All hotels in Berkeley, California, United States of America
1 room, 2 adults
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41 Tunnel Road, Berkeley, CA, 94705, United States of America, ‏‎800-491-6126
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4.0 / 5Excellent

Score breakdown (from 432 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.2
  • Comfort
    3.9
  • Condition
    3.9
  • Neighborhood
    4.4
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5.0 / 5Outstanding
"Fabulous experience"
Excellent concierge who helped us to find fantastic restaurants. Great experience even though they were in the middle of a huge remodel.
Genuine Hotels.com guest review
4 night romance trip Jul 15, 2015
Susan
US
3.0 / 5Good
"Under Renovation"
Hotel is under a much needed renovation. For the moment not worth the price but I should be up to standard by the end of the year. Beautiful location in the Oakland hills with an outstanding view of San Francisco
Genuine Hotels.com guest review
1 night business trip Jul 13, 2015
GREGORY
US
5.0 / 5Outstanding
"Excellent location"
excellent hotel. will always come back
Genuine Hotels.com guest review
1 night family trip Jul 8, 2015
Khahlil
US
5.0 / 5Outstanding
It was great, we were just surprised that there was a $30 a day charge to park car. Also they are currently in the process of remodeling the front desk area. That was not stated in the hotel information. The hotel was still great and a lot of fun.
Genuine Hotels.com guest review
1 night romance trip Jul 11, 2015
Behzad
US
4.0 / 5Excellent
"Nice ammenities Old Hotel"
A very Old Hotel with very nice ammenities. To much noice because some rooms are under construction. We couldn't sleep as we want.
Genuine Hotels.com guest review
1 night romance trip Jul 11, 2015
A Traveler
US
5.0 / 5Outstanding
"Love this hotel for 35 years !"
The hotel is being renovated but that has not di inished the excellent service, cleanliness and helpfulness/friendliness of the staff. Recommend !
Genuine Hotels.com guest review
2 night family trip Jul 9, 2015
LaRee
US
2.0 / 5Fair
"Badly in need of refurbishment"
Badly in need of refurbishment. Room smells of sewage and mildew, the carpet is a little sticky and the couch is worn. The bed was nice though.
Genuine Hotels.com guest review
1 night romance trip Jul 8, 2015
A Traveler
US
5.0 / 5Outstanding
"celebrating good life"
Wedding anniversary and visit with our grandchild was great
Genuine Hotels.com guest review
1 night family trip Jul 2, 2015
Rene
US
4.0 / 5Excellent
It is a lovely hotel, however, we were first given a room next to a service elevator which was really loud! Then they moved us to another room. It was quiet during the night but at 10am there was loud construction noise:(
Genuine Hotels.com guest review
2 night romance trip Jun 21, 2015
Sarah
US
5.0 / 5Outstanding
"Great food, spa, and views!"
Visiting colleges with 17 year-old daughter, and the hotel spa was a real bonus for Some R and R. Hotel restaurant was also outstanding as were the views from the hotel. Will stay here again!
Genuine Hotels.com guest review
2 night family trip Jul 1, 2015
A Traveler
US
5.0 / 5Outstanding
"So good."
Oh so lovely. Lucky me -- was upgraded to a suite. Wish I could have stayed longer to enjoy it. Great experience.
Genuine Hotels.com guest review
1 night business trip Jun 24, 2015
christine
US
4.0 / 5Excellent
"Recent 5 night stay at the Claremont Hotel"
My husband and I stayed for five nights at the beautiful & historical Claremont and that alone, was a treat! The rooms were somewhat outdated and needed some fix-up,( i.e.: broken shutter, chipped paint, old bathtub, too hot of water that couldn't be adjusted), but were clean & comfortable. The view, and surrounding neighborhood was lovely, walkable to nearby stores/restaurants. They are known for their tennis & swim club, and spa which is a private club to any paying local resident-if you don't play tennis or swim laps a lot-you get charged a usage fee that you don't use. We did not use the facilities once, but the relaxing surroundings, porches and restaurants make up for it. Very nice! The staff all around is lovely and very friendly. Maid service was excellent! Our only complaint was the taxi service. We requested a taxi to the ferry for SF and were put into a limo service that's contracted by the hotel and it was $59 to go a few miles. They claimed you couldn't get a taxi, not true! VERY high! We called the taxi service ourselves when we left for the airport and it was only $42 several miles. All in all-we had a lovely stay, just remember if you don't have a rental (overnight parking is very expensive!) to call your own taxi or you'll automatically get the limo service. The hotel front desk graciously handled our complaint and took care of the miscommunication with the limo service.
Genuine Hotels.com guest review
5 night romance trip Jun 17, 2015
A Traveler
US
4.0 / 5Excellent
"Classic, Picturesque Hotel (needs new elevators)"
Classic, old school hotel with picturesque outdoor pool and hot tub. Wait staff is first-rate, but of the elevators (only three in a very expansive hotel), one was permanently disabled, the other two iffy over a three-day stay. The elevators malfunctioned then were shut down repeatedly. Classic setting close to UC-Berkeley and just 20 min. from SF if no traffic
Genuine Hotels.com guest review
3 night family trip Jun 17, 2015
Richard A
US
4.0 / 5Excellent
"Everything I needed"
Stayed here overnight on the way home from a campus tour trip with my son. I wanted a place that was convenient to the airport, had a reliable shuttle, a decent gym, a good breakfast, and a comfy bed. Check marks for all categories. For my departure time the shuttles ran every 15 mins and it was there on the hour. The breakfast restaurant had a good menu or buffet choice, and the service was friendly and prompt. The room was clean and the bed was comfy (not sure if they use the real Heavenly beds though?). I would stay there again.
Genuine Hotels.com guest review
2 night family trip Jun 9, 2015
Roy
US
4.0 / 5Excellent
"Professor"
Very comfort room at 7th floor,it is much better at 3rd floor at the first night.
Genuine Hotels.com guest review
2 night family trip Jun 1, 2015
A Traveler
US
2.0 / 5Fair
"bad location. overpriced. renovations in progress."
This hotel looks grand from afar, and even walking in it looks nice on the surface. But beware the current renovations - they are polluting the air and the rooms stink like crazy. But they still put you in them and charge you full fare. The spa is removed from the property, the locker room was dirtier than the mediocre Chicago gym that I belong to, and this hotel is a HIKE from anything else you might want to go to in Berkeley. The only good views are likely from the very top and most expensive rooms or from the balcony of their overpriced restaurant. I travel a lot and like to stay in nice hotels/resorts. This one is absolutely not worth the money.
Genuine Hotels.com guest review
2 night trip May 26, 2015
A Traveler
US
5.0 / 5Outstanding
"Relaxing stay in the East Bay"
Superb. A grand old hotel in the style of the early 1900's. I was here on business in San Francisco but felt like I was on vacation.
Genuine Hotels.com guest review
1 night business trip May 27, 2015
A Traveler
US
3.0 / 5Good
"Not enough value for the rate"
Expensive for the level if service and condition of the facilities. Not a good value at the price paid for.
Genuine Hotels.com guest review
2 night romance trip May 23, 2015
A Traveler
US
4.0 / 5Excellent
"Iconic building in great location."
Great location. Furnishings seem tired and in need of replacement. Excellent location in the Berkley. Being a resort they charge an extra daily fee and also charge for parking.
Genuine Hotels.com guest review
2 night romance trip Apr 26, 2015
A Traveler
US
3.0 / 5Good
"Beautiful place but a few put falls"
The hotel has a lot of charm and is beautiful. The window was broken in my room (last time I was there I had the same problem). I asked for it to be fixed, but they did not fix it after I was told it would be. Food is good, but really slow service.... A lot of staff chatting behind the bar as I stood there waiting to place an order.
Genuine Hotels.com guest review
1 night trip May 18, 2015
Laurie
US
5.0 / 5Outstanding
"Luxury"
We were there for our daughter's graduation. The hotel and staff were amazing.. The food was delicious -expensive though. I would improve with better pillows we all woke up with stiff necks.
Genuine Hotels.com guest review
1 night family trip May 20, 2015
Kathryn
US
3.0 / 5Good
"Extra fees enough to sour this traveler."
The room was very small for the price. When we arrived the front desk was very courteous and friendly including the valet, bell service, and receptionist. I wasn't happy with $30 parking per day. When the people next door arrived it was obvious that the old poorly fitting door was no enough to keep in their secrets. We heard every word. We had to call for a robe and housekeeping was there promptly.
Genuine Hotels.com guest review
1 night family trip May 17, 2015
Robert
US
4.0 / 5Excellent
"Graduation"
Beds were not good
Genuine Hotels.com guest review
1 night family trip May 14, 2015
George
US
4.0 / 5Excellent
"walk a mile but worth it!"
it was fine. nice view.my room was a very long trek from elevators
Genuine Hotels.com guest review
1 night trip May 5, 2015
John
US
4.0 / 5Excellent
"Service not up to par for this class of hotel"
I've stayed at the Claremont many times over the years and the service seems to have gone way downhill in recent years. The staff was rude, the light and the sink in my room were broken, and the pillows on the bed were old, smelly, and flat.
Genuine Hotels.com guest review
2 night family trip May 7, 2015
Jennifer
US
4.0 / 5Excellent
"Lovely family vacation spot."
Had a great time; only an hour from Napa vineyards and the French Laundry. Old style but very comfortable.
Genuine Hotels.com guest review
3 night family trip May 1, 2015
Juliana
US
4.0 / 5Excellent
"Lovely hotel - best in Oakland/Berkeley"
Room could have been more comfortable but grounds and amenities are excellent.
Genuine Hotels.com guest review
2 night family trip May 1, 2015
Cherrie
US
5.0 / 5Outstanding
"A Night to Remember"
we reserved the room through Expedia late at night, and the reservation was not found immediately. Joy made sure to find it for me, put us in a great room with a view and even accommodated our dog! Demetrius was just as helpful and polite, and the whole experience was fantastic!!!
Genuine Expedia guest review
Response by The Claremont Hotel Club & Spa
Providing memorable service, regardless of the hour, is what we love to hear! Thank you for sharing your review of your time at The Claremont Hotel Club & Spa. Your kind words mean so much to us and we will be sure to let our team know you valued their efforts. It is wonderful that you all enjoyed your time here, including your puppy! You don’t need to travel far to experience a great getaway and we hope you have the chance to stay with us again to take advantage of our many on-site amenities.
Other trip Apr 30, 2015
Tommy
US
4.0 / 5Excellent
"Great, but a little less than great....."
We were getting away for or anniversary and wanted somewhere special, so we booked a room at the Claremont. The hotel is elegant and offers a nice range of amenities including a wonderful full service spa and dining options. We had dinner at the Meritage which was lovely with a full view of San Francisco city lights and Bay Bridge views. The food and service were excellent! Our room was clean, but there were maintenance issues when we arrived in our room. We called the front desk and they immediately sent a maintenance person to correct the issue. While promptness was appreciated, we were also in the middle of getting ready for dinner. Although the room was a "deluxe king with hillside views", we were disappointed that the room was more of a function business style unit with bed, desk, and TV. There wasn't a living room area to relax in. The "hillside view" overlooked the utility and parking area behind the hotel. Our sap experience was wonderful. duet massage with access to the steam room, deluge shower, whirlpool, and sauna. Overall the experience was good, but very spendy.
Genuine Hotels.com guest review
1 night romance trip Apr 25, 2015
Jennifer
US
3.0 / 5Good
"Not Worth the High Rates"
The staff was very helpful and the room was clean but dated, including a shortage of convenient outlets to plug our electronics into. We would never have paid this resort's high room rates but the weekend we were there was Cal Day and most all other hotels were booked solid. Definitely not worth the high rates.
Genuine Hotels.com guest review
1 night family trip Apr 18, 2015
A Traveler
US
2.0 / 5Fair
I booked a room with two double beds...didn't receive it. I had to ask for towels and robes. Towels in room had stains on them. Large yellow stains. The television didn't work properly. Disappointing and so many extra charges..small coffee is $4 downstairs..and extra 25$ to use pool etc which we didn't have to time to use arriving later in the evening and departing early in the morning.
Genuine Expedia guest review
Response by The Claremont Hotel Club & Spa
It is truly disappointing when a guest leaves feeling they did not have their expectations met, nor does it reflect the high standards of service that we have set. We will take this as an opportunity to share your comments with our management team. While it is not clear in this forum as to how your reservations were made, it is regrettable if your guest room was not as you had wished or if you had any housekeeping or maintenance concerns. Our resort fee covers a variety of really amazing amenities at our resort including full use of our Aquatics Center, multiple fitness classes in our Club, child care, Internet and more. Please accept our most sincere apologies for any inconvenience you may have experienced. While we never like to read that one of our guests was not fully satisfied, we are always grateful for the feedback.
Other trip Apr 22, 2015
A Traveler
US
5.0 / 5Outstanding
The Claremont is a beautiful and regal hotel with a great view of the bay and beautiful accommodations. Loved it.
Genuine Expedia guest review
Response by The Claremont Hotel Club & Spa
We love to know you loved your stay with us! Our historic property is filled with charm and it is wonderful to read you appreciated the beauty of our surroundings. We hope you get a chance to visit us again at The Claremont Hotel Club & Spa.
Other trip Apr 20, 2015
A Traveler
US
5.0 / 5Outstanding
"Lovely!"
My family loved our stay in this hotel. The grounds and hotel is absolutely beautiful. Exceptionally friendly staff and food was amazing.
Genuine Hotels.com guest review
2 night family trip Apr 16, 2015
A Traveler
US
5.0 / 5Outstanding
I was in town for two meetings, one of which was in the hotel, and super comfortable. The environments and meals were wonderful, helping in the quality of the overall stay in Berkeley.
Genuine Expedia guest review
Response by The Claremont Hotel Club & Spa
What a lovely review, thank you! We are so happy to know you enjoyed your meeting experience at The Claremont Hotel Club & Spa. We hope you have a chance to come back again soon, business or leisure.
Other trip Apr 12, 2015
A Traveler
US
3.0 / 5Good
"Nice hotel needs updating"
We had to wait a little while to check in, but the front desk clerks were very pleasant. The lobby is beautiful, but the room we had only had one small window directly looking out over the roof with all of the HVAC etc. The room was mostly clean, but did have hairs in the shower, and cobwebs on the fire extinguisher. It had the smell of an old room which lingers on our clothes now that we have moved to the next hotel on our trip. The walls had pencil scribbles and chipped furniture.
Genuine Expedia guest review
Response by The Claremont Hotel Club & Spa
We value all of our guests' feedback, positive or otherwise. Thank you for taking the time to provide your point of view. While we are certainly glad to know you enjoyed our public areas, it is regrettable if you encountered any housekeeping issues in your guest room. Please know that this is not typical and our associates have been alerted. We appreciate your comments and hope you will consider another stay so we can impress you at every turn.
Other trip Apr 8, 2015
Sara
US
4.0 / 5Excellent
Great location to UC Berkeley, nice view, good sport
Genuine Expedia guest review
Response by The Claremont Hotel Club & Spa
Our proximity to UC Berkeley and amazing views are something that many of our guests enjoy when staying with us and we are so happy you did as well. The Claremont Hotel Club & Spa features one of the Bay Area’s best aquatics facilities while our Club hosts countless fitness classes to help keep up with routines while traveling. We do regret if you encountered any issues with the television in your guest room or if the temperature in parts of our facility were not more to your liking. We will share your feedback with our maintenance team. It would be our pleasure to welcome you back for another visit.
Other trip Apr 6, 2015
A Traveler
US
5.0 / 5Outstanding
"Claremont weekend"
Beautiful setting and nice attention to detail. We were there over a saturday night and there was plenty going on in the Hotel and around Berkeley.
Genuine Expedia guest review
Response by The Claremont Hotel Club & Spa
It certainly seems that you were able to enjoy so much of the Berkeley area for your visit! We are delighted you chose to stay with us at The Claremont Hotel Club & Spa. It is always a pleasure to know how much our guests appreciate our historic property, including the grand resort feel you encountered. We hope you get a chance to come back soon.
Other trip Apr 5, 2015
Warren
US
3.0 / 5Good
"Fix up your hotel!"
I was put in a very old room that needed repairs, paint and the bathroom was accommodated poorly. The Claremont is such a landmark in the Bay Area ~ yet it was like a National Park Lodge. Gorgeous from the outside, somewhat shabby on the inside.
Genuine Expedia guest review
Response by The Claremont Hotel Club & Spa
Thank you for taking the time to reach out to us about your experience. It is wonderful to know that some aspects of your time here were appreciated, including our location. However, we regret if your entire encounter at our hotel was not all you had hoped for. Our historic property dates back to the early days of the Gold Rush and we strive to maintain our classic elegance in all areas. Your comments have been shared with our management team. We hope you will consider another stay.
Other trip Apr 4, 2015
Elaine
US
5.0 / 5Outstanding
The room was lovely and everything we needed was provided. Doorman recommended that we ask for a bay view and we were given one.
Genuine Expedia guest review
Response by The Claremont Hotel Club & Spa
A room with a view can be a lovely surprise. We are so happy you enjoyed your time with us at The Claremont Hotel Club & Spa and found all of the amenities and services to make your stay complete. We hope to see you again!
Other trip Apr 1, 2015
A Traveler
US
4.0 / 5Excellent
"Nice place, disappointing plumbing"
Multiple requests to get showers fixed and drains cleared were only marginally successful. Otherwise, great location, nice grounds, and surprisingly affordable with Expedia based rates.
Genuine Expedia guest review
Response by The Claremont Hotel Club & Spa
Thank you for sharing your experience with us. We are truly happy to know you appreciated our location and property here but we must apologize if you encountered any issues with your guest room bath. This is not the type of encounter we would hope for any of our guests and want you to know that our maintenance team will actively seek a resolution. We hope you will stay with us again for a fully satisfying stay.
Other trip Apr 1, 2015
A Traveler
US
4.0 / 5Excellent
We booked a last minute overnight trip to take advantage of the kids' pools. We got a great rate through Expedia. We were also able to be upgraded when we checked in so we stayed in a recently renovated room that is considered a junior suite. The suite can accommodate a roll away bed plus has a pull out couch so our kids (ages 5 and 7) did not have to share. If we had not been upgraded it would have been MUCH less comfortable for 4 of us in the same room, but we were mainly there to spend the day at the pool. The pool and kids' club are great (you get 3 hours of kids' club activities as part of your stay and my daughter enjoyed the cooking class). The staff was great. We did not realize until we got to the pool that the pool is shared use for local members of the Claremont fitness/tennis club so it was more crowded than we were expecting.
Genuine Expedia guest review
Response by The Claremont Hotel Club & Spa
We are happy enjoyed your overall stay with us at The Claremont Hotel Club & Spa. All of our accommodations vary in size and décor and it sounds like your upgrade was the perfect fit for your family. We feature an aquatic center with a 25-yard heated lap pool, a recreational swimming pool, children’s activity pool and more! It is great that your children were able to make good use of our many activities as part of the stay too. We hope you have the opportunity to come back again. Thank you for sharing your time with us.
Other trip Mar 30, 2015
A Traveler
US
3.0 / 5Good
"Classic hotel in need of investment."
Classic hotel. Large spacious rooms and bathrooms, great facilities, but rooms are tired and dated and need to be redone. Could be absolutely 5 star with upgrades.
Genuine Expedia guest review
Response by The Claremont Hotel Club & Spa
Positive or otherwise, we appreciate hearing from all of our guests. While it is great to know you enjoyed the classic qualities of our historic hotel, we couldn’t be more disappointed that you were not fully impressed in all ways. Please know that we will take this opportunity to review your feedback with our management team. Thank you for your time.
Other trip Mar 25, 2015
JMac
US
3.0 / 5Good
Bathroom needed deep cleaning and upgrade. Shower floor dis colored and looked dirty
Genuine Expedia guest review
Response by The Claremont Hotel Club & Spa
Thank you for sharing valuable feedback about your stay with us. We are truly disappointed that we were not aware of the concerns you have shared here during your visit, when it would have mattered the most. Please know our housekeeping associates have been alerted. It is our hope that you will visit us again for a better experience.
Other trip Mar 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Great stay"
Amazing health club.
Genuine Hotels.com guest review
3 night business trip Mar 15, 2015
Abraham
US
4.0 / 5Excellent
"Best in the Edt Bay"
The Claremont is the best hotel in the Oakland/Berkeley area. Spa and fitness center are top rate, and common areas are attractive.
Genuine Hotels.com guest review
2 night trip Mar 18, 2015
Cherrie
US
5.0 / 5Outstanding
"Beautiful hotel and excellent spa facility"
Very relaxing close to great restaurants nearby. The spa is the best part of the hotel
Genuine Expedia guest review
Response by The Claremont Hotel Club & Spa
Our Spa has been named as one of the best of its kind in the country by Vogue, Elle and Shape Magazines for good reason! We are glad you enjoyed it as well as the beauty of our resort and location. It would be our pleasure to welcome you again to The Claremont Hotel Club & Spa.
Other trip Mar 21, 2015
A Traveler
US
3.0 / 5Good
"Fabulous spa, pool, fitness, tennis"
Aménités lacking: cut corners Parking co not nice for guests Room service fair Not enough phone operators
Genuine Expedia guest review
Response by The Claremont Hotel Club & Spa
We appreciate you sharing your experience and although we are glad you found our Spa and Club facilities to be so fabulous, we never like to read when a guest feels their expectations weren't met in all ways. Please know that we will share your comments with our team. We hope you will visit us again.
Other trip Mar 20, 2015
no
US
4.0 / 5Excellent
I stayed at this hotel because it was hosting the business training I was attending. Dinner was served. The food was great and the staff were VERY attentive.
Genuine Expedia guest review
Response by The Claremont Hotel Club & Spa
Business events at The Claremont Hotel Club & Spa are often the way some of our most devoted leisure guests come to first learn about all that we have to offer! We are so glad you enjoyed your time with us and found both your dining experience as well as our service to be so memorable. We hope you have the chance to join us again.
Other trip Mar 19, 2015
A Traveler
US
4.0 / 5Excellent
"A nice place, but we got the room no one."
A very nice hotel we went for a work training at the berkely campus. Room was clean and that's all that was enjoyable. The room for over $300 we got an awkward placed room that was on the smaller side. Again room was nice and clean with a wonderful view of the bay but would only pay $150 for the room and no more (including the taxes and parking pass). But also our room was across from the employee service doors. So at random points of the night doors opening and closing would wake us up. Also a small thing but was worried about the people around us and floor beneath, the floors are squeaky with every tip toe step. That is our experience, can't say that it's like that for everyone, we just happen to get that one room out of all of them.
Genuine Hotels.com guest review
1 night business trip Mar 12, 2015
A Traveler
US
5.0 / 5Outstanding
"quiet,relaxing resort hotel"
every body was nice and courteous.Especially the concierge Jennifer was very friendly and helpful!
Genuine Expedia guest review
Response by The Claremont Hotel Club & Spa
We always want our guests to experience the best service possible! Our associates at The Claremont Hotel Club & Spa will be delighted they left you with a positive impression. We hope you have the chance to come back for another relaxing stay soon. Thank you so much for your feedback.
Other trip Mar 12, 2015
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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