The room was clean, attractive and comfortable. Although the hotel was crowded, the room was quite.Genuine Expedia guest review
We arrived at about 10 pm on Friday night. Little did I know it was in what seemed to be an industrial park area that too was dark not many street lights. I drove around the parking lot looking for a place to park with light. Only the spots right at the building had lights. In driving around we saw guys drinking in the back of a van which seemed odd […] but they left us alone so we were good. Walked up to the building and under the overhang at the enterance it was poorly light. We almost left. In the lobby it looked nice except for the rock filled water fountain with not much water mostly rocks. Checked in process was fine. Went to the room which was fair but wow the bathroom was big enought for a toilet shower and sink that's it hardly room for a child to use the toliet and open or close the door. The workmanship in the bathroom made it seem dirty. The breakfast room was very poorly lite and the food was not good nor were any of the tables clean. We picked the one with the least mess and ate fast to leave quickly and didn't eat there again. The next morning it seemed that sewage was coming up the bathtub drain it smelled horrible. My wife told the front desk and the guy asked what room then said "OK", thsts it no thsnk you or anything. I was surprised Ramada would allow their name on this hotel. It was clear to me that the owners are trying to make as much money as possible. The way they do this is to turn out the lights, hire unqualified maintainence people and few workers. Read moreGenuine Expedia guest review
"Old Dirty Hotel"
As the title says, I thought it was dirty and old.Genuine Expedia guest review
Was nothing like expected. Room was dirty with beer lids on floor, no trash can, and molded shower curtain. Room was 85 degrees (was switched to another room, it was 75 degrees). The AC lowest setting was 75 degrees and the unit was very hot to touch. The room temperature never got below 75 degrees. Staff was rude. Disappointed that check in was not […] until 4:00pm, had to arrive at concert by 5:00pm - so had to get ready in a hot room! Was booked for a two days, but stayed only the first night because it was too late to find another hotel, checked out first thing the next morning and requested a refund. Read moreGenuine Expedia guest review
"Quick excursion for my kids (6 & 8)"
The only requirement was reasonable rates, and a pool. What a surprise. Great rates, two pools, good food from the club, food prices were exceptional, and the chicken breast sandwich was 5 star, coffee maker did not work, was replaced within 5, yes 5 minutes with a new one from the box. staff was most friendly, and parking close to the door. Could not […] be more pleased with the accomodations. Only negative, I missed my turn-off to the hotel, and had to ask directions, but what the heck, I'm a guy. Read moreGenuine Expedia guest review
"An OK Hotel"
Stayed here to go to Worlds of Fun. Very easy access to Interstate. In an industrial park area. Near a few fast food restaurants and a Quick Trip which was nice. The rooms were somewhat updated. However, there was toothpaste on the bathroom wall and found hairs on the toilet and 2 of the towels. So housekeeping was lacking a little. Breakfast was ok, […] typical contenental breakfast. Staff was nice. I would stay here again on my next trip. Overall, a typical hotel. Read moreGenuine Hotels.com guest review
"Great hotel for the price"
Good stay, would stay here again for sure.Friendly helpful staff. Shuttle for the kids to WOF.Genuine Expedia guest review
Hotel was in an industrial area. It was not inviting. The paintings and general décor was really tasteless. The room and entire hotel was very clean. The lotion in the room had already been used. The employees were very nice and courteous although the desk clerks were not as friendly as the rest of the staff. They seemed kind of bored. The shallow end […] of the pool was inside and shaded. My 5 yr old was cold and couldn't stay in long. The 'breakfast buffet' was horrible and even my 5 yr old hated it and did not want to go back. The bar and grill was very nice and the waitress was excellent. Read moreGenuine Expedia guest review
"Would not recommend"
The room was not ready when we got there we had to wait over 30 mins to check in and check in time was at 4:00 pm other guests had to also wait. We were in Kansas City to attend a sporting event. We stayed at this hotel because they offered a free shuttle to the game. The shuttle ran at the drivers leisure not the guest they left us stranded. To me […] it should run at the guest request. We spent good money for our tickets and had to leave the event early to catch the shuttle i should not have to do that. I felt the guests did not matter what they wanted. The shower rod fell off in the bathroom and the bathroom light did not work. We felt the hotel was greatly under staffed. Read moreGenuine Expedia guest review
"Close to Worlds of Fun, but not worth it."
Went to check in and we were way to early, check in was not until 4pm which I did not realize (my fault) but none the less thought that was a late time. The front desk attendant was very blunt about the late check in time and not very friendly. So we left and came back after we went to the park to check in. I was told by the desk clerk that the two […] rooms we reserved we exactly the same and that they had refrigerators. We get to the rooms and one was a king bed room with no fridge and the other was a two double bed room with a fridge, now how are these rooms the same???? At about 7pm very loud loud bass music was coming from downstairs, let me say again.. very LOUD! We let it go on for awhile. We called to see about the missing fridge, the desk clerk said he would have someone bring one up, never happened. I called again about the fridge and to see how long the loud music would be playing... the desk clerk said he talked to someone about the fridge already and the music would be playing until 3am!!! Never got the fridge and had to sleep with the Tv on to drowned out the loud booming music. The rooms need updating and a better staff. Not a very good stay. Read moreGenuine Expedia guest review
I have travelled a lot even stayed in developing countries that had better accommodations. Front desk phone didn't pick up, safe wouldn't open with no mgr to assist. Mgr was to call upon return but never did. Vending machine pulled from floor indicating lack of business. Everything was dirty inc bathroom and doors were sticky from the grime. Only saw […] like three workers for the entire hotel. Staff was pleasant but they can only do so much. Felt like I was staying in abandoned building. I wouldn't recommend this hotel. Read moreGenuine Hotels.com guest review
"No a good hotel."
The tub was stopped up. We did not have enough towels for the people we made the reservation for. There was no way to contact the front desk from our room. They were out of food and supplies for the breakfast. The staff at the front desk were rude and did not care about helping with anything.Genuine Hotels.com guest review
This hotel is absolutely horrible. We had called ahead and asked about early check in as we were wanting to use the shuttle to go to Worlds of Fun, however the shuttle only ran at 10am and noon. We did get a room prior to check in time, not in time to use shuttle though, that had a shell from a bed bug on the comforter, an old TV when advertised they […] had flat screens. The only way a person would be able to take advantage of the shuttle is if you were staying 2 nights in this nasty hotel. The floors in the elevator, hallways, and rooms needed vacuumed. We found trash under beds, desk, and chair. The bathroom in the first room (we had 2 rooms booked) had feces under the lid as if someone had explosive diarrhea and it was plugged the first time we used it. It took maintenance 3 hours to respond to fix it. Breakfast was terrible. They had 1 lady working the buffet who of course could not keep up, food was brought out cold, long lines formed waiting. We gave up on trying to make waffles. When we first arrived with all our luggage etc. we were told the elevators did not work. One of them would start on floor 1 and go to floor 9 then back to floor 1. As a long line formed the manager suggested we take it to 9 then walk down the steps to 6 as that was closer! duh! As the frustration built the manager started to cuss and walked away. We were told we could bring a small grill and grill only to be told that we could not, I had double checked this twice with staff. NEVER AGAIN! Read moreGenuine Expedia guest review
Hotel was close to everything we needed to do/go. Staff was courteous. The availability of the items for the continental breakfast needs improvement. Disappointed that no 'discounts' were available to Schlitterbaun, even though there was advertising all over the hotel lobby indicating discounts available "here."Genuine Hotels.com guest review
"WILL NOT STAY HERE AGAIN!"
THIS IS NOT A 3 STAR HOTEL BY ANY STRETCH OF IMAGINATION! They were not friendly, breakfast was 'cafeteria' style. One waffle machine, took 25 min standing in line to make my own. Donuts and muffins were still frozen. Used the shuttle to worlds of fun.....they forgot to pick us up!! Hotel had a smell, and the pictures on line are NOT of the same ho […] tel! Read moreGenuine Hotels.com guest review
"On the Edge of Nowhere"
This has the feel of an older hotel that has been "remodeled": the rooms are large and the indoor/outdoor pool was a good size, but the remodel was poorly executed so it made the whole place feel cheap. Located on the edge of an office park, arriving on a Monday evening the whole place felt a little like a ghost town. Breakfast was nice, the employees […] nice enough. Read moreGenuine Expedia guest review
I wouldn't recommend this hotel! The first room smelled of cigarette smoke, air and tv didn't work. They put us in a different room. It was dirty, bathtub didn't drain, toilet broke, Internet wouldn't work, no hotel guide, and the grossest thing was when I went to bed there was chewed gum stuck to the headboard. The breakfast that was included had no […] food so we went to a restaurant to eat. Read moreGenuine Expedia guest review
The front desk people were not accommodating. We waited 2 hrs. before we got a room, while other guest checked in and got there rooms. Would not return.Genuine Hotels.com guest review
"Industrial Business district"
The hotel was OK....hotel needed to hire more help when at full capacity. We stayed 4 nights and it took two nights for our room to be cleaned. They need someone in the breakfast area..TIMES>>>....kids touching food with their hands, adults coughing and sneezing over open food; they even ran out of food. Cheap price so we got what we paid for.Genuine Hotels.com guest review
"outdated, needs fase lift"
Should of been cheaper considering the condition of the place. old outdated TV. At the eggs tasted like eggs.Genuine Hotels.com guest review
"Adequate room, industrial part of town"
This Ramada was in a strange part of town, like nothing I have ever seen. We passed recycling centers, shipping companies, and indescribable businesses. It was unpleasant to drive through the area approaching the hotel. This rundown hotel was like on an island in the middle of these businesses. On the weekend, it was full of familes with coolers, apparently […] headed to a water park. By Sunday evening, the parking lot was almost empty. During the week, it looked like people who are working out of town stay there--construction or corporate employees from the area businesses. The pool was horrible. The water was cold and a crude, discolored glass garage-type door hung over the pool, separating the indoor and outdoor areas. On the weekend the pool was full of children, no adults braved the cold. It was not a bad drive to downtown where my son lives, but the only thing to do in the area, would be to eat at a couple of fast food restaurants on the main road. The breakfast was good enough and I am a fairly picky vegetarian. Hotel staff members were nice. When we could not get a cot, the man offered another room. Read moreGenuine Expedia guest review
I was very disappointed in my stay. The room felt very cramped. We were on the 7th floor and it was very warm, it took a while for our room to cool down and then we still had the air conditioner set on 70 all night. There wasn't any water pressure in the shower or sink, while showering the water temperature went back and forth between warm and cold. […] The elevator would close on people before they got into the actual elevator. We went to the bar to eat and we all got our food at different times, the londest taking an hour, and the orders were wrong. The waitress was very nice about it and compensated us, so we were pleased with her service. The continental breakfast opened at 7am, we were there by 7:30 and almost all of the warm food was gone. There was also a lot of trash in the garbage cans outside, to the point they were overflowing and garbage was being set on top of the container and on the ground. Read moreGenuine Hotels.com guest review
"This hotel needs some work. Ok for sleeping."
This hotel has a lot of cosmetic issues. Not very clean either. We won't be back.Genuine Expedia guest review
Reverting was outdated! It states there is wifi and that never worked! The bathroom in our room had really old fixtures, making the shower almost impossible to turn on( had to call front desk)! There were no plugs working to charge your electronic devices ( had to unplug lamp to use plug)! Ugh.... Too many complaints!Genuine Expedia guest review
"Bad breakfast experience."
The hotel was close to our desired destination. However there was only a single waffle iron resulting in long lines. The coffee ran out and the staff was slow to refill the buffet.Genuine Expedia guest review
This place was a joke for the Ramada!Genuine Hotels.com guest review
We were disappointed in our stay, as we got an outdated room. The other half of the hotel had been remodeled and we were in a room that was not. There were stains on the furniture and crap on the walls that hadn't been washed down. There was mold in the grout of the tile in shower. The window view of the dirty lake was not clean (dirty windows as well). […] The room had an odor to it. The computer chair was broken and no ice machine on our floor. The pool was indoor/outdoor but there were people smoking on the interior of the pool side and also someone smoking on the outside portion of pool but with feet hanging in pool with cigarette over the pool. DISGUSTING!!!!! We did tell the staff but they just told us it was allowed outside. They didn't listen to the complaint. We have children and don't need them around smoke!!!! Anyways, the buffet was unflavorful and the one buffet employee was told of empty juice at 8 am and said no mas. I told another one and she went and got more to fill. The outside of the hotel was also filthy, for being a business hotel it was a mess. I would not have even given it a 2 1/2 star rating. The staff was accomadating when I asked for extra towels, etc and they were friendly. I just felt overall the hotel could have used more cleanliness Read moreGenuine Expedia guest review
"Low cost hotel in a quiet area"
We almost canceled our reservations after reading all the bad reviews on Expedia. I can't speak for the authenticity of those reviews, but I can say we saw nothing like what was described by so many. The room was fine, the pool was cold, but clean. The interaction we had with staff was positive. The free breakfast was adequate. It was everything one […] should expect from a $70 per night hotel. The one negative I did witness were the guest coming down for breakfast expecting it to be fully stocked the second they got there. Every time the staff filled the hot food, it would be eaten up. What is the staff suppose to do about that. The hotel could definitely use some upgrades, but that is why it is as cheap as it is. You get what you pay for. Read moreGenuine Expedia guest review
"What a joke."
We've always stayed at Ramada Hotels in the past, but we are reconsidering a different chain next time we travel. Our shower didn't work, the Wi-Fi didn't work, the breakfast was the same biscuits and gravy all three mornings we were there and there was never enough food for the guests (we also arrived to breakfast at starting time). The hotel was holding […] a "Quinceanera" the Saturday night we stayed, we could hear the music thumping through the floor until 2AM (we were on the 7th floor). I had to call the front desk to complain of teenage boys running through the hallways from midnight-3AM. Nothing was done about the issue, it continued. The hotel was not the cleanest, our room definitely was not. The bedding was stained, the carpet was filthy, the ceiling was falling apart, etc. I am VERY disappointed. For the money this hotel charges, we should have stayed at a 5 star resort! Read moreGenuine Expedia guest review
"Okay but disappointing for a Ramada."
Our room was clean, the lobby and conference areas were nice but for a Ramada it was a little dumpy. Our stay was fine but it was no better than Super 8 or Motel 6. The continental breakfast was good. If your not spending a lot of time in your room and do not want anything fancy it will definitely work.Genuine Expedia guest review
"The reviews are true!!!"
We didn't listen to the negative reviews listed for the Ramada Kansas City Convention Center. We thought "It's a Ramada- surely they have the same standards for all their hotels." We were wrong!! From the moment we drove into the parking lot we knew we were in trouble. Basically run down; past its prime. The outside of the building from the landscaping […] to the building itself was worn out, old looking & the texture on the side of building was falling off. The 8 cars in the parking lot (that would normally hold hundreds) was another sure sign that this hotel was not what we had envisioned for a Ramada. Since we had already paid the fees through Expedia we knew we had to go in. We looked around at the lobby & pool area and felt less and less comfortable the more we looked. We picked up the room key and ventured to our room. The halls had an eerie feeling and terrible stench. As we opened the door it screeched like we were entering a room from a horror film. I am not exaggerating! The room stunk, molding was peeled of wall & laying on the floor, a once pretty yellow stuffed chair at the end of the room was covered in stains. We went back to the lobby and checked out. The man at the front desk was very nice but unfortunately the product he is representing can't be defended. I felt bad for him. We called Expedia customer svc; they were very helpful, investigated & told us we will be receiving a full refund. Don't believe the "newly renovated" statement. Read moreGenuine Expedia guest review
"Not what we expected"
Staff was pleasant when we arrived but it has been a long time since i have stayed at such a low quality hotel. This is the first time i have ever written a review on a hotel. Desk lamp didn't work. There was a lamp missing between our beds. The desk chair arm fell off when we sat at the chair. There was no remote for the old tube box tv. The hair dryer […] didn't work and there was no replacement available. Shower curtain rod was nearly falling off. There was a dirty towel in the drawer of the dresser when we arrived. Mattress was soft but the sheets needed to be bleached white. Most concerning was the fact that the hot and cold water lines were reversed in the bathroom. I wouldn't stay here ever again. Read moreGenuine Expedia guest review
I did not enjoy staying in this hotel. We had two lights out in our room, one being the bathroom and the other the main lamp in the room. On top of that, we didn’t have a clock and we weren’t the only ones. I went to the lobby first thing in the morning to ask about getting the light changed in our bathroom and there was a line of people who were missing […] things from their room (iron, hair drier, trashcan, ice box, etc..). The front desk person was very nice, she wrote down my request and said someone would be there by noon to fix it. No one ever showed up and we were there for two more days. The hotel is not in a great part of town and most of the people that were staying there were not the friendliest. The breakfast was cold and seemed old. I will not be staying at this hotel or a Ramada again. Read moreGenuine Expedia guest review
I expected way more for a Ramada and for the amount of money it was very disappointed. I would not recommend nor would I stay again.Genuine Hotels.com guest review
They where remodeling.new carpet new furniture .ice machines where disconnected .only one floor had ice.very clean bedding .tub was stained.I would stay again after remodelGenuine Hotels.com guest review
"Nothing like the reviews I read"
My family of four went to KC for our family vacation at Worlds of Fun/Oceans of Fun and stayed at the Ramada Convention Center in Kansas City for four days and three nights. Prior to our trip, I looked into the reviews previous guests had posted. I was quite concerned to say the least, but the selling point was the free shuttle to the parks. Upon checking […] in (late) Thursday night, we were in our room and unpacked in under five minutes. The staff was very friendly and had everything ready when I got to the desk. The room was nice and more than I expected based on reviews. Our shuttle was scheduled to leave at 10am friday morning, and was waiting for us at 9:45. After a 12 hour day, we were ready for the shuttle to arrive at our scheduled pick up time of 10 pm. It finally arrived at 10:30 after calling to confirm he was on his way. The park is five minutes from the hotel. Saturday was waterpark day and the shuttles were on time both ways. The Hotel pool was nice and clean, contrary to previous reviews, but the kids said it wasn't heated. The indoor/outdoor pool advertised is actually one pool separated by a roll up garage type door. Breakfast wasn't terrible, but I would recommend getting there early. There is one waffle machine and the line gets quite long after 8. The staff did their best to keep food stocked, but with the large amount of people it was difficult getting biscuits at the same time as the gravy was out and sausage at the same time as eggs. Checkout was a breeze. Read moreGenuine Expedia guest review
"nice for price"
worked good for are trip in between worlds of fun and crown centerGenuine Expedia guest review
"This hotel is in an industrial park"
Hotel was in an industrial park so nothing within walking distance. General condition was a bit run down. The room was decent but I can't say much for the service. When the housekeeper came to clean one day, we were getting ready to go out so we asked her to come back but she never did.Genuine Hotels.com guest review
"Worst hotel ever"
It was dirty. The service sucked and no one spoke English. It was next to the ghetto. They didn't do maintenance even the outside of the hotel is dirty. I will never stay at Ramada again.Genuine Hotels.com guest review
The hotel appeared clean and the housekeeping staff was friendly and courteous. However the hallways and rooms had a very bad odor. Also the room we asked for was 2 queen beds and we got 2 doubles. The breakfast was good and plentiful.Genuine Hotels.com guest review
"Close to worlds of fun. Older hotel."
Breakfast was decent. Looked like we were staying in the hood. Staff was hard looking and unprofessional.Genuine Expedia guest review
"This hotel needs to be remodeled"
As I drove up I was worried about the location. The safety of my vehicle outside. As I checked in and was given the key, directed by the front desk I smelled a strong urine aroma. I proceeded to my room 667 walked in stood there and thought I should drive to my destination. I placed my things down and looked in the bathroom and the tub was filthy. I […] sat on the bed as Hotel.com advised last minute cancellation would cost me more than what was paid for the room. An inside thought told me to look down and when I did the bed literally had stains!! I called the front desk and his response was to change the outer sheet! I moved to the next room 669 and long and behold this bathroom was WORST THAN THE FIRST ONE. The lady used the same towel to clean the toilet as she did the tub!! I have NEVER FELT SO VIOLATED!! I was told the pool would close at 10p.m., and the noise would stop. I was awaken out of my sleep at 12:35a.m., to what I thought was a lady being attacked, but it was people running around partying and swimming after Shane(front desk) stated the pool would be closed!!! Horrible experience I would has rather slept in my car along the side of the road. Read moreGenuine Hotels.com guest review
"ok price for an ok hotel"
The hotel staff was very nice. The entry seems to have been updated recently. The rest of the hotel is in need of a major remodel. The cleaning staff did a decent job with what they have to work with, but no one could overcome the age of this place. We took advantage of the breakfast one day and while convenient, we opted out the second day. Location […] was great for WOF and OOF which is why we chose it. Will pay more for a updated hotel our next trip. Read moreGenuine Expedia guest review
Rooms very nicr size, beds were awesome. Nice pool indoor & outdoor. Good contential breakfast. Service desk people nice & very helpful. I would stay here again. Not a lot of traffice or noise- good place to relax.Genuine Hotels.com guest review
"OK for an overnight"
We stayed here for an overnight and that's about as long as I would stay if I had to go back. The outside looks very sketchy and old, but its in an industrial location so that is to be expected. The lobby was nothing special. The woman at the front desk was less than helpful. We were looking for things to do in KC as we had never been there before, […] things to do, where to eat. She sent us down the street to the fast food restaurants! We had to probe her to get details on the Plaza and Power & Light district and how to get there. The room smelled musty (and kind of like tortillas). There was about a 2 inch gap under the door and about an inch on the sides. The A/C unit was LOUD. Stains on the chairs. Mismatched doorknobs in the bathroom. Not great, but it did the trick for just a few hours sleep needed. Certainly not worth the regular $94/night rate. Read moreGenuine Hotels.com guest review
Some of the front desk employees are rude to customers. At the restaurant the food was terrible and the bartender refused to make it right!Genuine Hotels.com guest review
Shuttle service.......HORRIBLE!!!!!!!Genuine Hotels.com guest review
A pit. It smelled. No AC in the hallways. Seedy. AC in the room didn't cool. No garbage cans in either room (we had 2 rooms). Had to call twice to have them delivered. 2 sets of towels for 3 people; they knew how many guests were in the room. Breakfast was barely edible. Kept running out of food; slow to re-stock. Overflowing garbage cans in the breakfast […] room. The lake was a filthy pond. Had to exert great strength to turn on the shower. One of the worst places I've ever stayed. Read moreGenuine Hotels.com guest review
I was not happy with my choice of the hotel, service was poor, and overall cleanliness of the hotel other than the room was not that good.Genuine Hotels.com guest review
"Nice hotel at a nice deal"
My kids and I stayed here for our trip to worlds of fun and oceans of fun. The room was clean and the staff was friendly. Nice pool too! It was a nice place to stay and close to the the amusement park and other places. With 3 kids, the variety at breakfast was a plus. We would definitely stay here again.Genuine Hotels.com guest review
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