nice hotelGenuine Hotels.com guest review
Response by Hotel Nikko San Francisco thank you for your comment
"One-Night in San Fran"
Hotel room was not large. Bedding comfortable. Bathroom very large. Front desk very service oriented.Genuine Hotels.com guest review
"luxury but expensive"
very satisfactory but no shoe horn in the room.Genuine Hotels.com guest review
"Cool hotel in great area but small rooms"
The hotel itself was very cool. The rooms, however, were very small. Great area with lots to do in a close vicinity.Genuine Hotels.com guest review
"Great central location."
This is a nice, clean hotel located within walking distance of Union Square. It is clean, has a nice restaurant called Anzu.Genuine Expedia guest review
"Would not recommend"
The pool facilities are rented out to locals and let me say the conduct was very inappropriate.Genuine Expedia guest review
"Great Hotel, bad neighborhood"
The hotel was great. Nice, clean and priced well. On the other hand the neighborhood is scary. Lots of homeless and drank people on the street/sidewalk even at 8pm.Genuine Hotels.com guest review
Hotel was clean and the beds were especially comfortable. Nice spacious bathrooms as well.Genuine Hotels.com guest review
"Way overpriced for what you get"
Basic room with no view. They hotel charges additional fro everything. For $400+ per night, I expect far more.Genuine Expedia guest review
This property and it's staff is so fine, it's simply irresistible..... From the moment one walks in to the moment one departs there is nothing, not one thing missed. Location is perfect, convenient to everything BART included. Service, and more.... You will not go wrong with this choice.Genuine Hotels.com guest review
"Great experience in great location"
My wife and I stayed at hotel Nikko for the first two nights after our wedding. We loved the location, the plain, clean aesthetics of the lobby, the room with our own stereo system and views of downtown SF. If you plan to stay there, do not miss the continental/Japanese buffet brunch! The only thing I would change is the hours of operation of the breakfast […] area for the Imperial lounge. While 6:30 am -10:00 am is fine for the business traveler, the casual traveler who is just taking a break, or a short honeymoon, might not want to be up before 10:00 am. Even a half hour longer would make a big difference. Read moreGenuine Hotels.com guest review
"nice hotel close to all kind of transportation!"
I didn't like the extra charge to use the pool it should be included with the room charge!Genuine Expedia guest review
"Close to everything to get around"
Throughly enjoyed our time there. Thank You.Genuine Hotels.com guest review
"They charge to me for a breakfast was included."
They charge to me for a breakfast that was included in the cost of the room. Very bad feeling.Genuine Expedia guest review
"World-Class Service in a Great Location"
The Nikko has not lost a bit of its polish over the years. It is still tops for comfort and service. Its location near Market and Powell Streets is convenient for the cable cars, BART, busses, and streetcars. Union Square and Chinatown are just a few steps away. And the hotel's restaurant and bar are excellent. Although I was not able to check out the […] new music venue in the hotel, Feinstein's at the Nikko, its something I will keep in mind for the future. Read moreGenuine Hotels.com guest review
"Will stay again!"
Clean. Large rooms. Good location near Union Sq. I always upgrade to Imperial club for a small fee.Genuine Hotels.com guest review
Everything about this place is perfect. What else can I say?Genuine Hotels.com guest review
Response by Hotel Nikko San Francisco thank you for your wonderful comment andrea! come back and visit us again soon!
it was good we had a nice time san francisco union squareGenuine Expedia guest review
"Great Business Hotel"
San Francisco is expensive. For a hotel as nice as this the price wasn't bad and the bed was ridiculously comfortable. The hotel is clean, has it's own restaurant and jazz club, and is right next door to Union Square. My 4 for service is due to the valet services they have being ridiculously expensive, but then most hotels use a similar outsourcing […] for valet and they're all pretty pricey. Read moreGenuine Hotels.com guest review
"Last Minuet Stay"
Ended up in San Francisco Saturday night quiet by accident and found the best deal at the Nikko. Knew of the chain but never stayed at one. Hotel was beautiful and great location.Genuine Expedia guest review
We went to SF on an anniversary trip and are happy we chose this hotel! It's beautiful inside. Check in was difficult - they couldn't find our reservation for a while (not sure if it was their issue or hotels.com). Our room was ready way early which was great for us. Room was nice but small. Concierge was just ok - not interested in making our trip […] memorable. Bag & valet staff were great! Parking is $45+ tax but it was one of the lowest of the hotels in the area. It's tough to park in SF and its expensive & dangerous. Better to leave the car safely at the hotel & walk or take public transportation around the city. Interesting area - the block you're on is nice, but one block south/west is filled with homeless and druggies. As long as you don't walk that way you're fine! We liked that the elevators were quick & brought you right to the valet door. Oh - and there's a full Starbucks attached to the hotel! We got a great deal on the hotel and I would definitely recommend it. Read moreGenuine Hotels.com guest review
Enjoyed two nights for our anniversary celebration, excellent accommodations, close to fabulous restaurants & shopping, the restaurant Anzu was amazing...will return soon.Genuine Hotels.com guest review
Stayed here recently for a week long business conference. The hotel is within walking distance from the Moscone Center. The checkin process was fast and simple and the front desk staff was very polite and professional. I was in a king on the 17th floor, and had a great view. The room was very clean and had plenty of space. I would stay here again for […] sure. Read moreGenuine Expedia guest review
"Perfect location, great service"
We arrived late, after midnight and were checked in quickly by a pleasant desk host. The hotel staff were very helpful and friendly. The concierge, Christian was especially helpful and patient with our questions about directions and everything else. We enjoyed the buffet brunch at the Anzu Restaurant. The food and service was excellent. The hotel was […] impressive and a great value. Read moreGenuine Expedia guest review
"Nice hotel, close to work."
Location is convenient to my office, the room is quite comfortable, and the staff is very courteous. All of which are very important while traveling for work and spending insane numbers of hours in a conference room.Genuine Expedia guest review
"San Fran trip"
Loved it. Very memorableGenuine Hotels.com guest review
Response by Hotel Nikko San Francisco Thank you for your comment. We are so glad you enjoyed your stay and your visit to the city. We hope to see you again soon!
Hotel was fine and staff/assistance was good. Amenities are overpriced.Genuine Hotels.com guest review
Beautiful hotel, however I wish the room decor would have matched the rest if the hotel. Room was plain- no decor and very small.Genuine Hotels.com guest review
"Nice and comforting"
Definitely a very nice and comforting hotel. Good location. Would stay there again.Genuine Hotels.com guest review
"For this price, you should get internet free"
For how much this hotel costs, they should include internet for free. Charging $20 for 24hrs internet is ridiculousGenuine Hotels.com guest review
"Clean, convenient stay in great location."
Central location, friendly staff and nice clean rooms.Genuine Expedia guest review
"San Fran cool"
Nice hotel with great location. Loved the adjoining Starbucks. Friendly staff made stay enjoyable. I missed the footnote that the workout room and pool was an extr $20 not included on room price.Genuine Hotels.com guest review
"Could have been Excellent"
Plush hotel in middle of awesome City. Staff very helpful but disappointments included: only one person checking folks in at busiest hour, up charge to use the pool (not expected when already $300/night), and room was not fully cleaned or someone else used briefly after cleaning.Genuine Hotels.com guest review
"Excellent Hotel, Excellent Service"
I flew in to San Francisco for a wedding and I was definitely impressed by the service of the hotel, they go out of their way to give you the best experience possible.Genuine Expedia guest review
"Will stay here again"
My room was quiet and well appointed. Comfortable bed, mini bar and self service coffee pot with complimentary coffee and tea. Staff was very courteous. Room service arrived as requested and food was good. Only tiny complaint -carpet in front of desk and dresser had a few spots. Overall, this is one of the best hotels I have stayed in in San Francisco […] and I will return. Read moreGenuine Hotels.com guest review
"Nice hotel. Close to transportation"
Nice hotel. Close to transportation. Beautiful viewGenuine Expedia guest review
"First class service & first class stay"
Arrived at hotel Nikko and Charlene checked me in and also upgraded my hotel room.I was quite pleased with the upgrade.Fantastic view and nice soaking bathtub 2 flat screen TV's 2 bathrooms, it was a great upgrade. The stay was very professional,patient & kind.The hotel also has a restuarant, the Anzu and the food was delicious.They have great sushi […] and the free range chicken dinner was excellent.I definitely plan on returning to the Hotel Nikko in the future.Excellent stay & experience.Highly recommend. Read moreGenuine Expedia guest review
"Japanese Hospitality, Great location"
Excellent and attentive Service. Only stayed one night but everything was perfectGenuine Expedia guest review
"All around excellent."
Convenient to city tourism: Union Square, China Town, Cable Cars....Genuine Expedia guest review
Great location, easy access to major events, shopping and restaurantsGenuine Expedia guest review
I need to keep this short.. The hotel was beautiful and very comfortable.. My only complaint is the door hop .. He was a little on the rude side.. Everyone else we ran into were wonderful. Thanks for a good time...Genuine Expedia guest review
"Beautiful hotel––amazing location"
The Nikko was clean, modern, comfortable, and amazingly located. The view of the city was incredible, and the bed was super nice to sleep in. Highly recommend getting breakfast in bed via their write-your-order-and-leave-outside-your-door service.Genuine Expedia guest review
"Room comfort could be improved"
While the room was spacious, the hotel's air conditioning system seemed old - kept switching off and on every few minutes, and the air quality in the room felt inadequate. Also, the water pressure in the shower was very low.Genuine Expedia guest review
Reception was very polite and check in was easy. The bellman was very helpful and fast. The breakfast was good and offered a buffet. Japanese and American food items are available, plus an extensive menu. The room was a good size, well kept with a coffee maker, iron / ironing board with robes.Genuine Expedia guest review
"Away on business"
I have no complaints, had a short and comfortable experience.Genuine Expedia guest review
"Hotel Nikko is dirty, dated and in a loud hood"
I was appalled that this hotel received >4 stars. It was dated, tired appeared run down. There were scratches on walls, floors, elevators which indicates poor property maintenance. Also, there were 3 hairs in our bath/ shower. This hotel is so loud at night from street noise and we were 15 floors up.Genuine Hotels.com guest review
"Nice hotel, good location, but..."
The hotel is very well located, close to shops, restaurants etc. Rooms are clean, nice bathroom. But, random charges show up everywhere ($20 for the pool, $16 to rent a movie, $16 for the wireless internet, $50 for valet parking, and so on and so forth). I felt like I was taken for a ride.Genuine Expedia guest review
Staff was absolutely wonderful, bed was too comfy to ever want to leave.Genuine Expedia guest review
"Great hotel to impress clients in SF"
My Client was so pleased with this hotel. the room was large and very clean and well appointed. loved the location in Union Square and the staff was wonderful to her. will definitely book again and will recommend it to anyone.Genuine Hotels.com guest review
"Upscale, pretty central to everything"
Stayed here during outsidelands this past weekend, and it was a nice nightly retreat from the grunge over there. Very helpful front desk, offered us a glass of wine and very detailed directions on getting back and forth to the festival. Union Square, Macy's, H&M and the nicest Walgreens I've ever seen are steps from this place. The rooms were what you'd […] expect from an upscale hotel, luxurious and clean. I did love the fact that the longer than average hallway between the beds and the room door kept thing super quiet. Read moreGenuine Hotels.com guest review
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