All hotels in San Jose, California, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here170 S Market Street, San Jose, CA, 95113, United States of America, ‏‎800-491-6126
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4.4 / 5Excellent

Score breakdown (from 934 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.4
  • Comfort
    4.5
  • Condition
    4.4
  • Neighborhood
    4.5
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5.0 / 5Outstanding
"A day of pampering"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
I am recommending the hotel to my professional organization for its yearly conference. Just excellent !!
Genuine Hotels.com guest review
1 night romance trip May 26, 2015
Daniel
US
4.0 / 5Excellent
"Great staff."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
For the price, the rooms should be a little more updated. The staff was fantastic and really helpful.
Genuine Hotels.com guest review
1 night business trip May 19, 2015
Nasim
US
5.0 / 5Outstanding
"Class and elegance"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent, had a good time in the lounge dancing to live music too
Genuine Hotels.com guest review
Response by The Fairmont San Jose
Dear Robert, Thank you for sharing your review. We're happy to hear your stay was excellent and you were able to experience our live, nightly music in the Lobby Lounge. We look forward to welcoming you back. Warmest Regards, Natalie P Marketing & PR Manager
1 night business trip May 16, 2015
Robert
US
5.0 / 5Outstanding
"Great place to stay in Downtown San Jose"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great room, nice staff. convenient location.
Genuine Hotels.com guest review
Response by The Fairmont San Jose
Dear Valued Guest, Thank you for your recommendation. We appreciate it and hope to welcome you back again soon. Warmest Regards, Natalie P Marketing & PR Manager
2 night romance trip May 8, 2015
A Traveler
US
5.0 / 5Outstanding
"My Favorite!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is my favorite hotel in the Bay Area. Clean, great food, great service, very easy access, friendly staff - I can't wait to stay there every time I'm in San Jose! The ONLY thing I would change is the fitness room - better room, more equipment, etc. It's satisfactory but below the standard of the rest of the magnificent hotel.
Genuine Hotels.com guest review
Response by The Fairmont San Jose
Dear Matthew, Thank you for your kind words and recommendation. We’re so very happy to hear that we are your favorite hotel in the Bay Area. What an honor! Thank you for your suggestions on the fitness center, I’ve shared with our team, we look forward to your return! Warmest Regards, Natalie P Marketing & PR Manger
2 night business trip May 5, 2015
Matthew
US
3.0 / 5Good
"Rip off scams"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Room service awful the guy lied when I asked if tip was included and my husband almost wrote in additional tip before I stopped him what a rip off
Genuine Hotels.com guest review
Response by The Fairmont San Jose
Dear Nedra, Thank you for your post and for bringing this to our attention. We strive to provide warm, sincere and engaging customer service to our guests. One of our core values is integrity and we take great care to hire based on this principle. We apologize for any discomfort you experienced with your in room dining service during your stay. Warmest Regards, Natalie P Marketing & PR Manger
1 night family trip May 2, 2015
nedra
US
5.0 / 5Outstanding
"Great hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We loved this hotel. The location was great for us; walking distance to everything we wanted to do. Hotel staff were friendly, and the decor and atmosphere exceeded our expectations.
Genuine Hotels.com guest review
Response by The Fairmont San Jose
Dear Kathryn, Thank you for your review and recommendations. We're delighted you enjoyed your time with us and look forward to welcoming you back. Warmest Regards, Natalie P Marketing & PR Manager
2 night romance trip Apr 3, 2015
Kathryn
US
4.0 / 5Excellent
"Best bloody Mary's"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I give this Hotel 4 it of five stars. Very clean and friendly staff and the resteraunts serve wonderful food not to overly priced. The spicy San Jose Bloody Mary was by far the best yet. My only real complaint was that they don't have a hot tub.
Genuine Hotels.com guest review
Response by The Fairmont San Jose
Dear Lauren, Thank you for your post and suggestion. We're delighted to hear you enjoyed your stay and our Spicy San Jose Bloody Mary's. We look forward to welcoming you back again for more! Warmest Regards, Natalie P Marketing & PR Manager
1 night trip with friends May 3, 2015
Lauren
US
5.0 / 5Outstanding
"Super busy"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Lots of action- sometimes tough to get in and out. People were super. Getting car from Valet on the lower level took what seemed like forever. But people were great.
Genuine Hotels.com guest review
2 night family trip May 1, 2015
A Traveler
US
5.0 / 5Outstanding
"Great place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Beautiful hotel! We would love to stay here again! I stayed here with 8 of my girl friends before a concert out at Levi's stadium. The light rail is right behind the hotel which was super convenient getting to and from the stadium. Good selection of restaurants and bars in the vicinity as well. Room service didn't have the best of food, but nothing to complain about.
Genuine Hotels.com guest review
1 night trip with friends May 2, 2015
Elizabeth
US
4.0 / 5Excellent
"A nice stay at the Fairmont"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
This is a nice hotel with many accommodations and lots of great restaurants, coffee shops and bakeries nearby. Rooms were spacious and beds were really comfortable. Only suggestion would be to skip the food at the bar. Poor quality and mis-prepared. Should also note; cannot charge Spa services to your room. Has to be paid on the spot so bring a form of payment with you.
Genuine Hotels.com guest review
1 night romance trip May 2, 2015
Michelle
US
5.0 / 5Outstanding
"Nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very nice hotel...luxurious, a real treat!
Genuine Hotels.com guest review
1 night family trip May 1, 2015
Kim
US
5.0 / 5Outstanding
"Downtown Close to eveything"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was part business and vacation, location was perfect for my needs. Love staying down town, close to every thing. I thought most hotels offer free wfi in the room without joining some premotion. Overall ir was great, saw friends and doctors, worked great, the wife loved it to!
Genuine Hotels.com guest review
3 night business trip Apr 23, 2015
Cross
US
3.0 / 5Good
"Quick review--Fairmont"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    3.0
No problem with stay except for the shower and fixtures. The hot water was intermittent, hot and cold. Very annoying. And the fixtures could be updated.
Genuine Hotels.com guest review
1 night trip with friends Apr 24, 2015
Peevey
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Checked in a few hours early. The room was ready, service was great.
Genuine Hotels.com guest review
1 night family trip Apr 24, 2015
Hector
US
5.0 / 5Outstanding
"Comfort"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent service
Genuine Hotels.com guest review
1 night trip with friends Apr 17, 2015
A Traveler
US
5.0 / 5Outstanding
"Do you know the way to San Jose?"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location, hotel and staff. San Jose was enjoyable and we'll be back!
Genuine Hotels.com guest review
1 night romance trip Apr 18, 2015
Richard
US
5.0 / 5Outstanding
"I would stay there again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Clean room, friendly service and convenient location.
Genuine Hotels.com guest review
1 night trip with friends Apr 17, 2015
Kristen
US
5.0 / 5Outstanding
"Easy stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Checked in as soon as I arrived and within the room in 15 minutes. The hotel is centrally located with walking locations to many restaurants in the a.m. beautiful view of downtown San Jose. Everyone in staff was friendly.
Genuine Hotels.com guest review
1 night family trip Apr 17, 2015
Ana
US
5.0 / 5Outstanding
"Superb hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Only one complaint: lots of exits, only one entrance. So if you leave hotel to the sides or back, you have to walk all the way around to get back in.
Genuine Hotels.com guest review
1 night family trip Apr 18, 2015
james
US
3.0 / 5Good
"Not much of a deal"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
I obtained a $149.00 rate for a queen bed through hotels.com. With tax and parking, the total came closer to $200/night. These additional fees should be clearly stated. The rates for room service were astronomical...$30 for breakfast. We took a few items out of the mini-fridge to put in water we brought with us and then noticed that just for opening the fridge we would be charged unless the door was closed within an allotted time...really? This is ridiculous. While close to museums, the hotel is in a an area surrounded by the homeless. The outrageous prices are in stark contrast to the dismaying poverty that surrounds the hotel. The room was beautiful, but I won't be staying there again due to the hidden costs and the astronomical prices in the hotel.
Genuine Hotels.com guest review
1 night romance trip Apr 17, 2015
Donna
US
5.0 / 5Outstanding
"great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed there for the night after a sharks game and the accommodations were amazing. The people were all really nice and the room was very clean and spacious.
Genuine Hotels.com guest review
Response by The Fairmont San Jose
Dear Jose, Thank you for your post. We appreciate it and hope to welcome you back again soon. Warm Regards, Natalie P Marketing & PR Manager
1 night family trip Apr 3, 2015
Jose
US
5.0 / 5Outstanding
"Fabulous"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was pure joy the staff was accommendating I would stay here again
Genuine Hotels.com guest review
Response by The Fairmont San Jose
Dear Lorraine, Thank you very much for taking the time to post your review. We are thrilled to learn that your time with us was pure joy! We certainly hope to have you as our guest again. Warmest Regards, Natalie P Marketing & PR Manager
1 night trip with friends Apr 3, 2015
Lorraine
US
5.0 / 5Outstanding
"SJ"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
Good location & hotel
Genuine Hotels.com guest review
2 night family trip Apr 1, 2015
A Traveler
US
3.0 / 5Good
"Not a 4.5 Star"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Outside was nice, foyer was nice, room was nice, sheets and bed old.....nothing was grand and 4.5 worthy. Valet was not in a normal place...and when I dropped off my car they didn't tell me I had to pick up at another location. Went to the front, normal pick up area and they said no you have to go all the way back to elevators and go down. They need to better inform their guests of this. Restaurants were pretty good...overpriced.
Genuine Hotels.com guest review
Response by The Fairmont San Jose
Dear Valued Guest, Thank you for providing your feedback on your recent stay and parking experience. I’m sorry to learn that we did not exceed your expectations. I have shared your post with our Valet team so we may make the necessary changes to communicate more clearly to our guests regarding parking. We hope to welcome you back again. Warmest Regards, Natalie P Marketing & PR Manger
1 night business trip Mar 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Fairmont, San Jose"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Would definitely stay again, the hotel and staff were very pleasant.
Genuine Hotels.com guest review
Response by The Fairmont San Jose
Dear Valued Guest, Thank you for your post. We hope to welcome you back again soon. Warm Regards, Natalie P Marketing & PR Manager
1 night romance trip Mar 21, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Hotel!! Brace yourself for the parking fee!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Fairmont was AWESOME. Only negative was that you have to pay $26 per day for parking. There is no option except a public lot for $25 per day. Other than that, the hotel was great. I would have loved to know ahead of time that I was going to have to pay an additional $52 to stay for 2 days.
Genuine Hotels.com guest review
Response by The Fairmont San Jose
Dear Jonathan, Thank you for taking the time to post your review. We both appreciate and value your feedback and hope to welcome you back on your next visit to San Jose. Warmest Regards, Natalie P Marketing & PR Manager
2 night romance trip Mar 22, 2015
jonathan
US
5.0 / 5Outstanding
"Luxury hotel in middle of city"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A Luxury hotel to accommodate those who want to be in the middle of the city. Art Museum steps away, Science Museum across the street, Convention Center at the corner. Easy to find, restaurants surround, I've more often complained than written this type of comment.
Genuine Hotels.com guest review
Response by The Fairmont San Jose
Dear Perry, Thank you for posting your review. We are glad to hear you enjoyed our convenient downtown location and extraordinary dining options. Please visit us again when you’re in town. Warmest Regards, Natalie P Marketing & PR Manager
5 night family trip Mar 11, 2015
Perry
US
5.0 / 5Outstanding
"Awesome Getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Awesome getaway for our Anniversary...!!!
Genuine Hotels.com guest review
1 night romance trip Mar 13, 2015
A Traveler
US
2.0 / 5Fair
"Extra charges"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
Got chargers for things I didn't use and they can't find out why
Genuine Hotels.com guest review
1 night romance trip Mar 14, 2015
A Traveler
US
4.0 / 5Excellent
"Fairmout get away!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great place...
Genuine Hotels.com guest review
1 night family trip Mar 13, 2015
A Traveler
US
5.0 / 5Outstanding
"Love my stay at the Fairmont."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Checking in is always a very smooth transition! I always stay at the Fairmont when in San Jose. Beautiful place! I do wish they didn't block $100 on my account for so long after I have left.
Genuine Hotels.com guest review
1 night family trip Mar 7, 2015
Natalie
US
5.0 / 5Outstanding
"Fairmont San Jose"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Awesome stay. Staff was awesome. Room was clean.
Genuine Hotels.com guest review
1 night romance trip Mar 7, 2015
A Traveler
US
5.0 / 5Outstanding
"great room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Awesome
Genuine Hotels.com guest review
1 night family trip Mar 7, 2015
A Traveler
US
5.0 / 5Outstanding
"Great experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice suite, will definitely book in the future. Bellhop was excellent, parking attendants were great not to long of a wait
Genuine Hotels.com guest review
1 night romance trip Mar 6, 2015
A Traveler
US
4.0 / 5Excellent
"As Nice as It gets in San Jose"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great location for the concert we went to at the SAP Pavilion.
Genuine Hotels.com guest review
1 night romance trip Mar 5, 2015
Dennis
US
5.0 / 5Outstanding
"GREAT GETAWAY"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
PERFECT!
Genuine Hotels.com guest review
1 night trip with friends Mar 6, 2015
Nancy
US
5.0 / 5Outstanding
"a night at the Fairmont. ... hahaha......cool"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The room was Simi spacious clean wonderful view we recommend the 10th or higher.. aminities up to Fairmont standards not nob hill but very well run... O'Reilly an miller weren't bad either. ..
Genuine Hotels.com guest review
1 night romance trip Feb 27, 2015
david
US
5.0 / 5Outstanding
"Lovely overnight stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was an overnight stay for us. The hotel was lovely. We didn't even mind when we were given the wrong key for our room because they were so quick to get us the right one! Also, we left tickets to the event we were attending in our car that had already been parked. The valets were happy to retrieve the tickets for us. Breakfast in the Fountain Restaurant was phenomenal.
Genuine Hotels.com guest review
1 night romance trip Feb 27, 2015
Lynda
US
5.0 / 5Outstanding
"San Jose"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Wished we could have stayed longer; very nice accommodations; close to our entertainment venue & very fine restaurants.
Genuine Hotels.com guest review
1 night romance trip Feb 27, 2015
gerald
US
5.0 / 5Outstanding
"Close to our event"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
All was good. Shower stall a little small. That says it all.
Genuine Expedia guest review
Other trip Mar 1, 2015
A Traveler
US
3.0 / 5Good
"SJ Fairmont Weekend"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
This was a very busy weekend for the Fairmont. one thing we did not get was evening towel refresh and turn down which we missed.
Genuine Hotels.com guest review
2 night romance trip Feb 20, 2015
MARY
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Thoroughly enjoyed this hotel. Don't appreciate this website that won't let me sign out until I provide more information!
Genuine Expedia guest review
Other trip Feb 19, 2015
A Traveler
US
3.0 / 5Good
"Huge disappointment, will NOT stay again."
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
The A/C was rattling so bad that on the first night I had them move me to another room in the middle of the night at 4am because I couldn't sleep. Very disappointing:-( When I called to complain about it I was asked "if it was OK to send someone in my room to fix it"!!! At 4am to be dealing with repairs???? Is that what the Fairmont is about? And nobody ever checked with me if everything was OK in the second room. And after this ordeal I would expect a slight room upgrade (of course none was offered). It took them 30min to get somebody to move me to another room so I could sleep!!!! Outrageous. The second room was identical but the phone was an old phone with coil cord (!!) not cordless (which was the case in the first room). Inconsistent. I had to be sitting on the bed for every single phone call. And there were NO KLEENEX anywhere in any of the rooms. Motel 6????
Genuine Hotels.com guest review
2 night business trip Feb 8, 2015
NATALIE
US
5.0 / 5Outstanding
"business stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I was there for an education conference, and it was very nice.
Genuine Expedia guest review
Other trip Feb 8, 2015
Brian
US
5.0 / 5Outstanding
"Best Hotel in San Jose CA"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is my choice hotel when visiting San Jose ca for both business and personal getaway trips. I HIGHLY recommend the Fairmont!!!!!
Genuine Hotels.com guest review
1 night trip Jan 30, 2015
Robert
US
4.0 / 5Excellent
"Nice hotel within walking distance to Conv. Center"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Check-in was easy, all employees around the hotel were super friendly. The room was good sized and the beds comfortable, but the shower was a little funny. There's an arm to the massaging shower head that wouldn't stay up so I had to stand in the corner. Water doesn't shut off all the way. It's just a maintenance issue. Maids came by to clean and I said come back in 10 min. They never did. For a 2 night stay the room wasn't made up once. Not the end of the world but worth noting.
Genuine Expedia guest review
Other trip Jan 27, 2015
Karin
US
5.0 / 5Outstanding
"Very nice hotel located in Downtown San Jose."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The location in Downtown San Jose makes it convienent to many sites in the area. It's enjoyable to walk around, grab a coffee and pastry from the bakery in the breezeway of the hotel's 2 buildings. The staff throughout the hotel is attentive and friendly. Their exercise gym is very nice too. I like how they have their bar/lounge area in the center of the lobby. Unfortunately, the drinks prices are a bit steep.
Genuine Expedia guest review
Other trip Jan 24, 2015
Mark
US
3.0 / 5Good
"Close to the great Original Joe's Restaurant"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
There is nothing special about the Fairmont Hotel. Our room was above a function room of sorts and the microphone, music and noise came right up through the floor. The hotel is in a good down town location amongst shopping and restaurants. The room amenities were sparse, ie. Coffee maker, night light, San Jose info magazine etc. More signage to restaurants, street exits when leaving hotel, and more directional room and elevator signage would be a big plus.
Genuine Expedia guest review
Other trip Jan 24, 2015
marty
US
5.0 / 5Outstanding
"Very Nice Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Beautiful room. Friendly, helpful staff. Very comfortable beds. Convenient location close to Convention Center.
Genuine Hotels.com guest review
1 night family trip Jan 17, 2015
Donna
US
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