The pool was very cloudy and the hot tub was closed. It was actually green and disgusting. The rooms had a muggy smell.Genuine Expedia guest review
Great room (size and bed) but the breakfast area could've been bigger and cooler. The computers went down so they did the best they could with check out.Genuine Expedia guest review
NICE TO HAVE THE AIRPORT SHUTTLE. WE GOT IN AFTER MIDNIGHT WITHOUT A PROBLEM THE PEOPLE AT FRONT DESK WERE HELPFULGenuine Hotels.com guest review
This is a perfect place for a weary traveler. The bed was very, very comfortable, quiet and clean. The staff were all very welcoming and helpful Breakfast the next morning was bountiful! I will stay there again!Genuine Hotels.com guest review
"Nice place, fabulous staff"
After three days on the road, it felt great to sleep in a comfy bed. The room was very clean. Breakfast was not awesome, but that wasn't a real problem. The desk person who checked me in was very friendly. Overall, a great 2 night stay.Genuine Hotels.com guest review
"Great location. Needs facilities to be in working"
Liked the location but the breakfast and facilities were terribleGenuine Expedia guest review
Mattresses are NOT memory foam. Just regular. The pool and hot tub were out of order. The dryer was out of order. The vending machines were messed up. The breakfast and shower were excellent. The staff was great. Booked hotel for pool and laundry. Could not use either. Beds were ok but definitely NOT memory foam as advertised by expedia.Genuine Expedia guest review
"Our one night stay"
Maps to hotel were very misleading so it took a couple of passes from the airport to find it right off the main highway.Checked in and made our way to the room on the third floor. Went to bed early with nice breeze through open window, soon became too noisy and too hot for sleeping so closed window and turned on AC. The AC in our room was noisier that […] the auto and jet traffic outside but we were tired and made the best of it. Shuttle drivers were very friendly and helpful. Breakfast was not great and my banana was rotten. Read moreGenuine Expedia guest review
Great room. It is nicely appointed, clean, and very quiet.Genuine Expedia guest review
Staff was nice. Our room was good clean and no major problem. They had a Tuesday nite mixer with free wine and beer and finger food, that was great. There were only a few issues staying here and some of those were not the fault of the hotel. First from around 2 pm to 7pm The main road needed to get to the airport (or any where) is so congested, it took […] us 30 minute to travel two books. One day it took 25 minutes just to get to the road itself from the parking lot. If not for one nice lady, who let us in, we probably would have been there much longer. Second, this hotel has the slowest elevator in the world. My wife didn't believe me. To prove it. She pushed the button for our floor and I walked down the hall (about 50 ft) walked up four floor and got into our room before she did. The only other thing is there is not much around for restaurants. There is another hotel that has a restaurant (pretty pricey) and a Sheri. other then that it was fine and I would stay again. Read moreGenuine Hotels.com guest review
"Perfect and close to the airport"
This is a great location. Close to the airport interstate and Shari Restaurant. Making it ideal.Genuine Expedia guest review
Had a nice cocktail hour and free airport shuttle.Genuine Expedia guest review
A very good choice as it was more than expected,especially enjoyed the Tue manager happy hour and the chance to visit with other guestsGenuine Hotels.com guest review
We stayed a couple of days here over a long weekend. We had been here before in an upgraded room with hot tub, which was fun, but this time we went simpler and got a standard room. The view from the river side of the hotel is nice, certainly better than the front, which is nothing but a parking lot and surrounding hotels. There was a small convention […] going on which didn't interfere with us, but for unknown reasons most of the parking lot was roped off. We still didn't have a problem parking, so they must have reduced the available rooms. Breakfast was the usual preprepared eggs and such, but it was still appreciated. You have to drive to do anything when you stay here, but all of the attractions on the north side of Portland are pretty easy to get to from here. Nothing about the hotel was exceptional, but nothing was bad either, just what you'd expect from a corporate hotel that caters to business travelers. Read moreGenuine Hotels.com guest review
"Repairs Trump Customers"
Checked in and noticed parking was tough (very crowded). Then noticed parking lot was being top-coated and restriped, so only 1/3 of spaces were available. Came back after an evening out and parked best I could to avoid others and not block the way with the limited space available. Staff bus driver told me he was having trouble turning the motel bus […] around in the limited space so I'd better go park at Home Depot (three blocks away). My reaction: shouldn't these problems be yours, not mine. I'm paying the bills, so you want me to park 3 blocks away without a discount for the inconvenience, while you drive the company vehicle into the middle of the mess and try to turn it around and ask me to park 3 blocks away. What happened to customer service. Solution: Look at schedule, determine number of guest rooms occupied for that night; Tell parking lot resurfacing crew they may work on all spaces except the number needed for guests to park in (ensuring that all guests have a parking space. Guests are not responsible for maintenance, that is the owners' and staff's business and responsibility, so staff are the ones who must go out of their way, not the guests who are paying all the bills to run the motel. I have placed Clarion on my list of places to avoid in the future. There are plenty of choices and customers are king. Carpets were also spotted and in need of shampooing. Pool and hot tub had a brown scum on their bottoms. Didn't look very inviting. Read moreGenuine Expedia guest review
"Hope you don't want your room cleaned!"
I was not at all impressed by the Clarion. I was really looking forward to staying there as it was very conveniently located to my family and had good freeway access. I got the Jacuzzi suite with my girlfriend and we were very excited for a nice Memorial Day weekend. We were out doing a lot of activities so we were not at the hotel much. When we were […] there it was not good. Upon getting up after the first night a little late we strolled down to the complimentary breakfast. It was around 10am and it was supposed to close at 11am. They were already tearing down the entire breakfast an HOUR early! We were left with cold eggs and bacon and some cereal items. Very disappointing. We then got ready to leave and were out the door at noon. Because we were a little behind I stopped by the front desk just to make sure that our room was cleaned. The manager assured me that it would be cleaned and we went about our day. Upon arrival back at the hotel at around 8pm we walked into a non cleaned room. I was extremely upset as I had made it a point to go to the front desk to make sure it would be cleaned. I should have known better as the manager barely looked up from her computer to help me at the time. Oh and half the parking lot was closed off for some reason so I had to park near a curb that was not a parking spot. I have never wrote a review in my life but I felt obligated after our terrible stay at the Clarion. Read moreGenuine Hotels.com guest review
Thought this was going to be a good hotel based upon the reviews we read, but after 5 minutes of being there we wished we could get our money back and go stay at the Comfort Suites next door. The pool and spa were broke, there was a huge red stain on the floor by the mini fridge, there was a gross stain on the box spring of one of the beds, the wall […] paper was peeling in the shower, there was shower has some above normal wear and tear, the door locks were crooked which made them not work well, and the beds were incredibly hard and moved side to side far too much. We will not be staying there again. Read moreGenuine Hotels.com guest review
Beds too hard for both of us. Uncomfortable. Did not sleep well at all.Missed having hot, fresh oatmeal for breakfast. Will go to a Quality or Shilo Inn next time.Genuine Hotels.com guest review
"pDX 2014 April"
The room was ok. Air Conditioning was NOT sufficient! Bathroom - sink area too small, no counter top space. Two sinks would have helped with two people probably staying in one room. There were no extra pillows (had to ask for them to be brought up - very wonderful and kind Staff!!)Genuine Hotels.com guest review
"There was not enough parking. Breakfast was ok."
I was in Portland to visit my Grandbaby. The hotel was sufficient. The bed wasn't very comfortable. The pillows were great. Parking wasn't very good, the hotel was full and several trucks with trailers. The room was clean enough.Genuine Expedia guest review
"Really great hotel, especially for the price!"
I was very impressed with how clean, spacious, well-appointed and comfortable the room was at this price point. I would have expected to pay more -- my "king" room really felt like more of a suite. There was a nice spacious seating area in the room with small couch, coffee table, spacious desk, along with a kitchenette that included a microwave and […] mini-fridge. The bed and pillows were unbelievably soft & comfortable - slept like a baby. Hotel was right by the airport but I couldn't hear any plane noise at all, even with the window open at night for fresh air. Bathroom was super-clean and updated. Excellent water pressure. Overall, the hotel was quiet, comfortable, modern, clean, spacious. Really excellent. I didn't have the eggs/sausage/fruit/pastry/ make-your-own waffles breakfast buffet since I had other breakfast meetings, but it looked and smelled really good. Read moreGenuine Expedia guest review
"B to B+"
Very, very nice rooms and staff. Parking was a problem when we first arrived as there was a conference at the hotel. That cleared up afte4 4:00. The ladies who handled the morning breakfast were nice, but more interesting in gossiping in the back room than making sure the tables were clean and the food was well stocked.Genuine Hotels.com guest review
"Very nice place, clean and great staff!"
Great location for our needs, would defiantly stay again! Love the beds!!Genuine Expedia guest review
Felt very at home with the layout and the ease of using the breakfast bar. Would definately stay here again.HaGenuine Expedia guest review
"Get a room on the top floor"
We were on the third floor and could hear people walking around all night long. Other than that, it was a nice hotel. Good breakfast, clean, with helGenuine Hotels.com guest review
Was very nice place to stay for business. Convenient to the airport, Portland, Vancouver and the Columbia River.Genuine Hotels.com guest review
The room was comfortable. The bed was good and choice of pillows. The room could have used a few minor fixes but nothing that would make your stay uncomfortable. Location was good. Easy trip to the airport. Breakfast was good and so was our service.Genuine Hotels.com guest review
It was very enjoyable we would definitely stay there again.Genuine Hotels.com guest review
"Great hotel for price, location, staff"
If you need to stay near the airport, this is your best bet: While the rooms might show their age a little bit, the bed and bedding are very comfortable and the hotel is quiet. The staff really goes out of its way to be helpful and make you feel welcome. When I stayed there, there was a Tuesday night happy hour with free drinks and a Frank Sinatra impersonator. […] I've heard that he's stopped that gig but it gives you an example of how the hotel aims to please its guests. Another important feature of staying here is that the restaurant at the Shilo, right next door, has really excellent food. It was a real find - I would go out of my way to eat there (the steamed clams, salad with cranberries and goat cheese, and pork chop are all excellent). Read moreGenuine Expedia guest review
I was disappointed that we were not allowed to use the pool because the it was heated and that was the reason we went to the hotel.. to enjoy the poolGenuine Hotels.com guest review
The room was very comfortable and the staff very helpful. Very convenient to the airport and the provided shuttle was very quick and clean.Genuine Hotels.com guest review
The bed was best...we slepted well.Genuine Hotels.com guest review
"Good value, clean and functional"
We needed a simple place to stay in Portland and our favorite was fully booked. This hotel served well. It is clean and functional. Good breakfast offerings for a chain.Genuine Expedia guest review
"Great place for an overnight stop"
The wallpaper in the bathroom above the shower was peeling but other than that, no complaints. Even with the close proximity to the airport, the planes weren't so loud that it disturbed our sleep. Great hotel!Genuine Hotels.com guest review
"Pricey for what you get"
No parking when we got in. Pricey for what you get. Did not know we had to pay extra to park and fly.Genuine Hotels.com guest review
"Nice & clean hotel."
Enjoyed our stay-everything was just right. Would stay againGenuine Expedia guest review
"Shuttle Service to PDX"
I've stayed here several times when I have early morning departures out of PDX. The Shuttle Van is very clean and appears to be kept in great shape. The shuttle leaves on time, which is very important when trying to catch a plane.Genuine Hotels.com guest review
"Great hotel close to the airport and restaurants"
Friendly staff, clean rooms, shuttle to the airport was excellent.Genuine Expedia guest review
"Standard hotel airport"
I stayed here one night after getting into Portland on a late flight. It literally took 5 minutes for the shuttle to drive there. The front desk was helpful, but maybe not the most efficient. It took a long time to check in the gentleman before me, but I checked in quickly. When I discovered I had forgotten toothpaste, the front desk attendant happily […] gave me some. In the morning the front desk lady helped arrange for the shuttle to drop me off at the nearest train station instead of the airport so I could get downtown. That was nice of her. The room itself was basic, clean, and had some nice fixtures in the bathroom. I heard maybe four planes the entire time I was there and they sounded distant. The room had a good selection of TV and movies for free. The TV wasn't in front of the bed, which was little awkward because I wanted to lay down and not sit on the couch, bit that's my preference.Hairdryer and magnifying mirror in the bathroom. Sink, fridge, and microwave, and coffee maker in the corner of the bedroom. The window even had a view of a river, which was pleasant. Decent buffet breakfast- I've had better and worse. It included cereal, fruit, pastries, and a decent selection of Stash teas. Overall it was not a bad experience, but it didn't wow me. Read moreGenuine Expedia guest review
"Melt into the mattress, bedding, and pillows!!"
Professional Five Star service, awesome melt into the mattress, bedding, and pillows that are firm, but super soft and heavenly with their pillow top mattress and down pillows and covers! Great breakfast that was available at 4:30 am to eat or pick up and take with you to the airport. Love this, most hotels breakfast does not start until 6 or 6:30 am […] and if you are leaving early for the airport there is nothing for breakfast or to go, except coffee. I have stayed here twice in the past two months and will return again! Love, Love it!!! Read moreGenuine Hotels.com guest review
"Good stay close to the airport"
We stayed here the night we arrived to visit family in Oregon and the night before we left on an early flight. We got a rental car at the airport so did not use the shuttle either time. Check-in was easy, the room and bed were clean and comfortable, the staff was courteous and helpful, and breakfast was good and easy to get in a hurry before we left […] for the airport. We would do it again. Read moreGenuine Expedia guest review
The spa and gym facilities were closed our entire visit. Also the hot tub was not working the entire time. the manager receptions never happened. The previous were all reasons why we booked the hotel so yes it was disappointing. The front desk was excellent and the free breakfast was nice. The room was comfortable but the wifi did not also work all […] the time. We would book a room elsewhere next visit to Portland. Read moreGenuine Expedia guest review
"Handy for airport overnite stay"
Location was handy ...close to airport, restaurants. The rooms could be a little more soundproof, as we heard lots of noise from people staying above us. Had a slow running toilet to listen to all nite, it sounded like water running overhead. But was clean & the Bed was very comfy. We would stay again despite the noise.Genuine Hotels.com guest review
"Customer service 100%!!"
I was stranded in Portland and called for a room. I was able to check in early and loved the room. Wonderful breakfast and the most comfortable beds!!Genuine Expedia guest review
"Good stay for the business traveler"
Not far from restraunts and the freeway. Easy to get in and out.Genuine Hotels.com guest review
The hotel experienced a water problem that put the pool and jacuzzi area our of commission for several days. My stay was for seven days. I picked Clarion because it had a jacuzzi and indoor pool, and a breakfast for guests. The breakfast was very good. However, I was extremely disappointed when the pool and jacuzzi remained unavailable for guests for […] most of my stay. While there were some workmen at the hotel working on the water problem, there was no evidence that effort was being made on fixing the problem with the pool and jacuzzi. Nothing was done to keep the guests advised on problem progress, and nothing was done to offer guests these services at another sister hotel. Read moreGenuine Hotels.com guest review
"Convenient to PDX"
I stayed at this hotel during a quick turnaround visit to PDX. My stay was over a Monday evening and the hotel was very full, with hardly any spaces remaining in the parking lot. The hotel is across the street from a 24 hour restaurant (Shari's) and just down the block from a Home Depot and a new 7-11 convenience store/gas station. The night I stayed […] the fitness room had been flooded by a broken pipe so was unavailable. The wireless WIFI had a weak signal as i was at the end of the hall. The breakfast bar was well stocked and maintained with a full range of hot and cold options, served in a comfortable, attractive dining room adjacent to the lobby. Read moreGenuine Expedia guest review
We loved the clean and quiet room and breakfast was very generous. awesome value at a great room rateGenuine Hotels.com guest review
"A little disappointed"
This might seem trivial, but I specifically picked this hotel because the website said it had tempur pedic beds. I've been thinking about buying one, and looked forward to sleeping on one. The bed we had was comfortable, but it was not a tempur pedic. When I asked the hotel staff about it, he said those were for their upgraded rooms, which are not available […] in third party sites like hotels.com and there was nothing he could do. Again, not huge but disappointing. It was a nice hotel overall. Read moreGenuine Hotels.com guest review
I really liked this hotel. actually, very easy to access from the airport and a lot of places by car. quiet at night. I would like to book this hotel again.Genuine Expedia guest review
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