"Best hotel in the San Diego area."
our stay was awesome.Genuine Hotels.com guest review
"have a great day !"
when traveling I like a warm welcome and kind staff & that is what I got.Very nice room a little out dated, But that being said the bed was great "pillow top". the rrom clean fridge cold flat screens in both rooms NICEGenuine Hotels.com guest review
"It was great until...."
...Until we ordered room service. The order was wrong. Then Sunday at breakfast to our surprise the buffet for breakfast shut down at 0945. We thought the complete area was going to be open until 1030. So we waited in line for 35 minutes for the cook to order station. We were promised free parking for the inconvenience but, so far it hasn't come off […] my credit card charges. Other than that the hotel is child friendly but still nice for a couples getaway. Read moreGenuine Expedia guest review
Response by Embassy Suites Hotel San Diego - La Jolla Dear Valued Guest, Oh my goodness I am terribly sorry for our error in your suite service order, that certainly should not have happened. In reading your message I am hoping that we have completed our promise, and please if this is not the case please allow me to ensure it is. Cheers Tim
Why there is no restroom slippers ?!!!!! And when I call the help desk they make feel like I'm asking about something weird ?!!Genuine Expedia guest review
Response by Embassy Suites Hotel San Diego - La Jolla Dear Valued Guest, I am terribly sorry for this miss communication on your request, we do have a limited supply of one time use slippers but rarely are asked for them, although that is no excuse. Hoping you will allow us the opportunity to welcome you back soon. Cheers Tim
"Great hotel near a shopping mall"
Loved the complementary breakfast and evening drinks and snacksGenuine Expedia guest review
Response by Embassy Suites Hotel San Diego - La Jolla Dear Alexis, Thank you for being our guest and delighted that we delivered a five (5) star experience. Cheers Tim
"La Jolla Embassy Suites"
I had stayed at this hotel in the past. The lady at the check in was less than friendly. she never looked up when I approached the desk. We had an oversized truck that wouldn't fit in the garage so we asked for an oversized parking spot. With out a smile or sure she said that will be $22.00. Then she proceeded to give us 2 "reserved" spots that belonged […] to someone else. after we moved our truck 3 times, in the rain we finally had a chance to relax. Not even, a I am sorry, or can we help you with your bags!! Never again. Nice property, POOR service! Read moreGenuine Hotels.com guest review
"Total Disappointment :("
When I go to an Embassy Suites, do I want a dark, dingy, non-upgraded hotel that has dust in almost every corner? NO. The elevator was dirty, the bathroom had dust in the corner of the vanity, it look like it hadn't been updated in years, and the room was dark and not much light at all. Even worse, the parking was expensive too. I would not recommend […] this hotel to anyone. The only good thing about this hotel was the breakfast. Not what I want when staying at a nice hotel... :-( Read moreGenuine Hotels.com guest review
"Great location for site seeing, shopping, eatting,"
Friendly staff, very clean, extremely fast to respond to any request, great food.Genuine Hotels.com guest review
"Why be a Hilton Honors member???"
The hotel itself was good...as most Embassy Suites are. The major drawback was the charge for Wi-Fi. I am a Hilton Honors member and have always had free Wi-Fi at Hilton hotels (as most guests are). I can "kinda" understand the $22 charge for parking, but I think it's hidious to be charged $11 (per night) to get connected to the internet!Genuine Hotels.com guest review
"2 night stay"
The rooms were very clean and the location is perfect..right across from the shopping center. Complimentary breakfast and drinks was a nice touch. No valet or bell boy service though. Be prepared to check in first and then carry you luggage inside.Overall it was good.Genuine Hotels.com guest review
"Nice hotel, great breakfast buffet included."
The hotel was nice. However, the room could've been cleaner. Found 4 hairs in bathtub. Yuck! I reported this to the front desk. They said they would make a note of it. I would've preferred they send someone to wash out the tub, instead of having to do the clean up myself.Genuine Expedia guest review
Response by Embassy Suites Hotel San Diego - La Jolla Dear Kate, Oh my goodness, yes we absolutely should of run up and take care of the bathroom condition, without question. I am so sorry that our team did not take care of this immediately. I do hope that you will allow us the opportunity to welcome you back. Cheers Tim
Embassy Suite LaJolla is on need of a renovation. Rooms have an old look to them.Genuine Hotels.com guest review
we always are comfortable at this hotel. Great breakfastGenuine Hotels.com guest review
Everything was great at the embassy suites except for the sofa bed. Little sleep due to the lack if comfort on the sofa bed.Genuine Hotels.com guest review
"Near my vist location"
always a good experience.Genuine Hotels.com guest review
"Embassy suites was fantastic"
Myself and wife (with 3 small children) decided to stay here after we had found our stay at a previous Embassy suite hotel so great. The La Jolla hotel did not dissappoint and we were very happy with our stay. With the morning breakfasts and complimentary happy hours in the evenings, it is a very relaxing stay as you arent having to leave the hotel […] as much with the three young kids. Only small thing that bothered us was having to pay for parking on top of the standard rate. Other than that, it was great. Read moreGenuine Hotels.com guest review
"Excellent Location and Breakfast"
Love the place. It's very clean and well maintained... parking is expensive though.Genuine Hotels.com guest review
Best experience i have ever had in a hotel. I was very pleased with everything,and looking forward to staying here again.I also recomended it to all my family and friends,thank you for such a great experience.Genuine Hotels.com guest review
We stayed over Labor Day weekend. The hotel was fully booked. The breakfast was good but the lines were long. The elevators were slow. We had to wait a long time. Overall a nice hotel though. The parking fee was high. We parked on the street.Genuine Hotels.com guest review
"Very nice hotel!"
Nice hotel, typical Embassy suites. We were there for a soccer tournament. Hotel was clean, nice buffet breakfast. No valet, but plenty of parking in the garage, which was about 10 steps away from the entrance. Room a little old, a tad musty, but spacious & clean. Hotel across the street from the mall. Easy walk across to shop & lots of restaurants. […] Good hotel for the price. I'd stay again. Read moreGenuine Expedia guest review
Response by Embassy Suites Hotel San Diego - La Jolla Dear Beth, Thank you for being our guest and delighted that you and your team had a very nice stay. Hoping that we will have the opportunity to welcome you back this coming next season. Cheers Tim
This hotel is in a great location for the activities we wanted to do (La Jolla Shores, a concert at UCSD, ect.) The beds are comfortable, AC runs very cold, mini fridge, microwave, coffee pot. The pull out couches are awful but that's to be expected. The breakfast is good and we beat the lines. The front desk staff was friendly but the staff at breakfast […] was just on a mission and would not move out of the way for anyone - I thought that was odd considering there were guests everywhere. I understood the chaos, just thought they could've at least said "Excuse me" Read moreGenuine Expedia guest review
Response by Embassy Suites Hotel San Diego - La Jolla Dear Rhonda, Fabulous to here that your recent stay was excellent and that you found most all of the team here pleasant and helpful. I have passed on your commentary to the dedicated and mission orientated breakfast team to ensure that they deliver the same experience as the rest of the team. Cheers and looking forward to seeing you again soon. Tim
One of the best hotels I've stayed at, love the open bar from 530 till 730 and the breakfast was great. Awesome staff and the bar staff was great.Genuine Expedia guest review
Response by Embassy Suites Hotel San Diego - La Jolla Dear Joe, Delighted to hear that your recent stay was brilliant. Looking forward to the next opportunity to welcome you back. Cheers Tim
"Freshman College drop off"
They were very nice and the service was great.Genuine Hotels.com guest review
This is my first time staying at an Embassy Suite. The room was comfy and clean. Breakfast was very good. Staff very helpful and friendly. Need a few parking spaces when checking in and out. Had to park in the street first to check in. Aside from parking I had a great time and will be back to stay againGenuine Hotels.com guest review
"Great for family vacation.."
Close to Sea World. Free Breakfast and a plus for the family. Only negative thing is the $22 parking fee, but overall a great experience.Genuine Hotels.com guest review
The parking garage was awkward. Small parking spaces and one way traffic inside the garage was horrible. At $22 parking per day, it was horrible parking a van w three small children. The indoor pool was a bit small but looked bigger in picture. It also had too much chlorine which it could be smelled as it was indoors and burned the eyes a bit.Genuine Hotels.com guest review
Stayed one night and went to Sea World with family. Great value when you consider the free breakfast. I don't like to pay so much for parking, but almost every hotel in the area charges a lot for parking.Genuine Hotels.com guest review
"Not bad, good for a family"
Would have been nice to have parking, or at least wifi included. Breakfast was pretty good, long lines, not enough seating. I think next time I would just stay somewhere cheaper and buy my breakfast, especially if I need to pay for the wifi and parking on to of the rate.Genuine Expedia guest review
Response by Embassy Suites Hotel San Diego - La Jolla Dear Scott, My goodness I am terribly sorry for the recent experience you had specifically with our breakfast. Our team typically deliver excellence during the breakfast time frame offering additional hot buffet lines to expedite our guest serve time. I wish I had a little more influence on our internet and parking, but these two items are through partners that I am responsible to. Thank you again and please allow us another opportunity. Cheers Tim
Everything was perfect except charging $22. For parking.Genuine Hotels.com guest review
just one overnight stay for my wife and me. Air conditioning worked okay, however was very noisy. Therefore our room was either hot or cold, as we had to cycle fan noise. the charges for parking were excessive. The staff permitted us to get a breakfast to go box, as we had to hit the golf links early. Very generous.Genuine Hotels.com guest review
"Embassy Suites - La Jolla, CA"
I recently spent two night at this facility over a weekend. I arrived near midnight and spoke with the receptionist/desk agent who was very pleasant, helpful and professional. As it turned out, there was a large group of young families staying at this hotel over the same time period due to a soccer tournament. The clerk mentioned this to me and put […] me in a more isolated room that would afford me greater privacy and peace. The room was typical of those I'd had previously experienced at this chain. It was very well kept, clean and well stocked with necessities. The room was very quiet, well air cobnditioned while the bed was spacious and very comfortable. Overall, the accomodations were excellent. As is common to all those Embassy Suites I've stayed at in the past, this facility offers a complete breakfast each morning. Immediately accross the street from this hotel is the University Town Center. This is an upscale open air shopping mall surrounded by a multitude of excellent restaurants offering a wide variety of fare. Beach front dining is also easily accessible within a short drive. Other area attractions like Sea World are also within easy access by freeway. The beauty of the Embassy Suites is that they offer a consistent product from property to property. Although basic in their design is fairly simple, ypu can be assured of a good quality room for a reasonable price. Read moreGenuine Hotels.com guest review
"great service great room. great food and drinks."
We stay are 1st night at the wrong hotel. Was the worst . at quallity inn . then checked into embassy suites . from the minute we got there. We were in love with it.they made you feel special and welcome. Best breakfast and happy hour.Genuine Hotels.com guest review
I has to find a new hotel at midnight because when I went to check in all of the rooms were full.Genuine Hotels.com guest review
I HAD AN EMERGENCY THE DAY BEFORE CHECK IN, I HAD A DRUNK,DRIVER Run RED LIGHT HIT ME DEAD ON I CALLED TO ASK IF I CAN GET A FEW DAYS TILL I GOT MY,RENTAL CAR FROM INSURANCE I didn't WANT REFUND JUST FEW DAYS ON CHECK IN WOULD NOT GIVE ME THEN OFFERED TO CHANGE WHEN CHECKED.IN I was SO HAPPY AND GRATEFUL THEN WAS TOLD I HAD TO PAY 200 $$ more RATE CHANGED […] FOR DAY that was available so i lost total cost of room i payed in advance & in full didn't believe it and upset very bad customer services skills horrible disappointing i am disgusted by this Read moreGenuine Hotels.com guest review
It was a very nice hotel great customer service ..,, will stay there againGenuine Hotels.com guest review
"Nice hotel close to the Westfield Mall"
No-smoking room smells like smoke. We have to move to a different roomGenuine Expedia guest review
Response by Embassy Suites Hotel San Diego - La Jolla Dear Valued Guest, Thank you for being our guest and terribly sorry for the inconvenience of your needing to move rooms due to this, we will ensure that all rooms are free from any smoke traces as you mentioned we are indeed 100% non-smoking. Cheers and hope that we will see you again soon. Tim
"Awesome Stay as Always!"
We were put in a non-accessible room the first night so it wasn't good, but they fixed that for the remainder of our stay and went out of their way to make sure my wife was comfortable. Staff was incredible! The area was peaceful and quiet and within easy reach of everything! Restaurant onsite had delicious appetizers and the breakfast was great! No […] complaints! Embassy Suites is the only place we will stay now as they CARE about their visitors! Read moreGenuine Hotels.com guest review
"Very nice and clean and quiet!!!"
We normally always have to wait for our room but it was clean and all ready for us! Staff very nice pool was indoor which is nice but I prefer an outside pool, overall we had an excellent stay!Genuine Expedia guest review
"Great hotel! We had a wonderful time."
It is lovely and the breakfast was so nice !!! We would return and hope to soon.Genuine Expedia guest review
"Nice hotel, great location"
Excellent location next to UTC big Mall, many places to eat near by.. Great complimentary breakfast buffett and complimentary happy hour and apetizers.. Overall happy to chose this hotel.. Would be great a bit renovation in the lobby area looks outdated.. I would definetaly will come backGenuine Expedia guest review
"Can't use HH Points here..."
even thou I have 10's of thousands! Couldn't even get free wifi!!! If you travel for business DON'T stay here. NOT BUSINESS FRIENDLYGenuine Expedia guest review
Sheets were not clean! Room was not well cleaned and had to ask for towels toilet paper etc. room was very loud! Not worth the price for the service received! Pool was over chlorinated as wellGenuine Expedia guest review
"Get the Popcorn"
The pullout couch was full of popcorn in the sheets so they were not cleaned. I called the front desk, they brought me sheets, and expected me to make the bed (which I did like I am at home). Once it was made, things were okay but still had that dirty feeling. The pull out couch head end dipped into the sofa area so had to prop that up so my kids did […] not feel that they were about to launch on the space shuttle. Also, do not stay in the 01, 02, 34, or 35 rooms. Right on the elevator motor and it sounded like construction zone all night. Even though, my kids still loved the hotel. Breakfast was good. Cocktails are great. Read moreGenuine Expedia guest review
I stayed at his hotel and I was surprise when I got there since I book thru Hotel.com and it was a great price I didn't expected what I got a huge room and a warm delicious breakfast. I really recommend this hotelGenuine Hotels.com guest review
We stayed there for 2 nights for a San Diego trip, the overal experience is great and pleasant. The parking is $22 per night, and also there is no water supplied during our stay at lobby.Genuine Expedia guest review
"Good hotel for family"
Experience was generally pleasant. Staff was courteous, room was reasonably spacious, and comfortable for a family of four.Genuine Expedia guest review
"They have everything"
Embassy suites had everything we were looking for in a hotel. The room included an evening reception as well as a first class breakfast. Well located across from a big shopping mall. We arrived is little early and our room was not ready so we shopped and they call us on our cell to let us know we could get in the room.Genuine Expedia guest review
Aside from the cramped area at the entrance limiting only two parties at a time to check in/out, everything else was just as you would expect at an Embassy Suites…very good.Genuine Hotels.com guest review
Response by Embassy Suites Hotel San Diego - La Jolla Dear Ken, Thank you for being our guest and so terribly sorry for your arrival/check in experience, this typically is a rather smooth process, I will look into this. Cheers and delighted that everything else was brilliant. Tim
"Great for the price and family"
excellent hotel for the price and for the family. kids loved the breakfast and the staff was outstanding! Used the comp washer and dryer...very convenient. loved itGenuine Hotels.com guest review
Response by Embassy Suites Hotel San Diego - La Jolla Dear JP, I love hearing about this fantastic team here and will never take them for granted, we appreciate hearing this and thank you. Cheers and look forward to seeing you again. Tim
The staff and the facilities were wonderful! We stayed on a very crowded Saturday night, so, the pool and deck were kind of overflowing, but, our room was a beautiful place to retreat to.Genuine Expedia guest review
Response by Embassy Suites Hotel San Diego - La Jolla Dear Cinderella, Thank you and delighted that your experience was wonderful, we are very fortunate to have a fabulous team here. Sorry that some of our amenities were being enjoyed by many guests during your stay but happy to see you enjoyed your spacious suite. Cheers and we look forward to seeing you again, soon hopefully and perhaps after summer to enjoy every aspect of the hotel. Tim
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )