One of the best hotels I have stayed. Excellent food, service and very helpful staff. Next time in Boston I will stay at Boston Harbor Hotel.Genuine Hotels.com guest review
"Great Location, Great Service"
Wonderful stay. Would repeat.Genuine Hotels.com guest review
Lovely place to stay and the staff, including room service, could not have been more accommodating and helpful -Genuine Expedia guest review
Response by Boston Harbor Hotel We are delighted that your recent stay at the Boston Harbor Hotel at Rowes Wharf was one that exceeded your expectations. Your compliments for our staff are sincerely appreciated and we look forward to having you stay with us again soon. Thank you for your gracious review.
"Great hotel for anyone!"
The entire New Year's vacation at the Boston Harbor Hotel was incredible. We have never experienced a more conscientious, hard working, willing to please staff. Every member of the concierge team went above and beyond to meet any and all of our needs. The location was perfect...right in the heart of Little Italy with a wide variety of outstanding restaurants. […] We highly recommend this hotel. Read moreGenuine Expedia guest review
Response by Boston Harbor Hotel We are so pleased that you enjoyed the convenience of our location and the excellent service levels provided by the staff at the Boston Harbor Hotel at Rowes Wharf during your New Year’s vacation. We are committed to providing attentive service to all of our guests, and we are thrilled that their efforts were so generously acknowledged in your review. It would be our pleasure to welcome you back again and again and we thank you for your gracious review.
"Thanksgiving in Boston"
We stayed over Thanksgiving holiday, the hotel and staff were exceptional. They were helpful and surprised us for our wedding anniversary with champagne and some goodies. We would definitely come back the next time we travel to Boston.Genuine Expedia guest review
Response by Boston Harbor Hotel It was certainly our pleasure to create such a memorable experience for your anniversary and we are so pleased to hear that you enjoyed not only the exceptional views from our hotel, but outstanding service from our staff. We would love to welcome you back to the Boston Harbor Hotel at Rowes Wharf and we thank you for your review.
"Excellent hotel for anyone!"
Everyone at the Boston Harbor Hotel treated us like royalty. They responded quickly to our requests and always offered help when we were walking around the outside or inside of the hotel. We especially liked the availability of a car to drive us to events happening in the area, we found that very convenient and would definately recommend and revisit […] the hotel again Read moreGenuine Expedia guest review
Response by Boston Harbor Hotel At the Boston Harbor Hotel at Rowes Wharf, we strive to ensure that each and every one of our guests leave feeling that their experience was not cookie cutter, but personalized, from our helpful Concierge to our attentive Housekeeping staff. It makes us very happy to learn that your experience was reminiscent of a carefree and pampered honeymoon! Thank you for your gracious compliments for our staff and we look forward to welcoming you back again soon.
Beautiful room, impeccable service. Nice view of the harbor!Genuine Hotels.com guest review
"World Class Hotel and Customer Service"
My family stayed at the Boston Harbor Hotel after my graduation ceremony at HBS. World class hotel with outstanding customer service. 10 STARS to the team for making this stay a memorable one. We will certainly stay at Boston Harbor Hotel during our next visit to Boston.Genuine Expedia guest review
Response by Boston Harbor Hotel It was truly a treat for us at the Boston Harbor Hotel at Rowes Wharf to have been able to create such a positive experience for you and your family. Your kind acknowledgement of our staff is sincerely appreciated and we offer our congratulations and best wishes for continued success! We look forward to welcoming you back very soon and thank you for your review.
We were hoping for a spa/tub in the room, but after our work-out in the gym and all the unexpected extras there we were most suprised and happy. The staff was made up of a team we have never experienced before. I could go on and on but suggest you visit yourself. We usually try different places along the harbor just to experience something new but I […] think we'll be returning to the Boston Harbor Hotel. Read moreGenuine Hotels.com guest review
"GREAT HOTEL, OVERALL!!"
I had planned a trip a few weeks before at a different hotel, spent twice as much, and it wasn't even half as nice as The Boston Harbor Hotel. Wish I had booked that trip here. My boyfriend and I came to stay and just have a few days in Boston, this hotel couldn't have been more perfect!! We don't have tons of money, but this hotel is worth every penny. The […] staff is super nice and accommodating. We felt very welcome. Our room was super nice and clean, awesome bathroom with his/hers toiletries. We had a great view of the harbor. The TV was small, but we didn't come here to watch TV, so that was OK. Room service food was a little pricey, we didn't indulge in room service, we were so close to awesome restaurants we didn't need to. We didn't try any of the hotel restaurants or bars, but they did smell good and seemed to have good crowds. Room came with a fridge, total plus!! The pool and spa were great as well, with fully equipped locker rooms. Security after hours so not just anyone can walk into the hotel, or on the elevators after midnight. Very nice! Totally close to everything, walking distance to North End, Aquarium, Quincey Market, Chinatown. Parking was very close and reasonable. My only "complaint" is that the elevators smelt of "old lady perfume". Could have been an old lady in there before us, who knows. Not a big deal. Overall, a great place to stay and enjoy your time in Boston. It's a great place for couples, business people, and families. Read moreGenuine Expedia guest review
Response by Boston Harbor Hotel We are very glad to read your review and get a sense of just what makes our guests happy. From our attentive staff to our convenient location, we are thrilled that your stay encompassed so many of the things that make the Boston Harbor Hotel at Rowes Wharf a truly special place to stay. We very much look forward to welcoming you back and will be sure to pass along your kind comments to our staff. Thank you for your review.
Rooms & service were excellent! Difficult to find any flaws other than cost.Genuine Hotels.com guest review
Beautiful room, superb staff, fantastic location. Lots of restaurants to choose from. Romantic spot.Genuine Expedia guest review
Response by Boston Harbor Hotel We are extremely delighted to learn that you found our staff to be friendly and helpful, our location to be convenient to your needs and also were able to enjoy the romantic splendor that the Rowes Wharf area provides. You have certainly made our day by sharing your experience and we hope to welcome you back to the Boston Harbor Hotel at Rowes Wharf very soon.
The hotel was perfect. Near Quincy market and the North End. The gym was very complete and the staff was extremely helpful. Will stay again.Genuine Hotels.com guest review
"Exceptional hotel with an excellent attitude"
When looking for a hotel location is also important and this hotel has it all. Not only is the food, service, and quality of the staff important but the location to access all forms of transportation was excellent. My wife and I spent 5 enjoyable nights at the Boston Harbor Hotel and we trully experienced 5 star service. There was not one negative issue […] we complained about or shared. Trully a fanatastic 5 days in Boston and would easily stay and recommend this establishment to all my family and friends. Read moreGenuine Expedia guest review
Response by Boston Harbor Hotel We are so pleased that you enjoyed not only the convenience of the water taxi, but also the excitement of an Old Town Trolley Tour while staying with us. Our staff is committed to taking care of our guests, so we are delighted that while here in Boston, all you needed to do was relax and enjoy 5 days of exceptional service. It was truly a treat for us at the Boston Harbor Hotel at Rowes Wharf to have been able to create such a positive experience for you and we look forward to welcoming you and your wife back to our hotel the next time you are in Boston. Thank you for your review.
"Boston Harbor Hotel was an A+ experience"
Boston Harbor Hotel made our Boston vacation excellent. The location was very good from the water taxi access to/from the airport, the nearby convenience of tour trolleys and water tours, and the nearby access to the subway to popular destinations. The biggest help was the friendly, informed staff at the concierge staff. They booked tours, restaurants, […] theatres, etc for us. We took their phone number with us around town and would call to say "We're in Little Italy; where should we eat dinner?"! And the comfy bed was the perfect place to rest after busy days of touring! A+ hotel Read moreGenuine Expedia guest review
Response by Boston Harbor Hotel The Boston Harbor Hotel at Rowes Wharf is fortunate to be located in such a vibrant and exciting spot on the Boston waterfront, and we are so pleased that you were able to explore our great city with the help of our attentive staff and the many transportation options available right outside our doors. We will be sure to share your kind compliments with our staff and we thank you for taking the time to provide your review. It would be our pleasure to welcome you back very soon.
"Best Place to Stay in Boston."
Wonderful hotel, our favorite place to stay in Boston. Close to everything. Highly recommend.Genuine Expedia guest review
Response by Boston Harbor Hotel We are so honored to hear that the Boston Harbor Hotel at Rowes Wharf is your favorite place to stay in Boston! Your recommendation is sincerely appreciated and we look forward to welcoming you back very soon. Thank you for your review!
"Fantastic hotel, great service"
Loved our stay at the Boston Harbor Hotel! The (deluxe harbor view) room was very spacious, clean and elegantly furnished. Bed was extremely comfortable. There are a lot of thoughtful touches designed to enhance guests' comfort, such as providing packets of laundry soap and stain remover - also antiseptic hand wipes, handy for use while out & about […] during the day. Twice-daily maid service was great, concierge staff went the extra mile to provide assistance, we felt very pampered throughout our stay. Meritage Restaurant was very good. Location of the hotel is perfect for tourist activities. It wasn't cheap but I definitely felt we got our money's worth and would stay here if I returned to Boston. Read moreGenuine Expedia guest review
Response by Boston Harbor Hotel We are delighted to learn that you enjoyed the elegant interior design of our Harbor Deluxe Room and were impressed with the service levels you experienced. The staff at the Boston Harbor Hotel at Rowes Wharf makes it their priority to ensure that our guest's expectations are not only met but surpassed with thoughtful touches. We are glad you enjoyed our signature wine and food pairing restaurant, Meritage. We look forward to welcoming you back for another exceptional stay very soon.
"The perfect high end getaway place in Boston."
Personal touches and a long service staff. Outstanding.Genuine Expedia guest review
Response by Boston Harbor Hotel Personalized service and attention to detail are qualities that make the Boston Harbor Hotel at Rowes Wharf a great place to stay while visiting Boston. We are thrilled to learn that your getaway was enjoyable and look forward to having you stay with us again in the future. Thank you for your review.
"Boston Harbor Hotel exceeded expectations"
My husband and I just completed a 4 night stay at the Boston Harbor Hotel. I do not have a single complaint. The staff was courteous, hotel was beautiful, the harbor view room was perfect and even included windows that opened, the hotel bar and restaurant were exceptional. I would stay here again anytime we are back in Boston. Highly recommend this […] hotel, evevn if it is a bit pricey. Read moreGenuine Hotels.com guest review
"Great hotel in Boston wharf area."
Great experience, excellent staff, wonderful rooms.Genuine Expedia guest review
Response by Boston Harbor Hotel We are so glad that you enjoyed your stay and found the Boston Harbor Hotel to be ideal for business or pleasure. The hotel’s views, proximity to the North End and variety of dining options within the hotel certainly provide memorable aspects to our guests’ experiences in Boston, and we are thrilled you were able to take advantage of them. It would be our pleasure to welcome you back for another visit very soon!
"Beautiful views, but confirm your reservation!"
The staff are all very pleasant. The only problem was that I reserved a king bed, and we were provided two queens. I was told this was due to a system error. The queens are small - really more like a full size, so I requested we be moved. They moved us to a room with only a partial ocean view - I had paid for ocean view. I called to request a better […] room and they moved us to another room that was partially blocked by a ten foot ledge out the window. Also parking for one night was $88. Read moreGenuine Expedia guest review
"As Good As It Gets"
One of the best hotel stays I've ever had in 40 years of traveling as an adult. Room, staff, food, location in Boston were all perfect. Won't stay anywhere else in Boston from now on!Genuine Expedia guest review
Response by Boston Harbor Hotel We enjoyed reading your review and are honored to be your favorite place to stay while in Boston. Your kind compliments are much appreciated and we look forward to your next visit with us at the Boston Harbor Hotel at Rowes Wharf. Thank you for your review.
the view into the harbor was awesome. It was worth the few extra dollars it costGenuine Hotels.com guest review
"Wonderful hotel in wonderful location."
Great hotel. very convenient location, beautiful view of harbor. exceptional staff. Large, comfortable room.Genuine Hotels.com guest review
"Best night of life....!"
This hotel is amazing in every way. Let me first say me and my GF are very casual people and this is a VERY upscale place and they treated us like we walked in with 3 piece suits on. They were exceptionally friendly and because she "happened" (no really it was just in a laugh) to mention we we're celebrating her b-day they sent up a comp bottle of champagne […] and some deserts. We got a great deal on hotels.com and would go back any day. The place is very classy, and the location is SPOT ON near everything. We walked inadvertantly to "Cheers" which is in a completely different district and it was no time at all. We went to both little italy, quincy market and china town in the same day. We went to the aquarium the next which was in spitting distance of the hotel and tried to make it to the harpoon brewery but they we're sold out of passes. The concierges were amazing and knew info about things you wouldn't think of. Def try it out, even our bartender knew the place by name! Read moreGenuine Hotels.com guest review
"Great for couples"
My husband and I spent three nights at the Boston Harbor Hotel while we were on a get-away in Boston. The hotel could not have been more perfect. Beautiful, charming, great views of the harbor, amazing staff and unbelievable comfort. Everyone was so nice, addressing us by name, we felt like royalty. The concierge was amazing, so helpful and so professional. […] Room service was prompt and personal. Housekeeping: immaculate. Pool and spa: relaxing and rejuvenating. It was worth every penny.... The only thing that I can not attest to are the on-site restaurants. We did try room service for breakfast, which was great. But we did not try the restaurants downstairs, so cannot give an opinion. I would especially recommend this hotel for couples... Read moreGenuine Expedia guest review
Response by Boston Harbor Hotel It is great to learn that you and your husband were able to enjoy a few days of relaxation and comfort while staying at the Boston Harbor Hotel at Rowes Wharf. We aim to provide a memorable experience for all of our guests and we are thrilled to learn that you were able to enjoy so many of the amenities our hotel provides. We look forward to welcoming you back soon and hope that you will have the opportunity to spend some time in one of our restaurants for an amazing meal. Thank you for your kind recommendation and review.
This is a superlative hostelry.Genuine Hotels.com guest review
"Hotel for everyone"
The Hotel was amazing. The Staff where spectacular. I am looking forward to staying again in the near future.Genuine Expedia guest review
Response by Boston Harbor Hotel Thank you for reaching out to us and letting us know that your recent stay at the Boston Harbor Hotel at Rowes Wharf was everything you had anticipated. We certainly are looking forward to your return and we thank you for your kind comments.
"Boston Harbor Hotel was excellent"
Everything was great. The location was excellent and the service was too.Genuine Expedia guest review
Response by Boston Harbor Hotel We are very happy to hear that the service levels you experienced while at the Boston Harbor Hotel at Rowes Wharf fully impressed you. Thank you for your compliments and for choosing to stay with us. We look forward to welcoming you back very soon.
"Not worth the Money."
I am usually not the one to complain but, our experience at the Boston Harbor hotel was not the most pleasant one. For starters, two of our bath towels provided by the BHH had hairs on them. Secondly we were awoken multiple times in the early morning hours by loud and screaming kids, not to mention the doors slamming. There cleverly located in a spot […] where after midnight, there isnt a restaraunt in site so, if your hungry plan on spending $ 18.00 for a hamburger plus, 18% gratuity, $ 4.00 for eating in your room and don't forget the tip. We were told on arrival there would be complementary water bottles in the room, non existent. They finally arrived 30 mins later after notifying room service. Our room which was the "superior city view" was very plain and basic for the money we paid. In the future, I will just stick to a more basic Hotel for accomodations. A lot cheaper plus they offer more. Read moreGenuine Hotels.com guest review
Loved everything about the hotel and it's location!!! Would Definetly stay there again!!!Genuine Expedia guest review
Response by Boston Harbor Hotel It is always a treat for us to create a memorable experience for our guests, especially for an important anniversary celebration. We are thrilled that the personal touches such as his and her robes and slippers made your stay at the Boston Harbor Hotel at Rowes Wharf made your stay even better than you had anticipated. It would be our pleasure to welcome you back for many years to come.
From the moment of arrival to our departure we received excellent service. The hotel is exceptionally well managed. It is within walking distance of "Little Italy" in the North End and outstanding Italian food. It is also within walking distance of Liberty Wharf and great seafood as well as within walking distance of Chinatown and the Frog Pond area. […] It is very close to a T terminal. I recommend the Water Taxi from Logan. Read moreGenuine Hotels.com guest review
"Great hotel for a getaway couple of nights"
This hotel was very impressive. It was beautiful, in a fantastic location right on the Boston Harbor, and very quiet and relaxing.Genuine Expedia guest review
Response by Boston Harbor Hotel We are very happy to learn that your recent experience at the Boston Harbor Hotel at Rowes Wharf was everything you had anticipated. It is always a treat for us to create a memorable experience for our guests. Please do not hesitate to reach out to our attentive Concierge for local restaurant recommendations and interesting attractions to visit while in the Boston area. Thank you for your kind compliments and we look forward to welcoming you back very soon.
very nice hotel all the ammenities and close walking distance to everythingGenuine Expedia guest review
Response by Boston Harbor Hotel Thank you for choosing to stay at the Boston Harbor Hotel at Rowes Wharf during your recent vacation. We appreciate your kind comments regarding our hotel and hope to welcome you back in the very near future.
"Great hotel, great service."
Just returned from taking my son on a 13th birthday trip to Boston and spent 3 nights at BHH. Had high expectations for this hotel after reading other reviews and was pleasantly surprised to find all those expectations met or exceeded. The hotel staff without exception were friendly but professional and seemed to genuinely desire to do whatever was […] necessary to enhance our experience at the hotel and in Boston generally. Top notch. Read moreGenuine Expedia guest review
"Close to Harbor"
Fantastic location with quality service. Hotel ready for new carpet and paint though. Dining mediocre.Genuine Hotels.com guest review
"fantastic time in boston"
Superb service...helpful, friendly staff...very clean..excellent fitness facilities..a great hotelGenuine Expedia guest review
Response by Boston Harbor Hotel We are thrilled to read that your recent experience at The Boston Harbor Hotel at Rowes Wharf was so enjoyable. Thank you for your kind review and we would love to welcome you back for another stay with us soon!
"Great for Couples"
Very centrally located to all activities in downtown Boston. Very comfortable and a great terrace restaurant and bar that overlooks the dock.Genuine Expedia guest review
Response by Boston Harbor Hotel It is wonderful to read that the centric location and exceptional views of the harbor at the Boston Harbor Hotel at Rowes Wharf added such value to your recent stay. It would certainly be our pleasure to welcome you back for another great stay and we thank you for your review.
The hotel beautiful. A greater selection of food on the menu would be appreciated. Food costs high at the hotel. It was a high class hotel. So we kind of understand. We enjoyed our stay. The bed comfortable. The service excellent. The hot water for showers much appreciated ( versus luke warm water)! Beautiful room!Genuine Expedia guest review
Response by Boston Harbor Hotel We are certainly pleased to provide our guests with a comfortable and restful experience while at the Boston Harbor Hotel at Rowes Wharf and we are glad you enjoyed the room amenities. Your suggestions are appreciated as well and help us to improve the overall experience we provide. Thank you for your kind comments and we look forward to greeting you again in the very near future.
"Best place to stay in Boston."
WONDERFUL, I FELT LIKE A QUEEN. LOVED THIS HOTEL.Genuine Hotels.com guest review
"Nice hotel, not very warm staff."
The hotel itself was nice, but the staff weren't very helpful. They weren't very warm and friendly over the phone, but short and made me feel like I was wasting their time.Genuine Expedia guest review
Response by Boston Harbor Hotel Thank you for sharing your recent experience at our hotel. We do appreciate all feedback from our guests as it gives us the opportunity to continually improve our services and product and we do apologize that the service you received did not meet your expectations. It would be our pleasure to welcome you back in the future for the stay that you deserve. Thank you for your review.
Everyone was friendly and helpful. Great fitness center and pool. By far the most comfortable bed and pillows I've slept on anywhere. Would definitely return.Genuine Expedia guest review
Response by Boston Harbor Hotel Thank you for taking the time to share your experience at the Boston Harbor Hotel at Rowes Wharf with us on Expedia. It certainly pleases us to read that you received the personalized service we always aim to provide and you had the opportunity to enjoy the Health Club at Rowes Wharf. We look forward to personally welcoming you back in the near future!
"Memorial Day Weekend Stay in Boston"
I would give this hotel a 4.5. The room was fantastic, and the front desk and lobby staff were exceptional. We also had excellent service in our room. The hotel is also walking distance to long wharf and several historic sites which was very convenient. The only downers were the pool, which was obviously dated and the seafood restaurant on-site. We […] landed on a Thursday and got to the hotel a little early, so opted for a late lunch at the seafood restaurant. The service was mediocre, with the staff more interested in talking to one another and the food was disappointing. We did not go back there. The on-site pub, however, was fantastic. Great food and exceptional service from the staff there. Overall a great stay. I would definitely book here again. Read moreGenuine Expedia guest review
Response by Boston Harbor Hotel We are thrilled to learn that you enjoyed your stay with us over Memorial Day and we thank you for sharing your wonderful comments about your room, the location of our hotel and most importantly, the service. It is wonderful to hear how much you enjoyed dining at our Rowes Wharf Pub, but we truly regret that your lunch experience was not as positive and for that we offer our sincerest apologies. We will be sure to take your comments into consideration so that this instance may be avoided in the future, and it would be our pleasure to welcome you back to the Boston Harbor Hotel at Rowes Wharf very soon.
Expensive but you get what you pay for. Walking distance to the New England Aquarium and Boston's North End.Genuine Expedia guest review
Response by Boston Harbor Hotel Thank you for sharing your kind remarks with us. We are so glad that you enjoyed your stay and especially the convenient location of the Boston Harbor Hotel at Rowes Wharf to so many of Boston’s best attractions. We look forward to the opportunity to personally welcome you back in the near future!
"Not if you are looking for peace & quiet"
Our room was so LOUD. So if you do stay here, you want to make sure to ask for a quiet room. We were by a service elevator and had so much noise we were not able to sleep, we heard everyone talking in the halls like our door was wide open, lots of banging, clanging, etc. I was so tired and so looking forward to some sleep without the kids, and got no […] rest! Hotel was clean and staff was nice, but I do think this hotel was way overpriced all the way around. When I spend this kind of money I should be able to sleep as long as I want to without so much noise. The restaurant was not good at all. I would not stay here again, for this price there were several other hotels. Read moreGenuine Expedia guest review
Response by Boston Harbor Hotel Thank you for sharing your comments. We welcome all guest feedback as an important tool for continuous improvement. Understanding the luxury of having a quiet night’s sleep without children, I am so sorry to hear that you were unable to experience this on your past visit. It is our priority to ensure that our guests are not only pleased, but that their expectations are met and surpassed, so we will definitely keep your feedback top of mind. I welcome you reach out to me directly so that we may speak in greater depth about your experience and do hope to have the opportunity to personally welcome you back to The Boston Harbor Hotel for a seamless experience.
"Great Romantic Getaway"
My husband and I stayed here for our anniversary, and we were not disappointed. Every aspect of service was commendable, and the location was the best, right on the harbor and close to many of Boston's highlights. Our room was so comfortable, and view of the city was awesome! It was a true romantic getaway!Genuine Hotels.com guest review
Great hotel! Very Comfortable bed. Hotel staff was top notch.Genuine Expedia guest review
Response by Boston Harbor Hotel Thank you for sharing your feedback on your recent stay with us at The Boston Harbor Hotel at Rowes Wharf! I am glad to read that you enjoyed your time with us and that you would recommend your experience to other travelers. I hope to personally welcome you back in the near future!
"Overall Great Experience"
Perfect location, incredible staff, wonderful sheets, very comfortable room.Genuine Hotels.com guest review
"A Wonderful Hotel!"
One of the best hotels I've ever stayed in. Professional and friendly staff plus the beautiful room made my stay in Boston truly memorable. Can not imagine staying anywhere else, truly a five star experience.Genuine Expedia guest review
Response by Boston Harbor Hotel We are extremely thrilled to learn that our staff and accommodations at the Boston Harbor Hotel at Rowes Wharf made your stay 5-star worthy. It is our goal to ensure that each and every guest receives an exceptional stay while they are here, and be inspired to return. It seems we met that goal with you and we're excited and looking forward to welcoming you back soon.
"Great view and location"
The harbor view is great and the hotel is in a great location. I would come here again.Genuine Expedia guest review
Response by Boston Harbor Hotel Thank you for your kind review. It's wonderful to hear you enjoyed our location and that we can look forward to greeting you again at the Boston Harbor Hotel at Rowes Wharf.
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