When. I first arrived to my room a light fixture was hanGing it was awfulGenuine Hotels.com guest review
"not far from local site"
On this family vacation we were staying with family for a few days and we thought we would just find a resort once we were in town. We are very familiar with Orlando, being from here originally, so we knew we could find something. We pick this place very last minute based on location, reviews, and cost. We were completely blown away! If I would have […] known how great this place was, we would have spent our whole trip here. The pool area was a big hit. Read moreGenuine Hotels.com guest review
I really enjoyed all that they had to offer me and my family. Will be looking into booking again in the future.Genuine Hotels.com guest review
"Nice and Clean"
We stayed in a villa for 1 night. The room's decor is somewhat dated, but the room and property is very clean and well maintained. Check in was easy, and the wait time was about average for an Orlando area hotel. The villas offer a private pool just for villa guest so you can get away from the main hotel pool. The walk from the villas to the main hotel […] isn't that far. The Tropical restaurant is a bit pricey and the menu selection for dinner is limited. The 24 hour deli will come in handy after long days at the theme parks with the kids. We live in the Tampa area and come to Orlando for weekend getaways, this hotel is on our list of "Yes we will return" hotels. Read moreGenuine Hotels.com guest review
It was nice just hanging around the pool. The grandkids were kept busy. It's crowded around the pool and hard to find chairs.Lots of great restaurants around. Great shopping is nearby as well as all the Disney theme parks. We enjoyed our stay. The only problem was several people told us they gate theor roomso for $99.00 instead of the $140.00 we pa […] id. Read moreGenuine Hotels.com guest review
Everything was great accept we thought pool could have been bigger or at least have another big pool. It was pretty crowded in and out of the water. Other then that it was a very nice place. We would stay again.Genuine Hotels.com guest review
Loved it. Would definitely stay in the future.Genuine Hotels.com guest review
Great location, great rooms, accommodating staff.Genuine Hotels.com guest review
hotel was very clean, has a great pool setup great for family and kids, rooms were great quality.Genuine Hotels.com guest review
"Nice place to let kids play and have fun"
Got to lay by pool and relax while grand kids had fun. Close to restaurants and local attraction. Service nice and room clean.Genuine Hotels.com guest review
We had stayed here several times! The value is excellent, the rooms are impeccable. We would recommend this hotel to everyone!!Genuine Hotels.com guest review
"EXCELLENT FOR BUSINESS/VACATION TRIP"
It was very nice, could not have chosen a better hotel, my new house from now on!Genuine Hotels.com guest review
"great family vacation"
after spending a week at the beach we stayed here to go to Universal for a couple days. We have 2 kids ages 13 & 11 and had plenty of room! the room was clean, the pool was fantastic and it was easy to get to attractions!will come back for sure!Genuine Hotels.com guest review
Great Location and great service.Genuine Hotels.com guest review
We stayed 12 nights and felt right at home. My daughter didn't want to leave! The staff was friendly and courteous. Having a rental car agency on property was convenient, but found a lot of discount codes do not apply to this location. There are laundry facilities on property, but when I called the reservations line, was told that there was none (inconsistent). […] The pool was great, and movie night was a pleasant surprise. There is complimentary shuttle service to all of the Disney parks provided by Mears Transportation, but would have liked more flexibility to return to the parks in the afternoon/evening hours. Great location! 15-20 minutes to other major amusement parks and relatively easy to drive. Free parking! Also close to outlet malls, Wal-Mart, gas stations and Cici's pizza. Restaurants and shops in the hotel were very good, and having a 24 hour convenience store was a major plus! We thoroughly enjoyed our stay there, and hope to return one day! Read moreGenuine Hotels.com guest review
I found it to be a very nice looking and feeling hotel. My daughter was thoroughly impressed upon walking into the lobby and again the room. It was a close drive to the parks and many different store locations. Good value for the room and location.Genuine Hotels.com guest review
"amazing value for a 5 star place"
Nothing bad to say it was all excellent. The room was amazing. Jet tub for soaking after a long day at the parks. The cabanas at the pool only $25 and included two $10 drinks at the bar and 6 waters in a ice chest. Best deal in Orlando. Only 2 miles to disney and they offer a shuttle. We go to Orlando once a month and all of our future stays will be […] here. Read moreGenuine Hotels.com guest review
"Two nights stay"
We loved staying here...the pools were wonderful. ..hotel staff was very efficient and friendly. The only problem we had such a good time and wanted to stay in our same room when we stayed a extra night but w as told we had to move from one tower to the next. I would highly recommend this hotel to family and friends.Genuine Hotels.com guest review
"Close to all must see resorts"
This hotel is used a lot for conventions. As luck would have it there were 2-3 high school basketball type conventions going on during our stay. We only used the pool once in 7 days of stay because it was packed all the time. The rooms are comfortable but I would have expected more from a suite type rooms. It does not make the four star resort due to […] their services, they even charge you for internet access in 2014. If you are a budget conscious person then this is a great place. I enjoyed the convenience of being close to Disney and other places but will probably not stay here again. Again for the price not bad. Read moreGenuine Hotels.com guest review
"Excellent - Will stay again!"
Loved the hotel and location!! Great staff, pool, room accomodations. Had stayed at Disney Resort hotel for the 4 days prior and was just as pleased with this hotel!Genuine Hotels.com guest review
"45 minute check in line"
We have stayed here before and were very happy, but this trip was different. We waited on line for 45 minutes to check in at 5 in the afternoon on the 4th of July. They really should have had more staff available for the holiday weekend. No luggage racks to be found. One day at the pool there was a 15 minute wait for dry towels. The pool area was so […] mobbed that we couldn't find two empty chairs next to each other. Read moreGenuine Hotels.com guest review
"An Ok hotel"
Considering what you pay a night for an off attraction resort, I expected better customer service. We arrived after 3pm and they did not have a room available for us, in fact they seemed to have no rooms available for anyone checking in. We had a dinner reservation at WDW and after spending the day sweating in the parks, we wanted to freshen up. I explained […] that to the check in clerk and asked if there were any rooms available, I would have paid the extra for an upgrade or taken a smaller room if one had been available ... she just stared at me and didn't answer. We ended up changing in the rest room. We did finally get a call letting us know that the room was available. We returned late and found that the room was spacious and well appointed. It was very clean and we did enjoy our stay from that point in. Read moreGenuine Hotels.com guest review
"Good Hotel and location !!!!"
Very good!!!!Genuine Hotels.com guest review
No one offered to tell us that 2700 teenagers were having a convention and while they were well behaved, they are still noisy! Our room was probably the only one they didn't occupy in our tower! We couldn't take advantage of the buffet because we couldn't get an elevator down! And they consider themselves a premier location but the fake peace lilies […] throughout the rooms and elevator lobbies are cheap looking ; they need to spend some money on decor for sure. Read moreGenuine Hotels.com guest review
"It was a great stay."
The grounds and the room were great, the staff was helpful and fast. I would stay again. The only downfall was the space at the pool, the pool is big and nice but if your not out early you may not get a spot, and count on being almost elbow to elbow with someone else. Another pool would be nice to give a little space. But you get to meet the other vacationers […] and it was a great stay. The Venetian however. My fiancée and I ordered the filet, I much rather would of went to longhorn. It was bland and over cooked. In did expect a lot more there. Read moreGenuine Hotels.com guest review
"One of my favorite places"
They have a great pool, waterfall and slide / fun area. I go for business but I get to enjoy the area at night. The surrounding area is nice for food and entertainment. The rooms are always clean and cozy. The convention area is nice and spacious.Genuine Hotels.com guest review
"A great experience!"
We stayed at this hotel for one night on our way through Disneyworld. It was a great experience in every way. The rooms were clean and large. The pool was fantastic - both the children and adults loved it. The service was also great, handling all of our questions with ease and with a smile. I'd happily stay here again!Genuine Hotels.com guest review
This hotel worked for our needs!Genuine Hotels.com guest review
"nice, but won't stay here again"
Accommodations were OK, but I think most hotels offer free wi-fi and this one didn't. Also, there was no blow dryer in the bathroom, which I expected to have. Beds were average.Genuine Hotels.com guest review
"Orlando by the parks"
Nice resort type hotel with good amenities and great location. My only complaint was that the "shuttle" to Dwntwn Disney was on a regular city bus. Unacceptable. If you are going to offer a shuttle to the park then shuttle me to the park, not make 43 stops along the way. Other than that I thought the hotel itself was great. Nice layout - good food choices […] - great location. Read moreGenuine Hotels.com guest review
"Great hotel and close to everything!!"
Me and my husband stayed at this hotel this past week and it was great! The cleaning staff was amazingly fast and we couldnt ask for a more comfortable room!! There was a super long line when checking in but our room was ready at 12:30pm instead of 3pm! We did not explore the hotel like we wanted but this hotel has a lot to offer for kids and adult […] s! Read moreGenuine Expedia guest review
I love this place I will always go there every time I visit floridaGenuine Expedia guest review
Good. Pool nice. Bus service took too long. Great room.Genuine Expedia guest review
This is a excellent hotel for families. The waterslide pool, evening children movies and popcorn were a huge hit for my 6 & 7 year old. We are already planning our next visit to Orlando which will definitely include the Caribe Royal.Genuine Hotels.com guest review
"Very nice place to stay!"
It was very close to Disney Parks and the suite had room for all 5 family members to sleep comfortably! Very nice and clean rooms. Our flight got in very late and there was a place open 24 hours on the grounds to eat and the food was VERY good! The service was excellent!Genuine Expedia guest review
It's it a Florida thing or just that particular room because the water has a funny taste. Also, the room has only one sink and you have to paid $10 for WIFI. Other than that, the service was great and the room was clean. I would have gave it 4.5 overall rating but it wouldn't allow me.Genuine Hotels.com guest review
"Vacation get away!"
I traveled with my God sister, brother and their two children to Disney. We chose this hotel for our stay while visiting the Disney Parks. It was clean, kid friendly, offered a shuttle to the Disney attractions which cut down on our driving and offered a terrific pool complete with water slide and 2 Jacuzzi areas.Genuine Expedia guest review
Everything was fine, not great. The food options at this resort are embarrassing. Pool area was nice, rooms bigGenuine Hotels.com guest review
Very impressed with hotel and amenities. The only negative I had was the lack of transportation from the parks in the afternoon. It would have been great to have had an option between 12 noon and 4 pm to return to hotel.Genuine Expedia guest review
"Good convention hotel"
I enjoyed the hotel which was the location of a work convention. However, There were not enough towels in the room and I found a bug in the bathroom..Genuine Hotels.com guest review
Excellent. Some challenges: could not get anyone on the phone for assistance a few times but that's it. Great renovated rooms.Genuine Expedia guest review
"Everything was nice except the room ."
For the price we paid we expected nicer rooms.The room reminded me of a motel, not a 4* hotel. We couldn't even make a decent cup of coffee in the coffee pot which was in the room.Genuine Expedia guest review
The staff was very polite and very helpful. One bartender was great and even recommended great things to do at night and we enjoyed all of his recommendations. The pool was great for adults and kids. We went without children and were able to go to one side of the pool where the kids were not around which was nice. Fun and friendly enviornment.Genuine Expedia guest review
"Nice hotel right outside of Disney World"
It was a pleasant surprise how great this hotel was. Especially for the price. The pool is incredible. Plus, we have a child with a gluten allergy and every restaurant at the hotel went the extra mile to make sure she was accommodated. Great vacationGenuine Expedia guest review
"Becoming a Favorite"
We have stayed at this hotel a few times now. We enjoy the nice rooms, slide and waterfall at the pool, 24 hour cafe, and the hotels proximity to theme parks. The staff is always courteous and ready to help. We will book there again.Genuine Expedia guest review
Great place to stay close to all, family friendly, kids loved the pool slide. will be happy to stay there again, food at restaurants was a bit expensive, otherwise very satisfied.Genuine Expedia guest review
Great place....stayed 3 nights with 2 toddlers....very friendly...loved all the amenities..kiddie pool with great playground...good food! 10 min from Disney parks....Genuine Expedia guest review
"Great place we will be back."
Rooms are clean, beds are comfortable! Still in disbelief of how reasonable the price was. The pool area was great whole family enjoyed it. The pool bar staff was very nice. The only negative was we were in tower 3 there is a staff member at an information desk selling park tickets you would assume he or she would say hi when you walk in the door, never […] once did they utter a word to us or anyone else. Seemed like they should have been smiling and saying hi. When I asked him where the restaurants are located in the resort he grumbled something and pointed. But that certainly wouldn't keep me from coming back, just thought the resort should know he and she might sell more if he and she acted like they wanted to be there. Read moreGenuine Expedia guest review
"family vacation to see Mickey"
we had a wonderful time. The hotel had changed alot since we were there in 2000 some for the better I missed the breakfast included in your stay price as you had a wonderful breakfast buffet the last time we stayed. The only complaint I had is I really like getting the cart and moving my own luggage to the room and especially to the car when time to […] go home because I have a stratergy in loading my car so I had just rather do that myself. Read moreGenuine Hotels.com guest review
"ROOM NOT CLEANED AFTER PREVIOUS GUESTS!! :("
We booked this hotel because we were 6 of us, the hotel/room descriptions say it's all-suite hotel. We did a late check-in as we were driving in from out of town even then our room with 2 queen and 1 sofa-bed was very dirty, there were used towels on the floor, on the bed, the glasses were dirty, the garbage wasn't taken out and the bathroom sink was […] nasty!! We called for the hotel staff immediately, the only thing they could give us was a room with a king bed and sofa bed and six of us had to somehow fit in it! It was a total disaster and they didn't seem to care. Read moreGenuine Hotels.com guest review
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