The floors were so gross that I had a film of whatever was on the floor on the bottom of my feet. I slipped right when I walked in the room. The hotel was also very noisy all night long. We barely got any sleep at night.Genuine Expedia guest review
"Not luxury but acceptable"
Room was not luxury but adequate and clean. Convenient to canal stGenuine Hotels.com guest review
I had a wonderful stay. I had read of thin walls and noise-thru, but it's the acoustic of the wooden ols building, and it makes it homy. For a 2-1/2 or 3 stars hotel it's quite well. I did wish they had some computer/printing facility for my needs of the moment, but I guess it's too much for the ranking. I do sustain I had an excellent stay, people […] was sweet, kind and diligent in all ocassions. Facility is great. Read moreGenuine Hotels.com guest review
"Not what I expected!"
The room was not as advertised, no wrought iron bed, unfinished brick walls and the room was only about 200sqft! DISAPPOINTED! !!!Genuine Hotels.com guest review
Wish I had paid a little more to have a better hotel. My friends paid with Groupons and got better rooms than the rest of us who paid full price. Tiny tiny tiny rooms and rude front desk. The only good thing about this hotel is its proximity to Mother's and Barcadia.Genuine Hotels.com guest review
Hotel staff was nice. Location was good. Room was very old, small and not updated but adequate. Had problem with street party directly outside my window which lasted until 2:00 AM. Music was so load that having a conversation inside the room was almost impossible. Also I believe that booking the room through hotels.com got me a lower quality room on […] the noisy side of the building. Read moreGenuine Hotels.com guest review
Very friendly staff. Room could have been cleaner and needs some updating. Sheets very scratchy.Genuine Expedia guest review
"Paid to much for so little"
the room have no windows, microwave, or refrigerator, to out of dateGenuine Expedia guest review
"Would not recommend"
Older hotel with creaking, uneven floors. Smells like mildew. Hotel staff at check in was rude with smart comments. Parking is expensive and horrible. If you park in the lot in front of hotel, DO NOT be even a few minutes late paying or they will put a boot on your vehicle and it will cost $90. Spend a few extra dollars and get a better hotel.Genuine Hotels.com guest review
"Poor Choice/ Do Not stay here"
We chose this hotel based on photos and location. But this was probably the worse stay in my 30 years of traveling. The front desk staff could use some customer service training and improve their skills. The room was not as I expected and nothing to write home about. When I arrived I was advised that I would have to agree to pay an extra $9.95 fee for […] continental breakfast and $32.00 day to park my vehicle. But the worst part of my stay was the noise in the room. I could hear people talking in the next rooms, TV's playing, and toilets flushing at 4am... The first night we waited for people to go to sleep, but at 4am it was still going on and I knocked on the wall only to have them knock back and get even louder..We did not get much sleep the first night so I went to front desk to check out a day early, and guess what... I was advised that I would still be charged for the one night even if I checked out. So we had to stay and yes, hear our neighbors conversation until 4am. You must understand that most visitors go to New Orleans to get drunk, but we went to get away and enjoy the time. If people want to stay up all night, that is fine, I just should not have to hear you until you finally collapse..VERY POOR CHOICE.. I WOULD SUGGEST GOING WITH A NATIONAL BRAND NEXT TIME.. Read moreGenuine Expedia guest review
Room was pitiful! Located on the first floor looking like a scene from dungeon n dragons! I hated it, the room was musty, tub was dirty. Front desk lady had an attitudeGenuine Hotels.com guest review
All but one person at the front desk was rude and didnt want to be bothered. However, we really enjoyed the atmosphere. It's a beautiful building renovated from a warehouse. Nice, comfy beds. The only thing that would've made the room a little better is a small refrigerator. Overall we enjoyed our stay and will be going back.Genuine Hotels.com guest review
"Great hotel for a low budget weekend in NOLA"
Hotel is right on the edge of the French Quarter, so easy walking distance. Also very close to the casino, if that is your thing, and to the new outlet mall. Easy access for checkin/checkout and a parking lot across the street if you don't want to pay the few dollars extra for valet parking. Old building, so don't expect everything to be shiny and new, […] but was clean for the most part. Continental breakfast is filling, but not much offered that was healthy. The bar was closed and no restaurant on site, so that is disappointing. Read moreGenuine Expedia guest review
"Small and personable, close to city experience"
Staff was personable and polite. Housekeeping was rather loud in the halls, breakfast started 30 minutes late and less than average. Walls super thin. Loved wooden floors but no windows in our room. Authentic old hotel/warehouse experience. Ok stay but will venture to another hotel next time.Genuine Expedia guest review
"Pretty decent stay."
Overall the stay was pretty decent. This was our second time staying at the Ambassador. The only problem we had was that one of the rooms had a dirty bathtub. There was hair and dirt in the tub we bring our own cleaning supplies whenever we travel so we just cleaned it ourselves. The other room was spotless.Genuine Hotels.com guest review
"July 25 & 26. It was ok but nothing special."
We went there because the places we usually stay were full.Genuine Expedia guest review
"Top Notch and I hope it stays that way"
I love The Ambassodor Hotel in New Orleans. It is the only place that I care to stay when I take trips to the city. I have stayed there 8 times this year and enjoy the staff and restaurant/bar staff immensely. I understand that new owners have taken over. I truly hope that they don't have intentions to change too much about this New Orleans gem.Genuine Hotels.com guest review
"Don't stay here if you intend on sleeping"
We arrived to the hotel and immediately the room was too warm. With it being over 85 degrees outside with intense humidity, we expected to be able to turn the air conditioning on and cool down. With the air conditioning turned as low as possible, the room would not cool down. No air was coming out of the vent. We went out on the town, and when we came […] back to sleep for the night, people down the hall were being noisy until 5am. At around 7am, the maids were being very noisy, laughing and yelling. We asked them if they could keep it down, and they only quieted down for about 10 minutes before we decided to just leave. DO NOT stay here if you intend on getting any sleep. On the bright side, it is a great location. Close to some great restaurants and clubs. Read moreGenuine Hotels.com guest review
"Ok for the price...."
We got this room on a Sunday night for a concert and got it for a decent for New Orleans. It wasn't anything flashy, but it was ok. The hardwood floors squeaked a lot, room was small for a standard room. The decor was average.Genuine Hotels.com guest review
"Great location, pleasant experience. Great local"
Overall very enjoyable stay. Large number teenagers at the Hotel as well for the concert, quite noisy. No fault of the Hotel. Housekeeping slow to clean room on the second day.Genuine Expedia guest review
This hotel looked nothing like its pictures. To start with, it was in a rough area. We walked in and it honestly looked like something out of a scary movie. The room wasn't any better. It had high celings, but it had pipes running though it. Nothing at all like the vintage idea they try to portray in the pictures. Despite all that, the room was clean, […] which was nice. Read moreGenuine Hotels.com guest review
"Nice hotel, but I wouldn't return."
There isn't any parking for this hotel. You can park across the street, but that's for 24 hours and it cost $29. Luckily it was the weekend and we parked at a meter for free and just walked everywhere. One of the windows was boarded up and the lobby of the hotel was very dimly lit making it difficult to see. It was like a maze to get to the elevator. […] The hotel room had an extremely dated feel. With the exception of the television, you would have felt like you were in a hotel from the 1800s. The hotel is about 14-16 blocks away from the downtown area, so be prepared to walk. I wouldn't recommend this hotel to someone. Read moreGenuine Expedia guest review
Everyone was welcoming and made me feel at home. From the moment I walked in to check in to the moment I walked out to check out, everyone was very pleasant. I will definitely return.Genuine Expedia guest review
Some front desk staff were OUT OF LINE rude and some were extremyl helpful and professional. I had a 5 day stay. Wood flooring does not get washed; so what else doesn't?? Valet cost more than public parking, daily!Genuine Expedia guest review
"One night in NOLA"
The hotel was charming. The viewless "windows" took some getting used to and the door could use a thicker drape to block the light from the hallway, or a solid door would suffice. The staff was excellent and very helpful. For a one night quick trip near the French Quarter, I thought it was perfect for what we paid.Genuine Expedia guest review
Nothing bad to sayGenuine Hotels.com guest review
Overall it was a nice hotel, within walking distance to tourist attractions. Only down side- breakfast was all bread; no fruit or protein options.Genuine Hotels.com guest review
"really enjoyed myself the location was great peopl"
Only problem with that I wish that I could have stayed at same rate. Seen that was just there for week .My Job would not pay that high rate. I'm having to come back to stay on Monday to Thursday that was very inconvenience for me. If that can be fixed all would have been Great! !! Stay All a round.Genuine Hotels.com guest review
It is a great little "boutique" hotel. The staff is friendly, you are with in walking distance to Canal Street, Harrah Casino, and the street cars. Very nice for a girlfriend get away or something more romantic...and it's right across the street from Mother's Restaurant.Genuine Hotels.com guest review
"Great for convention-goers"
I recently attended an event at the Morial Convention Center, and this hotel was a great alternative to the big names in the area. It was cheaper per night and within walking distance of the convention center as well as some of the area's best restaurants. The front desk is courteous and helpful and they have an airplane shuttle service owned by the […] hotel, convenient for check-out day. The room was comfortable and had great A/C, a must when staying in NOLA in the summer. The bed was comfortable, the TV worked just fine, and the room was cleaned well every day. For it's location and price, a great choice! Read moreGenuine Hotels.com guest review
"Another great day in Nawlins"
We stayed only one night. Everyone was very accommodating and helpful. Our room was comfortable and clean. Would stay again.Genuine Hotels.com guest review
"Reasonably priced Hotel in the city center"
Hotel located in the meatpacking district, the immediate area around is not very pleasant and nice. Staff was not really friendly. The doors of the rooms have glass inlays / windows which are covered with blinds.Never seen soething like that, we felt not very private or intimate because of that. The room istelf is oky, beds have been in a poor condition, […] cheap frames, cheap mattresses. The breakfast was not convincing either. The price is not according to what you get. Better go for other hotels Read moreGenuine Expedia guest review
"The oldtime feel"
I understand that they want to keep the old feeling but that doesn't mean that the carpets have to be so nasty and dirty. the bedding was clean howerver please sweep the floor i stepped on a straight pin and other particles of garbage. breakfast was good but need some type of meat and water as a option. room doors are very hollow not good when your […] tring to sleep. Read moreGenuine Expedia guest review
It was louder than usual. When we booked the hotel we were not aware that the running of the bulls parade was going to be that Saturday morning outside of our room. It was super loud and we were awaken super early. There was also a crying baby that kept us up all night. Also, the parking is absolutely ridiculously expensive at $75 for two nights. The […] continental breakfast could be improved as well. Read moreGenuine Expedia guest review
We really enjoyed staying at the Ambassador. Although we had an incident with items missing from our room, the management was prompt and friendly in dealing with it. The main complaint we have is that according to New Orleans law, the hotel much charge an 'amenities fee,' which includes breakfast and WiFi, neither of which are worth it. The toasters […] didn't work at all, and there were very few choices by way of eating, even for a continental breakfast. The coffee cups were tiny as well. Read moreGenuine Hotels.com guest review
Didn't have hot water. Personal jean jacket was stolen from bag check area. Had to wait 45-50 minutes to check in after arriving 4 hours early.Genuine Hotels.com guest review
We booked at the last minute. We could not find anywhere else to stay. Ambassador Hotel was very accomodating. We loved Russell, our bell man and all the ladies who work at the front counter.Genuine Expedia guest review
"My room wasn't ready for check in until later than"
The customer service was not professional, the air condition was making loud noise, and I reported it to the manager, he should have made a adjustment on my bill, also I will stay again only because it's convenient to the downtown area.Genuine Expedia guest review
"Nice place Great Location"
The location is in the heart of the French Quarter, I was able to walk around instead of paying for parking. The rooms are beautiful if you're into an antique feel. I was charged additional fees without permission Breakfast choice could have been a lot better since the image of the hotel was mid high-end. The rooms have an odd smell, maybe due to how […] old the place is. The night staff did a great job in making my friends and I feel welcomed, the morning staff on the other hand... All in all I would recommend it to a friend who will travel to New Orleans soon. Read moreGenuine Hotels.com guest review
Great location, convenient to the convention center, hotel staff great.Genuine Expedia guest review
"No restaurant, room was to hot, did not cool"
Was not told when booked reservation that hotel restaurant was closed for renovations. Also room AC was not working. When I told the guy working on it he said it was just fine. Little did he know I was an AC tech. I Will never go back to this hotel again.Genuine Hotels.com guest review
Spend 2 nights at this hotel. It was a great stay, quiet and very clean. Parking was a little chaotic with the valet but it was taken care of. Close to Harrahs Casino, I was able to walk to St. Louis Cemetery, French Quarter and other sites with ease. Affordable, will definently stay here again.Genuine Hotels.com guest review
During our 5 night stay our room was only cleaned twice :( We did not even get clean towels each day.Genuine Expedia guest review
"It was close to the tourist areas of New Orleans"
We booked the superior room. I was under the impression that the room would have a balcony and refrigerator, the room had neither. I was going to question the hotel staff about this but decided not to. I overheard the desk associate tell another customer that the hotel was completely booked up for a weekend event. The ice machine on our floor was broken […] and never fixed during our 4 day stay. Read moreGenuine Expedia guest review
Good staging point for seeing NOLAGenuine Hotels.com guest review
Location was great, with pay-to-park across the street... very reasonable room rates and the overall feel of the place was exactly what we were looking for... unfortunately all the online descriptions mentioned exposed brick walls in every room (which is not true). We also had some trouble with house-keeping wanting to wake us EVERY morning before 9am […] (even with the "do not disturb" on the door AND after talking to the front desk several times about it)... we were slightly sleep deprived towards the end of our 3 day stay. Read moreGenuine Hotels.com guest review
"Great Staff-Old Hotel"
Never Again, however, the staff was great. The hotel seems old, and worn.Genuine Hotels.com guest review
"Historic bit falls short on Amenities"
Nice looking hotel. Lacking on amenities though. Better breakfast would be nice, and a pool would be great. Beds were not the best either. By the second night you could tell. Location is great.Genuine Expedia guest review
"Small room, Bad Service"
When I tried to check in with my 15 month old, I wound up standing there for 20 minutes while they could not find my reservation. Once they found it and checked me in I asked if I could extend my stay one night which they said was possible. I got to my room with my bags by the only helpful staff, the bellman, Charlie. I called the number for the restaurant […] on the menu only to find out it was closed for renovations. Luckily, I was not in need of privacy within my room because the bathroom for in my room was so warped it wouldn't close. The room's window was almost completely flush with a brick wall. Continental breakfast the next morning was sad but typical of the hotels I've seen here. Make your own waffles, bread, bagels, pastries, boiled eggs, juice, coffee, tea. I called the front desk to find out where guest laundry was but the person who answered had no idea what I was talking about until I explained what I meant. They don't have it. I also asked if I could extend my stay like I asked the night before but she informed me they were sold out. When it was time to check out I called to ask for a bellman which I was told would be up immediately. I waited for 30 minutes and no-one came so I dragged all of our bags to the elevator with my baby in tow. The room was clean. That's all I got. Read moreGenuine Hotels.com guest review
Relaxing quite and very good customer serviceGenuine Hotels.com guest review
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