Very clean and staff is very friendly. We were on a motorcycle so it was nice to have stores, restaurants and lounges close enough to walk to.Genuine Hotels.com guest review
"Easy on/off of the Expressway"
The hotel was comfortable and clean. The renovation was very nice. They served a great free breakfast. The staff recommended an Italian restaurant for dinner within walking distance and it was excellent. One of the best values of our trip so far. We would definitely stay again.Genuine Hotels.com guest review
"Extra charges after stay"
When we checked in, we complained of heavy cigarette smells in one of the rooms. Then a couple of days after we checked out I saw a $250 smoking charge on my credit card!! None of our party smokes so it is impossible that it was us. They claim that they have pictures of ashes, however they haven't or won't send us them by email. What a joke! They won't […] refund my money. I will stay elsewhere from now on. This quality inn ruined for the rest of them. Read moreGenuine Hotels.com guest review
Great hotel, great breakfast and the only thing that was rough was how small the room was.Genuine Hotels.com guest review
Needed a clean inexpensive room while in LaCrosse to pick my daughter up for college summer vacation. As expected. Good value for the price. Breakfast acceptable. Would stay again.Genuine Hotels.com guest review
Very surprised by the quality of the remodel that was done. Will be back when I return to the area.Genuine Hotels.com guest review
Very clean rooms. Friendly staff.Genuine Hotels.com guest review
The bed was so comfortable. I slept through a thunderstorm. The room was very attractive--nice furniture. Great breakfast for a weekday. The only bad thing was I could hear my neighbor blowing his nose. Comfortable was either down or a down like material. It was so snuggly. This was my first time at this particular hotel and I would stay again. I go […] to Lacrosse often as both my daughters live there. Read moreGenuine Hotels.com guest review
"Good room for price"
Room was great, hotel was clean- satisfied with stay.Genuine Hotels.com guest review
Very nice hotel. Newly remodeled. Breakfast was good and staff was very friendly. Angel was a big help to us with directions.Genuine Hotels.com guest review
"One night stay"
Overall was goodGenuine Hotels.com guest review
"Overnight with comfort"
We stayed only one night, but the hotel was all that was promised. It had just been remodeled, and was clean an quiet. There was alot of traffic, but once in the hotel, we were suprised that it was so quiet. The pool area was clean and well kept. This is the kind of hotel everyone hopes to find. Just Great.Genuine Hotels.com guest review
We needed a hotel to merely sleep at. Where there less than 12 hours. Hotel and hotel room were clean and comfortable. Hallway on our floor smelled a little, but room was fine. Breakfast was ample. Will stay again!Genuine Hotels.com guest review
"will stay again"
Have stayed here twice in last 2 months. Friendly service, like the pool.Genuine Hotels.com guest review
"good value hotel"
The service was very friendly. Breakfast buffet was good and the staff kept things replenished and clean during the breakfast time. Our room was clean and well stocked with more than enough towels which was nice. Towels were very soft and nice to use. Bed was comfortable but pillows were to puffy, would have preferred softer ones. Staff made dinner […] recommendations when asked.We could have used the Wi-Fi code which was not given at check in and I was too tired to call and request it. Our dog was welcomed. Read moreGenuine Hotels.com guest review
"Good price for a very nice room."
Loved the breakfast! No issues at all! Pretty fancy for a cheaper hotel.Genuine Expedia guest review
06/29/14 ohio1958 Kenton, Ohio
Angel at the front desk was very helpful. Room was clean and bed comfortable. It has a welcoming feel when you walk in the front door. Had enough for us on the breakfast bar. We would stay there again if in the area.
05/19/14 Craig R Wausau
Booked this property last minute and was very surprised with the renovations. Staff was very friendly & helpful. Clean swimming pool & whirlpool with plenty of towels. Room was very nice with a microwave, fridge and flat screen television. Inquired about a suite at checkout for a future stay and was given the option to see one, very nice & roomy!
05/17/14 Derek B
Clean and though our room was small it was well laid out. Breakfast needs more protein; it is too carbolicious. Nice staff. Lots of families. I was impressed with the lighting in the parking lot in that it seemed adequate to dissuade theft without being annoyingly bright.
05/17/14 Kristan B La Crosse, Wisconsin
I had a great experience at the Quality Inn on Wednesday (5/14). The staff member, Laurie I believe her name was, very friendly and knowledgeable when i came to check in at 5pm. There were a couple of ladies checking in in front of me and they had asked where there was a good place to eat. She listed a couple and gave directions. The entire hotel was extremely clean, and smelled amazing. It made my stay away from home feel much more homey. We weren't able to enjoy the hot tub, but the pool area was nice and clean (which is always my reservation about hotels in general). They offered a fantastic variety of breakfast, including gravy and biscuits! Jeff thanked us for our stay on our way out, as he was helping several other guests. The only complaints that I could possibly make is the noise level of the street if you sleep with your window open. Thankfully the heating/cooling system in the room worked quickly and efficiently and we were able to sleep comfortably. My fiance and I needed a little get-away and now I know exactly where I will direct my friends and family when they come to La Crosse to visit!
"Incredible staff great hotel"
05/11/14 Kristina J Wilmington, Delaware
I have lived in Vegas and have stayed at many hotels yet none of them had the genuine staff who direct their focus on guest experience. I had to check out early and Julie was incredible in her service, her professional demeanor and she helped me. I am so grateful. I called back to ask a question about my room charge and Angel was also very sincere, calm and respectful in her customer service. My stay was smooth, comfortable and the staff made it even better. THANK YOU, Quality Inn! I am a Quality Inn fan and will definitely be back.
05/09/14 Steven W Marshfield, Wisconsin
I planned a surprise trip to Lacrosse with my wife April 25th thru the 27th, never setting up something like this on my Owen before I was a bit Leary of where to stay. When I arrived at hotel I couldn't get over how well we where treated I've gone to a lot of hotels and have never been shown the hospitality that I have over this weekend. Everything was so clean and all the employees where very friendly. If I ever come to Lacrosse again or know of anyone going there I will defiantly recommend this motel. I truly do want to say thank you so much for helping make our weekend get away that much more special and good luck with your grand opening.
"Great stay and wonderful staff!"
04/22/14 Sally C
Rooms have been very nicely renovated. Our room was cozy but well done. Room was very clean, comfy bed and linens, flat screen TV, etc. The stellar standout was the staff. We were in town for a concert and did not think about calling a cab company early enough, only to realize there was over an hour wait. The front desk was incredibly kind in arranging transport for us. We were dropped at the front entrance in no time. If ever in town, we will definitely stay again. Thank you for a great stay!
"I will never stay again"
04/22/14 Chuck D La Crosse, Wisconsin
I did a walk thru the night before my wife was going to have surgery at the hospital. I did not mind it then. I was told it would be 85.15 with tax . the reason I needed to stay here was because after my wife got out of surgery she would have to sleep in a chair .(super 8) did not have one but a great place to stay . so I got to the hotel around 1130am the lady at the front desk told me it would be 85.15 PLUS TAX.. I said no that's not what I was told. the manger looked at me funny but gave me the room at the price I was told... they ran my bank card however account had not updated yet so I was told they would run it after 5pm no problem gave me the room keys. well about 330 I went to town to get meds for my wife and some food. when my wife called me. they locked them out of the room. So this is where I lost my mind with jeff the manger. he told me I should not have even had room keys .. so after a few not so nice words he said he would let my wife and kids back in the room. and after 5pm would run the card again by now its like 445pm ... I get back to hotel by 5pm where he tells me everything is fine and he was sorry.. how the hell can you be sorry for you stupid employee that don't know there jobs .for that my wife went without her meds and could not even put ice or anything at all because you don't train your people right or you just don't care about your customer .wifi suck. toilet seat was broke. bath tub faucet needs work NEVER NEVER AGAIN by the time I am done with this place jeff will need a new job and I hope they close for good or stop and redo everything
"Would not stay again"
Walked into the hotel around 11pm and no one was at the front desk. I rang the bell still nobody showed, I even started to say hello someone is at the front desk. Still no one had show, I waited at least 10 mins before someone finally came. She wasnt very nice, wouldn't even smile. Didn't let me know any information on what the hotel offered. Just gave me my key to the room.
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