Days Inn Springfield/Chicopee MA - Chicopee

I thought that the gentleman at the front desk was very good. Traveling out of state my GPS froze and the gentle guided me to the hotel with 4 phone calls as I did each step. He was patient, friendly and very helpful. The staff was pleasant. There were a few small things, such as the shower rod must have been torn off the wall and it wasn't repaired […] properly barely hanging there and you could see where it was previously mounted. Staff was friendly and pleasant, clean fine for an overnight stay. Read more

Genuine Hotels.com guest review

The front desk people were awesome, but the house keeping could use a little work. We stayed 2 nights the first night we arrived late and the gentleman working the front desk was very friendly and accommodating. In the morning we left and told the housekeepers that we were leaving and that we had wanted the room cleaned. When we got back later on that […] night the keys didn't work, so we went down to the front desk. The same guy from the night before was there and he fixed the keys and once again was very pleasant and was in good humors. When we got into the room the beds were not made and the trash was not emptied. I went down stairs and spoke the guy at the front desk, he was shocked that the house keepers had not made up our room. When he looked into it the housekeepers had said that we had requested no service which was not true. He told me that there was nothing that he could really do, but to speak with the manager in the morning. In the morning I went down stairs and spoke with the manager who did make amends for the housekeeping. It was not the ritz but it was a place to sleep. The front desk people are really nice and friendly and overall it wasn't an awful stay, but they do need to work on their house keeping. Read more

Genuine Hotels.com guest review

Sink clogged, room smelled, tile was broken and coming up on bathroom floor, terrible room, won't be going back.

Genuine Hotels.com guest review

I requested a non smoking room and got a confirmation for a non smoking room but I got a smoking room....it was disgusting. Hotel was full so we couldn't change rooms. Front desk wouldn't help. Ozone device was put into the room and we had to leave for an hour. It didn't make any difference. We had to wash everything, even the clothes we had in our […] suitcases when we got home. It was terrible. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

My husband and I had a wonderful stay at the Days Inn in Chicopee. The staff was very friendly and accommodating. I'm always cold and although the weather was warm, I still need a comforter to sleep with at night. I asked for one at around 9 pm and it was promptly brought to me. The front desk staff seems to genuinely care about the comfort of their […] guests, which can unfortunately be a rarity these days. They have a sense of humor, too, which is nice! Breakfast was a nice touch, too :) Read more

Genuine Hotels.com guest review

Free breakfast rooms were big overall good stay

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Room smelled like a smoking room even though it said it wasn't. Continental breakfast was very sparse. on the other hand, staff was very pleasant.

Genuine Hotels.com guest review

We were there for two nights, very loud, right next to the highway. The light at the entrance of the room did not work. About 30 minutes after we arrived, we lost power for about 2 hours. During breakfast there were always things missing, fruit, danish etc..

Genuine Hotels.com guest review

I have never been in a room as bad as this one. The room was barely 8'x8', there was no place to hang our clothes, the carpeting was filthy, and the other tenants were long term Section 8. There was a domestic dispute outside our window at midnight, there was a power outage from 11:30pm till 3am. This was our worst stay anywhere !

Genuine Hotels.com guest review

Will never recommend this hotel. Outdated and dirty. Lost power for 3 hours for some unknown reason. Unruly and rude guests allowed children to play in common hallways until 2 am. Situation not addressed by staff.

Genuine Hotels.com guest review

I needed a place to stay with my dog and it was perfect. She was comfortable and so was I. There was enough space for me to walk her and enough places close by that we could take a walk to and pick up a meal. I will stay again!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

hotel was clean, staff very friendly. Just not enough staff. Was over the xmass holiday. Not able to clean rooms everyday. not able to change beds everyday because of lack of staff. other than that was ok.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

very good i like was ok to me and my wife very nines everything was near i will stay again

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hallways were dingy with peeling wallpaper. The exterior doors to the bldg. did not shut properly, so that I felt that security was poor. The room had a door to the adjacent room which I could not tell how to lock; maybe it was locked on the other side but I do not know if they could have opened it. It is a hollow core door which did nothing for […] sound control. The room itself was clean tho and the beds were comfortable Read more

Genuine Hotels.com guest review

Nice hotel- A tiny bit musty at first, but clean, nicely kept up, and overall excellent for the price.

Genuine Hotels.com guest review

Located close to the Massachusetts Turnpike, so easy access to main route. Room quality was below average with a sagging pull out sofa and inadequate access to electricity. The room had a chemical odor that brought tears to my eyes until we turned on the air conditioner for a few hours. The front office was pleasant but hardly accomodating. I asked […] for a an extra pillow and blanket but only received the blanket. The television channels were extremely limited on a television set just barely younger than obsolete. Read more

Genuine Hotels.com guest review

Requested non-smoking room - was clearly a smoking room. Fixtures are in need of updating, repair.

Genuine Hotels.com guest review

It's an older hotel. The night clerk was very accomodating of our requests for additional roller bed and pillow. Breakfast was OK, but additional choices would be better. Overall, it was a good value.

Genuine Expedia guest review

Ripped, old blanket on bed. Clogged drain in sink. Peeling tiles in shower and bathroom with rusty fixtures and musty smell. Nice continental breakfast (unexpected with such a shabby room).

Genuine Expedia guest review

While the staff was helpful and friendly the room left something to be desired. We had two full sized beds in the room and one of them had the sheets inside out and they were barely on the bed. I know that I booked a smoking room but the level of the smoke smell in there was amazing. I've stayed in smoking rooms before but this took the cake. We also […] arrived later in the evening and when we entered our room and turned on the lights, to our surprise they wouldn't go on. I have never stayed in a room where I had to plug in the lights. It wouldn't have been so bad during the day but we arrived in the dark.....lights are kind of necessary. We also found that the batteries in our remote didn't work very well and made it difficult to change the channel. Although the proximity to the Big E was fine, I don't know if I would make a second stay here next year. Read more

Genuine Hotels.com guest review

The beds were uncomfortable. The shower trickled out of faucet.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Staff was very friendly. You can't beat the price for a one night stay with breakfast included. Located near a lot of shopping & eateries.

Genuine Hotels.com guest review

lots of restaurants near by. right off highway. staff helpful.

Genuine Hotels.com guest review

The hotel staff was nice and helpful. The hotel itself is old and dingy. It seemed safe, so if you really need to save money, then it's acceptable. If you're looking for a little more comfort, then it's worth it to spend some extra money for a hotel that you don't mind walking barefoot on the room carpet.

Genuine Hotels.com guest review

Great location and easy access. However if you want to go in opposite direction, you have to stay in right lane after leaving hotel and take next access road on the right that swings around and gets you across the highway. Once we had that figured out, no problems. Masses fish restaurant (deals before 6pm) and Friendly's and Denny's across the road […] had great food. We tried Bernies and paid double for breakfast one day and got terrible food. Denny's was sooooo much better at half the price. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Enjoyed our stay. Front Desk Clerk (Michelle) was very accomadating and very friendly. She remembered us from a previous stay and even inquired about a personal issue we had discussed. It was nice to know that we were not just a number in her computer, but real people with real issues.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The front desk person was very nice. I picked this hotel because i thought it was close to six flags (which was almost half hour away) But the room was clean, and had everything we needed. The free breakfast the next day was cereal, coffee, oj, mini muffins and 3 different bagles. But there were a few different places across the street and one next […] door Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Our room was clean, and included a refrigerator and microwave, which was a pleasant surprise. There were lots of stores, gas stations, and restaurants nearby to choose from. The staff was welcoming and friendly. Our shower did not work one morning, but was fixed when we got back in the evening. There were plenty of choices for breakfast.

Genuine Hotels.com guest review

It is a OK hotel for an overnight but not for a prolonged stay

Genuine Hotels.com guest review

Lobby nice, but rooms, hallways rundown and grimey. Torn/peeling wallpaper, terrible paint, waterstains on ceilings and walls, bathroom floor made me keep my shoes on. Half the TV channels didn't work. Exterior doors not locked, even late at night. Adjacent to giant banquet hall, so lots of drunks milling about the parking lot. Desk staff seemed to […] always have people loitering around talking to them (family or friends?). Didn't feel clean. Didn't feel safe. Read more

Genuine Expedia guest review

recently stayed at a days inn in ocala florida and that was borderline, at best. Although the external facade of the chicopee location seemed acceptable, upon entering our room, it was far from acceptable - the rug was dirty and stained, there was nail polish or blood spatter on the wall, the tv stand and desk were like discarded dormitory furniture; […] and the desk chair fabric was significantly stained -- gross. Oh yes, and the toilet had obvious leaked into the bathroom tile, which was lifting. And the price ------ approximately $50 more than the days in in Ocala. The one positive - the free continental breakfast was one of the best and I am not kidding. Read more

Genuine Hotels.com guest review

Room was filthy and falling apart. Mold in the shower, you didn't want to touch anything. Broken chair at the desk. Overall depressing.

Genuine Expedia guest review

Staff was very nice. Room was gross. I had orginally made plans to stay two nights, but decided to only stay one. We were on the second floor and the walls had marks all over them and the sink was located on a rug. It was just nasty and I was very displeased when I opened the door to the hotel room!

Genuine Expedia guest review

The hotel should inform customers that it is beside a club that plays music to 2am. The rooms and the halls has a smell to them. The staff were extradonarily nice and attentive and room were clean. Because of the reason I was visiting, if I came back again for the same reason, I would stay in the same hotel, despite the music. Location was good.

Genuine Expedia guest review

Room was comfortable, but smelled of mildew.

Genuine Hotels.com guest review

dirty carpet in our room/ crusty food remnants under the desk . Hallways had peeling wallpaper and dirty carpets. The lobby/food area were all pretty and remodeled but once you went beyond that - yuk!

Genuine Expedia guest review

Hotel was clean, quiet central location. Staff was very frendly. Had a frig and mirco wave in room.. I would stay again.

Genuine Hotels.com guest review

Rugs were not clean. Heating system was very loud and kept me awake. Breakfast has gotten more "basic" under the new management.

Genuine Hotels.com guest review

The bed was comfortable, the room was clean, the breakfast was decent. I'm not sure why others reviewed this hotel negatively. It's not posh by any means, but neither is the price. A relatively inexpensive hotel, with some amenities. We weren't there for vacation; Iwe were dropping off our daughter at college. Yes, I'd stay here again.

Genuine Hotels.com guest review