"Perfect for what I need."
Comfortable, clean, convenient location and surprisingly quiet. I wish they took dogs!Genuine Hotels.com guest review
It was great. Very relaxing - great staff.Genuine Hotels.com guest review
"A perfect hotel for my needs"
The hotel was clean, comfortable and convenient to the class I had come to take. It was just what I needed.Genuine Hotels.com guest review
"Nice place.. Like the free breakfast & happy hour"
Parking too expensive at $22.00 per night.Genuine Hotels.com guest review
"Perfect Family Get Away"
The hotel was in a very convenient location and was a great spot to do a family get away.Genuine Hotels.com guest review
As usual with Embassy suites, this place is very nice. Clean, comfortable rooms and friendly staff. However, there is an extra charge, for WIFI and parking.Genuine Hotels.com guest review
"A nice predictable stay"
It was a nice hotel for an extended stay with family. We did have one day where housekeeping did not make-up our room, but as soon as I told the front desk, they addressed the issue immediately. I feel like the parking should be included with the room price.Genuine Hotels.com guest review
"Beautiful hotel with great service!"
Very nice Embassy, and I've stayed in quite a few of them. Rooms are very large and well- appointed. There was plenty of room for our family of 5 to spread out. Hotel was clean and the staff was very friendly ang helpful.Genuine Hotels.com guest review
"Enjoyed stay very much"
We enjoyed staying here. They were painting the portico upon arrival at 2pm, but they were so courteous we didn't mind. I like the idea that they have a rental car availability in the lobby, next time I will use the service. Across the lot is PF Changs - Yum! Don't like the additional fee for parking. Great breakfast, convenient too.Genuine Hotels.com guest review
Nice stay and amenities. Nice atmosphere throughout.Genuine Hotels.com guest review
"Embassy Suite-Good stay."
It was nice. Only 2 issues were pillow case was dirty and bathroom sink faucet for the cold water would not turn, so we had to use the hot water. On the day we were leaving, we thought breakfast was ending at 10:30am (monday) but breakfast ends early on the weekdays (9am, we showed up at 9:20), and the manager saw us looking for food and he was very […] courteous into getting us cooked eggs, sausage and potatoes that were left over. Read moreGenuine Hotels.com guest review
"Wanted to stay more, it's that good."
Enjoyed my stay in the middle of the University City on the 10th floor, in a suite with a living room and a separate bedroom. The rooms are very clean and spacious, the views of the city are breathtaking, the beds are super comfortable. In general, it's very nice and relaxing, there is an indoor pool, outdoor spa, a restaurant, and as usual in Embassy […] Suites, there is a fish pond with koi fish. The breakfast was free, had a good selection of dishes, the omelets are custom made to order, and actually very tasty. And, the reception with free drinks, also very decent selection. All of that... for the price under $100. Unbeatable. Except, of course their parking is $22, that felt like a squeeze. Parking should be free. Read moreGenuine Hotels.com guest review
"Sweet, Quite, And Comfortable"
Comfy the hotel was clean and friendly.Genuine Hotels.com guest review
Response by Embassy Suites Hotel San Diego - La Jolla Dear Stephan, Could not have said it any better myself, and I work, live, and breath here!. I very much appreciate you being our guest and thank you for congratulating the team here, that is so very important to us as without brilliant people we are merely a hotel. Cheers Tim
"Good business hotel"
Good business hotel. Located in the heart of the business district of SD. Westfield shopping center is right around the corner. Wonderful self-order comlementary breakfastGenuine Hotels.com guest review
Response by Embassy Suites Hotel San Diego - La Jolla Dear Valued Guest, Thank you for being our guest and we are delighted that you found the location and facilities brilliant for your recent stay. Looking forward to the next opportunity to welcome you back. Cheers Tim
"Great hotel with a great value"
Hotel was great!! Loved the complimentary happy hour and breakfast!! Parking was cheap!! Really GreatGenuine Hotels.com guest review
Response by Embassy Suites Hotel San Diego - La Jolla Dear Mike, A massive thank you and we are delighted that you are our guest. We look forward to the next opportunity to welcome you back. Cheers Tim
"Love the location and suites"
This is our second time at the hotel...love the location, friendly service and complementary breakfasts and snacks. This time we got a suite with one king bed, but I think I prefer the rooms with the double beds...little bit more spacious. The mini fridge in our room didn't work so well, but overall a very good experience.Genuine Hotels.com guest review
Response by Embassy Suites Hotel San Diego - La Jolla Dear Valued Guest, Thank you for allowing us the opportunity to welcome you back recently and delighted that you love this location, hotel, and team we all appreciate you. Cheers and looking forward to the next opportunity to welcome you back. Tim
"Great hotel except for hidden fees"
The Embassy Suites was well run, the staff well trained and the stay pleasant. I think travelers should be aware that they charge $22/day for parking and $5/day for wifi.Genuine Hotels.com guest review
Response by Embassy Suites Hotel San Diego - La Jolla Dear James, Thank you for being our guest and we very much appreciate your thanks to the team, my apologies for not informing you of the on-site parking fee's we certainly try to include these on every reservation platform and we will check to ensure this is indeed the case. Hoping very much to have the opportunity to welcome you back. Cheers Tim
"Holidays Shopping Escape"
Great place to stay, enjoy with family and do chopping.Genuine Hotels.com guest review
Response by Embassy Suites Hotel San Diego - La Jolla Dear Francisco, Fabulous to hear that your recent stay was brilliant and that you found the fantastic open air Westfield UTC Mall across the street convenient. Looking forward to the next opportunity to welcome you back. Cheers Tim
"keep coming back..."
This was a return trip to La Jolla for the Thanksgiving Holiday and we chose to stay at Embassy Suites for its central location and proximity to La Jolla village, the cove, the shores, and a short drive to downtown San Diego; not to mention the complementary made to order breakfast and manager's reception every evening with complimentary beer, wine, […] and selected mixed drinks for adults and snacks and juices for kids... Read moreGenuine Hotels.com guest review
Response by Embassy Suites Hotel San Diego - La Jolla Dear Edgar, Thank you Thank you and we wish for nothing more than seeing you back again and again. We will never take you or other guests for granted and will continue to strive for perfection. Thank you again - Cheers Tim
"The best hotel..."
We absolutely love this place and don't know a better place to stay for the money.Genuine Hotels.com guest review
Response by Embassy Suites Hotel San Diego - La Jolla Dear Laria, Brilliant news that once again we delivered excellence, thank you for being our guest and we look forward to the next opportunity to welcome you back. Cheers Tim
"Great place for families..."
Great stay. The best option for a suite if you have a family. Great breakfast and best value for the money.Genuine Hotels.com guest review
Response by Embassy Suites Hotel San Diego - La Jolla Dear Onuora, Delighted that your recent stay and experience was five (5) stars. We appreciate you and look forward to the next opportunity to welcome you back. Cheers Tim
"Decent hotel with room for 5 in great part of SD"
Nice hotel with friendly and accommodating staff. Room wasn't entirely clean (shower floor was very dirty and tub did not drain), but front desk employee was able to credit my incidentals ($22 for parking and $20 for roll away bed rental) in exchange.Genuine Hotels.com guest review
Response by Embassy Suites Hotel San Diego - La Jolla Dear Valued Guest, Thank you for being our guest and delighted that the team here delivered a great experience. I am terribly sorry for not delivering perfectly clean (your experience has been shared with our Suite Keeping Team), but glad that our team assisted in this matter. We certainly hope that we will have the opportunity to welcome you back. Cheers Tim
"Nice hotel I would stay there again"
The only ding I will give theM is that the hotel staff forgot the rollaway bed. We got it taken care of no big deal.Genuine Expedia guest review
Response by Embassy Suites Hotel San Diego - La Jolla Dear Jason, Thank you for being our guest and must sincerely apologise for our missing your request for the additional roll-away bed during your stay, I was pleased to hear that our team did get this resolved but of course we all would prefer to deliver excellence. Thank you for allowing us the opportunity to continue to see and welcome you as our guest. Cheers Tim
"Comfortable but strange beds"
Beds seemed smaller than doubles but larger than twins.Genuine Expedia guest review
Response by Embassy Suites Hotel San Diego - La Jolla Dear P1, Thank you for being our guest and I am delighted to hear that you found our beds comfortable and wanted to confirm that the two options for bed choice at the hotel is either King beds or two double beds. We hope that you will allow us the opportunity to welcome you back. Cheers Tim
Have stayed at this location in the past and although this is still a nice hotel, it has declined in appearance and service.Genuine Expedia guest review
Response by Embassy Suites Hotel San Diego - La Jolla Hello and thank you for being our guest on this and past occasions, my sincerest apologies for not delivering excellence during your stay and would welcome any and all suggestions to get us back to a five star experience. Thank you again and without guests like you we can not make improvements to ensure excellence. Cheers Tim
Great location, service & place to stay for family vacation.Genuine Hotels.com guest review
Response by Embassy Suites Hotel San Diego - La Jolla Fabulous to hear that you loved the location and the team's service here, we appreciate you being our guest. Cheers and hope to see you in the not too distant future. Tim
Had a great stay, booked on a short notice. All staff was very professional and room was great! Complimentary breakfast was a plus too, simple but good!Genuine Expedia guest review
Response by Embassy Suites Hotel San Diego - La Jolla Dear Jennie, Excellent to hear that your recent stay was brilliant and worthy of five (5) stars, thank you. Looking forward to the next opportunity to welcome you back. Cheers Tim
"Great Room, And Free breakfast!"
Great stay, one king bed suite, private bedroom with the living room and fold out couch ...... Perfect to leave the kids outside in the living room and have the private room to yourself!Genuine Hotels.com guest review
"A decent hotel for the price"
A decent hotel for the money but the windows do not open so no fresh air. The property is a bit dated.Genuine Hotels.com guest review
Really liked location lots to do nearby and service was excellent. ThanksGenuine Hotels.com guest review
It is ridiculous to pay $22.00/day for self parking in a parking structure and carry all of your luggage up and down stairs for check in and check out.And then the arm to let me out would not go up. I waited 15 minutes for someone to come and fix it so I could go to work - and be late! A maid came to my room around 6pm shortly after I checked in and […] let herself in (I hadn't locked the bolt yet.) I called downstairs for more pillow and 2 hours later they still hadn't arrived. I called again and 30 minutes later they were brought to me. Read moreGenuine Hotels.com guest review
Great location, be prepared to pay$23.00 for parking per night. No Bellman available for check-in or check-out. Hotel computers are not linked to Hilton Honors.Genuine Hotels.com guest review
"Great hotel and location"
Conveniently located across from a mall.Genuine Hotels.com guest review
Excellent from the time we arrived. Hospitality from front and Jeff out front and Nathan were exceptional.met some really nice guests.Genuine Hotels.com guest review
Response by Embassy Suites Hotel San Diego - La Jolla Dear John, Brilliant news and thank you for being our guest and thank you for congratulating two of our finest, Jeff and Nathan this truly makes a difference to us hearing about our colleagues. Cheers and until the next time. Tim
Excellent stay; would have given a 5, but extra charge for wireless and parking.Genuine Hotels.com guest review
"La Jolla Embassy Suites"
The room was very clean and the staff was friendly and helpful. It is in a great location - convenient to interstate and local attractions. One of my complaints with the hotel - they don't have free WiFi. Another complaint with our room was the A/C. It was not working totally and was loud. Overall, I would probably stay here again.Genuine Hotels.com guest review
Response by Embassy Suites Hotel San Diego - La Jolla Dear Donna, Thank you very much for being our guest and delighted that you will stay with us again. I am terribly sorry for the inconvenience you experienced with the AC unit, we will ensure that we continue to check all units to ensure they are working correctly and quietly. Our internet is being upgraded this next month which will allow so many more options for our guest, I hope this will help your future stays. Cheers Tim
Nice and professional staff. They have complementary breakfast and awesome snack and drinks in the afternoon ... full bar. I will definitely stay with them again!Genuine Expedia guest review
Response by Embassy Suites Hotel San Diego - La Jolla Dear Arde, A massive thank you for being our guest and we look forward to seeing you again very soon. Cheers Tim
excellentGenuine Hotels.com guest review
Response by Embassy Suites Hotel San Diego - La Jolla Dear artyom, Excellent and five stars! - thank you and we very much appreciate you being our guest. Cheers Tim
Almost no complaints with this hotel. Staff was great, room was great, and I always love the open atrium feel of Embassy Suites with its accompanying breakfast feast and Manager's Happy hour. The elevators were difficult to deal with. The hotel was busy that weekend, and of the 4 elevators, 3 of them were having intermittent problems. Waits were up […] to 15 minutes. I opted to take the stairs, but they didn't take me to the lobby, they took me out to the back of the hotel. Work out the elevator issues and we'll be back. Read moreGenuine Hotels.com guest review
Response by Embassy Suites Hotel San Diego - La Jolla Dear John C, Thank you for being our guest and being so complimentary to the hotel and team here. So sorry about the challenges you experienced with the elevators as we are amidst a full re-modernization that will deliver an excellent experience for your next visit. Elevator four is currently being completed so really excited to see and show them off. Cheers Tim
It was wonderful and relaxing!!!Genuine Hotels.com guest review
"Everything was Great!"
This is one of our go to hotels - great location, friendly people and yummy food. It makes life very easy and we enjoy ourselves!Genuine Expedia guest review
Response by Embassy Suites Hotel San Diego - La Jolla Thank you for being our guest and delighted that the team here continue to deliver excellence. We appreciate you - thank you. Cheers Tim
We have stayed at the embassy suites several times, what attracts us to this hotel is that it is family friendly. This stay was kind of disappointing. Housekeeping never came and we came to a room full of dirty towels and trash. They didn't restock any of the items we ran out of like tissue and soap. I hate feeling like a burden so calling room service […] to ask for them to bring up towels and dispose of the trash is not something i like doing. Also the bath tub and bathroom floor could've been cleaner, there was hair in the corners from previous guest which was kind of disgusting. Read moreGenuine Hotels.com guest review
"Construction, Elevator Noise, Lights Don't Work"
We arrived late, and went straight to bed. The air conditioning unit is extremely loud; however it does mask the sound of the elevators, which were right outside our room. The elevators create a sound somewhat like a loud wind tunnel. We were not told about the construction going on outside our window, and at 7:00 am on Saturday, we were woken by the […] sound of banging outside. There was a worker looking through the crack in the curtains of our window. Not a good start. That night, we arrived back at the hotel after a day of tourism, and found that our bathroom light would not go on. The light was not fixed before we left the hotel the following morning. There is no elevator in the parking lot so be prepared to haul luggage up a dirty staircase. The suite is spacious, but bring your own pillows if you like firmer pillows. One of the four elevators was broken, and there is no staircase from the second floor to the lobby-- so you have to take the elevators, which take a ridiculously long time to arrive despite the low traffic flow. We chose this hotel because of the rating online--obviously bogus reviews if anyone else's experience was like ours. Read moreGenuine Hotels.com guest review
Walking distance to the wesfield mall in la jolla. Complimentry breakfast and happy hour is also a plus.Genuine Expedia guest review
Response by Embassy Suites Hotel San Diego - La Jolla Dear Ryan, Thank you for being our guest and delighted that you enjoyed some of the legendary amenities that the Embassy Suites offers. We look forward to the next opportunity to welcome you back. Cheers Tim
"Embassy Suites LaJolla"
Overall I like the location and the hotel. Rooms were nice, great breakfast but two things stopped me firm giving this hotel higher ratings. One is that the wifi service was horrible. Two different wifis, neither connected easily. When I finally got one to work it was $11.95 a day and then it was supposed to be free if you put your Hilton Honors # in […] which I did. It showed logged in and still wanted I charge me. I used my phone as a hotspot instead. That was 30 minutes of messing around. Second item was remote didn't work but that was secondary. Staff was very nice and location was convenient to my office. TVs in rooms were smaller than other hotels in the price range. The wifi thing is a big deal to any business traveler so they need to get that straightened out. Read moreGenuine Hotels.com guest review
Response by Embassy Suites Hotel San Diego - La Jolla Dear Greg. Thank you for being our guest and that you had great interaction with our team. I am very sorry for the inconvenience we caused during your internet needs, we are partnered with a third party company and alas have very little power over the charges, however we do have an upgrade this month to deliver 100mbs which comes with pricing options for all guests. Thank you again and we look forward to the next opportunity to welcome you back. Cheers Tim
"Nice but parking is extra 20% on top of bill."
The Hotel overall look is beautiful. The rooms themselves are a little older. Beware--they add approx. 20% per day to your bill for Parking in a detached structure with no elevator!!! TERRIBLE.I had to CARRY Large suitcases down flights of stairs. Other than that-it wasn't bad. Rooms were fairly clean and air conditioning worked well (evenly for both […] rooms of the suite). Free Breakfast was very good (probably paid for by the parking fee). We heard no other guests in the side rooms so it is soundproof. Oh yeah--Internet is also $11 per night. I might stay here again. Still Irked by the extra parking $$. Read moreGenuine Hotels.com guest review
Response by Embassy Suites Hotel San Diego - La Jolla Dear Chad, Thank you for being our guest and delighted that your overall stay was a four (4) star experience and certainly understand that the last star was due to the parking and internet. Being that we are a shared parcel we have very limited authority on the parking charges but certainly keep them very competitive in the La Jolla area, this is true also for the internet. I know this is not a huge help and wish I could assist further, I hope too that you will consider us again. Cheers Tim
Hotel was so so. The worst thing is the hotel has only elevator to go up or down. No stairs. You MUST line up for your turn to go up or down. It could take over 10 min.Genuine Expedia guest review
Response by Embassy Suites Hotel San Diego - La Jolla Dear Valued Guest, I must also apologise to you as I have to another guest, we are in the process of upgrading and re-modernization of all guest elevators and due to this are currently running on three (3) which is causing some delays, specifically during the breakfast times. We look forward to the completion of this exciting project which will result in a speedy delivery for every guest to their floor of choice. Cheers Tim
The location, across the road there is UTC Mall. As usual the suite design is nice to accomodate the family. The parking cost $22 daily which is a little bit expensive.Genuine Hotels.com guest review
We had a wonderful family weekend! Planned it around the miramar air show festivities. Only a 10 minute drive from the hotel. In the other direction you have a 10-15 minute drive to the ocean. It was a wonderful location. Across the street from a mall with tons of shopping & dining options. From fast food to sit down fancy restaurants you have LOTS […] to chose from. Breakfast was included with the stay. Great food, kids loved it. Free evening snacks & drinks for adults & children. Fire pits & big screen tvs outside on the patio for relaxing. Indoor pool, small but was enough for my 6 year old to have fun & cool off in. Room was clean & nice. Had all the amenities we were looking for. (microwave, mini fridge, two tv's, couch that turned into a bed, desk with chairs) Plenty of room for this family of 5. ONLY thing I can complain about is the $22 a night parking fee. I do not think hotels should ever make guests pay to park. But all in all we had a wonderful stay at this hotel & I would def recommend it to all. (business or pleasure, family or alone). Read moreGenuine Hotels.com guest review
"very convenience to the airshow"
the elevators took 5 to 10 minutes to get one not joking around.Genuine Expedia guest review
Response by Embassy Suites Hotel San Diego - La Jolla Dear Johnny H, Thank you for being our guest and I sincerely apologise for your experience with the elevators being slow. During certain hours especially breakfast there can be a delay due to the twelve floors. However we are excited to let you know that we are in the process of upgrading and re-modernization of all four (4) guest elevators which will allow every guest a safe and speedy delivery to their floor of choice. Cheers and certainly look forward to the opportunity to welcome you back. Tim
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