Clean rooms, decent service, great location and beautiful ocean view. We will be back again next summer.Genuine Hotels.com guest review
older hotel but loved the location! staff is excellent! breakfast would be a nice addition, coffee only and several places within walking distance, but a danish or bagel would be nice. elevator is very slow, next time we stay here we will ask for floor 2 or 3 so we can use the stairs! overall an excellent stay! would definitely recommend!Genuine Hotels.com guest review
Though we went during the labor day weekend, we felt like the hotel was over priced. It's pretty old hotel. Very convenient in terms of the access to the beach though. We had a ocean view room, but the view is not direct, it's at a 90 degree angle to the beach. Friendly staff, and close to beach. But, it was at most a 2.5 star hotel.Genuine Hotels.com guest review
Had a wonderful stay at Surfside beach resort. I highly recommend this resort.It is within walking distance to great dining areas & entertainment. I loved lying on the beach & hearing the music from nearby bands. Can't wait to visit again.Genuine Hotels.com guest review
"close to the beach, hotel room was clean"
our room was on the 6th floor, ocean view, very pleasant experience. front desk staff is very helpful. parking was excellent, distance to the beach was not a factor, just a few short steps and you're right there.Genuine Expedia guest review
"Good place to stay"
We enjoyed our one night stay at this hotel. The room was clean and comfortable. The staff were very nice and helpful. This is a very busy area at certain times. We were still able to sleep well and would stay there again.Genuine Expedia guest review
Helpful staff, fabulous location, great size room. Wifi easy to access.Genuine Expedia guest review
"Great, quiet location"
The hotel could use an bit of sprucing up, but was a wonderful place. The location is perfect, in a quiet, safe feeling neighborhood. I will absolutely stay here on my next trip.Genuine Hotels.com guest review
"To small Room"
Room way to small. Could not pass each other in roomGenuine Expedia guest review
"Improv Wedding at the Beach"
The spot was perfect as the wedding was to take place along side the pier. The building is older, but well taken care of. The beds were very comfortable, linens were clean. The bathrooms, fixtures and accessories are a little dated, but I was informed by one of the front desk personnel that many rooms will be undergoing full renovation this winter. All […] in all, very comfortable and the staff was incredibly accommodating and friendly. A very enjoyable few days. Read moreGenuine Expedia guest review
"wonderful staff,friendly,clean, close to the beach"
Check in was not a problem, room was clean, wonderful staff. Location was great, close to the beach, great places to eat next door and across the street. In the Lobby was good coffee every morning.Genuine Expedia guest review
Simply put, I was not satisfied at all. The room was very dated and not clean. I complained on 2 occasions to the house-keeping staff to ensure sheets were changed daily and floors vacuumed as there was hair from the previous guest(s) all over the place, but to no avail! I took a photo of the sheets, as there was an unknown, brown, smudge on them and […] the same sheets with the same brown smudge was present daily, indicating the sheets were never changed. The staff was somewhat rude and very condescending when I complained. My parents and siblings were staying nearby in a rented house, thus my 17 year old daughter who was with me at the Surfside Resort, would simply leave every morning and not return till late at night. Another key thing is the room seemed damp and wet (??). The carpet, sheets, blankets, etc. all seemed moist and wet, although the a/c seemed to be working. I will never stay here again and strongly suggest others do not either. Read moreGenuine Hotels.com guest review
When we first checked in, we were greeted by very helpful and friendly staff. We ended up being an hour early and they were able to get us into a room. We paid for a deluxe room with an ocean view. We entered the room to an horrible stench - it was moldy and the toilet kept running. I went downstairs and told the manager and he was able to accommodate […] us with another room across the hallway! Once settled into our new non smelly room we were fine. My daughter was excited to get to the pool - we were a tad disappointed to find out it was in the parking lot and very small. There were several adults by the pool drinking from the bar next door, which made us feel uncomfortable, so we brought her back to the beach (we were trying to avoid having sand all over everything our last day before our drive north). For the amount of money I paid, I would have expected a little nicer hotel - but it did put us on the beach for our last day. Overall, it was a decent hotel, just don't expect a Hampton Inn. Next time I am in town, I plan on being closer to Myrtle Beach and stay on the strip there. Read moreGenuine Expedia guest review
We booked this the night before we left. The pictures are better than the room, but it was still nice. All of the staff were really nice and helpful. I would definitely go back. *Take cash, you have to pay $1 person to walk on the pier.Genuine Hotels.com guest review
"Clean, Affordable, Great view!"
I was very satisfied with our stay at Surfside Beach Resort. The rooms are very affordable, clean, and have a balcony with beach view. Right outside the hotel are Scotty's Beach Bar, River City (great hamburgers), Ice cream shop, gift shop, and a few diners. Not nearly as crowded as Myrtle Beach, but still a great location.Genuine Hotels.com guest review
"nice hotel GREAT LOCATION"
Hotel is Nice,not 4 star but 2.5-3. Location is Superb ,our room overlooked the beach and the plaza,Staff was accommodating and i would stay again. .Genuine Hotels.com guest review
"nice hotel ,good location."
helpful staff, good information of things to do in the area, freindly family vacation atmosphere,I will come again.Genuine Expedia guest review
"Nice hotel close to the beach"
The hotel its located in a quite family friendly area. The room was clean with a side view of the ocean.Genuine Expedia guest review
"Great hotel close to everything"
My whole family enjoyed our stay. It was close to the beach and close to shops and resturantsGenuine Expedia guest review
"Love this place!"
I've stayed here half a dozen times and I'm never disappointed. They could update it a bit but it's always clean and comfortable. My one complaint is there is not enough lighting in the bathroom. You can walk downstairs to the pool or the beach. There's a few good restaurants and bars within close proximity as well as beach shops,etc. I recommend the […] Surf Diner on the pier for breakfast. Read moreGenuine Hotels.com guest review
"Good Place For a Beach Resort"
Good location, beach was clean. I appreciate the non-smoking rule. Elevators, garage, walkways could have been cleaner and should have been kept drier for safety.Genuine Expedia guest review
"Close to beach, nice pool for kids"
Friendly staff and great location, rooms are nice even though ocean view is from side.Genuine Expedia guest review
"Handy to beach, resturants but rms need update!"
The staff was wonderful unfortunately the room smelled of mold and mildew. The overall condition of the room was old and unclean. The location was good, on the beach and resturants close by. No restrooms near the pool or handy from the beach, had to go inside lobby or back to room. I would not reccomend to friends!Genuine Expedia guest review
We thought this would be a great "resort" as the pictures make it look so much nicer than it is. Room was "okay", lumpy bed but so tired I still slept ok. No restaurant or on site breakfast, which for an overpriced cheesy hotel should have been included. The pool is pretty much in the middle of a parking lot - we thought it would have been on the beach […] side. Loud humming noise at the pool kind of killed the "relaxing" atmosphere a pool should be. The staff was very nice so I won't give this a worse rating. Read moreGenuine Expedia guest review
"Perfect hotel right on the beach"
Perfectly placed within walking distance to various places of interestGenuine Expedia guest review
"Right on beach"
Great family hotel! Just steps from the water with plenty of dining close by.Genuine Expedia guest review
The room was clean and comfortable. The staff was very pleasant and helpful. The hotel in general was somewhat dated but clean with a great view right on the beach. The parking lot was used by other people than just guest.Genuine Hotels.com guest review
Staff is very friendly. Great location. Elevator did not work. Stairs were hot and very crowded with guest carrying coolers, beach chairs, etc up and down. The one elevator that did work was continuously full. Maids were using the elevators as well. Carrying luggage up/down five flights of stairs was terrible. What is most upsetting is that the staff […] acted like this was unusual. After speaking to many returning guests, this happens all the time to this hotel. Will not return. Read moreGenuine Hotels.com guest review
"Nice hotel close to the beach."
Hotel was view was nice.while we were on the beach my mom fell and hurt her knee and could not get out, so she at least had a good view of the beach. The only downfall is one of the elevators were out and it took us a while to get back to our room. The staff were very friendly and helpful.Genuine Expedia guest review
My grandchildren loved the beach, pool and hotel hot tub. I find the friendless of the staff and visitors extraordinary. This hotel is family oriented, The room was adequate for my family of 5. It was clean and room service was great. The entrance to the beach being close to the hotel was a pleasant surprise. I will be returning soon.Genuine Hotels.com guest review
My husband and I recently stayed for our 10 year anniversary. We picked this area and hotel to be away from the busy part of myrtle beach but to be close enough to visit as desired. The location is great! We got to see a large flounder caught on the pier. The small restaurants nearby offered better food than pricier places we visited. The only downside […] was a broken elevator for most of our visit but we were in vacation so never in a hurry. It would be nice to have a few more lounge chairs around the pool as well. Overall, a great place for a quiet couple's getaway. Read moreGenuine Expedia guest review
The hotel's proximity to the beach is the best thing I can comment about. The staff were very friendly and helpful. We stayed for 5 days and everything was alright except for the elevators. There were two elevators and only one elevator was working when we got there. The other one got repaired two days after we got there. Our third day we had both elevators […] working. The following day, the other elevator that was working initially stopped working so we were back to having one elevator again until we left. The rooms are cleaned everyday and you are given fresh towels as housekeeping comes. But one day, when housekeeping came and we were still in our room, I asked her to give us an hour and to come back. She never came back to clean the room. Read moreGenuine Expedia guest review
"Good places to stay"
we always stay here but this time a little disappointed. Our room had no balcony and it was really missed. Also, only one elevator was working all weekend. Since they were sold out, it was most inconvenient. I would expect that there is a repair service on call 24 hours. Looooooooooooooooooong waits at the elevator. Many others were complaining and […] said they wouldn't come back because of it. Read moreGenuine Expedia guest review
Room a bit small hard to turn around in for two people(unless they are super skinny) Elevators out, one out when we arrived and the other went out the next day. To much traffic for something like that to happen! Housekeeping a bit lax..Genuine Expedia guest review
"Will not stay here again"
Close to pool. Had only one 5ft pool. One umbrella for entire pool to go to for shade. There were several restaurants around hotel--- river city cafe which was excellent and also lick's ice cream shop. Elevator was broke for several days. If its called a resort you expect more than just a 5ft pool.Genuine Expedia guest review
great location....elevator needs some work...fun time over allGenuine Hotels.com guest review
"close to beach"
Pool needs to be bigger. One of the elevators was out the whole time we were there.Genuine Expedia guest review
Great Spot On Beach! Great Location, Very Family Oriented! Only Had One Elevator Working At The Time, But That Was Only Concern! Had A Great Time!Genuine Hotels.com guest review
"Good location, friendly, clean, small rooms & pool"
This hotel is in a good location with several good restaurants nearby to eat. There is also an Eagles just across the road. The rooms were clean but were small and the balcony is ok but is also very small. There is room for 2 chairs and you can sit but there isn't much room in front or behind you. Seriously, they are small. Go for the extended room […] without the balcony. The pool was clean but was also very small for a hotel this size. There was not much room to walk by the lounge chairs. I don't remember any tables. There must be a new regulation requiring hotels to install handicap lifts for pool access because we saw new lifts at other hotels. This took up a lot of space and created additional walking hazards. I understand why they were installed but some pools should be exempt from that regulation when the walking area is that small to begin with. We arrived on Monday and one of the two elevators stopped working the same day. They did not get it fixed until Friday morning when we were leaving. There was always a wait on the elevator, there are 8 floors, and the cleaning crew use the same elevators to gain access to the rear washing area on the 2nd floor for towels and sheets. Since we came for the beach, the pool didn't matter and now we know to get an extended room for more space, so the only complaint left is a faster response for getting the elevator fixed. We'd stay here again and probably will because overall it was clean, had a good location, and friendly staff. Read moreGenuine Expedia guest review
The resort and room were very close to dining and shopping. If was not worth the $307 for one night stay.Genuine Hotels.com guest review
"Disappointing hotel, high price, broken elevator,"
the showing pictures makes you feel its a nice hotel to stay but don't be fool to believe that. we have payed 950$ for an ocean view room that was not any close to be an ocean view all the balcony's of this hotel is on the side and all of them are partial view not ocean view as they claim so its worthless to spend extra money for similar room. rooms […] are very small and the carpet is so dirty makes your feet black and they don't vacuum the rooms , elevator was broken after we arrived and the whole hotel plus hotel employees and house keeping all we share one elevator , imagine that. the pool is very small that's always packed and yes the beach is near but they charge 30$ a day for an umbrella and 2 chairs on the beach. the pier is 1$ a person to get in. hotel in general is old and balcony's are small i would not recommend it for a family vacation since there is no kids activity in the hotel at all as well. defiantly not worth 164$ a night Read moreGenuine Expedia guest review
PleasedGenuine Hotels.com guest review
"Nice hotel right on the beach."
I enjoyed the room, staff and the location of the hotel to the beach & to other businessesGenuine Expedia guest review
"Nice beach location."
Nice beach location and close to several great restaurants!Genuine Expedia guest review
"Very convenient, on the beach"
Stayed two nights, one room, 2 queen sized beds, very comfortable, balcony with ocean views, walked onto beach from hotel, walked across the street for dinner at crab place (forgot the name), walked to burger place on the water next to hotel (forgot name again) great food, a little pricey, location of hotel was at the very end of myrtle beach, not near […] all the madness. Loved it, great stopover on our way to Florida . Will be coming back Read moreGenuine Expedia guest review
"All rooms face the ocean, small balcony"
Staff friendly and helpful, was able to get condiments, towels, and linen when needed, nothing to complain about.Genuine Expedia guest review
No problems with my stay. Clean room & polite staff. Room is just typical hotel room but good price for a stay in July. I liked the surroundings. A little quieter and slower paced than in Myrtle beach. I definitely would stay here again.Genuine Hotels.com guest review
"July 4th at Surfside"
What a perfect way to celebrate 4th of July. The main fireworks were off the pier next door and regular people were shooting off fireworks into the wee hours. The waves were very fun and the weather perfect. I want to to back next year!Genuine Expedia guest review
My family and I stayed here for a friend's wedding in Myrtle Beach. I much preferred the Surfside Beach area to the rest. The beach was clean, etc. The staff at the resort were fabulous. So professional and nice. Always assisting us when needed. Big ups to the cleaning staff who went way out of their way to make sure we had our necessities. Coretta […] was an amazing woman! Overall, this is the place to stay. Walk to the beach, pier, restaurants, etc! Read moreGenuine Hotels.com guest review
There were places to eat and close access to beach, the hotel is dated.Genuine Hotels.com guest review
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