Cincinnatian Hotel - Cincinnati 39.10254, -84.51331

This hotel is what you want when you are not at home. The staff is personable and friendly and very attactive. The rooms sre big and clean. The best part is the gym. It is like have your local gym in the hotel. Treadmill, wieghts and everything else.

Quick to resolve heating issue

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pluses outweighed any negatives breakfast room service was 15 minutes late but the fact that they were busy was a good sign. Lovely quiet place to stay for a business traveler

The hotel has a beautiful decor and we loved our balcony over looking the interior court. We paid extra for valet parking, but it was worth it and the staff was friendly and accomodating. Valet service is unlimited access, which was important to us. We were at first a little leary about staying in downtown hotel, but in the end we were very satisfied.

Hotel wasn't bad, but I would consider it more of a 3.5 to 4 star establishment. I expected something much more luxurious. The lobby, while nice, wasn't as upscale looking as I anticipated. Actually, the hotel looked more like a boutique. In my room, the furniture was badly nicked and wasn't elegant. The mattress wasn't a very expensive one. The television was a traditional analog CRT, and none of the local networks were available. The channel guide was totally incorrect. I later found out that the hotel was in the process of renovation and that my room was one of the few that hasn't been worked on. My room had a balcony facing out into an open indoor atrium. I noted why standing on it that the ceiling above the atrium was flaking. It was also poorly insulated as I could clearly hear the piano from the lounge with the door closed. Requested turndown service and was forgotten, but the staff made up for it by bringing up extra cookies. The restaurant in the hotel was decent, but it was more about pretentious presentation and high prices than quantity. My main course's portion was rather small. I expected to receive a vegetable with my meal but didn't. The staff throughout the hotel was very accommodating and kind. Considering everything the hotel offered, I believe you can find similar or better accommodations in 3.5 and 4 star hotels downtown at a better price.

I thought that the room was very small but clean, with a super comfortable bed and a nice, clean, and spacious bathroom. The best part of the hotel was the service. All staff were gracious and thoughtful; when I was stuck waiting for a very late shuttle to the airport, the staff at the reception desk called the company for me for updates and fetched an ice cold water for me, while the bellboys outside watched my bags and directed me inside where it was warm. Dinner at the Palace was exceptional, as was the service.

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The hotel was very nice, but I expected nicer for the money. The staff was a little stuck up and we had a lovely view of an alley that smelled like pee.

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We booked a junior suite for a special occasion. The desk staff as well as the bar staff exceeded all expectations for service. Wonderful experience, cannot wait to stay here again.

This is our second visit. We had some cleanliness concerns when we checked in, which was TOTALLY different from our previous visit. When we brought it to the attention of the manager, we were given an upgraded room instead, AND a $25 breakfast voucher! Things happen, and mistakes will occur, but the mark of a truly great business is when they make good on the mistake and ensure a fully satisfied customer. Customer service is a core value at this hotel, and we WILL be back!

We loved the hotel, but our friends stayed there also and their rooms were more than twice our size.

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We found this hotel to be charming, luxurious and well located. Just barely close enough to the riverside to walk it, although anyone with any kind of walking difficulties will probably want a cab. Every member of the staff has an intimate understanding of what customer service really means, and will go out of their way to ensure your stay is as perfect as possible. Rooms are larger than the average hotel, very quiet, and exude an extra feeling of luxury and convenience. We already have booked a return trip!

Great ambience. Room 601 is right above the exhaust fan for the hotel laundry, which makes it impossible to sleep. However, the staff, when informed, immediately moved us to room 602 (an inside room) and all was well. Slept like a rock. Would not hesitate to stay there again and would recommend to anyone. Close to the ballpark and several good restaurants.

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The ambiance of the hotel was as if we we were in a 1940's William Powell/Myrna Loy movie! The decor, the amenities were old school charm!

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When I checked into the hotel, I was given an automatic upgrade because I had to wait while the staff tended to other coustomers. I loved my room and the staff was very courteous.

This is the second time I have stayed at this hotel, the first was a few years ago right after it was renovated. Hotel is aging nicely, seems to be maintained very well. Staff was helpful and cooperative. Only complaint at all was breakfast service was very slow, but the food was delicious. Just don't plan on a quick bite if you are in a hurry.

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After spendig lots of time on the road in elegant, chic and "hip" boutique hotels, it's a pleasure to be in a large room with elegant furnishings and an old fashioned feel. Helpful staff, good location. Would definitely recommedn it and would come again.

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Rooms were small and outdated, paid far to much for what we got. Should have stayed at the Hilton a block or two away, it was 40.00 cheaper a night and looked much better.

My sister and I stayed at The Cincinnatian while we were in town for the Rascal Flatts concert. We were so impressed with everything the hotel had to offer. The rooms were clean, the staff was very courteous and the beds/pillows were heavenly. I would definitely recommend this hotel to anyone looking for a great atmosphere and an amazing stay.

Everything was outstanding except the drain on the shower was working properly. By the end of the shower I was standing in five to six inches of water. It was not pleasant for my friend who had so shower after me. It was a walk in shower (no tub) and at one point I was afraid the water was going to overflow. For whatever reason I didn't report it on the first day and give them an opportunity to fix it. My guess is they would have been attentive. It was that kind of place. Btw....a hotel of that caliber should have flat panels by now. Over all a very nice place to park a few days. There are a lot of nice restaurants with in a block or two.

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Charming hotel, staff was welcoming and very helpful. Only one complaint: We've come to expect in-room coffee pots and there wasn't one. Free morning coffee was available in the lobby but it's a pain to get dressed to go get it. Actually, that wasn't a problem for me - I made hubby go get the coffee. (8^)

Beautiful, excellent service, would definitely stay there again, especially at the price.

We enjoyed our stay in this lovely old hotel. The french doors overlooking the beautiful lobby and the large bathtub and marble surround were amenities that other hotels just don't have. THe hotel staff was very accomodating. There was an Internet connection in our room, though we did not bring a laptop on this trip. The restaurant served us a wonderful breakfast at a fair price. However, it would have been convenient to have a coffee maker in the room, like most other hotels, instead of having to get dressed to go down to the lobby for the hotel's complementary coffee. And the $28/day fee for valet parking was excessive.

This is obviously an older property that has been well maintained and updated. The inner great entry way is breathtaking from the ground floor and from the foliage lined internal balconies that rim it. The decor is tasteful and the music from the fine dining area resonates softly throughout the building. The staff was excellent, even bringing up my car keys after I forgot them at the front desk. Room service was cordial and prompt, with everything served at appropriate temperature. I cannot say enough good things about this establishment and I cannot wait to find a reason to stay there again.

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Could not get the A/C to operate properly in the room.

Very nice accommodations and location, breakfast staff particularly good and helpful

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The hotel is a bit out of date, but still holds a lot of charm. The staff was very helpful in getting us where we needed to be. The room was small, but clean. The bathroom door wasn't a normal door; you could see a hear a bit much, so ladies beware. Also, no fan in the bathroom. You're staying right downtown, so there were plenty of places to eat nearby during the day, but not much late at night besides a few night clubs. And the late night room service menu left much to be desired. Overall, we enjoyed our stay and would consider going back. There was no pool, so if you have kids you may want to pick a different hotel.

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Wonderful historic hotel, quit comfort, comvient for safe downtown walking, selfparking in local garage the only negative and that is not too bad. Valet parking is available. Did upgrade at checkin to get more updated room at suggestion of desk

I feel their website was misleading as it pertianed to parking.I did not expect to have to pay for parking at a hotel I was staying at.Tipping the valet is one thing and I believe necessary.Two days of parking cost me 56.00 which I feel is excessive.This alone would prevent me from staying there again.

The staff was very friendly & helpful. The room was extremely welcoming, comfortable & clean. Location downtown is great for the museums & stadiums. Highly recommended!

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I was extremely impressed with the Cincinnatian. I received a great deal on a wonderfully clean and comfortable room complete with an interior balcony.

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This did not seem like a 4.5 star hotel. The staff was VERY VERY NICE but the rooms were just so-so. Clean...but nothing great. I was there for work so it worked out fine for me -

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Great accomodations with a little history...

Valet service, mini-bar, friendly accomodating staff, 24-hour room service, nice bathroom, huge bathtub! I would definitely stay again!!