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  • Hotel Rooms
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  • Novotel Toronto Centre
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Novotel Toronto Centre - Toronto

43.64664, -79.37426
3.5 stars
45 The Esplanade, Toronto, ON, M5E1W2 Canada ‎866-299-2910‎
Lowest price C$127
available on 02/06/2012
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4.1 261 5
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1 room,  2 adults 
Adults Children
Room 1:
4.1
(261 reviews)
87% Recommend
(Neighborhood average 4.0)
“

Unfortunately during my stay the city was doing sewer work across the street and had to turn off the water to the hotel. I know it is not the fault of... the hotel but they also did nothing to inform myself or any of the guests that this would be hapening nor did they offer to do anything to discount my stay or even appologize for any inconvenience. Not being able to take a shower or even brush my teeth in the morning was not a very good way to start my day.

”

by M Q  from Vaughan, On on 01/18/2012

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    Image of Novotel Toronto Centre, Toronto

    Overview of Novotel Toronto Centre - Toronto

    Location.
    The Novotel Toronto Centre is located in downtown Toronto, Ontario, Canada. The hotel is one block from the Hockey Hall of Fame. St. Lawrence Market is three blocks away.

    Hotel Features.
    The hotel offers currency exchange, and the staff speaks German, Polish, Portuguese, Russian and Spanish. Dry cleaning services are available. The hotel houses a fitness center, heated indoor pool, spa tub and sauna. Café Nicole specializes in international cuisine. Stage Door Lounge offers a snack menu until midnight.

    Guestrooms.
    Beds feature European-style duvets, throw pillows and headboards with built-in reading lamps. Clock radios offer MP3 connections. Bathrooms include marble counters and hand-held showerheads. Rooms include minibars.

    Map

    Novotel Toronto Centre
    View Novotel Toronto Centre on a map

    Why book with us?

    • welcomerewards™Accumulate 10 nights, get 1 night free*! Sign in or Sign up
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    • Price Match guarantee
    • We're just a phone call away: 866-299-2910

    Landmarks near Novotel Toronto Centre

    • Sony Centre for the Performing Arts Hotels - Toronto 180 meters
    • Hockey Hall of Fame Hotels - Toronto 240 meters
    • St. Lawrence Market Hotels - Toronto 290 meters
    • Air Canada Centre Hotels - Toronto 440 meters
    • Union Station Hotels - Toronto 540 meters
    • All landmarks in Toronto

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    Guest Rooms

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    1 room,  2 adults 
    Adults Children
    Room 1:

    Executive room with 1 King bed

    ‎866-299-2910‎

    See room information

    Room description

    1 king bed. Premium bedding. Desk. In-room safe. Cable/satellite television channels. Television. Pay movies. Video-game console. Direct-dial phone. Multi-line phone. Fax machine. Voice mail. Clock radio. Minibar. Coffee/tea maker. Jetted bathtub. Shower/tub combination. Handheld showerhead. Hair dryer. Complimentary toiletries. Iron/ironing board. Wheelchair accessible. Blackout drapes/curtains. Hypo-allergenic bedding available. Electronic check-out. Sewing kit. Cribs (infant beds) available. Refrigerator (on request). Air conditioning. Smoking permitted. Non-smoking only.

    Accessibility features

    • Accessible bathroom
    • Accessible path of travel
    • Braille or raised signage
    • Handicapped parking
    • In-room accessibility

    These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Cable/satellite television channels
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Cribs (infant beds) available
    • Daily housekeeping (daily)
    • Desk
    • Direct-dial phone
    • Electronic/magnetic keys
    • Electronic check-out
    • Extra towels/bedding
    • Hair dryer
    • Handheld showerhead
    • Hypo-allergenic bedding available
    • In-room safe
    • Internet access (complimentary)
    • Iron/ironing board
    • Minibar
    • Multi-line phone
    • Pay movies
    • Premium bedding
    • Refrigerator (on request)
    • Sewing kit
    • Shower/tub combination
    • Smoking permitted
    • Television
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Wireless Internet access

    Group Rate

    ‎866-299-2910‎

    See room information

    Room description

    • 1 queen and 1 sofa bed
    Premium bedding. Desk. Television with cable/satellite channels, video-game console, and pay movies. Complimentary Internet access. Fax machine and in-room safe. Minibar. Shower/tub combination with handheld showerhead. Bath amenities include hair dryer and complimentary toiletries. Blackout drapes/curtains, clock radio, and electronic check-out. Air conditioning. Refrigerator available on request.

    Accessibility features

    • Accessible bathroom
    • Accessible path of travel
    • Braille or raised signage
    • Handicapped parking
    • In-room accessibility

    These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Cable/satellite television channels
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Cribs (infant beds) available
    • Daily housekeeping (daily)
    • Desk
    • Direct-dial phone
    • Electronic/magnetic keys
    • Electronic check-out
    • Extra towels/bedding
    • Hair dryer
    • Handheld showerhead
    • Hypo-allergenic bedding available
    • In-room safe
    • Internet access (complimentary)
    • Iron/ironing board
    • Minibar
    • Multi-line phone
    • Pay movies
    • Premium bedding
    • Refrigerator (on request)
    • Sewing kit
    • Shower/tub combination
    • Smoking permitted
    • Television
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Wireless Internet access

    Standard room 1 king bed

    ‎866-299-2910‎

    See room information

    Room description

    1 king bed. Premium bedding. Desk. In-room safe. Cable/satellite television channels. Television. Pay movies. Video-game console. Direct-dial phone. Multi-line phone. Fax machine. Voice mail. Clock radio. Minibar. Coffee/tea maker. Jetted bathtub. Shower/tub combination. Handheld showerhead. Hair dryer. Complimentary toiletries. Iron/ironing board. Wheelchair accessible. Blackout drapes/curtains. Hypo-allergenic bedding available. Electronic check-out. Sewing kit. Cribs (infant beds) available. Refrigerator (on request). Air conditioning. Smoking permitted. Non-smoking only.

    Accessibility features

    • Accessible bathroom
    • Accessible path of travel
    • Braille or raised signage
    • Handicapped parking
    • In-room accessibility

    These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Cable/satellite television channels
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Cribs (infant beds) available
    • Daily housekeeping (daily)
    • Desk
    • Direct-dial phone
    • Electronic/magnetic keys
    • Electronic check-out
    • Extra towels/bedding
    • Hair dryer
    • Handheld showerhead
    • Hypo-allergenic bedding available
    • In-room safe
    • Internet access (complimentary)
    • Iron/ironing board
    • Minibar
    • Multi-line phone
    • Pay movies
    • Premium bedding
    • Refrigerator (on request)
    • Sewing kit
    • Shower/tub combination
    • Smoking permitted
    • Television
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Wireless Internet access

    Standard room with 2 queen beds

    ‎866-299-2910‎

    See room information

    Room description

    2 queen beds. Premium bedding. Desk. In-room safe. Cable/satellite television channels. Television. Pay movies. Video-game console. Direct-dial phone. Multi-line phone. Fax machine. Voice mail. Clock radio. Minibar. Coffee/tea maker. Jetted bathtub. Shower/tub combination. Handheld showerhead. Hair dryer. Complimentary toiletries. Iron/ironing board. Wheelchair accessible. Blackout drapes/curtains. Hypo-allergenic bedding available. Electronic check-out. Sewing kit. Cribs (infant beds) available. Refrigerator (on request). Air conditioning. Smoking permitted. Non-smoking only.

    Accessibility features

    • Accessible bathroom
    • Accessible path of travel
    • Braille or raised signage
    • Handicapped parking
    • In-room accessibility

    These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Cable/satellite television channels
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Cribs (infant beds) available
    • Daily housekeeping (daily)
    • Desk
    • Direct-dial phone
    • Electronic/magnetic keys
    • Electronic check-out
    • Extra towels/bedding
    • Hair dryer
    • Handheld showerhead
    • Hypo-allergenic bedding available
    • In-room safe
    • Internet access (complimentary)
    • Iron/ironing board
    • Minibar
    • Multi-line phone
    • Pay movies
    • Premium bedding
    • Refrigerator (on request)
    • Sewing kit
    • Shower/tub combination
    • Smoking permitted
    • Television
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Wireless Internet access

    Know before you go

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Check-in time starts at: 3 PM
    • Check-out time is: noon
    • Minimum check-in age is: 19
    • Pets accepted

  • Guests must be at least 19 years old to check in at this property.
  • Amenities

    • General
    • Ballroom(s)
    • Bar/lounge
    • Coffee shop or café
    • Elevator/lift
    • Gift shops or newsstand
    • Patio
    • Restaurant(s) in hotel
    • Swimming pool - indoor
    • Television in lobby
    • Umbrella
    • See more facilities
      • Air-conditioned public areas
      • Luggage storage
      • Number of floors - 9
      • One meeting/conference room
      • Parking limited (surcharge)
      • Self parking (surcharge)
      • Total number of rooms - 262
      • Tours/ticket assistance
      • Wireless (high-speed) Internet access - complimentary
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Cribs (infant beds) available
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • In-room safe
    • Iron/ironing board
    • Smoking permitted
    • Television
    • See more room details
      • Air conditioning
      • Cable/satellite television channels
      • Climate control
      • Coffee/tea maker
      • Complimentary toiletries
      • Daily housekeeping (daily)
      • Direct-dial phone
      • Extra towels/bedding
      • Hair dryer
      • Handheld showerhead
      • Hypo-allergenic bedding available
      • Internet access (complimentary)
      • Minibar
      • Multi-line phone
      • Pay movies
      • Premium bedding
      • Refrigerator (on request)
      • Sewing kit
      • Shower/tub combination
      • Video-game console
      • Voice mail
      • Wake-up calls
      • Wireless Internet access
    • Services
    • Limo or Town Car service available
    • Multilingual staff
    • Parking (surcharge)
    • Parking garage
    • Room service
    • Room service (limited hours)
    • Sauna
    • Shoe shine
    • Spa tub
    • Wheelchair accessible
    • View more services
      • ATM/banking
      • Breakfast available (surcharge)
      • Cell phone/mobile rental
      • Coffee in lobby
      • Complimentary newspapers in lobby
      • Currency exchange
      • Fitness facilities
      • Laundry facilities
    • Business & Event
    • 24-hour front desk
    • Audio-visual equipment
    • Banquet facilities
    • Business services
    • Computer rental
    • Dry cleaning/laundry service
    • Event catering
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Accessibility Features**
    • Accessible bathroom
    • Accessible path of travel
    • Braille or raised signage
    • Handicapped parking
    • In-room accessibility

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Awards

    • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

    Dining

    Cafe Nicole - International fare. Main courses include fish, lamb, steak, chicken, pork, and vegetarian dishes. Large wine selection. Three meals daily, including popular buffet breakfast. Open early morning to late evening.

    Stage Door Lounge - Beer, cocktails, and lighter fare. Open mid-day to late evening.

    Recreation

    Novotel Toronto Centre's fitness facility offers a Universal gym, stair stepper, rowing machine, two treadmills, bikes, free weights, and aerobic mats. Towel service, water, and a TV are provided as well. A indoor heated pool, spa tub, and sauna are also on site.

    The Toronto Islands are a series of small islets off the coast of Lake Ontario, accessible by three ferry routes about three blocks from the hotel. The islands provide numerous recreational options: bike and boat rentals, tennis and volleyball courts, softball diamonds, picnic areas, and an amusement park. The islands also offer beaches, including a clothing-optional beach on Hanlan's Point.

    The recreational activities listed below are available on site or nearby; fees may apply.


    • Bicycle rentals nearby
    • Boating nearby
    • Boat launch nearby
    • Dock nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Running track/path nearby
    • Swimming on site
    • Tennis nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Self parking fee: CAD 23.00 per day (in/out privileges)
    • Deposit: CAD 100 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Toronto, Ontario, Canada
    Check Price
    Map
      of
    43.64664, -79.37426
    Hotel coordinates:

    Street map

    Area map

    A short guide to Downtown Toronto

    Toronto’s culturally diverse downtown includes the CN Tower, the Royal Ontario Museum, and the Art Gallery of Ontario. Air Canada Centre is home to the Toronto Maple Leafs, and Rogers Centre features the Blue Jays. Toronto’s underground city is a great way to get around the downtown core when the temperature drops. Known as the PATH, it is also the world’s largest subterranean shopping center.

    see all hotels in Toronto

    Nearby Activities & Points of Interest

    Less than 1 kilometer

    • Sony Centre for the Performing Arts - 200 meters
    • Hockey Hall of Fame - 200 meters
    • St. Lawrence Market - 300 meters
    • Air Canada Centre - 400 meters
    • Union Station - 500 meters
    • Financial District (Toronto) - 700 meters
    • Downtown Toronto - 700 meters
    • Old Town (Toronto) - 800 meters
    • Elgin and Winter Garden Theatres - 800 meters
    • Massey Hall - 900 meters

    2.0 - 5.0 km

    • Toronto-City Center Airport (YTZ) - 2.4 kilometers

    5.0+ km

    • Toronto Pearson Intl. Airport (YYZ) - 19 kilometers
    • Toronto-Buttonville Municipal Airport (YKZ) - 24 kilometers
    • Oshawa Municipal Airport (YOO) - 49 kilometers
    • St. Catharines Niagara District Airport (YCM) - 53 kilometers
    • Hamilton John C. Munro Hamilton Intl. Airport (YHM) - 70 kilometers
    • Niagara Falls Intl. Airport (IAG) - 70 kilometers
    All hotels in Toronto, Ontario, Canada
    Check Price
    Reviews

    Filter reviews

    • Overall (261) 4.1
    • Business (39) 3.8
    • Romance (40) 4.1
    • Family (52) 3.9
    • With Friends (43) 4.4
    • All Others (87) 4.2
    4.1 out of 5average overall

    Reviews: Overall

    • Post a review
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    Novotel Toronto Centre - Toronto
    Jan 25, 2012
    All Others
    "Disappointing stay"
    Reviewed by LiamD of Oakville Ont
    Stayed there for one night before Christmas. Our room was clean and well maintained, however our headboard shook because the ice machine was plugged in on the otherside of the wall. We asked to move and were promptly moved to another room. Unfortunately, we later discovered that the floor was occupied by a large group of male teens from out of town […] attending the hockey game. The shouting, screaming and banging of doors by drunken teenagers kept us awake until 4:40 am. I suppose you could say we were unlucky to stay on the same night as a hockey game, but I suspect it is the" same as usual" on all hockey nights as security did nothing to control the disturbance. Read more
    3.05
    Novotel Toronto Centre - Toronto
    Jan 23, 2012
    Business
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    5.05
    Novotel Toronto Centre - Toronto
    Jan 18, 2012
    All Others
    Reviewed by MQ of Vaughan, On
    Unfortunately during my stay the city was doing sewer work across the street and had to turn off the water to the hotel. I know it is not the fault of the hotel but they also did nothing to inform myself or any of the guests that this would be hapening nor did they offer to do anything to discount my stay or even appologize for any inconvenience. Not […] being able to take a shower or even brush my teeth in the morning was not a very good way to start my day. Read more
    4.05
    Novotel Toronto Centre - Toronto
    Jan 15, 2012
    With Friends
    "Novotel Toronto Centre"
    Reviewed by RonW of Waterloo ON
    Overall a great spot and very nice hotel. Dissappointed that parking was extra. Rooms need TV upgrade.
    4.05
    Novotel Toronto Centre - Toronto
    Jan 11, 2012
    With Friends
    "Novotel Toronto Centre"
    Reviewed by a Hotels.com guest
    We had a great stay here. Went to see a Maple Leaf game, within walking distance of the ACC. Hotel was clean, beds comfortable. Will be back.
    5.05
    Novotel Toronto Centre - Toronto
    Jan 7, 2012
    With Friends
    "Novotel Hotel - Toronto Downtown"
    Reviewed by a Hotels.com guest
    No new updated furniture or decorations. View from the window was the wall of a building. Very close to downtown Toronto Club District and many excellent restuaraunts.
    4.05
    Novotel Toronto Centre - Toronto
    Jan 6, 2012
    With Friends
    "new years"
    Reviewed by a Hotels.com guest
    Had a great experience at this hotel. We went for the night during New Years, the staff were extremely friendly, approachable and quick with checkouts (as there was a long line). I would HIGHLY recommend this hotel to friends and family! Great atmosphere, clean rooms, VERY comfortable bedding and just added a great bonus to an amazing new years in  […] toronto!! Read more
    5.05
    Novotel Toronto Centre - Toronto
    Jan 6, 2012
    All Others
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    4.05
    Novotel Toronto Centre - Toronto
    Jan 3, 2012
    Romance
    "Ask about Hockey Tournaments"
    Reviewed by a Hotels.com guest
    What a disappointment our stay at Novotel was, this time. Novotel has been our hotel of choice, when visiting Toronto over the past 10 years. This was our second stay on a New Year's Eve but may well be our last. The hotel is conveniently located, although there is a great deal of construction around the hotel right now. The rooms are comfortable, […] with good quality matresses, pillows and bed linens. Unfortunately, on this stay there was a hockey tournament in Toronto. We had to contend with a floor full of 17 year olds running up and down the halls, cursing and swearing and throwing things at each other until 4am. Calls to the front desk did nothing to remedy the problem. The front desk staff were full of apologies and sent up security but once security left the floor, mayhem reigned, again. Apparently, the hotel was full so they couldn't even move us to another room. We made our reservation back in mid-October. No mention was made, at that time, that the hotel would be full of teen hockey teams. No effort was made to supervise these young guests and no security measures appear to have been in place to handle the situation. It also appears that no one had the good sense to block rooms on separate floors for the teen guests and those of us who wanted to enjoy a New Years Eve get-away. This stay fell way short of the standard we have come to enjoy at Novotel. How unfortunate! Read more
    3.05
    Novotel Toronto Centre - Toronto
    Jan 3, 2012
    With Friends
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    5.05
    Novotel Toronto Centre - Toronto
    Dec 20, 2011
    With Friends
    "Fees"
    Reviewed by a Hotels.com guest
    I was a little taken a backl that they would charge to make a local phone call. I thought that was The slap on the face on your way out
    3.05
    Novotel Toronto Centre - Toronto
    Dec 12, 2011
    Business
    "Great lobby...wish we could have slept there"
    Reviewed by DjA of Beverly Hills
    Fantastic entrance and lobby area and hallways and pleasant staff . Why the hotel would go on the cheap in the rooms is beyond me ( think uninspiring college dorm) and a television from the mid 1990's. Renovate the rooms before the common areas!!
    3.05
    Novotel Toronto Centre - Toronto
    Nov 6, 2011
    Business
    "Hotel is fine"
    Reviewed by a Hotels.com guest
    1. Construction on street was outside of room. Construction starts at 6 A.M. No need to set alarms. 2. A sign inside bost's the company is in the top 50 employers, There was a gathering of people outside the Hotel, microphones, chanting etc. they did not feel the same way ?
    3.05
    Novotel Toronto Centre - Toronto
    Oct 19, 2011
    Business
    "Novotel Toronto - good value"
    Reviewed by LarryC of Montreal, Qc.
    The Novotel Toronto is well located in the theater district, close to the train and subway system and easy walking distance to many restaraunts and shopping. There is construction in the area but that should be completed sometime in 2011 or early 2012. The only complaint is that the room was cold but the hotel provided a space heater on request. The […] staff is friendly. The hotel seems to be secure with access to the elevators controlled by the room keys Read more
    4.05
    Novotel Toronto Centre - Toronto
    Oct 18, 2011
    Business
    Reviewed by a Hotels.com guest
    location is convenient but hotel room is old and needs refreshing. Doors do not reach the floor so noise gets through very easily.
    2.05
    Novotel Toronto Centre - Toronto
    Oct 5, 2011
    Romance
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    4.05
    Novotel Toronto Centre - Toronto
    Sep 23, 2011
    All Others
    "Wedding Weekend"
    Reviewed by a Hotels.com guest
    Location was perfect for walking about downtown. Prior to our arrival I requested a change to our room so that our daughter could stay with us. No problem and no extra charge! Staff are courteous and helpful. The only drawback is that Toronto has never-ending construction and even though it is outside the hotel, the sound-proofing of the hotel is quite […] adequate for one to enjoy their stay. The wedding nearby was terrific and the other members who were also staying at the hotel enjoyed the Novotel on L'Esplanade. Be prepared to pay extra for your parking but everywhere charges you for parking now. Cabs are plentiful and not too costly. Had a great time--- thanks Novotel! Read more
    4.05
    Novotel Toronto Centre - Toronto
    Sep 17, 2011
    With Friends
    "Novatel in Toronto"
    Reviewed by a Hotels.com guest
    Everything in the hotel and restaurant is perfect. Food and service and room is great and it is within walking distance of the arts district. We have been coming for years and one of our favourite places to meet was the cozy bar area. I really do not like what they have done there. The furniture is too modern and not at all cozy as it used to be with […] the lovely leather chairs. Etc. Read more
    5.05
    Novotel Toronto Centre - Toronto
    Sep 8, 2011
    Romance
    "Novotel Toronto Centre-close to all must see sight"
    Reviewed by JackieM of Guelph, Ont canada
    We had stayed there one time before and we liked it very mich. The food in the restaurant was very good and the service was excellent. The check-in service was also excellent and we will probably stay there again next year.
    5.05
    Novotel Toronto Centre - Toronto
    Sep 7, 2011
    Romance
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    3.05
    Novotel Toronto Centre - Toronto
    Sep 3, 2011
    Romance
    "Construction"
    Reviewed by a Hotels.com guest
    During my stay at this Hotel, there was construction taking place in the lobby, and in the roundabout just outside the hotel. I was woken up at 7:30am to very loud banging noises, and eventually to the sound of a jackhammer. I was staying on the fifth floor, and when I called down to complain, I was told that it was "Strange that I would hear it all […] the way up there". While checking out that morning I mentioned my disappointment to the man at the concierge desk, he shrugged his shoulder and told us to have a nice day. If my concerns had been taken seriously, my stay would have been much nicer. The overall appearance of the hotel was nice, and our room was very clean. However, the customer service was definitely lacking. Read more
    2.05
    Novotel Toronto Centre - Toronto
    Sep 2, 2011
    All Others
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    5.05
    Novotel Toronto Centre - Toronto
    Sep 1, 2011
    Family
    "Centrally located for our needs"
    Reviewed by a Hotels.com guest
    Enjoyed our stay. Clean room and comfortable bed. The renovations (construction) in the lobby area was isolated from our room. Friendly staff.
    5.05
    Novotel Toronto Centre - Toronto
    Aug 29, 2011
    With Friends
    "Novotel Toronto Centre"
    Reviewed by a Hotels.com guest
    Great location! Quiet even with all the Buskerfest activities in the neighborhood. Great parking too.
    5.05
    Novotel Toronto Centre - Toronto
    Aug 25, 2011
    Family
    "Downtown Toronto Novotel"
    Reviewed by JanetW. of Mitchell, ON
    This hotel offers quiet and comfort in a location that is close to the train station and several downtown attractions.
    5.05
    Novotel Toronto Centre - Toronto
    Aug 23, 2011
    All Others
    "Novotel Toronto Centre- A Mixed Bag"
    Reviewed by PaulH. of Ontario, Canada
    On a positive note, the hotel was very generous about cancelling one night of our 2 night stay when we contacted them a couple of weeks before our stay. This isn't a common courtesy, so we have to say thank-you very much for that. This hotel was the host hotel for the race I was in, and they had the convenience of a bus to shuttle those people involved […] in the race to and from the event. Thanks... was an awesome thing for them to do!! Room was very clean, but I have to say this is the first time we've ever stayed anywhere where we've had to basically make our own bed (it had the fitted sheet and the duvet/bedspread on it... the top sheet and blanket were in the closet). We stayed at the end of August, and the room's air conditioning didn't seem to be working correctly... just seemed like a fan blowing air instead... so the room was rather warm that night, and therefore didn't get the best night's sleep. We realized the following night around 7pm (of the day we had checked out) that we had left an item in the closet in the room. Called the hotel and they said that they would connect us with housekeeping so they could check the lost and found. Turns out that housekeeping goes home at 6pm, and therefore there was no way they could check for our item. Looks like our loss, since we were leaving the city right around that time. Read more
    4.05
    Novotel Toronto Centre - Toronto
    Aug 9, 2011
    With Friends
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    4.05
    Novotel Toronto Centre - Toronto
    Aug 1, 2011
    Family
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    4.05
    Novotel Toronto Centre - Toronto
    Jul 19, 2011
    Family
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    5.05
    Novotel Toronto Centre - Toronto
    Jul 10, 2011
    All Others
    "Air conditioner, Room view, parking fees"
    Reviewed by a Hotels.com guest
    The air conditioner was very low not cool enough and we were very disappointed with the view ...a parking garage, but the staff was great and the breakfast buffet was excellent. Disappointed to have to pay for a local call as well as a hefty charge per day for parking??? what does the room rate include anyway?? All in all a great get away. Was much […] further than stated to the event we were attending so we drove instead of walking. Read more
    4.05
    Novotel Toronto Centre - Toronto
    Jul 9, 2011
    All Others
    "Novotel in downtown Toronto"
    Reviewed by a Hotels.com guest
    Fantastic location- right near the water and by St Lawrence market. Lovely big rooms with very clean and comfortable beds. Definitely recommend it.
    4.05
    Novotel Toronto Centre - Toronto
    Jul 6, 2011
    With Friends
    "Novotel Toronto Hotel Centre"
    Reviewed by a Hotels.com guest
    This hotel had friendly staff and very helpful. It had a great location for being only a stone's throw away from the CN tower, the Roger's Centre and had really good restaurants to choose from that are across the street. I'd definitely stay here again!
    5.05
    Novotel Toronto Centre - Toronto
    Jul 6, 2011
    Family
    "esplanode"
    Reviewed by PaulJ of Angus Ontario area
    We have stayed before and it was so much better before. 1, Our room was not cleaned at all we came back at 5pm still not cleaned. 2. At breakfast there was a dead fly and some sort of yellow stain beside it on my coffee cup plate real gross. 3. Take daughter swimming and no towels we cant get them from our room we dont have enough. Front staff super […] nice. Did not complain as we dont make scenes in front of people. Read more
    3.05
    Novotel Toronto Centre - Toronto
    Jul 4, 2011
    All Others
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    5.05
    Novotel Toronto Centre - Toronto
    Jun 24, 2011
    All Others
    "novotel toronto downtown the esplanade"
    Reviewed by williamc of markham ontario
    Beautiful clasic building. Rooms, very coozy, and decorate at the latest fashion. Staff very friendly, very professional!. Really good safety box, easy to use in the room. At the cafe, the waiters will go out of there way to give you whatever you need! I will defently stay there again!
    5.05
    Novotel Toronto Centre - Toronto
    Jun 22, 2011
    Romance
    "Novotel - Toronto, Centre"
    Reviewed by LarryR of Ottawa, Canada
    Nice hotel in a great location. TV very outdated and the coffee maker was extremely slow. Both need to be replaced.
    4.05
    Novotel Toronto Centre - Toronto
    Jun 21, 2011
    All Others
    Reviewed by a Hotels.com guest
    Pros: Hotel was nice, comfortable beds and nice resturant. Cons: parking was not included in the cost of the room (was an extra $30/per night), when checking in because we had 2 extra people stay with us, they explained an extra charge would be applied (which ended up being an extra $50/PER NIGHT!) and when speaking to hotel clerk regarding these extra […] charges they were not the nicest to deal with. Read more
    3.05
    Novotel Toronto Centre - Toronto
    Jun 13, 2011
    Romance
    "The hotel Novatel, downtown Toronto"
    Reviewed by a Hotels.com guest
    Great hotel and location, excellelent service and friendly staff. Arrived early and they had a room available to check in.
    5.05
    Novotel Toronto Centre - Toronto
    May 23, 2011
    All Others
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    4.05
    Novotel Toronto Centre - Toronto
    May 23, 2011
    Business
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    3.05
    Novotel Toronto Centre - Toronto
    May 22, 2011
    Romance
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    3.05
    Novotel Toronto Centre - Toronto
    May 20, 2011
    All Others
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    5.05
    Novotel Toronto Centre - Toronto
    May 18, 2011
    All Others
    Reviewed by a Hotels.com guest
    I have staied in this hotel a couple of times now and I love it. I will coming back again in June for another stay
    4.05
    Novotel Toronto Centre - Toronto
    May 12, 2011
    Business
    "Novotel Toronto"
    Reviewed by MichaelB of Pittsburgh, PA
    The Novotel is an excellent hotel for the price. The room was ready, clean, and comfortable. The small indoor pool and jacuzzi provided nearly private relaxation in the evening. All types of eateries are in abundance as soon as one leaves the hotel. The Hockey Hall of Fame and underground mall are a short walk. There is lots of construction in the immediate […] surrounding area. Parking in the hotel garage is expensive, but rates at the public lots are not much better. Should we return to Toronto, we would most likely stay at the Novotel again. Read more
    5.05
    Novotel Toronto Centre - Toronto
    May 12, 2011
    Business
    "Novotel Centre Toronto"
    Reviewed by a Hotels.com guest
    Listed as a 3.5 star, I was very unimpressed. I would say a 2.5. The bed squeeked, there was a shortage of hot water in the evening, the internet was dial-up speed at best and I kept getting kicked off of it. It did have a good weight room and nice pool, but the hot tub would shut off after just 5 minutes and took at least 3 presses of a button 15 feet […] from the hottub to get it to restart. It was extremely frustrating! Staff was not very helpful with any of the problems. Read more
    3.05
    Novotel Toronto Centre - Toronto
    May 11, 2011
    Romance
    "Great spot for travellers !"
    Reviewed by NicoleG of Sault Ste Marie
    This was our first time at the Novotel and we were quite impressed with the easy access to restaurants, markets and the venue we were attending (Air Canada Centre). The front desk staff was exceptional and very helpful. Our rooms were clean, the beds amazing and none of those noisy air systems that keep you up all night. We would absolutely stay […] again.... PS...bottled water would be a plus! Read more
    5.05
    Novotel Toronto Centre - Toronto
    May 5, 2011
    Business
    "Great Hotel - Great location!! Novotel, Toronto, C"
    Reviewed by NeilL of London, Ont
    ervice was always courteous and the room was spotless and comfortable. Located right downtown Toronto, it was ideal for many different restaurants This made our stay highly enjoyable.
    5.05
    Novotel Toronto Centre - Toronto
    May 3, 2011
    All Others
    "Novatel"
    Reviewed by a Hotels.com guest
    We have stayed at this hotel numerous times and are always very happy with the quality of service, it is close to downtown and very close to some great restaurants. Staff is extremely friendly and helpful.
    5.05
    Novotel Toronto Centre - Toronto
    Apr 27, 2011
    Family
    "Easter Weekend @ the Novotel"
    Reviewed by RockyK of Ottawa, On
    For our purposes the hotel was in a perfect location. It was withing walking distance of the theatre district, the Rogers Centre for baseball games, Yonge St and the St. Lawrence Market and distillery district for shopping. The hotel staff are very pleasant and service oriented. We didn't eat at the hotel so I can't comment on the restaurant. The only […] complaint I have is that the WIFI internet access performance in the room was inconsistent. Some times it was so slow it reminded me of dial-up, only slower, and other times it was passable. In general though the internet access in the room is not up to standard. Read more
    4.05
    Novotel Toronto Centre - Toronto
    Apr 26, 2011
    Business
    "Not happy"
    Reviewed by a Hotels.com guest
    Over all the hotel was clean, I was unhappy when the said there was a charge for each local phone call I made, and housekeeping opened my door at 9am without even knocking!
    4.05
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