"Location close to Airport"
Hotel close to O' Hare Airport, offers a free shuttle pick up. The rooms were good size, beds nice and cozy. The Restuarant downstair Bar Louie has excellent food! Highly recommendGenuine Expedia guest review
"Nice hotel with great service."
Service was great and the condition of the hotel was just as good. Food was filling and the atmosphere was good.Genuine Expedia guest review
"Convenient to the airport"
Second stay in a week, comfortable and designed for short-stay travelers with everything I needed in room, ion, ion board, coffee, ice machine nearby, laundry,.wireless. Friend staff. And on the way from Chicago downtown to the airportGenuine Expedia guest review
"super helpful staff and responsive"
basic service but very helpful and friendly front desk persons. I had luggage came late by airlines. Front desk staff help me to store tjem when I was not there, innformed me, them help me again.when I was back.Genuine Expedia guest review
"Perfect for a park n fly"
We stayed one night and caught an early flight out of O'Hare. Did the job and was safe and clean. They were remodeling while we were there so the condition of the lobby should improve.Genuine Hotels.com guest review
"Nice hotel and good bar/Resturant on site"
It was a nice place, very clean, well kept. Staff was helpful and very nice. Our first room the latch was locked and we could not get in, they immediately gave us a new room, no problem and very apologetic Free parking and the restaurant/bar had good food/drinks at night and served Breakfast too. Would defiantly stay again.Genuine Expedia guest review
"Close to airport"
The hotel was nice. You can tell that the hotel is older. Some areas showing age. But over all hotel was nice.Genuine Expedia guest review
"Business to Chicago"
Very nice restaurant. Clean rooms. Somewhat close to AirportGenuine Expedia guest review
"Great restaurant staff. Room big, shuttle great."
Outlet for coffee maker didn't work. I found a few French fries on floor and they weren't mine. It is what it is, otherwise no complaintsGenuine Expedia guest review
"Clean Room but no Food Options"
The hotel staff were very friendly and helpful. The restaurant staff-not so good. The food and service were mediocre and overpriced. The room was clean and comfortable. We probably would not stay there again because of no breakfast included and the shuttle only went to the airport.Genuine Expedia guest review
I was unable to control the heat in my room, therefore the temperature was unbearable. I had to open the window when it was 12 degrees below zero in an attempt to cool the room. Woke up in the morning to no water in the shower. I do not recommend this hotel.Genuine Hotels.com guest review
Check-in was smooth with friendly service. Room a bit tired and heating noisy.Bathroom could do with upgrading. No shower gel, only bar soap provided. Breakfast buffet very basic. OK for the occasional night.Genuine Hotels.com guest review
"Good for near the airport"
This is a great place if all you need is a place to stay near the airport. There is NO shopping within walking distance (you need a car to get anywhere ncluding the 7-11.) I'm told the Blue Line is walking distance but I didn't need it so I didn't really see where it was. The restaurant/bar was decent. The staff was wonderful - courteous and helpful. […] This is clearly not a new facility but for the price, I'm quite satisfied. Read moreGenuine Expedia guest review
"Could've been better"
the outside of the hotel looks modern, however the inside had an old school feeling, quite outdated, the couch in the room 703 had a few stains, upholstery could be updated as well as the shower.. overall the bed was quite comfy. I would stay here again if nothing in the area was reasonably priced.Genuine Expedia guest review
"convenient location near airport"
The hotel is conveniently located near O'hare Airport. Check in was fast although the receptionist forgot to give me my welcome gift as a Priority Club member. The people in the front desk were friendly though. Bar Louise had good food and great selection of drinks. Service was friendly as well. Room was clean and neat and not noisy considering it is […] near the airport. I like too that they have shuttle to the airport. Read moreGenuine Expedia guest review
"great romantic getaway"
had a gr8 romantic night with plenty of privacy and had dinner at Bar Louie which was really convienantGenuine Expedia guest review
Your shuttle drivers are exceptionally friendly ~ they go out of their way to make your day!Genuine Expedia guest review
"Smoke and mirrors"
First Floor is nice the rest is outdated and worn out.Genuine Expedia guest review
Old, out of date hotelGenuine Expedia guest review
Response by Holiday Inn O'Hare Thank you for your comments... We are currently in the process doing a renovation. I do hope you check us out in the furture Thank You Natalie Prignano General Manager
"Really great and the staff was wonderful."
Excellent stay. Staff was always alert and asked me if I needed anything and when I did ask for anything they were more then accommodating.Genuine Expedia guest review
Nice clean , room service was great good food. Close to my family. I will stay there again. Staff was very nice all shifts .thank you.Genuine Expedia guest review
good service, room is very clean & comfortableGenuine Hotels.com guest review
"Inexpensive Stay for a Minimalist"
The hotel staff was very nice and courteous, but the amenities were very limited. The rooms are small and quite outdated. There are several other hotel chains that are much nicer at a comparable price.Genuine Expedia guest review
"For smokers only !"
You only stay here, if you are looking for a hotel which offers smoking rooms ! Otherwise is a horrible experiance.Genuine Expedia guest review
We did not receive bill when we left hotel was told it would b emailed and have not received anything after 2 daysGenuine Hotels.com guest review
"convenient to ohare airport"
this hotel was very close to o hare airport and easy to find . at the time we stayed there the road to the freeway was not open in all directions. the staff were very accomadating and helpful. the morning buffet was adequate.,however the same area was used for the restaurant and bar area. We arrived to find the area very loud in the evening due to the […] bar crowd and loud music. We avoided eating there in the evenings. Read moreGenuine Expedia guest review
"Nice hotel at nice rates"
Very nice hotel. The rates are very reasonable. Food from the pub very good as well.Genuine Expedia guest review
"A place to sleep"
Hotel was fine. Eating facility was loud and poor service. Food was bar food. Great if your looking for a bar.Genuine Expedia guest review
You immediately get the experience and odors of an old building, carpeting, and furnishings, with limited renovations. Acceptable cleanliness of the rooms and linen. Terrible service in the breakfast area. I had to beg more than once for napkin, silver ware, and coffee. Unlike other Holiday Inns, the breakfast is not complementary. You can get a much […] nicer BF for $15 elsewhere. Being old, the windows probably are not soundproof so expect a lot of noise from the air planes, and possible sleep interruption. Read moreGenuine Expedia guest review
My stay was a total nightmare. I paid $300 for two nights at the holiday inn and I could have been better off staying at a $50 motel. Room was super crusty, carpet smelled so bad, almost nauseating. I called the maintenance because the window was cracked, air was coming through it and noise from outside street was so loud. The AC was broken which he […] couldn't fix. All of the lamp shades were broken. Bath tub floor was all stained. There was nothing presentable in the room. All I can say, is that I don't wish to see that place again and I hope that you don't either !! Read moreGenuine Expedia guest review
Response by Holiday Inn O'Hare Jean from New Jersey, I would first like to apologize for your not so positive stay. I do appreciate your comments and I will share them with my staff so that we can act on your concerns. I know we are doing some renovations to the property in the near future. So I do hope when you are in the area you do give us another chance. Please contact me directly and I will make sure your stay is nothing but exceptional. Thank You Natalie Prignano General Manager
"Convenient location near to airport"
My flight arrived late and as such was really worried about the airport shuttle to the hotel. As it turns out, the hotel provides 24 hour shuttle service to the hotel. Great for me because the line for the taxi service at 11pm was unbelievable!! The shuttle driver was extremely pleasant an so was the staff member who checked me in. He apologized for […] not having a non-smoking room available (I had booked last minute so I didn't expect to get a premium room). I braced myself for an unpleasant experience as I hate cigarette smoke. To my surprise the room was almost odor-free. Just the pillows had that faint smokey smell. The bed was very comfortable however and it didn't take me long to fall asleep. I would definitely return to this hotel! Read moreGenuine Expedia guest review
"Hotel close to blue line!"
Brian and Jonathan were both extremely helpful and very nice. They were able to help make me feel very comfortable during my stay. I'd definitely stay here again! The hotel was a close walk to the blue line train which took you straight to downtown Chicago (30 min or so). Very easy/simple commute!Genuine Expedia guest review
"Good except for the shuttle bus"
All was good. Shuttle bus took 45 minutes to pick me up from Ohare. It only runs every 30 minutes in the morning too.Genuine Hotels.com guest review
"Nice restaurant but hotel marginal."
Dark almost creepy elevators small. Same for hallways. Smelled like 1972 with old smoker smell everwhere. Amazinly sloppy paint job in halls. I paid $100the thru Expedia...I suspect other guests paid $150 or more. I stay about 100the times per year and know what value to expect. This not a good value. If all other hotels full I might pay $50 and not […] feel I paid too much. Also, shuttle needs shocks. Super rough ride and driver played loud rock music, poor memory, and never got out of seat. Read moreGenuine Expedia guest review
"Over 20+ years traveling, one of the worst stays."
Old and run down. Bed and room conditions were very bad. Will never stay at the hotel again.Genuine Expedia guest review
Great location, close to CTA station. Staff very helpful.Genuine Expedia guest review
Lil out of way for goin to wrigley but not a bad train ride. Can't beat the price compared to staying close to wrigleyvilleGenuine Hotels.com guest review
Good hotel, not bad location. Staff is very friendly and helpful. Minus: no breakfast included.I booked to take clinical skills exam which testing center is very close to hotel.Genuine Expedia guest review
"Good business hotel"
I like this hotel for several reasons - it's in a great location, the service is consistently good, and Bar Louie (located in the hotel) is a great bar. The hotel is a bit old, but they have updated the rooms and they are very comfortable. They have a shuttle to O'Hare and will also take you to the subway station right across the street if you need […] to get downtown. Bar Louie serves as the hotel restaurant and has great food. Due to its location it gets a fun crowd after work and has a great atmosphere. I enjoy hanging out at the bar and talking to locals and people traveling for business. Read moreGenuine Hotels.com guest review
the bed is very uncomfortable.Genuine Hotels.com guest review
Not so goodGenuine Hotels.com guest review
The staff was incredible... Danielle who worked at the front desk gets 5 stars!!! I would stay there again! The restaurant is good, but you don't have a lot of choices without taking a cab to Rosemont. You can walk to the Cumberland blue line train...and head in to the city.Genuine Hotels.com guest review
gooodGenuine Hotels.com guest review
"Decent would stay again."
The hotel was nice overall and the staff was great! Some hot coffee in the lobby would have been nice in the morning, but there is coffee in the room that you can make yourself. Bar Louie had a bartender/waitress that was "unbelievably rude", working on the late afternoon of 3 pm of July 4th, 2013, the day we arrived, but the evening staff was grea […] t! Read moreGenuine Hotels.com guest review
"Perfect for my needs"
I was pleasantly surprised by my recent 4-night stay at this hotel. I will definitely book my next stay there. The hotel room was roomy, clean & had a FANTASTIC A/C!!!! The restaurant food was good and reasonably priced, the restaurant served food late at night, the staff was friendly, the surroundings were safe, and the parking was free.....everything […] that I wanted and at a reasonable price. Read moreGenuine Hotels.com guest review
"Location and comfort"
The location, near the blue line of the L, made it so easy to get into the center of Chicago. It was a very comfortable and clean room. The shuttle to the airport was on time.Genuine Hotels.com guest review
Location I'd great, right across from blue line, easy off the interstate. The restaurant in the hotel is great, the staff was very accommodating as able to allow early check in. Pet friendly and free parking always a plus!Genuine Hotels.com guest review
"Not enough parking"
parking garage had no direct access to hotel, we actually had to walk down the ramp and it was raining, uncovered 2nd story, gave us one wash cloth the 2nd night, left empty coffee condiment packages in coffee holder, mattresses seemed to be worn out, no complimentary breakfast, and it was too high about 160 a night, no discount for 3 nights, fake plants […] in front are pitiful Read moreGenuine Expedia guest review
My son arrived at O'Hare from Europe. When he called the hotel to inquire about the shuttle he was told to wait outside the terminal at a given place. He REPEATEDLY advised the person he spoke with that he had arrived at the international terminal and the hotel employee insisted he wait just outside the terminal. 1 hour and 45 minutes later my son called […] again to ask why the shuttle hadn't arrived and the same person he had spoken to earlier argued with him that he had never mentioned that he was arriving at the international terminal and that he now had to move to the domestic terminal to pick up the shuttle. Once in the room he found that his phone had a frayed wire that kept cutting off his phone calls. I called the front desk from New Mexico to inform them that my son could not use the phone because of the frayed wire and I was told that he had to call to inform them of the malfunctioning phone!! Read moreGenuine Expedia guest review
"Easy to get into Chicago"
Good location for getting into city on the El. Clean, comfortable, friendly staff. Service lacking in restaurant.Genuine Hotels.com guest review
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