All hotels in Santa Monica, California, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here1700 Ocean Ave, Santa Monica, CA, 90401, United States of America, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.0 / 5Excellent

Score breakdown (from 597 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.2
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.5
2.0 / 5Fair
"Underwhelming and Overrated"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
Loews is not a bad hotel by any stretch, as the other reviews indicate. But, this review is driven by our opinion of the surprisingly unimpressive quality of this hotel given its prices. We are admittedly particular, but neither do we make a point to publicly complain. And so: Any hotel on the beach in SM will cost, but at $500 per night for a standard room, the following we found unacceptable: very low quality linens; very uncomfortable (and not a little "gross") synthetic pillows; and very low quality towels. Less easy to fix but still in need of attention are the somewhat outdated room decor, the old (and stale) draperies, and the seemingly 80's era sliding balcony door and its dubious lock. Based on our experience, I would not stay here again and I would recommend others to avoid. The stay was not unpleasant, but neither was it enjoyable. There are other comparably priced hotels with much greater comfort in Santa Monica. By the way, note to the wary: there is a charge for using the hotel gym (apparently because it is "famous" and locals use it for a fee; fair enough ... but, without warning at check-in, it can result in a surprise and that uncomfortable discussion with the front desk staff who, here, unsmilingly, presented as though a favor was being done when he removed the charge from the bill).
Genuine Hotels.com guest review
1 night business trip Oct 11, 2014
T Wojcik
US
5.0 / 5Outstanding
"Loved it"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Beautiful view, pool and patio area was very nice, i eiuld come back
Genuine Hotels.com guest review
2 night trip with friends Sep 26, 2014
A Traveler
US
5.0 / 5Outstanding
"awesome all around"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
For those who are choosing between Shutters, Casa and this hotel, look no further. The view is just as good, the rooms are bigger, it's vibe is less stuffy, the pool is great, and if you have kids there's NO question, book this hotel! Plus, like the aforementioned hotels, it's walking distance to main st, the Pier and 3rd St promenade.
Genuine Hotels.com guest review
3 night trip Oct 2, 2014
Lindsey
US
2.0 / 5Fair
"Disappointed"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Upon checking in, we were given a room for disabled persons. When we questioned this, we were told that (1) the hotel fills their rooms on a "first come" basis, and (2) there were no more rooms available...so much for the guarantee!! A second call with a different person informed us that there was a room available and he made the change. Upon checking out, the bill had a $17.00 charge for the minibar. I questioned this, informing the desk person that I did not use the minibar.....he said "ok" but, after leaving I noticed that all he did was take off $7.00....I still got charged for food I didn't consume. If you use this hotel, take water/drinks with you. Gift shop has NO water, bottled water in room is EXPENSIVE and it's about a 1/2 mile to the closest market. Disappointed and will not stay here again.
Genuine Hotels.com guest review
2 night trip Oct 3, 2014
James
US
4.0 / 5Excellent
"Very nice weekend getaway"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel is a beautiful getaway. You can enjoy the awesome view to the ocean just from the pool or the hot tub on the terrace. The staff is very friendly. Just the rooms might need a bit renewal.
Genuine Expedia guest review
Other trip Sep 30, 2014
Robert
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Loved everything! The pool was great & loved all the outdoor tables & fire pits... Loved r room view too.
Genuine Expedia guest review
Other trip Sep 28, 2014
A Traveler
US
5.0 / 5Outstanding
"Great location, beautiful views of the beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Had a great time. Perfect location to lots of entertainment, shopping and eating establishments.
Genuine Expedia guest review
Other trip Sep 23, 2014
joe
US
5.0 / 5Outstanding
"One of my best stays"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is a great hotell. It has excellent service. It is extremely pricey, but if you have it to spend you'll enjoy it. And the view of the ocean from the pool is breathtaking.
Genuine Hotels.com guest review
3 night business trip Sep 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Perfect location. Everything was walking distance."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel restaurant had very delicious tasting food
Genuine Hotels.com guest review
2 night family trip Sep 5, 2014
Alex
US
5.0 / 5Outstanding
"Excellent Hotel, Good Service !"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The hotel rooms were very nice. The upgrade to the ocean view was worth the money. Will stay here again !
Genuine Hotels.com guest review
1 night trip with friends Sep 13, 2014
A Traveler
US
4.0 / 5Excellent
"Wife's birthday surprise."
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Hotel was a little over priced for you get. The ocean view was not much of an ocean view. Room was basic. And massage area was being renovated and could not take clients until 5 pm and was only open until 8 pm. Management of hotel was very accommodating, overall not a bad stay just overpriced.
Genuine Hotels.com guest review
1 night trip Sep 7, 2014
A Traveler
US
4.0 / 5Excellent
"great stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great exp-perfect location on the beach. Safe neighborhood. Close to boardwalk
Genuine Hotels.com guest review
2 night business trip Aug 29, 2014
Bridgette
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
THe staff was rude for the most part. THe hotel was dirty. For a 5 star price , it was more than disappointing. I will deftly stay at Shutters or Casa Del Mar next time. I love those two hotels.
Genuine Expedia guest review
Other trip Aug 30, 2014
A Traveler
US
2.0 / 5Fair
"Tired old bird that needs a face lift."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Great location but about 10 years past its prime. Some hot hotelier (Hello, SLS?) should snap this puppy up and give it a major overhaul that this killer locale deserves. The location is excellent, however, the rooms are old tired. The pipes squeak when you shower, there aren't enough outlets to charge multiple devices, the menu is boring and food mediocre. We checked out 3 days early on a 4 night stay as at $550 / night we were getting hosed.
Genuine Expedia guest review
Other trip Aug 27, 2014
Lauren
US
4.0 / 5Excellent
"Great location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice hotel. Pricey for size of room - but can not beat location. Gym nice - only one small pool but nice for our kids.
Genuine Expedia guest review
Other trip Aug 23, 2014
carrie
US
4.0 / 5Excellent
"Good location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Helpful staff rooms overlooking pool can be noises
Genuine Expedia guest review
Other trip Aug 19, 2014
A Traveler
US
4.0 / 5Excellent
"enjoyed our stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice location with beautiful view. Loved our stay here.
Genuine Expedia guest review
Other trip Aug 18, 2014
Jocey
US
5.0 / 5Outstanding
"Nice hotel close to beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My daughter and I had a great time while at this hotel! Stayed in a 2 double bedroom with partial ocean view. We felt safe and comfortable in this hotel. We did have relatives in the LA area who drove us around to all the surrounding areas in LA!! We went to Disneyland,Malibu,Glendale, Griffith Park, and the Promenade. Would definitely recommend this hotel and the Santa Monica area to visitors!!
Genuine Expedia guest review
Other trip Aug 17, 2014
Kimberly
US
4.0 / 5Excellent
"I can't wait to go back!"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Only downfall is that sometimes it was difficult to get staff to respond promptly. Fantastic location and great amenities.
Genuine Expedia guest review
Other trip Aug 17, 2014
A Traveler
US
4.0 / 5Excellent
"Hotel stay was good!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I was happy with the quality of this hotel and its location is perfect. Just a short walk to the Santa Monica pier. At night time there are fire pits in the back of the hotel that are nice to sit around and have a drink. The view of the ocean from the pool deck and from my room was excellent.
Genuine Hotels.com guest review
2 night trip Jun 24, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Concierge was helpful in helping us maximize our time w good restaurants outside of hotel. Hotel was beautiful and very well located.
Genuine Expedia guest review
Other trip Aug 13, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Good location,nice staff,excellent service. Kids like the pool very much. The food is also ok.
Genuine Expedia guest review
Other trip Aug 11, 2014
A Traveler
US
4.0 / 5Excellent
"Awesome Experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
I really enjoyed my stay at Loews Santa Monica Beach Hotel.
Genuine Hotels.com guest review
4 night trip with friends Jul 24, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Great location, be prepared for a lot of kids at the pool and food / wine lacking. Comfortable rooms and staff working hard to please.
Genuine Hotels.com guest review
5 night trip Jul 28, 2014
John
US
5.0 / 5Outstanding
"large beach easy access to beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
had a great time . staff where very friendly and helpful. food was good att the hotel
Genuine Expedia guest review
Other trip Aug 3, 2014
A Traveler
US
5.0 / 5Outstanding
"Santa Monica Jewel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great Location, great place , great facilities and good staff. I will definitively come back here. I loved staying in Santa Monica instead in LA. Awesome.
Genuine Expedia guest review
Other trip Aug 2, 2014
David
US
4.0 / 5Excellent
"It was quite enjoyable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
It was my first time in California. When I initially arrived at the hotel, my room wasn't ready; however, the hotel representative kept apologizing and was very nice and courteous by giving me a $100 bar credit. I was pleasantly surprised with my room. It was very clean; it was close to the beach; I received great service and everyone was very nice. I would definitely stay there again and I recommend it to others!
Genuine Hotels.com guest review
4 night trip Jul 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Beach Bliss!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel is amazing. We appreciated the beach being right out the hotel doors, and enjoyed room service every day (which has healthy options too by the way). STAY HERE! You will be in the heart of Santa Monica and it's very relaxing.
Genuine Hotels.com guest review
3 night trip Jul 26, 2014
Kristin
US
1.0 / 5Poor
"Bait and switch"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Booked a room for two nights for a friend's wedding in Santa Monica. Arrived off a flight from JFK at midnight and arrived at the hotel where I was informed by a less than sympathetic manager that the hotel was overbooked and that I would be move to the nearby Viceroy hotel for the night. They did pay for that night of the stay and I enjoyed the Viceroy; however, another family who arrived at the same time as me liked it less (the Viceroy had a lobby party complete with DJ when we arrived and the family had come all the way from Switzerland with two exhausted young kids). Beware bad business practices - at least 4 groups were turned away who all had confirmed, pre-paid reservations through Expedia.
Genuine Expedia guest review
Other trip Jul 28, 2014
Christine
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
i would stay there again. it wasn't overly nice for the price but clean and the staff was nice.
Genuine Expedia guest review
Other trip Jul 28, 2014
A Traveler
US
5.0 / 5Outstanding
"Perfect location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice staff and comfortable room in perfect location on the beach
Genuine Hotels.com guest review
1 night family trip Jul 21, 2014
Discerning traveler
US
5.0 / 5Outstanding
"Outstanding!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Wilk be back again with my family. The experience was well worth the cost. Great memories for my family.
Genuine Expedia guest review
Other trip Jul 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel, close to beach and Santa Monica pier"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Nice pool area, close to beach and Santa Monica pier, nice staff
Genuine Expedia guest review
Other trip Jul 27, 2014
Al
US
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great time in SM, the area on the beach was great, right out front are all the exercise stations and rental bike options. short walk to many cool restaurants, the pier and 3rd street promenade.
Genuine Expedia guest review
Other trip Jul 27, 2014
Peter
US
5.0 / 5Outstanding
"Great family vacation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a wonderful family vacation. I would come back to the area and this hotel again. The Santa Monica Pier has so much to do within walking distance. My kids loved the playground equipment and roller coasters.
Genuine Hotels.com guest review
4 night trip Jul 19, 2014
A Traveler
US
1.0 / 5Poor
"Poolside R and R is impossible"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    -
Unless you have a litter of unruly kids, it is impossible to enjoy the pool area. Kids were out of control, noisy, screaming, and the staff did nothing to control them. Pool is small and since it is between 2 towers of hotel rooms, only half the pool area gets sun. The only way to enjoy any peace and quiet is to locate yourself away from the pool area. Walking distance to the Santa Monica Pier and being directly on the beach is the hotel's only redeeming qualities. Rooms are antiquated for today's standards, and their maid service, does not bother to clean the bathtub or do a turn down service, or replenish towels, unless asked.
Genuine Expedia guest review
Other trip Jul 20, 2014
Kathy
US
5.0 / 5Outstanding
"Nice clean hotel with GREAT view"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Absolutely loved it!! Hotel was clean, comfortable and fresh; location is at a short walking distance to beach (1 short block) and pier (2 blocks). I did not pay extra for beach view from room but anyone is able to get this view thanx to their awesome large glass windows that extend up the 8 floors. Pictures on website are not deceiving. You can also enjoy a great beach and pier view while relaxing in hotel pool, even better at night. Staff was very kind and professional. Food and drinks pricie $$ in hotel, and menu a bit limited. (So bring your outside snacks and WATER) Outside food is at an approx 10-15 min walk. I highly recommend and can't wait to go back to Loews!!
Genuine Expedia guest review
Other trip Jul 16, 2014
I.
US
5.0 / 5Outstanding
"Great pool and great service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hotel is close to the beach, the pier and nice restaurants/shopping. First-class service. Pool was wonderful, food was great. Would definitely come back.
Genuine Hotels.com guest review
2 night family trip Jul 6, 2014
A Traveler
US
5.0 / 5Outstanding
"The Hotel was phenomanal the staff was amazing"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Lowes at Santa Monica was great I was received with a nice warm welcome smile the check in desk was very pleasent my entire experience at Lowe's was phenomanal
Genuine Expedia guest review
Other trip Jul 14, 2014
Lili
US
5.0 / 5Outstanding
"Very close to the beach."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Convenient if you want to be close to the beach. Gym is not included. I didn't know it, and i had to pay for it. It should be included in the rate. Also, breakfast is not included. In general, It was a good experience, it is a very beautiful hotel.
Genuine Expedia guest review
Other trip Jul 9, 2014
Bea
US
3.0 / 5Good
"good hotel if you get the right room..."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    -
don't stay in lower level rooms. the hotel lobby at street level on fourth floor. then you can access the beach on level 1 [ get outside at the back of the hotel and across a street] . Avoid guest room on level 2. It is in a dungeon, balcony is a mis-nomer, the balcony is below street level and everybody walking on the street can view your room inside if you keep the balcony drapes open. pretty unusable. also being below the street level and a closed wall for a balcony you have no cell reception. I asked the front desk for an upgrade and willing to spend money but they were very brief in saying "NO". If you are claustrophobic avoid level 2/3 of this hotel;. Not sure about level1.
Genuine Expedia guest review
Other trip Jul 7, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had an wonderful time and the staff was super friendly and accommodating . We would definitely recommend it and stay here again .
Genuine Hotels.com guest review
3 night family trip Jul 1, 2014
Cathy
US
5.0 / 5Outstanding
"Awesome location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
A great place for families. We had a blast. If your looking to spend most of your time relaxing or playing at the beach, this is the place. Everything is in walking distance. The Santa Monica Pier to every type of dining. Great location. We will be back. One issue was they were doing construction on the first floor. Kind of noisy at times. But didn't really pose any problems. The dining options at the hotel were nice and the food was good, but $$$. Room service very costly. Just to bring the food to the room was over $20.
Genuine Hotels.com guest review
4 night trip Jun 21, 2014
Darrin
US
5.0 / 5Outstanding
"Easy Breezy Weekend"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Relaxing weekend by the pool and beach. Perfect little getaway and really generous staff.
Genuine Hotels.com guest review
1 night trip Jun 22, 2014
J Khai
US
4.0 / 5Excellent
"Location was excellent!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Booked Tuesday night, was there Wednesday afternoon. Everything was excellent! Fees a bit pricey but that's California for you...it's to be expected! Family of 4, we were able to walk, ride everywhere. Love the fact they offered a car, a Fiat to get around for a couple of hours, at NO cost!! Would stay here again and highly recommend it to others! Also loved our room with an enclosed patio, felt more roomy...
Genuine Expedia guest review
Other trip Jun 23, 2014
Renee
US
3.0 / 5Good
"Fine. Great location."
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Poor service. Great location. Adequately maintained.
Genuine Expedia guest review
Other trip Jun 22, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Just a great hotel. Excellent location and the staff was very friendly and attentive. The only negative was the $40/night for valet parking. Overall it was a very good experience.
Genuine Hotels.com guest review
3 night business trip Jun 15, 2014
KRod
US
5.0 / 5Outstanding
"Casual hotel close to beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Family of four for vacation. Exceptional service and friendly staff. Laundry facilities went out of their way to help with laundry which was greatly appreciated Room service was timely and tasty. Great location for beach and shopping. Will definately stay at this hotel again
Genuine Expedia guest review
Other trip Jun 19, 2014
mary
US
4.0 / 5Excellent
"Santa Monica -"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great hotel but absolutely should not be charging $0.50 per minute to use a PC in the Business Center. They have free Wi-Fi in the lobby and throughout the hotel and then have an outrageous fee if you want to sit for a few minutes in front of a computer instead of a smart phone. It's ridiculous.
Genuine Expedia guest review
Other trip Jun 16, 2014
DJB
US
1.0 / 5Poor
"No pool, no patio, no restaurant"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
On the dates of my stay, the hotel had a convention which occupied the pool, patio area, and restaurants. Loews made no effort to tell its guests about this UNTIL we checked it. We didn't pay top dollar just for the room -- we pay for the view, pool, restaurants, etc. Loews sold out its guests on these dates. I also take issue with the fact that this "high end" hotel charges its patrons $15 per day to use the fitness center. I'm a frequent business traveler and have NEVER seen that.
Genuine Hotels.com guest review
2 night business trip Jun 4, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews