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1 room,  2 adults 
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Room 1:

Chattanooga Marriott Downtown - Chattanooga

35.04416, -85.31244
3.5 stars
2 Carter Plz, Chattanooga, TN, 37402 United States ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $129
available on 05/24/13
Price Match Guarantee
3.9 128 5

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    Chattanooga Marriott Downtown
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    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near Chattanooga Marriott Downtown

    • Downtown Chattanooga Hotels - Chattanooga 300 yards
    • Chattanooga Regional History Museum Hotels - Chattanooga 960 yards
    • Creative Discovery Museum Hotels - Chattanooga 1100 yards
    • AT&T Field Hotels - Chattanooga 1100 yards
    • University of Tennessee at Chattanooga Hotels - Chattanooga 1200 yards
    • All landmarks in Chattanooga

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    Overview of Chattanooga Marriott Downtown - Chattanooga

    Situated in the heart of Chattanooga
    The Marriott Downtown is within walking distance to the Tennessee Aquarium, IMAX 3-D Theater, Creative Discovery Museum, and nearby the Chattanooga Regional History Museum University of Tennessee at Chattanooga and AT&T Field.

    Amenities for the business and leisure traveler
    Free wireless and wired Internet is available in public areas. Business amenities include a 24-hour business center, meeting rooms, and AV equipment. Dining options include a restaurant, a coffee shop, and a lounge. Additional amenities include an indoor pool and seasonal outdoor pool, a fitness facility, and gift shops/newsstands. For a surcharge, guests have access to an airport shuttle during limited hours. On site parking is available for a surcharge.

    Comfortable and Spacious Guestrooms
    Rooms have city or mountain views. The 341 guestrooms include coffeemakers and hair dryers. Complimentary wireless high-speed Internet access, 32-inch LCD TVs equipped with premium satellite channels. Bathrooms offer shower/tub combinations and complimentary toiletries. Additional amenities include an iron and ironing board and clock radios. In addition, amenities available on request include refrigerators, a turndown service, and hypo-allergenic bedding. Housekeeping is offered daily.

    Image of Chattanooga Marriott Downtown, Chattanooga
    3.9 out of 5 Good (128 reviews)
    (Neighborhood average 3.9)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    The room was clean and ready when we arrived. The a/c did an OK job of keeping the room cool, could be better. The bathroom is on the small side, women... may not care for it. The beds were comfortable and everything else was good to go. Walking distance to the river/bridge area is ~1.4 miles or 25 minutes by foot. Taxi makes it a 5-7 minute trip. Even with the busy schedule of the convention center while we were there, was still quiet and pleasant overall. by Daniel  from Fort Worth on 04/30/13

    Guest Rooms

    Change search
    Enter dates to check prices
    1 room,  2 adults 
    Adults Children
    Room 1:

    Concierge Room

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
      or
    • Two Double Beds
    This room overlooks the city or mountains. Complimentary wireless Internet access keeps you connected, and the 32-inch LCD TVs offers premium TV channels. A coffee/tea maker is provided while a refrigerator can be requested. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.


    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • City view
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Down comforter
    • Electronic/magnetic keys
    • Electronic check-out
    • Ergonomic chair
    • ESPN
    • Free Wi-Fi
    • Hair dryer
    • HBO
    • Hypo-allergenic bedding available
    • Iron/ironing board
    • LCD TV
    • Mountain view
    • Pay movies
    • Phone
    • Premium TV channels
    • Private bathroom
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Satellite TV service
    • Shower/tub combination
    • Turndown service (on request)
    • Voice mail
    • Wake-up calls

    Deluxe Room

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
      or
    • Two Double Beds
    Measuring 335 square feet (30 square meters), this room overlooks the city or mountains. Complimentary wireless Internet access keeps you connected, and the 32-inch LCD TVs offers premium TV channels. A coffee/tea maker is provided while a refrigerator can be requested. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.


    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • City view
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Down comforter
    • Electronic/magnetic keys
    • Electronic check-out
    • Ergonomic chair
    • ESPN
    • Free Wi-Fi
    • Hair dryer
    • HBO
    • Hypo-allergenic bedding available
    • Iron/ironing board
    • LCD TV
    • Mountain view
    • Pay movies
    • Phone
    • Premium TV channels
    • Private bathroom
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Satellite TV service
    • Shower/tub combination
    • Turndown service (on request)
    • Voice mail
    • Wake-up calls

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets not allowed
    • JCB International
    • Check-out time is: noon
    • Check-in time starts at: 3 PM
    • Discover
    • Parking height restrictions apply
    • MasterCard
    • Visa
    • American Express
    • Carte Blanche
    • Diners Club

    • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

    Amenities

    • General
    • Ballroom(s)
    • Bar/lounge
    • Coffee shop or café
    • Designated smoking areas
    • Elevator/lift
    • Gift shops or newsstand
    • Number of buildings/towers - 1
    • Smoke-free property
    • Swimming pool - indoor
    • Swimming pool - outdoor seasonal
    • See more facilities
      • 24-hour business center
      • Air-conditioned public areas
      • Area shuttle (complimentary)
      • Designated smoking areas (fines apply)
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Number of floors - 16
      • Number of meeting/conference rooms - 10
      • Self parking (surcharge)
      • Smoke-free property (fines apply)
      • Total number of rooms - 341
      • Valet parking (surcharge)
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Complimentary toiletries
    • Electronic/magnetic keys
    • Electronic check-out
    • Ergonomic chair
    • Hair dryer
    • Iron/ironing board
    • Rollaway/extra beds available
    • Shower/tub combination
    • See more room details
      • Air conditioning
      • City view
      • Climate control
      • Coffee/tea maker
      • Cribs/infant beds (complimentary)
      • Daily housekeeping
      • Down comforter
      • ESPN
      • Free Wi-Fi
      • HBO
      • Hypo-allergenic bedding available
      • LCD TV
      • Mountain view
      • Pay movies
      • Phone
      • Premium TV channels
      • Private bathroom
      • Refrigerator (on request)
      • Satellite TV service
      • Turndown service (on request)
      • Voice mail
      • Wake-up calls
    • Services
    • Fitness facilities
    • Parking (surcharge)
    • Parking garage
    • Porter/bellhop
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Security guard
    • Self parking
    • Valet parking
    • Wedding services
    • View more services
      • Airport transportation (surcharge)
      • ATM/banking
      • Breakfast available (surcharge)
      • Complimentary newspapers in lobby
      • Concierge services
      • Express check-in
      • Express check-out
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Buffet breakfasts are available for a surcharge.

    Recreation

    An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness facility.

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: USD 12.95 per person (approximately)
    • Airport shuttle fee: USD 15
    • Self parking fee: USD 10 per day (in/out privileges)
    • Valet parking fee: USD 14 per day (in/out privileges)
    • Late check-out fee: USD 49.00

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Chattanooga, Tennessee, United States
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    35.04416, -85.31244
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    Area map

    A short guide to Downtown Chattanooga

    Downtown Chattanooga’s location on the banks of the Tennessee River draws visitors to many waterfront attractions, including the Delta Queen, the Tennessee Aquarium, and the 13-mile (21-km) Tennessee Riverwalk. The Chattanooga Choo Choo Hotel complex displays the largest HO scale model train layout in the U.S. Other attractions include the University of Tennessee Chattanooga, the Chattanooga Zoo, and the Hunter Museum of American Art.

    see all hotels in Chattanooga

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Downtown Chattanooga - 400 yards

    0.50 - 1.0 mi

    • Chattanooga Regional History Museum - 1000 yards
    • Creative Discovery Museum - 1100 yards
    • AT&T Field - 1100 yards
    • University of Tennessee at Chattanooga - 1200 yards
    • Tennessee Aquarium - 1400 yards
    • Ross's Landing Park - 1400 yards
    • Hunter Museum of American Art - 1500 yards
    • Market Street Bridge - 1600 yards

    1.0 - 3.0 mi

    • Walnut Street Bridge - 1.2 miles

    3.0+ mi

    • Chattanooga Metropolitan Airport (CHA) - 6.6 miles
    • Rome Richard B. Russell Regional Airport (RMG) - 49 miles
    All hotels in Chattanooga, Tennessee, United States
    Reviews
    • All (128)
    • Business (15)
    • Romance (10)
    • Family (23)
    • Friends (4)
    • Other (76)
    3.9 / 5
    Good

    Score breakdown (from 128 reviews)

    • 5.0
      (40)
    • 4.0
      (52)
    • 3.0
      (23)
    • 2.0
      (7)
    • 1.0
      (6)

    Average rating for:

    • Cleanliness
      4.1
    • Service
      4.1
    • Comfort
      4.0
    • Condition
      3.9

    Reviews: Overall

    • <Previous
    • Page 1 of 3
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    Chattanooga Marriott Downtown - Chattanooga
    5.0 / 5
    Outstanding

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Chattanooga Marriott Downtown - Chattanooga
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Chattanooga Marriott Downtown - Chattanooga
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Business trip
    May 1, 2013
    A Traveller
    US

    Chattanooga Marriott Downtown - Chattanooga
    4.0 / 5
    Excellent
    "Worked for what we needed"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The room was clean and ready when we arrived. The a/c did an OK job of keeping the room cool, could be better. The bathroom is on the small side, women may not care for it. The beds were comfortable and everything else was good to go. Walking distance to the river/bridge area is ~1.4 miles or 25 minutes by foot. Taxi makes it a 5-7 minute trip. Even […] with the busy schedule of the convention center while we were there, was still quiet and pleasant overall. Read more
    Genuine Hotels.com guest review
    Response by Chattanooga Marriott Downtown Daniel Thanks for sharing your comments. I apologize that the room wasn't ready upon arrival and will have engineering check on the ac in that room. We do appreciate your positive comments regarding location, beds, and the overall experience. We hope to see you again soon. Tom Underwood General Manager
    2 night trip with friends in Apr 2013
    Daniel
    US

    Chattanooga Marriott Downtown - Chattanooga
    4.0 / 5
    Excellent
    "Ok"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    It was a nice place with great service, but two of the four elevators broke down on me personally. The rooms were very clean.
    Genuine Hotels.com guest review
    Response by Chattanooga Marriott Downtown Jason Thank you for your positive comments regarding our service and cleanliness. I apologize for the frustration with the elevators. I hope that we'll see you again soon if your travels bring you to Chattanooga. Tom Underwood General Manager
    3 night family trip in Mar 2013
    Jason
    US

    Chattanooga Marriott Downtown - Chattanooga
    4.0 / 5
    Excellent

    • Cleanliness
      2.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Apr 2013
    A Traveller
    US

    Chattanooga Marriott Downtown - Chattanooga
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Apr 2013
    A Traveller
    US

    Chattanooga Marriott Downtown - Chattanooga
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Apr 2013
    A Traveller
    US

    Chattanooga Marriott Downtown - Chattanooga
    5.0 / 5
    Outstanding
    "Easy to get any place downtown"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    I was impressed by this hotel. Everyone was very friendly and we were very comfortable. The trolley picks you up right outside of the hotel, so it is easy to get anywhere you need to go downtown.
    Genuine Hotels.com guest review
    Response by Chattanooga Marriott Downtown Thank you for your comment regarding our staff, comfort and location. We appreciate your feedback and I'm glad that you enjoyed your stay with us. We hope to see you again soon. Tom Underwood General Manager
    3 night trip with friends in Apr 2013
    A Traveller
    US

    Chattanooga Marriott Downtown - Chattanooga
    2.0 / 5
    Fair
    "Outdated Rooms"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      1.0
    I don't know how this place got to be a Marriott but it was well below any standard of Marriott I have ever been in. I have stayed in plenty.
    Genuine Hotels.com guest review
    Response by Chattanooga Marriott Downtown Patrick I apologize that we fell short of meeting your expectations. I hope you'll give us another opportunity on a future visit to Chattanooga. Thanks Tom Underwood General Manager
    1 night trip in Apr 2013
    Patrick
    US

    Chattanooga Marriott Downtown - Chattanooga
    3.0 / 5
    Good

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Mar 2013
    A Traveller
    US

    Chattanooga Marriott Downtown - Chattanooga
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Apr 2013
    A Traveller
    US

    Chattanooga Marriott Downtown - Chattanooga
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Chattanooga Marriott Downtown - Chattanooga
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      4.0
    The staff was not very informative about the hotel for being our first time there we didn't know how breakfast was done it how to get out of the garage
    Genuine Hotels.com guest review
    Response by Chattanooga Marriott Downtown I apologize for any communication issues regarding breakfast and parking - I'm not sure what the specific issues were. Our restaurant is open for breakfast daily and parking is in the attached garage. Access in and out of the garage is via room key, unless valet parking is preferred. Thank you for your feedback and again I apologize for any confusion. I will share your comments with our front desk staff and management. Tom Underwood General Manager
    2 night family trip in Mar 2013
    A Traveller
    US

    Chattanooga Marriott Downtown - Chattanooga
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Mar 2013
    A Traveller
    US

    Chattanooga Marriott Downtown - Chattanooga
    4.0 / 5
    Excellent
    "Pleasant Stay"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    My family of four stayed here just one night, but we had a pleasant stay! Everyone was friendly and eager to help. I ordered room service. It got to my room fast and it was delicious! The beds were very comfortable! The only complaint I have was the halls were a bit noisy late at night from other guests. I would definitely stay here again!
    Genuine Hotels.com guest review
    Response by Chattanooga Marriott Downtown Amanda Thank you for staying with us and thank you for your positive review! I apologize for the hallway noise but I'm glad that you enjoyed the beds and room service so much. We hope to see you again soon. Tom Underwood General Manager
    1 night business trip in Mar 2013
    Amanda
    US

    Chattanooga Marriott Downtown - Chattanooga
    5.0 / 5
    Outstanding
    "Stop on way home from Florida"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very happy with our stay. Wanted a secure place for us to sleep (mom and daughter). Came in tired after traveling all day. Used valet, well worth it. The valet, Justin, was kind and helpful and happily brought our bags to the room. We were starving and had room service, the Turkey BLT was wonderful and not much more cost than Jimmy Johns. Beds were […] very comfortable and we slept great. Read more
    Genuine Hotels.com guest review
    Response by Chattanooga Marriott Downtown Shelly Thank you for your positive review - we appreciate it! I'm glad that you enjoyed our room service, beds, and valet service and I'll be sure to recognize Justin for his service, as well. Thanks again for the feedback. Tom Underwood General Manager
    1 night trip in Mar 2013
    A Traveller
    US

    Chattanooga Marriott Downtown - Chattanooga
    4.0 / 5
    Excellent
    "Our stay at the Marriott"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    Our overalll stay was good, although there were some things that we did not care for: 1. While the lobby was very nice, the room that we stayed in was in disrepair. 2. With the hotel rates, there should not be a charge for parking. Other than that, our stay was good. The staff was friendly and helpful, and the food was good.
    Genuine Hotels.com guest review
    Response by Chattanooga Marriott Downtown Hi Dunn Thank you for your feedback. I apologize that your guest room didn't meet your expectations. I will follow up with our housekeeping staff. I understand the frustration with the parking expense, but we are comparable with other downtown hotels and including it in the rate would increase hotel rates for those without vehicles. Thank you again for your business and for your feedback. We hope to see you again soon. Tom Underwood General Manager
    2 night trip in Mar 2013
    Dunn
    US

    Chattanooga Marriott Downtown - Chattanooga
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Mar 2013
    Melissa
    US

    Chattanooga Marriott Downtown - Chattanooga
    5.0 / 5
    Outstanding
    "Trolley Route"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Right on the free trolley route, so is a breeze to get around downtown. Front desk was very helpful and recommended Public House and Aretha Frankenstein's. Both were excellent choices!
    Genuine Hotels.com guest review
    Response by Chattanooga Marriott Downtown Hope Thank you for your nice comment regarding our staff and our location. I am glad that you enjoyed your trip to Chattanooga and your stay with us. Please return soon! Tom Underwood General Manager
    1 night trip in Mar 2013
    Hope
    US

    Chattanooga Marriott Downtown - Chattanooga
    4.0 / 5
    Excellent
    "Nickel-and-Dime(er)"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    This hotel is staffed very well. Every person we had direct contact with was super helpful and kind. However, we were placed on a floor with a large representation of teenagers that were a bit unruly. Also, the hotel requires its' guests to pay $10 a day for parking (without valet). The hotel refunded the charge due to the experience with the teenagers […] but we would prefer it be absorbed into the room rate so we didn't leave feeling "Nickel-and-Dimed". Read more
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    Chattanooga Marriott Downtown - Chattanooga
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    Chattanooga Marriott Downtown - Chattanooga
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Mar 2013
    A Traveller
    US

    Chattanooga Marriott Downtown - Chattanooga
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My accommodations werre wonderful. The staff was courteous, the room clean, everything that I needed was available.
    Genuine Hotels.com guest review
    Response by Chattanooga Marriott Downtown Jo Ann Thank you for your positive review!! We appreciate your business and thank you for taking the time to share your comments with other travelers. We hope to see you again soon! Tom Underwood General Manager
    1 night trip in Feb 2013
    A Traveller
    US

    Chattanooga Marriott Downtown - Chattanooga
    4.0 / 5
    Excellent
    "Nice Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    We really enjoyed our stay here. The location is excellent, the hotel staff was very helpful, and the hotel was well maintained. My only complaint is that we were looking forward to enjoying an indoor pool and hot tub, and we found that the indoor pool was cold and very small and the hot tub had been filled in with concrete. The sauna was enjoyable, […] but needs maintenance as well. Read more
    Genuine Hotels.com guest review
    Response by Chattanooga Marriott Downtown Timothy I am glad that you enjoyed your stay - thank you for sharing your feedback. We appreciate your comments specific to our location, our staff, and the hotel maintenance/upkeep. I apologize that the work being done in our pool area during your stay was not communicated properly to you and I have followed up on that comment. We hope to see you again soon, if/when your travels bring you back to Chattanooga. Thanks again Tom Underwood General Manager
    1 night trip in Feb 2013
    A Traveller
    US

    Chattanooga Marriott Downtown - Chattanooga
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Feb 2013
    A Traveller
    US

    Chattanooga Marriott Downtown - Chattanooga
    2.0 / 5
    Fair
    "Torn up facilities conveniently not disclosed"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    Called up the ON-SITE manager prior to booking to confirm the spa was functioning as it was priority one for my kids. Was assured that spa and pool were functioning. Booked (non-refundable) room, showed up 5 hours later to see spa was COMPLETELY gutted with concrete slabs and debris everywhere. Manager said she 'was sorry' she "wasn't aware there was […] construction going on" -- couldn't refund my $ and thought breakfast comp was adequate. Kids were very dissapointed on the one weekend we had together. I travel several times a month and will never, ever, stay at this place again. Read more
    Genuine Hotels.com guest review
    1 night family trip in Feb 2013
    Andy
    US

    Chattanooga Marriott Downtown - Chattanooga
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Our stay at the Marriott Downtown was wonderful. The bed was comfortable and clean, as was the entire room. The staff was courteous and went well beyond their duties to ensure our stay went as well as it did. The only thing we would have changed would maybe have been a refrigerator in the room, because we couldn't bring our plates back from the res […] taurant. Read more
    Genuine Hotels.com guest review
    1 night romance trip in Feb 2013
    Meagan
    US

    Chattanooga Marriott Downtown - Chattanooga
    4.0 / 5
    Excellent
    "Overall it was good, but a lot of annoyances"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The staff was very helpful and the rooms were in nice condition. However, there were a lot of little things that kept nipping away at our mostly pleasurable time in Chattanooga. For starters, the toilet paper and pool towels stretch the definition on what it takes for an object to be considered a solid instead of a vapor. The indoor swimming pool was […] very nice, but the entire floor of the pool area was soaking wet with a lot of standing water. It took about 3 towels per person to get dry enough that we didn't constantly drip on the floors the whole way back to our rooms. I thought it was cool when the lady at the desk offered a room on one of their Concierge floors. The kids got a kick out of our needing to use a keycard in the elevator to access our floor. When in our room, I looked in the binder about the various advantages people who stay on the Concierge floors receive. Alas, I discovered that all of those perks no longer exist. So, our stay on the Concierge floor just meant that I had the joy of racing to scan my keycard in the elevator before it got impatient and started to the next beckoning floor. Read more
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Chattanooga Marriott Downtown - Chattanooga
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I don't know how important showers are to some but they are top priority to me and my husband. Of all the places I have stayed, which has been plenty, this shower was the best ever!
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    stking20
    US

    Chattanooga Marriott Downtown - Chattanooga
    5.0 / 5
    Outstanding
    "The comfort and elegance we expect of Marriotts"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    I had two issues with an otherwise perfect stay. The first is that the restaurant dining room needs a good chef. Dinner was not at all good, although the staff was good and attentive. The second issue was the pool area: it was poorly lit, seemed gloomy, and while the water was warm (only my guests used the pool) the area was too cool
    Genuine Hotels.com guest review
    2 night trip in Jan 2013
    A Traveller
    US

    Chattanooga Marriott Downtown - Chattanooga
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    Just a pretty basic hotel, good location
    Genuine Hotels.com guest review
    2 night family trip in Jan 2013
    A Traveller
    US

    Chattanooga Marriott Downtown - Chattanooga
    2.0 / 5
    Fair

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    not worth $149. Don"t count on the shuttle service they offer,
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    ----
    US

    Chattanooga Marriott Downtown - Chattanooga
    4.0 / 5
    Excellent
    "nice overnight stay"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Everything was pretty nice. We were bumped up to a suite because I asked if it was possible and it was our honeymoon. The bartender at the lounge was less than considerate though. More professionalism was expected. Other than that, very nice.
    Genuine Hotels.com guest review
    1 night romance trip in Jan 2013
    A Traveller
    US

    Chattanooga Marriott Downtown - Chattanooga
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    Kari
    US

    Chattanooga Marriott Downtown - Chattanooga
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    the hotel was very clean and the staff was very courteous and helpful but the parking situation was too confusing and made coming and going inconvenient
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    tammy
    US

    Chattanooga Marriott Downtown - Chattanooga
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    A Traveller
    US

    Chattanooga Marriott Downtown - Chattanooga
    1.0 / 5
    Poor

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    A Traveller
    US

    Chattanooga Marriott Downtown - Chattanooga
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Comfortable enough. The pillows were a bit strange. They had really huge ones that were European size, but too firm/thick to sleep on comfortably, and then really small 14" ones. Which were softer/ less dense and easier to sleep on, but still not regular sized pillows. The room could've used a small fridge. For the price, I thought it could've been […] a bit nicer, but the staff was very friendly and helpful. The hot tub was down when we were there, so... :-(. But all in all a fine hotel. For the price, I felt it could've be a bit better though. Awesome to have a Starbucks vendor near the lobby, but they need to work on service there, Read more
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    A Traveller
    US

    Chattanooga Marriott Downtown - Chattanooga
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Very friendly, helpful staff.
    Genuine Hotels.com guest review
    2 night business trip in Oct 2012
    professional
    US

    Chattanooga Marriott Downtown - Chattanooga
    3.0 / 5
    Good
    "recent stay"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    Would have liked a refrigerator in the room and the room also was without a safe. In addition, the wireless internet was very slow:( Not crazy about the location either. Overall, not too impressed.
    Genuine Expedia guest review
    Response by Chattanooga Marriott Downtown Thank you for your feedback. For future visits, we do have complimentary refridgerators available upon request. Our guest rooms do not have in-room safes, but we do have safe-deposit boxes available at no charge. I apologize that you did not enjoy the location - we are within walking distance of most downtown attractions including the waterfront and we do offer a complimentary hotel shuttle. We are also located on the complimentary city electric shuttle route as well. We hope that you'll keep us in mind for future visits and thank you again for your feedback. Tom Underwood General Manager
    Other trip
    Oct 22, 2012
    A Traveller
    US

    Chattanooga Marriott Downtown - Chattanooga
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night romance trip in Oct 2012
    A Traveller
    US

    Chattanooga Marriott Downtown - Chattanooga
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    The hotel was fine, but that's all....fine. There is an odor as soon as you enter the hotel- I believe it's a mildew smell from the indoor pool. We went downstairs to the pool to investigate this odor, and sure enough it's extremely strong in that area. The drop ceiling in the pool area is warped and extremely smelly. This smell goes up into the elevator […] shaft and since we were only on the 3rd floor we were unable to escape the smell. The distance from the main area of downtown was a little less than desirable. It's walkable- just a little longer walk than we would've liked. Read more
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    Lhogan
    US

    Chattanooga Marriott Downtown - Chattanooga
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The staff are very efficient and courteous! We had to call maintenance to the room for a minor fix, and they showed up in less than 10 minutes! The location was absolutely perfect and everyone was incredibly helpful in getting me around town! I'd definitely stay again
    Genuine Hotels.com guest review
    4 night business trip in Oct 2012
    Jen
    US

    Chattanooga Marriott Downtown - Chattanooga
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Oct 2012
    A Traveller
    US

    Chattanooga Marriott Downtown - Chattanooga
    2.0 / 5
    Fair
    "Smelled a little musty"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      3.0
    We requested a king and received two doubles. It just happened to be our anniversary and they wouldn't do anything to accommodate us. The room had a musty smell to it and the plumbing fixtures made periodic sounds every few minutes throughout the night.
    Genuine Expedia guest review
    Response by Chattanooga Marriott Downtown I apologize that we did not meet your expectations. Without specifically having your reservation information, I can only offer that in the reservation process, there are "requests" and "guarantees" of room types/bed types. I apologize if this was not communicated properly in the reservation process. I will share your comments regarding the plumbing noise and the musty smell to our engineering team as well. I hope that on a future visit to Chattanooga, you will give us another opportunity to show you the level of accomodation that you expect from Marriott. Thanks Tom Underwood General Manager
    Other trip
    Oct 8, 2012
    A Traveller
    US

    Chattanooga Marriott Downtown - Chattanooga
    5.0 / 5
    Outstanding
    "Excellent location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel staff was very knowledable and a great help in selecting restaurants. Lookout mountain was the only must drive to item on our agenda. Otherwise the free electric bus or waliking got us everywhere we wanted to go. Really enjoyed Chattanooga a lot.
    Genuine Hotels.com guest review
    Other trip
    Oct 8, 2012
    A Traveller
    US

    Chattanooga Marriott Downtown - Chattanooga
    3.0 / 5
    Good
    "Next to Convention Center"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    For business it was fine, however, it was overpriced for what you got.
    Genuine Hotels.com guest review
    2 night business trip in Sep 2012
    John S.
    US

    Chattanooga Marriott Downtown - Chattanooga
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    A Traveller
    US

    Chattanooga Marriott Downtown - Chattanooga
    2.0 / 5
    Fair
    "Just because you book a certain room ..."

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      5.0
    NOT happy guests. First, we had to book at the last minute because the DELTA QUEEN CANCELLED our over two-month-old reservation the morning of our reservation. We were on our way already, so we had to make the weekend work. TWO HOURS before checking in, we specifically booked a room with a KING SIZED BED. Upon arrival, the annoyingly "cheerful" desk […] attendant (who might have been a robot, now that I think of it) said with a huge smile, "I see you've requested a king sized bed. We can't get you that, but we have you booked in a room with two double beds and a view of the mountain! So you don't get the bed you requested, but you have a beautiful view!" ,,, with the curtain closed at night while we were sleeping in our double beds, There was no apology for not giving us the room we had booked. We were only given the "excuse" that there were other guests who has checked in requesting the king sized beds. It was sort of a "too bad for you!" attitude. Grrr. Anyway ... the attendant then said, "Will you be parking your car in our garage?" "Yes, we will." "Great! I can take care of that for you. Just show this pass to the attendant whenever you pull in or out, and that will take care of you." Imagine our surprise when the next morning our folio arrived with a BILL for parking. The paying to park with them was never mentioned as part of "taking care of our parking." Read more
    Genuine Hotels.com guest review
    1 night romance trip in Aug 2012
    Debi
    US
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