the place was clean but there weren't a whole lot of amenities. it wasn't near anything either but other than that, it was a very nice hotel.Genuine Hotels.com guest review
"Just what we needed"
The hotel was fine for a one night stay on our golf trip. Clean rooms and plenty of space. Decent bar connected for a cold beer. Location was perfect for our golf courses.Genuine Hotels.com guest review
When I checked in there were no toiletries (ie., soap, shampoo, etc.) in my room and I had to go to the front desk and get them.Genuine Hotels.com guest review
"Great place for stay then fly"
Great service for the airport shuttleGenuine Hotels.com guest review
Hotel started to fill up and there did not seem to have enough parking spacesGenuine Hotels.com guest review
Beautiful rooms great front desk staff the only complaint I would have would be some of the housekeeping staff were a little rude. I would say hi and the would not say hi back and for some reason that bothered me. But other then that I would recommend this hotelGenuine Hotels.com guest review
"1 night Layover"
Great hotel for passing through.Genuine Hotels.com guest review
The room was great, as was the service and the very friendly staff. However, I didn't realize I'd have to take a shuttle back to the airport every time I wanted to get on the MAX train to go downtown.Genuine Hotels.com guest review
"Fine for overnight before flight"
We stayed here for the free parking that is advertised while on our trip, however the free parking is only one night which was not stated. Disappointed with that, otherwise hotel was average for a night before a flight.Genuine Hotels.com guest review
"Sleep a ok"
It served the purpose well. If i go back to portland, i will stay here and redline it to town.Genuine Hotels.com guest review
"Conveniently close to the airport"
Clean and convenient. Hotel staff was nice.Genuine Hotels.com guest review
Very friendly and considerate service, paricularly from the (night) front desk manager. She went out of her way to secure a last minute parking spot for us when we were rushing to the airport shuttle for an early morning flight.Genuine Hotels.com guest review
Clean, comfortable stay, with reasonable rates, although light in lamp was burnt out. Sometimes things happen. The convince of having the restaurant next door was nice. I would stay there again. Good job.Genuine Hotels.com guest review
"I'll be back!"
I would stay again.Genuine Hotels.com guest review
Receptionist friendly, room was clean, bathroom clean. I got in really late and left fairly early. Overall niceGenuine Hotels.com guest review
"Not one of the better Red Lion's that is for sure!"
Not one of your better Red Lion's that is for sure! So where do I start, the check in was very nice and friendly, so first impressions of inside was good, outside it doesn't look like a normal Red Lion, and after researching it appears it used to be a Howard Johnson inn. We felt that the bed didn't seem to be a Queen size, thought it was smaller then […] a normal Queen bed, and we were given a Handicap room- which had some big flaws if your not handicap, first the bathroom is the biggest issue, Whoever built the place clearly DID NOT use a level! Also the shower had no shower curtains which posed the following problem, since the room wasn't level the water didn't go in the drain like it should have! Instead it went to where the toilet is- so if you took a shower at night, and had to use the bathroom you were "walking on water" lol The bedsheet also was a joke IMO, it ended up on the floor as it sucked, and thankfully we had brought two of our own blankets which we ended up using instead. Overall, I would say don;t let this Red Lion give you a overall view of all Red Lions, as this one is the worst one we've been to! Read moreGenuine Hotels.com guest review
Response by Red Lion Hotel Portland Airport I appreciate you taking the time to comment about your stay. I apologize for the issues you had, as that is not what we expect our guest experience to be.
"Good hotel with good airport location"
Good place to stay, if need to close to airport.Genuine Hotels.com guest review
Other guests slammed their hotel room doors all night. Restaraunt average.Genuine Hotels.com guest review
Response by Red Lion Hotel Portland Airport I appreciate you taking the time to comment about your stay. I apologize for the issues you had, as that is not what we expect our guest experience to be. We look forward to providing you excellent service as a valued guest.
Very good, though the bar is a little dumpy.Genuine Hotels.com guest review
Close to the airport which is nice. Friendly staff, clean. The only thing I didn't really like was the ceiling in the bathroom was peeling. Only stayed over night so I don't have too much more insight into this hotel.Genuine Hotels.com guest review
"Exactly what I needed."
Extremely convenient to the airport, this hotel has all the necessary accouterments...free wifi, a microwave and fridge, a heater that works and isn't too loud, a worthwhile exercise room, a restaurant on site. My room was clean and comfortable. The shuttle leaves often and is on call at short notice. This is a good value for the price. Pleasant staff, […] too. Read moreGenuine Hotels.com guest review
"Good place near airport at reasonable rates"
Clean, efficient and a good restaurant on premises. Some might be freaked by the gambling lounge attached, but probably not Oregonians.Genuine Hotels.com guest review
"Under Staff in the Restaurant, food was worth it"
Very comfort stay, the bath tub drained very slowly and the waiters were so busy that they needed additonal help that were not there to provide a helping hand.Genuine Hotels.com guest review
I stayed the night of a BIG snowstorm Feb. 9, 2014. The driver looped around to pick me up just a few minutes after I called for pickup at 12:30AM.. He was GREAT! I was in a wheelchair from the airport,and the staff couldn't have been nicer. They even put me in a room closer to the front desk and restaurant, which I appreciated very much.Genuine Hotels.com guest review
"It was a nice hotel but the snow sucked."
I went during a snow storm. The weather made the hotel hard to find. Other than that it was awesome. The front counter was very helpful. The restaurant was quick about food despite being under manned. I enjoyed my stay very much.Genuine Hotels.com guest review
I like this hotel. The only drawback is lack of outlets for electronics ie phone iPad etcGenuine Hotels.com guest review
"Convenient to Airport"
Served for what I needed - a night to stay close to the airport.Genuine Hotels.com guest review
"All I needed"
This was a very comfortable hotel with friendly helpful staff, close to the airport. The layout is a bit odd so walking to the lobby is not easy. Had everything I needed, comfortable bed, clean with ample space to work.Genuine Hotels.com guest review
There was dog poo on the floor when we got there and when we told the desk they never sent anyone to clean it up. They were friendly but was in the middle of nowhere and not a good place to stay without a car.Genuine Hotels.com guest review
"No park and fly/but close to airport"
Close to the airport, but thought it was a park & fly when I booked it. I was told that Red Lion does not accept 3rd party (hotel.com) park and fly so I had to pay an additional $80.00 to the lot next door to store my car for seven days. My room smelled a little like smoke too. I did have a good seafood dinner at their restaurant though. I would use […] another hotel the next time I have to fly out of Portland. Read moreGenuine Hotels.com guest review
"very close to the MEPS building"
I did not know that just because I booked through hotel.com that I was subjected to being in the back part of the hotel. This looked like old dorms or something. There were no elevators to these floors, it was either too hot or too cold and very thin walls. In the bathroom I did not have shampoo or conditioner and there was a half bottle of their lotion. […] Are your customers not worth a new bottle? The tub/shower was dirty, had been repaired a number of times, the tile grout was dirty and there was hair on the floor. DIRTY!!! I don't believe this hotel was worth my $80 and not even close to a 3 star hotel. If I wasn't so tired and needing to get up so early to see my son be sworn into the navy, I would have left and stayed somewhere else. I WILL NOT stay here again and my experience through hotel.com was not a good one. I wish there was a way to get my money back or at least 1/2 of it as it was to me a 1 star and I should of only paid 1/2 the price. I hope that anyone else interested in staying here does NOT stay in the "other" building as I had to as it is not good. Read moreGenuine Hotels.com guest review
Response by Red Lion Hotel Portland Airport I am sorry to hear your stay was unpleasant. Our Hotel is one of the oldest Hotels around the airport and neither of the buildings has an elevator.We have been working hard to remodel both buildings. We do have low rates available and when you seek a lower rate you do book that for the second building. I am still sorry that you had an unpleasant stay , We value you as a customer and appreciate your feedback.
"Finally a decent hotel for business travelers"
Well maintained and comfortable hotel. Only thing missing was complimentary breakfast.Genuine Hotels.com guest review
"Worked for a place to stay.."
Was extrememly dissappointed as I got this place for the wifi system so I could get some work done. The Wifi was down, and did not get anything complete. They refused to move me to a room where the Wifi was active.. Will not stay here again..Genuine Hotels.com guest review
Response by Red Lion Hotel Portland Airport I'm sorry you had a bad experience with our WIFI, we have corrected the issue. As for the staff refusing to move you I can't comment on since I don't have all the details of when you stayed and the fact that we may not have been able to move you due to inventory. However I do apologize that it was an inconvenience for you.
"close to shopping"
It was briefGenuine Hotels.com guest review
great room...wonderful service...clean...quiet...shuttle to the airport quick...I will stay there againGenuine Hotels.com guest review
Would have been nice but got woke up at 1:30 by the neighbors fightingGenuine Expedia guest review
Response by Red Lion Hotel Portland Airport I am so sorry to hear that you did not have a peaceful night sleep. We do have staff on 24hrs to handle any situations like this that may arise. We do appreciate your feedback and hope you will give us another chance to give you a more wonderful experience here at our hotel.
"Good price for airport location"
The price for an airport hotel compared to the other "3 star" hotels in airport location beat the rest hands down.Genuine Hotels.com guest review
"Close to airport."
Front Desk crew friendly. This is an old 2-story hotel taken over by Red Lion. Still needs work to be refurbished. My son, and I, had 2 rooms on the 2nd floor, one on each side of the stairwell in the center. I noticed that the metal railings on my side were not fastened too well into the wall, with the bolts most of the way out. The rooms were small […] and someone had left the heater, in my room, turned to 84. The king bed was very comfortable. In the morning, when I went to take a shower, I noticed that the bathtub was not cleaned properly. There was dirt, or dark spots, on top of the edge along the back wall, and a hair. Down by the door, along the back wall, the water pooled, causing the grout to be in disrepair, and mold. Other than that, the room was fine. Around 11PM, a dog started barking a couple rooms down from mine. People were yelling "Shut Up", to no avail. I called the Front Desk and was told they had received other calls and were trying to get a hold of the people that were supposed to be in that room. I ended up calling several times and was told that the Front Desk couldn't locate the people in that room. Finally, after midnight, the barking stopped. Read moreGenuine Hotels.com guest review
"Easy access and Comfortable"
Room was clean and the beds were very comfortable. It had everything necessary for a good nights rest.Genuine Hotels.com guest review
"Good for the money"
The restaurant had great food At a great PriceGenuine Expedia guest review
"Ok but would not stay again."
Staff was friendly but room smelled very stuffy. Bad when you have allergies.Genuine Expedia guest review
Ok. Your customers service really bad. Not helpful at all. You need train them to be more helpful your guest. I am very helpful and very sensitive to others most of the time, but I believe excellent service to others. Need improvements on those areas. Thank you.Genuine Hotels.com guest review
Response by Red Lion Hotel Portland Airport Thank you for taking the time to comment about your recent stay with us. I do apologize that our front desk did not provide you with friendly and welcoming service. We strive to provide all our guests with the high quality of service that we maintain throughout all of our hotels. We will most definitely take this feedback and share it with our staff. Thank you again for your feedback and we hope to have the opportunity to better serve you on your next visit. Kind Regards
"Good value convenient location"
needed a fast getaway for an early flight, drove in from bend Oregon.Genuine Expedia guest review
"Inexpensive hotel near Portland Airport"
Clean, comfy. Bed was not all that comfortable, had a worn feeling to it. (I was sleeping in a rut). No trash can in the room, only a small one in the bathroom. They put a charge on my credit card just in case and now I have to wait 7-10 for it back. I had nothing for them to charge me on. They told me nothing about it and I only found out after I called […] and asked. I wish they would have told me upfront. Read moreGenuine Expedia guest review
"1/2 a star Hotel"
rooms smelt musky heating and cooling unit preformed poorly local sports bar and restruant food was poor.Hotel staff seem very concerned about thier own pocket when I tried to book room with park and fly . Anyway got that done. 10 days later ran a credit card check found additional nights stay charge.Became quite a timely experience to get that straightened […] out with red lion.All together very unprofessional services, kind of like they could care less if you wanted a room for the night or not. Read moreGenuine Hotels.com guest review
Response by Red Lion Hotel Portland Airport Our park and fly options are very popular and we successfully accommodate several hunderd every month. Great care is given to ensure the accuracy of every customers account according to the data provided. The Sky jockey sports lounge continues to offer the best sports progaming available and thank you for your feedback.
Convient location. Old property. Needs updatingGenuine Hotels.com guest review
Response by Red Lion Hotel Portland Airport We appreciate your feedback, you are correct we are one of the oldest hotels around the airport, and we have been working very hard to remodel and update our property. We hope your next visit will be a more pleasant one with us.
"Less Than 2 Minutes From PDX"
The room was kind of tiny, but perfect for a short stay. Very Clean and very friendly staff. Even at 4 o'clock in the morning! About two minutes or less from Airport Way making a drop off at the airport a quick and easy thing.Genuine Hotels.com guest review
"easy access to airport"
Staff kind and courteous. Helpful with extra needs. Would recommend.Genuine Hotels.com guest review
The room was clean but.....Our room was supposed to be a non-smoking and the STENCH of smoke everytime the heater started up was over whelming. Couldn't even sleep!!!! We had stayed at this same motel a few days earlier and were happy with the roominess for a king. This room was crowded ...much too small for a king. Same price for both rooms....Huh??? […] Not quite the same. The entrance at the end of the wing we were booked was poorly lit. As a woman alone I did not feel comfortable gaining access to the hallway in the dark. My husband would arrive later by shuttle from the airport. The room....headboard was abut to the laundry room. Much noise very early in the morning. After not sleeping well and being awoken by the visiting of housekeeping staff left a bad taste for this experience. Our first stay was rm#177, the second was rm# 146 Read moreGenuine Expedia guest review
Response by Red Lion Hotel Portland Airport We value each and every one of our guests and I truly apologize that we failed to provide you the best possible service. I would like to truly apologize for the cigarette smoke smell in your room and that you were placed in a room by the laundry room. This is definitely not the type of stay we want you to have! Please be assured that this will be addressed accordingly with our staff We thank you very much and we hope to have the chance to serve you better in the near future. Kind Regards
Likely won't stay here againGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )