Very goodGenuine Hotels.com guest review
"Best hotel visit ever!"
My family of seven for in the 2 bedroom villa perfectly and the pool was a lot of funGenuine Hotels.com guest review
"Enjoyed Our Stay..."
We were attending the Homeschool Convention at the Gaylord and decided to stay here instead. We did enjoy our stay and plan to return. :)Genuine Hotels.com guest review
room service terrible front desk was unable to get a hold of even when the hotel was not booked, no reason for not answering room service phoneGenuine Hotels.com guest review
Great over allGenuine Hotels.com guest review
The hotel is great lots to do and is centrally located to the attractions. The only draw back was my room was located next to the vending machines and the elevators. So it was noisy.Genuine Hotels.com guest review
The room and hotel grounds were amazing. Definitely my new go-to hotel for when I'm in the Orlando area.Genuine Hotels.com guest review
"Great deal for Disney area"
This was a great room for the price. Stayed there twice within a two week period, once with two of our grandchildren and once just my wife and I. Both times the rooms were fresh and clean with very comfortable beds. All rooms are mini-suites with a living room like entry divided from the bedroom by a door....worked out great with the grand kids. Ate […] at two of the three restaurants on site both had good food at reasonable prices (breakfast buffet was good but a little bit pricy). Nice pool and grounds. Will definitely recommend. Read moreGenuine Hotels.com guest review
"Very Nice Hotel, Needs free WIFI"
Very nice hotel, although I am very disappointed that I had to pay for WIFI.Genuine Hotels.com guest review
"Convenient to most necessary services"
Very satisfactoryGenuine Hotels.com guest review
Very clean room and bathroom. We went to a conference so the hotel was full yer the staff were courteous and helpful. The breakfast buffet was good, the pool clean and fun and if you have a car, the location central to all the parks. Good choice!Genuine Hotels.com guest review
We were very pleased with our room and have no complaints at all. Service was excellent.Genuine Hotels.com guest review
Hotel staff billingue excelent condition,pool open,good room and serviceGenuine Expedia guest review
"Close to Orlando airport and downtown Disney"
We had a wonderful time at the Caribe Royale; second time we have stayed there. Concern--the pool should be monitored more; kids running around without adult supervision and no lifeguard on duty. Also, pool rules were not being followed by these kids.Genuine Expedia guest review
"Convenient & nice property"
Good experience, the food & drinks were a bit over priced but would stay there again.Genuine Expedia guest review
Loved my stay at the Caribe Royal. Beautiful hotel, gorgeous pool and fun kids area. My only negative had to do with the front desk. Every time I had to go to the desk, there was at least a five minute wait and a line 5-10 people deep. There never seemed to be enough people to staff the reception desk. Seemed weird at a four star hotel. Otherwise I […] loved it and I would definitely stay again. Read moreGenuine Expedia guest review
Hotel staff was very accommodating and pleasant. Condition of hotel was nice overall.Genuine Expedia guest review
"Nice hotel. Not luxurious but fun and comfortable"
Good for families. Nothing fancy but comfortable.Genuine Expedia guest review
This was a wonderful place to stay during a Disney/Universal vacation. Plenty of kids to distract from the noise of one's own, although the hot-tub was a little crowded with texting teens. Delicious dinner at the Tropicale and great pizza for room service. Movies outside under the stars. Very clean room and lovely staff. Will definitely stay here a […] gain. Read moreGenuine Expedia guest review
Great pool! We loved everything about this place.Genuine Expedia guest review
"Fabulous from start to finish"
We just loved this hotel. It's close to all the attractions, the staff is extremely cordial, friendly and willing to assist in any way possible. Can't think of one bad thing to say about this hotel. A must do! Will return again next year without question!Genuine Expedia guest review
The basics. However, room was clean and the pool as well.Genuine Hotels.com guest review
"Very bad first impression with staff"
This is a beautiful hotel. The location is good. The room is a suite. The heated pool with falls is open 24 hours. So why the overall 3 stars? Arrived in Orlando very tired and frustrated on the second day of a FULLY PAID reservation due to awful flight changes. Had spoken with Expedia about this, who the called and apprised the hotel about the situation. […] But both the front desk person and then the reservation person (wish I had their names) just very coldly said there is no reservation because of my late arrival...without offering any advise on what to do or even trying to help out some tired travellers (family with 2 kids). Did I mention this hotel stay was FULLY PAID?! I spent the next 2 1/2 hours trying to fix the problem. Finally, at about 7 pm (2 days lost on the trip), my family was checked in by the same front desk person I had spoken to beforehand...who acted like nothing had happened! I can only write about the tragic first contact my family had with this hotel. Fortunately, the fun we had at the theme parks had partially alleviated my huge disappointment. By the way, did I mention that the nonhuman parts of the hotel were good. Read moreGenuine Expedia guest review
Failure to honor advertised specials. Additional charges appeared on my billGenuine Expedia guest review
Can't believe a $10 charge for wifi. Stayed in other hotels on our trip and this was the only place to charge for wifi. Also charged $10 surcharge for tickets to parks and was told it would be an hour wait for tickets at the gate. No wait when we got to park. I guess the resort really needed the money. Towels at pool were wet. Not overly impressed with […] resort especially with the price charged. Plan on going back to Disney next year but will have to search other resorts. Read moreGenuine Hotels.com guest review
"A Pleasant Getaway"
Spent a few days at the Caribe Royal. The room was clean and the bed was very comfortable. The staff displayed a pleasant and helpful attitude. The restaurant provided a relaxing atmosphere and the food was fresh and tasty. Not much in the area though. 15 minutes from the parks and about five minutes from shops and other restaurants. A good thing perhaps. […] But overall, a nice place to kickback. Read moreGenuine Hotels.com guest review
"Family of 5 on a trip to Orlando"
The Caribe was a very nice place to stay. Just outside Downtown Disney but close to all the attractions. The pool was really fun for our three children ages 9-14. Lobby was impressive and all areas of the hotel were kept up nicely. I wish there was a continental breakfast or at the least a free coffee offered. But the small breakfast cafe was a convenient […] and inexpensive option for grabbing a quick snack before heading out for a day at the parks. One bad thing, was the sofabed. Oh my! The discomfort! With a family of five we need to use the sofabed and the one in our room was impossible to sleep on even for my 9 year old who usually doesn't need much cushion. It was terrible. I would recommend this hotel overall. Read moreGenuine Expedia guest review
"Nice but not luxurious"
Our stay at this hotel was fine, because we were pretty much just sleeping there and spending most of our time at the parks. The hotel doesn't have a luxurious feel but it is perfectly adequate. We felt comfortable and safe here, but it was nothing special. The walls are thin, there are no in-room movies, the room service is bad...but then it does have […] a pretty nice pool for kids (with a good slide), it is convenient to all the parks, and though we ran into a few staff members who seemed a bit ill-informed or clueless, most were helpful and did their jobs well. Read moreGenuine Expedia guest review
On the plus side, the hotel's pool and common areas were very nice and the hotel is fairly close to the local attractions. On the negative, the rooms are a bit tight for a family of four, the daily cleaning was inconsistent, and the beds were soft and uncomfortable. Overall though, I'd recommend it and we enjoyed our stay.Genuine Expedia guest review
"Nice hotel with a lot of amenities."
The hotel had many options regarding food. One snack/carryout store had a huge food selection with hot and fresh food which was very reasonably priced.Genuine Expedia guest review
"Great Hotel Experience!"
Close to Disney and a short hop to Universal and other area theme parks. Comfortable and quite affordable. The suites are roomy with great amenities. We would stay again. Thanks so much Caribe Royale Staff for a great experience.Genuine Expedia guest review
"Good value and close to parks"
Overall, it was a great week. The room was clean and the facility was worth the price. Location was good relative to the parks and staff was friendly. Would recommend to other families.Genuine Expedia guest review
"Would stay again"
The room and pool were awesome, check out and check in a breeze. Tropicale restaurant was not one I would return to, never met our waiter, hard to get a refill of coffee, and the food was poor tasting and old. I would stay at this hotel again because the over all experience was wonderful, I would just eat out instead.Genuine Expedia guest review
"Nice swimming pool"
the swimming pool is very nice. The breakfast is expensive compare the contents, it's only good for American style NOT international style. All meat products are pork. internet facility is charge. On the other hand, very nice clean room with microwave and small fridge. Our room looks like suite included 2 LCD TV screens. the hotel has activities like […] movie under the moon with free popcorn. Read moreGenuine Expedia guest review
"My favorite hotel near Disney!"
Very nice hotel. Great staff and facilities. Very clean and in a wonderful location.Genuine Expedia guest review
"Location, Location, Location"
This hotel is right in the center of EVERYTHING going on in and around the Orlando area. It is also a convenient ride to the Orlando International Airport. The staff were all professional and friendly. The hotel was clean and comfortable. The price was REASONABLE.Genuine Expedia guest review
"No Guaranteed Room for Late Arrival"
Our itinerary from Expedia said our room was guaranteed for late arrival. We ran into extremely heavy traffic and didn't arrive until 1AM. The person kept offering rooms that won't work for my family. Finally, after a very long time, they gave us the room we had reserved. We finally got some sleep starting at 4AM. Needless to say, our activities for […] the day were cancelled due to the hotel's unwilliness to give us the reserved room and then they said we would have to change rooms. We should be refunded our money for the first night's stay. Read moreGenuine Expedia guest review
I love this hotel, it was clean and was close to everything.Genuine Expedia guest review
"Not as expected"
Family of 5. 3 kids mom and dad. 15 year old loved the ability to roam from the pool to the basketball courts; 8 year old and 5 year old loved the pool. So did mom and dad. The room: Junior Suite was small, although it did boast a separate living room area with a sofa bed. It was was gloomy. The decor was circa mid 1980s to early 9Os. In need of upgrades […] much like the rest of the hotel. The beds were not comfortable. The pillows were rock hard. The carpet was worn and visibly dusty around the borders and corners. If you are moderately picky about cleanliness this is not the place for you. Upside to the hotel is the location 5 minutes to Disney and 15 minutes to Universal. Centrally located and easy to get to all major parks. The pool is a plus the kids loved the water slide and water fall. The food was mediocre at best. We did the breakfast buffet once it was pricey and not worth the money spent.We were best off heading to IHOP down the road for breakfast. Overall we had a fun time anyway - but not ideal for those wanting a plush hotel experience for your stay. Read moreGenuine Expedia guest review
"Nice hotel near downtown Disney"
Hotel was clean and comfortable, and rooms were quiet. Close enough to all attractions, but you would need a car or shuttle to get to downtown Disney and the amusement parks.Genuine Expedia guest review
ExelentGenuine Hotels.com guest review
"Short get away"
Tha stay was great we arrive early and the room was ready and was able to use the facility right away .Genuine Expedia guest review
"Short get away"
Tha stay was great we arrive early and the room was ready and was able to use the facility right away .Genuine Expedia guest review
My experience was very good! We arrived fairly late in the evening and staff was efficient but not overly welcoming. However, the rest of the staff was fabulous for the remainder of the week. Everything we needed was brought to us promptly. If your looking for a quiet day at the pool this may not be the hotel for you. The convention center brought lots […] of activity to the hotel, but it was fine for us. Remember, that the hotel "holds" thirty dollars a day for incidentals, but we gave them cash instead which acted as a "going home" savings account. After all.. Disney was VERY expensive, so it was nice to go home with a few bucks! Overall, impressed with the hotel... its a 7 on a scale from 1-10. We are not easy to please! It was laid back and beautiful there..right up our alley. Good Job Caribe!! Read moreGenuine Expedia guest review
"1St time to Florida"
Great hotel, conveniently located for Disney World, Universal , and the airport. Drinks are way overpriced and so is the food. I would recommend shopping as soon as you get to the hotel. The room service we did order was good quality food. The fitness room is by far one the best at any resort ever. For this reason alone I would stay here again. It's […] also staffed with some one who can answer your questions. Read moreGenuine Expedia guest review
"Nice hotel off site from Walt Disney World"
I booked the Caribe Royale five months before I went to Walt Disney World and got a suite for 83 dollars a night on Expedia. Even if I paid more for this hotel given it was peak season when I traveled to WDW, I'd still rate it as high as I did. I'm a business traveler in the Midwest so I stay at a lot of hotels. I found this one to be very comfortable. […] I'm big on bed comfort and the beds were wonderful! I'm also big on noise and thin walls for the most part, I hardly heard a thing outside of my room other than a screaming kid running up and down the hall which only happened once and the parents should have known better! Although this hotel did have a lot of Disney people staying in it, it didn't feel overwrought with kids and noise. The pool was great, my kid is eight and she loved it, the waterfalls and the slide were perfect. They also set up a different area for kids movies each night which was a nice set up. I didn't eat in the hotel other than one time and their side dishes in the cafeteria style restaurant were moderately priced and of a good portion size for a kids meal. The only complaints about the hotel was when the WDW shuttle was running, I wasn't crazy about the sporadic pick up times at the parks, sometimes two and a half hours apart, that was a bit of a pain and we had to take a cab to leave when we wanted to instead of wait for the shuttle. Also, I think the grill/bar area out by the pool closed too early. Other than this, great hotel and I would stay again! Read moreGenuine Expedia guest review
"Close to Disney"
The staff were standoffish ... I had to look for them ... We stayed in tower 1 .. On the 7th floor .. In the 3 nights we stayed we never saw anyone in the main lobby deskGenuine Expedia guest review
"Great family friendly hotel. Close to all parks"
Stayed with wife and 3 young daughters. Clean rooms, great pool, close to everything.Genuine Expedia guest review
It was great staying even if it was for one day, but I needed to use wireless and I had to pay extra which I didn't because most hotel you have it free. So that's something that need to be change to make the stay even greater..Genuine Expedia guest review
Very clean hotel, but the pool towels need a upgrade.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )