"It was nice just really small"
The location of the hotel was amazing! The staff was awesome! Just the rooms were really small but it was fine for what we needed it for. It was also clean!!Genuine Hotels.com guest review
"Great location and price. Tiny rooms."
It's easily the smallest hotel room you will ever stay in, but it's cheap and who hangs out in their hotel room when they're in Chicago? Park in the lot on Ontario Street, by the way.Genuine Expedia guest review
This hotel is a must! It is a small room, but it was recently remodeled. The staff was great as well. The free breakfast was amazing. there was way more than I have seen at other hotels, The cinnamon rolls were awesome! There is so much to do in Chicago, so depending where and what you are going to do while there the location may work or not. We were […] within waling distance to the Magnificent Mile, Millennium Park, major shopping, and the Willis Tower. I rarely review Hotels, but I felt that this was worthy of some praise. My wife and I will definitely be staying there again. Read moreGenuine Hotels.com guest review
Breakfast was available which was very convenient. Staff was very nice and friendly.Genuine Expedia guest review
"Serves The Purpose"
Our goal was to shop and dine. The quaint hotel was exactly what we needed. The location served our purposes well. It provided easy access to our favorite restaurants and shopping destinations. I must admit that our room was a bit small. But understandably so. The hotel is the old Cass Hotel converted to meet modern standards. All-in-all the price was […] right for the location, which means that I would definitely stay again. Read moreGenuine Hotels.com guest review
"Comfortable Beds and Close to Shopping!"
I enjoyed my stay. The staff are very friendly and helpful. The rooms are quite on the small side but very comfortable bedding. The free breakfast was a bonus.Genuine Hotels.com guest review
"Small package - Big smiles!"
As others have noted, yes the rooms are very small however the staff, convenience and location more than make up for that.Genuine Hotels.com guest review
"a bit cramped"
I was prepared for the small rooms. Luckily I knew in advance that the parking was so expensive so I just took a cab. good downtown location.Genuine Hotels.com guest review
Tiny rooms but were very clean. Room service was excellent. Quite and comfortable. Free breakfast was super convienent and had many options. Location was good. Would definitely stay againGenuine Hotels.com guest review
"Great place to stay!"
Great location, friendly staff, clean rooms I will definitely stay here again. Loved my stay.Genuine Hotels.com guest review
Great deal, very clean, location was perfect, and service was great. Breakfast was delicious. Yes the room was small, but I was traveling alone and it was just fine for me.Genuine Hotels.com guest review
"Great Place for Short Trips"
I came to Chicago for a quick two day trip for a conference in the Loop area. The hotel is located conveniently close to a subway station, saving me money on taxis, and the surrounding area is extremely safe. The hotel is also across the street from a Trader Joes, Starbucks, and several other eating establishments, including the Hard Rock Cafe. Moreover, […] the staff was extremely helpful in answering my questions about the local area and how to get around Chicago. And the continental breakfast was perfect for my busy schedule, as well as the coffee and tea that is available all day in the lobby/lounge. They even helped me to get a cab for the airport that next day for my early morning flight. Above all else, I will definitely use this hotel again for business trips to Chicago. The room was just right, not too plush so I wouldn't leave it but not too uncomfortable to where I wouldn't want to return. Read moreGenuine Hotels.com guest review
"Great hotel in best area of Chicago"
All good, staff were great, room a bit small, breakfast needs some improvement.Genuine Hotels.com guest review
"Great Value for money"
Great value for the money, there is a overnight parking lot a block away which saves you money also. Very small room was the only thing that I was not excited about, overall a good experience.Genuine Hotels.com guest review
"Good value for the money"
The room was small but very clean, comfortable and at a very good price. Staff was friendly. OK breakfast. Good location.Genuine Hotels.com guest review
Small rooms but close to everythingGenuine Hotels.com guest review
Well when we first arrive to the room, we didn't do it was gonna be THAT small but we soon realized we were only spending not even 24 hours in it so we didn't really care after that. Then checked the bathroom, it was really to my liking but realized there was no shower curtain. Everything else was fine though. Thank you.Genuine Expedia guest review
I was in the Chicago area for 2 nights and wanted to stay downtown where I could walk to Navy Pier and the downtown area. This was a perfect place for that! The room was small but had a great breakfast in the lobby both mornings. The shower pressure was good and the bed was very comfortable. I would recommend staying here the next time you are in C […] hicago! Read moreGenuine Expedia guest review
Great Stay, Will do it again! Food was marginal.Genuine Hotels.com guest review
"GREAT VALUE FOR THE MONEY"
This hotel is in a great location. You can walk to most shopping and dinning in the downtown location. The service was excellent. Corey recommended an excellent restaurant for us to dine. I would definitely recommend this hotel to everyone. The only minor issue I had was the closest door kept getting stuck. I would stay here again when in Chicago.Genuine Hotels.com guest review
"Good Value at Convenient Location"
The staff was extremely friendly and helpful. The price, convenience of location and inclusion breakfast made for an excellent value. Although the noise in the hallway was not excessive, it was easily heard in the room. The room was among the smallest I have experienced in years of travel and would have been unacceptable if I had not been alone or if […] I had needed to spend significant non-sleeping time in the room. The comfortable queen bed and nice desk consumed all of the floor space making it necessary to open the ironing board in the bathroom and leaving little room to move about. Read moreGenuine Hotels.com guest review
The hotel was very clean, even though I made the reservation my partner could go in the hotel first just with a call. The service is excellent. Breakfast super yummy. The location is very near from Michigan avenue and downtown. The only thing is that the bedrooms are very tiny but that's what makes the hotel unique.Genuine Hotels.com guest review
Can't beat the price for the location.Genuine Hotels.com guest review
"Great hotel in the heart of Chicago !"
This hotel was so conveniently located from everything. The rooms are small but really well put together and with all the basics. Definitely would consider coming back if we needed a hotel for a weekend getaway !Genuine Expedia guest review
"an overpriced dump totally misrepresented by Exped"
room was about the size of a broom closet right next to elevator that whinedGenuine Expedia guest review
"perfect for the budget!"
cheaper than surrounding hotels, two blocks from michigan avenue and very nice staff... small rooms can get you claustrophobic, but it wasn't trouble for us since we spent more time shopping anyway. very clean. the best small hotel indeedGenuine Hotels.com guest review
"nice hotel for price and location"
I dont have any complaints for this hotel. I thought it was a diamond in the roughGenuine Hotels.com guest review
Everything was great with the exception of the room size. I was there for a business trip and I had no desk to get any work done during down time.Genuine Hotels.com guest review
The location of this hotel is perfect! Close to shopping, restaurants and clubs. The hotel is obivously in an old building - the only disappointing part was the size of the room - - it was like a large walk-in closet. Really small - but it was clean and the bed was great. We slept there and for that, it served our needs.Genuine Expedia guest review
below average....too noisyGenuine Hotels.com guest review
"Enjoyed a very comfortable and convenient stay"
I was traveling solo and had a very good experience. The hotel is very cozy. My room was small but that is not an issue since I spent all of my time outside touring the great city of Chicago. I appreciated the tasty complimentary breakfast. I would stay there again anytime. I also got a good rate on Expedia.Genuine Expedia guest review
"Great weekend in Chicago"
My friends and I were met with a very comfortable room, friendly staff, and were able to stay in an excellent location downtown Chicago! Plus free breakfast in the morning. What more could one ask for?! It was a great experience at the Holiday Inn.Genuine Expedia guest review
"Nice close millennium park and downtown"
This is a very nice and we'll priced hotel (I'd say cheap and nice!) everything was really nice, except for the walls too thin that made noises from the hallway and other rooms noticeable. Other than that attention and cleaness was really good.Genuine Expedia guest review
Pro: Excellent location. Hot breakfast. Clean room. Cons: Thin walls (you can hear everything in the halls). Thermostats sucks (auto setting only, it's always fighting itself). Small room, no chairs. Good value for Chicago area, and if you don't plan on staying in the room long.Genuine Hotels.com guest review
Value for money at 90 bucks for the location...Genuine Hotels.com guest review
Very nice accomodations for the price. My only complaint was that the hotel desk never notified the valet when I called for my car. I waited over 45 minutes for my vehicle.Genuine Expedia guest review
My husband and I had a wonderful 3 night stay at this hotel. The staff was friendly and helpful. The location is downtown and close to shopping and restaurants. We got a 3 day hop on/hop off tour trolley that made sight sighting convenient (didn't need a car for our short stay) the breakfast choices were the best we've ever had at any hotel. We were […] pleasantly surprised by this hotel and will definitely stay here again. Read moreGenuine Expedia guest review
"Night in town for theater"
Checked in easily. Great location. We were unable to enjoy the buffet in the morning. Wish they had earlier hours. It was a short stay, but would go back again.Genuine Expedia guest review
The hotel was nice. breakfast was very good. Staff was so-so. The valet was not happy when I left a few things in my car and needed to get them out. They seemed as though I was being unreasonable and asked if they could get it. I don't know about anyone else, but I don't want any one rummaging thru my car. The room was soooooooo tiny. I wasn't happy […] paying 167.00 for a room that I could spread my arms out and touch both walls. Overall, we survived but would not go back. Read moreGenuine Hotels.com guest review
"Hotel that is in the Heart of Chicago"
This is a perfect Location. Everything is within a walking distance, and it only a couple of blocks from Michigan Ave. Works out perfect!Genuine Expedia guest review
Perfect Location, room was small but you are only there to shower and sleep. Staff was friendly and breakfast was good. Great for price and location!Genuine Hotels.com guest review
Great value based on location. Our rooms were small as expected, but unfortunately also noisy due to poorly sealing windows and proximity to air conditioning units. Staff were very helpful and overall I would recommend this hotel as it was very well presented and has a great location just off Michigan Avenue.Genuine Hotels.com guest review
Great location, staff was very nice, but size of room for the price and what you can get at a competing hotel prompted me to change hotels.Genuine Hotels.com guest review
"World's smallest hotel room"
We travel quite often, and this has to be the tiniest hotel room we have ever stayed in. Barely enough room to walk around the bed. No place to set suitcases. No vanity or shelf in the bathroom to put your toiletries. Location was decent. Service was fine. Good breakfast. The guy working the breakfast room had a little attitude going, but we all have […] our days. Read moreGenuine Hotels.com guest review
"Right in the heart of everything"
Fantastic... Exceeded my expectations. I would stay there again.Genuine Hotels.com guest review
"Great hotel! Great location!"
This hotel was super clean and staff was veryvery nice and helpful! only issue i had, was when i purchased from expedia i thought i was getting a queen size bed, instead we got two doubles.. We checked right in at check-in time and was told there were no more queen size rooms left. Wish i would have know before hand, we are not used to squeening into […] a double bed... Other than that we had a great stay! Read moreGenuine Expedia guest review
"Great location at a great price"
The hotel is in a great location, walking distance to almost everything. Rooms are very small and the bed is short but it is clean and well maintained and you can not beat it for the price. Perfect if you are looking for a quite, comfortable to place to sleep and shower.Genuine Hotels.com guest review
The staff were wonderful! The hotel was clean and quality of service was great. The rooms were small, but everything was there that I needed. I will definitely return to this hotel my next stay in Chicago.Genuine Hotels.com guest review
"Good, economical choice for downtown Chicago"
We stayed here 3 nights in September. It's main draw is its location. There were more things to do/see than I could fit in in three days, and we were able to walk to a lot of them. The hotel is older, and as most reviewers have pointed out, that means smaller in most respects: small rooms, bathrooms, doorways, etc. However, the staff is extremely friendly, […] the breakfast is very good, and you really have everything you need. These are not rooms you lounge around and relax in, and who would want to anyway, with so much to do outside them. The bathrooms are tiny, and there's not much storage space anywhere, but that is a minor detail to me. The rooms were clean, the bed was comfortable, and the a/c and flatscreen TV worked just fine. The room had a desk and safe for valuables, one small closet, and plenty of lighting options around the room. I did not notice the noise problems others have complained about, but that's probably because we were at the end of the hallway. Read moreGenuine Expedia guest review
great location to downtown and very reasonably pricedGenuine Hotels.com guest review
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