I has to find a new hotel at midnight because when I went to check in all of the rooms were full.Genuine Hotels.com guest review
I HAD AN EMERGENCY THE DAY BEFORE CHECK IN, I HAD A DRUNK,DRIVER Run RED LIGHT HIT ME DEAD ON I CALLED TO ASK IF I CAN GET A FEW DAYS TILL I GOT MY,RENTAL CAR FROM INSURANCE I didn't WANT REFUND JUST FEW DAYS ON CHECK IN WOULD NOT GIVE ME THEN OFFERED TO CHANGE WHEN CHECKED.IN I was SO HAPPY AND GRATEFUL THEN WAS TOLD I HAD TO PAY 200 $$ more RATE CHANGED […] FOR DAY that was available so i lost total cost of room i payed in advance & in full didn't believe it and upset very bad customer services skills horrible disappointing i am disgusted by this Read moreGenuine Hotels.com guest review
It was a very nice hotel great customer service ..,, will stay there againGenuine Hotels.com guest review
"Awesome Stay as Always!"
We were put in a non-accessible room the first night so it wasn't good, but they fixed that for the remainder of our stay and went out of their way to make sure my wife was comfortable. Staff was incredible! The area was peaceful and quiet and within easy reach of everything! Restaurant onsite had delicious appetizers and the breakfast was great! No […] complaints! Embassy Suites is the only place we will stay now as they CARE about their visitors! Read moreGenuine Hotels.com guest review
I stayed at his hotel and I was surprise when I got there since I book thru Hotel.com and it was a great price I didn't expected what I got a huge room and a warm delicious breakfast. I really recommend this hotelGenuine Hotels.com guest review
Aside from the cramped area at the entrance limiting only two parties at a time to check in/out, everything else was just as you would expect at an Embassy Suites…very good.Genuine Hotels.com guest review
Response by Embassy Suites Hotel San Diego - La Jolla Dear Ken, Thank you for being our guest and so terribly sorry for your arrival/check in experience, this typically is a rather smooth process, I will look into this. Cheers and delighted that everything else was brilliant. Tim
"Great for the price and family"
excellent hotel for the price and for the family. kids loved the breakfast and the staff was outstanding! Used the comp washer and dryer...very convenient. loved itGenuine Hotels.com guest review
Response by Embassy Suites Hotel San Diego - La Jolla Dear JP, I love hearing about this fantastic team here and will never take them for granted, we appreciate hearing this and thank you. Cheers and look forward to seeing you again. Tim
"Hello La Jolla!"
First Class-Embassy treatment.Genuine Hotels.com guest review
Response by Embassy Suites Hotel San Diego - La Jolla Dear Juan and Dell, Thank you and thank you for being our first class guests. We look forward to welcoming you back when your travels bring you back to La Jolla. Cheers Tim
Everyone was very nice and helpful. I would definitely stay again. The breakfast was awesome.Genuine Hotels.com guest review
Response by Embassy Suites Hotel San Diego - La Jolla Fabulous and we truly look forward to your next stay. Cheers Tim
We arrived 2 days before the 4th of July weekend. The hotel was a peaceful getaway. Breakfast and happy hour were satisfactory, and the staff was pleasant and helpful. Once the holiday came around, the place was very lively and not so peaceful. Patience was required at the elevators for sure. Our room had a smoke odor. They put an ionic air cleaner […] in our room for a couple of days and it helped some, but I'm not sure how it got smokey in a non smoking hotel. We have stayed here before and would stay again. Read moreGenuine Hotels.com guest review
Response by Embassy Suites Hotel San Diego - La Jolla Dear Jan, Thank you for being our guest and we very much appreciate your comments. Terribly sorry for the odor in your suite and yes rather odd , being that we are 100% non-smoking. I am happy to hear that the team here delivered a solution and that you will allow us the luxury of seeing you again. Cheers for now. Tim
"Nice and clean"
It was a good stay. The hotel is just across the Mall. Nice and clean. I have to pay $22 for the parking if not I have to park on the street.otherwise the service are good.Genuine Hotels.com guest review
Response by Embassy Suites Hotel San Diego - La Jolla Dear Beth, Delighted to hear that we delivered a nice, clean, and convenient stay. Sorry for the challenges on parking we are a little restricted in this area. We look forward to the opportunity to welcome you back, hopefully soon. Cheers Tim
"Good choice for where I needed to be in San Diego."
Lovely property.Genuine Hotels.com guest review
Breakfast had anything you could want! Location great, with mall and ice skating rink across street.Genuine Hotels.com guest review
The elevators were the slowest I have ever seen.. I waited up to 5 to 10 minutes everytime I needed to leave the hotel..You should work on them being more efficent.. I would not say there again.DebbieGenuine Hotels.com guest review
"Free Happy Hour"
Awesome high ceilings for flying indoor quadcopters! Perform at your own risk. Fifth floor take off to landing in breakfast area recommended.Genuine Hotels.com guest review
"GREAT Location and Fantasitc Service"
The rooms are large with a separate area to watch TV, work or have a conversation and a separate sleeping area. The breakfast was fantastic and I would stay here again in a heart beat.Genuine Hotels.com guest review
Hotel very clean ,employees very helpfulness.Genuine Hotels.com guest review
"Exactly what we needed"
We needed a room for us and our teenager. The hotel was convenient to the highways, the mall, had breakfast available each day and the rooms were clean. The hot tub was pleasant and we also used the pool. The only improvement would be some of the dated-ness of the hotel, We will stay there again.Genuine Hotels.com guest review
It was our anniversary and we went to San Diego. The front desk lady, Yulia, was very helpful. We told her that it was our anniversary and she gave us one commentary movie with a bucket full of goodies! We were so excited! Not to meant to mention complimentary of happy hour drinks .... We had so much fun! The breakfast buffet was delicious! We will […] definitely go back :) Read moreGenuine Hotels.com guest review
Response by Embassy Suites Hotel San Diego - La Jolla Thank you for allowing the opportunity to be a part of your very special event and delighted that my colleagues delivered a fantastic experience. We very much are looking forward to your return trip. Cheers and congratulations on another fabulous year. Tim
"Watch for hidden charges"
Not at all nice enough to justify the cost. Internet, bottled water and parking are ridiculously overpriced. So many other better hotels in San Diego at this price point.Genuine Hotels.com guest review
Response by Embassy Suites Hotel San Diego - La Jolla I am terribly sorry that we failed in delivering an experience that would be memorable, we have partnerships with both the internet and the parking structure that does not allow much control on the costs for these. The Embassy Suites delivers additional services that often set us apart from others with our complimentary made to order breakfast and compliementary evening reception. My sincerest apologies again and do hope that we may have the luxury of seeing you as our guest again. Cheers Tim
"Good for families"
Great service and manager's reception and breakfast are awesome. Keep in mind that Embassy Suites do not have balconies so you will not be able to enjoy the cool San Diego weather from your dark room. Take advantage of the comfortable and clean outdoor seating area for breakfast and reception. That was our favorite part of the hotel. Overall a great […] place to stay with the family. Read moreGenuine Hotels.com guest review
"Great for families!"
Great stay really liked the complimentary breakfast / two hour refreshment in the evening, indoor pool, relaxing environment, and staff was amazing.Genuine Hotels.com guest review
Loved it!Genuine Hotels.com guest review
"Enjoyable Stay...but beware of parking fee"
Pros: Embassy Suites always provides a great FREE breakfast (the main reason I always try to stay at one) that has lots of variety and cooked to order eggs/omelettes. Free drinks (yes, that includes alcohol) and snacks every evening (another Embassy Suites perk). Comfy room with good pillows and a nice bed. Cons: Unexpected high parking fee (unless […] you can find parking along the street). I guess I should have looked that up before booking so I take partial responsibility. Parking in La Jolla is a pain and expensive so I understand the fee...doesn't make it suck any less though. Conclusion: Enjoyable stay, do recommend. Read moreGenuine Hotels.com guest review
Our stay was wonderful!! The hotel was beautiful, quiet, spacious, clean and very friendly. The breakfast was awesome!! The food they offer was fresh and it was a variety, not just your typical pastry and cereal. We are already planning to go back because it was the best place we have stayed in a long time. Very very nice...thank you Embassy Suites […] !!! Read moreGenuine Hotels.com guest review
Beautiful hotel, excellent location in beautiful La Jolla, large rooms/bathrooms, surprisingly good complimentary breakfast, let us check in at 1 PM. Downside: having to pay an extra $22 for parking.... But I did get a fair room rate and most other hotels in the area also charge for parking so I guess I can't complain too much .Genuine Hotels.com guest review
"New Loyal Customer"
We decided to book last minute for a quick holiday weekend getaway with the family, couldn't ask for a more friendlier staff, the Hotel itself is beautiful, we were a little disappointed with having to pay 22 dls for parking but I have to say the complimentary happy hour, and breakfast more than made up for it, thank you Embassy Suites Hotel La Jolla […] San Diego you have made a loyal customer out of us. Read moreGenuine Hotels.com guest review
Perfect place to stayGenuine Hotels.com guest review
"Good place to stay"
Excellent Hotel! Close to all. Breakfast and managers reception are goodGenuine Expedia guest review
"wedding party gathering"
convenient location for our needs with easy freeway access. Hotel bar closed early for my liking, 11:00 pm and our room, #321, had a slow bathtub drain which made showering difficult. Morning breakfast was very well prepared and offered a variety of items. Our short stay precluded us from enjoying all the amenities but have used them on prior visit […] s. Read moreGenuine Expedia guest review
Overall good stay, wish they were pet friendly, I would have stayed longer.Genuine Expedia guest review
"We LOVED it!"
My kids and I had a blast! Very kid friendly, loved the "Happy Hour" !! We will definitely be back!! The hotel staff was great and very helpful. Food was wonderful and the atmosphere was amazing!! What we loved mostly about this hotel in particular was the actual set up. You were able to the enjoy the outdoors, while being in doors, the whole time! […] Made it for a very safe stay. Kids were able to walk about and enjoy themselves without myself being worried. There were so many kids and parents with kids, which made it very comfortable. Good JOB Embassy Suites! Adriana Read moreGenuine Expedia guest review
Response by Embassy Suites Hotel San Diego - La Jolla Hello and fabulous, very happy to hear that the team here in La Jolla did a brilliant job of delivering an excellent experience. Cheers and see you again soon we hope. Tim
"Great Hotel and Staff"
Beautiful hotel - close to everything, shopping, beach, etc...Genuine Hotels.com guest review
This hotel was fabulous!! Excellent comfort, extremely clean and very pleasant staff!! The complimentary breakfast was delicious and complimentary cocktail reception was an unexpected surprise at arrival.Genuine Expedia guest review
Response by Embassy Suites Hotel San Diego - La Jolla Dear Lindsay, A massive thank you and we are delighted that your stay was excellent. We very much look forward to your next visit here to La Jolla and San Diego. Cheers Tim
"LA Jolla Stay April 2014"
Excellent Stay at Embassy Suite in La Jolla San Diego . Breakfast was ecellent . Staff was great .Genuine Hotels.com guest review
Response by Embassy Suites Hotel San Diego - La Jolla A fantastic afternoon to you Joe and thank you for being our guest and thank you for congratulating the team here. We look forward to the pleasure of welcoming you back. Cheers Tim
"Upbeat hotel, comfortable, quiet, good food."
Comfortable room with amenities, I felt safe and relaxed, and I had no problems whatsoever.Genuine Expedia guest review
Response by Embassy Suites Hotel San Diego - La Jolla Hello and thank you Bob, Delighted that your recent stay was comfortable , relaxing, and problem free. Looking forward to the next opportunity to welcome you back. Cheers Tim
Family hotel with a great location in la jolla. I really recommendedGenuine Expedia guest review
Response by Embassy Suites Hotel San Diego - La Jolla Thank you very much for being our guest and thank you for your recommendation this means a tremendous amount to us. Cheers and look forward to seeing you again soon. Tim
"Great Value and Service"
My family and I loved our stay here. The suite rooms are big and quiet with all you need for a family of four. The staff were excellent and even allowed us to check in at 9am as they had a room available!!! The free breakfast and manager's reception make the stay even better. It's location opposite the shopping plaza provides other options for dining […] without the need to get in your car. It is also a short drive from all you need to see around San Diego. As we only live an hour away we will definitely be staying here again when we visit SD. We have stayed in other Embassy Suites and this is our favorite so far. Read moreGenuine Hotels.com guest review
Response by Embassy Suites Hotel San Diego - La Jolla Dear Adrian, Delighted that your recent stay delivered a five (5) star experience followed by great value and service. We look forward to seeing you all very soon. Cheers Tim
"Right in between Legoland and San Diego"
The rooms are comfortable, very spacious, great service, loved the buffet breakfast! Kids enjoyed the indoor pool especially since its was cold out and the pool temp was perfect! We visted Legoland and Old Town San Diego and the Embassy Suites was right in the middle.Genuine Hotels.com guest review
Response by Embassy Suites Hotel San Diego - La Jolla Dear Aly, Thank you for being our guest and delighted that you all enjoyed our location and the hotels amenities. Looking forward to welcoming you back soon. Cheers Tim
"great location in La Jolla"
This hotel offered many perks. They offer free drinks and snacks nightly from 5:30 tip 7:30. The drinks included beer, wine, spirits and cocktails. The breakfast buffet was amazing, from made-to-order omelets, scrambled eggs, pancakes, sausages, pastries, and much more. The best breakfast buffet from a hotel we've ever experienced. The dining area was […] huge and provided plenty of tables and seating. We went with friends and they were very impressed as well. We will definitely all be back to visit soon. We loved La Jolla and the surrounding communities. Read moreGenuine Hotels.com guest review
Response by Embassy Suites Hotel San Diego - La Jolla Dear Ms. Garner, Thank you for being our guest and delighted that you thoroughly enjoyed every aspect of your stay with us. Looking forward to the next opportunity to welcome you back. Cheers Tim
"very reasonable choice close to La Jolla, San Dieg"
With old parents, my wife and I visited San Diego last weekend. The hotel was very clean, spacious and calm. Especially free breakfast was also good! So my parents were very satisfied with this hotel.Genuine Expedia guest review
Response by Embassy Suites Hotel San Diego - La Jolla Dear Mr. Kim, Delighted that you and your family thoroughly enjoyed your stay here recently, we very much appreciate you being our guest and we look forward in anticipation to your next visit. Cheers Tim
"Great stay. No problems"
Great stay. Polite staff. Good accommodations. I would definitely stay at the Embassy Suites again.Genuine Expedia guest review
Response by Embassy Suites Hotel San Diego - La Jolla Thank you and delighted that your recent stay was great - we look forward to the next opportunity to welcome you. Cheers Tim
"Spatious and good for family with multiple kids."
Great. Free breakfast is always nice. I hope breakfast menu changes daily some what. Hotel staffs are kind.Genuine Expedia guest review
Response by Embassy Suites Hotel San Diego - La Jolla Thank you for being our guest and that you enjoyed your stay and the team delivered lovely service. We do offer a daily special aat breakfast that our morning team deliver , so hopefully next time you will enjoy one of their specials. Cheers Tim
It was a pleasant stay. Rooms are big and comfortable. They serve a full complementary breakfast, we loved it.Genuine Hotels.com guest review
Response by Embassy Suites Hotel San Diego - La Jolla Thank you Sandra for being our guest and we are delighted that your stay was pleasant and loved our complimentary breakfast. Cheers and look forward to seeing you soon. Tim
"Always receive excellent customer service."
Your staff (Yulia) is always in the ready & accommodating to our request. We appreciate their sincere attitudes.Genuine Hotels.com guest review
Response by Embassy Suites Hotel San Diego - La Jolla Thank you Thank you for congratulating Yulia, she is indeed fabulous and a true asset to the team here. Cheers and we look forward to the next opportunity to welcome you back. Tim
Tucked away in the college part of La Jolla, peaceful yet accessible. Close to many restaurants, shops, etc. Good for family stay.Genuine Hotels.com guest review
Response by Embassy Suites Hotel San Diego - La Jolla Thank you for being our guest and delighted that you thoroughly enjoyed your stay. We all look forward to the next opportunity to welcome you back. Cheers Tim
"Always enjoy my stay at Embassy Suites"
Really great complimentary breakfast which was exactly what I was looking for traveling with two teenagers. Cooked to order omelettes, sausage, bacon, potatoes, cereal, breakfast pastries, juice...perfect for our mini vacation. Their suite set up was a little awkward as the fridge, bathroom and separating door were all within the same area that we had […] to open and close doors in order to open or close another door. The atrium set up was lovely and their nightly reception is always nice. Read moreGenuine Expedia guest review
Response by Embassy Suites Hotel San Diego - La Jolla Fantastic and delighted that you all enjoyed your stay here recently, we look forward to delivering a fabulous experience the next time your plans bring you to La Jolla. Cheers Tim
We love staying at the Embassy Suites, the hotel staff was Great, food was excellent and the facilities were very clean. I would recommend it to everyone.Genuine Expedia guest review
Response by Embassy Suites Hotel San Diego - La Jolla Thank you so much for your kind comments and I am delighted to be a part of this fabulous team here at the Embassy Suites San Diego - La Jolla. Cheers and until the next time. Tim
"Love love love! More then I expected!!"
Huge rooms. Free drinks. Free breakfast. Coming back!!Genuine Expedia guest review
Response by Embassy Suites Hotel San Diego - La Jolla Jesi thank you and delighted to hear that you will be back visiting us again. We look forward in anticipation to delivering excellence again. Cheers Tim
"Great Suites Hotel, great location, great price"
Great Embassy Suites property in La Jolla for a very fair price. Everybody on staff extremely nice. Very clean hotel. I've paid a lot more for much worseGenuine Expedia guest review
Response by Embassy Suites Hotel San Diego - La Jolla Thank you and I love nothing more than to hear that the team here delivered exemplary service, I am very proud to be a part of this team. Cheers and look forward to seeing you again soon. Tim
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