This hotel is decent and is in a nice location. One thing I can say is the customer service is pretty good! The front desk staff was very nice and accommodating. However, the condition of the hotel--although nice-looking-- could use some fixing; the heating system wasn't working well, so it was pretty cold most of the time. Also,there weren't many outlets […] for things like cell phone and laptops chargers, so we had to take turns charging our devices. Overall, not too bad. I would come back again. Read moreGenuine Hotels.com guest review
Loved itGenuine Hotels.com guest review
"Excellent VIP Breakfast"
Front staff great manners Breakfast staff- very friendly nice and make you feel homeGenuine Expedia guest review
"Glory, whole in sauna room........."
Everything was good, but the bathroom door was hard to open when closed and the pool was ice cold...... BrrrrrrrrrrrrrGenuine Hotels.com guest review
Very nice hotel, excellent large rooms and clean. Location a little sketchy, their gated paid parking is expensive and necessary. Other than that, breakfast buffet has fresh omlet chef and amenities are good.Genuine Expedia guest review
We arrived 2 hours early. Since we had dressed for cooler weather in our home town we were too warm when we arrived at hotel. . But since we were early we could not check in and the staff was very unapologetic and did nothing to help us out. We had to carry luggage with us up Sunset blvd. for lunch. They made no attempt to store our luggage or let us […] use a restroom to change in. However since we were familiar with using the LA metro, it was cool to have a stop just yards from hotel. Also the beds were more than comfortable. bedding was clean. Read moreGenuine Expedia guest review
excellent, good location, decent free breakfast with curtious staffGenuine Hotels.com guest review
"Beware high daily parking fee"
Beware of high daily parking fee not included in hotel pricing. Neighborhood is not the greatest, hence gated parking around hotel. Hotel looks nice from pics. However, the nice pics is from the backside of the hotel which is surrounded by gated car parking lot. Hotel 50% smaller then typical hotel room. Room heater is a plug-in type not central. Prepare […] for breakfast role call where a customer must verify room number before being served. Customer service appears very friendly at check-in until an issue arises during your stay then nothing gets resolves or mediated due to strict policies guidelines which does not give the customer the benefit of the doubt. The hotel staff doesn't seem very concern to establish good customer relationship for long term business. I was charged an extra day parking even though I never used parking lot on my second day stay due to the fact I was not aware I had to turn in yellow slip on my exiting. Tried to resolve issue with the hotel staff and manager but to failed to get issue resolved. Paid 2 days parking even though used only 1 day. I have stayed at hundreds hotels in the past for the last 17 yrs due to work. Unfortunately, this is one of hotel where I would not do repeat business with. Read moreGenuine Hotels.com guest review
Great Location, close to everything, the size of the rooms are a lot of bigger and than the average room extra clean, the complementary breakfast was the best!!!Genuine Hotels.com guest review
"LA Rock n' Roll Half Marathoners"
Our Hollywood Hotel stay was overall an interesting experience. There was a lot of internal construction going on as well a plumbing issue during our stay, which was not expected (and kind of an inconvenience), but we managed to make the most of our situation. It was definitely a cute, quaint, and unique hotel found in chaotic LA.Genuine Hotels.com guest review
"PLEASANT, CALM, AND COMFORTABLE"
We used it as a getaway for the Thanksgiving weekend. We loved it and will definitely be returning aside from having to pay for parking, it was exceptional! Complimentary breakfast was impressive. They make your omelette and waffles fresh from the grill! We stayed 2 nights and had breakfast both mornings.Genuine Hotels.com guest review
Very nice breakfast service.Genuine Hotels.com guest review
booked the reservation under someone else's name who ended up not being able to make the trip due to illness. hotel staff was very unfriendly and rude.Genuine Expedia guest review
"Good hotel to stay at cheaper rate"
This hotel was good. Not so so good but not bad too. A few things that I like most - free freshly cooked breakfast, free wifi (check things that I dont like), big rooms, good location, friendly service. A few things that I dont like - fridge was just for the name sake, it was not cooling much; however they have free ice machine on each floor, no bar/restaurant […] in the hotel - however you can order from outside restaurants. There are plenty of restaurants nearby. Read moreGenuine Hotels.com guest review
We enjoyed staying here, the beds were comfortable and the room was clean. We choose this hotel is was a short drive to Universal and in a sort of good place. The only thing we didnt like was that you have to pay for parking! Didnt think this was fair because it should be already paid for when we reserve the hotel. For us we could stay there again but […] most likely no because of the parking issue Read moreGenuine Hotels.com guest review
Great Hotel in a nice neighborhood and great access to a lot of local attractions.Genuine Expedia guest review
"Great hotel for a couple on the go!"
We went to see a concert and the hotel was in a great location. The maids left a fruit peel in the trash that made the room smell funny when we walked in, but it was just until we put the can out for the maids to pick up. The room was clean, otherwise, and it was decorated very well. The hotel is definitely doing some upgrades! The staff was friendly […] and the breakfast was fantastic! Parking was also convenient and safe. Read moreGenuine Hotels.com guest review
After reading several reviews about the neighborhood we decided to take a chance because the price was great. My daughter and I walked all over the place and found great restaurants, coffee shops and ethnic diversity. Loved it.Genuine Expedia guest review
"Comfortable and convenient"
Good location. Good price. Room amenities said it included a game system; no game system included and when we asked we were told they are being phased out. My two teenage sons were looking forward to using it. Amenities also say room has a mini refrigerator. We needed it for medicine. Fridge didn't get cold and we were told that it wasn't a fridge, […] it was a cooler. Whatever that means. However, staff understood the necessity to keep the medicine in a fridge and found and brought us another one that actually functioned correctly. That was very nice of them. The courtyard is very comfortable and relaxing both during the day and at night. The made to order omelets are very good and the service in the breakfast area is accommodating. Overall a good place to stay in a very convenient location. Read moreGenuine Hotels.com guest review
"Convenient and comfortable."
Fair price. Comfortable accommodations. Still in process of renovations. Great view. Lovely public balcony. Chairs on private balcony would have been nice. It was pleasant overall.Genuine Expedia guest review
I really liked the hotel, the only problem was the parking fee was way to much! I was meeting my daughters for a bike race they were in at Griffith Park so we had two vehicles at $24.95 each! Yikes! That was unexpected, but they made up for it with the wonderful breakfast!Genuine Hotels.com guest review
Avg place, no thrills. Not very walkable, but what is in LA. Secure parking is a plus.Genuine Expedia guest review
"Nice hotel and is close to both LA Downtown"
I am glad Expedia recommened the hotel to me. It was really my first time to stay in that. The full brakfast was more than I expected. I will recommend it to my friendsGenuine Expedia guest review
"Nice hotel, seedy neighborhood"
Overall very good accommodations, had some interet issues, but otherwise very good. It's a 10 minute drive to the famous part of HollywoodGenuine Expedia guest review
"Not of my expectations"
Location, website and pictures are not what I experienceGenuine Expedia guest review
rom the moment I arrived all the staff were so helpful and warm. Nothing was a problem. It was like a home from home.Genuine Expedia guest review
"Great hotel for the price!"
Great hot breakfast ! Nicely redone hotel and nice staffGenuine Expedia guest review
Hotel Staff very Rude. They have extra charges for everything. Hotel condition is bad... aesthetically displeasing.Genuine Expedia guest review
"Street Parking but not much else!"
Parking is very expensive for the location but fortunately there was pretty easy street parking in the area. Our initial room (upstairs) was so seedy that I wanted to run away when I got inside and wouldvt even sit on the bed. There was a lot of construction in the hallways going on and a very bad smell. They moved us downstairs to a cleaner room on […] the ground floor but it was very noisy and not updated. Just overall not a comfortable experience for someone who usually finds hotels at this price point very acceptable. Honestly, I considered cutting my losses and paying for a second hotel. For the first time, im sorry that I ignored the bad reviews. Read moreGenuine Expedia guest review
"Sacrifices for price"
This hotel was priced right from the outside but there were many sacrifices. First off the hotel had absolutely no consideration for the construction currently going on. They placed us in a room just down the hall of obnoxious pounding. We went down to ask to be moved and they proceeded to tell us that everyone is complaining (yet they didn't warn us […] or attempt to put us in a better place from the beginning?). Next, you will pay for parking, $24.20/day. We saw this later after booking and another group was surprised when they checked-in. I guess it's common for the area but not called out when we booked. The rooms also leave a lot to be desired. The space was very small compared to average rooms and I believe they called out movie channels that did not exist other than your standard cable channels that play movies. The beds are not comfortable and if you have the space I would pack your own pillow. It was nice to have a small fridge and microwave in the room. The breakfast buffet was nice but they did have a line for the fresh made eggs every day. Very good but please notice that "buffet" does not apply to the egg line as they will only let you order once. Not a problem for us but did see others surprised. The pool is also very small and definitely not heated. I come from a cold state so we were excited for warm weather but couldn't even use the pool. I would not recommend and suggest booking direct if you do - Expedia customer given less customer service. Read moreGenuine Expedia guest review
"Good breakfast! Should start at 6 am"
Nice stay but not crazy about the surrounding area...Genuine Expedia guest review
It is an old hotel that needs updating, but has a charm to it.Genuine Expedia guest review
"Good value at price I paid."
Hotel is older 4star in need of and getting some renovations. Obvious signs of wear everywhere. Included breakfast very good generally with omelet station. Some desk workers much better than most. Cleaning staff fast and very accommodating. Bizarre bar opening hours. Elevators super slow. But, re-read the title.Genuine Expedia guest review
"Nice hotel close in the middle of everything"
Nice hotel. Close to a lot of the main attractions of L.A. Secure parking. Nice staff. Clean and comfortable room. There were some renovations being done but my room was fine.Genuine Expedia guest review
"hotel near the Kaiser Palace"
charming and helpful staffGenuine Hotels.com guest review
They offered made to order omelets and had an awesome spread for breakfast that is included in your stay. The hotel was gated and quite. Parking was kinda of expensive but overall we had a nice stayGenuine Hotels.com guest review
"Quality and service"
Nice place to stay and the staff very frendly, The breakfast is very good.Genuine Hotels.com guest review
"A great find!"
Great location, awesome full breakfast, secure parking and comfy beds! The shower was a little scary, and the in-room coffee maker didnt work, but we would definitely stay there again!Genuine Hotels.com guest review
"Hotel needs improvement"
Hello, 1. The hotel does not provide a free shuttle to and from the airport. 2. guests have to pay to use the hotel computer. 3. on my second day I had to ask for towels for myself and my friend. After they cleaned the room, they left us with one towel. 4.The hotel is not in a best area but is ok. You can use the nearby metro to get around. 4.Hotel […] has a good hot breakfast and Hugo and his staff are really nice. 5.The toilet bowl cleaner was in the bathroom. That's not good. I dont like that at all. 6.The bathtub did not drain the water while i was taking a shower. Read moreGenuine Hotels.com guest review
Great access to Metro station. Very comfortable beds. Great free breakfast though hotel needs to cut on the time that guests have to wait in line to be served an omelette or waffles ( try scrambled eggs in warming trays instead?). Good value for your money.Genuine Hotels.com guest review
The only reason I rated less on hotel condition was because they were in the middle of remodeling. Pleasant stay. Great hotel.Genuine Hotels.com guest review
"Hollywood Hotel: for the most part a good value"
We liked this hotel,(being centrally located & reasonably priced). The parking ($24.95/nite) is outrageous. The rooms are small (ours faced the courtyard) but very comfortable, clean and had all the amenities. HOWEVER, they should do something about their bathroom fans which are incredibly noisy and you can even hear the one in the adjacent room. Also, […] the thermostats don't work and set to very cold, so you had to turn off the power and open the sliding door to get air. That works unless you have a noisy group in the courtyard. Great breakfasts w/omelets made to order and a lot of healthy choices too. All in all, a great price for the location. Read moreGenuine Hotels.com guest review
From the outside and in the lobby the hotel looks inviting, but once in the room, it's old and needs updating. I stayed at this hotel because of cost and because it was close to Kaiser Hospital. The staff was great.Genuine Hotels.com guest review
"SIGHTS OF LA"
GREAT STAY) LOCATION WAS GREAT FOR TAKEING IN THE SIGHTS OF LA OBSERVITORY ECHO PARK SPACE MUSEUM ANGELIS TEMPLE GRIFFIN PARK OLD NEIGHBORHOOD I GRUE UP IN.PLUS THE TAR PITS.Genuine Hotels.com guest review
It was very nice. Clean. Nice location. Nice breakfast. The only drawback was the extra charge for the parking. A steep price I was not aware of. I would go back there though if the prices were competitive.Genuine Hotels.com guest review
"Good overall experience"
Hotel had views of scientology church a little creepy and other city life. Service was good except we were not told that their was construction in front of our room stopping us from entering for a short period. That was pretty much the only negative, clean rooms which were large. Breakfast buffet was pretty good with nice omelettes and waffles. Very […] close to a train station which was helpful but that was about it. Read moreGenuine Hotels.com guest review
"Hotel stay workout."
I stayed at this hitel for 3 nights. I had a non smoking room, however if people smoked outside the hotel the smoke still came in the room because it has about 2 inch gap underneath the door and the hallway wreaked with smoke. I couldnt control the air in room, it was too cold. I turned iff the air then ut was stuffy. The bathroom doir would get stuck, […] so i had to push the door with my body. I literally have a bruise on my arm for pushing hard everytime i used the bathroom. The shower knob was hard to turn on. I had to use my muscles pull out the knob. I just felt i had to work out to use the room. Trust me, i sm not exaggerating. Lastly, i didnt see when i made a reservation, a charge of approximately $24.00 is charged for parking in the back parking lot. This should have been applied or charged when i made my reservations. In all honesty, i will not stay here again. Read moreGenuine Hotels.com guest review
"Poor customer service"
This hotel lacks customer service and competency.Genuine Hotels.com guest review
"Stay at Motel 6, atleast they'll leave a light on."
So we get there and they immediately start to run us around about fees and where they'll be placing us. We get up into the room and it's like 50 degrees. We turn the thermostat up to about 75, and it manages to get colder. Call the desk, their response "Oh you just have to turn it off" So the central AC was either ON or off. The thermostat was for show. […] So they where doing some work on the floor we where staying on. But they worked until 10:30 at night with sanders and hammers, and started back up again around 7am. The room next to us had a bathroom fan so loud it shook our wall , and of course those people lived in the bathroom.. Parking was outrageous at $25 a day on top of the stay. SO lots of Negative things about this hotel. One good thing. For as basic as their overall breakfast was, the hot bar, which had a few chefs there make any sort of egg you wanted, be it fried, scrambled or an over stuffed omelet. As well as different choices of Waffles each day on top of the plain they offered, Blue Berry,Strawberry, and Chocolate while we where there, as well as a full juice bar. For 5 out of our 8 days there Chef Hugo was there and was quite frankly amazing with what little he had to work with. The hotel itself, with it's TILE FLOORED ROOMS, and a LIFTED BATHTUB WITH LOWERED CEILING so anyone over the height of 5'2 had issues showing was HORRIBLE. If you're in LA, you'd be quite better off at a motel 6 over this place. At least they have free parking. Read moreGenuine Hotels.com guest review
"Great Weekend Getaway"
My boyfriend and I came here to celebrate his birthday last weekend and while hotel and room had nice amenities, there were a few things that could have been updated. There was no room service which was a bummer, just a bunch of delivery menus from nearby places which were mostly closed on a Friday night! It was a great location though and close to […] everywhere we wanted to go. Read moreGenuine Expedia guest review
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