the carpet in the room was extremely dirty. had to wear shoes until ready to bathe or sleep.Genuine Expedia guest review
"Good location but would not recommend"
Had 2 night stay, late check in clerk was rude and not helpful. Floor was dirty, sheets were dirty, crumbs on the table and night stand. Notified the staff the next morning and they said they would take care of it. The next morning I was going to make coffee in my room and the coffee pot looked like it had not been cleaned in weeks. I don't expect great […] furnishings at hotel at this price point but there is no excuse why the quality control in housekeeping is so dismal. I usually leave a 10% tip for housekeeping but not this time. I will not be back. Read moreGenuine Expedia guest review
"Ice storm stay"
Along with my 2 children we had an awesome stay. Clean room and a decent breakfast.Genuine Expedia guest review
Upon arrival, the sheets on the bed had body fluid stains. I called teh front desk to report the matter and was asked "Do you want them changed?" Need I say more.Genuine Expedia guest review
"Not the best in the east"
I room felt like a huge stale cigerette and there was absolutely no cell phone reception.Genuine Expedia guest review
"Beside I-20, Near Citizens Park"
Room clean enough, bed comfy, Only one night. Good enough for one night stay . Room rate was good.Genuine Hotels.com guest review
"Can't beat it for the money"
06/17/14 Donnie S
This is my fourth stay in three months, I travel often with my job for days at a time. After stopping at several hotels in the area and asking to see the rooms before I agreed to stay I was relieved to find this place. the rooms were far cleaner than other rooms at other hotels in the area and the staff was very accommodating. The lounge by the pool is nice place to have a drink after a long day at work. There are several restaurants in the area to choose from for the extended stays. I will be coming to town for the next month and this is the only place I intend to stay.
We found this hotel after travelling all day and we were exhausted. We do not usually stay at this chain. The evening desk clerk was very nice and accommodating. When we got to our room, we found it very clean, as were the exterior walks and pool. The only really negative was the morning clerk. She behaved as if we were interfering with her social life and was quite negative. There was no pleasantness or anything customer service oriented about her. The rest of our experience there was quite positive and looking at other reviews it seems I am not the only one that feels that way. Perhaps management needs to reconsider who they put as the face of their hotel at the desk
"Our Stay during the Masters"
04/23/14 Barbara M Goleta, California
The Quality Inn was very accomodating and helpful. We had asked for non smoking rooms and one of our rooms the maid had tried to clear out all the smoke from previous guests but they did manage to find my sister and her husband another room which was smoke free. The staff was extremely nice and even though it was a bit expensive but that was due to the Masters Golf Tournament the prices are outrageous every where.
"Don't bother unless you're exhausted and don't care"
02/15/14 dougandpatti AIKEN
I wouldn't have stayed here if we hadn't been out of power for 4 days due to the ice storm. The front desk clerk couldn't stay off her lengthy personal calls for more than a few seconds. She told me the room wouldn't be ready for three more hours but let me check in and told ME to go look to see if it was clean. Clean is a term I will use loosely. The carpet was clearly not vacuumed and the bed looked as if it was made by a 6 year old. I question if it was even clean. The pillows are old. The door had a half inch gap around it because it wouldn't close properly. I literally closed towels in the door to keep the air out. The mirror and vanity counter were hanging loose off of the wall. The only plus was it was warm and had hot water. The ice machine was right outside my door and the environment wasn't safe.
01/27/14 Chris M Dayton, OH
Checked in to this hotel on 1-13-14 to stay the week, I try not to stay at a Quality Inn if I can help it. I had driven hours and was tired when I checked in, they put me in room 114. Carpet was sticky and sofa was warn. I went to bed and my alarm went off at 4:30 am and when I turned on the lights 5 or 6 nasty Cock Roaches scattered. I quickly gathered my things and shacking them as I was packing. I picked up my laptop and 2 more was under it. I went to check out and doors was locked. A lady come to the window knowing I was a guest and was not allowed inside. I told the lady about the roaches and she said nothing to me as she ignored me. I told her that I better not carry any home and she walked away as I was speaking?
09/02/13 cmayoral Melbourne, Florida
The Quality Inn is by far the best hotel we have stayed at over the last few years in Aiken S.C. The staff is always ready to make our stay the best it can be. It is extremely clean and affordable place to stay while away from home. We appreciate your attention to details and immaculate room.Great bar area. We'll be back!!!!!!
"No significant problems, a little pricier than nearby motels"
06/26/13 htomc42 Raleigh, NC
For travellers on I-20, there are very few motels along this stretch of highway- and the main town area of Aiken is a few miles away; that is where the motels and most restaurants are located. Of the two 'main' exits in this area, this exit is probably the best one- with the Quality Inn and the Days Inn, along with a gas station and a convenient McDonald's. I had stayed at the Days Inn once before, so I tried this one. It is about $10 more expensive than the Days Inn, but a bit nicer. My room was reasonably clean, and the wi-fi connection was good and strong. All the usual room amenities were functional, and I got a good night's sleep without any issues. On a non-golf event weekend, expect to pay a bit over 60 for a night's stay. Despite a rather full lot, I didn't have any problem with noise. Some people have in the reviews, so that must vary.. The bed was fairly clean; those "flat" pillows are pretty much the standard nowadays, which is why I always carry my own pillow when driving on trips.
"Great place to stay for masters"
04/13/13 Katiecrumb Belfast, United Kingdom
We were dreading staying in a motel and this surprised us. Very clean and the staff couldn't have done more. Dubious singer and live dancing but added to appeal! Great stay and thanks for the wonderful experience.
03/14/13 Buncheygirl Texarkana
It was late and we traveled all day, so I am not a picky person. First room we are given, the bed looked like it had been slept in, bed was not neat. Second room was not a lot better.PIllows were old and flat. That was not the worst.Next morning while in the shower I turned around and there was a lot of hair in the tub area. I was not a happy camper.
"This is one of the worst stays I've ever had"
03/03/13 Erin C Orlando, Florida, United States
Let me start off by saying the people at the front desk or very,very rude and very lazy. I had to go to the front desk and ask for towels because housekeeping did not bring us none. The lady says well your just gonna have to wait until tomorrow to get towels. LIKE REALLY!!! I then said don't you have a key, she says "oh yeah " then laughed so I finally got my towels after she got her lazy butt off the chair. Then the next day somebody had left their clothes in the washer and dryer for hours I called front desk and asked if they can remove them so I didn't have to touch them and of course front desk lady never did it so I had to remove them myself two hours later. And need I go on about the rooms the carpets are disgusting. the showers are nasty having looked like no one has cleaned them in a while. And to top this hotel off they have a bar and of course monday-saturday you can hear the music threw your wall's oh yeah and dont forget the drunks that are screaming and yelling in the parking lots!!!!
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