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Crowne Plaza Dubai, Dubai

5 stars
Sheikh Zayed RoadPo Box 23215, DubaiUnited Arab Emirates, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.2 / 5
Location
Great location
Bar and Beverages
Bar is awesome
Food
Delicious food
Vibe
Poor vibe
198See all 198 Hotels.com reviews
From 1,174 reviewsTripAdvisor Traveller Rating

Crowne Plaza Dubai, Dubai

Hotel Info: ‎866-539-8117‎

from $95
  • Suite, 1 Bedroom, Non Smoking
  • Room, 1 King Bed with Sofabed, Non Smoking
  • King, Deluxe Room, 1 King Bed, Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Apartment, 2 Bedrooms, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • Studio, 1 King Bed, Non Smoking
  • Suite, 1 Bedroom, Non Smoking
  • Apartment, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Apartment, 2 Bedrooms, Smoking
  • Suite, 1 King Bed, Non Smoking
  • Standard Room
  • Apartment, 1 King Bed, Smoking
  • Club Room
  • Apartment, 2 Bedrooms, Smoking
  • Apartment, 1 Bedroom, Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Studio, 1 King Bed, Smoking

At a glance

Key facts

Hotel size

  • This hotel has 568 rooms
  • This hotel is arranged over 23 floors

Arriving/leaving

  • Check-in time 2 PM-2 PM
  • Check-out time is noon
  • Express check-in/out
A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom. For further details, please contact the property using the information contained in your confirmation email.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

  • Local laws may restrict unmarried guests from sharing a room

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free valet parking (limited)

Offsite

  • Free beach shuttle

  • Free shopping center shuttle

Also known as

  • Crowne Plaza Dubai
  • Crowne Plaza Hotel Dubai
  • Dubai Crowne Plaza
  • Crowne Plaza Dubai Festival City Hotel Dubai
  • Crowne Plaza Dubai Hotel

Policies

Only registered guests are allowed in the guestrooms.

Guests under 16 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: AED 20 per accommodation, per night

Optional extras

Rollaway beds are available for AED 150.00 per night

Buffet breakfast is offered for an extra charge of AED 115 per person (approximately)

Babysitting/childcare is available for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 13 restaurants
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in common area
Things to do
  • Free beach shuttle
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Playground on site
  • Nightclub
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 15
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built 1994
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Harvesters Pub - This restaurant specializes in British cuisine. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Al Fresco Italian - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

Sakura Japanese Restauran - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Chamas Churrascaria - This buffet restaurant specializes in Brazilian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Trader Vics - This restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Crowne Plaza Dubai, Dubai’s small print

Also known as

  • Crowne Plaza Dubai
  • Crowne Plaza Hotel Dubai
  • Dubai Crowne Plaza
  • Crowne Plaza Dubai Festival City Hotel Dubai
  • Crowne Plaza Dubai Hotel

Policies

Only registered guests are allowed in the guestrooms.

Guests under 16 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: AED 20 per accommodation, per night

Optional extras

Rollaway beds are available for AED 150.00 per night

Buffet breakfast is offered for an extra charge of AED 115 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 198 reviews

Crowne Plaza Dubai, Dubai
Poor1.0 / 5
Poor Service
experienced a situation and was not handled properly by the hotel staff.
Business trip
Crowne Plaza Dubai, Dubai
Outstanding5.0 / 5
Good value, pleased with our stay
We were very happy with our stay. The location is convenient, the staff were all helpful, the breakfast buffet was fabulous, the room was large and well furnished. We appreciated the shuttle service. Two suggestions: Use comforters that are not so thick. Add a couple more TV channels that are in English.
4 night family trip
Crowne Plaza Dubai, Dubai
Outstanding5.0 / 5
Excellent hotel and staff
The staff and service were excellent. Very nice hotel and very nice room. The staff couldn't have been nicer and wanted to make sure we had an excellent experience. There's a disco in the hotel which was a real plus. We were able to sample the night life and not have to worry about transportation.
2 night romance trip
Crowne Plaza Dubai, Dubai
Outstanding5.0 / 5
An Enjoyable Stay
I had an enoyable stay at the hotel. I took a couple of days away from the hustle and bustle of my everyday life just to kick back. The room was clean and comfortable and had available what I needed. The hotel had everything on site whereby I really didn't need to leave the premises unless I wanted to. I would recommend to anyone to stay here.
2 night trip
Crowne Plaza Dubai, Dubai
Outstanding5.0 / 5
Five Star Experience
The first room I was given was a smoking room. Since I don't smoke, I let reception people know and was immediately given a bigger no smoking room. The staff were very polite and helpful. The pool was very clean and nice and the view of the tall building around you while you swam was an added treat. Very pleasant experience and I would come back again
4 night business trip

See all reviews

Crowne Plaza Dubai, Dubai

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