"Please Don't Smoke"
The Hilton Garden Inn at Las Colinas is a good choice if you want to be a bit removed from the craziness of the hotels near Dallas/Fort Worth Airport - it's only ten minutes away. There's nothing within walking distance for entertainment or dining but the hotel restaurant is very nice. The hotel is very clean and maintained well inside and out. When […] you are checking in will find a nicely decorated lobby, bar, and restaurant all adjacent all nicely coordinated. There was vacuuming and general cleaning in the room above on one morning at 8:00 a.m. Also had to move rooms one evening because of cigarette smoke. I suspect the people in the next room were smoking in rooms designated as non-smoking. The smoke smell came under the door and was in the hall. The front desk was very kind to move us but it was 10:00 p.m. It would have made more sense to move the smokers. The price was a good value - could have been better without noise and smoke. Read moreGenuine Hotels.com guest review
The person at register is rude at night when we check in. He may be tired of long day.Genuine Hotels.com guest review
Took 30 minutes to get into room due to keys not working multiple times and was placed in a smoking room when we reserved non smoking. Bed sheets and pillow case had stains, bed was not all that comfortable.Genuine Hotels.com guest review
"clean rooms and good neighborhood"
It was an unexpected short trip to dallas, so stayed at the hotel for a night . Staff was room, service was satisfying and most importantly room were clean.Genuine Hotels.com guest review
ONLY COMPLAINT----the front desk clerk didn't ask if I was a Hilton HHonors member, and when I told him I was he ignored me. I had to ask another clerk the next day to add my number to my reservation so that I could get credit.Genuine Hotels.com guest review
GoodGenuine Hotels.com guest review
Rooms are clean. Staff very professional and responsive. Great stay.Genuine Hotels.com guest review
Honeymoon that was wonderful! Comfortable bed and accommodations!Genuine Hotels.com guest review
Well maintained and comfortable but little things (e.g. analog thermostat) starting to show its age.Genuine Hotels.com guest review
"Always happy, not so much this go round"
When we booked it , it was supposed to be a non-smoking king room. It turned out they gave us a handicapped accessible room.. Not what I anticipated for a valentine getaway.. We love staying at the hilton garden inn, for the most part.,but not this go round..Genuine Hotels.com guest review
"Really nice hotel, but uncomfortable bed"
I really enjoyed my stay at this location,the only disappointment was how uncomfortable the bed was. The bed was really hard!!Genuine Hotels.com guest review
"Good customer service"
We stayed on Valentine's Day after moving from a bad experience at Hyatt Place down the road. It was 8:45 a.m. but they let us check in right away. The hotel is very nice, the room comfortable and the staff very helpful and attentive to customer service. The breakfast area is a little chaotic but the food is very good. Enjoyed our stay and will recommend […] to others. Read moreGenuine Hotels.com guest review
Twas fabulousGenuine Hotels.com guest review
"Good hotel but can be a bit noisy"
Good hotel which i've stayed at a few times on previous trips to DFW. I found my room a bit noisy this time with clearly audible voices and TV sounds coming from the adjacent room.Genuine Hotels.com guest review
I nice relaxing timeGenuine Hotels.com guest review
Very nice hotel. Very friendly staff. Wished the beds were more comfy. A little to firm for me, but overall enjoyed my stay.Genuine Expedia guest review
The hotel was clean and quiet. I thought the price was too high. Nice hotel but for the money it should have had more amenities.Genuine Hotels.com guest review
"Needed some me time"
I enjoyed my stay very muchGenuine Hotels.com guest review
"price was right"
We were looking very late in the evening after a long drive from Houston. Very spacious and comfortable room. Friendly service fom hotel staff. The price was right too.Genuine Hotels.com guest review
Was there for a business overnight-trip.Genuine Hotels.com guest review
"great place.. will be back"
Wonderful staff, very quiet, very clean.Genuine Hotels.com guest review
"Great hotel & staff"
Beautiful hotel! Didn't want to leave!Friendly staff. :)Genuine Hotels.com guest review
Nice suites with bar and restaurant. Most of the property has been renovated. Really appreciated that when my key wouldn't work, maintainence let me in my room and then went downstairs and got two new key cards.Genuine Expedia guest review
"Very clean, nice employees."
Very comfortable room. Helpful employees.Genuine Hotels.com guest review
I have stayed here many times. I have never been disappointed.Genuine Hotels.com guest review
"Up scale Motel 6"
For the price of the room it should at less wow you, however; this was so much not the case for my room or the hotel to speak of. It was very clean and staff very friendly after checking in I imageged a home away from home in both comfort and amenities but was lost after opening the door to my room. Ok for up scale business man but not for everyway […] . Read moreGenuine Hotels.com guest review
Clean, comfortable. Great place to stay at a reasonable price...a bargain really.Genuine Hotels.com guest review
"Enjoyed our stay"
We were in irving for a body building competition for one day. Check in was really pleasant and nice. I tried to ask for a room next door to my brOthers but his floor was full but it was really nice of the lady at front to offer to get us a room next to each other :) The room was clean and nice. Web had my 7 year old nephew and 1 year old nephew so […] it was nice that they gave us a end of hallway room because those two can be pretty loud. My mom nephews and me tried the restaurant. It was pretty good, although they didn't have the dumplings I wanted but the server was great and I ended up getting chicken fingers which were awesome. Kidsv watt breakfast free and it was pretty good although was told would take about 20 min if I wanted an omelette or French toast orb whatever which was ok Because I usually always eat the same thing for breakfast at hotels. They kept runningb out of pancakes though. I think they were short staffed because there was only one server and she was running around everywhere. Luckily I didn't really need her. Over all if I can get a really good rate like I did this time again. ..id def go back. Really clean rooms and friendly staff and good food. The pavilion pantry had really nice treats too! And they have these really yummy cookies at the front desk in the evenings and coffee/tea and a different beverage during the day. For exac example when we got theret Saturday they had lemon water and Sunday when we left the had peach tea! Read moreGenuine Expedia guest review
"close to meetings"
Convenience and reasonable price offerGenuine Hotels.com guest review
Super friendly staff. Very helpful with directions .Genuine Expedia guest review
Great!!Genuine Hotels.com guest review
Very pleasant will stay again! And recommend to my family.Genuine Expedia guest review
"Great place and a great price"
Couldn't be happier with the hotel. We got a great rate on the room so was surprised when it was so nice.Genuine Expedia guest review
"Great deal for the price!!"
Clean & good location to stay!! Room was ready apon arrival!!Genuine Expedia guest review
I had the best stay I can honestly say that I've ever had at a Hotel. Rooms are very clean and quiet. The lobby area is beautiful. The customer service was A1. The breakfast setup was amazing. I've stayed in several 5 Star Hotels and I rank this one amongst the top 2.Genuine Hotels.com guest review
I was concerned with the low price, I knew it just couldn't be a great place. WAS I SURPRISED! The room was beautiful, very clean, the bed was beyond comfortable, and the grounds are beautiful. This will be a regular stay for me. I really was amazed, GREAT JOB HILTON...Genuine Expedia guest review
"Awful. Put in smoking room."
Awful. No better than your budget hotel. I was out in a smoking room. They said when you book through a third party your room selection isn't guaranteed. Well I'm your customer too!Genuine Hotels.com guest review
Location was good, comfort was good, overall condition was good. Odd odor in the front desk area, but the room was great.Genuine Hotels.com guest review
Great location, room, service, style. Good price Breakfast cost extra but was good. Only complaint was the internet was VERY slow. Even through Ethernet it was good for basic browsing and that's it.Genuine Hotels.com guest review
Great place to stay. Relaxing!!!Genuine Hotels.com guest review
Plane delayed 4 hours. Arrived at hotel and my reservation was given away for all 3 nights. Put up at Residence Inn one night then a run down Double Tree the other 2. Was told they would contact Hotels.com to issue a refund. Never heard from hotel. Not sure if I would give them a second chance.Genuine Hotels.com guest review
I had asked for a non smoking room and was first given a room that smelled like an ashtray. The staff was very nice and gave us a new room. The elevator and hallways felt like the heater was on in June. Our new room was nice and clean and the staff was really great and very helpful.Genuine Hotels.com guest review
After an exhausting day of travel delays and mishaps...we checked in at 1:45 AM - could not wait to hit the bed. It was clean, comfortable and quiet. Would stay here again.Genuine Hotels.com guest review
Good experience. However, I missed the breakfast in this hotel as I had to buy this separately. I always get breakfast included in every hotel I stayed in last 10 years.Genuine Hotels.com guest review
"Staff Were extremely nice"
Very clean and comfortable rooms comparable to any 5 star hotel. Staff was extremely nice.Genuine Hotels.com guest review
"Great place for the money and perfect neighborhood"
The hotel staff were exceptionally great. The hotel was very nice. The neighborhood has everything you need and is located for easy access to highways for seeing Dallas sights. Great value for the money. My only negative is what is common to hotels, the climate control is very difficult to find the sweet spot between freezing and stuffy.Genuine Hotels.com guest review
I stayed just for a night, but the room was very clean and the stay overall was very comfortable. I just had one minor issue and that was to do with the air conditioner. My room had the old analog thermostat and during the night there were periods of time where I felt very hot and then the cooler would kick-in and it would be cold. It was just bit weird, […] but not a huge deal. Read moreGenuine Hotels.com guest review
"Great hotel and great location"
Wonderful location and courteous staff with a great and clean room.Genuine Hotels.com guest review
Very nice hotel and great price.Genuine Hotels.com guest review
"Great location. Great stay."
I loved the staff's friendly, yet professional, disposition. The hotel was immaculate, as was our room. There is plenty of shopping and restaurants in the immediate area or just a short drive away from Grapevine Mall. It was 10 minutes from the mall to the hotel for us. Next time I come to Dallas area I'm booking this same hotel. It was great!Genuine Expedia guest review
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