All hotels in Kansas City, Missouri, United States of America
1 room, 2 adults
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1601 N Universal Ave, I-435 & Front Street-Exit 57, Kansas City, MO, 64120, United States of America, ‏‎855-239-9481
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Hotels.com reviewsTripAdvisor reviews
2.7 / 5Fair

Score breakdown (from 700 reviews)

  • Location
    Location is ok
  • Food
    Food is not good
  • Cleanliness
    Dirty
  • Room
    Room is not nice
  • Amenities
    Bad amenities
  • Wellness
    Poor wellness & sports facilities
1.0 / 5Poor
"Gone downhill!"
Did not receive room requested on first floor; had to change rooms from third floor to ninth floor because air conditioner broken; then water problems in bathroom on ninth floor room.
Genuine Expedia guest review
Other trip Aug 25, 2015
Sharon
US
3.0 / 5Good
"Middle of industrial area"
Blocked drain got moved to another room, wifi doesn't work well on that side of the hotel
Genuine Expedia guest review
Other trip Aug 22, 2015
A Traveler
US
4.0 / 5Excellent
"Close to "World's of Fun""
Everything was fine. Room was clean, needs updating though. Hard to find the hotel, the sign is behind some trees/shrubs.The hotel was booked for the weekend so there were a lot people hanging around especially in the parking lot drinking. There was a motorcycle club having a get together of some sort, so needless to say the motorcycles made a lot of noise.
Genuine Hotels.com guest review
1 night family trip Aug 15, 2015
Julie
US
3.0 / 5Good
"Nice room"
Nice room but the bathroom needed to be updated.. We stayed just for the night. When we tried to shower there wasn't any shampoo in the room and we were told breakfast was till 10:30 when it's really 10am. Was disappointed when we went to go get breakfast
Genuine Expedia guest review
Other trip Aug 21, 2015
Ticia
US
2.0 / 5Fair
Was fine for the price. Tv was broken. called maintenance who came right away. he reached behind the tv, unplugged it and turned it on. it worked so that's all that masters I guess. the room keys wouldn't work the 2nd day. Everyone was friendly and helpful.
Genuine Hotels.com guest review
2 night family trip Aug 12, 2015
A Traveler
US
1.0 / 5Poor
"Hotel in business district"
The air conditioner was set on 64 and never cooked off the entire night. The blow dryer/outlet in bathroom didn't work. Could not even use my flat iron in the bathroom. Only 1 light worked in the room. Not a good experience
Genuine Expedia guest review
Other trip Aug 15, 2015
A Traveler
US
1.0 / 5Poor
"Hotel infrastructure falling apart, bad service"
If you are on a budget and do not mind noise, bad service, fire alarm sound all night long, unfriendly front desk people, uncaring management, HORRIBLE bathrooms, and a scary area, I guess you should go ahead and book in this hotel.
Genuine Expedia guest review
Other trip Aug 15, 2015
A Traveler
US
4.0 / 5Excellent
Besides no fridge or microwave in the room it wasn't bad for the money.
Genuine Expedia guest review
Other trip Aug 14, 2015
A Traveler
US
4.0 / 5Excellent
The stay was definitely above average. The room was great with a beautiful view of the "lake". However, the internet coverage within the rooms was not the best and I had to search all over for an ice machine and I eventually just gave up. Overall enjoyable stay and clean hotel
Genuine Hotels.com guest review
1 night trip Aug 10, 2015
Derek
US
4.0 / 5Excellent
Great for public transportation bus stops in front of property. Few options for meals.
Genuine Hotels.com guest review
3 night romance trip Jul 30, 2015
Vanessa
US
3.0 / 5Good
"If rooms were cleaned better would be much better"
Perfect location for world's of fun. Stayed two nights had two rooms King bed room was nice pretty clean. double bed room was very dirty! coffee maker still had old coffee grounds. floor dirty. several faucets in public restrooms wouldn't turn on
Genuine Hotels.com guest review
2 night family trip Aug 7, 2015
Derrick
US
1.0 / 5Poor
"Disappointed :("
Hotel is very rundown, pool felt icky. Broken windows, grime. Rust stains in our tub, a/c had to be running the whole time or room got hot. We were very disappointed.
Genuine Hotels.com guest review
2 night family trip Aug 6, 2015
A Traveler
US
1.0 / 5Poor
"Not a Satisfied Customer Overall"
My friend & I had made prior reservations for a month in advance & had to wait to check in by 4 p.m. We were in town for the Kenny Chesney & Jason Aldean concert & wanted to check in early. We traveled 2 1/2 hours for this concert & it was to start at 4:30 that afternoon. We wanted to be able to freshin up before hand. I called the hotel on our way & the girl at the front desk said if I called back around 1:30 she would check & see if our room was ready. Well we made it into town by that time so we went to the hotel to check & she said that our room wasn't ready yet, so we went across the way to grab a bite to eat & then came back about 30 minutes later, still our room was not ready, meanwhile the other girl at the desk was checking someone else into their room so I asked if there were anymore rooms available & she checked but wasn't too app to helping us out. She called & located us a room on the bottom floor. She was rude about helping us out from the beginning. We went to our room & it was not very clean, the blinds didn't work properly so we had to call down to get the maintenance man to come fix it & he took forever to come fix it. The room was dirty feeling, didn't smell too good but we ended up taken it cuz we had no other choice. Was not very pleased with this hotel. We went down for breakfast the next morning & had to wait in line for our waffles & toast. Was not impressed with the breakfast bar either. The bar closed way too soon the night before.
Genuine Hotels.com guest review
1 night trip with friends Aug 1, 2015
Tina
US
1.0 / 5Poor
"Disappointed!!!!!"
Shirleane M.(front desk) was very helpful and nice!!! The hotel itself is in dire need of repairs and cleaning!!!!!!! To not have (advertized) air conditioning and wifi was unacceptable!!!!
Genuine Hotels.com guest review
3 night family trip Aug 2, 2015
Cathy
US
5.0 / 5Outstanding
Very nice hotel! We booked online last minute and I called and they let us check in at 1pm instead of like 4pm. Staff was very friendly and helpful. Breakfast was ok nothing spectacular but still good! The room was very clean. Beds were a little uncomfortable but not horrible. Will definitely stay here again!
Genuine Hotels.com guest review
1 night trip with friends Aug 1, 2015
James
US
1.0 / 5Poor
"Unpleasant stay"
The lobby was dirty, fountain was filthy. Second floor ceiling tiles were wet and falling. Our room's carpet was badly stained. Parking lot had litter. Will not plan on staying in Howard Johnsons again.
Genuine Hotels.com guest review
1 night family trip Jul 20, 2015
A Traveler
US
1.0 / 5Poor
"Never stay here"
I was very disappointed in the hotel. First, I was told it was a three star rating. There was mold all over the bathroom. Trash all in the hallways. It had a terrible oder, my son had to take his allegery meds due to the moldy smells. He coughed all night long until we got him out of the hotel. I asked about the area and was told it was in a good neighborhood. When I'm told by the front desk to remove everything from the car because of incidents of breaking the car windows. I specifically asked the representive on the phone about the area. I was traveling by myself with 4 children 11 and under. Secondly, I asked three times how far the hotel was from the water park. I was told no more than 15 min., under 15 min. it's very close. It was 38 min away. I was driving at 10pm with my small children only to arrive at this dump. I also told her I did not want to stay at a Ramada Inn. Guess what the Howard Johnson put a paper sign over the Ramada Inn sign!
Genuine Hotels.com guest review
2 night family trip Jul 31, 2015
Michelle
US
5.0 / 5Outstanding
Room was clean and cool. Staff was polite. Only complaint was the wait for breakfast. A second waffle maker would have made breakfast a lot quicker!
Genuine Hotels.com guest review
1 night family trip Jul 31, 2015
A Traveler
US
4.0 / 5Excellent
Very relaxing and in a nice, solitary location. Hotel mgr. Jim was very nice/helpful- he is to be commended/rewarded.... I give the hotel an A rating
Genuine Hotels.com guest review
3 night family trip Jul 26, 2015
Wendell
US
2.0 / 5Fair
This hotel was not clean the rooms were dirty at all is very outdated.
Genuine Hotels.com guest review
2 night business trip Apr 17, 2015
Lisa
US
1.0 / 5Poor
"Disappointed"
This hotel is located in a very industrial area of Kansas City surrounded by corporate buildings. While that's not at all the issue (actually 5 minutes away from downtown), the hotel was recently bought out and changed from a Ramada to Howard Johnson & I expected newer rooms and a nicer hotel as most of them are renovated. On the contrary, the entire hotel looks very old and used. No microwave or refrigerator in rooms as I was told there would be. Tub was slippery and corroded! Continental breakfast was bad! The OJ was y watered down and there was no microwave to warm up your oatmeal. The woman gave me a pot of hot water to use. All they served was white bread, muffins, cereal (if there was milk) and waffles which were gone so quick because that's the best thing they had. They offered a menu to order from which was overpriced for what they served. The gym was located in a hidden room with very old wall paper, falling ceilings and 4 machines which only half were functional because they kept saying there was no battery. The cable was terrible. Half the channels were permanently on mute so even if there was a good show on, there was no sound! The bathroom in the lobby was falling apart. In all, the hotel served one purpose: a place to sleep in. If you could get a hotel for the same price, closer to downtown, I would highly recommend doing that. I have stayed at much nicer hotels for the same price or $5 more per night.
Genuine Hotels.com guest review
4 night business trip Jul 29, 2015
A Traveler
US
4.0 / 5Excellent
"Kc stay"
Bathtub no stopper for bath Grounds needs lot of upkeep Staff was very helpful Beds were comfortable and clean
Genuine Hotels.com guest review
2 night family trip Jul 31, 2015
Denise
US
1.0 / 5Poor
"HORRIBLE place - keep looking!!"
HORRIBLE!!! Needs to be updated horribly; the staff on Saturday (8/1) was very rude; called the front desk 7 times for assistance hooking up playstation to TV to only be told on the 7th time the TV wasn't compatible (yes it was, but the TV didn't work properly); called the front desk 3 times for blankets for the rollaway bed but finally went to front desk at 11:30 pm and got them ourselves; "breakfast" was horrible!!! A few cereal choices, bread/bagels and a waffle maker that took forever and they tasted awful. There was fruit but was not fresh. When we checked out we weren't even asked how our stay was - Jim @ the front desk just said "you're all set". Didn't even offer a receipt for the stay and one was not left under the door. I can hardly wait to see what I was charged on my cc. The only positive thing was it was a short 10 min drive to the Stadium where we were going. Do NOT recommend anyone stay here. I know I definitely will not stay here again and will not recommend it to anyone.
Genuine Hotels.com guest review
1 night family trip Aug 1, 2015
Michelle
US
2.0 / 5Fair
"Family Trip"
The staff was excellent. The internet was horrible! It was unusable! The facility seemed to be a little run down in certain areas. Needs a lot of attention. No fridge or microwave? We would not return.
Genuine Expedia guest review
Other trip Aug 3, 2015
Victor
US
5.0 / 5Outstanding
"Very nice hotel!"
We enjoyed the hotel accommodations very much. We had trouble getting both rooms cleaned on the same days, but the hotel was nice and the food in the restaurant was excellent. We enjoyed our stay and found it to be very reasonably priced. We thank you for the extra effort given to meet our needs.
Genuine Hotels.com guest review
4 night business trip Jul 22, 2015
Mickelsen
US
5.0 / 5Outstanding
The stay was nice! Some of the utilities were rickety, but overall, I would stay again! I'm only 21, it was in the budget for a concert my boyfriend and I went to!
Genuine Hotels.com guest review
1 night romance trip Jul 31, 2015
Hallie
US
3.0 / 5Good
woluld give us an extra rollaway bed or bedding for a third child- even though we had reservations for 3 kids and 2 adults. Had to sleep on a makeshift bed of 2 chairs put together. not the best for a 9 year old. Bathtub took 1 hour to drain. Hotel little aged by the looks of the repaired damaged ceilings and peeling wallpaper. But comfortable. Breakfast was not very good- as it was continetail.Had to pay for the good breakfast I guess.
Genuine Hotels.com guest review
1 night trip Jul 31, 2015
A Traveler
US
5.0 / 5Outstanding
Friendly staff. Nice hotel. No shuttle service available on the night of a big concert at the stadium, even though they had a shuttle.
Genuine Hotels.com guest review
1 night trip with friends Jul 28, 2015
A Traveler
US
3.0 / 5Good
it was ok, not great, but fine for price. little oudated and very hot on 9th floor and seemed hot in lobby areas, but was 100 degree day.
Genuine Expedia guest review
Other trip Aug 3, 2015
A Traveler
US
4.0 / 5Excellent
"Great Price for Area"
Good stay for the Price. Entrance sign needs attention, hard to see at night
Genuine Hotels.com guest review
1 night business trip Jul 20, 2015
Delester
US
2.0 / 5Fair
They did not vacuum our room or change sheets. It was gross. I had to ask them twice to complete the task.
Genuine Hotels.com guest review
2 night family trip Jul 24, 2015
Carolyn
US
4.0 / 5Excellent
"Cheap"
I got a room with 2 beds family of 5 it was alright smelled really humid in the hallway but other than that it was ok my kids really liked the pool and the price was super cheap
Genuine Hotels.com guest review
3 night family trip Jul 27, 2015
Juana
US
4.0 / 5Excellent
"Good hideaway."
This is an older hotel, kept up okay, not kept like new. Nice beds and bedding. We had a nice view from our room. It's a good mile or two from any convenience shops or food places, but they have a restaurant and bar on site. It is not near much of anything. There is a pond behind it, with geese all around, and a park bench too. Nobody seems to know about it. Very peaceful calm place to just hang out. We loved the pool! It is both indoor and outdoor, and 10 feet deep! no diving board though. We went there to use as a landing place from going to Worlds of Fun. Although it is further than many other motels, we could see the roller coasters from our 6th floor window. I did see bus service from our hotel, so it's possible to get anywhere in town, but a car helps a lot.
Genuine Expedia guest review
Other trip Aug 1, 2015
Nick
US
1.0 / 5Poor
"you get what you pay for"
A/c did not cool room off the whole three nights we were there. There was mold in the room. The tv would only pick up three stations. Pool was filthy ...both inside and out. If I knew this was a hotel transitioning between companies we probably would have stayed away. We were in town for a concert, and in stead of coming back and staying the hotel one more night...we drove the 9 hours back home right after the concert.
Genuine Hotels.com guest review
3 night family trip Jul 26, 2015
Darren
US
1.0 / 5Poor
"Dirty hotel"
Bathroom had hair all over, dirty windows, tv didn't work properly, no hair dryer, carpet was dirty in room and halls, shower curtain rod broken and leaked, some lights didn't work, no alarm clock, doors had scews holding them together. Staff was friendly and helpful, nice views of lake, but do not stay here.
Genuine Expedia guest review
Other trip Jul 30, 2015
KW
US
4.0 / 5Excellent
"Great Stay!"
This motel is hidden away from traffic. It is easy to get to from Kauffman Stadium, Arrowhead Stadium, and Worlds/Oceans of Fun! It is obvious, even from their temporary sign, that they are in a transformation stage. However, we found all areas to be very nice. Our room was large and very clean! The price was excellent!
Genuine Hotels.com guest review
1 night family trip Jul 24, 2015
A Traveler
US
1.0 / 5Poor
The hotel itself was in bad shape. Bathrooms were a joke and the lobby smelled horrible.
Genuine Hotels.com guest review
2 night romance trip Jul 20, 2015
A Traveler
US
4.0 / 5Excellent
"Good Value for Kansas City!"
Incredibly nice staff and safe neighborhood. Hotel is a little run down , but it is apparent that updating is in progress. It was clean however, and our beds comfy. Continental breakfast was meager, but you can also order a hot bfast there off of the menu. There is also a WaffleHouse, Denny's, and McD's close by. Johnny C's Deli is a great lunch spot near there as well. We travel to KC a lot and the value of this hotel cannot be beat! Great price!!!
Genuine Hotels.com guest review
2 night family trip Jul 20, 2015
Jennifer
US
3.0 / 5Good
We were disappointed with the fact that our room was so hot. The air conditioning did not cool the room, and it made it uncomfortable to sleep. At check-in, we gave the clerk the card we wanted used to pay for the room and they charged the wrong card and never gave us a receipt.
Genuine Hotels.com guest review
3 night family trip Jul 16, 2015
Shaun
US
3.0 / 5Good
"Roz the housekeeper is the best"
The housekeeper rozz was the best she went out if her way for my mom and I while the manager on duty Sunday was not pleasant I could tell she does not like her job... My advice to her.. Then find a new job... The hotel it's self is clean and it is nice but it is also ran down... The neighbor hood is awful... But thanks for all that roz did for us... The kitchen food was so gross and your bartenders should not drink while there working.. Thank you
Genuine Hotels.com guest review
2 night family trip Jul 17, 2015
heather
US
1.0 / 5Poor
"Will never go here again"
Will never stay here again. The door did not shut all the way and you could see out the cracks into the hallway. Therefore leaving me feeling unsafe. Then there were people running/walking/talking LOUDLY down the hallway ALL night. I called once to report it but the matter did not get solved.
Genuine Hotels.com guest review
1 night family trip Jul 17, 2015
A Traveler
US
4.0 / 5Excellent
It was a nice hotel for the most part. Didn't like the fact that it was pretty much in the middle of nowhere and there isn't a lot of social or food places near by
Genuine Expedia guest review
Other trip Jul 20, 2015
Brittany
US
3.0 / 5Good
The hotel was clean but could use some updating. The neighborhood was a little uncomfortable because of the bar patrons. Breakfast was overcrowded and chaotic, so we went out to eat. The outdoor pool was open until almost midnight with people screaming and shouting. It was fine for two night but I would prefer to stay somewhere else next time.
Genuine Expedia guest review
Other trip Jul 20, 2015
A Traveler
US
4.0 / 5Excellent
Hotel was comfortable but not the cleanest. Great price!
Genuine Hotels.com guest review
6 night family trip Jul 11, 2015
Patrick
US
5.0 / 5Outstanding
"Would visit again for sure!"
Great hotel for the family. Awesome employees. I will definitely stay there again.
Genuine Hotels.com guest review
2 night family trip Jul 15, 2015
Jennifer
US
3.0 / 5Good
This was the worst hotel I have ever been in. The only good thing was the pool area. There was suppose to be a rollaway bed in the room. It took an hour to get it and I am glad we got there early. The AC wasn't working correctly so you either froze or had to shut it off. The wi-fi wouldn't work and the free breakfast was basically cereal and waffles. Was this Howard-Johnson or Ramada? We were not sure because there were two signs.
Genuine Hotels.com guest review
1 night family trip Jun 27, 2015
A Traveler
US
3.0 / 5Good
"New favorite place to stay"
Staff was amazing and we will go back. It was close to the parks and short distance from the plaza. Loved it!!
Genuine Hotels.com guest review
1 night family trip Jul 12, 2015
Jodie
US
2.0 / 5Fair
"July 2015"
The staff was very friendly, however the condition of the hotel was pretty poor. The room was not completely clean, the bathroom sink was about to fall out, and our toilet was running almost the entire time. Breakfast was not a pleasant experience with only one waffle maker it was next to impossible to get one, and the rest of the options were not that great. Overall if you need a cheap place to sleep it will work.
Genuine Hotels.com guest review
3 night family trip Jul 8, 2015
Amber
US
4.0 / 5Excellent
"Clean, comfortable and friendly"
We stayed two nights for a family vacation. The room was clean, nice and very comfortable. The staff was friendly. There were some parts of the hotel that needed a little more attention. The breakfast was decent, but left a lot to be desired. The pool was nice and clean. Our friends came and booked a room the second night and enjoyed their stay as well.
Genuine Hotels.com guest review
2 night family trip Jul 9, 2015
Brandon
US
3.0 / 5Good
"Ok"
It was ok
Genuine Hotels.com guest review
2 night trip Jul 10, 2015
A Traveler
US
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