"The Best Hotel I've been."
I stayed for one night to catch my flight in the early morning.It was the best, they had two queen size beds, coffee maker, HD TV, microwave, fridge, Ironing table, awesome bathroom and free shuttle to anywhere nearby and also airport shuttle and guess what? it was just eighty five for the night.Genuine Hotels.com guest review
"Small room but met our needs"
This was our second time staying here. Both experiences have been pleasant. The airport shuttle has always been prompt and the staff very helpful and friendly. The room was quite small making a bit hard to get around with all of our luggage and the curtain didn't close completely (nothing a couple hair clips couldn't fix) but the bed and pillows were […] very comfortable and the room was quiet. The price was great so I'm sure we'll stay here again. Read moreGenuine Hotels.com guest review
"do it again"
if it got any better i would move inGenuine Hotels.com guest review
I will never stay at a red lion inn ever again. Worst experience ever!Genuine Hotels.com guest review
Response by Red Lion Hotel Portland Airport I am very sorry to hear your stay here with us was not a pleasant one.
"I really enjoyed the room and staff."
Wonderful liked it great people service. Thank you.Genuine Expedia guest review
I only stayed for one night but the hotel stay was very good. Loved the beds and the free movie selection the hotel provided me. Next time I am in the area I will stay at this hotel.Genuine Expedia guest review
Upon arrival, hotel staff sat and chatted amongst themselves. They waited on me as if an afterthought, and provided little or no help concerning room upgrades or other property information. Attempted to use their business center to print out some boarding passes, and the equipment (printer) needed a new cartridge. Rather than replacing the cartridge, […] one of the front desk staff said too bad and we'll have to do it from the front desk. She left me sitting there and never came back. Needless to say, they had no functional business center and I never got my boarding passes. The next morning, the Portland airport was a zoo, and getting a boarding pass there almost caused me to miss my flight. Read moreGenuine Expedia guest review
Response by Red Lion Hotel Portland Airport I'm sorry to hear you had a bad experience with the staff. I was actually present that day and have a different recollection of what happened. You are correct the business center ink cartridge ran out and we did not have access to the new one as it is locked up in my General Managers office, and this happened on Sunday evening and he is not in till Monday. I do remember you coming and kindly letting us know of the situation and I apologized to you personally and offered to print them for you myself and you declined me twice. I do apologize however if their was a miscommunication between us, our intention is never to make you feel unappreciated or as if you were an afterthought. We hope you choose to stay with us again so we can provide you with a much better experience.
"Excellent for the price!"
Really, the price was incredibly good for the comfort, service and location. The staff gave us ideas of places to eat, the room was spotless and the beds felt new. The "perfuming" in the reception area is a little strong, but that's about the only thing I noticed. Very, very pleased. We will definitely stay here again.Genuine Hotels.com guest review
"Nice hotel close to airport"
Staff was great. Their shuttle driver made special trip back to retrieve iPad from rental car lot. They went out of their way for us.Genuine Expedia guest review
"Great location for the airport"
My room was next to the laundry. Quite noisy until about 10 PM. I checked out early so didn't encounter laundry noise in the morning. Door closing created a loud echoing up and down the hall. Outer door was noisy as well.Genuine Hotels.com guest review
"Perfect for flights."
Perfect location and great price for preparations for flights out or returning. Friendly staff, clean but small rooms-but perfect for staying on business.Genuine Hotels.com guest review
"So So Hotel"
The grounds have overgrown grass, and their is no filters in the coffee supply. Obviously the servants don't want to use them so they have one less thing to worry about.Genuine Hotels.com guest review
Response by Red Lion Hotel Portland Airport I'm sorry to hear that your stay was a little unpleasant. I'm not sure what overgrown grass you are mentioning there is a field next to our property which does have overgrown grass unfortunately we do not own the land, and our coffee comes pre-filtered in the room for easy convenience, I apologize however if you did not receive any coffee in your room. I hope you choose to stay with us again so we can provide a much better experience for you. Thank you kindly for your review.
Room temp. Very warm. Thermostat read low, but temp was above comfortable.Genuine Expedia guest review
"building needs upkeep, loud people at midnight"
Not great. While the service was good, there was unfinished work on the ceiling in the shower. There were very loud people in the hall for an extended period after midnight. Room was ok.Genuine Hotels.com guest review
Response by Red Lion Hotel Portland Airport Thank you very much for providing helpful feedback regarding your stay. I am glad you enjoyed the great service, but I am sorry to hear that the condition of the room was not up to pare. We take all of our guest’s comments seriously as they assist us in providing better service. We hope you will be staying with us again so we can prove our ability to exceed your expectations
It was fine. The young African American night desk clerk was very helpful and sweet.Genuine Hotels.com guest review
"Close to the airport"
Very helpful staff, clean room, secure building. Very nice for a quick stay the night before a 4:00 am check in at the airportGenuine Expedia guest review
"Good hotel close to PDX"
Nice room, friendly staff, no stairs for second floor. First floor can be a little noisy, but good hotel for one or two night stay.Genuine Expedia guest review
It was adequate for what we needed. A complimentary breakfast would have been nice.Genuine Hotels.com guest review
Free fast shuttle great. Room and grounds clean and spacious. FREEe bus shuttle fast and COURTEOUS.Genuine Expedia guest review
Everything great. Refrigerator could use an upgrade, but for the price, all was excellent.Genuine Hotels.com guest review
Although our GPS took a round about route to arrive at the hotel, the next morning we asked the desk clerk and found that we were really close to the airport - our objective in staying there.Genuine Expedia guest review
It was a one night stay and satisfactory. We were only passing through to our continued flight schedule.Genuine Expedia guest review
"Hotel near Portland Airport"
We stayed for only one night before leaving on a trip and this hotel works for that.Genuine Expedia guest review
"Nice for the price"
I paid for the stay and park. Close to pdx, easy transaction with a nice person at the counter. Overall, very satisfied.Genuine Expedia guest review
"Needs an overhaul"
Booked this looking for a basic but clean/comfortable place to stay before an early morning flight. Property was in pretty bad shape, hallway carpets in particular. A noticeable step down from typical Hilton Garden Inn etc. Staff was polite but the place had a grungy feel overall. Bed was fine.Genuine Expedia guest review
Response by Red Lion Hotel Portland Airport I would like to thank you for your review! All feedback, good or bad, assists us in making our guests stay more comfortable. I would like to truly apologize for the lack of cleanliness in our Hotel. This is definitely not the type of stay we want our guests to have! We value you as our guest, and look forward to having you with us again soon.
"close to airport"
I was a little worried about being woken up at night with airplanes flying overhead. It was fine, no extraneous noise, although I am not the most sound sensitive person around.Genuine Expedia guest review
Everything was fine. ThanksGenuine Hotels.com guest review
"The Expedia price doesn't include parking."
I wanted to park and fly-- expedia should be clearer that you can't add that later. So I didn't end up saving any money by staying there.Genuine Expedia guest review
Response by Red Lion Hotel Portland Airport We appreciate you taking the time to share important feedback about our hotel. I apologize that you were not offered a parking package when booking your reservation through a third party website. We value you as a guest and we are always looking for ways to enhance our guest experience. Thank you again for your feedback and we hope to have the opportunity to serve you again in the near future.
"Quiet and clean"
Nice overnight stay before cruise up the Columbia. Even got to soak in the hot eub.Genuine Expedia guest review
"Red Lion PDX"
Great hotel for the price. Very convenient for overnighters, and to the airport. The "park and fly' makes it a great value for the price!Genuine Hotels.com guest review
"Not Family Friendly"
The front desk staff were nice. There are 4-5 different buildings at this hotel. We were a group of 4 myself my 2 daughters and a friend of one of my daughters. We were in town for a dance competition at the Holiday Inn. Our room was in the building farthest back on the property. It seemed a little unsafe and I was uncomfortable being so far away from […] the front of the hotel. We ended up needing to go to a restaurant off premsis as we found out that the hotel's restaurant is not open after a certain time ( we were there around 7) the only portion opened was the bar. Someone next door started being extremely loud around 9:45 and continued until after 11:30. I should have paid the extra $20 and stayed at the Holiday Inn. The room was clean etc, but the hotel itself is not someplace I would stay again with kids. Read moreGenuine Hotels.com guest review
Response by Red Lion Hotel Portland Airport Thank you very much for providing helpful feedback regarding your stay. I am glad you enjoyed the clean rooms and friendly staff, but I am sorry to hear that you felt unsafe on our property and also about our restaurant hours. We do have the option to order from the lounge and take it to go for guest with children , and I apologize this was not explained to you at check in. We are also very willing to drive you over to the restaurants at cascade mall. As for the safety of being in the second building which we only have 2 buildings, we do have all of our drivings monitoring the parking lot and buildings 24hrs a day. We take all of our guest’s comments seriously as they assist us in providing better service. We hope you will be staying with us again so we can prove our ability to exceed your expectations.
"Nice hotel to stay for few days."
I didn't have much expectations going to this hotel, but I was glad for staying here. The front desk was helpful to call for tour pick ups. The shuttle service was comfortable enough for me to use each day going to and from the PDX. Although cleaning service was not very through and the bed was too soft, still for the price it was good. Thanks!Genuine Expedia guest review
"A little pricy for the stay"
We'll we got our room for 35% off around $90 a night and even that seemed a bit steep the staff was never around the front counter when you needed them they did not tell us about any of the amenities that came with our stay like the hot tub and pool which we found out about on our last night there and while the room was kind of nice this hotel needs […] better staff if they want to keep charging over $100 a night Read moreGenuine Expedia guest review
Fit the bill, layover before flying to Bandon Dunes and on return spent day at Bandon Dunes flew to Portlaand then to Phl early next amGenuine Expedia guest review
The staff was wonderful very helpful, they went out of their way for anything that I had asked for. Very clean room, would stay again.Genuine Hotels.com guest review
"Close to PDX"
Accommodations were comfortable. I appreciated no chemical smells, no scent of fabric softener, clean personal care products provided in bathroom.Genuine Hotels.com guest review
"Better than reasonable"
Had a room with 2 queen beds for a very reasonable price. The room was clean and neat and in good repair. Liked that the shuttle took us to the light rail if we wanted to catch the train downtown.. and unexpected plus.The brand of coffee provided was very good, and it was nice to have the pot in the room. Staff at the front desk were very nice and helpful. […] Some things I think they could do better were to clean the light fixtures more thoroughly, there was cola dried on the glass cover. Light bulbs were burned out over the coffee machine, and the first night we mentioned the drain in the tub was clogged. That did not get taken care of until the last day of our stay.. sounded like a communication problem.. Read moreGenuine Hotels.com guest review
I have a disability. It bothered me to know that the disability rooms had only a queen size bed with no bed (or rollaway) for a careprovider. Therefore I requested a two-bed room. It is rare that a disabled persons will travel alone. The bathroom toilet was too low for comfort. There should be more than one laundery room for the Inn--we waited all day […] to complete wash. My reservation was for 7 days. Read moreGenuine Hotels.com guest review
very basic.Genuine Hotels.com guest review
"close to airport, really close"
Although the landing runway is only a couple hundred yards from the hotel, surprisingly I didn't hear the planes landing. The front desk did however give me a room next to and in the vicinity of a group of 20 somethings that came back to the hotel at 1:20 in the AM partying, laughing, slamming doors, that of course woke me. I did get up, go out to the […] hallway and tell them to knock it off. With a 3:30 wakeup call scheduled to catch a 6 AM flight I think they could have placed me somewhere else in the hotel. Read moreGenuine Hotels.com guest review
"The best kept secret at Portland Airport."
Stayed twice. in five days. Shuttle was prompt on both pickups at PDX. second was around midnight. Shuttle drivers were great. Hotel staff was friendly and professional always. The room was clean and fresh and it appeared to be updated. I watched a Blazer game at there sports bar, and Bar Tender / server received several compliments on his ability to […] take care of all bar orders and food orders by himself with little to no delay in delivery to the tables and bar. There small but well stocked mini store had everything I needed as if I were the person ordering the inventory. I had a late afternoon flight on the day of check out and was offered luggage storage and the use of there very comfortable lobby/ living room to read in. It truly was the smoothest part of my trip. Honolulu to Central Oregon back to PDX, Omaha Ne, PDX then to Honolulu. Thank you Red Lion PDX. Read moreGenuine Expedia guest review
"Neat & Clean Room w/Necessary Ammenities"
Appealing, clean and comfortable room. Refrigerator and microwave were a great convenience. Good wi-fi too.Genuine Hotels.com guest review
Was really let down by the customer service. Hotel CLEARLY claims to offer room service however both for dinner and breakfast the restaurant was unreachable by phone. Finally walked down to the restaurant and was greeted with rolled eyes and sarcastic tones. My food wasn't worth half the price either. For the hotel being so out of the way one would […] expect the ability to eat on-site. When I mentioned the issue with the woman who checked me out she wasn't surprised and apologized, Seems like this is a common occurrence, I WILL NOT BE STAYING AGAIN. Read moreGenuine Hotels.com guest review
stayed one night, needs an elevator to the 2nd floor from the lobby...partially handicapped and the hike up the stairs was not the easiest. Otherwise, I'd stay there againGenuine Hotels.com guest review
"OK hotel with mediocre staff."
Nothing special...no free breakfast, etc.for the price. Certain members of the hotel staff need to develop a customer service personality.Genuine Expedia guest review
"Dated but comfortable"
Clean but old room. Parking limited.Genuine Hotels.com guest review
"Trip to New York"
Very small room, hard to stay asleep because of vehicle alarms going off during the night, not very cleenGenuine Expedia guest review
"Great for a quick airport stay"
Bar was fun, food was okay and the 3 times an hour shuttles to the airport was awesomeGenuine Hotels.com guest review
would stay there again. Very quiet for a airport location!!!!Genuine Hotels.com guest review
Very clean roomsGenuine Hotels.com guest review
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