"The Boston Harbor Hotel exceeds expectations"
I surprised my wife with a night at The Boston Harbor Hotel for our 33rd wedding anniversary. We had stayed here about 20 years ago and had a very memorable experience. We arrived and were greeted warmly. When we entered our room there was a bottle of chilled champagne and chocolate covered strawberries waiting for us, with a spectacular view of Boston […] Harbor. My wife loves to have room service breakfast. Our order arrived within a few minutes of the time we were told it would arrive, was hot and delicious. Everything was better than we expected. Read moreGenuine Expedia guest review
Response by Boston Harbor Hotel What a thoughtful Anniversary gift you gave to your wife! We are so pleased that we had an opportunity to play a part in your celebration and were able to provide you with a memorable stay. It would be our pleasure to welcome you both back to the Boston Harbor Hotel at Rowes Wharf for many more wonderful experiences and we thank you for your kind review.
"Boston Harbor Hotel"
Finest accommodations I've ever experienced. Friendliest staff. Fastest service. I'll never stay anywhere else in Boston.Genuine Expedia guest review
Response by Boston Harbor Hotel We are certainly grateful that you have shared with us how much you enjoyed your stay at the Boston Harbor Hotel at Rowes Wharf. To hear that you will only stay with us makes us very happy and we look forward to creating many more memorable experiences for you in the future. Thank you for your review.
"Amazing hotel on the harbor"
We received more support and services then we were expecting. They brought fruit and cookies to the room at 3pm each day and had fruit in the lobby all day. The view from the room was perfect!Genuine Expedia guest review
Response by Boston Harbor Hotel Thank you for taking the time to share your experience at the Boston Harbor Hotel at Rowes Wharf with us. We are so pleased to hear that the service levels you received from our staff fully impressed you and that you were able to relax and enjoy the outstanding views from your room. We look forward to greeting you in the future and we thank you for your review.
View of Boston Harbor and Logan Airport. The great view made our hotel room a destination rather than a necessity.Genuine Expedia guest review
Response by Boston Harbor Hotel It is so nice to hear that your stay at the Boston Harbor Hotel at Rowes Wharf was so enjoyable; so much so that you felt it was an integral part of your vacation! We strive to provide each of our guests with an exceptional experience and it makes us very happy to read your review and know that we are succeeding. Thank you for sharing your appreciation with us and we look forward to welcoming you back very soon.
"Beautiful Hotel with Amazing Harbor View"
My girlfriend and I had an amazing time here. First of all, the staff was very accommodating and polite. The room was a good size for Boston (500 sq feet) but the best part was the view. We went with a harbor view room and it was definitely worth it. There is a very large window in the main area that gives you a great view of harbor. We got up one morning […] and the sun was rising directly in line with our window. We had breakfast at the hotel (seaside grill?) and the view there was just gorgeous as well w/the nearby yachts and the rising sun. If you order the right things on the menu, then the food prices are actually worth it. I had a delicious lobster, crab, and tomato omelet with a coffee. We enjoyed the pool, hot tub, steam room, and sauna as well. My favorite hotel stay in Boston by far. Cost would be the only con, but it really is quite reasonable for a 5-star hotel. Read moreGenuine Expedia guest review
Only better hotel was HawaiiGenuine Hotels.com guest review
"Everything and More"
This hotel is the epitome of luxury and value. Situated in the heart of the city it is convenient to everything. The views from our windows were spectacular. The staff could not have been more friendly, welcoming or helpful. If you want to experience the best of Boston, consider this hotel your home!Genuine Expedia guest review
Response by Boston Harbor Hotel We are so pleased to hear that your recent stay at the Boston Harbor Hotel at Rowes Wharf was not only enjoyable but gave you the opportunity to take advantage of several popular Boston attractions. It is the goal of our staff to ensure that our guests are well taken care of and have their needs fully met and it seems we met that goal with you. We are looking forward to seeing you again soon and we thank you for your kind review.
"Perfect for a romantic weekend"
Attentive and gracious staff, excellent location, fabulous views of the harbor. Expensive, but worth it.Genuine Hotels.com guest review
"Boston Harbor Hotel"
Nice room with a nice view. However, a little "stuffy" for us. We ate dinner at the Sea Grille located on main floor (we ate inside) and unfortunately, it was not very good. The fish was dry and service was slow. Went to the Bar after for a drink and that was nice,quiet and cozy.Genuine Expedia guest review
Response by Boston Harbor Hotel We love hearing from our guests, and learning that your stay was less than exceptional leaves us concerned. Thank you for sharing your disappointment in your meal and we will absolutely share your comments with our Chef. It is our goal to continually improve the experience for our guests and comments such as yours gives us that ability. It is wonderful to hear that you enjoyed the views from your room and we look forward to welcoming you back to the Boston Harbor Hotel at Rowes Wharf very soon.
Unfortunately, I felt the price point was overly inflated for a room facing construction on our balcony. I was gravely disappointed and feel no one should have to see a mess out their window while trying to indulge in the ambiance of Boston. All other areas of the hotel were exceptional!Genuine Hotels.com guest review
"Would do again :)"
Great views...center of everything... staff exceptionally helpful.... worth the rate..Genuine Hotels.com guest review
"Luxurious accommodations/convenient location."
Had a great time. Felt spoiled. Restaurant service was wonderful/very attentive.Genuine Hotels.com guest review
"Beautiful setting on harbor!!!"
Outstanding in every aspect. Concierge was EXTREMELY helpful and informative for all of our activities and day trips. Had a harbor view room with a superb view..enjoyed opening window, hearing seagulls.Genuine Hotels.com guest review
beautiful hotel great location staff excellent room clean and comfortable recomend highlyGenuine Expedia guest review
Response by Boston Harbor Hotel Your kind recommendation is sincerely appreciated and we thank you for taking the time to share your experience at the Boston Harbor Hotel at Rowes Wharf. We do apologize for any noise disruptions you encountered and hope to be able to welcome you back very soon. Thank you for your review.
"Why I stay at the Boston harbor Hotel"
The hotel is everything a traveler can ask for. Good service, good food, good staff and very comfortable rooms, it is a delightful place to stay.Genuine Expedia guest review
Response by Boston Harbor Hotel We love hearing your reasons for staying at the Boston Harbor Hotel at Rowes Wharf, and we absolutely agree! Our dedicated staff, luxurious accommodations and delectable dining options make our hotel an amazing place stay and we thank you for sharing these points in your review. We look forward to greeting you soon!
"Great hotel overlooking the Wharf"
The staff couldn't have been more helpful from arrival to departure. The doormen and concierge gave us helpful tips from where to watch the July 4th fireworks, to where to eat. The room was beautifully appointed and spotless. Between walking and using the "T" we were able to get everywhere without the car for our 4 day weekend. It was a very enjoyable […] time . Read moreGenuine Expedia guest review
Response by Boston Harbor Hotel Creating a positive experience for each of our guests is truly a treat for us at the Boston Harbor Hotel at Rowes Wharf. Our top priority is ensuring our guest’s comfort and satisfaction and we are happy to hear we met that goal with you. We look forward to welcoming your return and we thank you for your review.
"Best hotel ever"
My husband and I have stayed at many 5-star hotels, domestic and internationally, and this hotel surpassed many. We haven't one negative thing to say. The service was unbelievably good, from checkin, to the concierge, to impeccable room service. The rooms are beautifully appointed and the bed is wonderful. That is a big compliment from me because I […] have back problems. No problem here! We intend to return and spend more time at the hotel and in the city. Read moreGenuine Expedia guest review
Response by Boston Harbor Hotel We are delighted that your recent stay at the Boston Harbor Hotel at Rowes Wharf was one that exceeded your expectations and you also found our location to be so convenient. From start to finish, it is our greatest pleasure in being able to contribute to our guest’s travel experience. Thank you for sharing your positive experience and we look forward to welcoming you back very soon!
Loved everything about the stay, the hotel was not too crowded so we were able to get an upgrade to a room with a great harbor view.Genuine Hotels.com guest review
"The place to stay!"
Perfect location, beautiful views and an amazing property.Genuine Expedia guest review
Response by Boston Harbor Hotel Thank you for your amazing compliments for the Boston Harbor Hotel at Rowes Wharf. We look forward to welcoming you back for another exceptional stay and we thank you for your review.
"Best Boston Experience"
Everything that I read previous to booking this hotel on Expedia lived up to our expectation and more. My husband and I have been to Boston once before and this was a trip to further explore Boston and enjoy the 4th of July festivities. We were so happy with our hotel on this trip that we will most likely come back as many times and more because it […] was wonderful. From the first day with great concierge services to the doorman and cold waters available as we went to explore the day really shows they have nothing but the best to offer for great customer service and experience. The food at the seafood grille is amazing and we ate their twice just because it was so good. The location is perfect to all walking points surrounding and the T connections to catch a game at Fenway to seeing the JFK library all highlights of our trip. Read moreGenuine Expedia guest review
Response by Boston Harbor Hotel It is always wonderful to hear that a guest was inspired so much by their stay at the Boston Harbor Hotel at Rowes Wharf that they plan on returning again and again. Thank you for taking the time to share your experience with us. We are happy to see that our dedicated staff created a memorable stay for you and we look forward to seeing you again soon. Thank you for your review.
"Excellent Boston Hotel"
In town for our anniversary/4th of July celebration. Hotel was beautiful and well located. I would stay there again next time I visit Boston!Genuine Expedia guest review
Response by Boston Harbor Hotel It is always wonderful to hear from our guests that they will be returning to stay at the Boston Harbor Hotel at Rowes Wharf. You had a double celebration and we are so glad that our hotel had a part in making your special day memorable. Happy Anniversary! We look forward to welcoming you back and we thank you for your kind review.
The best!! That is why we come back!Genuine Hotels.com guest review
"close to downtown and other attraction. central"
very nice place to stay. hotel staff went beyond most hotels we've stayed inn. They made every effort to make sure we were a welcomed guest. They also saw to all our needs and recommended places to eat and things to see.Genuine Expedia guest review
Response by Boston Harbor Hotel We are thrilled that the convenient location of the Boston Harbor Hotel at Rowes Wharf made it so easy for you to enjoy the city of Boston. It is our goal to provide attentive service to each and every one of our guests, and we are pleased that our staff’s efforts were so kindly acknowledged in your review. We hope to welcome you back soon and we thank you for your review.
"An Outstanding Boston Hotel"
Perfect!!!! Service, ambiance, you name it- all absolutely perfect and a real treat!Genuine Hotels.com guest review
"Top notch service and accommodations"
I wanted to find a nice place close to Quincy Market/North End. I was proposing to my girlfriend and hoped this place would come through.....it totally did! From the reservations staff through the concierge everyone was helpful, professional and courteous . I booked a harbor view room and was upgraded to a deluxe. The views from the room were amazing! […] The concierge organized flowers and rose petals to be sent to the room while we were at dinner, and I proposed when we came back. The whole experience was great and I would certainly book this hotel on my next trip to Boston for sure!!! Read moreGenuine Expedia guest review
Response by Boston Harbor Hotel We are thrilled that the Boston Harbor Hotel at Rowes Wharf played such an important part in a wonderful event such as proposing to your girlfriend. Creating the most memorable experience for each of our guest’s is important to us and it was our pleasure to make your special day the best it could be! Thank you for mentioning our dedicated staff and their efforts. We look forward to welcoming you back very soon and we thank you for your amazing review.
"30th Anniversary trip"
We were celebrating our 30th wedding anniversary. Upon check we were given a beautiful upgraded room. We had dinner at the Rowes Wharf. The salmon was excellent. Everyone on staff from all areas of the hotel wished us a Happy Anniversary. When we returned to our room a bottle of champagne, strawberries & sweets were waiting for us. It was a very nice […] unexpected touch! Great hotel and staff!! Read moreGenuine Expedia guest review
Response by Boston Harbor Hotel We absolutely appreciate you letting us know that your stay at the Boston Harbor Hotel at Rowes Wharf made your 30th Anniversary extra-special. We are thrilled to have been able to create such a wonderful experience for you and provide you with some surprises along the way! It would be our pleasure to have you stay with us again soon and we thank you for your lovely review.
"great hotel to experience Boston's charm & history"
My husband and I celebrated our 30th wedding anniversary by spending the day and night in the city. The hotel staff is extremely courteous, seeing to our every need and offering additional ideas or service that we would not of thought of. We chose the hotel due to we wanted to go into the North End and waterfront area. It was one of the best weather […] weekends for the start of summer so we were able to walk every where. The room we stayed in was on the 8th floor. The only drawback was that even though we could see the harbor and federal courthouse from our room, we had the brick wall to the hotel extension blocking the middle of our view. When we stay there again, I would definitely request anything above the 10th floor (maybe when booking the room,it should be mentioned that the view is somewhat obstructed). We ordered room service for both dinner and breakfast which was exceptional! We even ended up in the bar due to the Stanley Cup Playoff game did not come in our room. The staff in the bar was also exceptional and the waitress was extremely attentive. Being from Massachusetts, we have a tendency to take all the city has to offer for granted and don't always take the time to appreciate what the city really offers! I would recommend The Boston Harbor Hotel to everyone everywhere. Thanks for a great time! Read moreGenuine Expedia guest review
Response by Boston Harbor Hotel We are excited to learn that you had a chance to re-discover the city of Boston for your 30th Anniversary. What a wonderful way to celebrate! It would be our pleasure to provide you with exactly the room that meets your needs during any future stays at the Boston Harbor Hotel at Rowes Wharf, and we hope that your visit will be soon. Thank you for taking the time to share so many of the wonderful aspects that made your stay memorable; from our convenient waterfront location to our sumptuous dining options. We look forward to greeting you soon!
"enjoyed the hotel and its surroundings"
we were put in a double bet room 1008 with no drawers for clothing.after complaining to the front desk they told us no king bed or two doubles would be available until the afternoon of the next day so the first day and nite was very uncomftable.we were then put in a king sized bedroom which was very nice evev though we looked out the window at a roof […] over hang.we were compt breakfast for three days for our inconvenience. Read moreGenuine Expedia guest review
Response by Boston Harbor Hotel Thank you for taking the time to provide us with your feedback. We are delighted that, even after some confusion regarding your room, you were still fully impressed with your stay. The convenient location of the Boston Harbor Hotel at Rowes Wharf makes it easy for our guests to explore much of Boston with ease and we are so glad it worked out for your stay too. Please come and stay with us again soon and we thank you for your review.
Staff was particularly attentive and personable. Very refreshing in the age of lousy serviceGenuine Hotels.com guest review
"Nice. Service should have been better @ this price"
It seemed nice enough until a bellman rudely asked to see my key the first night when I was going back up to my room from the restaurant. It really put me off the rest of my stay. Additionally, service at the seafood restaurant was insanely slow, as in myself and some tables near me didn't see anyone for 10-15 minutes. They served me a free drink and […] apologized but I would have expected better for the price. Read moreGenuine Expedia guest review
Response by Boston Harbor Hotel Thank you for reaching out to us in regard to your recent stay at our hotel. While we are happy to hear that your accommodations fully impressed you, we do apologize for any inconvenience you encountered. Our staff strives to put our guest’s security at the top of their priorities and when asking to see your room key, it was only to ensure that you were a registered guest. We do regret any misunderstandings. We would hope to be able to regain your trust with an exceptional stay in the future and we thank you for your review.
Excellent hotel. Everything from check in to the turn down service to having a crib ready for my daughter upon arrival was to notch. Everyone was extremely professional and courteous. I would definitely stay here again!Genuine Expedia guest review
Response by Boston Harbor Hotel It was our pleasure to make your recent visit to Boston completely enjoyable. Even our littlest guests deserve courteous service, so providing a comfortable crib for your daughter was the least we could do. Thank you for your kind comments and we look forward to welcoming you back to the Boston Harbor Hotel at Rowes Wharf very soon.
"Would stay again for sure!"
We loved everything about this hotel and had 3 different rooms. Rooms with harbor views are special. We were not overly impressed with dinner in the restaurant, Sea Grille, but breakfast was wonderful. Overall a fantastic hotel.Genuine Hotels.com guest review
"Fabulous get away - truly papmered"
This was our second stay over a Memorial day weekend celebrating my husband's birthday - it was just as fabulous this year as last - we had a spectacular harbor view room - we plan on making this an annual event -Genuine Expedia guest review
Response by Boston Harbor Hotel What a great tradition you have created! Please extend our sincerest birthday wishes to your husband and accept our thanks for your kind compliments. At the Boston Harbor Hotel at Rowes Wharf, we strive to create a memorable experience for each of our guests and it seems we fully met that goal with you. We look forward to welcoming your annual return!
Very nice hotel with marvelous views. A returning customer I now find BHH a bit lacking in gracious warmth. One gets the sense it's all about maximizing profits through food and beverage sales. At approx. $500.00 per night for the lovely room a complimentary coffee or tea and cookies would add some warmth. Staff was solicitous but I sense management […] doesn't promote gracious generosity and hospitality enough. Didn't get the warm and fuzzies here, except in gym and spa where they can't be friendlier. Read moreGenuine Hotels.com guest review
"One of my best experience"
Excellent hotel, nice walking around.. One of the best seafood dine in..Genuine Expedia guest review
Response by Boston Harbor Hotel We are thrilled that the centric location of the Boston Harbor Hotel at Rowes Wharf worked out so well for you during your recent stay. Thank you for your kind compliments regarding your meal and we look forward to having you stay with us again soon. Thank you for your review.
The boston harbor hotel is a little pricey, but absolutely worth it. one of my top 3 hotels i've stayed in worldwideGenuine Hotels.com guest review
Far exceeded expectations on every possible service -amazing! The natresses for a hotel of this quality could be better.Genuine Hotels.com guest review
Outstanding hotel with old world charm. Well located for business traveller . This has become my standard .Genuine Hotels.com guest review
You get what you pay for.....This hotel is worth every penny. The facilities are impecible and the service outstanding.Genuine Expedia guest review
Response by Boston Harbor Hotel Thank you so much for your kind comments regarding your stay at the Boston Harbor Hotel at Rowes Wharf. Our goal is to ensure a seamless experience for each of our guests and it seems we accomplished that with you. Please come back and stay with us soon!
"Perfect in every way!"
I can not say enough positive things about our stay. We came to watch the Pittsburgh Penguins play the Boston Bruins and ended up in the midst of the city being locked down. It made no negative impact on our trip though. The hotel was beyond accomodating, from the pleasant doormen to the concierge that found restaurants nearby that were open despite […] the lock-down. The hotel rooms were cleaned twice a day; the views were spectacular and was walking distance to every site in the city. No need for public transit. I would stay here again in a heartbeat. The gym was wonderful as well. The trainer brought ice-cold water soaked towels for us to put on our necks during our runs on the treadmill. Read moreGenuine Hotels.com guest review
Fantastic hotel. Service and location were excellentGenuine Hotels.com guest review
"Excellent as advertised..."
Beautiful hotel throughout, perfect location, and one of the nicest hotel rooms ever.Genuine Hotels.com guest review
Great place. Made me feel like a Kennedy, even though I acted and dressed like a Smith.Genuine Expedia guest review
Response by Boston Harbor Hotel The Boston Harbor Hotel at Rowes Wharf is a place for everyone. Whether you are staying in our Superior Rooms all the way up to our Presidential Suite, each guest at our hotel is highly valued and appreciated. We are thrilled to read that your stay with us was so enjoyable and we look forward to welcoming you back soon. Thank you for your review.
"AN AMAZING STAY"
everything about this hotel is top notch !Genuine Hotels.com guest review
Electricity shut down for 4 hours for routine maintenance resulting in no ventilation in the room.Genuine Hotels.com guest review
Great hotel, one of the best and most comfortable rooms I've had in a while. Didn't know it would be a suite, which was an added bonus. Very convenient to waterfront business district. Not sure how it would be for a tourist. Would recommend it highly.Genuine Hotels.com guest review
"Good, but perhaps not worth it."
Nice, but pretty baren for a 5-star. Nice location as well, pretty close to everything in Boston... I got it on a sale, would not recommend a splurge here otherwise.Genuine Expedia guest review
Response by Boston Harbor Hotel Classic and traditional style may not be for everyone, but we sincerely appreciated your opinions regarding the decor at our hotel. It was our pleasure to have been able to make your stay enjoyable and we thank you for mentioning our convenient location. We hope you will consider staying with us if you are ever in the Boston area again.
"Boston Harbor Hotel Stay"
Experience was very luxurious will definitely stay again in the future; requesting a deluxe room again also.Genuine Expedia guest review
Response by Boston Harbor Hotel It would be our pleasure to welcome you back to the Boston Harbor Hotel at Rowes Wharf and we thank you for your great review! With our harbor front location, our guests are able to take advantage of many Boston attractions within minutes of our hotel. We are already looking forward to having you stay with us again!
"City Hotel with a view!"
Quality hotel property with a easy walking connection to Financial District. Very comfortable room furnishings. Spa/Gym was well attended and maintained. Good indoor poolGenuine Expedia guest review
Response by Boston Harbor Hotel Thank you for taking the time to share your comments with us. We are pleased to learn that the convenient location and luxury amenities of the Boston Harbor Hotel at Rowes Wharf added such enjoyment to your stay. It would be our pleasure to welcome you back very soon and we thank you for your review.
"Exquisite 5 Star Experience"
This was an exquisite five star experience. There are almost too many helpful people at this hotel. It is immaculate and the staff is professional and helpful. Interestingly, we entered the room we were initially given, and it smelled. It was unpleasant to us. We went down to the desk, no questions asked and were given another room. I use the term interestingly […] because the experience led me to give the hotel additional points. They dealt with the issue flawlessly. The concierge was exceptional. We used him twice and on both occasions we could not have been happier with his recommendations. The room was exceptional in terms of cleanliness and comfort. Read moreGenuine Expedia guest review
Response by Boston Harbor Hotel It was truly a treat for us here at the Boston Harbor Hotel at Rowes Wharf to have been able to create such a positive experience for you. The comfort and satisfaction of our guests is our top priority and ensuring that you receive exceptional accommodations is part of that commitment. We are pleased that the service levels you experienced from our staff fully impressed you and were acknowledged so kindly in your review. We would love to welcome you back again soon and we thank you for your kind review.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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