Would not stay here again. Nothing has been done to the maintenance of this hotel.Genuine Hotels.com guest review
Good size room. The hotel was old and need repair/paint. Furniture was stained and there was saw dust on the carpet.Genuine Hotels.com guest review
1st off, We called the day before to confirm our room We got there and there was no room available to us and several other guest. They offered to put us in the hotel across the street. We go to check the rooms out across the street and they charge our credit card an additional fee, we go into the room and it is filthy, we go into the bathroom the tub […] had a large amount of HAIR in it. The carpet is stained beyond belief, horrible experience. The lady working the front was extremely sarcastic and treated the people without rooms like garbage. We ended up with no room at all and had to travel several hours to go home the same night as our event. Read moreGenuine Hotels.com guest review
"only a 1/2 mile from Lebron's house"
Great location. couldn't believe it when we found out Lebron's house was only a few blocks away. Overall experience was great. Only negative was the bed was soft and small for two people.Genuine Hotels.com guest review
The exterior needed desperate attention! Maybe that is in the works. Room was as I expected albeit the hvac was quite noisy. Service was above average and the cleanliness was fine.Genuine Hotels.com guest review
Arrived to hotel room and door lock was falling off door it was only taped on, went to young manager and he was like oh um yea we can put you in another room so went to that room lock messed up on that but worked ceiling fan busted old nasty room but no other vacancies in area so stayed. However due to hotel dirtiness I left a day early. Manager would […] not refund but I could not stay any longer. Read moreGenuine Hotels.com guest review
"good place to stay"
I would recommend this facility, It has a great location if your going to Cleveland its very easy to get to the Rock in Roll hall of Fame . Has plenty of places to eat and shop in the area. I thought it was a very good value. I would stay there againGenuine Expedia guest review
"This is a great place, great value."
I don't normally write reviews but took the time for this place because it was such a great experience. The breakfast was great as was space in our room and accommodations. The complimentary popcorn was a perfect detail that shows this place cares about your stay. We visited Cuyahoga Falls which was a 15 minute trip. You should stay hereGenuine Expedia guest review
Realitively quiet, although the exterior and some rooms are in dire need of repair. Birds, carpenter bees, and other varmits are making homes in the soffit and siding.Genuine Expedia guest review
Staff was wonderful, room very clean. ..will stay againGenuine Expedia guest review
The property needs a major upgrade.Genuine Hotels.com guest review
"No problems at all"
Only stayed one night, but there was nothing to find fault with. The hotel staff was pleasant, even though I did not get in until after 1 AM; the room was very clean and spacious. Had I stayed longer, I would have found the built-in kitchenette very useful.Genuine Expedia guest review
Everything was good. The BED was BRUTAL ! I know they just acquired the property but they must do something about the beds.Genuine Hotels.com guest review
"Choose another destination"
We chose this hotel room based on the picture that indicated there were doors between the bedroom and the living space. Since we were traveling with an infant this was a key feature to separate his sleeping space from our “living space.” The room looked nothing like the picture. When I arrived I realized that this hotel was a “party hotel” based on […] the form I signed on check-in banning loud music, kegs etc… Again traveling with an infant we could have done without the car horns and various socially inebriated people returning to the hotel at three in the morning. The climate control had two convenient settings of settings of oven and ice-box, and while this was not the dirtiest hotel room I have ever stayed in, it was far from the cleanest, with a dead cockroach on the ceiling being the coup-de-gras. Also the breakfast was the weakest of any hotel I have ever stayed at. You could get a better breakfast from a vending machine. If you are considering this hotel, just give the money you would have spent to a dear friend in exchange for a punch in the face. You will be better for it Read moreGenuine Hotels.com guest review
"very nice accomadations"
furnance went out unexpectedly, could not be repaired til morning. called this hotel, staff was very friendly and helpful. we had a nice room, one queen bed, but the fireplace, and mini kitchen was an added bonus the full breakfast served in morning has a nice variety of hot items as well as cereals, ect. only stayed in winter, so the outdoor pool is […] not an option obviously. nice clean place to stay overall, very close to shopping areas. Read moreGenuine Expedia guest review
Nice hotel, nice people. Beware of the pet fee...hotels.com told me there wasn't a fee, the hotel told me it was $150. Ended up not taking my dog.Genuine Hotels.com guest review
furniture was worn and stained.. dirt and debris under beds and furniture. i found 75 cents in couch on the up side of things.Genuine Hotels.com guest review
"Needs some work"
This is the second year in a row we have stayed here for a swim meet that my college age daughter was participating in. They seem to be short on cleaning staff and we never saw housekeeping. Had to ask for blankets and extra towels. Pots and pans disgusting in kitchen. Wouldn't dare use. Front desk staff very friendly but unable to do much to help. […] Breakfast was decent if you aren't a huge eater. Sign states switching to Wyndham. I hope so because I won't stay here again unless it's a new owner. Read moreGenuine Hotels.com guest review
"if you want to be miserable, then stay here!"
Opened the door of my room to find leaves throughout the entry & living area. Room was cold - poor windows, insulation and door seal - took 2 days to heat up with the thermostat set at 74. When the heat kicked on it felt like you were in front of a blast furnace. Found housekeeping in the room at 6:00 pm on the second night of the stay. Stove had the […] incorrect drip pans under the burners and the burners would not sit flat. Kitchen had all the necessary utensils although most of the silverware was bent. Room was very dated and the bed was not very comfortable. The Wifi is free, if you can get on it. it was very slow and was not very responsive, internet explorer timed out frequently when trying to view websites. The parking area is small and the spots are hard to turn into unless you have a compact car. Read moreGenuine Expedia guest review
"Comfortable, clean, pleasant"
Nice to have a suite for the extra room. Pleasant stay.Genuine Expedia guest review
I'd book again anytime. Nice place.Genuine Hotels.com guest review
Shower and dish washer a little dirty. Otherwise fairly nice. Breakfast was pleasant. Would stay again for short term.Genuine Hotels.com guest review
Wasn't satisfied there was mold on shower curtain, there was food on the floor, there was a prior room ticket in the room.Genuine Hotels.com guest review
"Diamond in the rough"
Roomy and VERY quiet. Great wifi. I will stay there anytime.Genuine Hotels.com guest review
The only issue we had was that the hotel needs renovated. We would stay here again.Genuine Hotels.com guest review
"A physician's experience"
I stayed here during an interview visit for cardiology fellowship at Akron hospital. This place is horrible and the customer service is horrible as well. The bed had lots of hair strands, poorly made. I asked for it to be changed but the person at the front desk informed me he could not leave the front desk. Basically, I had to go get the bed sheet […] myself and make the bed. I ended up not sleeping on the bed; slept on the couch instead. No tissue paper in the bathroom. Besides the customer service, place looks horrible. Won't advice anyone to stay here. Pay a little extra to get something better than this horrible place. Read moreGenuine Hotels.com guest review
we stayed for five days, the first day we asked for the black moldy shower curtain to be replaced and each day after that and it never was. we asked for the wobbly toilet to be fixed and they did that. all down the kitchen cabinets and dishwasher was dirty, hadn't been washed in long time. the rug was dirty and each day wasn't vacuumed. the rug was […] moldy smelling by the bathroom, it took two days to receive extra clean towels. Read moreGenuine Hotels.com guest review
"Very Quiet neighborhood and close to our Grand Kid"
Very pleasant surprise at the amenities offered.Genuine Hotels.com guest review
Great all around place has everythingGenuine Hotels.com guest review
Great place will stay againGenuine Hotels.com guest review
The room was advertised as a Residence Inn and it's actually an Extended Stay. Staff was nice, room worked but nothing to write home about. Smelled stale. Was clean though.Genuine Hotels.com guest review
Overall, hotel was as expected based on previous reviews. A/C didnt work. Made staff aware, but nothing was done about. Roomm was fairly clean but dated.Genuine Expedia guest review
"Terrible Hotel Experience"
The second night of our two night stay we returned to our rooms, opened the door and saw what we thought was a trashed room by vandals. When we went to the office to report it, we were told the housekeeping department had taken the beds apart to treat them for bugs even though management knew we were still in the room. Our clothes were in the closet […] and shaving kits in the bathroom! The bed linens and towells were all over the floor. The room smelled like insect spray. We talked to the general manager/owner and let him know how upset we were. He apologized, but acted like it was no big deal. He would move us to "clean" rooms and it would all be fine. It wasn't fine with us. How could they go into our room while we had it rented and tear the beds down and effectively trash the room without notifying us first. Poor management decision in our view. We will certainly not stay there again nor will we recommend it to anyone! Read moreGenuine Expedia guest review
Room was not ready because check in is at 4.00 pm. once room assigned, the outside was filthy. Room was stinking of mold build up. There was large insect in the bath tub. Most table and floor lamp lights were not working.Genuine Expedia guest review
"close to many resturants and shopping places"
Room was very clean and comfortable. We were close to the pool even though it was to chilly to swim. Breakfast was good and employees were friendly. We will stay at Stay Place Suites again when we visit Akron,Genuine Hotels.com guest review
"Great Price/Great Room"
Like the apartment feel, good central location for the things we had plannedGenuine Hotels.com guest review
I was very disappointed by the rating this hotel had and the condition it was actually in. It also seemed like the hotel had changed owners recently. Our room was filthy. Stains on the walls, stains on the floor and the bathroom was the worst. There was a pile of towels and garbage outside of our neighbors door for the entirety of our stay. And the […] stairs were covered in old food and cigarette butts. We also had to request linens for the sofabed, that were supposed to be in the room already. But the sofabed was perhaps the most disgusting thing in the room. We used an air mattress instead. The breakfast looked nothing like the pictures on the website and we were not able to get the wifi to work. It basically felt like I was paying money sleep in a dirty college apartment. I would not recommend this hotel to anybody. Read moreGenuine Hotels.com guest review
What a great location. Loved the hotel as it was like having my own apartment. everyone was so nice.Genuine Hotels.com guest review
The hotel room was very clean, the location was great!ni will definitely be going back.Genuine Hotels.com guest review
"Avoid This Hotel"
I got locked out of my room for 45 minutes due to a dead battery in the lock on my door (my card key wouldn't read at all). My cell phone was in the room at the time, and I was expecting my wife to be meeting me at the hotel at any minute. Despite this, my request to use one of the hotel's phones at the main desk to contact my wife was denied because […] it was a long-distance phone call. In the room itself, I found moldy tea-bags in the coffee maker and some of my dish towels were wet - I assume because they weren't replaced. The comforter on my bed was disgusting and had dark stains on the corners of it. When my wife moved the couch in the room, we literally discovered a half-eaten cheeseburger amongst other trash and items underneath it. I would never consider staying at this (or any other Stay Place Suites) in the future. I don't blame the hotel for the battery dying on me and preventing me from entering my room. The fact they wouldn't let me make a phone call because of it is simply reprehensible. Stay away! Read moreGenuine Expedia guest review
"satisfiied; mattress in dire need of replacement"
room clean, very nice interior layout/amenities, trash outside of the room, mattress way too soft and SINKS in the middle, barely enough parkingGenuine Hotels.com guest review
"Business OH Akron Flood loss"
Great location everyone was helpful as I was working and needed a place to stay for a month. It was like I had my own apartment. My stay was great and I will book again here.Genuine Hotels.com guest review
"Felt more like home than other hotels"
The hotel has friendly staff and my room was extremely clean and comfortable. Finding which room is yours can be a challenge because they're set up like 2 story apartments with outside entrances. The price was great and I would definitely recommend this place to anyone. It was equipped with a full kitchen, sofa bed and fireplace.Genuine Hotels.com guest review
This has been by far the worse stay ever. When I arrived I checked in and went to my room and it someone else was in there. I went back to the office and told the women at the front desk that the room was occupied. She asked another employee what happened to her room and she stated she told her about this earlier. The other employee went on to say that […] it wasn't her problem now that they were booked and she was going home. So unprofessional, the lady at front desk was upset and they began to argue. Finally the other employee with an attitude says I guess I will have to live here tonight. This took over a hour and a half to finally get me into a room. I came here to get away from the madness at home, but this experience made the situation worse. I finally get to my room the bed was low to the floor and it had a piece of wood under the matress. The fridge did not get cold, it was rust all on the side of the fridge, no garbage cans, if this is how you value your customer then this is sad. Very unprofessional staff when it comes to resolving problems. Read moreGenuine Hotels.com guest review
Hotel staff was pleasant and I was happy with the price of the room. Room a/c was a little temperamental but it worked. The bed wasn't a pleasant experience and needed to be replaced for it was a little hollow in the middle and during the night my husband or myself would roll to the middle, lol. Also, there was a little noise since we were located by […] the pool and basketball court, but it was young supervised kids playing and noise was over by 10:00 pm. So don't have a room near those areas if you want quietness. On a better note, there is a TGIF within walking distance as well as a Burger king. Further, there is a Sheetz and shopping areas. The view of the city is beautiful. Read moreGenuine Expedia guest review
we just stayed for the one night and it was fine for thatGenuine Expedia guest review
Left-over plate of food in the microwave, popcorn on the floor & ceiling fan was very dirty. Bathtub was scratched with iron/rust in it. Approx. 1ft. Square area.Genuine Hotels.com guest review
it was okGenuine Hotels.com guest review
The staff was really nice. The room was clean. the only negative comment I have is that the beds were very uncomfortable.Genuine Hotels.com guest review
"ball tournament stay"
even though the air conditioner was set at 60 degrees it was almost unbearably warm at all times of day especially at night trying to sleep - other than that all was satisfacotrykitchenGenuine Expedia guest review
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