Allowed us to check in at noon. We were seeing a concert across the river so it was amazing to get there early, have some friends over to relax and have a few drinks, get ready and leave. I would recommend this hotel to anyone. Great experience. Very friendly. Good breakfast!Genuine Hotels.com guest review
Room was a little dirty and the room was not available till 4:00Genuine Hotels.com guest review
Hotel is located in a good neighborhood. Very clean and nice rooms. Breakfast not that great.Genuine Hotels.com guest review
The hotel/room was clean. The staff was helpful and courteous.Genuine Hotels.com guest review
"Nice place w/shuttle !"
The Holiday in express was as nice as I expect a holiday inn express to be as I have stay in a few to say the least. The room was nice and comfy. The location was a bit troublesome but to be expected in a city like Philly, yet it had some unique views from the room of the pier/port area. The breakfast was great and ample coffee too. This place had one […] amenity that made it top notch for me and my family. They had a shuttle van that would latterly take you anywhere within a 2 mile radius and come pick you up from anywhere in that radius.....if within there operating times which started early and went late with a break in the day so check with the desk. We were able to park at the motel and not use our vehicle until we left. We visited the entire historical area with the help of the shuttle service and some walking. Made it work the small parking fee they charge separate of the room charge. Read moreGenuine Hotels.com guest review
The only disadvantag of this hotel is it's proximity to the Ben Franklin bridge. My window was on the side next to the bridge and the traffic was louder than expected when I was trying to sleep. The location in Penns Landing and next to Old City out weighted the noise in my opinion.Genuine Hotels.com guest review
"After eye surgery"
courteous staff, especially Nick from Houston. Good facilities and breakfast. Nice clean rooms and easy to walk to historical Philadelphia attractions.Genuine Expedia guest review
The hotel front desk personnel went above and beyond to make our stay a nice experience. Thank you!Genuine Hotels.com guest review
Booked into wrong room and charged twice on credit card but staff apologetic. Room good but floor in entry by bathroom filthy. Light switches dirty. Breakfast staff excellent for way too many people and didn't run out of anything. Parking good and able to go in and out without paying extra.Genuine Expedia guest review
The hotel was clean. The front desk was a nightmare. The free breakfast buffet...also a nightmare. There was too many people and no where to sit. I would stay there again because of the location.Genuine Expedia guest review
"Comfortable and helpful staff"
Clean and comfortable rooms, the staff was very accommodating especially Evon at the front desk. They were more than happy to assist in directions, parking, and checking in early.Genuine Expedia guest review
The hotel is next to the highway. I was advised to take a room on the river side so it will be quiet. It was noisy outside-cars and motorcycles zooming by. Hotel and room were clean. Staff was helpful Breakfast was okay. Great if you are a meet eater. I am notGenuine Hotels.com guest review
"6 long blocks from visitors center"
Hotel had free breakfast but no meal service available or even nearby. No swimming pool. Beds were comfortable and staff friendly. Walked about 6 long blocks to visitors center. Price was good.Genuine Expedia guest review
"Noisy from bridge"
Worst experience I ever had using Expedia got no sleep due to traffic noise from bridge went to reception at 5am to see could they change my room and said the remaining 4 room were no better will never stay hear again and for $230 a rip off.Genuine Expedia guest review
"1st Room was disgusting, second room was tolerable"
Could have stayed in several way nicer hotels for the same price, but they didn't have king beds. King bed room in this hotel was disgusting & I ended up moving to a queen room anyway. Made the best of a bad choice.Genuine Hotels.com guest review
"Perfect Staff and Nice Location"
We stayed at this hotel 2 nights. Staff was extremely friendly and eager to help make our stay more joyous. Only negetaive was the $50 bucks for two day parking. Maybe it wouldn't be so bad if they built it into the price. Rooms were clean...Breakfast was good. Our room on the 4th floor was not noisy at all. I can't image why some people would write […] a negative review. Teeza was awesome and deserves a promotion or bonus or something! Read moreGenuine Hotels.com guest review
"Good hotel, good location"
The room was good, although a little more bathroom space would have made it even better. The breakfast area is nice, but can be crowded at peak breakfast time. The location is reasonably good, it's about 15 minutes walk from Penn's Landing and the Old City.Genuine Hotels.com guest review
"Nice room, service, breakfast"
$10 can ride to the best of Philly, and getting a cab wasn't always the easiest. Otherwise, great place to stay.Genuine Hotels.com guest review
"Excellent Customer Service"
Tamir and Lauren were extremely helpful and pleasant to check in with. Our rooms were very clean and comfortable. Parking was crowded but the attendants put my car in a safe spot. The staff here made the lodging process so easy and made me look like a genius. It was the essential foundation to great weekend in Philly. Highly recommend for penns landing […] area! Read moreGenuine Hotels.com guest review
"Good location with a great view"
We were first time visitors to Philly, so we booked this hotel as it was near the historic district, which it was. For our purposes, we would have been better off in central city, but our view was fantastic, as our room overlooked the water. The historic district and riverfront were within a short walk, but the hotel provides a shuttle service that […] was fantastic for getting around much of the city. The drivers were friendly and courteous and this transportation was a huge benefit. Read moreGenuine Hotels.com guest review
"Wonderful Experience, great location !"
The hotel was conveniently located, clean, offered a shuttle within 15 block radius, served a great breakfast, staff was pleasant and helpful. Could not have asked for more !Genuine Hotels.com guest review
Hotel was nice and clean. Had a view of the River and saw people doing Yoga on the Pier. Nice place to walk around and see the sights.Genuine Expedia guest review
We enjoyed our stay. The management went out of their way to make our stay great. The location was good if you wanted to be by the river. If not, the shuttle took you where you needed to go.Genuine Expedia guest review
"nice area...friendly service"
Hotel is clean & up-to-date, service was great & staff extremely cordial & helpful, complimentary breakfast is delicious & expansive.... just wish they didn't charge $25/night for parking, although lot is very secureGenuine Hotels.com guest review
"Hotel fine. Location sub par"
No complaints with hotel other than locationGenuine Hotels.com guest review
"Nice Hotel but..."
It is a nice hotel if you are just looking for a place to sleep and have free breakfast. The staff were very friendly and helpful. We came to Philly to see the sites and enjoy the food, but this hotel is just too far out of the way to walk anywhere. They do provide a shuttle service, but it only runs from 9am till noon then 4pm till 9pm, and only will […] go up to about 12th and market. It is a nice service, don't get me wrong and the drivers Leo and Brian are excellent, but there is only one van so you may have to wait awhile. We also did not have any hot water in our room upon arrival, nor did we have it later that night, however it was hot the next morning. Overall it was fine, but for us it was just to far out of the city. Read moreGenuine Expedia guest review
I love the excellent customer service there. Jamie, Treeza and Evon were remarkable. They were helpful and kind. Love the fact that it's overlooking the water and bridge. The rooms were clean and I can't wait to go back there.Genuine Hotels.com guest review
"I didn't do my homework"
Very upset that parking was an additional $25.00 fee. Hotels should provide a place for your vehicle. Was on the 9th floor overlooking Interstate 95 and the construction on the Ben Franklin bridge. Noise all night from construction. Rush hour at 6am was the most annoying thing to be woken up to. I will not refer this hotel to anyone that plans to visit […] Philly. Read moreGenuine Hotels.com guest review
"nice hotel with best views"
perfect place to stay in Philly near Franklin Bridge. Good view at night. Definitely should stay thereGenuine Expedia guest review
"Great for one night"
We stayed after coming from a birthday party. My wife and 2 kids were satisfied overall. Only complaint i have was the noise from the highway and the $25.00 parking fee. I think this is a place to stay for one night only. Breakfast was worth the money i spent for the room.Genuine Hotels.com guest review
The hotel staff was very friendly, the room was adequate but smelled vaguely of stinky feet- which made it hard to fully relax. It was neat to be by the water, but there wasn't much to do near the hotel. There is a shuttle into downtown- A nice bonus but the driver seemed grumpy to have to take me where I wanted to go (even though the drop off I requested […] was well within the area as outlined on the shuttle map I was given at check-in) Also make sure you factor in the overnight parking fee when calculating whether this hotel is a deal or not. Read moreGenuine Hotels.com guest review
Response by Holiday Inn Express Philadelphia E - Penns Landing Dear Guest, Thank you so much for your review. We appreciate your feedback. We apologize on behalf of the staff about any experience you may have had that did not meet your expectations. This is why the reviews are so important to us since we will meet with departments and staff who are mentioned so we could make sure everyone shines! Thank you again. Warm Regards, Kim Killeri & Staff
"Crowded in lobby a lot of times. Toilet was loose"
Overall, not bad for the price - had a few minor issues, but would stay there again.....Genuine Hotels.com guest review
"Great place to stay to see historic Philadelphia!"
Service was great from Teeza at the front desk to Brian the shuttle driver. The breakfast was wonderful every morning. The shuttle will take you too the sites in historic Philadelphia and Brian will help you with places to eat dinner.Genuine Hotels.com guest review
Overnight stay very convenient to sights. Great having van service. Breakfast good but crowded. Staff very nice and helpful.Genuine Expedia guest review
Response by Holiday Inn Express Philadelphia E - Penns Landing Dear Annalisa, Thank you so much for staying at our Holiday Inn Express. We are so glad to hear that you had a nice stay. We hope to see you again soon! Warm Regards, Kim Killeri & Staff
"Great room, loud air conditioner"
It was great except for the rattling air conditioner!Genuine Hotels.com guest review
Response by Holiday Inn Express Philadelphia E - Penns Landing Dear Jeff, Thank you so much for your review. We apologize for the air conditioner and will certainly take a look at it for the future guests. We appreciate your feedback! We hope to see you again soon. Warm Regards, Kim Killeri & Staff
"It was OK."
This Hotel is in an awkward spot so your forced to pay $25 to park & the parking lot is too small to fit all the cars of the guests so it's more like valet parking for the night. Breakfast was ok, get there early! At 9am all that was left was cinnamon buns and cereal. Everyone was standing around waiting for more bacon and I don't think they brought […] out anymore eggs or fruit. There's a Dave & Busters nearby but after 9pm they charge $5 a person to get in...? I highly recommend the Race Street Cafe. Quaint bar within walking distance. Delicious food! Great beer selection. Read moreGenuine Hotels.com guest review
Response by Holiday Inn Express Philadelphia E - Penns Landing Dear Guest, Thank you so much for your review. We appreciate your feedback. We apologize for any inconveniences you may have experienced during your stay. We hope that you would give us another try. Warm Regards, Kim Killeri & Staff
Hotel personnel were very professional and attentive to guest needs .Genuine Expedia guest review
Response by Holiday Inn Express Philadelphia E - Penns Landing Dear Tony, Thank you so much for your review. We are so proud of what you said about us! Thank you again. We hope to see you soon! Warm Regards, Kim Killeri & Staff
It was great. We had everything we needed. Room was clean, free WIFI, Breakfast was delicious. Hotel was easy to find. Great transportation.Genuine Hotels.com guest review
Response by Holiday Inn Express Philadelphia E - Penns Landing Dear Ms. W. Brown, Thank you so much for staying at our Holiday Inn Express. We are thrilled to hear that you had a nice stay. That makes our day! We hope to see you again soon! Warm Regards, Kim Killeri & Staff
"Amazing customer service"
The staff went above and beyond my expectations for customer service! They were very friendly and eager to help. My husband and I stayed here for a friend's wedding that was nearby. We weren't leaving town until after check-out time, and they let us leave our bags in a secured area while we walked around town. Check-in was simple and quick. Although […] we did not use it during our stay, I think it's great that this hotel offers a complimentary shuttle service to visit other areas nearby. I would definitely recommend this hotel to anyone going to Philly! Read moreGenuine Expedia guest review
Response by Holiday Inn Express Philadelphia E - Penns Landing Dear Maura, We were so excited to read your review! The staff waits every day to see what was posted from our guests. You have made our day! We are so glad to hear that we did a good job and that you enjoyed your stay. We hope to see you back soon! Warm Regards, Kim Killeri & Staff
"Brief Vacation Stay"
We arrived rather late at night to the Holiday Inn Express and it was difficult to find somewhere to eat--not the fault of the hotel. The front desk was't able to give us dinner suggestions which would be easy to find, however. We enjoyed our room for the brief time we were there and the free breakfast was excellent. The breakfast servers worked hard […] to keep the buffet filled while assisting guests with individual needs. We did feel that the $25 parking fee was large, but we were allowed to leave our car in the lot until 4 PM the next day which was helpful. Read moreGenuine Hotels.com guest review
Response by Holiday Inn Express Philadelphia E - Penns Landing Dear Guest, Thank you so much for your review. We are so glad to be part of your brief vacation. We apologize that we did not provide you with dinner suggestions which we will work on now. This is why we love reviews! We hope to see you again soon. Warm Regards, Kim Killeri & Staff
"Easy in/out location."
Pleasant stay and suprisingly GOOD breakfast! Parking fee was a bit excessive but so was anywhere else in the area.Genuine Expedia guest review
Response by Holiday Inn Express Philadelphia E - Penns Landing Dear Guest, Thank you so much for staying at our Holiday Inn Express! We are so glad that you had a pleasant stay. We hope to see you again soon. Warm Regards, Kim Killeri & Staff
Nice room, nice staff, but rooms facing the river are noisy from the traffic on the busy avenue in front of the hotel.Genuine Expedia guest review
Response by Holiday Inn Express Philadelphia E - Penns Landing Dear Guest, Thank you so much for staying at our Holiday Inn Express. We are so glad to hear that our location was convenient and that you liked our room and staff. We hope to see you again soon! Warm Regards, Kim Killeri & Staff
"Fantastic hotel and location"
The location of this hotel was fantastic for us because we wanted to visit the liberty bell and other museums. The staff was very friendly and let us make the check in before the hour, which was very convenient for us after a 5hour driving. Everything was very clean and comfortable. The only thing I find less attractive was the 25 dollar fee they charge […] for a day of parking. Read moreGenuine Hotels.com guest review
Response by Holiday Inn Express Philadelphia E - Penns Landing Dear Zie, Thank you so much for staying at our Holiday Inn Express! We are so glad that you found our location convenient to the attractions that you came to visit us for. We love the word friendly! That makes our day. We hope to see you again soon. Warm Regards, Kim Killeri & Staff
Great location! Traffic noiseGenuine Hotels.com guest review
"Can easily walk to historic area"
Hotel was pretty expensive for what you get. Easy to walk to the historic sites, but you don't really need more than a day to do that. Parking is very expensive. Room was clean and comfortable. Not much else to do in the area.Genuine Hotels.com guest review
"Clean, comfortable, spacious room."
I love this hotel. I've decided to only stay at HI Expresses from now on. It was clean, spacious, and I felt like I could really relax. I also love the complimentary breakfast.Genuine Expedia guest review
Great hotel overall. Everything was very clean and it had good access to independence hall and the surrounding area. Its a little difficult to get to if you aren't familiar with Philadelphia. Make sure to get a riverside view. Its well worth any extra costs. The view was great at night and it completely blocks out any noise from the highway and bri […] dge. Read moreGenuine Hotels.com guest review
Response by Holiday Inn Express Philadelphia E - Penns Landing Dear Adam, Thank you so much for taking the time to write a review. We are thrilled to hear that you had a great stay! We hope to see you again soon! Thank you again for the awesome review! Warm Regards, Kim Killeri & Staff
"Great view of river and bridge"
Nice room, the only downside is the noise from traffic, very busy street.Genuine Hotels.com guest review
Overall I had a pleasant stay at this hotel. The room was decent- pretty clean with decent linens. The free breakfast was decent with various options. The actual hotel was a little worn but this didn't reflect in the rooms. The only real downside is that it is situated right next to the highway, so I had to listen to the traffic as I was trying to go […] to sleep. This wasn't too big of a problem for me, though, since I had walked to one of the many bars/restaurants close to the hotel and had a couple beers earlier ;) The free shuttle (only had to tip the driver) was also convenient since I was frequenting the convention center. Overall not a bad experience. Read moreGenuine Hotels.com guest review
Response by Holiday Inn Express Philadelphia E - Penns Landing Dear Sara, Thank you so much for your review. Your feedback is much appreciated. We are so glad to hear that overall you had a good experience. We hope to see you back again soon. Until then, have a great summer! Warm Regards, Kim Killeri & Staff
"Convenient for walking"
Very close to Christ's Church. Sidewalks around hotel dirty and unkempt but overall great experience. Market Street is a short walk with lots of dining choices.Genuine Hotels.com guest review
Response by Holiday Inn Express Philadelphia E - Penns Landing Dear Lori, Thank you so much for your review. We are so glad that overall you had a great experience. That makes our day! We hope to see you again soon. Warm Regards, Kim Killeri & Staff
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