"good location but that's it"
The rooms were old, bath rooms rusted. Parking was expensive,$24 a night, when there is free street parking available. Breakfast was ok. Great location!Genuine Hotels.com guest review
"It's so so"
The check in staff if lazy and rude.Genuine Hotels.com guest review
"I won't book it again"
When checkin, staff copy my document without my consent; room is smelly; AC is noisy; breakfast has no much choice and limit quantity; Each person has to tell their room number for egg, and when you come back for more, cooker will tell you no.Genuine Expedia guest review
"Hollywood Hotel, unbelievable ."
Three nights through Expedia. Checked in and found out they charge $22/ night for parking, great. Got to the room only to find one lamp was unplugged, the TV Remote did not work, and the shower head came out in a solid stream much like a sink faucet. And when you flushed the toilet it would explode water all the way up through the bowl and onto the […] floor surrounding it. I immediately told the front desk about the issues. They said they would send housekeeping over to look. When we returned from dinner, nothing had changed. Obviously, housekeeping had not been in the room. I asked for a remote to be delivered to the room which was done. I signed on to the Wi-Fi network and found it to work intermittently at best. As a business traveler that is a critical amenity. It was so bad I decided to just use my phone as a network. After two nights I checked out. On the way out to my car I encountered a woman cutting flowers. I asked her if she was the owner and she said yes. I explained the dilemmas in my room with the bathroom shower and the toilet flushing/exploding toilet. Her comment was, "oh you must have been in room 140. It has a very strong flush because it's a handicap room." I looked at her and said, "unbelievable". DO NOT stay here. Read moreGenuine Expedia guest review
"nice but long check in"
check in time is too long but the rest is good. location is quite convenient.Genuine Expedia guest review
"Great price for the location."
Pros- Great continental breakfast Comfortable Bed Location Price Free WiFi Cons- Parking very overpriced Flooring in rooms collects dirt quick Old facilities, including in-room bathtub and toiletGenuine Expedia guest review
"Hotel Hollywood, the good, bad and ugly"
It is all about value for the money here. If you are happy to stay in a room with a dirty floor, broken vending machines and a great morning chef (seriously), this is your place. When I checked out no one asked "how was your stay" and that surprised me more than broken vending machines that were known to be broken (an overheard conversation during […] my check-in late one evening between another resident and the hotel front desk employee), yet had no sign posted saying so. The air conditioner worked but was difficult to regulate. The room floors are tile (no carpet) and had the feel that they needed to be mopped. The staff responded quickly to our request for mopping the floor, but why should we have to ask for a clean floor. The streets of LA are dirty and this is tracked everywhere. Under the bed it was disgusting. Read moreGenuine Expedia guest review
"This hotel is awesome"
This hotel is located by the station, we can move easily. and this hotel morning is good, so delicious. staff is also good,they are so kind. I recommend this hotel.Genuine Expedia guest review
"Average hotel, smelly and noisy"
I am disappointed. The hotel is just by the highway and very noisy. The environment is also smelly which shocked me when I entered the room an the restaurant. Breakfast is very limited.Genuine Expedia guest review
"Convenient if you don't have a car"
Nice, clean, affordable, homy hotel, close to public transportation, if you don't have a car. If you have a car there is no problem at all. Pleasant, friendly service - Katerina, Michael and Ana - thank you very much!!! Here is pool and inner yard to relax, good breakfast. I was really satisfied.Genuine Expedia guest review
"Close to the Greek theatre"
I travel a lot for business and this is an ok hotel. We chose it because of convenience. It is in a sketchy area so if you don't have to walk it is ok. It has a nice lounge which wasn't opened during this visit due to one person not showing up.Genuine Hotels.com guest review
Went off reviews where they mostly spoke of rude Front Desk associates. The folks at the front were very polite. Unfortunately the room was in terrible condition. No lights when I checked in at 11pm. When the maintenance guy walked by with perfect timing I asked him if the switches were working and he told me to go turn on a light. Comical now but upsetting […] when you have your hands full with luggage and cant see a thing. There were To-Go boxes in the microwave that sat atop the broken refrigerator from whoever stayed before. They remained there until I checked out. I could go on, but lets just say I checked out, paid the full rates because they would not refund and checked into a hotel downtown. Read moreGenuine Hotels.com guest review
Really great place to stay! We will be back. Would recommend highly.Genuine Hotels.com guest review
My experience was very good, because the hotel was clean and close for many places. For example, Hollywood sing, studio universal and a lot of restaurants.Genuine Expedia guest review
"Nice hotel in the heart of Hollywood"
I've read mixed reviews about this hotel before my stay. I remembered the bad reviews and was expecting a bad experience. Fortunately, those bad experiences never happened and it was a pleasant stay. The staff was courteous and helpful, the facility was in good shape. Other than the stairs being locked most of the day (expect when they are serving breakfast) […] I felt it was a great hotel. You can tell it was once a beautiful hotel in a nice part of town, but it's still not a bad place even though the neighborhood is a little run down. Check it out for the awesome breakfast (omelets made to order). I would recommend it. Read moreGenuine Expedia guest review
"Central location and full complimentary breakfast!"
The Hollywood Hotel really exceeded our expectations. It was lovely, clean, centrally located, and had this amazing full breakfast included! It wasn't just your "continental breakfast" with a bagel and a banana. They made omelettes and waffles to order, had fruit, yogurt, pastries, etc. There's nothing too hopping RIGHT in the vicinity, but most main […] sections of LA are a mile or two away, and having the subway stop a block away was also a nice option. The room was also extremely clean although the balcony was not in the greatest shape. Read moreGenuine Expedia guest review
"Gret hotel but $24 for parking? ?"
Very nice hotel the room its clean and nice and your stay includes breakfast where they have waffles and eggs to order, fruit, coffe ans juice. Not extraordinary but very good. The only thing I didn't like was the 24 dollars they charged for the parking per day. I mean, the hotel isn't cheap, they should include at least overnight parking.Genuine Expedia guest review
First time to stay on LA and we choose this hotel off previous reviews. I enjoyed my stay even though we didn't stay in the room to often. Nice staff with easy check in. Great breakfast in the morning. Didn't have any troubles with the room. The best part was the easy location to everything. We had easy access to Hollywood blvd. the 101 freeway, Santa […] Monica and a straight drive to the observatory. I will stay here again when we return. Read moreGenuine Expedia guest review
nice hotel for transporting. Nice breakfast. Convenient to supermarket. Close to Korean town.Genuine Expedia guest review
"I had a beautiful stay"
The staff are very accommodating, and friendly. Although I did not spend too much time there I did find that it has the convenience of things to do in walking distances , as well assist you with touring and attractions that pick you up right from the hotel. I can't forget about the breakfast that was served and provided to the guest, as it was very […] good and nicely prepared. I would like to thank one of the morning staff Gisselle for being a very good hostess and always having that warm welcoming morning smile that greeted me each morning as we discussed my plans for my day. I hope you and your boys get to go on the despicable ride lol.... Thank you so much for giving a first time traveler a good experience and I look forward to seeing you again. Read moreGenuine Expedia guest review
"Old, was a retirement or old folks home back in 30"
Very disapointing as the pictures were very misleading. No dining room except for breakfast, very expensive for what we got. Maybe back in the 20's it was something but would never recommend .Complete rip off.Genuine Expedia guest review
We had to have our keys recoded several times because they kept not working. Our room had tile floors which I did not appreciate while other rooms on our floor had carpet. Staff was not fGenuine Hotels.com guest review
Hotel was nice. photos make it look a lot more grand than it actually is, but overall, not bad. Room was nice, small but nice. Breakfast buffet was waffles and custom omelettes. Staff was friendly. Hotel is located next to hospital so be prepared to be woken up by ambulance sirens. Not really located close to any tourist attractions in walking distance. […] Parking is tremendously overprices at $25 per day. Overall I would stay here again. Read moreGenuine Hotels.com guest review
"Nice enough place, neighborhood is not great"
They hotel itself was fine. Just didn't care for the neighborhood...but that's LA for you.Genuine Expedia guest review
I expected more after seeing the pictures online and for the price of this hotel. Its old, needs remodeling, smells like a hospital, elevators are super slow, rooms are small, showers are very small, parking is expensive and it is in a horrible neighborhood!! Do not walk around here at night, better yet stay somewhere else.. You will be disappointed […] with this hotel! Read moreGenuine Expedia guest review
"Disappointed in Hollywood"
I am sorry to be writing of hotel problems, I am a glass half full person, but that is the case in this situation. With the exception of Anibal, a very helpful staff member, here were the problems... a snippy front desk person at check-in. hotel computers not working properly at check-in. wifi not working in our room and no satisfactory resolution on […] the part of the hotel staff. the room clock need replacing. hairs on the floor in the bathroom - not ours. a broken tabletop. water stains on the baseboards. in the morning the tv lost the NBC signal. and it turns out the hotel is one block from a busy hospital so we hear numerous sirens, at all hours, during our stay. Read moreGenuine Expedia guest review
"Hotel next to Hollywood"
A leisure trip with my wife, we booked two nights but ended up leaving without using the second night, we were too much unsatisfied. inappropriate staff in many ways but the worst was the breakfast staff for every possible reason (discourteous, long, hygiene was barely ok) They don't have HBO, I mean it's Hollywood, season 4 of Game of Thrones just […] playing, adds are everywhere... hello ??! Of course when I told them we weren't staying for the second night we didn't get a refund, not even a credit note, not even a common courtesy smile really. Read moreGenuine Expedia guest review
"Nice hotel close to transportation."
Very comfortable ..we had a terrace. Nice size rooms..Genuine Expedia guest review
"Customer service was lacking."
The hotel is in a fairly run down part of town, which I think is par for the course in Hollywood. I don't hold that against them. The room was small but clean and fairly modern. The hallways thought were very dim and quite dingy. The only issue I really had I don't know whether to blame on the hotel or Hotels.com. I put in that the guests would be an […] adult and a 15 year old which should mean a room with two beds. I can't remember if I requested that or not but the hotel said the reservation was for 1 bed. They had no two bed rooms available and told me that it would be $30 per night for a rollaway. I think that is really not very good customer service. Then the room was too small for a rollaway anyway and I ending up sharing a queen bed with my 15 year old. I think that the front desk should have done something for my inconvenience. They had no solution to my problem and offered nothing for the inconvenience. Not exactly what you expect in the hospitality industry. Other than that the hotel ok. Read moreGenuine Hotels.com guest review
"The old reviews did not help!!"
So when my fiancé and I first booked our package I must say I was surprised that I got a 5 night stay along with car rental and flight for 1,600. After I had read the reviews I was upset, a lot of people had negative things to say. But everything was booked and I thought we will made the best of it. Make a long story short the hotel was AWESOME! The […] continental breakfast was great! They served omelets, waffles, cereal, sausage, juice, coffee, and tea and much more. The staff was friendly and nice! They have a laundry room as well! And a pool. They offer parking for $20 a night and free wifi. Now how many hotels you know offer all those amenities for a great price. It is located 15 to 20 minute drive from universal studios and Santa Monica. It's about a 10 minute drive to Hollywood walk of fame. And a lot of eating places walking distant from the hotel. I must say I did not have any regrets and would def recommend for people to stay at the Hollywood Hotel! Read moreGenuine Expedia guest review
The hotel staff were very accommodating and friendly. The breakfast was very good and the front desk was very warm and friendly. Neighborhood is just OK but the hotel itself makes up for it. If you have lived in SoCal it is a pretty good bargainGenuine Hotels.com guest review
"Nice location for Los Feliz"
Nice room and comfortable bedding . Very quiet with room overlooking Inner courtyard. Good brrakfast buffet. Hotel desk staff was very slow and indifferent on check in. Towels weren't provided one day , and a call to housekeeping didn't help.Genuine Expedia guest review
"Don't Say Here!"
The toilet AND shower didn't drain AT ALL! We called up to the front desk to request a room change and they were unable to grant us our request. So, we had to go downstairs into the lobby to use the restroom (which had no soap) during our stay. UGH!!Genuine Expedia guest review
"Great hotel with a reasonable price"
We got to this hotel after looking for a reasonable priced hotel near hollywood, we found a great hotel with welcoming, willing staff and a nice breakfest. Great location with easy access to freeways as well as santa monica blvdGenuine Expedia guest review
"quaint historical hotel centrally located"
stayed 3 nights. elevator was not working! would definately stay again my daughter loved the omelet stationGenuine Expedia guest review
First off when I booked my hotel I had know idea I would have to pay for parcking. $22 per day. The room looked nice and wasn't to bad. The water smelled bad. I couldn't sleep the sliding door didn't keep the sound out at all. I could hear people walking down the street. Also the WIFI did not work. I dialed the front desk to ask about it and they hung […] up on me twice. So I went down to the front desk and asked about it. They sent me back to my room with a number to call tech support. I called and talked to tech support for about 45mins and that didn't solve anything. so I had to go two days without internet. Couldn't check work emails etc etc. I will never stay here ever again. If a friend asked I would not recommend the hotel at all. I will never stay there again. Read moreGenuine Expedia guest review
"East Hollywood was wonderful."
Inexpensive and located within walking distance of several fantastic bars and restaurants. Not a very tourist-y area, but it is located near Griffith Observatory which was a plus!Genuine Expedia guest review
Nice and simple, always helpful staff! Always available. Cleaners are nice Rooms were Nice! Complimentary breakfast was goodGenuine Expedia guest review
"Nice hotel, bad staff attitude, I won't return"
The attitude of the hotel staff was negative and information was inconsistent. It also seemed apparent that I was lied to. I checked in at 10:00 p.m., wanting late check out at 2:00, I was told there might be a fee of $39. In all of the many hotels I have stayed, I have never paid a late check out fee, and thought this was ridiculous. I decided to wait […] until the next day to handle. At 11:30 a.m., I received a call to leave my room, I asked for late check out, and was told the fee was $69 - not $39, and received a scolding attitude of the female on the phone. I explained that I had been told the charge would be $39. After much discussion and after being on hold, I was told the fee would be $39, but that I had to leave by 2:00 or I would be charged the $69. I was also told I could not stay longer than 2:00 because the hotel was completely full that Sunday night. I asked for a wake up call for 1:00, which I received. I was just leaving my room at 2:05 when I received another call. It was the same female. I told her that I was just walking out the door, and she sounded scolding again. I went to the parking lot to get in my car and found it nearly empty. That hotel was certainly not full, and the hotel most certainly did not need my room by 2:00. I have never been treated like this by a hotel, despite my having many late check outs. I was made to feel like I was asking for something terrible, when all I wanted was a good night's sleep. Read moreGenuine Hotels.com guest review
At check in, found out there's a $20 day parking fee. Couldn't check in early, told to wait an hour. Super small bathroom w/ no lock on door, no tub. Horrible area of Hollywood. Graffiti. Homeless. Went down to breakfast which was included in our price, was told I had to go to front desk to verify amount of people in our room & bring back a paper verifying […] b4 we could eat. Just annoying. Read moreGenuine Expedia guest review
"Not as nice and Convenient as advertised"
This is not a nice hotel, its should be branded a motel instead. It's quite dirty and the rooms are not well maintained. I know it's not pricey, but don't expect lovely accommodations either. There are not a lot of good establishments close by, in fact, you have to drive quite a distance to get somewhere decent.Genuine Expedia guest review
"They take dogs!"
The hotel was nice and the room clean. The stff was helpful. The neighborhood was tragic.Genuine Expedia guest review
Grounds are fine. Room was AWFUL! Hard, lumpy bed, peeling paint, ceiling...I don't know what to call it...stuff flaked down constantly. The room was tiny (think NYC fleabag tiny). There was construction at the hotel that we were not warned about. People are allowed to smoke in the courtyard, which is surrounded by guest rooms. As such, smoke was constantly […] wafting in unless the door was closed. With the door closed it became too hot quickly and the A/C made a terrible racket and blew super cold air directly on the bed. So it was either not sleep due to A/C noise and breeze or not sleep because you're breathing second-hand smoke. Read: we got no sleep for four nights. Complaints went unresolved as the alternative room offered faced Vermont, which is very busy and noisy. In the end the manager/owner said, when I told him this review would be coming, "Do what you have to do." and flippantly sent us away. The worst part is that there were already finished rooms that could be seen when the cleaners were in them and they looked really nice. When I asked about upgrading I was told those rooms were not available--at any price (?!). Overall this is probably the worst hotel (I use the term very lightly as this is really only a step above Motel 6) I've ever stayed in. All that said, the breakfast was great. Read moreGenuine Expedia guest review
"would not recommend"
not good, no food or bar available which is why we picked it for my handicap. Elevatorc close to room didn't work, had to use service elevator..no working printer to print our boarding passes to leave. night staff told me to walk to staples and were very rude. Day shift was very helpful and accommodating. Lost gold chain in room, foung pendant not the […] chain put nobody seemed to care if it was found or not. never be back, good luck Read moreGenuine Hotels.com guest review
"Overpriced for area"
The hotel is ok but, nothing better. Small room, with some wear and tear on it.Genuine Hotels.com guest review
Place is a nightmare!!!!! Stay away!!!!Genuine Hotels.com guest review
"Nice hotel, good breakfast"
The staff was very nice and helpful. The rooms were nice and clean and the free breakfast was actually good. I definitely recommend this as a place to stay.Genuine Expedia guest review
"Not what it appears to be"
I was very disappointed upon my arrival to hotel Hollywood. The pictures on the web site DO NOT reflect the true nature of the hotel. Although the staff was friendly and the hotel room was clean, the building was in disrepair and the location of the hotel was in a rather run down part of LA. The breakfast staff were VERY kind and offered great breakfast […] each morning. However, the rooms and hotel do not resemble the "upscale" look that is portrayed on the internet. I was alone with my daughter and would not have ventured outside of hotel without a car. I just wish that advertisements were truthful. Read moreGenuine Hotels.com guest review
"We are Happy"
I have been staying at this hotel for over 7.years. I have noticed a huge improvement The staff is friendly, The breakfast which is included is very good (a lot to choose from) The rooms are sufficient and the ones they did over are enchanting overall cleanliness is kept up. Would recommend this hotel for sure.Genuine Hotels.com guest review
"Quirky hotel on the edge of the Hollywood action"
We enjoyed our stay in a non-chain hotel that has some history and character. Hotel staff were friendly and helpful. The breakfast is wonderful and can't be beat. The hotel is central to things in and around Hollywood and Beverly Hills.Genuine Expedia guest review
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