 600 yards

    1.0 - 3.0 mi

    • Agua Caliente Cultural Museum - 1.4 miles
    • Plaza Theatre - 1.5 miles
    • Palm Springs - 1.5 miles
    • Palm Springs Art Museum - 1.7 miles
    • Palm Springs Convention Center - 1.8 miles
    • Palm Springs Intl. Airport (PSP) - 2.4 miles
    • Indian Canyon - 2.4 miles
    • Knott's Soak City Palm Springs - 2.8 miles
    • Palm Springs Air Museum - 3.0 miles

    3.0+ mi

    • Palm Springs Aerial Tramway - 4.0 miles
    • Bermuda Dunes Airport (UDD) - 16 miles
    • Banning Municipal Airport (BNG) - 20 miles
    • Thermal Desert Resorts Regional Airport (TRM) - 24 miles
    • Hemet-Ryan Airport (HMT) - 28 miles
    • Big Bear Airport (RBF) - 37 miles
    • Borrego Valley Airport (BXS) - 40 miles
    • Twentynine Palms Airport (TNP) - 41 miles
    • San Bernardino Intl. Airport (SBD) - 45 miles
    All hotels in Palm Springs, California, United States
    Reviews
    • All (306)
    • Business (16)
    • Romance (61)
    • Family (29)
    • Friends (54)
    • Other (146)
    4.1 / 5
    Excellent

    Score breakdown (from 306 reviews)

    • 5.0
      (144)
    • 4.0
      (96)
    • 3.0
      (30)
    • 2.0
      (24)
    • 1.0
      (10)

    Average rating for:

    • Cleanliness
      4.3
    • Service
      4.0
    • Comfort
      4.2
    • Condition
      4.2

    Reviews: Overall

    • < Previous
    • Page 1 of 7
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    Ace Hotel and Swim Club - Palm Springs
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip with friends in May 2013
    A Traveller
    US

    Ace Hotel and Swim Club - Palm Springs
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    I like everything else except the "private patio". I paid extra for the private patio, but once I got there I realized that people who were climbing up the stairs or walking on the second story hall way can peek into our "private patio". I think the photos on their website is very misleading.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Helen Ma
    US

    Ace Hotel and Swim Club - Palm Springs
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We stayed two nights at the Ace and had an awesome time. We had a patio w/ fireplace, which was private, spacious, and warm, and we ended up spending a lot of our time outside. The room itself had doors that opened up to the patio, which brought an indoor-outdoor feel to the space. The decor was cool, and the rainwater shower was fantastic. We spent […] our time relaxing at the pool and in the hot tub, which both offer views of the surrounding mountains. We also got massages and ate and drank a lot, really enjoying the convenience of the resort setting. Highly recommended. Read more
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    brian
    US

    Ace Hotel and Swim Club - Palm Springs
    4.0 / 5
    Excellent

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      2.0
    I love the vibe of this place ... However it is a hit or miss on accommodations. I had forgot to ask for a handicap room, that was necessary because my mom was traveling with us and cant clim stairs. They were sold out of the room we booked on the first floor so they upgraded us. That was a nice thing but we got "the beat up room" upgrade with no patio. […] That sucked! We where staying 4 NIGHTS but it seemed they prioritized us any differently then someone staying one night. The room was not ready, so they rushed it and it was not cleaned well. It was missing furniture and was in a bad location. I have stayed here so many times I know to call up and ask for the furniture that was missing from room and to have it delivered. So after the first day with me hard at work to make our room comfortable, they told me if I was not happy with it I could switch to our originally booked room the next day. After settling in with an 8 year old, my Mom & a dog I was not in the mood to take an half day of my vacation to do it again. On top of that each day I had maintenance come to fix the air ... still it took till the last night for it to start working! Thinking back I should have complained more. However my kid had a blast. Their kitchen had a fire and they did not have their normal menu available but they dealt with it really well. I still love this please but will make sure after booking that I make my needed's known ahead of time! Read more
    Genuine Hotels.com guest review
    4 night trip in Apr 2013
    A Traveller
    US

    Ace Hotel and Swim Club - Palm Springs
    3.0 / 5
    Good
    "SUPER BUSY"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      2.0
    Hello! One of my favorite places to stay while in Palm Springs for the ambiance and the people watching. Also such cute decor. After I arrived, the place got PACKED and so they had me wait for at least an hour until my room was ready. This was no problem as I sat by the pool and had some lunch. When they finally called me an hour and a half later, I […] went to my room to relax after a much needed work week and there was left over lasagna room service left in the room and also two out of the three main lights were all burnt out. The security latch on the door was also hanging by one screw. Pretty sketchy. Other than that, I love the ACE. it's one of my favorites. But . . . . probably a bit more detail on presenting the room, especially after you have been waiting for the room to get "ready". Read more
    Genuine Hotels.com guest review
    2 night business trip in Apr 2013
    Susan
    US

    Ace Hotel and Swim Club - Palm Springs
    4.0 / 5
    Excellent
    "Trendy Hipster Hotel"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    We enjoyed our stay at the Ace Hotel! It had pretty much everything we were looking for in a hotel. The rooms were clean. The restaurant food was good. The service was good 2 out of 3 days at the poolside bar however we were a bit disappointed that the quiet pool near the hotel's special events room did not have any staff serving drinks to the hotel […] guests. We were looking for a quiet getaway so we spent all 3 days of our stay at this pool as the main pool area was much too noisy for us. I'd definitely stay at this hotel again in the future. Read more
    Genuine Hotels.com guest review
    3 night trip in Apr 2013
    Shelley
    US

    Ace Hotel and Swim Club - Palm Springs
    5.0 / 5
    Outstanding
    "Great get away!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The Ace is the place! Friendly service and a very chill vibe. Thanks!!!!
    Genuine Hotels.com guest review
    2 night family trip in Mar 2013
    A Traveller
    US

    Ace Hotel and Swim Club - Palm Springs
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night romance trip in Mar 2013
    A Traveller
    US

    Ace Hotel and Swim Club - Palm Springs
    4.0 / 5
    Excellent
    "Confused Concept Hotel"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      4.0
    Great location- $8 cab ride to the main drag, incredible view of mountains from the pool area… Kitchen&bar manage to serve in & out with no problem; the food/menu is good. Room was clean, but not immaculate – great sheets, beds comfortable; the bathroom tight for taller people. Everything too casual - wait service/ check-in/ people accessing pool area. […] No evident managerial staff, just glassy-eyed super-hip employees. The front desk has too many duties - check-in, pool club, scooter rental, bike loans- long wait to check-in. Front gate to pool is unlocked, people come& go as they please - didn't give me confidence everyone was a paying guest, esp. at night when steady stream of 20-somethings poured in through the back gate to hang by the pool. Many families with children there for spring break (like us) so mornings were great, but in PM the pool would fill with 20+ crowd - cocktails, smoking, swearing, PDA in the pool, dogs. I had disclosure on the hotel/pool club idea, but was peeved that I had to pay a $25/day "resort fee" while I could see people cruise about that I knew weren't paying for anything- we were assured all those folks paid monthly memberships, but there was no-one monitoring that. There are cool ideas at work at this hotel- outdoor fireplaces w/couches & chairs around the property, but I wasn't totally sure that things were as clean as I'd like them to be or that everyone there was supposed to be co-mingling with my kids in the pool. Read more
    Genuine Hotels.com guest review
    2 night family trip in Mar 2013
    Emma
    US

    Ace Hotel and Swim Club - Palm Springs
    4.0 / 5
    Excellent
    "Pet friendly hotel in the desert"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    Very hip, young crowd in a relaxed setting.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    Ace Hotel and Swim Club - Palm Springs
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    futon smelled like vomit, otherwise nice room. Pools were nice. Not close enough to walk to downtown area.
    Genuine Hotels.com guest review
    3 night trip in Mar 2013
    A Traveller
    US

    Ace Hotel and Swim Club - Palm Springs
    5.0 / 5
    Outstanding
    "quick trip to airport but no coffee maker"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great pool for kids and another for people watching. Found setting the alarm somewhat confusing and would have really enjoyed coffee in my room. Very memorable hotel.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Liz
    US

    Ace Hotel and Swim Club - Palm Springs
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Mar 2013
    A Traveller
    US

    Ace Hotel and Swim Club - Palm Springs
    3.0 / 5
    Good
    "Once great but gone downhill"

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    We've been coming here for years from NY and LA. But since being here 1 year ago, service, particularly housekeeping has gone way downhill. Called daily for towels and toilet paper. Room dirty. Dirty laundry and glassware left in room AFTER room was serviced. Pool is still great but we probably won't return.
    Genuine Hotels.com guest review
    8 night romance trip in Mar 2013
    Slue
    US

    Ace Hotel and Swim Club - Palm Springs
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    A Traveller
    US

    Ace Hotel and Swim Club - Palm Springs
    2.0 / 5
    Fair
    "Disappointed with service on ALL levels"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    I like The Ace Hotel, but the service standards in this hotel NEED to be raised significantly! Room was nice and clean, snack inside room were well thought out as was the decor, but the service standards are nothing to write home about. In the 2 days we spent at the pool, my boyfriend and I were consistently ignored and watched as others' were ignored […] as well when it came to food and drink orders. The hotel needs to separate the pool section into sections so that the guests' are equally served and attended too. The waitstaff often looked extremely clueless as to who ordered what when coming to deliver to the poolside guests and then would often times run back without taking any additional orders only to resurface more than 20 mins later! I would've spent triple of what I spent had I not had to get up and order drinks and food from the bar, which was often overwhelmed with one single bartender. I meannnnnn...get it together!! Read more
    Genuine Hotels.com guest review
    1 night romance trip in Mar 2013
    James
    US

    Ace Hotel and Swim Club - Palm Springs
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Ace Hotel and Swim Club - Palm Springs
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    Most comfortable bed on earth. Hands down. Beautiful high design hotel. Free loaner bikes ( perfect biking area.) Great coffee place next door. Loved it.
    Genuine Hotels.com guest review
    1 night romance trip in Feb 2013
    A Traveller
    US

    Ace Hotel and Swim Club - Palm Springs
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Ace Hotel and Swim Club - Palm Springs
    5.0 / 5
    Outstanding
    "Relaxing and hip getaway"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Loved our stay here. We brought our dog and we loved that we could bring her into the pool. Everyone was friendly.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    xxjj
    US

    Ace Hotel and Swim Club - Palm Springs
    5.0 / 5
    Outstanding
    "Love the Ace."

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    This was the second visit in as many years. It is wonderfully hip always with a fresh take on every detail from check in to food to spa services.
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    Chuck
    US

    Ace Hotel and Swim Club - Palm Springs
    4.0 / 5
    Excellent
    "Great for you and your pet!"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    This is one of the pet friendliest places I've stayed! Right On!
    Genuine Expedia guest review
    Other trip
    Feb 5, 2013
    A Traveller
    US

    Ace Hotel and Swim Club - Palm Springs
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We had a blast. Definitely the right place to be if you want to meet cool people hanging in a jacuzzi!
    Genuine Hotels.com guest review
    3 night trip with friends in Jan 2013
    A Traveller
    US

    Ace Hotel and Swim Club - Palm Springs
    5.0 / 5
    Outstanding
    "Awesome Place"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great place to stay! Very nice vintage touches all over the room! Super fun to have a record player in the room. I definitely recommend the room with the private fire pit patio.
    Genuine Expedia guest review
    Other trip
    Jan 28, 2013
    A Traveller
    US

    Ace Hotel and Swim Club - Palm Springs
    1.0 / 5
    Poor
    "Drunken Party Animal's Paradise"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      1.0
    • Condition
      3.0
    We had a horrific experience. my husband and I brought our 10 year old daughter along on a weekend getaway. The pool area was completely inappropriate for her. It was a bar and a make-out scene with bikinis. As for our Sat. night, we wear awoken from 1am -2:30am due to major partiers in the room above us. I called security 3 times and they would come, […] break up the party, however, within 15 minutes, the party and noise and stomping on the floor would resume. We, including our daughter got no sleep that night. It is marketed on the web as a child friendly place, but we completely disagree with the child friendly part. This is a drunken party animal's paradise. Not an appropriate place for families with kids. Read more
    Genuine Expedia guest review
    Other trip
    Jan 26, 2013
    A Traveller
    US

    Ace Hotel and Swim Club - Palm Springs
    1.0 / 5
    Poor
    "Shabby-Chic without the Chic"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    Knew it may be bad when chairs in room looked like they were from a garbage dump. Patio like cheap east LA apartment. Prices changed from one day to next. Rude staff at front desk. Dirty floors. Resort fee went from $20 to $25 in week since booked. Everything in room for sale including $60 walking stick that was only a stick! Afraid to touch anything. […] Charged for phone call I didn't make. Staff walks around at night spying on guests with empty luggage carts? Liked the bed, fireplace and 2nd pool. Read more
    Genuine Hotels.com guest review
    3 night romance trip in Jan 2013
    A Traveller
    US

    Ace Hotel and Swim Club - Palm Springs
    4.0 / 5
    Excellent
    "Fantastic location!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This is a really fun, trendy place to stay. The majority of the clientele were young (20's/30's) hipster type folk that were relaxed and you could tell were thoroughly enjoying themselves! The pool was a bit packed and we couldn't find a lounge chair by 12:30pm ... but it's Palm Springs and I suppose on a 3 day holiday weekend is to be expected. One […] evening we walked to the downtown (about a 20 minute walk) along the highway but returned through the residential streets - if you want a nice walk, opt for the residential streets! The architecture is classic mid-century modern in probably 85% of the homes that have been well kept and made the walk very visually interesting! Overall, we would definitely stay here again, but if you go on a holiday weekend, bring ear plugs if you plan to sleep before midnight - there weren't loud parties or anything, but there were parties with occasional laughing outbursts and general good times being had that could make sleep difficult if you didn't have earplugs for those occasions. Read more
    Genuine Hotels.com guest review
    3 night romance trip in Jan 2013
    Rick
    US

    Ace Hotel and Swim Club - Palm Springs
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Jan 2013
    Amy
    US

    Ace Hotel and Swim Club - Palm Springs
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night romance trip in Jan 2013
    Rk
    US

    Ace Hotel and Swim Club - Palm Springs
    3.0 / 5
    Good
    "ace hotel palms spring."

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Was pretty excited to stay here after hearing so much about this hotel. Overall not a bad experience but didn't live up to the hype. A few things that did bug me...... 1. No cable, not even basic... figure if im going to pay this much for a room at least I can watch sports center. 2. Smokers.... they say they are a non-smoking hotel... but guest smoked […] in there room, pool side and in hot tub.... hotel staff did nothing... 3.) cleanliness... dirty sheets, and bed spread, sofa had feathers coming out of it.. Read more
    Genuine Hotels.com guest review
    2 night trip in Jan 2013
    shaun
    US

    Ace Hotel and Swim Club - Palm Springs
    5.0 / 5
    Outstanding
    "Not to be missed"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I've stayed at several other resorts in Palm Springs, and this is second only to the Parker.
    Genuine Hotels.com guest review
    3 night trip in Dec 2012
    Jen
    US

    Ace Hotel and Swim Club - Palm Springs
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    Ace Hotel and Swim Club - Palm Springs
    2.0 / 5
    Fair
    "Rock and roll hotel !"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    Room request upon ahead reservation (2 weeks prior) is always unsatisfied and staff often gives us bad rooms at first. Over 2 different stays we twice had to change room because of either noise/darkness (dark room under loud stairs) or noise/shaking (over the laundry with washing machine on at night). Had to change ripped towels folded. Had to call […] to get a delivery tray sitting on the floor for 6 hours to be put away... Read more
    Genuine Expedia guest review
    Other trip
    Jan 1, 2013
    Vanessa
    US

    Ace Hotel and Swim Club - Palm Springs
    3.0 / 5
    Good

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      3.0
    Room was uncomfortable and smelled like smoke
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    Ace Hotel and Swim Club - Palm Springs
    5.0 / 5
    Outstanding
    "Casual, comfortable, cool, kind."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The Ace has everything you need for a holiday -- food, drink, spa, entertainment -- but doesn't trap you on its grounds like a larger resort. The city of Palm Springs is quite close. On weekends, the Ace can get overwhelmed by an LA party crowd, but on weekdays (outside of major festivals) it's a great place to relax and do as little as possible. Bonuses: […] dog friendly, bike rentals, a djellaba and walking stick in your room, bingo and karaoke once a week each. Read more
    Genuine Expedia guest review
    Other trip
    Dec 26, 2012
    A Traveller
    US

    Ace Hotel and Swim Club - Palm Springs
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    Ace Hotel and Swim Club - Palm Springs
    3.0 / 5
    Good
    "Gettin' a little rough around the edges..."

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      2.0
    I like the Ace, bit the hard partying is starting to show. The rooms are getting dirtier and stained, and the service had gotten slow. One day the maid just didn't show, and the waiters at the pool would forget about our orders, or not make the rounds at all. The prices certainly haven't gone down the same as the quality, however.
    Genuine Hotels.com guest review
    5 night trip with friends in Dec 2012
    Rob
    US

    Ace Hotel and Swim Club - Palm Springs
    5.0 / 5
    Outstanding
    "Engagement weekend"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Ace Hotel provided the perfect backdrop for our engagement weekend. We asked for a room away from the pool which was loud because there was a DJ!!!! What/////////////? At times it felt a little like a scene from Portlandia...but I'm no hater. Our room was great! Great weekend!!
    Genuine Hotels.com guest review
    2 night trip in Dec 2012
    jeff
    US

    Ace Hotel and Swim Club - Palm Springs
    2.0 / 5
    Fair

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      4.0
    The room was small and disappointing. The bathroom mirror is in the bedroom. No patio as stated with room description, the patio was a sliding door that opened up to the walkway. No seats with backrest in the room, just two stools. I felt like the room was not worth the price. Although the gym was OK.
    Genuine Hotels.com guest review
    2 night romance trip in Nov 2012
    Sean
    US

    Ace Hotel and Swim Club - Palm Springs
    4.0 / 5
    Excellent
    "Why kiddie beds for teenagers?"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    The Ace is a hip and stylish place. We liked the vibe. Very cool room. Best balcony we ever had with own lounge bed. We travelled with two kids, teenagers of 13 and 15 and booked a room with a king and two doubles for all of us. The doubles were not for teenagers. The beds were a converted sofa and a short version for kids. Our older son slept with […] his shins on a heap of pillows. This would normally be totally unacceptable and we would have complained (the room on top of that was right at the hotel drive and noisy), if not our sons were totally smitten with the room and especially its location so close to the bar and pool. Goes to show that there are all kinds of tastes around...There is a lot of partying and hanging out around the pool going on - the pool lounges and pillows are somewhat run down from hard partying. Age set is 20-30iesh, but tolerant. Nice Spa - great hot stone massage - super delicious food in the Ace's own super chic restaurant. Very friendly staff. Easy on late check outs. Read more
    Genuine Expedia guest review
    Other trip
    Dec 1, 2012
    A Traveller
    US

    Ace Hotel and Swim Club - Palm Springs
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    Stay was okay. There was a big large conference there the same time and we felt like we didn't get much attention.
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    A Traveller
    US

    Ace Hotel and Swim Club - Palm Springs
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Nov 2012
    A Traveller
    US

    Ace Hotel and Swim Club - Palm Springs
    1.0 / 5
    Poor
    "Over 29? STAY AWAY"

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      1.0
    Dorm room-style decor whopping rocks, doesn't it? If you like sleeping on filthy denim futons covered in cat hair, then this is your place! I probably would have liked it if I were I vomiting Tri-Delt in for the weekend, I must confess.
    Genuine Hotels.com guest review
    2 night trip with friends in Oct 2012
    ICK
    US

    Ace Hotel and Swim Club - Palm Springs
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    A Traveller
    US

    Ace Hotel and Swim Club - Palm Springs
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    A Traveller
    US

    Ace Hotel and Swim Club - Palm Springs
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Oct 2012
    A Traveller
    US

    Ace Hotel and Swim Club - Palm Springs
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    We had a great time at the Ace! The room was clean and comfortable. There were only a few issues but they didn't rise to the level of us complaining or staying away in the future. The biggest issue was the front desk--it would get incredibly backed up at check-out and check-in. We only noticed while walking past, and we were very thankful to not be […] caught in the line. I'm not sure what the delay was as there seemed to always be a few people working the desk. The pool service and scene were fantastic--we had a wonderful time relaxing there. The spa locker room needed some help with the plumbing, as it smelled a bit funky. We had a patio with fire place, which was nice, but the patio could have used a plant or something other than the two chairs and a bench--it was pretty plain and unwelcoming. Overall, I'd go back to the Ace but probably just get a regular room as the patio wasn't used as much as we thought. Read more
    Genuine Hotels.com guest review
    2 night romance trip in Oct 2012
    JS
    US

    Ace Hotel and Swim Club - Palm Springs
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    A Traveller
    US

    Ace Hotel and Swim Club - Palm Springs
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Oct 2012
    ho
    US

    Ace Hotel and Swim Club - Palm Springs
    4.0 / 5
    Excellent
    "happily return and recommend..."

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Would happily recommend the hotel and stay there again for a weekend in PS. Young, friendly and noisy crowd of guests. Service excellent. Restaurant and bar well priced. Bit out of town, but so much going on in the hotel itself that is not a problem. Only small complaints were some dodgy stains on the bed cover when we arrived and bit of a wait to check […] out on Sunday at about 1240 as only one person on reception. She did a good job but she should not have been on her own at such a busy time. Read more
    Genuine Expedia guest review
    Other trip
    Oct 15, 2012
    Greg
    US
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