Room keys kept failing. No elevator to second floor, building too low was told.Genuine Hotels.com guest review
"Overnight before or after a PDX flight."
Reasonable hotel near to the PDX Airport. Unfortunately Staff present when we arrived were not very friendly, nor helpful. We were informed we could not be registered until after 3pm and would therefore have to go away and return later in the day (we later learned that that particular member of Staff was due to end her shift at 3pm !!) Little sound […] insulation between rooms and quite noisy overhead if in a ground floor room. No breakfast included but there is an attached Restaurant/Lounge adjacent, the Sky Jockey. The Lounge Bar is comfortable with good bar meal menu and Staffed by pleasant, efficient and helpful Staff. Alas this cannot be said for the Restaurant. We went for breakfast at 10.40 am, it advertised food until 11 am. We were met by a female Server who informed us, whilst throwing menus on a table and employing no eye contact, you have 20 minutes to make your order and eat up. Needless to say we departed at 10. 42 !! Read moreGenuine Hotels.com guest review
Great place to stay! Very nice people and pet friendly!Genuine Hotels.com guest review
"Good hotel, great location"
I expected a little nicer place being it is a Red Lion but overall and considering the price, it was a good choice.Genuine Hotels.com guest review
"Old and dark"
The hotel is in a bad neighbor hood and is outdated and very small. The room was dark and had a strong bad odor. Way over priced for what you get.Genuine Hotels.com guest review
"nice and close to airport"
close to airport, small mall close by for food and walk aroundGenuine Hotels.com guest review
"Close to Airport"
The only good thing I can say about this hotel is that it is very close to the airport. No place nearby to eat really, questionable neighborhood, adequate room. Wouldn't recommend for a woman traveling alone.Genuine Hotels.com guest review
hotel had 3.7 of 5; my room the AC did not work; could not close blinds and bar closed at 11???Genuine Hotels.com guest review
My stay was excellent. I plan to stay there next Aug. 13-16 for the Portland Classic Golf Tournament where I volunteer. Maybe you have a package deal for me for those 4 nights if I book in advance? Thanks again, KenGenuine Hotels.com guest review
"At the very least - it's close to airport"
The room was not very clean. The shower had a slow drain, toilet was clogged and when we mentioned this to the clerk at the front desk - all he said was 'ok'. No apology, no nothing. Yes, the location is very convenient to the airport, but would definitely not recommend staying here. There are other hotels close by.Genuine Hotels.com guest review
"Great accommodations for the price"
Staff was very pleasant. Room was clean and comfortable. We had everything we needed close by. The hotel offered shuttle service to a local mall. Our stay was a brief break after traveling from the east coast before we continued south to attend a wedding.Genuine Hotels.com guest review
Never stayed at a red lion before it was nicrGenuine Hotels.com guest review
"Waste of money!"
The customer service at this hotel is unacceptable. We had encounters with 2 front desk clerks and they were not only unable to Handel our simple request but completely unwilling to do so and never once apologized for the 10 things that went wrong with our stay. Our rooms keys and doors did not work 3 times, the bath tub did not work properly, our room […] was never cleaned only to return at 11pm with unmade beds, and no towels. And then to top it off when I went to complain about our stay the front desks clerks got combative with me and never once apologized for the inconvenience. I would much rather pay 20$ more and stay at the Marriott where you know everything will be clean,working, and wonderful customer service. I will never stay at a Red lion again. Read moreGenuine Hotels.com guest review
"Okay for an early flight"
This is a great location for an early flight when all you want is a bed to sleep in. Set in a location with nothing really around it, basic rooms, no elevator. That said, it is within minutes of the airport. Alert, if you book through Hotel.com, it will be difficult to book a park and fly.Genuine Hotels.com guest review
"Close to airport convenience"
Quick overnight trip met all expectations - close to airport and easy access to Interstate with quick check-in and shuttle service. Room was clean.Genuine Hotels.com guest review
Everything with the hotel was fine; but so many large groups being noisy in the hallway due to being an airport hotel was very hard. Woke up every hour, so really wouldn't suggest it.Genuine Hotels.com guest review
"Veronica was so helpful"
We came in too early to check in and faced a morning of sitting around in the lobby for hours. Veronica was able to get us in a room as soon as it was cleaned and it helped us greatly. Everyone was very helpful at the hotel.Genuine Hotels.com guest review
"Great airport location"
The Red Lion hotel near the Portland, OR airport was a great place for our overnight stay. The shuttle runs 24 hours and is about 5 minutes from the airport--we made a reservation with the desk clerk for a 3:45 AM ride and the driver was right on time. The room was very clean, odor-free and quiet. One drawback is that there is not an elevator to the […] second floor; but, if you need help with your luggage a staff person will take it up the stairs for you. The attached restaurant did not serve dinners--but it did have great burgers, fries, soup, salad, appetizers, etc. Read moreGenuine Hotels.com guest review
"Outdated and dirty"
This hotel needs a lot of care. The hallway outside our room had garbage cans filled with trash and several bins of dirty laundry. Towels are skimpy.the bed was comfortable, but the sheets were scratchy. Not a good experience!Genuine Hotels.com guest review
Response by Red Lion Hotel Portland Airport I want to begin by apologizing for the issues you encountered during your stay. I am sorry that the facilities and amenities were not up to par with the expectations we have for our hotels. I would like to apologize for the housekeeping leaving trash and laundry bins in the hallway. Please be assure that this will be addressed accordingly with our staff. It is essential to Red Lion Hotels that we provide you with the best possible experience during your stay. We hope that you will allow us the opportunity to improve your experiences with us in the future
"close to portland airport"
It 2was excellent.Genuine Hotels.com guest review
"Great airport deal"
I've stayed here a few times before flying out of PDX, it's a good value, comfy rooms.Genuine Hotels.com guest review
"Fair at Least"
This hotel was picked as it was close to the airport, rather a necessity when reporting there at dawn, and because they promised to provide breakfast. We had to leave before 6 am to make our flight, so requested of the front desk if we could get a few very basic breakfast items to store in the room fridge overnight. The front desk says food service […] starts at 6 am normally, but they could provide a few items the night before since we couldn't wait in the morning, and to check with the lounge (?) and they would take care of it. The lounge says they don't do that, but check with the restaurant. The restaurant says the food is available at 6 am, and if you have to leave early, tough on you. This is customer service? This definitely ain't the place that leaves a light burnin' for ya. Thank Heaven for 7/11. Read moreGenuine Hotels.com guest review
"4 night stay"
Hotel rooms need a bit of upgrading as far as their furniture. Location is right by the freeway and near the airport, and you can hear the fighter jets flying over head really clearly. That's what woke us up one day, the windows were shaking as it was passing by. The amenities were ok, flat screen tv, microwave, mini fridge, and coffee maker. However […] being there for four nights I had to ask for more coffee, as there is only one regular coffee and one decaf in the room when we originally checked in. Oh there was a burn hole in the shower curtain and the door wasn't securely in place, it was very loose. My husband had to keep checking it to make sure no one could get in. Read moreGenuine Hotels.com guest review
Stayed here night before an early morning flight. The hotel has all the conveniences. Very nice room and restaurant next door to catch a quick breakfast before our flight. We were only a few minutes from the rental car return and the location made for a less stressful morning. The area is "industrial" but with GPS we quickly found our way. Some airport […] noise, but that seemed to stop around 10 pm so not a problem. Read moreGenuine Hotels.com guest review
"EZ to get to PDX"
Very convenient for our early morning departure from the Portland airport. We have stayed there before and will stay again. Reasonable price for what is provided.Genuine Hotels.com guest review
"Perfect for night before an early flight"
Clean, well run, shuttles right to the airport terminal even at 5 amGenuine Hotels.com guest review
No elevator. Run down.Genuine Hotels.com guest review
Response by Red Lion Hotel Portland Airport Thank you kindly for the review. We are an older hotel with character and no elevator, but the staff is always more than happy to help all guest up with their luggage.
"Close to Airport."
Was good. They even kept my granddaughters shoes she left on the 1st nite, and got them back 8 days later.Genuine Hotels.com guest review
Loved the bathroom lighting and outside sink areaGenuine Hotels.com guest review
Arrived late and left early to catch flight. Staff was helpful and room was fine for a short nights sleep. Very easy car rental return from this location.Genuine Hotels.com guest review
This place is fine for the money. The only thing that was wrong was the smoke detector chirping away starting at 5 AM. You'd think they'd check these things.Genuine Hotels.com guest review
"comfortable, convenient, great service"
room was great, bed and pillows comfortable. The shuttle from airport was outstanding (even at 2AM!). The shuttle also brought us to the Cascades stop of the light rail.Genuine Hotels.com guest review
"No need to rent a car"
The hotel has a free airport shuttle with great drivers and is a convenient 10 minute walk to the Mt. Hood Avenue TriMet light rail stop, so my wife and I did not need to rent a car while visiting Portland. Instead, we each bought a $5 day pass at the rail stop and rode light rail and buses all over the city to shops, restaurants, brewpubs, parks, etc. […] We enjoyed letting them do the driving while we explored the city. Read moreGenuine Hotels.com guest review
enjoyed itGenuine Hotels.com guest review
"very good value"
This hotel was great for the price. Very clean.nice staff.nice roomGenuine Hotels.com guest review
"Kudos to Red Lion, at PDX"
I had a lovely stay. The staff was amazing and very attentive. And this was at 2am. I will stay at the Red Lion. again.Genuine Hotels.com guest review
"Great place for an overnighter before flying out"
We just needed a place to spend the night before flying out of Portland at PDX. This place was just blocks away. It's nothing fancy. Rooms are average to smallish. Ours did have a small refrigerator & microwave.Genuine Hotels.com guest review
"Quick and convenient for PDX travel."
Clean and comfortable. Location is good for nothing other than proximity to PDX. You can be at the airline ticket counter in about 5 minutes. They also provide a free shuttle to the airport.Genuine Hotels.com guest review
"Good enough for a night or two"
It was clean and the staff was very helpful a polite. The rooms are out of date and the fridge in the room didn't work. The restaurant was surprisingly good.Genuine Hotels.com guest review
"Great for the money!"
There was no elevator so lugging my big bag to the second floor was kind of a pain. The room was very clean and modern. Airport shuttle was clean, on time and convenient! Will definitely stay here again!!Genuine Hotels.com guest review
"Good Hotel but be prepared"
Good. Hotel would get a better rating but because it is an airport Hotel, the guests are the issue. They get up at 2,3, 4 in the AM to catch there planes, but seem to forget that they are in a public place, they yell at there kids, slam doors and stomp around. Not good if you need to get up for a business meeting. The Hotel is good, the people are […] not! Read moreGenuine Hotels.com guest review
"close but quiet"
Very clean, comfortable and quiet!! So close to the airport but not in the flight path.Genuine Hotels.com guest review
"Near airport, shopping, and food"
We went to Portland overnight to visit OMSI and needed a place to stay. The hotel was comfortable and clean.Genuine Hotels.com guest review
Everything about this hotel was amazing. Excellent price, for premium service! Heated pool was great even on a hot day. Bathrooms and living quarters were very clean. Lcd television in all the rooms, including fitness center and lobby. Very comfortable colors in the rooms. I will most likely only be using Red Lion from now on!Genuine Hotels.com guest review
Overall quite nice. The rooms were attractive, cozy & well-appointed. Our kids were happy to play in the heated pool. We only stayed 2 nights, but by 5pm our second day, housekeeping still hadn't come to service our room. We just asked a housekeeping person for fresh towels & swapped with our dirty towels. Not a big deal since we weren't there long, […] but still seemed a bit odd. Also, there were 2 hotel restaurants, but we were told that one is open only for breakfast . The second, which does serve dinner fare also offers onsite wagering & was not able to serve our minor children. It would have been nice to dine onsite as we had been on the road all day & arrived later in the evening quite hungry. Read moreGenuine Hotels.com guest review
"This hotel smells bad"
There was a pervasive smell of some sort of air freshener throughout the hotel, in both public places and our room. It was unpleasant. Also disappointed there was no continental breakfast or free wi-fi on offer. Parking was also difficult.Genuine Hotels.com guest review
"mold and wireless"
The room smelled of mold and the wireless did not work.Genuine Hotels.com guest review
Response by Red Lion Hotel Portland Airport I am sorry to hear your stay with us was not a pleasant one. This is not the guest experience we want you to have. Your feedback is important to us and I will pass this information on to the appropriate departments.
had only a short night of 3 hours but they where good.Genuine Hotels.com guest review
"Multiple access to the buildings."
No free breakfast. Comfortable set up. Multiple access to the buildings.Genuine Hotels.com guest review
"The Best Hotel I've been."
I stayed for one night to catch my flight in the early morning.It was the best, they had two queen size beds, coffee maker, HD TV, microwave, fridge, Ironing table, awesome bathroom and free shuttle to anywhere nearby and also airport shuttle and guess what? it was just eighty five for the night.Genuine Hotels.com guest review
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