Overall it's good place,breakfast is awesome! Cook hooks it up with omelettes! Staff is friendly,they'll help you out with what you need,just don't ask for pull out bed they charge 30 bucks for night,only bad thing is the area around hotelGenuine Hotels.com guest review
The room was freezing throughout my stay, front desk staff lied that someone will come to check and no one showed up.Genuine Hotels.com guest review
This hotel is decent and is in a nice location. One thing I can say is the customer service is pretty good! The front desk staff was very nice and accommodating. However, the condition of the hotel--although nice-looking-- could use some fixing; the heating system wasn't working well, so it was pretty cold most of the time. Also,there weren't many outlets […] for things like cell phone and laptops chargers, so we had to take turns charging our devices. Overall, not too bad. I would come back again. Read moreGenuine Hotels.com guest review
Loved itGenuine Hotels.com guest review
"Glory, whole in sauna room........."
Everything was good, but the bathroom door was hard to open when closed and the pool was ice cold...... BrrrrrrrrrrrrrGenuine Hotels.com guest review
excellent, good location, decent free breakfast with curtious staffGenuine Hotels.com guest review
"Beware high daily parking fee"
Beware of high daily parking fee not included in hotel pricing. Neighborhood is not the greatest, hence gated parking around hotel. Hotel looks nice from pics. However, the nice pics is from the backside of the hotel which is surrounded by gated car parking lot. Hotel 50% smaller then typical hotel room. Room heater is a plug-in type not central. Prepare […] for breakfast role call where a customer must verify room number before being served. Customer service appears very friendly at check-in until an issue arises during your stay then nothing gets resolves or mediated due to strict policies guidelines which does not give the customer the benefit of the doubt. The hotel staff doesn't seem very concern to establish good customer relationship for long term business. I was charged an extra day parking even though I never used parking lot on my second day stay due to the fact I was not aware I had to turn in yellow slip on my exiting. Tried to resolve issue with the hotel staff and manager but to failed to get issue resolved. Paid 2 days parking even though used only 1 day. I have stayed at hundreds hotels in the past for the last 17 yrs due to work. Unfortunately, this is one of hotel where I would not do repeat business with. Read moreGenuine Hotels.com guest review
Great Location, close to everything, the size of the rooms are a lot of bigger and than the average room extra clean, the complementary breakfast was the best!!!Genuine Hotels.com guest review
"LA Rock n' Roll Half Marathoners"
Our Hollywood Hotel stay was overall an interesting experience. There was a lot of internal construction going on as well a plumbing issue during our stay, which was not expected (and kind of an inconvenience), but we managed to make the most of our situation. It was definitely a cute, quaint, and unique hotel found in chaotic LA.Genuine Hotels.com guest review
"PLEASANT, CALM, AND COMFORTABLE"
We used it as a getaway for the Thanksgiving weekend. We loved it and will definitely be returning aside from having to pay for parking, it was exceptional! Complimentary breakfast was impressive. They make your omelette and waffles fresh from the grill! We stayed 2 nights and had breakfast both mornings.Genuine Hotels.com guest review
Very nice breakfast service.Genuine Hotels.com guest review
"Good hotel to stay at cheaper rate"
This hotel was good. Not so so good but not bad too. A few things that I like most - free freshly cooked breakfast, free wifi (check things that I dont like), big rooms, good location, friendly service. A few things that I dont like - fridge was just for the name sake, it was not cooling much; however they have free ice machine on each floor, no bar/restaurant […] in the hotel - however you can order from outside restaurants. There are plenty of restaurants nearby. Read moreGenuine Hotels.com guest review
We enjoyed staying here, the beds were comfortable and the room was clean. We choose this hotel is was a short drive to Universal and in a sort of good place. The only thing we didnt like was that you have to pay for parking! Didnt think this was fair because it should be already paid for when we reserve the hotel. For us we could stay there again but […] most likely no because of the parking issue Read moreGenuine Hotels.com guest review
"Great hotel for a couple on the go!"
We went to see a concert and the hotel was in a great location. The maids left a fruit peel in the trash that made the room smell funny when we walked in, but it was just until we put the can out for the maids to pick up. The room was clean, otherwise, and it was decorated very well. The hotel is definitely doing some upgrades! The staff was friendly […] and the breakfast was fantastic! Parking was also convenient and safe. Read moreGenuine Hotels.com guest review
"Comfortable and convenient"
Good location. Good price. Room amenities said it included a game system; no game system included and when we asked we were told they are being phased out. My two teenage sons were looking forward to using it. Amenities also say room has a mini refrigerator. We needed it for medicine. Fridge didn't get cold and we were told that it wasn't a fridge, […] it was a cooler. Whatever that means. However, staff understood the necessity to keep the medicine in a fridge and found and brought us another one that actually functioned correctly. That was very nice of them. The courtyard is very comfortable and relaxing both during the day and at night. The made to order omelets are very good and the service in the breakfast area is accommodating. Overall a good place to stay in a very convenient location. Read moreGenuine Hotels.com guest review
I really liked the hotel, the only problem was the parking fee was way to much! I was meeting my daughters for a bike race they were in at Griffith Park so we had two vehicles at $24.95 each! Yikes! That was unexpected, but they made up for it with the wonderful breakfast!Genuine Hotels.com guest review
"hotel near the Kaiser Palace"
charming and helpful staffGenuine Hotels.com guest review
They offered made to order omelets and had an awesome spread for breakfast that is included in your stay. The hotel was gated and quite. Parking was kinda of expensive but overall we had a nice stayGenuine Hotels.com guest review
"Quality and service"
Nice place to stay and the staff very frendly, The breakfast is very good.Genuine Hotels.com guest review
"A great find!"
Great location, awesome full breakfast, secure parking and comfy beds! The shower was a little scary, and the in-room coffee maker didnt work, but we would definitely stay there again!Genuine Hotels.com guest review
"Hotel needs improvement"
Hello, 1. The hotel does not provide a free shuttle to and from the airport. 2. guests have to pay to use the hotel computer. 3. on my second day I had to ask for towels for myself and my friend. After they cleaned the room, they left us with one towel. 4.The hotel is not in a best area but is ok. You can use the nearby metro to get around. 4.Hotel […] has a good hot breakfast and Hugo and his staff are really nice. 5.The toilet bowl cleaner was in the bathroom. That's not good. I dont like that at all. 6.The bathtub did not drain the water while i was taking a shower. Read moreGenuine Hotels.com guest review
Great access to Metro station. Very comfortable beds. Great free breakfast though hotel needs to cut on the time that guests have to wait in line to be served an omelette or waffles ( try scrambled eggs in warming trays instead?). Good value for your money.Genuine Hotels.com guest review
The only reason I rated less on hotel condition was because they were in the middle of remodeling. Pleasant stay. Great hotel.Genuine Hotels.com guest review
"Hollywood Hotel: for the most part a good value"
We liked this hotel,(being centrally located & reasonably priced). The parking ($24.95/nite) is outrageous. The rooms are small (ours faced the courtyard) but very comfortable, clean and had all the amenities. HOWEVER, they should do something about their bathroom fans which are incredibly noisy and you can even hear the one in the adjacent room. Also, […] the thermostats don't work and set to very cold, so you had to turn off the power and open the sliding door to get air. That works unless you have a noisy group in the courtyard. Great breakfasts w/omelets made to order and a lot of healthy choices too. All in all, a great price for the location. Read moreGenuine Hotels.com guest review
From the outside and in the lobby the hotel looks inviting, but once in the room, it's old and needs updating. I stayed at this hotel because of cost and because it was close to Kaiser Hospital. The staff was great.Genuine Hotels.com guest review
"SIGHTS OF LA"
GREAT STAY) LOCATION WAS GREAT FOR TAKEING IN THE SIGHTS OF LA OBSERVITORY ECHO PARK SPACE MUSEUM ANGELIS TEMPLE GRIFFIN PARK OLD NEIGHBORHOOD I GRUE UP IN.PLUS THE TAR PITS.Genuine Hotels.com guest review
It was very nice. Clean. Nice location. Nice breakfast. The only drawback was the extra charge for the parking. A steep price I was not aware of. I would go back there though if the prices were competitive.Genuine Hotels.com guest review
"Good overall experience"
Hotel had views of scientology church a little creepy and other city life. Service was good except we were not told that their was construction in front of our room stopping us from entering for a short period. That was pretty much the only negative, clean rooms which were large. Breakfast buffet was pretty good with nice omelettes and waffles. Very […] close to a train station which was helpful but that was about it. Read moreGenuine Hotels.com guest review
"Hotel stay workout."
I stayed at this hitel for 3 nights. I had a non smoking room, however if people smoked outside the hotel the smoke still came in the room because it has about 2 inch gap underneath the door and the hallway wreaked with smoke. I couldnt control the air in room, it was too cold. I turned iff the air then ut was stuffy. The bathroom doir would get stuck, […] so i had to push the door with my body. I literally have a bruise on my arm for pushing hard everytime i used the bathroom. The shower knob was hard to turn on. I had to use my muscles pull out the knob. I just felt i had to work out to use the room. Trust me, i sm not exaggerating. Lastly, i didnt see when i made a reservation, a charge of approximately $24.00 is charged for parking in the back parking lot. This should have been applied or charged when i made my reservations. In all honesty, i will not stay here again. Read moreGenuine Hotels.com guest review
"Poor customer service"
This hotel lacks customer service and competency.Genuine Hotels.com guest review
"Stay at Motel 6, atleast they'll leave a light on."
So we get there and they immediately start to run us around about fees and where they'll be placing us. We get up into the room and it's like 50 degrees. We turn the thermostat up to about 75, and it manages to get colder. Call the desk, their response "Oh you just have to turn it off" So the central AC was either ON or off. The thermostat was for show. […] So they where doing some work on the floor we where staying on. But they worked until 10:30 at night with sanders and hammers, and started back up again around 7am. The room next to us had a bathroom fan so loud it shook our wall , and of course those people lived in the bathroom.. Parking was outrageous at $25 a day on top of the stay. SO lots of Negative things about this hotel. One good thing. For as basic as their overall breakfast was, the hot bar, which had a few chefs there make any sort of egg you wanted, be it fried, scrambled or an over stuffed omelet. As well as different choices of Waffles each day on top of the plain they offered, Blue Berry,Strawberry, and Chocolate while we where there, as well as a full juice bar. For 5 out of our 8 days there Chef Hugo was there and was quite frankly amazing with what little he had to work with. The hotel itself, with it's TILE FLOORED ROOMS, and a LIFTED BATHTUB WITH LOWERED CEILING so anyone over the height of 5'2 had issues showing was HORRIBLE. If you're in LA, you'd be quite better off at a motel 6 over this place. At least they have free parking. Read moreGenuine Hotels.com guest review
"Good News and Bad News"
The good news: Breakfast was good. Dry sauna. Transit very close (You can see it when looking out the window.) These are the things I hope they plan to accurately convey and/or change: I was a little surprised when we first pulled up to the hotel. The steps with the fountain are actually in the back of the building. The rooms on the first floor near […] the courtyard have not been renovated. The paint in the rooms needs to be touched up and there was sheetrock damage in the rooms. The courtyard's plants are very old and there were a lot of spider webs. Internet and WiFi is extremely unreliable. I was kicked off multiple times while trying to complete work. I had to go to the business center and pay for internet in order to complete a few reports. Yes, you have to pay extra for almost everything in the hotel. Parking is over $20 a night. There were a lot of abandoned businesses near the hotel. There is a shopping plaza walking distance with a frozen yogurt shop, Staples, Pizza Hut,Payless shoes, and a few other businesses. The service was as good as they could make it seeing that I am sure they receive a lot of complaints from guests because the rooms and locations weren't what they expected. You get what you pay for. If you plan to tour alone, do not stay at this hotel unless you are walking to and from your car only. Read moreGenuine Hotels.com guest review
"Good with room for improvement."
The hotel was ok. Clean and comfortable. A few items were annoying, first of which is the unbelievably slow elevators, then the vexing machine being completely sold out of all beverages and no ice in the ice machine. Has a nice buffet breakfast. The parking is a real pain with the gates. Overall is is a comfortable stay for a good price.Genuine Hotels.com guest review
It was great after walking at Halloween horror nights and coming to a very comfortable bed and room.Genuine Hotels.com guest review
The hotel is under renovations; some flooring was done other was not; the bathroom door did not have a fan or a lock. The quality of the workmanship was questionable.Genuine Hotels.com guest review
Great for the price!Genuine Hotels.com guest review
"Good but noisy"
Unfortunately with a construction site in front of our room and one in the hotel itself. The air conditioning was very loud. Besides that, an overall good experience with clean rooms and a good breakfast.Genuine Hotels.com guest review
"I would stay here again"
It was clean, comfortable and close to public transportation. Very friendly staff. I would stay here again.Genuine Hotels.com guest review
Nice hotel. Staff was wonderful and helped with restaurant suggestions and shuttle reservations.Genuine Hotels.com guest review
I think the 3 star rating is a little high for this hotel. The staff was great and certain areas were nicely remodeled. Other accommodations were definitely 2 star - the rooms are very dated and the bedding is below what I would expect in a 3 star hotel. The neighborhood was a little scary but the hotel was a nice buffer from its surroundings. It was […] convenient to all of the things you would want to experience in the Hollywood area. For the price I paid ($150/night), I would stay there again. Read moreGenuine Hotels.com guest review
I liked everything about the hotel except parking fee of $22/per nt that was not informed on Hotel.com page.Genuine Hotels.com guest review
Good locationGenuine Hotels.com guest review
Hotel was nice with good services such as a nice breakfast buffet included and a small convenience store inside the hotel. This was nice as the vending machines were not working. Room was clean and large (had a room with two queen beds on the first floor) pool area was also good and well maintained. Parking was expensive, $24 per day, so remember this […] when comparing prices. Overall a nice experience for the price. Read moreGenuine Hotels.com guest review
"Older hotel needs a little help in area"
We found the location of the hotel to be great. The beds were comfortable and the rooms were clean, but areas of the hotel need updating. The wallpaper was peeling off the walls, the tub/showers need updating deperately, but the sinks and countertops have been replaced which was nice. Based on the pictures, you would think you are staying at a Spa […] style resort but the hotel does not match that expectation. Read moreGenuine Expedia guest review
Dirty floors --- no newspapers for sale -- add on feesGenuine Expedia guest review
"Great hotel. Close to every place I wanted to go."
Clean friendly place. Staff was great. In the heat of Hollywood and the beach. They had a pool and sauna gym and laundry. The price was a little in the high end for a very small room. They only had one computer in the lobby, though. My sister rented a car which was a very old car with expired plates and the charges was extremely pricey compared to regular […] rental places. Read moreGenuine Expedia guest review
We chose to stay here because of its location. There were people in the halls most of the night and they weren't quite. Also the air conditioning in this room was very noises and didn't run very long but came on a lot.Genuine Expedia guest review
"Just a hotel"
It was ok, nothing fancy. Breakfast was good., only the parking you have to pay. And front desk people verry arrogant.Genuine Expedia guest review
"Great spot to unwind"
The most comfortable beds ever and a fantastic full breakfast; convenient parking for a fee; attractive well-kept grounds. Strange decor in room (matching Starry Night repros over each bed; wallpaper on only some of a wall) but large and comfortable.Genuine Hotels.com guest review
Felt mislead from the minute we arrived.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )