All hotels in San Francisco, California, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here127 Ellis Street, San Francisco, CA, 94102, United States of America, ‏‎800-491-6126
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4.2 / 5Excellent

Score breakdown (from 805 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.4
  • Comfort
    4.1
  • Condition
    4.1
  • Neighborhood
    4.2
4.0 / 5Excellent
"Near Union Square"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Nice Hotel, exellent location, old elevators, one of them did not worl!
Genuine Expedia guest review
Other trip Jan 7, 2015
Paco
US
4.0 / 5Excellent
"Nice hotel, poor water pressure."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel was comfy and clean. The only complaint I have is that the water pressure was terrible and the pillows were very dense and heavy. But the location is right in the middle of Union square and a block away from public transportation. Would stay there again if the price was right.
Genuine Expedia guest review
Other trip Jan 5, 2015
E
US
2.0 / 5Fair
"Okay union square hotel"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Was here for New Year's Eve. Hotel was just okay. It was fairly clean, had a funny smell, and the elevator was broken the whole time we stayed. Not that I'm a lazy person, but it was annoying to walk up and down 5 flights of stairs! Here are a couple of other annoying things: zero water pressure in the shower and sink, not enough outlets in the rooms, and there was an odd smell throughout the hallways. That being said, the bed was very comfortable, and the hotel staff were extremely accommodating.
Genuine Expedia guest review
Other trip Jan 3, 2015
Mary
US
4.0 / 5Excellent
"Comfortable beds, miniscule rooms."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    3.0
It was a good place to land on New Year's Eve in San Francisco; but the room was significantly tiny. We live in NYC, where rooms are usually small; but this was the smallest room my husband and I have ever seen. Fine for one night, but more than that would have been a challenge for us to navigate.
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
Julie
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Rooms are pretty small. Beds are nice & comfy. Looks and smells clean overall. Only bad thing is the street noise outside.
Genuine Expedia guest review
Other trip Jan 2, 2015
Mayra
US
5.0 / 5Outstanding
"One Night Getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Booked a 1 queen bed room for a one night stay. Perfect location and comfortable, clean accommodations. Staff was polite and valet parking service was efficient and timely.
Genuine Hotels.com guest review
1 night trip Dec 29, 2014
David
US
4.0 / 5Excellent
"Sweet place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location and awesome staff. Rooms are on the small side but functional. I would stay here again.
Genuine Hotels.com guest review
3 night family trip Dec 24, 2014
jeanine
US
5.0 / 5Outstanding
"Our new "go to" hotel in the City!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a great stay at this hotel. The rooms were clean, quiet and very comfortable. The staff is amazingly nice, professional and helpful. The location was fantastic for shopping, cable cars and Union Square. The restaurant downstairs was yummy and convenient!
Genuine Hotels.com guest review
2 night family trip Dec 26, 2014
Victoria
US
2.0 / 5Fair
"Perfect, if you don't mind noise or small places"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    2.0
We were very disappointed. We weren't allowed to check in until 45 mins after 3pm. So sat in the lobby with our kids and luggage. I asked for some sort of compensation and she offered us 2 drink tickets to the attached bar, I mentioned we had kids so she apologized and took the tickets back. Our room was super small for being a high priced " oasis suite". The hotel is basically an old apartment complex with paint and new lights. We heard horns a day sirens, people talking all night just like all the other reviews. We had to ask for additional pillows and blankets but they took so long that we called to cancel, they ended up coming anyways and woke us up by knocking on the door and just to tell us they didn't have any other blankets. The water pressure was horrible and the window/ac unit in the Windows did not blow hot air :( This place just left us unrested and cold in the morning. We couldn't even get service at the bar/grill next door and when asked about our experience as we walked by the front desk, we let them know we weren't served. The manager asked what room we were in as if he was going to do something about it, but nothing ever happened.
Genuine Hotels.com guest review
1 night family trip Dec 27, 2014
Melesio Perez
US
2.0 / 5Fair
"Okay"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
Took 35-45 mins for valet to get the car. Girl in the front said the only had one person in valet. They charge up your card for "incidentals" that take forever to come off. Staff was friendly though. Window in room looks huge till you open the curtains and find a microscopic window in the corner. Comfy room though
Genuine Hotels.com guest review
1 night business trip Dec 22, 2014
Emmylou
US
3.0 / 5Good
"Terrible parking and noisey"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Valet parking was nonexistent. Couldn't even get to the one space to have them valet park it. Room was good but very noisy. Would not stay there again.
Genuine Expedia guest review
Other trip Dec 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Wonderful hotel in Union Square"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel staff was friendly and efficient. I'm really glad I stayed at the Abri!
Genuine Hotels.com guest review
2 night trip with friends Dec 19, 2014
A Traveler
US
4.0 / 5Excellent
"Good boutique hotel, very central"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Very good. Would stay again A little noisy in room. We were right above the restaurant. If you're not spending time in room it's fine. Within walking distance to so much
Genuine Expedia guest review
Other trip Dec 23, 2014
A Traveler
US
4.0 / 5Excellent
"Business trip"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great location, great staff. But forgot about parking it's very expensive.
Genuine Expedia guest review
Other trip Dec 23, 2014
A Traveler
US
4.0 / 5Excellent
"Great hotel hampered by city life"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Located downtown, this hotel within a block of shopping, BART travel, many MUNI busses, and the historic Tram. Being downtown also has its drawbacks--the biggest being the noise from the bar/club across the street (the bass can be heard in your room on weekends). The room was small by non-SF standards but was clean and had a window air conditioner/heat unit (AC is not common in SF due to the mild temperatures year-round).
Genuine Hotels.com guest review
1 night trip Dec 20, 2014
A Traveler
US
3.0 / 5Good
"Location of hotel is very good!"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
We were there for a weekend of Christmas shopping and the location was perfect. The room was very small and dark. The TV was great but again the bathroom was very small with little room for personal essentials. Only one elevator worked which made wait time excessive and only 4 people would fit in the tiny elevator.
Genuine Expedia guest review
Other trip Dec 20, 2014
Sandie
US
4.0 / 5Excellent
"Great location but super small room."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Staff was friendly and helpful. Next to a restaurant that seemed busy and fun. Great weekend.
Genuine Expedia guest review
Other trip Dec 19, 2014
kelly
US
4.0 / 5Excellent
"I had a great visit at the Hotel Abri!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
From the moment I arrived at the Hotel Abri, I felt welcome. The young man at the front desk (who is from Oahu - I forget his name - Jeremy?) was terrific. If management is reading this - be sure you tell him you appreciate him. Check in was efficient. Room was ready and nice. Cleaners left the room fresh and clean every day. Loaned me an umbrella at the front desk (did I mention I stayed during the 50 year storm in December?). Centrally located. Some traffic noise but that is expected downtown. GREAT Italian restaurant off the lobby (which is also their room service) - YUM! This was my first time staying at the Hotel Abri - but not my last.
Genuine Expedia guest review
Other trip Dec 17, 2014
Jim
US
3.0 / 5Good
"Lively location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
The location is very convenient very close to Union Square and transit. The room was not large but nevertheless quite comfortable. It's a lively area. Even on the 5th floor there was quite a lot of city noise at night. If you prefer quiet suggest to request an interior room. You're not missing much of a view.
Genuine Hotels.com guest review
1 night business trip Dec 13, 2014
DANA
US
3.0 / 5Good
"Bring ear plugs, and still expect to get no sleep."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
The room was barely the size of a small dorm room. The hotel faces a VERY noisy nightclub, so between 10pm and 2:30am, it literally sounds like there are 200 people fighting and shouting inside your room, as the windows and walls hardly offer any dampening of the outside noise. The hotel has some charm and personality, but I can't say that it's worth the sleepless nights you're going to suffer through. The bed was old and creaky.
Genuine Hotels.com guest review
2 night romance trip Dec 12, 2014
A Traveler
US
4.0 / 5Excellent
"SF Getaway Weekend"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
The main issue is there was only one elevator operational and the other elevator was extremely slow. We used the stairs all week
Genuine Hotels.com guest review
2 night romance trip Dec 12, 2014
A Traveler
US
5.0 / 5Outstanding
"Best hotel in San Francisco"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great location Great suite Great service Everything was perfect!!!
Genuine Expedia guest review
Other trip Dec 15, 2014
phil
US
3.0 / 5Good
"Very Well located"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Thin walls, old building smell is the only complaint the rest was excellent
Genuine Expedia guest review
Other trip Dec 14, 2014
A Traveler
US
4.0 / 5Excellent
"Annual Christmas shopping trip"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Overall a great stay. I am always hesitant to stay someplace new. But We were pleasantly surprised with this hotel. The decor is very tasteful and most important it was a clean hotel. I even checked out the lobby restroom, it too was very nice and clean. I will say the policy on how long you can leave your car after check out was confusing. I was told 3:00 over the phone, upon check in I was told 2:00, then at check out I was told 4:00. When going to checkout the elevators were being worked on. We were on the 5th floor with luggage and shopping bags. We called down to the lobby explained I was physically unable to take the stairs 5 floors. a staff member came up to help with the bags and the elevator worker met us on the 4th floor to take us the rest of the way down.
Genuine Expedia guest review
Other trip Dec 13, 2014
X-Mas Shoppers
US
4.0 / 5Excellent
"Great location to Union Square."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The rooms are small but nice. The staff was very polite. We were able to park our car in the Ellis/O'Farrell garage and walk to the hotel. We may have over paid for our room because of supply and demand, $$$. At a lower rate we would stay again.
Genuine Expedia guest review
Other trip Dec 8, 2014
Ed & Patti
US
3.0 / 5Good
"Good option near Market St"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Nice boutique hotel in a very central (though hectic) location near Union Square and the Market Street BART. Small rooms, and ours was quite noisy. We were switched to another one because of TV problems. Staff were friendly.
Genuine Hotels.com guest review
1 night romance trip Nov 28, 2014
Jonathan
US
5.0 / 5Outstanding
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice hotel. Makes it seem like your staying at a hotel double the price. Location really close to Union square. Make sure you call for your car if you valet it, they took about 15 min every time to bring our car. Water heaters take a while to warm up but nothing too bad. Overall we had a good experience!!
Genuine Expedia guest review
Other trip Dec 4, 2014
john
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Great location; that is it. Water pressure was poor on day one. No running hot water on day two on all rooms in the hotel.
Genuine Expedia guest review
Other trip Dec 4, 2014
Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Small but nice hotel close to Union Square. Attached restaurant is quite good. Hotel staff very friendly and accommodating. In room coffee maker!
Genuine Expedia guest review
Other trip Dec 1, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel Abri's staff was very professional and courteous! I would recommend to friends!
Genuine Expedia guest review
Other trip Nov 30, 2014
Jennifer
US
3.0 / 5Good
"Good location for a budget hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Staff is nice and helpful. Parking is valet only with $50/night. Room had strong smell. Clean and roomy bathroom. The bed is too soft. Super great location situated in Union Square which leads to main shopping stores and activities.
Genuine Expedia guest review
Other trip Nov 30, 2014
A Traveler
US
3.0 / 5Good
"A great location in the City."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
The Hotel staff are great! The location in the Union Square district of San Francisco was close to our venue and to other attractions important to our visit. The room however was far to small to be considered comfortable which is really too bad considering all of the positives.
Genuine Hotels.com guest review
1 night romance trip Nov 22, 2014
Steven
US
4.0 / 5Excellent
"Conference trip"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Pros: Clean room, Short walk to bart (Powell), Surprisingly quiet Cons: Small room but expected for the location
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel is beautiful. I love this hotel and I say that despite the fact that I hate Union Square. Abri is super smart in terms of technology--HDMI, etc to hook up your iPad, etc to their tv--AND they provide wine glasses!!!! Staff were so friendly and helpful. It is very conveniently located. We may be making an overnight at Abri as part of our annual anniversary celebration.
Genuine Expedia guest review
Other trip Nov 20, 2014
Joanne
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It's a very nice plece :) small room but very comfy and the bathroom is super cute
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel in the heart of San Franciso"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I stayed at Hotel Abri for a business meeting within walking distance of the hotel.
Genuine Expedia guest review
Other trip Nov 18, 2014
A Traveler
US
3.0 / 5Good
"Value for money"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Clean and well furnished rooms. Free Wifi does not work well so they should just say there is no free wifi.
Genuine Hotels.com guest review
2 night trip Nov 9, 2014
Fredrick
US
3.0 / 5Good
""In the center of things""
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
The Hotel Abri was in a great location, just two blocks from Union Square. The staff, particularly Joel was extremely accommodating esp. with parking challenges on being right in the center of things. His colleague also insured that we rec'd, our car in time to make an early trip and flight from SFO. All-in-all a very enjoyable stay. Thank you!
Genuine Hotels.com guest review
2 night romance trip Oct 24, 2014
Brian
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
great location! you're close to transportation like the bart and buses and right in Union square near market street with lots of food and shopping. hotel was clean and looked recently remodeled. it was exactly what I had expected. no surprises. staff was friendly and helpful. I would definitely stay there again
Genuine Expedia guest review
Other trip Nov 3, 2014
Amber
US
5.0 / 5Outstanding
"Nice hotel close to all of Union Square"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel offered a great stay. It was one block away from BART and near all the shopping highlights. We ate at the Thai restaurant one block away that offered an awesome lunch special. We also tried the restaurant next door during happy hour and we were very pleased with the food choices, and the cocktails were to die for. The hotel rooms are a bit small as I was there for Halloween and I needed a little more space to get ready, however the room was very clean and the bed was super comfy.
Genuine Expedia guest review
Other trip Nov 2, 2014
A Traveler
US
4.0 / 5Excellent
"Biz Traveler"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Not all the staff was helpful... some had chip on their shoulder (a real chore to answer questions or be of assistance).
Genuine Hotels.com guest review
3 night business trip Oct 28, 2014
A Traveler
US
5.0 / 5Outstanding
"Great place to stay in Union Square"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very good stay.
Genuine Hotels.com guest review
1 night romance trip Oct 24, 2014
Daniel
US
3.0 / 5Good
"World Series weekend"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
We thought the rooms were pretty small for the price. We moved to a Westin on 3rd st and had great views and a much bigger room
Genuine Hotels.com guest review
2 night trip Oct 24, 2014
Dale Weatherby
US
3.0 / 5Good
"Parking"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Room was kinda small but its expected of San Francisco. The only issue i had was parking was $50 thats kinda steep. Bed was super comfy though that is all i usually care about.
Genuine Hotels.com guest review
1 night trip Oct 17, 2014
Jose L.
US
5.0 / 5Outstanding
"Nike 1/2 marathon"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel close to everything! Staff was friendly and very accommodating! Hotel restaurant was good also! Will be coming back and staying here! Thanks!
Genuine Expedia guest review
Other trip Oct 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Thought it was a bit pricey but it is SF and it was Fleet Week....we'd stay again if I can get a little better price.
Genuine Hotels.com guest review
2 night trip Oct 10, 2014
A Traveler
US
5.0 / 5Outstanding
"Great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice
Genuine Hotels.com guest review
2 night trip with friends Oct 3, 2014
Rachel
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    4.0
The hotel smelled awful which took away from the whole experience. There is no real air conditioner in the room. They use a wall unit. We had a suite and the side with the living area had no air conditioning whatsoever. The room is decorated nice, and the bathroom is nice but I could never get past that awful smell the whole time I was there. I even had them change my room and the smell was still horrible in the new room.
Genuine Hotels.com guest review
2 night business trip Sep 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Location. Nice Hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
I would recommend this hotel to anyone staying in the SF area who would like to be close to Union Square, the Cable Car and within walking distance to the city. We rode Bart in from SFO and it is just a few blocks from the Powell Street Station. My only issue is the in window air conditioning units but the weather was nice enough to open the windows.
Genuine Hotels.com guest review
2 night trip with friends Sep 26, 2014
A Traveler
US
4.0 / 5Excellent
"Great location, clean and comfortable"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hotel room was very clean, updated and comfortable albeit small, but that's to be expected in San Fran. Great location, walk to most and right off Powell street station. Will look to stay there next time I'm in town.
Genuine Hotels.com guest review
1 night business trip Sep 24, 2014
David
US
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