DoubleTree by Hilton Colorado Springs - Colorado Springs

Always excellent, but... breakfast buffet was cold first day of stay so we ate breakfast out, grass outside balcony sliding door was full of pet excrement some one should pick-up, pretty thick!

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Genuine Hotels.com guest review

Very noisey and old. Not updated. Old and dated. Noisey faucets and dingy. For the price it was not worth it!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel was very nice, however there were a few things that kinda upset us... When we checked in we upgraded to a King Size, they forgot to switch the room keys so when we got to our room our door wouldn't open. So we had to walk all the way around the hotel to the front desk and have them switch the keys. Second we did a load of laundry and when […] we used the dryer it didn't dry our clothes at all... We actually ran it 3 times and they still wern't dry. That was even after we talked to the lead maintenance guy. Then that same day, after we finially let our clothes air dry we got to go site seeing, and when we came back to the hotel our key cards wouldn't work again.... So again we had to walk around the hotel to the front desk and the guy at the front dest told us they set them to expire despite I had paid for 3 nights and this was going to be our 3rd night... so they expired one night early... The rooms were nice looking but the beds were pretty uncomfortable, kinda like kids have been jumping on them a lot! It was hard to fall asleep and to stay asleep. I think next time I will probably stay at a different hotel but in the same area. Read more

Genuine Hotels.com guest review

Very clean. Love the cookies.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

ok experience

Genuine Hotels.com guest review

great

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel is old, needs new bathroom remodeling. Doors and Hallways are old needs new carpet and New paint. Probably one of the better hotels in the area but needs work

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Genuine Hotels.com guest review

The hotel was nice and the staff was nice. The restaurant had a little trouble getting a simple order correct, but the staff was very courteous. The hotel was extremely HOT. We seldom needed to use the heat in our room. The last morning we we there, the fire alarms were going off on our floor...repeatedly...the last time the staff was unaware that the […] alarms were sounding until we called the desk. This does not make for good sleeping, as it occurred early in the a.m., but I'm glad the alarms were working, Read more

Genuine Hotels.com guest review

Great, wish it would have had free wifi

Genuine Hotels.com guest review

I had a great vacation in Colorado Springs. The Doubletree was a great choice for my stay. Accommodations were also great. I did have one complaint though, for breakfast to have been $16 a person, the food sucked. Despite that, I would stay there again but make another choice for my breakfast.

Genuine Expedia guest review

The gentleman at the front desk did an excellent job welcoming us. The room was very comfortable.

Genuine Expedia guest review

Went for a trip for Thanksgiving and have stayed with this hotel before. The rooms were very clean and the beds were comfortable. They didn't have cookies when I checked in (love those things!), but they were gracious and got them to us whenever they came in. Went to the lounge and ate supper and the food was good and so was the service. The faucet […] on the tub leaked but it wasn't annoying. I would come back here. Read more

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Genuine Hotels.com guest review

Great place!! Staff was over the top!!! The pool was great, the work out room was hi-tech and the food was really good.

Genuine Expedia guest review

Awesome deal....clean, nice pool and fitness area...located near great zoo for the kiddos. Staff very friendly....highly recommended!

Genuine Expedia guest review

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Genuine Hotels.com guest review

Arrived a little late for my conference . Upon my check in I mentioned that I was from Florida somewhat lost and needed some directions to my conference, The front desk clerk quickly checked me in and provided easy clear directions to my conference meeting. I was so pleased because I was the next guest speaker to be called. I want to add that was also […] very pleased with the overall service, comfort and friendliness of the staff, I will definetely return. Read more

Genuine Expedia guest review

Lovely location and we have stayed here a number of years ago. TIME TO CHANGE THE MATTRESSES OUT, folks! My husband and I kept rolling into the sinking middle of the bed due to a worn out mattress. I know Doubletree can do better. Cookies yummy as ever.

Genuine Hotels.com guest review

Great rooms with awesome beds; extremely clean and highly maintained. Food and service very good.

Genuine Hotels.com guest review

I'm used to staying at smaller hotels/motels. The lady at the front desk was wearing a smile and very friendly. OK that's not any different than any other place I've stayed. The room was huge! It had the normal furnishings but the room itself was larger. Some other places I've stayed at had mold in the corners of the tub area. Our room had none of that. […] Very, very clean! Other places had a bar to hang up your clothes. Our room had a closet . . . with doors! If I'm ever in Colorado Springs again, this is definitely the place I'm staying at!!! Read more

Genuine Hotels.com guest review

I got in late thursday night room was cold turned heat up never warmed up 22 degrees outside, froze my tail off. It was fixed as soon as I call the next day after a miserable night. The next night the room next to me had a huge party with load music coming through the walls from 8:00 pm to 5:00 am. I got no sleep and was there for a business conference […] which made the last day exhausting. Read more

Genuine Hotels.com guest review

overall nice room and hotel. the ac and heater were not working so that was a big no no.

Genuine Hotels.com guest review

I usually don't write reviews but our stay at this hotel was wonderful. We were given a room on the fifth floor - very quiet. The beds and pillows were extremely comfortable. The rooms (and hotel) were VERY clean. The Crabtree & Evelyn personal hygeine supplies left in the bathroom was a nice touch. Will definetly recommend and come back again. There […] was no refrigerator in the room - did go across the street to Target and purchased a $3 cooler. Read more

Genuine Hotels.com guest review

The air conditioner was not working properly had to sleep with the balcony door opened at nite so that it stay cool while I slept

Genuine Hotels.com guest review

Rates were a bit high for as little that they provide. No breakfast or coffee.

Genuine Hotels.com guest review

The door to the bathroom didn't close well- you really had to push hard to get it open & it was noisy. The view outside the balcony was that of the highway and a stagnant looking pond. We had a 3 day reservation and we were delayed by one day. I called and talked to a desk clerk who assured me that my room would be available when I arrived the next […] day. But, of course, the reservation was cancelled. Luckily, they did have rooms left, so I was able to stay there. Overall a nice hotel, but I probably won't stay there again. there are too many other options at that price. Read more

Genuine Expedia guest review

Staff is professional, courtious, friendly. Room clean, pleasant, kept organized. Shower head leaks, tub drain slow and tub fills up. hotel kitchen needs lots of work, drains, equipment. Staff works hard keeping clean, but in need of work.

Genuine Expedia guest review

The hotel is very open and tastefully decorated. The staff was helpful and very friendly though perhaps short-staffed for the night we were there (It took 15 minutes in line to check in). We liked the location as it was close to the Broadmoor, Garden of the Gods, and Manitou Springs. We enjoyed our stay and would recommend this hotel.

Genuine Expedia guest review

The staff is absolutely wonderful! Everyone was very courteous and professional. Keep up the great work!

Genuine Hotels.com guest review

Our room had broken light switch plates, the pool that looked so inviting in the hotel pictures was empty of water, and our shower drain did not drain at all, meaning whoever took the second shower did so in standing water from the first person's shower. Gross!

Genuine Hotels.com guest review

It's ok but that's it, so if your paying full price you would more than likely be dissapointed. When I think 4 stars I think Nice big showers big room great veiw. Not so much I had a veiw of target!! Small bathroom and tub. Overall it was just ok.

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Genuine Hotels.com guest review

the experience was great the pool and hot tub temperatures were amazing.

Genuine Expedia guest review

The rooms are very spacious. Beds are extremely comfortable. Pool and whirlpool are very big also.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Great hotel, very clean, staff friendly and helpful. The cookie they give you on check in is awesome. I'm going to order some. Workout room was pretty good, didn't try the restaurant but the menu looked good. The only negative was the room was a little hot, not unbearable, but if you like the room freezing when you sleep, like me, it was a little hot. […] Overall this is a excellent hotel, and I will stay there again. Also, they gave me another cookie on check out, yeah! Read more

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Genuine Hotels.com guest review

It's been over 30 years since I was there so I had a hard time remembering where everything was, so it was like visiting a new town. We loved every bit of it.

Genuine Hotels.com guest review

Ice maker in hall kept waking me up during the night. I make a lot of noise every half hour or so. It dumps a ton of ice cubes internally.

Genuine Expedia guest review

I would give it a 5 overall if the pillows would have been more to my taste.

Genuine Hotels.com guest review

outdated hotel, at least the part we stayed in. she shower faucet was broken and black mold in the tile grout. pool was closed when we got up in the morning, very disappointing to my 7 year old. the "game room" was not what was pictured and the four games that they did have, half were not working; again disappointing to a 7 year old.

Genuine Expedia guest review

Tne hotel was nice but the out door pool was closed. Ther were also long lines at check in.

Genuine Hotels.com guest review

The hotel was very clean and the staff was very nice and helpful. The bartenders were full of ideas for things to see & do while in CSprings. They even had a group teach dance during our stay and those locals were nice too. We meet the nicest people while in CSprings. Will definitely go back!

Genuine Hotels.com guest review

Nice hotel. Clean, comfortable room. Good towels. Only negative was the cafe. Good food, but understaffed and service was slow.

Genuine Expedia guest review