"Summer jazz fest right outside the door"
Of course the Fairmont has an elegant lobby and lounge area. Really liked card access to the the alternate building and elevator. Our bathroom was minimally stocked, shower gel, hand soap, shampoo etc. Carpet needed cleaning. But the beds were comfortable. Hotel staff was very helpful, especially since this was such a busy week-end. I enjoyed the festival […] and staying overnight was a good idea, will stay again. Read moreGenuine Hotels.com guest review
The Fairmont, San Jose is perfectly located. There is everything you need within walking distance. Fine dining, shopping and pleasant and unique coffee shop. We upgraded to a tower suite and could not have been happier. We will seek out The Fairmont in all our future travels.Genuine Expedia guest review
The Fairmont was close to restaurants and the SAP center for our Monday night concert. The room was clean, comfortable and quiet. I do wish it had refrigerator.Genuine Hotels.com guest review
"Nice, great area, lots to do"
have stayed here before. continues to prove it's worth the money.Genuine Hotels.com guest review
"great location and lovely room"
we wouldn't hesitate to stay again...the Fairmont was a real treat for my familyGenuine Hotels.com guest review
Very good stay and service was better than the property.Genuine Hotels.com guest review
The hotel is very fancy and the rooms are very clean. Pretty good price too for what we got and located in a good spot next to a lot of different things. I would stay here again just next time I know don't take out the beverages to put your own in there because they have sensors and charge you for those but I was refunded the next day after check out. […] Lesson learned lol Read moreGenuine Expedia guest review
"Beautiful/public transportation to Levi Stadium"
My boyfriend and I and our 17 year old nephew stayed here on a Saturday night and took light rail train to the San Jose Earthquakes vs Seattle Sounders soccer game at the new Levi Stadium. The stadium needs to work out some glitches with running extra trains following a major sporting event, but other than that, it is a great and lovely place to stay […] if you are attending an evening event at the new stadium. We parked our car at the hotel and didn't drive anywhere as there are ample restaurants within walking distance offering a variety of food. However, getting the car Sunday morning after checking out took longer than expected due to the number of people all checking out at the same time. Read moreGenuine Expedia guest review
Everything was great, staff was friendly and the room and hotel was clean and perfect for all our needs.Genuine Hotels.com guest review
"Nice and Convenient to airport"
I was very pleased with this hotel. I was not familiar with it, and actually was thinking I was booking a different "chain" hotel with the name that is very similar. I was very surprised when I arrived. Beautiful, classy/upscale, With the exception of the party group in other building (across courtyard), it was very quiet.Genuine Expedia guest review
"5 star experience"
Perfect location and beautiful hotel. Only down side was no coffee maker in room, however there is a bakery right next door that serves coffee.Genuine Hotels.com guest review
"Great Stay/Excellent Service"
The Fairmont is not only classy, but has established itself in my mind as a first-rate hotel. Clean, modern, and stylish, I can't say enough about the hotel, but the best part of the experience was the outstanding hotel staff and Management who went out of their way to ensure my experience and any problems encountered were handled promptly and prof […] essionally. Read moreGenuine Hotels.com guest review
"Great staff, helping and great location"
Great staff, helpful, great location, my only disappointment was with the exorbitant price of valet and lack of local parking.Genuine Hotels.com guest review
"Nickeled and Dimed"
I used my rewards night for a really good deal. Wish I had used it at another place that offered free WiFi etc. Any savings was eaten up by various expenses here and there and inflated charges for simple items. The lobby is elegant and beautiful, the rooms are large and comfortable. Nice bed. We were walking distance to our destination venue at the […] convention center so that was nice but there were many hotels in the area. Thought it would be a treat to go a step up...would not stay here again. Lots of restaurants in the area so that's nice. All pretty pricey though. Read moreGenuine Hotels.com guest review
Quick overnight to meet daughter who was visiting.Genuine Expedia guest review
Was looking forward to my first stay at Fairmont. AC in room did not work slept POORLYGenuine Hotels.com guest review
My flight to San Jose was delayed by 4 hours so I got to the hotel at 1:30 am, feeling exhausted. I really appreciated the extra luxury--the bed was awesome! Breakfast at the Fountain Restaurant was amazing--best huevos rancheros ever!Genuine Expedia guest review
"Did not like, every three days policy"
Changeing the linens every three days sounds filthy. There must be another way, I'm sure, to conserve water.Genuine Hotels.com guest review
Welcoming and attentive staff! We enjoyed our poolside experience. Great location!Genuine Expedia guest review
Everything was wonderful about this hotel! Friendly and professional service and clean and comfortable rooms! Very enjoyable! :)Genuine Hotels.com guest review
Great hotel as far as cleanliness. Hotel was very beautiful. Although parking is horrible. Lot was full and the extra parking was for compact only.Genuine Hotels.com guest review
"I expected more."
My stay in San Jose was great, the weather was great and over all had a great time. The room was clean, the shower was another problem. The water would go from hot to cold and then back to hot, both day we where there. The frig that's in the room had no room for your items, just the items that they want to sell you.Genuine Hotels.com guest review
"Great place to stay if want to explore downtown SJ"
Stayed here Saturday night with my daughter and her girlfriends for her birthday party. The staff at the front desk was more than hospitable and the rooms were very nice. The only complaint I have is how overly crowded the pool was. Mostly with small children. There was no place to sit and no clean towels so we had to leave the hotel for something to […] do. Except for the clean towels it's not the hotel's fault. I was just disappointed. Otherwise very pleased. Read moreGenuine Expedia guest review
Love to stay at the Fairmont. Only complaint is the expensive cost of WiFi. There is no reason why a hotel should be charging any extra fee for this.Genuine Hotels.com guest review
Great!!! Would stay there again.Genuine Hotels.com guest review
The bar and music was nice I also liked the quick breakfastGenuine Expedia guest review
Plugged drains and forgot wake up call . Will not stay again.Genuine Hotels.com guest review
"Great place to stay"
Great staff and service.Genuine Hotels.com guest review
"Great hotel walking distance to convention center"
Surrounded by restaurants of all budget range, super accessible to convention center, museums, grocery, restaurants and clubs.Genuine Expedia guest review
"Great weekend at Fairmont"
The hotel is centrally located in downtown SJ within walking distance of many restaurants and activities. We also really enjoyed the outdoor pool and in particular the friendly poolside food and beverage service. The quality of drinks and food were very good and above average for poolside service.Genuine Hotels.com guest review
"Great view from our room, to see 4th fireworkworks"
Awesome!Genuine Hotels.com guest review
"Partially furnished Room"
Ou room was lovely but it was missing several pieces of furniture and furnishings which would have made our stay easier. There was just one chair although we were a double occupancy. There was also a missing bench usual found at the end of the bed that was missing, so there was no place to set your bags, sit to put shoes on, put your close making the […] room way to sparse for a luxury hotel room. Additionally, there was no full length mirror in the room and both my sister and I were in town for a very special event and couldn't really see how we looked from head to toe. A very simple remedy but it made the stay less than desirable. Read moreGenuine Expedia guest review
My sister and I stayed a couple of nights. It is very close to the SAP Center where we had concert tickets for two nights. The hotel was nice, and clean and the staff was very friendly and helpful. Located downtown there are places to eat and shop and relax close by as well as in the hotel. We had a GREAT time there!Genuine Expedia guest review
"good hotel excellent location"
Enjoyed our stay, staff was helpful, room was very clean, nice pool. location great for walking around town to restaurants etc. valet parking a little pricey but understand due to location. Would have preferred free-wifi or build it into the price as extras are always annoying.Genuine Expedia guest review
"great weekend getaway"
everything was great, good room, friendly staff, very satisfied!Genuine Hotels.com guest review
This hotel is beautiful, superb service, great location. We will stay there againGenuine Hotels.com guest review
I would never have stayed there if I had known parking would have been so expensive.Genuine Hotels.com guest review
"Watch your wallet in this place!"
This hotel will charge you extra for many basics--including a high fee for internet wireless and basic bottled water ($10.00+ for a plastic bottle of water). If you are booking your room on Hotels.com they will put you in the lowest possible available to meet requirement. The room I was put in was large and clean but tired: dated boxy 90s armoire for […] old style television, finish flaking off mirror frame in bathroom, etc. Rooms also pick up ALL voices and noise in hallway, so pray that you don't have a bridal party staying on your floor. Also, the street entrance to the tower is 'self-service' so you might find yourself needing to police the entrants--would be much better if they had a door attendant. For a hotel that puts itself out as 'luxurious' they are a bit delusional. Next time I will pay less and stay at a Kimpton or Joie de Vivre and get a better experience. Read moreGenuine Hotels.com guest review
"Fabulous concierge service"
I called ahead because I wanted to know if the rooms included a refrigerator. I had the pleasure of speaking to the Concierge on Duty. When she found out that I had never been to San Jose and that my son was moving to San Jose, she set us a beautiful cheese and fruit plate, a beautiful bottle of California wine and a huge packet of sites and restaurants […] in San Jose. It was an extremely kind gesture and we will never forget it. Read moreGenuine Hotels.com guest review
We used the exercise equipment, the pool, and had a wonderful one night stay.Genuine Hotels.com guest review
My wife and I were celebrating our wedding anniversary and we are going to make it a tradition to stay at the Fairmont ,Genuine Hotels.com guest review
"close to convention center"
I've stayed at both the Fairmont San Jose and San Francisco and they are both high end hotels that you can sometimes get for less than high end prices.Genuine Hotels.com guest review
This Hotel has a great bar and lounge which really made the trip. Nice pool area as well. The only downside is the rooms nickel and dime you for every single thing you take - no complimentary beverages at all.Genuine Hotels.com guest review
"Overall Good Stay"
Very nice hotel with a great location and excellent service . The Lobby Bar had a nice ambiance. I stayed in a room over in the tower. While clean and large, these rooms are older, more run down, and not as nice, I would say, for the price.Genuine Hotels.com guest review
"Hit all the basics for a Fairmont"
The hotel was fine -- nothing really special by Fairmont standards. Bathroom fixtures were outdated. Drinks in the hotel bar way overpriced and minimal food options. Better to go to the Grill for better food and better drinks.Genuine Hotels.com guest review
"Nice Hotel within walking distance to many sites"
Great hotel with great staff. Room was very comfortable. restaurants, coffee shops, movie theatres, SJSU event center, and misc bars all within walking distance.Genuine Hotels.com guest review
"Very nice, comfortable and centrally located"
We had a great stay while in town for the Northern CA Regional event as a pre-cursor for the CrossFit Games. Location is close to downtown, SJSU and restaurants. Very nice hotel and comfortable. Parking was pricey but that's the Bay Area for you. Our view was a pebble rooftop but that's ok, we were out and about. Very clean. Pool was also very nice. […] The "fitness center" didn't have kettle bells or boxes for box jumps. :-( The fruit however was a treat. Overall enjoyable stay. Read moreGenuine Expedia guest review
We usually stay in Palo Alto but the price we stay is nearing $400 a night. Fairmont was significantly less and only 15 minutes from PA and in San Jose downtown where there was lots going on.Genuine Expedia guest review
Nice place. Clean. The "dueling piano" entertainment in the bar area was really great. Talented players!Genuine Expedia guest review
"Nice hotel but could use improvements."
The king room was spacious, but the sheets were very pilly and rough, the air conditioner was not working correctly, the shower drain was clogged, and the sink was kind of smelly. Most of the staff were helpful, the pool area was relaxing, but the pool service was very disorganized and some of the pool staff didn't know if the kitchen was available […] to order food poolside. Read moreGenuine Expedia guest review
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