This is the fifth time over the past year we have stayed at this hotel. The price is right for the room and although it is older and needs some cosmetic up keep the rooms are nice and the breakfast is always good. We like the quiet comfortGenuine Hotels.com guest review
This is my fourth time staying here so it obviously is my hotel of choice when I come to Akron. This trip I had an issue with the TV reception But this was a direct TV problem. The hotel is very nice and always quite and peaceful. The breakfast is acceptable and the associates are friendly.Genuine Hotels.com guest review
The front desk staff was extremely helpful and cordial. However the property condition and the room itself was less than desirable. I took pictures of stains on the furnishings, cup rings on tables, hair stuck to the bathroom door, etc. I had actually booked the room for two nights and cancelled the second night. I do want to say that the front desk […] staff and the housekeeping staff were very nice. Read moreGenuine Hotels.com guest review
The hotel staff were all very friendly and professional. The room was fine, maid service excellent, etc. The only down side to the hotel was the property itself needed a lot of refurbishing and litter cleaned up. Breakfast attendant and food was very good.Genuine Hotels.com guest review
"Stayed over Easter 2015"
Couldn't coordinate the cleaning lady for the first 3 days of our stay. The lady at the front desk in her late 20's maybe...early 30's was DOA. No personality, every word she said was a struggle. The people upstairs sounded like they were moving furniture until 1:00 am every day. The breakfast was good, the grounds were good, and the price was good […] . Read moreGenuine Hotels.com guest review
"It was ok"
Room wasn't the cleanest or nicest. Pull out couch was gross. There was a nail sticking out of the floor strip at the bathroom door. Service was excellent. It was ok for a quick overnight just passing through.Genuine Hotels.com guest review
"relaxin in akron"
GreatGenuine Hotels.com guest review
"this hotel was close to the funeral ."
everything was uneventful. the only thing is, i paid different prices for two of the same rooms.Genuine Expedia guest review
"Great service, nice room!"
The hotel staff was great when we checked in late at night. Apparently the room we booked through the site didn't even exists, but the desk clerk bumped us up to the penthouse room free of charge. Room was really cool, like being in a small apartment. Very quiet too.Genuine Hotels.com guest review
i got 2 rooms exactly the same, but for some reason, one cost more than the other. it was a ok place to stay.Genuine Expedia guest review
Stay was very disturbing. I had stayed at this location the previous year, without any problems or complaints. However, this trip was very disappointing. I was assigned 2 different rooms, one of which was just a little better than the previous one. I would not recommend this location.Genuine Hotels.com guest review
"Clean, Water pressure great, bed comfort soso."
We stayed in the 2 bed room, 2 bath. It was very nice. For almost the same price as a regular hotel we enjoyed each others company in the living room, but then had our own space for alone time. As for the room it was clean, the bed was not bad but also not the most comfortable, lots of pillows. The shower was great, a lot of water pressure. Hot food […] to choose from for breakfast. Read moreGenuine Hotels.com guest review
Needs to be updated and deep cleaned. Staff was friendly.Genuine Hotels.com guest review
"Disgrace to the Wyndham Name"
The rooms look nothing like the picture. The outside needs paint, wood decking replacement, cleaning around & under the exterior steps. The inside needs new carpeting, new sleeper sofa mattress, bath tub drains need snaked/cleared, update phone system in rooms, house keeping present.Genuine Expedia guest review
"Not bad but an update wouldn't hurt"
This was the first time I've stayed here. It wasn't bad but a bit dated. A pretty good valueGenuine Expedia guest review
"Fine place if you're not real picky."
I stayed there a couple nights for business. It looks to be a place that had gotten run down and they are gradually improving it. Nice big rooms with a full kitchen and living area, which really is helpful if you are there a long time. The property is more like a small apartment complex rather than a hotel. I could nitpick some old furniture, etc, but […] for the price and room comfort, it was pretty good. Read moreGenuine Hotels.com guest review
"Nice, and getting nicer"
The hotel is undergoing renovation, so those rooms in the renovated buildings look super. The suite rooms are great for families or multiple visitors. Only downside was that they originally assigned a room which had not yet been cleaned, so had to make a second trip to registration for a different room.Genuine Hotels.com guest review
Received a good stay for the price. I like the full kitchen and the American breakfast each day. I would stay there again and I would recommend it to a friend.Genuine Expedia guest review
"Expected to be scared, was pleasantly disappointed"
Booked based on Wyndham name, only read the reviews the night before. I got pretty scared at that point, and wondered what awaited me the next day. I arrived 2 hours before check-in, was greeted by a friendly and attentive front desk clerk. She double checked with the maid in the back office that the room was ready, and sent me on my way. The room next […] to mine was in the process of renovation, and by the sounds of distant drills, others were also being renovated. My room, 813, was in 98% satisfactory condition. Couch was wrinkled form age, but clean. Beds were made with fresh linens, and 4 small pillows per bed. Beds were a bit flat, but not horrible. There were not '2 bedrooms' as advertised, but just two beds, with plenty of space between. Bathroom was sparkling clean, shower worked normally. I searched every inch looking for a problem after reading all the previous reviews, and I finally found one. The lamp on the endtable next to the couch in the living room area had a burnt out bulb. As the rest of the lighting in the place was more than enough, I didn't even bother calling. TV had 62 channels, no PPV, reception was fuzzy. Wi-fi was plentiful, several hotspots. The username is hawthorn and the password is home. All told, I was totally satisfied with my stay, the environment was quiet and peaceful, Exterior of building was a bit worn, but no overflowing trash cans. Morning staff was also polite and courteous at check out. Read moreGenuine Hotels.com guest review
Everything seemed a little run-down and dirty. The couch and living room chair were visibly dirty, and the couch had a cigarette burn (even though it was a non-smoking room). The bathroom door had dirty, brown and pink marks on it. The carpet looked and felt grimey. And breakfast was less than good.Genuine Expedia guest review
Would not stay here again. Nothing has been done to the maintenance of this hotel.Genuine Hotels.com guest review
Good size room. The hotel was old and need repair/paint. Furniture was stained and there was saw dust on the carpet.Genuine Hotels.com guest review
1st off, We called the day before to confirm our room We got there and there was no room available to us and several other guest. They offered to put us in the hotel across the street. We go to check the rooms out across the street and they charge our credit card an additional fee, we go into the room and it is filthy, we go into the bathroom the tub […] had a large amount of HAIR in it. The carpet is stained beyond belief, horrible experience. The lady working the front was extremely sarcastic and treated the people without rooms like garbage. We ended up with no room at all and had to travel several hours to go home the same night as our event. Read moreGenuine Hotels.com guest review
The overall property was very "tired" and not kept up...although my room was comfortable again it was shabby - I had a sleeper sofa with no sheets or pillows to actually use it...disappointing!!Genuine Expedia guest review
"only a 1/2 mile from Lebron's house"
Great location. couldn't believe it when we found out Lebron's house was only a few blocks away. Overall experience was great. Only negative was the bed was soft and small for two people.Genuine Hotels.com guest review
"Had problems with room."
We had some problems with the room; one bed frame was broken and when we asked to have it fixed we were told they would take care of it and never did. We had to move to another room. The breakfast was only available until 9am which was a rather early cut off time. The exterior of the buildings needed some attention. The housekeeping staff were very […] good and accommodating, as were most of the desk staff--only had the problem with the bed frame that did not get passed on to the evening staff. Read moreGenuine Expedia guest review
The exterior needed desperate attention! Maybe that is in the works. Room was as I expected albeit the hvac was quite noisy. Service was above average and the cleanliness was fine.Genuine Hotels.com guest review
"Fantastic hotel and location, loved it!"
I visited Akron, OH for a family reunion, 80th birthday party, and to visit with old school friends. The accommodations were perfect for my stay, a full kitchen for when I didn't want to dine out, perfect helpful staff, quiet and comfortable. I plan on another visit in the Akron area next summer, and I will definitely stay at the Hawthorne.Genuine Expedia guest review
Nice suite, property feels like beach condos. Not luxurious, but roomy and comfortable. Maintenance could be better. Very quiet, even right next to the pool.Genuine Expedia guest review
Arrived to hotel room and door lock was falling off door it was only taped on, went to young manager and he was like oh um yea we can put you in another room so went to that room lock messed up on that but worked ceiling fan busted old nasty room but no other vacancies in area so stayed. However due to hotel dirtiness I left a day early. Manager would […] not refund but I could not stay any longer. Read moreGenuine Hotels.com guest review
"good place to stay"
I would recommend this facility, It has a great location if your going to Cleveland its very easy to get to the Rock in Roll hall of Fame . Has plenty of places to eat and shop in the area. I thought it was a very good value. I would stay there againGenuine Expedia guest review
"This is a great place, great value."
I don't normally write reviews but took the time for this place because it was such a great experience. The breakfast was great as was space in our room and accommodations. The complimentary popcorn was a perfect detail that shows this place cares about your stay. We visited Cuyahoga Falls which was a 15 minute trip. You should stay hereGenuine Expedia guest review
Realitively quiet, although the exterior and some rooms are in dire need of repair. Birds, carpenter bees, and other varmits are making homes in the soffit and siding.Genuine Expedia guest review
Staff was wonderful, room very clean. ..will stay againGenuine Expedia guest review
The property needs a major upgrade.Genuine Hotels.com guest review
"No problems at all"
Only stayed one night, but there was nothing to find fault with. The hotel staff was pleasant, even though I did not get in until after 1 AM; the room was very clean and spacious. Had I stayed longer, I would have found the built-in kitchenette very useful.Genuine Expedia guest review
Everything was good. The BED was BRUTAL ! I know they just acquired the property but they must do something about the beds.Genuine Hotels.com guest review
"Choose another destination"
We chose this hotel room based on the picture that indicated there were doors between the bedroom and the living space. Since we were traveling with an infant this was a key feature to separate his sleeping space from our “living space.” The room looked nothing like the picture. When I arrived I realized that this hotel was a “party hotel” based on […] the form I signed on check-in banning loud music, kegs etc… Again traveling with an infant we could have done without the car horns and various socially inebriated people returning to the hotel at three in the morning. The climate control had two convenient settings of settings of oven and ice-box, and while this was not the dirtiest hotel room I have ever stayed in, it was far from the cleanest, with a dead cockroach on the ceiling being the coup-de-gras. Also the breakfast was the weakest of any hotel I have ever stayed at. You could get a better breakfast from a vending machine. If you are considering this hotel, just give the money you would have spent to a dear friend in exchange for a punch in the face. You will be better for it Read moreGenuine Hotels.com guest review
"very nice accomadations"
furnance went out unexpectedly, could not be repaired til morning. called this hotel, staff was very friendly and helpful. we had a nice room, one queen bed, but the fireplace, and mini kitchen was an added bonus the full breakfast served in morning has a nice variety of hot items as well as cereals, ect. only stayed in winter, so the outdoor pool is […] not an option obviously. nice clean place to stay overall, very close to shopping areas. Read moreGenuine Expedia guest review
Nice hotel, nice people. Beware of the pet fee...hotels.com told me there wasn't a fee, the hotel told me it was $150. Ended up not taking my dog.Genuine Hotels.com guest review
furniture was worn and stained.. dirt and debris under beds and furniture. i found 75 cents in couch on the up side of things.Genuine Hotels.com guest review
"Needs some work"
This is the second year in a row we have stayed here for a swim meet that my college age daughter was participating in. They seem to be short on cleaning staff and we never saw housekeeping. Had to ask for blankets and extra towels. Pots and pans disgusting in kitchen. Wouldn't dare use. Front desk staff very friendly but unable to do much to help. […] Breakfast was decent if you aren't a huge eater. Sign states switching to Wyndham. I hope so because I won't stay here again unless it's a new owner. Read moreGenuine Hotels.com guest review
"if you want to be miserable, then stay here!"
Opened the door of my room to find leaves throughout the entry & living area. Room was cold - poor windows, insulation and door seal - took 2 days to heat up with the thermostat set at 74. When the heat kicked on it felt like you were in front of a blast furnace. Found housekeeping in the room at 6:00 pm on the second night of the stay. Stove had the […] incorrect drip pans under the burners and the burners would not sit flat. Kitchen had all the necessary utensils although most of the silverware was bent. Room was very dated and the bed was not very comfortable. The Wifi is free, if you can get on it. it was very slow and was not very responsive, internet explorer timed out frequently when trying to view websites. The parking area is small and the spots are hard to turn into unless you have a compact car. Read moreGenuine Expedia guest review
"Comfortable, clean, pleasant"
Nice to have a suite for the extra room. Pleasant stay.Genuine Expedia guest review
I'd book again anytime. Nice place.Genuine Hotels.com guest review
Shower and dish washer a little dirty. Otherwise fairly nice. Breakfast was pleasant. Would stay again for short term.Genuine Hotels.com guest review
Wasn't satisfied there was mold on shower curtain, there was food on the floor, there was a prior room ticket in the room.Genuine Hotels.com guest review
"Diamond in the rough"
Roomy and VERY quiet. Great wifi. I will stay there anytime.Genuine Hotels.com guest review
The only issue we had was that the hotel needs renovated. We would stay here again.Genuine Hotels.com guest review
"A physician's experience"
I stayed here during an interview visit for cardiology fellowship at Akron hospital. This place is horrible and the customer service is horrible as well. The bed had lots of hair strands, poorly made. I asked for it to be changed but the person at the front desk informed me he could not leave the front desk. Basically, I had to go get the bed sheet […] myself and make the bed. I ended up not sleeping on the bed; slept on the couch instead. No tissue paper in the bathroom. Besides the customer service, place looks horrible. Won't advice anyone to stay here. Pay a little extra to get something better than this horrible place. Read moreGenuine Hotels.com guest review
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