Hotel Nikko San Francisco - San Francisco 37.78553, -122.40951

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I highly recommend this hotel to anyone looking to stay in the Union Square area. It's very clean, nicely appointed, and the staff is competent and friendly. Room service and in-restaraunt dining at Anzu were great (an American-Japanese infusion). And the entertainment in The Rrazz Room was top notch. The hotel is located within easy walking distance of all the Union Square shopping and the theaters. And the views from our 22nd floor room were stunning. My only criticism is the added fee and restrictive policies around Wi-Fi access. It's a shame that such a nice hotel would nickel-and-dime you ($14.95 per day per computer!) for such a thing. Most luxury hotels these days just absorb such costs in the pricing of the room instead of leaving you feel slightly cheated.

I made this reservation for my parents and they loved it! great location.

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The room was gorgious... Very clean and spacious..The only real complaint that i have is in regaurd to the bed...Not very comfortable, the sheets were scratchy, overly starched or something...I kinda wished for my bed. Something that i didnt expect for the price of the room.I was really hoping for a bed that you dont want to get out of, and i definatly didnt have that feeling

Our room was not ready on time with my 20 month old having traveled for 9 hours, yet we were asked if we wanted to upgrade to a higher floor. when we called the concierge, the phone rang at least 25 times and was on hold for over 4 minutes. there were no bath products in the shower upon checkout, I was not thanked or asked about my experience.

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We stayed in an Imperial Room and it was lovely - great view, comfortable, included breakfast each day (american and japanese) and an afternoon wine/cheese reception. The staff was very accommodating and my son enjoyed the pool. Would definitely stay there again and recommend.

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My partner and I stayed here for my birthday this past weekend and had an Imperial Club Room on the 23rd floor. Our view was facing westward, which was ok since we live in the city, it was cool to see it from above. The room was nicely appointed, liked that it had a stereo system which is a rarity in hotel rooms. Bathroom was really cool with the built in TV to the mirror, modern decor. The Club Lounge was great. Evening reception with really great wine and beer, cheese, etc. The views from the Club Lounge were awesome. They even have a continental breakfast there in the AM. HINT: Ask the attendant to make you a Latte....super yum. And the best part, well at least for us...was the hotel was extremely LGBTQ friendly. From the treatment of their guests, to the shows they book in their lounge (Suzanne Westenhoefer, Gay Radio show...etc). We never felt uncomfortable. We will recommend the Hotel Nikko to visiting friends and family :)

It costs over $50 to park overnight in the hotel. Typical for S.F., but still a rip-off.

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nice clean hotel with good service however i was disappointed with the size of the room. it was tiny and with the california king size bed there was hardly any room to move. If i was out most of the time the size would not have been an issue but since i spent a lot of time in the room it felt a bit claustrophobic. I think the pictures displayed on the hotel and hotels.com website were misleading. If we did not get the savings through hotels.com i would definitely have considered this hotel a rip off. Nothing that exciting to write home about I'm afraid.

Hotel is very nice. Staff is very friendly and helpful. Location is also descent. We had to stay at the Hotel Nikko only because the other hotel we were staying at two nights prior was booked. The hotel charges you for everything! Internet in the room will run you $14.95 for every 24 hour period. To use the pool, sauna or fitness center they charge you an additional $10.00 per person, per day. Mini bar and in room water is very expensive. We just walked to Walgreens a block or two away from the hotel and bought water and snacks for a fraction of the cost. If money is no option then this is the place for you!

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This hotel has excellent staff, willing to serve or help in any way. The room was nicely sized (I read some of the reviews ahead of time, but ours was lovely). The bath was elegant and well designed. We ate Sunday brunch (fairly ordinary, not worth the price). All in all, a very good weekend. The hotel needs a bit of a brush up in the hallways. The halls end up looking dirty because of the carpeting. The location was perfect for our plans.

Excellent stay, large room, good food, great staff and service. Highly recommend this hotel, I'll stay again.

Clean, contemporary rooms. Large baths with standing tub were the highlight of the over-sized, bright room. The linens were supple. We loved the hotel.

Nikko Floor room was smaller than expected. But the view and hotel amenities were terrific. Too bad that the in-room TV did not have access to local cable system or have a DVD player to go along with the Tuner/CD player. Internet access was terrific. Bathroom and related amenities were terrific. Thanks !

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I booked a Deluxe King room and when I arrived I was told they were out of this type of room. I was told the room I got was considered "Deluxe" but without the King bed. The front desk staff and manager were unwilling to try and make things right at first. All I wanted was what I booked. They eventually gave us free internet access for the rest of the stay and said they could move me into the actual room I booked the next day. They offered this after about 15 minutes of wrangling at the front desk. The thing that disappointed me the most is how reluctant they were to try and correct the problem. I accepted the internet offer, but did not want to move all of my stuff again the next day. The kicker is our friends checked into a Deluxe room after us. After I saw the size of their room I knew, I was not booked in a Deluxe room like they said I was. I've stayed in many hotels nicer than this one. I frankly am unsure how they maintain such a high rating. The rooms are small as most rooms in San Francisco are, but they were poorly furnished with dinged up miss-matched furniture. I had several maintenance issues as well: curtain rod separated from curtains, bathroom sink handle was broken, the remote control for the tv only allowed you to "channel up" so you had to go all the way around or type in the channel number to return to a channel. Lastly, they have great HD tvs, but no high definition programming which in my opinion defeats the purpose of having the really nice, big flat screen tv. For the prices, they need to provide HD broadcasting. I would not recommend this hotel to anyone. Save your money.

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The hotel has great security during the night. You need to use your key card in order to get it. The bad part of it was that you have to pay 45 dollars a night for parking. Considering the amount of money that you are paying to stay there the parking should be free. I rented 2 rooms, and in one of the room the rug had a lot of stains on them. The view is not that great at all.

When I got there and checked in, the room I requested wasn't available.. the junior suite they gave me a king bed which they were going to charge me additional for the roll away bed when my confirmation clearly stated "double queen" when I called them to bring me my bed I never received my roll away. Check in stated 12 noon but when I got my receipt in the morning it stated 11a. Over all the hotel was really nice, the room was really clean, surround sound, flat screen tv's, the works.

We booked into Hotel Nikko during one of their sales on Hotel.com. As this reduced our price by 40%, we felt we received good value. However, the room lacked an easy chair or similar for sitting and reading or watching TV. 1 side of the bathroom mirror vanity lights wasn't working, but we didn't call for maintenance as we were only staying overnight. The hotel is very convenient to many areas of downtown SF.

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We're sure that other rooms were larger than ours. It appears that certain rooms are reserved for "low budget" clients and apparently Hotels.com is considered one of them. Fine for one night, but tight quarters.

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The stay at the Nikko was absolutely fabulous. It was my 12th anniversary and we really enjoyed all the hotel had to offer.

This hotel perfectly suited our needs. A central location with plenty of places to shop and eat nearby. Nice touches were the music system and TV in the bathroom - a delight for our teenage sons. .

Nikko should have spent some of its huge investment on larger, better furnished rooms instead of the acres of marble and glitz in the lobbies and hallways; the room was TINY, and the furnishings were cheap, worn, and inadequate.

the hotel lived up to pretty much everything we expected. lovely room, good service but we were unhappy about the fact the razz room was a major reason for us choosing this hotel over a cheaper hotel of similar quality and in the reviws of the hotel i had read we were lead to believe, as residents of the hotel to be able to listen to the jazz for free. each ticket was over $40.

The hotel is very clean, staff are friendly and courteous.

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You don't get any extras with these rooms. It was a tiny room with a queen bed. While everything was nice and clean, there was nothing spectacular about the room. We were under the impression there would be free wireless, but you have to pay for it. We were also under the impression that breakfast came with the price of the room. Nope, you've got to pay for that as well. While I wasn't completely shocked by having to pay for parking, be prepared to pay quite a bit of money if you have a car. Overall, while the rooms were clean and I felt safe, this hotel is a bit over priced for nothing but a place to stay for the night.

Excellent location near, shops, transportation, fisherman's wharf, little italy, chinatown, etc. Great price for its location and the fact that it is in the heart of big city San Francisco. (Wouldn't find that value in New York City) Would stay there again!

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Very lovely hotel. Felt like i was convincing an authority figure to let me into the school dance. i work in Sanfrancisco and live in Colorado, the man noticed my local phone number like it was some horrible thing. was given the run around about my dog witch i had previously called and found out the policy and was willing to follow. Would have never had this problem at any Kimpton!

the staff was the bee's knee's. the room had two dbl.beds in a room that was very ill equipped. my mate could have used the tables chair as a pillow

But it was disappointing to find out that, in addition to the room rate and $45 for parking, the hotel also charges $15 per day for in-room internet use. Aren't we at a point in technology where the internet is ubiquitous, we can't do without it, and having access in a hotel room is an expected amenity? Why charge extra? It makes it feel like you are being "nickel-and-dimed" for everything. Otherwise, this was a very nice hotel.

We really enjoyed our stay at Hotel Nikko. The rooms were modern with very comfortable beds. The only negative I have to say is that the walls were a little dirty with random scraps and markings across them. Other than the walls everything was good. The bathroom was a good size and appeared to clean.

Every little thing cost extra, pool, internet, towels...